L1 Tech Support

Job Title: Pre-Sales Engineer

Location: Navi Mumbai, Vashi

Department: BMS (Building Management System)

Reports To: Regional Sales Manager

Job Summary:

We are seeking a dynamic and technically proficient Pre-Sales Engineer to join our team. In this role, the individual will be responsible for providing technical expertise and support to our sales teams, ensuring that customers receive accurate, tailored solutions that meet their needs. The individual will collaborate with internal and external stakeholders to drive sales growth, manage quotations, and ensure smooth execution of customer orders. The ideal candidate will have a strong technical background, sales aptitude, and excellent interpersonal skills.

Key Responsibilities:

 Technical Expertise: Leverage technical knowledge to support sales teams and provide accurate, technical solutions to meet customer needs.

 Commercial Awareness: Apply commercial understanding to enhance the precision of deals and customer proposals.

 Customer Solutions: Understand customer requirements and present customised technical solutions that align with their business goals.

 Collaboration: Work closely with sales teams to build strong customer relationships and drive revenue growth.

 Communication: Exhibit excellent communication skills, creating compelling sales presentations and effectively collaborating with customers, vendors, and internal teams.

 Solution Development: Develop solution architecture, detailed equipment lists, and presentation materials to meet customer requirements.

 Customer Support: Assist customers with technical issues related to equipment setup and resolve any post-sales concerns.

 Negotiation: Facilitate negotiations with potential customers, aligning technical and commercial aspects for successful deals.

 Quotation Management: Prepare accurate quotations based on customer requirements and ensure timely delivery through Regional Sales Managers.

 Vendor Coordination: Negotiate with vendors to secure backup quotes and select appropriate vendors based on technical product needs.

 Performance Tracking: Track issued quotations to monitor win rates, processing time, and the proportion of clean orders received.

 Internal Support and Coordination: Provide technical sizing, product selection, and support to Regional Sales Managers, ensuring timely and accurate quotations.

 Sales Support: Assist Regional Sales Managers and Dealers in technical discussions with customers to facilitate deal closure.

 Order Processing: Review purchase orders, ensure compliance with submitted offers, and coordinate with customers for amendments when necessary.

 Execution Handover: Once orders are finalized, pass on clean orders along with all required documentation to the Sales Operations Manager (SOM) for execution.

 Team Collaboration: Partner with the Regional Sales Manager to meet and exceed assigned regional sales targets.

Qualifications and Skills Required:

 Strong technical skills and comfort in leading technical discussions.

 Sales aptitude with a keen interest in interacting with customers.

 Proactive approach with a strong customer focus and problem-solving skills.

 Ability to quickly learn and adapt to new products and technologies.

 Excellent interpersonal and teamwork abilities.

 Knowledge of the PLC/Controller BMS industry preferred, though experience in HVAC is also acceptable.

 Familiarity with commercial terms and conditions and their application in sales processes.

 Proficiency in MS Office tools, including Word, Excel, PowerPoint, and Project.

Preferred Qualifications and Experience:

 Engineering Degree (Electrical, Electronics, Mechanical)

 Strong communication and presentation skills.

 Familiarity with basic PLC and DDC design and software applications.

 Experience: 3-5 years of relevant in BMS or HVAC/ELV industry

This role offers the opportunity to be part of a team that drives innovation and customer

satisfaction. We are looking for highly motivated individual with a passion for both technical

and sales functions.

Responsibilities:

● The selected candidates will be designated as Senior Sales Executive, they will be

responsible for guiding the prospective homeowners in their design journey with

Truww.

● You will be responsible for facilitating meetings between the Clients and Designers in

our Experience Centre.

● You will be responsible to share your accumulated knowledge on Truww's products

and services with prospective homeowners.

● Will have to do consultative outbound calls & follow up calls on a daily basis with

prospective homeowners.

● Represent the company, with a comprehensive understanding of offerings and

value proposition.

● Proactively following up with leads and ensuring maximum conversion of leads

from the sales stage to the design stage.

● Be responsible for achieving growth and hitting sales targets.

Requirements:

● Have an interest in problem-solving and proven expertise in Sales (preferably Home

Interiors Sales)

● Bachelor's degree or equivalent experience

● Minimum 3+ years' of sales experience

● Proven history meeting or exceeding quota and closing sales

Build a database of customer leads through references, opening stalls in areas where there are higher

number of footfalls – like apartment complexes, shopping areas etc., door to door visits, distribution of

pamphlets etc

 Schedule meetings with potential liabilities customers and understand their requirement; thereafter

presenting them with the most suitable products and explaining the features/benefits.

 Communicate clearly to customers on the requirements for various types of products & services – for

example, charges for maintaining a locker, minimum balance to be maintained etc.,

 Ensure that all customer documents are verified with originals and are handled with care and

confidentiality.

 Complete all account opening related processes accurately so that the customer experience is

enhanced and forms the foundation of a long relationship with the bank.

 Maintain continuous communication with customers on the status of their account opening process.

 Frequently communicate with newly signed up customers and assist them with additional products and

services based on their requirements – for example, relevant loan products, investment products etc.

 Build reference network from newly signed up customers for potential leads.

 Regularly update Daily Sales Reports and discuss on the plans, action items, progress with the

supervisor.

How to apply: recruit.hrlspl

As a Social Media Specialist at Digeesell, you’ll get to work with our marketing team to help develop brand awareness about our company through social media.  

Your responsibilities at digeesell 

• Write long- and short-form social media messages that attract new users and engage current users. 
• Use data to analyze what’s working, what’s not, and reinforce or refocus key messages accordingly. 

• Wear many hats as you work with multiple teams to develop strategy, work with designers, write copy, manage social communities, and analyze data. 
• Help convert brand fans into loyal customers with engaging, responsive, responsible, surprising, and captivating social media interactions. 
• Design and monitor business performance goals to drive brand awareness. 
• Observe and analyze market and competitor trends. 
• Monitor the quality and integrity of products and services, and respond as needed to ensure brand alignment. 

• Strategize media plans for different platforms. 
• Client interaction 

        Required Candidate profile: 

• 1.5 + years of experience in the social media specialist role. 
• Excellent communication Skills 
• MBA in Marketing or similar background 
• Good Presentation skills 

• Excellent knowledge of Facebook, Twitter, LinkedIn, Instagram, other social media best practices 
• Working knowledge of popular social media scheduling and monitoring tool 
• Understanding of SEO and web traffic metrics 
• Critical thinker and problem-solving skills 
• Agency Background Preferred  

What is a Data Prospectors day like?:

• Collecting and editing data through extensive web research, using google sheets, 

• Analyzing multiple information sources to resolve factual discrepancies in data.

• Engaging in online discussions with colleagues on best practices for getting positive results.

• Ensuring quality of data in the database.

You are an outstanding candidate if you: 

• Love to spend hours in front of your PC

•  Superb at finding information on the web

• Can type reasonably fast

• Love to work with a tech-loving cool virtual team.

• Have a webcam and mic and be available for meetings.

• Are Tech Savvy

• Can work close to UK (GMT Time Zone) working hours of 9 am - 5 pm.

• Have the ability to problem-solve and work independently - but can ask questions when needed

• Be open to training (as you will be trained by my project managers and me)

• Have  the hunger to be amazing at what you do

Educational Requirements: 

University degree or equivalent. In lieu of a degree, 2-4 years of experience working in English in a business environment. 

Work Experience at any of the following:

• Web research

• Link building

• Localization projects

• Data collection

• Research and information analysis

   

Salary and Benefits:

• The salary of this job (Once it moves to a full-time position of 40 hours per week), will be from $520 to $840 per month, depending on experience and competency. 
• The higher end of range will only be for prospectors with extensive professional experience as a high-quality link prospectors.
• But better than that, we have a set pay progression plan which means this can go up with time.
• And a performance incentive plan which means if you’re able to hit targets, you will also qualify for a quarterly bonus as well.
• And there’s even a chance of promotion - every management and senior position we have in the company has been from within. 

• Possesses a high degree of technical competency to design and develop digital applications using cutting-edge tools and technologies
• Collaborative working with the client's technology and business staff day to day
• Proactive and willing to go above and beyond to satisfy the client and deliver on project goals
• Codes, tests, debugs, implements, and documents complex applications
• Prepares for, and actively facilitates hand-off at project completion to ensure a smooth transition to the larger organization
• Extensive experience in Angular (i.e., designs new templates, tests styles or sheets, fixes bugs; collaborates heavily with core team members (especially UX and Design))
• Integration knowledge and experience with exposed services (e.g. REST, SOAP, etc.)
• Familiar with common security and performance pattern (e.g.: OATH)
• Additional Requirements for Application Platform: Angular
• Level of expertise with Angular SSR applications
• Knowledge of Micro Frontends or Micro UI
• Interaction paradigm with UI elements
• Exposure to CSS and Javascript

• Programming Languages: Java, Objective-C, C++, JAVASCRIPT, NodeJS
• Web Technologies: Angular 9/10, ReactJS, ES6, NgRx, Redux, HTML5, CSS3, BOOTSTRAP, JQuery, PHP, AJAX, PolymerJS
• Web Services: REST, SOAP
• Web Service Protocols: HTTP, XML, WSDL, UDDI, SOA
• Databases: MySQL, Oracle, MongoDB

• Solid knowledge of HTML5 and CSS3 web standards
• Solid knowledge of JavaScript as well as Browser APIs
• Angular 2+
• RxJS, Typescript, JQuery.
• Experience writing unit tests
• Webpack, Babel
• Familiar with SASS and Responsive Design
• Experience using any CSS naming convention
• Experience debugging using JavaScript-based tools like Chrome Developer Console
• Solid understanding of Git
• Good understanding of SEO principles
• You are self-organized and can work autonomously
• Strong analytical, problem-solving, written and verbal communication skills

• CI/CD
• Using tools like Git, Bitbucket, Jenkins, SonarCube, etc.  
• Understand Agile Values & Principles
• Knowledge of the DevOps methodology / should have worked on projects in a DevOps environment

• Experience in QA processes, Test Strategy, Test Design, Test execution analysis & reporting
• Design, develop, document, and maintain manual test cases and automated test scripts.
• Actively contribute in the day-to-day planning, design, execution, and reporting of manual test cases and automated test scripts
• Follows software engineering principals in development of automation, manual test cases, software tools, and SQL
• Understand and apply test-driven design concepts to test and debug automated solutions or manual test executions and software utilities developed by self and others
• Deliver accurate and maintainable code for test automation and software utilities
• Experience and desire to work in a Global delivery environment
• Proficient in Speaking, Reading and Writing English
• Should be able to take ownership of meetings, communicate thoughts clearly/concisely and push back whenever required
• Should be able to instruct and guide teams