webengage

About us:

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified. One of the hottest global SaaS companies, weʼve been recognized by G2 as a Marketing Automation Leader in Asia 2021.

We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail. We are headquartered in Mumbai, India, and have offices in Delhi, Bangalore, São Paulo, and Dubai. Learn more about us at webengage.com

WebEngage deals with humongous data volumes. The platform ingests 4 billion data points on a daily basis and sends out more than a billion hyper-personalized communications across 10 communication channels. The scale keeps engineering challenging and exciting at the same time. We are looking for talented engineers with strong foundations who can learn and pick up new tools on the fly. You would be working with the latest technologies to build new features, improve performance and reliability of existing features, and improve our development processes as we scale. Product engineering team works in functional pods. You will be working on building certain aspects of the product. For executing the product vision, you will work closely with other developers, QA, product engineers, and customer support team.

Responsibilities:

• Oversee and manage the facility management and housekeeping staff to ensure tasks are completed efficiently and to a high standard.
• Review and manage admin-related reports and checklists for accuracy and completion.
• Oversee and ensure effective administrative functions within the assigned department, such as analysis, reconciliation, reports & presentations preparation, budget and purchasing research, and account monitoring.
• Assist with accounts payable and receivable processes, including processing invoices, preparing checks, and reconciling statements.
• Assist in preparing budgets by coordinating and compiling data, researching past expenditures, and making projections for the following year.
• Manage databases and other information systems to ensure data is updated and accessible.
• Coordinate and support various administrative projects and initiatives.
• Oversee the procurement process, including sourcing, vendor management, and negotiations, to ensure efficient and cost-effective acquisition of goods and services.
• Oversee and maintain contracts with related vendors and purchase supplies and equipment as authorized.
• Monitor fixed assets and equipment, maintaining records for all IT and non-IT equipment.
• Record disbursement of petty cash, perform timely replenishment of funds, and conduct monthly reconciliations of the account.

Requirements:

• Bachelorʼs degree in any discipline
• Minimum 3 years of proven experience in a similar role
• Excellent communication and interpersonal skills
• Proficiency in MS Office & G Suite is a must
• Excellent organizational and time-management skills
• Quick-thinking, planning, coordinating, and executing skills

Life at WebEngage:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative and productive environment. • Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance • Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)

Perks & Benefits:

• Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship
• Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and aContemporary Leave Policy (beyond sick leaves)

Explore more here: https://youtu.be/Y0HjfyMjUpg https://www.linkedin.com/company/webengage https://twitter.com/WebEngage?s=09

Think you fit the bill? Come along, letʼs redefine the future of Marketing Automation!

WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.

• Knowledge of JavaScript to automate workflows, build apps, and integrate third-party applications with G Suite
• Leveraging Google Apps Script as a rapid- application development platform using Docs, Sheets, Slides
• Expertise in extracting the data from offline/ online sources as may be needed
• Automate workflows by developing business applications that tie in multiple tools
• Responding to data-related queries and keeping track of these
• Analysing data to identify trends
• Producing reports and charts communicating trends within data to non-specialists

• 3+ years in Business Analytics or similar roles
• Proficient in programming with Google Appscript and G-suite features used by Gmail, Calendar, Google Drive/Docs/Sheets/Slides, Forms, Chat, Meet and Data Studio
• Knowledge of JavaScript frameworks, familiarity with databases (e. g. SQL
• Expert in Excel and knowledge of programming languages like SQL, R, Python
• Proficiency in statistics & statistical packages like Excel to be used for data set analyzing
• Strong mathematical skills to help collect, measure, organize and analyze data
• Problem-solving skills, Accuracy and attention to detail

• Build and maintain an engaged community of founders/retention marketers for mutual learning/playbooks / advise on different stages of evolution
• Host online / offline knowledge-sharing events/mixers with community members
• Periodically bring in external experts to share insights with the members
• Engage with Customers to invite them as participants in case studies, testimonials, PR efforts, as speakers in online/offline events
• Engage with customers to gather back-channel insights about our own product, usage, expectations, and action in the competitive ecosystem
• Play matchmaker in setting up intros with agency partners and helping customers solve issues better.

• Active Networker with an active LinkedIn/Twitter community
• Strong Verbal and Written Communication
• Fast Learner to understand what we're offering as a solution
• High Energy levels
• Business Education preferred
• Storytelling Skills get a bonus.

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative and productive environment.
• Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
• Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)

• Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers & reimbursement for your WFH setup!)
• Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

• Administers overall setup, configuration and maintenance of the Salesforce.com platform for the various divisions
• Performs system administration functions such as user management (profiles and roles), field and validation rule configuration, record types, picklists, page layout management, mobile setup, data management, email templates, folder management, and public groups, as well as other configuration items
• Validation rules, Reports, Workflow, Process Builder as per business requirements
• Responsible to analyze, troubleshoot and solve the delivery/production (tier 2 or tier 3) team reported issues.
• Partner with Product Development to resolve customer reported bugs.
• Ability to reliably and correctly estimate your time to resolve technical problems and a clear understanding of your limitations for escalation purposes.
• Meet individual performance goals, including weekly and/or annual efficiency goals.

• Should have good communication skill.
• Experience Level – 5-6 years in similar profile.
• Team player willing to collaborate throughout all phases of development, testing and deployment
• Ability to solve problems and meet the deadlines within minimal supervision
• Excellent analytical skills

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative and productive environment.
• Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
• Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)

• Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers & reimbursement for your WFH setup!)
• Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

"Bridging the gap between the Client and their prospects i.e. end-users - by providing authenticated, customized Software solutions"

One who is able to manage all aspects of the sales process including lead management, qualification, evaluation, closure and will play an integral role in the success of the overall sales team. 

Key Responsibilities

• Develop and manage sales pipeline, prospect and assess sales and move a large number of transactions simultaneously through the sales pipeline. 
• Manage and track customer and transactional information in the CRM system. 
• Coordinate resources throughout the sales cycle, including product support and sales engineering. 
• Nurture and expand the company's relationship with customer accounts of all sizes. 
• Provide regular reporting of pipeline and forecast through the CRM system. 
• Practice effective, excellent communication with management, customers and support staff. 
• Participate in team-building and company-growth activities including strategy setting, sales training, marketing efforts and customer care. 
• Operational responsibilities include accurate pipeline reporting and quarterly sales forecasts are done smoothly and effectively.
• Foster a culture of engagement and excitement that drives high-customer and employee satisfaction
• Introduce WebEngage's Solution to appropriate buyers within the Targeted Geographical Market - India
• Identify Key Decision Makers (CXO level) by performing research and using prospecting tools
• Build & grow networks in legacy businesses & conglomerates. 
• Handling RFI/RFP, proposal writing & leading commercial negotiations
• Perform Client-need Analysis, track their pain-points to develop a reach-out strategy.

Who you are

• Experienced – 4to7 years in Enterprise SAAS/selling Software Solutions (USD 100K++ ARR)  in India markets including both transactional sales and strategic selling experience. 2to3 years in BFSI domain. 
• Performer - Consistent over achievement of sales goals in a large geographic territory
• Missionary - Highly driven individual with an execution focus and a strong sense of urgency and a belief in the client's mission
• Entrepreneurial - You've worked with start-ups and emerging organizations. You understand how to build and grow a successful business
• Domain - Experience with analytics, data, databases or business intelligence preferred. Bachelor's Degree with a technical or business focus preferred
• Go-Getter - Willing to go the extra mile with a strong work ethic; self-directed and resourceful
• Excellent Communication - You know what to say and more importantly, how to say it
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