Experience with JIRA and Confluence, Scrum, Kanban boards |
Confluence - Responsible for managing all Confluence spaces, including permissions, development of space templates, macros, data import/export, maintenance of current spaces, and creation of new spaces based on customer specifications. |
Support - In charge of providing end-user support for the whole Atlassian stack. |
Manage user accounts and troubleshoot tool, environment, and network support issues. |
Work contact the tool's manufacturer on support issues. Some after-hours and weekend support is necessary. |
Documentation - Tools, Environments, Installation, and Configuration in addition to supporting team operations. |
Training – Educate and provide training for technical and non-technical teams. |
Experience with the installation and configuration of the latest version of JIRA and Confluence |
Experience with the migration of content during equivalent upgrades |
Experience with setting up custom fields, Issue types, workflows, and priorities. |
Define, compile and report metrics |
Familiarity with custom plug-ins. |
Adhere to defined processes and procedures |
Well-versed with Agile and SAFe |
Perform ad-hoc requests as requested |
Analytical thinker that is expert at problem-solving, conflict resolution, negotiation and decision making |
Uses problem-solving, critical thinking skills and independent thinking to overcome challenges |
Other duties as needed. |

About Indigo Consulting - A Leo Burnett Co.
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Job Title : Lead – Microsoft Dynamics CRM
Location : Preferred – Hyderabad / Bangalore (Any Deloitte USI Location)
Work Mode : Hybrid (2–3 days Work From Office)
Work Timing : 10:00 AM – 7:00 PM or 11:00 AM – 8:00 PM IST
No. of Positions : 2
Interview Rounds : L1 + L2 Technical (Deloitte Internal)
Interview Mode : Virtual
Notice Period : Immediate to 15 days preferred
Role Overview :
We are looking for experienced and hands-on Lead Microsoft Dynamics CRM Professionals to join our team. The ideal candidates should have a strong background in Microsoft Dynamics CRM development with solid experience in leading teams, conducting code reviews, and designing technical solutions.
Mandatory Skills :
- Minimum 7+ Years of total IT experience with at least 5+ Years of relevant experience in Microsoft Dynamics CRM.
Hands-on experience with :
- .NET Development
- Plugin Development
- JavaScript
- Power Automate
- Power Pages and Canvas App Development.
- Proven technical leadership experience with team handling, code reviews, and technical design/solutioning.
Good to Have :
- Exposure to Azure technologies such as Logic Apps and Azure Functions.
- Experience in deployment activities and release management.
The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining extensive knowledge of current market conditions.
Responsibilities
Act as the initial point of contact for all client related concerns ,which indeed makes you the main communication channel between the clients and the developers.
• Cultivate strong business relationships with key decision-makers
• Proactively identify new opportunities and deliver innovative solutions to customers
• Develop market strategies by researching lists of high potential prospects Qualifications
• Bachelor's degree or equivalent experience in Business from a top University/College
• 0-1 year of sales or account management experience
• Excellent written and verbal communication skills
- On-Premise Infrastructure Management: Utilize 10-20 years of experience to oversee and optimize on-premise infrastructure, ensuring stability, scalability, and security.
- Cloud Infrastructure Management: Lead the implementation and management of AWS and Azure cloud environments, leveraging best practices and ensuring adherence to security standards. Must be cloud certified and proficient in managing PaaS services.
- Dynatrace Monitoring: Utilize Dynatrace expertise to implement and maintain effective monitoring solutions, ensuring proactive identification and resolution of performance issues.
- Technical Expertise: Demonstrate proficiency in a variety of technologies including Oracle, SQL Server, Shareplex for Oracle replication, Commvault, Windows, Linux, Solaris, SNMP Polling and Traps, Unix Extension, and more.
- Analytical Skills: Conduct complex analysis to optimize bulk metrics and alert profiles, ensuring efficient resource utilization and timely response to critical incidents.
- Cloud Integration: Facilitate inter-AWS account integration using Terraform IAM roles and integrate with other products such as Splunk, APIM, and VMWare to enhance overall infrastructure capabilities.
- Experience working with On-Premise Infrastructure
- Experience with AWS & Azure and Cloud Certified.
- Dynatrace Experience & Professional Certification

PRIMARY RESPONSIBILITIES (include but are not limited to)
Implement new features using Ruby on Rails/ReactJS/MySql/AWS tech stack.
Learn our cloud-based application and our human business processes.
Reduce risk by identifying a portion of the application code that can modularized into its own
service; set up an API between that service and the main application.
- Experienced professionals – 1 year to 3 years experience
- Candidate having creative thinking and original approach
- Willingness & ability to learn & work on new technologies
- Develop marketing strategies
- Search Engine optimization(SEO)
- Social Media Marketing
- Email Marketing
- PPC/Ad Management
- Interacting with the clients & managing their internet marketing accounts
- Building monthly reports, analyzing the data & measuring the impact of the internet marketing done for that month
- Write original, creative content for marketing purpose
- Google Analytics
- Google Search Console
- Google Adwords
- Facebook Insights
- Moz Tools
- Mailchimp & Benchmark email
- Google+
- Photoshop/Canva - Basic design skills are helpful to have
- Candidates from marketing background preferred
- Candidates having working knowledge of Adobe Photoshop or Canva preferred. Basic design skills are helpful to have
- Candidates must have good reading, writing, spoken English skills
- You are invited to send us your complete resume
- Attach previous work or portfolio or project details
- Resume should have candidate photograph in it
- Mention Linkedin Profile URL in the resume
- Do go over our company website http://www.ladybirdweb.com/" target="_blank">www.ladybirdweb.com | http://www.faveohelpdesk.com/" target="_blank">www.faveohelpdesk.com & LinkedIn profile before applying

- Utilize established development tools, guidelines and conventions including but not limited to ASP.NET, SQL Server, HTML, CSS, JavaScript, and C#/VB.NET
- Prepare and maintain code for various .Net applications and resolve any defects in systems.
- Prepare test-based applications for various .Net applications
- Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement
- Manage defect tracking system and resolve all issues and prepare update for systems
- Investigate and develop skills in new technologies
- Create technical specifications and test plans
- Monitor everyday activities of system and provide require support
Technical Skills
- Required experience in .Net Core 2.2 and above, Web API, EF, AWS or Azure Cloud
- Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
- Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
- Familiarity with architecture styles/APIs (REST, RPC)
- Snaplogic (both ground and cloud plex ) or Biztalk ( basic administration , simple xlt translations, and Api management ) or any other similar tool
- Update to .net 50 and Microsoft CORE 30 general coding practices
- Visual Studio use for C#
- Shared library through Nugget
- Unit Test / Test driven methods (use of Xunit and MOCK )
- Concepts of “;” service threading, caching, injection, NTier and entity
- GIT repository (Gitflow branching strategies )
- Azure DevOps pull requests, commitments and Task usage
- SQL artifact writing (sprocs, tables, triggers , indexes, FKs ,and PKs)
- SQL understanding of relational database models
- Should have good problem-solving abilities
- Should be able to troubleshoot issues and determine the cause of a plan’s success or failure
- Should keep up to date with changes in the market and technology that would affect
- Good interpersonal and communication skills
- Comfortable to work as per client requirements/time zones
- Should possess strong team handling experience

What will I be doing?
- Design and develop solutions to complex technical problems spanning the development of product features, quality validation, and deployment to customers
- Build highly scalable web applications that are designed for high performance
- Lead design and code reviews
- Work closely with senior management, Product Manager, and our team of developers.
- Contribute visibly to product quality, innovation, and customer-centric design across the engineering organization
- Lead, motivate and direct team members to build high-quality software in a fast-paced agile environment
- Actively hire the engineering & product team, & develop the existing team
- Share experiences and skills to aid team members in enhancing their professional skills and career
What skills do I need?
- 4+ years of experience building large scalable systems
- Strong experience in agile methodologies and test-driven development (TDD)
- Experience in software development using open source technologies
- Knowledge in domain-driven design, design patterns, and enterprise integration patterns
- Must have experience in delivering software via complete Continuous Integration and Continuous Delivery (CI/CD) pipeline
Plus Points:
- A history of working on side/hobby projects or contributing to open source projects is a plus
- You have worked in a startup before
Most importantly: Be excited to learn what you don’t already know!


- Must have good hands-on experience on WordPress
- Should able to edit WordPress plugins
- Well versed with HTML, CSS, Java script, PHP
- experience in phpMyAdmin, MySQL, MariaDB
- SSO, oauth2 website integration will be added advantage
- Good communication skills, should able to demonstrate website features
- Good work ethics, professionalism, team player


