Python Automation Engineer

Job Title: Lead - Customer Support

Location: Noida Sector 2

Department: Customer Support

Job Summary:

Lead customer support efforts at MyOperator, focusing on CSAT, FCR, escalation handling, and team management to ensure exceptional customer service and happiness.

Key Responsibilities:

- Drive high CSAT and First Call Resolution (FCR).

- Efficiently handle escalations and implement resolution SOPs.

- Lead, train, and mentor the support team.

- Optimize processes and report key performance metrics.

- Enhance customer engagement and collaborate with internal teams.

Key Requirements:

Experience : 4 years in customer support, 1 years in leadership.

Industry Preference : SaaS, IT, or similar.

Skills : Strong communication, problem-solving, and CRM expertise.

Education : Bachelor's degree preferred.

Why Join MyOperator?

- Customer-centric, innovative environment.

- Growth opportunities and competitive benefits.

Roles and Responsibilities:

Good written skills

Basic knowledge of Off Page and On-Page SEO, Social Media Optimization (SMO) and Content Writing

Knowledge in Guest Post Outreach

Assisting with blog content

Should be result orientated

Required Experience, Skills and Qualifications

Skills: Proficient Written & Verbal Communication Skills in English

Qualifications: Any Graduate

Basic understanding of SEO principles and digital marketing. 

Must have Laptop

Add.:- Building No. 14, 4th Floor, Lane No. 3, Bharat Nagar, New Friends Colony, New Delhi, Delhi 110025

Candidate should have 5-7 years of experience in both manual and automation testing. Candidate should have atleast one year experience as a lead of a QA team.

Candidate should be self motivated and passionate and should have clear understanding of agile/scrum processes

Hello All,

We are actively looking for "SAP SD Candidates" for Miracle Software Systems for Vizag location.

Position: SAP SD

Shift timings: 2 PM - 11 PM IST

Duration: Fulltime

Experience required : 6 plus years

Location: Visakhapatnam

Job Description:

• 5-8 years of experience as business analyst preferably with some experience in healthcare domain
• Experience in capturing/ defining requirements and creating business requirements document/ software requirements specifications
• Extensive and hands on experience in creating wireframes using tools like Visio etc.
• Experience in communicating with stakeholders across the board, including clients, business team, and the development team to make sure the goals are clear and the vision is aligned with business objectives
• Experience as a BA in software development/ implementation projects is a must
• Experience in creating and prioritizing the list of user stories/ backlog items and prioritize them based on the overall strategy and business objectives
• Experience in overseeing the development of the product and taking necessary steps to keep the project on track
• Strong communication skills, documentation skills. Excellent PPT, word and excel skills are a must

 Good to have

• Have worked with hospitals or outpatient clinics or public sector healthcare entities
• BA may have to travel for a few weeks Internationally

Knowledge & Experience required:

·        Bachelor's degree in Computer Science Engineering or equivalent degree.

·        7 years of development experience as a seasoned Java developer

·        7 years of experience in developing enterprise applications using enterprise Java 8 and has worked both on Web and Server side technologies.

·        A strong Java Backend Developer with Core Java 8, Spring, Spring Boot, Hibernate, REST Web-services.

·        Expertise in Java Unit Testing Frameworks and tools such as JUnit, TestNG, Mockito etc.

·        As a Senior developer, must be comfortable switching tasks between Web Services, APIs, Batch Job engine or Web Development.

·        Passionate Java developer who is also a problem solver and has a very good understanding of core and advanced Java concepts.

·        Good understanding of database and data fundamentals in SQL Server 2017, Oracle and NoSql databases.

·        Good understanding of Web Service concepts and experience building RESTful services is required.

Job Summary

• Must be proficient in PHP, MySQL, Laravel, Codeigniter, Core PHP
• Min 4 yr exp.
• Should have knowledge with PHP, laraval, MySQL, CSS, HTML, Javascript, AJAX. Core PHP, WordPress etc
• Should have excellent written and verbal communication skills (English).
• Must have the capacity to work independently and also as a part of a team.
• Must have dedication and commitment towards work and time.

Responsibilities and Duties

• Able to grasp requirements quickly.
• Understand requirements and drive projects with high-quality output.
• Should be a team player and bring positive influence within the team
• Ensuring high-performance and availability and managing all technical aspects of the project
•  

Qualifications and Skills

• Educational Qualification: Bachelor's (Preferred)
• Good communication
• Team work understanding

Note:-Work From Office only

Job Description,

The Product Designer will be responsible for driving design ideation, planning and prioritization of the diverse range of products of Synapsica.

• Drive user research, create detailed user journeys,user behavior and take appropriate design decisions backed by user-behavior and data. Define design strategies by analyzing data models and derive best practices within the team.
• Drive design ideation, planning,  and prioritization of our diverse range of products and features.
• Work closely in a small and agile team to iteratively improve user experience
• Take new features from ideation to prototyping, user testing and production.
• Strategize, develop, and extend the visual design systems and pattern libraries by coming up with new and innovative solutions which suit the Synapsica brand.
• Brainstorm and create new directions that Synapsica can take in our quest to enable radiologists with AI-powered workflow solutions.
• Help the team in raising the bar, resolving blockers, prioritizing and breaking down complex projects into simpler tasks.

• 3 to 5 years of experience in designing digital products
• Have designed user interfaces for mobile and web platforms in the past.
• Fluency in Figma and prototyping tools
• A good understanding of Frontend principles to guide the team from an engineering point of view.

SKILLS

• UI, UX and product thinking skills
• Bring a unique perspective and fresh ideas to the problem and not just translate requirements to designs
• Keen in applying user research, user-needs validation and usability evaluation

• Attention to detail and the drive to defend user centric design
• Keen on understanding short and long-term goals of the product and business.
• Understanding of behavioral analytics and thus go by data-driven decisions.
• Ability to collaborate with cross-functional teams to define, design and ship new features.
• Good communication and presentation skills and the ability to clearly articulate design decisions to the team and leadership.

Company Name: i-Lanam Technologies

i-Lanam was established in the year 2020 with an insight to provide a

competitive approach towards application development to deliver the best quality applications at the cheapest of the prices. Looking at the need to have a company that can understand the ownership of the application output some quality developers came together to establish this company

 Canada Office

182 Central Ave, 3, London, Ontario N6A 1M7, CA

Ahmedabad Location
417 SHIVALIK SHILP Iscon Cross Road, 4th Floor, Ahmedabad, Gujarat 380015, IN

Profile: Business Analyst


Job Description:
• Communicate with clients through E-mail/Skype or through any other medium and finalize the scope of the project.
• Experience in wireframe, website flow creation, documentation, FRD and flow charts creation.
• Team management and task allocation.
• Excellent communication skills in the English language.
• Expert planning and project monitoring skills
• Good listening and questioning skills.
• Should be proactive in order to make the project a success.

Keywords Communication Skill, Wireframing, Documentation, FRD