Technical Support Engineer

Job Title: iOS Developer

Experience: 1–4 Years

Location: Indore (On-site)

Employment Type: Full-time

Requirements:

• 1 to 4 years of experience in iOS app development
• Strong knowledge of Swift, SwiftUI, and UIKit
• Experience working with RESTful APIs and third-party libraries
• Familiarity with Apple’s design principles and interface guidelines

Key Responsibilities:

• Design, develop, and maintain iOS applications using Swift and SwiftUI
• Collaborate with cross-functional teams to define, design, and ship new features
• Ensure the performance, quality, and responsiveness of applications

Job Description: Customer Support (Female)

Position: Customer Support Representative (Female)

Location: [Faridabad]

Salary: ₹8,000 - ₹12,000 per month (in-hand)

Working Hours: [9 AM – 6 PM, Monday – Saturday]

Job Overview:

We are looking for a dedicated and proactive Female Customer Support Representative to join our team at [Bikefixup], a leading bike service provider company. As a Customer Support Representative, you will be responsible for assisting customers, addressing inquiries, and ensuring an exceptional customer experience related to our services.

Key Responsibilities:

Customer Assistance: Handle customer inquiries via phone, email, chat, and in-person, providing accurate information about bike services, pricing, and maintenance

.

Issue Resolution: Resolve customer complaints or issues related to service bookings, repairs, or billing, ensuring timely and effective solutions.

Service Coordination: Schedule service appointments, track service progress, and follow up with customers to ensure satisfaction.

Product Knowledge: Maintain in-depth knowledge of our services, promotions, and policies to assist customers efficiently.

Feedback Collection: Gather customer feedback to identify areas for improvement in service quality and customer experience.

Billing and Payments: Assist customers with billing inquiries and guide them through payment processes as needed.

Customer Retention: Promote customer loyalty by ensuring a positive experience and addressing any concerns professionally.

Documentation: Maintain accurate records of customer interactions, service requests, and resolutions.

Requirements:

Female candidates preferred.

Excellent communication skills (both written and verbal).

Strong problem-solving abilities and a customer-centric attitude.  

Prior experience in customer support or in a service-oriented industry is a plus.

Basic knowledge of bike services (or willingness to learn).

Ability to work efficiently in a fast-paced environment.

Proficiency in computer skills (MS Office, CRM software, etc.).

Benefits:

Friendly and supportive work environment.

Opportunities for career growth and skill development.

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

• eact.js Developer Requirements:

  • Bachelor’s degree in computer science, information technology, or a similar field.
  • Previous experience working as a react.js developer.
  • In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
  • Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
  • Experience with user interface design.
  • Knowledge of performance testing frameworks including Mocha and Jest.
  • Experience with browser-based debugging and performance testing software.
  • Excellent troubleshooting skills.
  • Good project management skills.

About Apollo Finvest

Apollo Finvest is a publicly listed Non-Banking Financial Company (NBFC). Think of us as AWS for Lending. We enable any company to offer fully digital and compliant digital loan products to their end customers. Built on modern RestFUL API's, we treat the financial services on our platform as building blocks, which our partners can mix and match to create loan products specifically tailored to their business model.

Company Secretary

Roles and Responsibilities:

• Experience of filing quarterly, half-yearly and annual compliances as per SEBI Listing Regulations and SAST Regulations
• Timely compliance of all the applicable provisions of SEBI Regulations, Companies Act, 2013, RBI Master Directions, Notifications, Circulars and Secretarial Standards
• Convening Annual General Meeting (AGM) including preparing the Annual Report, Notice, Directors’ Report, and all other compliances related to the AGM
• Preparation of Notice, Agenda, Resolutions, Minutes for the Board Meeting, and other Committee Meetings.
• Preparation of all the ROC Forms including the Annual Filing forms as per the Companies Act, 2013
• Filing of quarterly and annual forms/ returns with RBI.
• Maintenance of various Statutory Registers
• Liaising with various statutory authorities such as SEBI, BSE, NSDL/CDSL, RBI, etc.
• Keeping up to date with any regulatory or statutory changes and policies that might affect the organization
• Co-ordination with the Registrar & Share Transfer Agent for all the shareholder matters.
• Handling investor and borrowers' complaints on all the respective forums under different authorities and timely resolving the same.

Key Requirements:

• 1-2 years of experience post qualification
• Good written and verbal communication skills
• Candidates in a Compliance Manager role at NBFC / Banks having experience in handling regulatory compliance, RBI audits, etc. would be preferred.
• Strong Accounting Background, Strong Leadership quality, Adherence to timelines and highly proactive.
• Excellent Knowledge of Microsoft Excel.
• Ability to effectively prioritize work by understanding competing priorities and work under high-pressure environments.

Looking to hire Unity Developers who have strong experience in C# programming skills, familiarity with level design & planning, Most importantly we are looking for someone who has worked with Mobile Application Games.

Responsibilities:

Planning and implementing app functionality.
Identifying and fixing code errors and app bottlenecks.
Testing app functionality.
Ensuring products conform to high industry standards.
Maintain a clean codebase with proper naming conventions and standards.

Requirements:
C#, Game Design, Mobile App Development.
Knowledge of Unity, C# scripting, UI development, session management, and publishing app on App Store and Play Store.

• Experience with connecting or consuming API's (REST, SOAP, GRAPHQL)
• IPAAS/ETL experience is a huge plus. 
• An understanding of basic scripting. PHP is a plus
• Data modelling/data architecture/data warehousing experience
• Familiarity with CRM platforms
• Self-motivated, proactive team player Strong communication and interpersonal skills
• Bachelor’s Degree or higher in a related technical field

• Engage with Customer and Partner technical staff and developers to identify requirements
• Design their technical architecture and data model
• Assist & implement integrations, on-boarding, and deployment
• Verify the integrated solution with configuration audits and provide long-term support
• Onboard new customers for faster time-to-value
• Gather customer requirements, systems, data model, and custom metrics
• Recommend best-practice approaches
• Assist in other testing / QA activities in support of getting customers live
• Respond to Customer Support Service Requests and Escalations
• Maintain high customer satisfaction
• Partner with cross-functional teams
• Work with Product Management, Support, and Engineering to translate Customer business needs and product feedback into new solutions
• Assist the Sales teams in setting up prospective customers for success in on-boarding
• Act as a thought leader and Blendr advocate in webinars, blog postings, and speaking events
• Exhibit diplomacy, tact, and poise when working through customer issues and escalations