Software Development Engineer Testing (SDET)

We are looking for a hands-on PostgreSQL Lead / Senior DBA (L3) to join our production engineering team. This is not an architect role. The focus is on deep PostgreSQL expertise, real-world production ownership, and mentoring junior DBAs within an existing database ecosystem.

You will work as a senior individual contributor with technical leadership responsibilities, operating in a live, high-availability environment with guidance and support from a senior team.

Key Responsibilities

• Own and manage PostgreSQL databases in production environments
• Perform PostgreSQL installation, upgrades, migrations, and configuration
• Handle L2/L3 production incidents, root cause analysis, and performance bottlenecks
• Execute performance tuning and query optimization
• Manage backup, recovery, replication, HA, and failover strategies
• Support re-architecture and optimization initiatives led by senior stakeholders
• Monitor database health, capacity, and reliability proactively
• Collaborate with application, infra, and DevOps teams
• Mentor and guide L1/L2 DBAs as part of the L3 role
• Demonstrate ownership during night/weekend production issues (comp-offs provided)

Must-Have Skills (Non-Negotiable)

• Very strong PostgreSQL expertise
• Deep understanding of PostgreSQL internals and behavior
• Proven experience with:
• Performance tuning & optimization
• Production troubleshooting (L2/L3)
• Backup & recovery
• Replication & High Availability
• Ability to work independently in critical production scenarios
• PostgreSQL-focused profiles are absolutely acceptable (no requirement to know other DBs)

Good-to-Have (Not Mandatory)

• Exposure to AWS and/or Azure
• Experience with cloud-managed or self-hosted Postgres
• Knowledge of other databases (Oracle, MS SQL, DB2, ClickHouse, Neo4j, etc.) — purely a plus

Note: Strong on-prem PostgreSQL DBAs are welcome. Cloud gaps can be trained post-joining.

Work Model & Availability (Important – Please Read Carefully)

• Work From Office only (Bangalore – Koramangala)
• Regular day shift, but with a 24×7 production ownership mindset
• Availability for night/weekend troubleshooting when required
• No rigid shifts; expectation is responsible lead-level ownership
• Comp-offs provided for off-hours work

Description

We’re looking for a QA Engineer to join our fast-paced engineering team and ensure the delivery of high-quality, bug-free software. You’ll be responsible for designing and executing automated test suites, ensuring product reliability, and maintaining QA best practices across the development lifecycle.

This is a hands-on, in-office role based in Coimbatore, ideal for someone who enjoys working closely with developers and product teams to identify issues early and ship stable features faster.

Responsibilities

Design, develop, and maintain automated test cases for web and API testing Execute functional, regression, integration, and performance tests Collaborate closely with developers and product managers to ensure quality from day one Detect, report, and track software bugs using issue tracking tools Contribute to improving QA processes, test strategy, and automation frameworks Write clear and concise test plans, test cases, and test documentation Ensure that every release meets our quality standards and user expectations

Requirements

3+ years of experience in Software Quality Assurance or Test Automation Strong understanding of QA methodologies, testing types, and best practices Hands-on experience with automation tools like Selenium, Playwright, Cypress, or similar Familiarity with programming/scripting languages (e.g., JavaScript, Python, or Java) Knowledge of REST APIs and API testing tools like Postman or REST Assured Experience with bug tracking tools (e.g., Jira) and version control (e.g., Git) Excellent attention to detail and strong problem-solving skills Ability to work from our Coimbatore office full-time

Nice-to-Haves

Experience with CI/CD pipelines and integrating tests into automated workflows Familiarity with performance or load testing tools (e.g., JMeter, k6) Exposure to agile methodologies and working in cross-functional teams Knowledge of mobile application testing (iOS/Android)

Why Join Us?

At our company, QA is not an afterthought — it’s a core part of our engineering culture. You'll have the opportunity to take ownership of testing strategy, work alongside passionate developers, and help build software that users love and trust. We're a close-knit team focused on doing great work, learning continuously, and growing together — all from our Coimbatore office.

Job Description:

As a Frontend Developer, your responsibilities will include:

• Developing new user-facing features using React.js and integrating with backend services.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code.
• Optimizing components for maximum performance across a broad spectrum of web-capable devices and browsers.

Key Performance Indicators:

• Efficiency and quality of the code developed.
• Adherence to project timelines and delivery milestones.
• Positive stakeholder feedback on usability and design.
• Continuous improvement and adoption of best practices in frontend development.

Prior Experience Required:

• Minimum 3+ years of experience in frontend web development.
• Proficient in JavaScript, including DOM manipulation and the JavaScript object model.
• Extensive experience with React.js and its core principles.
• Strong proficiency in HTML5, CSS3, and modern frontend development tools.
• Experience with popular React.js workflows (such as Redux).
• Familiarity with newer specifications of EcmaScript.
• Experience with data structure libraries (e.g., Immutable.js).
• Good understanding of RESTful APIs and modern authorization mechanisms (e.g., JSON Web Token).
• Good to have: Experience with TypeScript and Next.js.

Employer:

RaptorX.ai

Location:

Hyderabad

Department:

IT Development

Collaboration:

The role involves working closely with backend developers, UI/UX designers, and project managers to deliver seamless, high-quality web applications.

Salary:

Competitive, based on experience and market standards.

Education:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

Language Skills:

• Strong command of Business English, both verbal and written, is required.

Other Skills:

• Excellent problem-solving skills.
• Looking for perfection in development
• Taking Ownership and Accountability in a fast-paced environment.
• Proficiency in code versioning tools, such as Git.
• Knowledge of modern frontend build pipelines and tools.
• Experience with responsive and adaptive design.

Additional Requirements:

• Portfolio of previous projects that demonstrates expertise in frontend development.
• Familiarity with agile methodologies.
• Strong teamwork skills, with the ability to collaborate effectively with colleagues and clients across diverse teams.

About Us

Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs

How do we do it

Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them. 

Job description

We are looking for a great React/Redux Developer proficient with JavaScript. Developers' primary focus will be on developing user interface components and implementing them following well-known React.js workflows.

Responsibilities

• Responsible for the development of a new highly responsive, web-based user interface
• Construct visualizations that can depict vast amounts of data.
• Work and collaborate with the rest of the development team
• Work with the product team, backend team and server teams.
• Learn and understand user interactions and develop a flexible and well-structured front-end architecture, along with the APIs to support it.
• Developing new user-facing features using React and Redux
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Good time-management, interpersonal and communication skills.
• A natural inclination toward solving complex problems, Impulse to learn and master new technologies and curiosity to find new and unusual ways of how to solve various technical issues.

Desired Qualifications and Key Skills

• Bachelor’s degree in computer science, software/computer engineering or an equivalent degree from Tier 1 College is a Plus
• Prior Experience with a Product Based Company is a Plus.
• Should have 3+ years of hands-on experience in configuration, coding, testing and deploying web-based applications in React
• Working in an agile environment with agile methodologies is a must and having Git knowledge is an advantage.
• Should be able to work with designers to transform wireframes into Screens.
• Should be able to integrate screens to business logic and architect database schema to ensure complete design.

Cultural fitment 

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/">https://rezo.ai/ for more information

• Work directly with enterprise customers to replicate, troubleshoot, and resolve complex technical issues
• Build out a growing technical team distributed across the Asia-Pacific region with core support process and skills
• Work with our developers to identify defects and opportunities for product improvement
• Improve the serviceability of the product by testing new features and developing tools to scale our deployments and auto-support infrastructure
• Define and inspire changes to our product with our development engineering team based on feedback from customers and partner implementations
• Develop and contribute to internal and external knowledge bases
• Provide support on weekdays and also off-hours on an as-needed and scheduled rotational basis
• Be a champion for our customers. Go above and beyond to ensure customers are getting the most out of their investment in the company platform.

You'll need:

• Excellent written and verbal communication skills – you’re able to work with a wide variety of people and collaborate with geographically distributed teams and effectively communicate everything from data points to critical feedback
• Entrepreneurial spirit and are not afraid to take on new challenges
• Customer Obsession – you are passionate about delivering a high-quality support experience and providing customers with the tools they need to succeed. You judge our own success by the success of the team and the happiness of our customers.
• Professional experience troubleshooting at least five of the following: Linux Sysadmin experience, Kubernetes, ansible, Postgres, MongoDB, MySQL, Cassandra, Database Administration, management of distributed systems, network troubleshooting including tcpdump, query performance, performance troubleshooting with tools like perf and strace
• Well recommended candidates will have experience scripting and writing code in Python, Bash, and Java, or have some full-stack web development experience.
• 12+ years in a technical support role required
• Prior experience as a technical lead preferred