
About Paytm
About
About Us:
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
Why join us:
- Because you get an opportunity to make a difference, and have a great time doing that.
- You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve.
- You should work with us if you think seriously about what technology can do for people.
- We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be.
Connect with the team
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Job Title : Senior Sales Leader – Cloud Solutions
Location : Gurugram (On-site)
Job Type : Full-time
About the Role :
We are seeking a strategic and experienced sales leader with 5+ years in the Cloud industry. The role involves driving business growth, leading sales strategies, managing client relationships (including CXOs), and delivering cloud-based digital transformation solutions.
Mandatory Skills :
Cloud Sales, Cloud Architecture, Digital Transformation, Enterprise Solution Design, CXO-Level Engagement, Strategic Partnerships (OEMs/ISVs/SIs), Team Leadership, Excellent Communication & Presentation Skills.
Key Responsibilities :
- Develop and execute cloud sales strategies to drive revenue.
- Build and manage high-performing sales and delivery teams.
- Engage with C-level clients as a trusted advisor on cloud and digital solutions.
- Collaborate with internal teams for seamless solution delivery.
- Identify innovation and digital transformation opportunities for clients.
- Build partnerships with OEMs, ISVs, SIs, and startups.
- Represent the company in industry events and thought leadership platforms.
Requirements :
- 5+ years of cloud sales and solution experience.
- Strong background in cloud architecture, digital transformation, and enterprise solutions.
- Proven success in CXO-level engagements and strategic selling.
- Excellent leadership, communication, and problem-solving skills.
- Bachelor’s degree (MBA preferred).
Role & Responsibilities
Take end-to-end ownership of critical backend services — from architecture and development to deployment and scale.
Design systems for performance, reliability, and observability. Identify bottlenecks and eliminate them proactively.
Collaborate with product and design to deeply understand user pain points and build the right solutions.
Work independently and own complex modules with minimal oversight.
Champion clean, maintainable code and help set a high bar for engineering excellence across the team.
Stay up-to-date with new tools, technologies, and backend trends — and bring the best ideas into our stack.
Ideal Candidate
2+ years of backend development experience, ideally with Kotlin and Spring Boot (or willingness to ramp up quickly).
You’ve worked in fast-moving teams and thrive when given room to figure things out.
You take initiative and can drive complex modules to completion without needing constant guidance.
Strong with both low-level and high-level design; you know how to build scalable, reliable RESTful APIs.
Proficient with relational databases and aware of common performance pitfalls.
Confident with debugging and optimizing — memory leaks, latency issues, and other hard-to-find problems don’t scare you.
You write clean, testable code and know how to leave systems better than you found them.
You bring a product mindset — caring not just about what’s built, but why and how it delivers value to users.
Job Summary:
As a Customer Care Representative, you will be responsible for delivering excellent customer service by handling inbound and outbound customer interactions. Your role will focus on resolving customer queries, providing product/service information, ensuring customer satisfaction, and maintaining accurate records in CRM and GDS systems. You will act as a key point of contact between the company and its customers.
Key Responsibilities:
- Handle inbound and outbound customer calls, emails, or chats professionally
- Assist customers with inquiries, service requests, and issue resolution
- Provide accurate information about products and services
- Maintain detailed records of customer interactions in CRM systems and GDS platforms (Amadeus, Sabre, Galileo)
- Follow up with customers to ensure resolution and satisfaction
- Escalate complex issues to the appropriate teams when required
- Adhere to quality standards, company policies, and service-level agreements (SLAs)
- Collaborate with internal teams to improve customer experience
- Meet customer satisfaction and productivity targets
Qualifications:
- High school diploma or equivalent; Bachelor’s degree is a plus
- Prior experience in customer care, customer support, or call center operations preferred
- Strong verbal and written communication skills
- Ability to handle customers patiently and professionally
- Comfortable working independently and in a team environment
- Basic computer skills and familiarity with CRM tools and MS Office
- Customer-focused mindset with problem-solving ability
Job Types: Full-time, Permanent, Fresher
Pay: ₹11,828.27 - ₹25,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
Software Development Manager
Full Time, Permanent
What You Will Need:
- 8+ years of experience as an engineer or a lead - solving real world customer problems.
- BE / B.Tech / M.Tech - preferably in Computer Science
- Strong background in building backend technologies over distributed systems.
- Hands on experience in building platforms, technologies, and systems for products they have worked on.
- Proven track record of building and managing high performing engineering teams.
- The ability to convince, negotiate and work with equally competent and smart stakeholders.
- Experience building complex technical solutions - highly scalable service-oriented architectures, distributed cloud-based systems - which power our fintech products.
- Proven ability to present complex technical information in a clear and concise manner to executives and non-technical leaders.
- Comfortable to work in a fast paced, evolving work environment
- Act as an entrepreneur - taking ownership of the problem statement end-to-end.
- Deliver best products from all engineering aspects like designing, architecting across multiple product lines.
- Lead a diverse team of high performing engineers - who set new standards everyday.
- Be a great engineer yourself - to be able to hire, mentor, and grow the engineering team.
- Handle multiple competing priorities and ambiguity - all in a fast-paced, high growth environment.
- Direct and provide ongoing leadership for a team of individual contributors, set objectives, review performances, define growth plan and nurture
Requirements:
- Build large scale enterprise applications.
- Responsible for providing deep technical expertise in designing and delivering end to end high performance, scalable & flexible solutions using Java and Open Stack technologies including Mobility/Responsive Web apps, APIs, application & data Integration, scalable databases, DevOps, Cloud Computing.
- He/ She would be also responsible to experiment, explore and demonstrate application of new technologies by means of conducting quick prototypes to solve business problems. Work with the direction from Solution Architect/ Enterprise Architect and co-create solutions with rest of the IT delivery teams
Designation: Software Engineer
Experience: 1+ Years
Qualification: BE/B.Tech/BCA/MCA
Job Location: Noida Sector 2 (currently work from home)
Job Description:
- 1+ years of experience in Salesforce development.
- Strong understanding of Salesforce Declarative Programming and Administration (develop code, custom objects, Visual Force pages, Apex, reports, workflows and
assignment rules)
- Design and develop solutions primarily on the Salesforce platform using Apex programming language and Visual Force
- Develop software solutions using MS tools, Salesforce.com API framework, and 3rd party APIs
- Perform unit testing and defect fixes
- Work with other team members to investigate design approaches, prototype new technology and evaluate technical feasibility.
- Provide consulting support on processes and systems issues.
- Author and update all technical documents relative to design, delivery, operation readiness and/or custom application development team site.
- Assist Business Analysts in troubleshooting technical issues with standard or custom programs and reports.
- Foster and maintain good relationships with customers and internal IT team members to meet expected customer service levels.
- Track all outstanding work through either the production ticket system or the Project Server.
Desired Skills
- Proven experience implementing solution using APEX, Visualforce, Lightning
- Strong working knowledge of Salesforce Query Language (SQL/SOQL)
- Solid understanding of web technologies, such as JavaScript, JQuery/AngularJS/Bootstrap, AJAX, HTML, DHTML, CSS
- Proficient in WebService Integration
- Experience with Heroku or Lightning Development (SFDC) preferred
- Experience with at least one object-oriented programming language, such as Java, C#, C++
Key Skills
SFDC, Salesforce Apex, Triggers, Work flow, Process builder, validation rules,
Lightning, Visualforce
QUALIFICATIONS
Preferred- BTech/ BE/ MCA/ BCA/ MSc IT/ BSc IT
Interested candidate may revert with the following details:
Total Experience:
Relevant Experience:
Current CTC:
Expected CTC:
Notice Period:
Current Location:
Reason for relocation:
Role: Appian/Unqork Senior Solution Architect/Practice Lead
Experience: 5+ Years
Location: Trichy / Bangalore /Chennai (Post Covid)
Shift: US EST or CST
Responsibilities
- Provide pre-sales technical/functional support to prospective clients and customers with minimal supervision
- Work with sales to create and submit proposals, promote sales effort by helping customers leverage low code/no code tools for software development life cycle
- Build a solution delivery team
- Provide day-to-day guidance and technical leadership to a team of Appian/Unqork (or other low code/no code platform) Administrators, Developers, and Data Architects.
- Act as the technical lead, leading interactions with customer business and technical teams
- Work closely and collaboratively with the project team to deliver on project scope
- Works collaboratively with the Client and Team to articulate the vision and outcomes of the project and each release, and translating that vision into an actionable plan; Effectively manage customer expectations
- Develop guidance on Release Management process, working with Team and Client
- Serve as the day-to-day Technical POC for VDart team
- Plan and coordinate release logistics with other application teams and Stakeholders, identifying and accounting for dependencies
- Contribute with original, creative thinking related to solving customer issues, creating relevant features, and advancing Appain/Unqork low code/no code automation tool strategy
- Lead detailed discovery and scoping calls
- Work closely with sales to review requirements and develop value-focused proposals
- Describe the benefits and value of integrating Appian/Unqork low code/no code tools to integrate into a customers’ SDLC
Skills and Qualifications
- Bachelor (BS) of Science degree in Computer Science, Engineering, Mathematics, Business, Management or equivalent disciplines.
- Certification in Appian or Unqork
- 7+ years of IT experience, including full cycle software/web development and release management/implementation knowledge
- 4+ years' experience in a technical leadership position with prior experience supervising and leading teams
- 2+ years' experience of successful implementations of very large Appian or Unqork solutions
- Technical leadership in implementing enterprise-class application delivery
- Experience with Agile development methodologies
- Excellent writing, presentation, negotiation and communication skills
- Strong analytical and organizational skills
- Ability to manage and prioritize multiple tasks simultaneously
- Ability to explain technical content to non-technical, business stakeholders
- Prior experience developing proposals to respond to customer needs preferred











