L1 Tech Support

Job description

Responsibilities:

1) Develop a deep understanding of Morphedo's products and their applications across different industries.

2) Stay updated on industry trends, competitor products, and emerging technologies.

3) Engage with potential clients to understand their needs and requirements.

4) Conduct product demonstrations, presentations, and technical discussions with clients to showcase the benefits of our solutions.

5) Provide technical support and guidance throughout the sales process.

6) Collaborate with the product development team to tailor solutions to meet specific client needs.

7) Create proposals, quotes, and technical documentation as required during the sales cycle.

8) Build and maintain strong relationships with clients, understanding their long-term goals and challenges.

9) Act as a trusted advisor to clients, providing insights and recommendations on how Morphedo's products can address their needs.

10) Work closely with the sales team to work on strategies

11) Provide input for marketing campaigns, product positioning, and sales collateral development.

Requirements:

*Bachelors and Master Degree in Engineering or a related technical field.

*Proven experience in a technical sales role, preferably within the deep tech or engineering industry.

*Strong understanding of Engineering, Medical, IoT, AI, Aerospace & Defence, and/or Embedded Systems.

*Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences. *Ability to work independently and as part of a team in a fast-paced environment.

*Willingness to travel as needed to meet with clients and attend industry events.

About Us

We began in 2015 with an entrepreneurial vision to bring a digital change in the manufacturing landscape of India. With a team of 1500(1k cluster guys) we are working towards the digital transformation of business in the manufacturing industry across domains like Footwear, Apparel, Textile, Accessories etc. We are backed by investors such as Info Edge (Naukri.com ), Matrix Partners, Sequoia, Water Bridge Ventures and select Industry leaders.

Today, we have enabled 4000+ Manufacturers to digitize their distribution channel.

Roles & Responsibilities

Writing and testing code, debugging programs and integrating applications with third-party web services. To be successful in this role, you should have experience using server-side logic and work well in a team.

Ultimately, you'll build highly responsive web applications that align with our business needs. Write effective, scalable code Develop back-end components to improve responsiveness and overall performance Integrate user-facing elements into applications.

Test and debug programs

Improve functionality of existing systems Implement security and data protection solutions Assess and prioritize feature requests

Coordinate with internal teams to understand user requirements and provide technical solutions Expertise in at least one popular Python framework (like Django, Flask, etc)

Team spirit

Good problem-solving skills

Requirements

1 to 5 years of experience as a Python Developer

Hands on experience of Flask, Django or Gin or Revel or Sanic

Knowledge of design/architectural patterns will be considered as a plus

Experience working in an agile development environment with a strong focus on rapid software development

Experience in AWS or similar cloud technologies

Excellent troubleshooting and debugging skills

Proven ability to complete assigned task according to the outlined scope and timeline

Experience with messaging frameworks such as SQS/Kafka/RabbitMq

Experience with Elastic Search

Willingness to learn new and different technologies

ntech Systems is a fast-growing IT services organization, with offices in India and the US. The company has evolved from its humble beginnings and has emerged as one of the most reliable IT services companies across India. Today, Intech stands out in the market as a Microsoft Dynamics Gold Partner and is one of the Elite Managed Partners of Microsoft.

Intech offer a range of products aimed at delivering transformative state-of-the-art technology solutions, including Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics CRM, and Microsoft Azure. In addition, Intech also offers a range of complementary business solutions such as Microsoft SharePoint, Business Intelligence, Human Resources Solutions, and Mobility Solutions, which are integrated with the Dynamics suite to help enhance productivity for organizations.

As our team continues to expand each day, we are always looking to hire determined individuals keen to learn and grow within the organization. If you are interested to learn more about the organization, please visit our website (http://www.intech-systems.com/" target="_blank">www.intech-systems.com). 

JOB DESCRIPTION – CRM Business Analyst  

Experience required : 2 to 6 years         

Responsibilities:

• The role includes working with customers' technical, business and management teams to understand their strategy and identify their 'must have' requirements, in order to design and deliver highly complex integrated solutions
• Implement, maintain and support the solutions built for  customer on the Microsoft Dynamics 365 Customer engagement
• Support and manage future implementations in project mode
• Build positive client relationships by developing an understanding of the clients business processes Ability to create high quality functional documentation and strong requirements gathering skills.
• Conduct business process analysis and create Fit/Gap report
• Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional requirements, design, training, process engineering, etc.Installation, setup and configuration of MS CRM/D365
• Conduct solution testing and assist with user acceptance testing
• Conduct user and administrator training
• Data migration from external systems into MS CRM
• Complete the project tasks on time and under budget
• Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules
• Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365
• Strong attention to detail and a keen desire to deliver the highest quality solutions to customers

Required Qualifications, Experience & Skills:

• Bachelor’s in business management, management information system, marketing or equivalent. MBA preferred
• Excellent communication skills; ability to interact with all levels of employees including C-level
• 1-2 years overall MS Dynamics CRM experience. Dynamics 365 latest version experience preferred
• Experience as an MS Dynamics CRM consultant in a client-facing role for MS Dynamics top tier or similar consulting organization is highly desirable
• Hands-on experience in designing, configuring or administering MS Dynamics CRM required
• Unit Testing: Test Case preparation and execution
• Working with all phases of the SDLC process
• Self-Starter with ability to handle multiple tasks and shifting priorities
• Well aware about Quality Assurance & Documentation

  JOB DESCRIPTION – CRM Business Analyst  

  Experience required : 2 to 3 years         

  Responsibilities:

  • The role includes working with customers' technical, business and management teams to understand their strategy and identify their 'must have' requirements, in order to design and deliver highly complex integrated solutions
  • Implement, maintain and support the solutions built for  customer on the Microsoft Dynamics 365 Customer engagement
  • Support and manage future implementations in project mode
  • Build positive client relationships by developing an understanding of the clients business processes Ability to create high quality functional documentation and strong requirements gathering skills.
  • Conduct business process analysis and create Fit/Gap report
  • Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional requirements, design, training, process engineering, etc.Installation, setup and configuration of MS CRM/D365
  • Conduct solution testing and assist with user acceptance testing
  • Conduct user and administrator training
  • Data migration from external systems into MS CRM
  • Complete the project tasks on time and under budget
  • Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules
  • Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365
  • Strong attention to detail and a keen desire to deliver the highest quality solutions to customers

   

   

  Required Qualifications, Experience & Skills:

   

  • Bachelor’s in business management, management information system, marketing or equivalent. MBA preferred
  • Excellent communication skills; ability to interact with all levels of employees including C-level
  • 1-2 years overall MS Dynamics CRM experience. Dynamics 365 latest version experience preferred
  • Experience as an MS Dynamics CRM consultant in a client-facing role for MS Dynamics top tier or similar consulting organization is highly desirable
  • Hands-on experience in designing, configuring or administering MS Dynamics CRM required
  • Unit Testing: Test Case preparation and execution
  • Working with all phases of the SDLC process
  • Self-Starter with ability to handle multiple tasks and shifting priorities
  • Well aware about Quality Assurance 

Relevant experience: 2-3 years

Responsibilities:

1. Should be good at, C, C++, Linux driver development
2. Should have worked in protocol like i2S, SPI, i2C. rf, 6lowpan, Tcp / Ip stack etc..
3. Experience in porting MbedOS , FreeRTOS to different boards is good.
4. Analyzing and enhancing efficiency, stability and scalability of system resources
5. Design, develop, code, test and debug system software
6. Provide post production support
7. Interface with hardware design and development

Requirements:

1. Proven working experience in software engineering
2. Experience in hands-on development and troubleshooting on embedded targets
3. Solid programming experience in C or C++
4. Adequate knowledge of reading schematics and data sheets for components
5. Strong documentation and writing skills

Note: Self-motivated, goal oriented and good analytical skills.

Android Developer: 

Position: Android/Java/Kotlin Developer 

 - Selected candidate is required to be a part of the product development team and have to manage both maintenance and enhancement projects & building Mobile Applications using web services. 

Skills & Expertise we look for: 

1. Should be passionate about user interface design and have skills in Native Android with proficiency in Kotlin and Java. 
2. Out of the box thinking to troubleshoot and solve problems 
3. Should be willing to implement latest technology trends like XML/Compose UI, MVVM pattern, Livedata, Data binding, Pagination, Coroutines and other Jetpack components. 
4. Should be able to analyze customer requirements, estimate the effort, provide the deliverable date to the customer and make sure to ship the feature on time 
5. Experience in Release management like creating, merging, maintaining branches, versioning and releasing apps. Should have experience in publishing apps to play store. 
6. Ready to help team members in their technical challenges 
7. Collaborate with cross-functional teams to define, document, design, and ship new features

Personality we expect: 

1. You love an Agile work culture and deliver as per plan  
2. You're a lively person who's passionate on what you do  
3. You're a nonstop learner and enjoy sharing the learning to your juniors 
4. You're socially connected with the team and helping others team voluntarily. 
5. You're tech- expertise and effective in tools operation automate the regular process. 
6. You're someone who loves problem-working by seeing the occasion in every challenge and you enjoy learning from failures  
7. Honestly share your experience, feedback, challenges, learning and emotions for the day in your daily diary. 
8. Think of user needs instead of system needs 

• Expertise in building web applications and APIs.
• Strong knowledge in PHP core and web framework Laravel
• Basic understanding of front-end technologies such as HTML, CSS, Javascript, Bootstrap, AJAX.
• Familiar with MYSQL query language
• Knowledge of frontend backend integration
• Knowledge in Linux based OS like Ubuntu is an added advantage
• writing well designed, testable, efficient code
• Excellent Communication Skills
• Willingness to own a responsibility
• Ability to work in a team as well as an individual
• Ability to work under pressure and maintain deadlines
• Good to have worked on end to end in projects