Technical Support Engineer

Job Description: Business Development executive

Designation: - Business Development Executive

Experience: - 1-2 Years

Qualification - MBA

Location:-Mumbai

No Remote:-(Onsite Only)

CTC: - 4-5 LPA

Timing – 10:30AM to 7:30PM

About the Role

As a Business Development Executive, you will play a critical role in identifying new

opportunities, generating leads, and driving revenue growth. You will connect with clients,

promote our services, and collaborate with internal teams to deliver impactful solutions.

Key Responsibilities

Lead Generation & Prospecting

 Identify and connect with potential clients through market research, cold calling,

networking, and outreach.

 Generate a strong pipeline of leads across media sales, events, BTL campaigns, and

digital marketing domains.

Client Engagement & Relationship Management

 Develop and nurture relationships with key decision-makers and stakeholders to

understand their business requirements.

 Deliver compelling pitches and presentations tailored to client needs.

Sales Execution

 Achieve business targets by converting leads into long-term clients.

 Coordinate with internal teams to create proposals, quotations, and strategic sales

plans.

Market Research & Analysis

 Conduct market research to understand industry trends, competitor activities, and

client needs.

 Provide insights to tailor pitches and identify new business opportunities.

Relationship Management

 Develop and nurture long-term relationships with clients to ensure repeat business.

 Serve as the point of contact, delivering exceptional client support and ensuring

satisfaction throughout the project lifecycle.

Campaign Planning Support

 Collaborate with internal teams to develop customized proposals and marketing

strategies.

 Assist in executing BTL campaigns, digital initiatives, and events to drive client

success.

Reporting & CRM Management

 Maintain accurate client and sales data in CRM tools.

 Provide regular updates on leads, opportunities, and sales performance to the

leadership team.

What We’re Looking For

 1-2 years of experience in business development, sales, or client acquisition.

 Strong understanding of branding and brand solution, BTL activations, events, and

digital marketing solutions.

 Excellent communication, negotiation, and presentation skills.

 Proven ability to prospect, generate leads, and close deals.

 Familiarity with CRM tools and Microsoft Office Suite.

 Self-motivated with a results-driven mindset and a passion for achieving targets.

Profile: Product Support Engineer

🔴 Experience: 1 year as Product Support Engineer.

🔴 Location: Mumbai (Andheri).

🔴 5 days of working from office.

Skills Required:

🔷 Experience in providing support for ETL or data warehousing is preferred.

🔷 Good Understanding on Unix and Databases concepts.

🔷 Experience working with SQL and No-SQL databases and writing simple

queries to get data for debugging issues.

🔷 Being able to creatively come up with solutions for various problems and

implement them.

🔷 Experience working with REST APIs and debugging requests and

responses using tools like Postman.

🔷 Quick troubleshooting and diagnosing skills.

🔷 Knowledge of customer success processes.

🔷 Experience in document creation.

🔷 High availability for fast response to customers.

🔷 Language knowledge required in one of NodeJs, Python, Java.

🔷 Background in AWS, Docker, Kubernetes, Networking - an advantage.

🔷 Experience in SAAS B2B software companies - an advantage.

🔷 Ability to join the dots around multiple events occurring concurrently and

spot patterns.

• Installation of New PC, Laptops, Mobile Devices. Apple Mac will be an added advantage
  
• Manual and Automated methods of Installing and Troubleshooting of Windows 7, 8, 10,
• Installation of Android latest versions, Windows mobile Operating system. Mac will be an added advantage
• Installation/Updating drivers, windows software, License activation
  
• Hardware Troubleshooting and spare replacement on Desktops, Laptops mandatory ( Lenovo, HP, Dell )
  
• Installation and Troubleshooting of Wifi routers and Basic LAN Network.
• Installation and Troubleshooting of Printers, Scanners and All in one printers (USB/LAN)
• Fair knowledge on using remote support tools.
• Good communication skills written and verbal English.
• Understanding the service flow and process oriented.

Requirement 

• Min. 1yr to 3yr experience. (Must have L1 technical knowledge of Desktop, Laptop, Network LAN, Wifi and printers) 
• Ability to install, configure and troubleshoot Windows 7/8/10.
• Ability to install, configure and troubleshoot Android, Windows Mobile and Apple devices.
• Applications installation, troubleshoot software/LAN/WIFI issues.
• HW troubleshooting skills on desktops and laptops by using relevant diagnosis tools. (Lenovo, Dell and HP mandatory). 
• Replacing spares for Desktop and Laptops. (Lenovo, Dell and HP mandatory mandatory).
• Candidate should be ready for end to end field support. 
• Possess 2 wheeler with driving license is must. 
• Flexible for travel out of the city if required. 
• Knowledge on Windows Server, Active Directory, and O365 will be an added advantage. 
• Education: Diploma/Graduation/Undergraduate.
• Should adhere and follow the process and flow laid down by the organisation.
• Good communication skills both written and verbal in English.
• Immediate joining preferred.
• Should have taken at least Covid Vaccination 1st dose. 

• 3 lakh rupees medical insurance
• 5 lakh rupees term insurance
• Opportunity to learn new skills and certifications

Job Description:



We are seeking a talented and experienced B2B SaaS SEO Content Writer to join our team. In this role, you will play a critical part in creating engaging and high-quality content for our SaaS (Software as a Service) business, targeting a B2B audience. Your primary focus will be on creating content that is optimized for search engines and designed to attract and engage potential customers.

Responsibilities:

• Produce well-researched, informative, and engaging content that aligns with our B2B SaaS industry, including blog posts, articles, whitepapers, case studies, and website content.
• SEO Optimization: Conduct keyword research to identify relevant search terms and phrases, and incorporate them into your content to maximize organic visibility.
• Collaborate with the marketing team to develop content strategies that align with business goals and industry trends.
• Promote your content through various channels, including social media, email marketing, and other online platforms, to increase reach and engagement.
• Create content that speaks directly to our target audience, addressing their pain points and providing valuable solutions.
• Stay current with SEO and content marketing best practices, industry trends, and competitors' strategies to continually improve our content efforts.

Qualifications:

• Experience/ knowledge in B2B SaaS content writing with a focus on SEO optimization.
• Exceptional writing and editing skills, crafting engaging and informative content.
• A strong understanding of SEO principles, keyword research, and on-page optimization.
• Familiarity with B2B SaaS and authoritative writing on related topics.
• Strong research skills to gather data, statistics, and insights to support your content.
• Track record producing content driving organic traffic, engagement, and conversion.
• Collaborative skills, meeting deadlines in a fast-paced, cross-functional setting.
• Proficiency with SEO and content marketing tools (SEMrush, Ahrefs, Google Analytics).

A portfolio of previous work showcasing your B2B SaaS and SEO content writing skills.

We are looking for a Backend Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application; therefore, a basic understanding of front-end technologies is necessary as well.

• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection strategies like circuit breaker, rate limiting.
• Integration of data storage solutions like OLTP(RDS, Postgres), OLAP(Redshift) and Cache(redis, memcache) servers with applications.
• End to end responsibility from development to production.
• Ability to work in odd hours in-case of emergencies.
• Well aware of server-less, containers and microservices technologies(like Lambda, Fargate, ECS, EKS).

• Experience 1.5+ yrs in the Software Industry.
• Mastery in Python with knowledge of at least one Python web framework (such as Django, Flask) with amazing debugging skills.
• Familiarity with some ORM (Object Relational Mapper) and caching libraries
• Understanding of the threading limitations of Python, and multi-process architecture
• Good understanding of server-side templating languages such as Jinja 2, Mako
• Basic understanding of front-end technologies, such as Jquery, JavaScript, HTML5, and CSS3
• Understanding of accessibility and security compliance
• Knowledge of user authentication and authorization between multiple systems, servers, and environments
• Understanding of fundamental design principles behind a scalable application
• Familiarity with event-driven programming in Python
• Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform
• Able to create extendible database schemas that represent and support business processes
• Strong unit test and debugging skills
• Proficient understanding of code versioning tools such as Git or SVN
• Make sure to mention other frameworks, libraries, or any other technology related to your development stack

• Coordinate and manage all marketing, advertising and promotional activities of the clients.
• Brief the creative team about the client requirements, and get the job done as per the company’s standard & client’s brief.
• Work on market research to determine market requirements for existing and future prospects/clients.
• Maintain cordial relation with different media individuals
• Meet clients on a regular basis to understand their business and requirement.
• Make sure that the client receives all the material as per the committed timelines. Marketing ideas for general & Social Media Platforms.
• Manage the workflow and come up with solutions to execute jobs as per deadlines.
• Being proactive in suggesting new ideas to clients.
• Reports and Presentations would be needed on a monthly basis.
• Create presentations for a new client pitch or big promotions.

Qualification

• Bachelor / Masters degree in Computer Science or Computer Engineering
• 5+ years of professional experience in software development

A good team player with expertise working as part of Agile teams. Hands-on experience in practising Scrum, XP and Kanban.

• Strong hands-on experience in web development using ASP.NET MVC and C#.
• Usage of SQL and no SQL databases
• Hands on experience in test-driven development and DevOps practices
• Strong design capabilities, following SOLID principles using C#
• Well-versed with pair-programming
• Working on solutions hosted in cloud environments (AWS or Azure)
• Implementation of Continuous Delivery processes
• Usage of Git
• Good understanding of Behaviour-driven development and domain-driven design

The following would be beneficial:

• Working in the travel and hospitality domain including:

• .Net core 2.0, Web API
• Scripting Languages like Typescript or JavaScript
• Frontend: Angular7
• Automating business processes
• Integration with 3^rd party systems
• Customer management, including CRM solutions
• Content management
• SEO
• Booking and post sales flows, web and mobile solutions

Are you interested in working from home office?

• Comprehensive experience working with remote teams
• Excellent communicator
• Self-managed
• Open to travel to Pune office occasionally

Responsibilities

• Contribution to the product roadmap in one-week sprint model
• Helping your team to deliver at high velocity
• Practice and promote Agile practices
• Continuously learn and deliver incremental business value
• Use Continuous Delivery Practices
• Select the best tools to solve the problems at hand
• Mentor junior team members
• Effective collaboration and removal of silos
• Build high availability solutions.
• Development of asynchronous and/or multi-tiered scalable applications

Job Location Pune

• Are you a software craftsman and passionate coder with a proven track record of successful deliveries?
• Are you interested in a high growth career opportunity and enjoy building software that brings smiles to our customers?

Then you are someone who will enjoy this incredibly challenging role with us.