ArcGis Enterprise Support Engineer

Job Summary:

We are looking for a creative and detail-oriented Graphic Designer to join our team. The ideal candidate should have a strong eye for design, branding, and visual storytelling, and be able to create engaging creatives across digital and print platforms.

Key Responsibilities:

• Create visually appealing designs for social media, websites, marketing campaigns, and branding materials
• Design graphics, banners, posters, brochures, presentations, and other promotional collateral
• Develop creative concepts aligned with brand guidelines and campaign objectives
• Edit and create visual content for digital marketing initiatives
• Collaborate with the marketing, content, and social media teams for campaign execution
• Work on logo design, brand identity, and packaging design (if required)
• Ensure all designs are delivered on time and maintain quality standards
• Stay updated with industry trends, design tools, and creative best practices

Requirements:

• Bachelor’s degree/diploma in Graphic Design, Visual Arts, or related field (preferred)
• 1–3+ years of experience in graphic designing (can be adjusted as needed)
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Knowledge of Canva, Figma, Premiere Pro/After Effects is a plus
• Strong portfolio showcasing creative and branding work
• Good understanding of typography, color theory, layout, and visual hierarchy
• Ability to manage multiple projects and meet deadlines

Preferred Skills:

• Motion graphics/video editing knowledge is a plus
• Understanding of social media trends and digital content formats
• Creative thinking with attention to detail
• Good communication and teamwork skills

Job Description:

 Contact Center – Process Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A3

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 1 years to 2 years, especially in Voice process.

Position – A4 (Senior Associate) – Multiple Positions

Experience – 3 to 5 Years

Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.

Salary Range – Max 3.25 LPA

Location – Kolkata

Notice Period – Immediate or Max 30 days

SPOC – Arnab Sarkar

Job Description:

  Contact Center – Senior Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A4

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 3 years to 5 years, especially in Voice process.

Job Summary:

We are seeking a motivated and skilled Founding Engineer to join our innovative team in Mumbai. This role offers a unique opportunity to help shape our technology and product direction, leveraging your expertise in full-stack development using React.js, Node.js, and MySQL.

Key Responsibilities:

• Design and implement user-friendly frontend applications using React to enhance user experience.
• Develop robust server-side applications and APIs with Node.js to support our business logic and data processing needs.
• Manage and optimize MySQL databases, ensuring data integrity and performance while querying and updating data.
• Collaborate closely with cross-functional teams including product management and UX/UI to deliver cohesive product features.
• Participate in code reviews and ensure adherence to best practices in software development, maintaining high-quality code.
• Assist in troubleshooting and debugging issues across the stack, ensuring a smooth operation of our applications.
• Contribute to the architecture and roadmap of our technology platform, helping to define future iterations based on user feedback.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 1 to 4 years of experience in full-stack development with a focus on React.js, Node.js, and MySQL.
• Strong understanding of web technologies, including HTML, CSS, and JavaScript frameworks.
• Proficient in database management and design, particularly in MySQL.
• Excellent problem-solving skills and the ability to work in a fast-paced startup environment.
• Demonstrated ability to work collaboratively in a team and communicate technical concepts clearly.
• Passion for building innovative and scalable applications that meet user needs.

Backend Web Developer

 Our client operates from 18 cities across 13 countries. Our investment personnel manage US $247 billion across a wide range of global, regional and country-specific strategies - both traditional and alternative - in listed equity and fixed income. At Lazard Asset Management, we pride ourselves in balancing the feel of a small firm with the scale of a large global organization. Our entrepreneurial culture and flat management structure foster an environment in which good ideas can take flight, no matter where they come from.

Our client is looking for an innovative software engineer to join our IT department.  This individual will be working on the systems that support the global sales and marketing organization.  This role will be responsible for building and supporting the backend services and API’s used in all of the applications. This role requires a highly motivated, organized and experienced developer with pride of ownership reflected through clean design, code quality and a disciplined software development approach.

Key Responsibilities

• Design and implement middle-tier web applications, and RESTful services.
• Collaborate with front-end developers to integrate user-facing elements with server side logic.
• Support existing software with quick troubleshooting and issue resolution.
• Be part of an empowered team following agile methodologies.

Desired Candidate Profile:

• 5+ year’s applications development experience with full-stack development and agile frameworks.
• Strong understanding of object-oriented programming and service-oriented design.
• Work effectively both as a contributing team member and independently.
• Strong verbal and written communication skills.
• Creative problem solving with the ability to present multiple solutions and potential side effects.
• Fast paced programming mentality with quick turnaround.

Required Skills:

• Expertise with API creation and RESTful services.
• Expertise developing backend server components using Python, NodeJS, C#
• Expertise building micro service architecture.
• Experiencebuilding and supporting websites using CMS systems (Tridion, Drupal, AEM)
• Experience and proficiency with relational databases (SQL Server, Oracle, Sybase).
• Experience and proficiency with NoSQL databases (MongoDB, Cassandra).

Desired Skills:

• Experience running services on container technologies like Kubernetes and Docker.
• Amazon AWS or equivalent cloud architecture experience with a major cloud provider.
• Experience with Jira.
• Experience building CI/CD pipelines using Jenkins or TeamCity.
• Experience with CRM systems especially Salesforce is a plus.

Desired Candidate Profile

• Minimum of a Bachelor’s Degree from Tier-1/ Tier-2 institute from any relevant stream
• Prior experience (2-3 years) across logistics and warehousing industry
• High level of ownership, decision making skills and willingness to set up things from scratch
• Excellent verbal and written communication skills
• Good command over Office tools like Excel/Google Sheets, Word/Google Docs and PowerPoint/Google Slides
• Prior start-up experience would be considered as an added advantage
• Ability to define priorities and manage timelines efficiently    

Job Description:

  *   Understand client requirements related to their IT needs and deliver qualified consultants.

  *   Source and screen potential candidates for openings.

  *   Establish relationships with consultants/contractors in specified region.

  *   Negotiate compensation, extend offers, facilitate the placement of candidates and solicit referrals of other qualified consultants.

  *   Submit qualified candidates to open job requirements.

  *   Meet or exceed weekly goal expectations.

  *   Would be responsible for effective usage of Internal Systems/Database for recording different stages in recruitment process.

Looking for a go-getter, an ideal candidate with an entrepreneurial mindset, happy to wear multiple hats and jiggle between tasks.

Responsibilities:

• Day to day activities will include sales pitches, customer onboardings, Whatsapp Bot management, understanding customer pain points & devise quick hacks to resolve, be highly data-centric.
• Establish/Discover b2b strategic partnerships, carry out experiments, and do an analysis of conversions WoW, Customer acquisition cost, and so on.
• Definitely an interesting role to work on, opportunity to collaborate and learn multiple areas of operations and extensive knowledge capital.