| Experience with JIRA and Confluence, Scrum, Kanban boards |
| Confluence - Responsible for managing all Confluence spaces, including permissions, development of space templates, macros, data import/export, maintenance of current spaces, and creation of new spaces based on customer specifications. |
| Support - In charge of providing end-user support for the whole Atlassian stack. |
| Manage user accounts and troubleshoot tool, environment, and network support issues. |
| Work contact the tool's manufacturer on support issues. Some after-hours and weekend support is necessary. |
| Documentation - Tools, Environments, Installation, and Configuration in addition to supporting team operations. |
| Training – Educate and provide training for technical and non-technical teams. |
| Experience with the installation and configuration of the latest version of JIRA and Confluence |
| Experience with the migration of content during equivalent upgrades |
| Experience with setting up custom fields, Issue types, workflows, and priorities. |
| Define, compile and report metrics |
| Familiarity with custom plug-ins. |
| Adhere to defined processes and procedures |
| Well-versed with Agile and SAFe |
| Perform ad-hoc requests as requested |
| Analytical thinker that is expert at problem-solving, conflict resolution, negotiation and decision making |
| Uses problem-solving, critical thinking skills and independent thinking to overcome challenges |
| Other duties as needed. |

About Indigo Consulting - A Leo Burnett Co.
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Job description
Job Title: Business Analyst BFSI Domain (5+ Years Experience)
Location: CBD Belapur
Employment Type: Full-Time
Experience: 5+ Years
Educational Qualification: B.E / B.Tech / B.Sc-IT / BCA / B.Sc / M.E / MCA / M.Sc-IT / M.Tech
Job Summary:
We are looking for a detail-oriented and proactive Business Analyst with 5+ years of experience in the Banking, Financial Services, and Insurance (BFSI) domain. The ideal candidate will have strong expertise in gathering, analyzing, and documenting business and functional requirements, with a good understanding of API documentation. A limited but sound technical understanding to collaborate with technical teams is expected.
Key Responsibilities:
- Liaise with business stakeholders to understand and capture detailed business requirements.
- Prepare and maintain high-quality Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and Use Cases/User Stories.
- Collaborate with solution architects, developers, and QA teams to ensure requirement clarity and traceability.
- Create and review API documentation (e.g., Swagger, Postman collections) and coordinate with technical teams to validate functionality.
- Support UAT (User Acceptance Testing) by preparing test cases, reviewing test results, and managing defect tracking.
- Conduct workshops, requirement gathering sessions, and regular stakeholder meetings.
- Facilitate communication between business and technical teams to ensure alignment.
- Identify business challenges and propose solutions or process improvements.
Required Skills:
- 5+ years of experience as a Business Analyst, specifically in the BFSI domain (Banking, NBFCs, Payment Gateways, Insurance, etc.).
- Proven experience in creating and maintaining BRDs, FRDs, User Stories, Process Flows, and Gap Analysis.
- Hands-on experience with API documentation and testing tools like Swagger, Postman, etc.
- Strong documentation and presentation skills using MS Word, Excel, Visio, and PowerPoint.
- Limited but solid understanding of technologies like REST APIs, JSON, data formats, and system integrations.
- Strong communication, stakeholder management, and analytical skills.
Preferred Skills (Good to Have):
- Familiarity with Agile methodologies (e.g., Scrum, Kanban).
- Experience working with tools like JIRA, Confluence, or Trello.
- Exposure to core banking systems, digital banking products, payment systems, or loan management systems.
Soft Skills:
- Strong problem-solving and critical-thinking ability.
- Ability to work independently and in cross-functional teams.
- Strong time management and organizational skills.
Work Environment:
- Opportunity to work on large-scale BFSI digital transformation initiatives.
- • Collaborative team culture with exposure to modern technology stack.
- Achieving Enrolment targets (End to End sales)
- Lead generation through cold calling
- Identifying suspects and prospects.
- Meeting & Counselling prospective students (mostly working executives in various industries)
Location: Mumbai (Dadar, Thane and Rabale)
Experience: 0-4 Years Inside Sales (Ed Tech is a plus)

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
Responsibilities:
- Integration of user-facing elements developed by front-end developers with server-side logic
- Writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Implementation of security and data protection
- Integration of data storage solutions
- Performance tuning, improvement, and optimization of the application
- Ensuring high performance of applications and providing support
Skills and Qualifications:
- Strong proficiency with JavaScript and Node.js
- Knowledge of Node.js and frameworks available for it such as Express
- Understanding the nature of asynchronous programming and its quirks and workarounds
- Good understanding of server-side templating languages such as Jade, EJS
- Basic understanding of front-end technologies, such as HTML5, and CSS3
- Understanding accessibility and security compliance
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Understanding fundamental design principles behind a scalable application
- Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
- Creating database schemas that represent and support business processes
- Implementing automated testing platforms and unit tests
- Proficient understanding of code versioning tools, such as Git
- Familiarity with continuous integration
- Familiarity with AWS
- Experience with Mongo DB/Dynamo DB
Education and Experience:
- Bachelor’s degree in Computer Science, Engineering, or a related field
- 2+ years of experience as a Node.js Developer or similar role
- Solid experience in designing, implementing, and securing cloud environments, including services such as EC2, S3, RDS, IAM, VPC, and CloudTrail.
- Strong understanding of DevOps methodologies and experience with CI/CD pipelines and tools (e.g., Jenkins, GitHub, SonarQube).
- In-depth knowledge of cloud security best practices, industry standards, and compliance frameworks (e.g., NIST, CIS, ISO 27001).
- Proficiency in scripting languages such as Python, Bash, Groovy.
- Experience with Infrastructure-as-Code (IaC) tools like AWS CloudFormation or Terraform.
- Familiarity with security scanning and monitoring tools, such as AWS Security Hub, GuardDuty, Inspector, or third-party solutions.
- Strong understanding of network security concepts, including firewalls, VPNs, and secure network architectures.
- Knowledge of secure coding practices and experience with application security testing tools (e.g., SAST, DAST, fuzzing, and secure coding patterns).
- Excellent problem-solving skills and ability to work collaboratively in a team-oriented environment.
- Participate in incident handling and other related duties to support the information security function.
- The ability to learn and apply new concepts quickly
- Strong written and oral communication skills
• Involved in code development and implementing database changes and design pattern.
• Good code reviews and code debugging skills.
• Design, Development, Programming, Maintaining and customizing solutions to meet customer’s specific needs.
• Product Development is added advantage.
BlueOptima’s vision is to become the global reference for the optimisation of the performance of Software Engineers across all industries. We provide industry-leading objective metrics in software development. We enable large organisations to deliver better software, faster and at lower cost, with technology that pushes the limits of what has been done before.
We are a global company which has consistently doubled in headcount and revenue YoY, with no external investment. We currently are located in 4 countries: London (our HQ), Mexico, India and the US. A total number of 250+ employees (and increasing every day) from 34 different nationalities and with over 25 languages spoken.
We promote an open-minded environment and encourage our employees to create their own success story in this high-performance environment.
Location: Bangalore
Department: DevOps
Job Summary:
We are looking for skilled and talented engineers to join our Platform team and directly contribute to Continuous Delivery, and improve the state of art in CI/CD and Observability within BlueOptima.
As a Senior DevOps Engineer, you will define and outline CI/CD related aspects and collaborate with application teams on imparting training and enforcing best practices to follow for CI/CD and also directly implement, maintain, and consult on the observability and monitoring framework that supports the needs of multiple internal stakeholders.
Your team: The Platform team in BlueOptima works across Product lines and is responsible for providing a scalable technology platform which is used by the Product team to build their application, improve performance of it, or even improve the SDLC by improving the application delivery pipeline, etc.
Platform team is also responsible for driving technology adoption across the product development team. The team works on components that are common across product lines like IAM (Identity & Access Management), Auto Scaling, APM (Application Performance Monitoring) and CI/CD, etc
Responsibilities and tasks:
- Define & Outline of CI/CD and related aspects
- Own & Improve state of build process to reduce manual intervention
- Own & Improve state of deployment to make it 100% automated
- Define guidelines and standards of automated testing required for a good CI/CD pipeline, ensures alignment on an ongoing basis (includes artifacts generation, promotions, etc)
- Automating Deployment and Roll back into Production Environment.
- Collaborate with engineering teams, application developers, management and infrastructure teams to assess near- and long-term monitoring needs and provide them with Tooling to improve observability of application in production.
- Keep an eye on the emerging observability tools, trends and methodologies, and continuously enhance our existing systems and processes.
- Ability to choose the right set of tools for a given problem and apply that to all the applications which are available
- Collaborate with the application team for following
- Define and enforce logging standard
- Define metrics applications should track and provide support to application teams visualise same on Grafana (or similar tools)
- Define alerts for application health monitoring in Production
- Tooling like APM, E2E, etc
- Continuously improve the state of the art on above
- Assist in scheduling and hosting regular tool training sessions to better enable tool adoption and best practices, also making sure training materials are maintained.
Qualifications
What You Need to Succeed at BlueOptima:
- Minimum bachelor's degree in Computer Science or equivalent
- Demonstrable years of experience with implementation, operations, maintenance of IT systems and/or administration of software functions in multi-platform and multi-system environments.
- At least 1 year of experience leading or mentoring a small team.
- Demonstrable experience having developed containerized application components, using docker or similar solutions in previous roles
- Have extensive experience with metrics and logging libraries and aggregators, data analysis and visualization tools.
- Experience in defining, creating, and supporting monitoring dashboards
- 2+ Years of Experience with CI tools and building pipelines using Jenkins.
- 2 + Years of Experience with monitoring and observability tools and methodology of products such as; Grafana, Prometheus, ElasticSearch, Splunk, AppDynamics, Dynatrace, Nagios, Graphite ,Datadog etc.
- Ability to write and read simple scripts using Python / Shell Scripts.
- Familiarity with configuration languages such as Ansible.
- Ability to work autonomously with minimum supervision
- Demonstrate strong oral and written communication skill
Additional information
Why join our team?
Culture and Growth:
- Global team with a creative, innovative and welcoming mindset.
- Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success.
- Freedom to create your own success story in a high-performance environment.
- Training programs and Personal Development Plans for each employee
Benefits:
- 32 days of holidays - this includes public and religious holidays
- Contributions to your Provident Fund which can be matched by the company above the statutory minimum as agreed
- Private Medical Insurance provided by the company
- Gratuity payments
- Claim Mobile/Internet expenses and Professional Development costs
- Leave Travel Allowance
- Flexible Work from Home policy - 2 days home p/w
- International travel opportunities
- Global annual meet up (most recent meetups have been held in Cancun and India Thailand, Oct 2022.
- High quality equipment (Ergonomic chairs and 32’ screens)
- Pet friendly offices
- Creche Policy for working parents.
- Paternity and Maternity leave.
Stay connected with us on https://www.linkedin.com/company/blueoptima">LinkedIn or keep an eye on our https://www.blueoptima.com/careers">career page for future opportunities!
● Work closely with Product managers to deliver high quality experience
for students to learn joyfully without gaps.
● Support aligned product manager for functional testing and feature
demo readiness
● Organize artifacts as required by Product manager to iterate on
experiments being done to get market, persona understanding
● Work closely with Product manager to define the process of curating
education content required for a subject
● Interface with Teacher to organize content for a subject and ingest it into
backend system
● Understand the subject details to help Product manager, Teacher take
right approach to package right features, content for that subject
● Be a facilitator in appropriate sessions being conducted to understand
student and see if the content is working for target students
● Support product manager in analyzing data collected by system and
various experiments to enable decision making
What you need to have
● An avid learner who takes pride in making learning joyful
● Knowledge of Office tools like Powerpoint, Excel and ability to learn
quickly for a task
● Understanding of the engineering process to ingesting data from one
system to another.
● Creative skills to present subject content in an engaging way with help
from designer
● Analytical skills to help make feature related decision on effectiveness in
engaging students
● Work experience of 1 to 2 years with content or engineering team(s)
● Graduate or B.Tech with MBA good communication skills
Minimum 2 years of work experience on Snowflake and Azure storage.
Minimum 3 years of development experience in ETL Tool Experience.
Strong SQL database skills in other databases like Oracle, SQL Server, DB2 and Teradata
Good to have Hadoop and Spark experience.
Good conceptual knowledge on Data-Warehouse and various methodologies.
Working knowledge in any of the scripting like UNIX / Shell
Good Presentation and communication skills.
Should be flexible with the overlapping working hours.
Should be able to work independently and be proactive.
Good understanding of Agile development cycle.
Responsibilities:
- The candidate will be engaged in program management support functions such as logistics, coordination of arrangements for conferences, workshops and continuing education programs, maintenance of archives for programs conducted and database management.
- Plan and develop a database of outsourcing service providers for multi-media design,brochure preparation, conference materials and printing.
- Maintain database of addresses for various purposes of mailing.
- Maintain a library of documents, records and books for ready reference with proper indexing and file management.
- Coordinate visit of important domestic and overseas visitors, plan their itinerary, coordinate with travel agencies, transport service providers and hotels.
- Maintain a database of various hospitality service providers and develop institutional relationship with such service providers for conduct of executive development programs.
- Develop drafts for event related correspondence.
- Coordinate inter-office meetings, prepare minutes of inter-office meetings and Under take follow-up actions as per the instructions of the Directors and Senior Managers.
Candidates Profile:
- A computer literate with proficiency in MS Office and Internet usage.
- The prospective candidate should have good communication skills.
- A Pleasing Personality with right attitude and a burning desire to excel.
- Willingness to travel.












