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2 - 4 yrs
₹3L - ₹4.2L / yr
Remote, Gurugram, Mumbai
Skills
JIRA
JIRA Agile
Atlassian
Agile/Scrum
Systems Development Life Cycle (SDLC)
Kanban
Training and Development
Communication Skills
Technical support
Experience with JIRA and Confluence, Scrum, Kanban boards
Confluence - Responsible for managing all Confluence spaces, including permissions, development of space templates, macros, data import/export, maintenance of current spaces, and creation of new spaces based on customer specifications.
Support - In charge of providing end-user support for the whole Atlassian stack.
Manage user accounts and troubleshoot tool, environment, and network support issues.
Work contact the tool's manufacturer on support issues. Some after-hours and weekend support is necessary.
Documentation - Tools, Environments, Installation, and Configuration in addition to supporting team operations.
Training – Educate and provide training for technical and non-technical teams.
Experience with the installation and configuration of the latest version of JIRA and Confluence
Experience with the migration of content during equivalent upgrades
Experience with setting up custom fields, Issue types, workflows, and priorities.
Define, compile and report metrics
Familiarity with custom plug-ins.
Adhere to defined processes and procedures
Well-versed with Agile and SAFe
Perform ad-hoc requests as requested
Analytical thinker that is expert at problem-solving, conflict resolution, negotiation and decision making
Uses problem-solving, critical thinking skills and independent thinking to overcome challenges
Other duties as needed.
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
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About Indigo Consulting - A Leo Burnett Co.

Founded :
2000
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

Founded in 2000, Indigo Consulting - A Leo Burnett Co. is a profitable company based in Mumbai. It has 51-250 employees currently.
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Mustafa Zoher Bagasrawala

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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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