Software Development Engineer Testing (SDET)

Job Description:

The Technical support analyst is responsible for troubleshooting & fixing the application & technical issues for our Clients with an exp. of around 0 - 2 yrs experience. 

Technical Support analyst must be able to assure complete Client satisfaction through all stages of the operations process. Must be able to establish and maintain strong relationships throughout the business process.

Key Responsibilities:

• Proactively connected with Clients.

• Resolving Technical issues in a timely manner.

• Training and educating Clients on our Products & Solutions.

• Assisting Software Engineers on issues.

• Providing feedback on product development in a timely manner. 

• Auditing error Plans to reduce rework with the aim of providing Scalable Products.

Skills and Specifications:

• Excellent Communication & Analytical Skills.

• Willing to work on US shift (Voice Process)

• Interpersonal Skills with a great attitude.

• Good Knowledge if Enterprise Applications, Systems & Technologies.

• Self-motivated; demonstrating the ability to achieve the Client satisfaction with minimal supervision

• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding Client base.

• Organized, flexible and multitasking. 

• • Persistent with a team attitude.

We are looking for a highly motivated and experienced Business Development Executive to join our team. The ideal candidate will play a key role in identifying new business opportunities, developing strong client relationships, and driving the growth and expansion of our company.

Responsibilities:

• Conduct in-depth market research to identify potential clients and industries for business expansion.
• Develop and implement strategic sales and marketing plans to achieve and exceed company revenue targets.
• Proactively prospect and qualify leads through cold calling, email outreach, and industry networking events.
• Lead the preparation of proposals, presentations, and tailored sales pitches for prospective clients.
• Establish and maintain strong client relationships to ensure satisfaction and foster repeat business.
• Track and analyze sales activities, pipeline, and performance metrics using CRM software.
• Stay up-to-date with industry trends, market dynamics, and competitive landscape to refine sales strategies.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 2+ years of proven experience in business development, sales, or a related role.
• Strong ability to communicate and effectively present value propositions to potential clients.
• Excellent interpersonal skills with a talent for building rapport and long-term client relationships.
• Superior organizational and time management skills with a focus on detail.
• Results-oriented mindset with a drive to meet and exceed sales goals.
• Proficiency in MS Office and CRM software for managing client interactions and tracking sales metrics.
• Sound knowledge of IT terminologies
• Analyze client requirements and provide appropriate bidding solutions.

Job Description

We are looking for a Software engineer to join our cutting-edge development team as it grows. We want someone who is comfortable asking “why?” The ideal candidate is a divergent thinker who understands industry best practices and has experience with multiple coding languages. They are a team player possessing strong analytical as well as technical skills, and are able to communicate the logic behind technical decisions to non-tech stakeholders. They must be comfortable working in an agile environment and have the ability to “take the wheel” when necessary. They will work with multiple technologies and develop a keen sense of evaluating and using the appropriate technology to derive the best solution.

What you'll do

• Participate in the entire application lifecycle, focusing on coding and debugging
• Write and test code to ensure compatibility and stability: refine and rewrite as necessary
• Troubleshoot and debug applications
• Collaborate with Front-end developers to integrate user-facing elements with server-side logic
• Follow the spec and its requirement and develop the features/project
• Providing written knowledge transfer material as documents

Must have

• 1+ years experience coding in a modern programming language like Java, GoLang, Node JS, Python or RoR 
• Solid understanding of data structures and algorithms, good design principles like SOLID 
• Problem solving & analytical aptitude 
• Excellent verbal and written communication skills 
• Experience in source code control with git/svn
• Should be flexible to work on a variety of programming languages like NodeJS, Python, etc. and on XML technologies like XSLT, XML Pipelines, etc

Good to have

• Experience working in the Node JS stack 
• Unit testing and automation frameworks 
• Experience working in a public cloud environment (AWS preferred) 
• Working with distributed microservice architectures 
• Agile product development life cycle

Eligibility Criteria 

• Bachelor's or master's degree in computer science or related fields from a reputed institution
• Any internship experience is a plus
• Experience: 1-4 years 
• Location: Chennai. Work from office (Mon to Fri)

Who We Are:

Hackerhelps Global, we believe in hacking for help, not for wealth. Founded by young entrepreneurs in 2021, Hackerhelps plays a crucial role in the development of EdTech programs in both the corporate and government sectors.

LinkedIn Page: https://www.linkedin.com/company/hackerhelphits/about/

Website : https://www.hackerhelpsglobal.co.in/

What we are Looking for: The Business Development Executive plays a crucial role in driving the growth and success of the organization by identifying new business opportunities, building strong relationships, and expanding the company's customer base. This role involves developing and implementing strategic sales and marketing plans to achieve revenue targets and drive sustainable business growth.

Job Title: Business Development Executive

Job Location: Remote

Job Type: Full-time

Role Description

• Identify and develop new business opportunities through prospecting, networking, and cold calling.
• Build and maintain strong relationships with potential and existing clients to drive business growth.
• Create and implement effective strategies to maximize sales and expand the customer base.
• Conduct market research to identify trends, competitor activities, and customer needs.
• Negotiate and close business deals while maintaining an understanding of the company's offerings and competitive positioning.
• Participate in the development of marketing materials to support sales initiatives.
• Collaborate with cross-functional teams to ensure customer satisfaction and drive customer retention.
• Meet and exceed sales targets and KPIs set by the organization.
• Prepare and deliver sales presentations to potential and existing clients.
• Keep abreast of industry trends, market conditions, and competitor activities to identify opportunities for growth.
• Utilize CRM systems to manage customer interactions, track leads, and report on sales activities.
• Participate in industry events, trade shows, and conferences to expand the company's network.
• Provide regular reports and updates on sales and business development activities to management.
• Contribute to the development and execution of long-term strategic plans to drive business growth.
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Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven experience in a business development, sales, or related role.
• Demonstrated success in meeting and exceeding sales targets.
• Excellent communication and negotiation skills.
• Strong business acumen and understanding of market trends.
• Ability to build and maintain strong client relationships.
• Proficiency in CRM software and sales-related tools.
• Strategic thinking and problem-solving abilities.
• Adaptability and resilience in a fast-paced, competitive environment.
• Self-motivated with a results-driven approach.
• Ability to work independently as well as part of a collaborative team.
• Knowledge of sales techniques and best practices.

Benefits:

• Health insurance
• Retirement savings plan
• Paid Time Off
• Professional development opportunities

Net Developer & API Expert

Position Summary:

We are looking for .Net Developers who are also Experts in API Integrations to join our development team and participate in different established projects.

We are looking for proactive, team players who are passionate about programming in this language and focused on providing the best experience to the end user.

This is an excellent opportunity for those professionals looking to develop in one of the fastest growing companies in the industry! These developers will face numerous technical challenges.

Essential Functions and Responsibilities:

·      Work on projects in the C#, .NET CORE and entity frameworks

·      Validate data with Postman, JSON, and basic SQL queries

·      Unit Testing

·      Write RESTful APIs (Core Web API)

·      Writing clean/maintainable code

·      MSSQL Server (Familiar with MongoDB, preferred but not required)

·      Understand best practices and commit to follow them

·      Work on new and difficult topics and contribute to libraries when needed

Knowledge, Skills, and Abilities:

·      Fluent in English

·      Strong knowledge of OOPs concepts

·      Knowledge of the Linux Operating System

·      Strong problem-solving, design, coding and debugging skills.

·      Knowledge about Git and Version Control

·      Preferred to have knowledge of Microservices Architecture (Not mandatory)

Profile Description:

The job holder will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieves their Key Performance Indicators (KPIs). As a Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility.

Key Responsibilities:

Project / Process:

1. Drive team to achieve process SLAs / metrics – productivity and quality targets within the established timelines.
2. Ensure individual SLAs are met on processing transactions (if applicable).
3. Ensure process guidelines are followed and met as documented.
4. Review process audit findings and take corrective action to prevent negative results.
5. Conduct Quality checks & periodical review of process adherence.
6. Maintain operations rigor around daily huddles, knowledge management Cross training etc.
7. Provide updates and submit reports related to own area of work.

Team Managements:

1. Provide work direction and guidance to team members:
2. ensure accuracy of the work of team members, their ability to operate under deadlines and to work on multiple tasks
3. Allocate work and tasks to the team.
4. Conduct team building activities to enhance motivation.
5. Conduct knowledge transfer sessions for new joiners in the team.
6. Identify training needs of team members and provide coaching support to them.
7. Report to the manager on performance, status and any escalations.
8. Manage attrition and absenteeism.
9. Developing and implementing a timeline to achieve targets.
10. Contributing to the growth of the company through a successful team.
11. Creating a pleasant working environment that inspires the team.

• 7+ Year of experience with Dot Net Technology with MVC Framework: Angular must require. 
• Mock-ups and designs into pages complete with CSS, HTML, and Angular Writing tested, idiomatic, asynchronous and documented Angular, HTML and CSS. 
• Aware of new features in Angular 7,8,9 
• Ability to develop UIT from wireframes & prototypes 
• Write modular, secure, and well-tested front-end code cooperating with the back- end developer in the process of building the Restful API, Develop User interfaces for Modern Rich Internet Applications with the latest Front-End Technologies. 
• Experience Design overall architecture of the web application Proficient understanding of web trends and technologies like HTML5, CSS3, JavaScript, object-oriented JavaScript, jQuery and Responsive design. 
• Must have experience of working on enterprise single page application can write client-side code for web-based applications, create fast, easy-to-use, high volume production applications, and develop prototypes quickly. Extensive experience of JavaScript, Angular, React and Node.js 

Must to have skills: 

• Angular with updated version, Dot Net, C# and above, HTML 5, CSS 3, Bootstrap, jQuery, Typescript, MVC 5, Web API 2.x, Entity Framework, SQL Server 2012, Store Procedures, Triggers. 

Good to have skills: 

• Dot Net + Angular