L1 Tech Support

SERVICE ENGINEER- Pharma Packaging

BASE – ITI/ Diploma/ B E Electronics or Industrial Automation, Instrumentation, Mechatronics.

Skills & Experience – 3+ years in Field Service preferably from FMCG, Food/Bev or Pharma industry.

Travel Warrior. Always ready to travel on short notice; Pan India and or other countries as per

job requirements. Sometimes on Holidays or weekends.

Description:

The role of the Service Engineer is to provide professional after sales service and support for customers by performing field service installation, startup, repairs and maintenance of high-speed Packaging Machines. The Service Engineer will work within the

guidelines, established by the Director of Service & Manufacturing and will follow the established procedures when representing

Essential Functions:

Build customer relationship in a professional manner through solution-oriented communications and service, providing both on-site and telephone support.

 Responsible for installation expertise, calibrating, configuring, testing, maintaining,

evaluating and troubleshooting, pre-commissioning, commissioning and repair as necessary to associated equipment.

 Must be self-motivated with ability to work & think well independently.

 Perform scheduled and un-scheduled maintenance of equipment and associated equipment.

 Provide installation expertise at customer sites as well as conducting pre-installation assistance.

 Read and review blueprints, plans, specifications and other documentation to prepare for startup, service or troubleshooting any breakdowns.

 Responsible for on-site training of customer personnel and inbound technicians on proper operation and maintenance of their equipment’s as per ACE Technologies Standards.

 Work with engineering, project management, spare parts and management groups to resolve escalated problems.

 Provide written service & expense reports to Service Manager on all activities carried

out on site and complete all required documentation in a timely manner.

 Properly document, label, and return all defective parts resulting from repair.

 Make technical recommendations to Technician’s, Operators and Artisans.

 Work closely with the Service Team & Service coordinator to ensure site work is carried

out in the required order, for completion by the required timeline.

 Comply with all safety policies, practices and procedures at all times. Develop and

maintain safe habits and practices with regard to safety requirements on site and in the

manufacturing facility and report any breaches or concerns on health and safety matters

to the Service Manager or HR Dept.

 Ensure all materials, tools and equipment provided to you, are kept safe, and secure.

Ensure all are calibrated in good working order to ACE Technologies requirements.

 Assist in manufacturing or engineering with customer projects, as well as unit

refurbishment at the customer site or the ACE Technologies manufacturing facility.

 Assist the spare parts department with recommended spare parts and wear parts to existing and new customers.

 Provide technical support to other Field Service Engineer / Technician on the field or in- house

 Overtime may be necessary as work load dictates. This may include weekdays or weekends.

 Must be able to use a computer for creation of reports and data entry required.

 Must be able to use a smartphone and any related applications required for the job or

timekeeping.

 Must maintain clean and professional appearance while working with customers, vendors and colleagues.

 Accept other responsibilities as requested or required by the Service Manager or the Company as needed.

 Must participate in training opportunities as determined by the Company.

Required qualifications and skills:

 A Bachelor& degree / Diploma.

 3+ Years in Service Engineering experience of Packaging Equipment in Pharma Industry.

 Preference: Blister Packaging, Cartoning, Filling Line and Conveyors.

 Able to complete projects in a timely manner

 Excellent computer literacy is must and knowledge of visualization would be preferred.

 The ability to work with multiple discipline projects.

 Excellent organizational, time management, leadership, and decision-making skills.

 Strong written and verbal communication skills.

Job Summary

We are looking for a creative and detail-oriented Graphic Designer to join our team. The ideal candidate should have a strong visual sense, a good understanding of design

principles, and the ability to translate briefs into compelling visual concepts across digital and print platforms.

Key Responsibilities

* Create visual designs for digital and offline assets, including social media posts, banners, presentations, brochures, posters, and branding materials

* Develop creative concepts based on briefs, brand guidelines, and project requirements

* Collaborate with creative leads, content writers, and marketing teams to deliver high-quality outputs

* Ensure consistency of brand identity across all design deliverables

* Make revisions based on internal or client feedback within defined timelines

* Manage projects simultaneously while meeting deadlines

* Prepare final artwork files for production or digital publishing

Required Skills & Qualifications

* Bachelor’s degree or diploma in Graphic Design, Visual Communication, or related field

* Minimum 1 year of relevant work experience

* Strong proficiency in Adobe Creative Suite

* Good understanding of typography, layout, color theory, and composition

* Ability to conceptualize and execute creative ideas independently

* Strong attention to detail and visual aesthetics

* Good communication and teamwork skills

Preferred Skills (Good to Have)

* Experience in social media creatives and digital marketing design

* Basic knowledge of motion graphics

* Experience working in an agency or fast-paced environment

What We Offer

* Opportunity to work on diverse brands and creative projects

* Collaborative and creative work environment

* Learning and growth opportunities

About Us:

Tradelab Technologies Pvt Ltd is not for those seeking comfort—we are for those hungry to make a mark in the trading and fintech industry. If you are looking for just another backend role, this isn’t it. We want risk-takers, relentless learners, and those who find joy in pushing their limits

every day. If you thrive in high-stakes environments and have a deep passion for performance driven backend systems, we want you.

What We Expect:

• We’re looking for a Backend Developer (Python) with a strong foundation in backend technologies and

a deep interest in scalable, low-latency systems.

• You should have 3–4 years of experience in Python-based development and be eager to solve complex

performance and scalability challenges in trading and fintech applications.

• You measure success by your own growth, not external validation.

• You thrive on challenges, not on perks or financial rewards.

• Taking calculated risks excites you—you’re here to build, break, and learn.

• You don’t clock in for a paycheck; you clock in to outperform yourself in a high-frequency trading

environment.

• You understand the stakes—milliseconds can make or break trades, and precision is everything.

What You Will Do:

• Develop and maintain scalable backend systems using Python.

• Design and implement REST APIs and socket-based communication.

• Optimize code for speed, performance, and reliability.

• Collaborate with frontend teams to integrate server-side logic.

• Work with RabbitMQ, Kafka, Redis, and Elasticsearch for robust backend design.

• Build fault-tolerant, multi-producer/consumer systems.

Must-Have Skills:

• 3–4 years of experience in Python and backend development.

• Strong understanding of REST APIs, sockets, and network protocols (TCP/UDP/HTTP).

• Experience with RabbitMQ/Kafka, SQL & NoSQL databases, Redis, and Elasticsearch.

• Bachelor’s degree in Computer Science or related field.

Nice-to-Have Skills:

• Past experience in fintech, trading systems, or algorithmic trading.

• Experience with GoLang, C/C++, Erlang, or Elixir.

• Exposure to trading, fintech, or low-latency systems.

• Familiarity with microservices and CI/CD pipelines.

Organising appointments and meetings with Doctors/Distibutors - hospital & healthcare staff

identifying and establishing new business

negotiating contracts,New Distibutors,demonstrating or presenting products to healthcare staff including doctors, nurses and pharmacists.

undertaking relevant follow up meeting with Doctors/Clinicians/Technicians/Nurses/Distributors.  

managing budgets,reviewing sales performance

writing reports and other documents.                  

Hard working & Target oriented, willing to travel extensively

Profile summary:

‘Product Manager -1’ is to be an innovative and self-motivated product management professional who is to be responsible for enabling a seamless end-to-end experience, for our products, solutions, and services, across the various stages of a customer journey; and will influence future product feature-sets, with a continual strive for meeting marketplace requisites and to eliminate customer pain points. This role will work collaboratively with product management, UI/UX, operations, engineering, architecture, customer success, and other teams across the organization to identify, prioritize, design and deliver superior user experiences. The person in this role will be influencing the products roadmap, while leveraging customer insights, market dynamics, and technology trends, to drive a positively differentiated customer service/user experience, and to turn that knowledge into innovative and easy to-use products/features/ solutions.

‘Product Manager -1’ is to combine business knowledge, technical expertise, and creativity, to actualize use cases for maximizing the potential of our products, solutions, and services,  with ownership for discovering new products/improvements, revenue opportunities, and customer requirements, and for managing overall UX product experience. The individual in the role will be mapping the capabilities of technology solutions for marketplace positioning and for delivery of a customer oriented messaging, in terms of technologies, capabilities, and functionalities; articulate value propositions, and superior differentiators; and will support building marketing collaterals, conducts knowledge transfer and training for the customer facing workforce for functional expertise.  

Role & Responsibilities:

This position requires a combination of strong technical acumen and product management skills, with knowledge about the competitive landscape, and deep understanding of buyer personas; working collaboratively across the organisation to ensure revenue and client satisfaction goals are met. The role responsibilities include, but not limited to:

• Develop deep understanding for our suite of products/solutions/services; and support evolution of the company's vision, strategy and product roadmap, securing leadership buy-in and support;
• Perform research and analyses that enables informed decision making on issues such as cost, utility, and timelines for products; and support creating user flows, wireframes, and prototypes
• Analyse, and map, the products/solutions/services, to customer requirements, and for newer use cases, and support discernments to highlight value propositions and differentiations for successes in marketplace
• Support customer acquisition efforts for strategizing and preparing responses to request for proposals, with right-fit solutioning, accentuating strengths and uniqueness, and drive regular awareness campaigns, as needed from time-to-time
• Drive product functional, and use case, documentation efforts; maintain indexed knowledge repositories for easy access for future references and ease of retrieval
• Identify opportunities and support signed off product ideas into actionable concepts, timelines, and projects that align to the overall product strategy
• Collaborate closely with customer facing teams understand client needs and ensure optimal go to market and acceptance of new and enhanced user functionality; and support customer acquisition and retention strategies
• Support to identify target client segments and markets, evaluate market trends and competition strategies to inform recommendations on product pricing and positioning;
• Perform tracking and monitoring the commercial success of products relative to business case/plan expectations and take remedial action if not meeting expectations
• Drive positively impactful user experience for our various products/solutions/services; understand the user's needs (both spoken & tacit) and identify current gaps, while ensuring that users and data are at the heart of decision making
• If needed, interface with external partners/aggregators/integrators/government bodies/financial institutions in order to get clarity on the path forward & collaborate with engineering, project management, to accelerate deliveries Input to and align with the UX strategy, including industry trends, best practices and standards, feasibility, innovation and ideation
• Participate in any other Product Management and UX team initiatives as required

General Requirements:

• B-Tech in computer science, or equivalent. Post-graduation in management, marketing, or product management, preferable. Additional certification in product management, business analytics, desirable
• Typically, 7 to 10 years’ experience in a dynamic product management and/or software requirements gathering role, in banking/FinTech areas,
• Demonstrable track record of successfully taking products to market, ideally a consumer facing product of significant scale, with successful delivering finely-tuned product marketing strategies
• Exceptional writing and editing skills combined with strong presentation and public speaking
• Strong interpersonal skills and a knack for productive collaboration across varying departments
• Experience with UI/UX design software and wireframe tools, and ability to Illustrate design ideas using storyboards, process flows and functional diagrams
• Detail-oriented and data-driven and well organized; and possess an encouraging, can-do attitude
• Proven problem solver, with ability to analyse market requirements and bridge communication between technology/engineering and marketing/sales teams
• Self-motivated, self-sufficient, effective, versatile and action-oriented
• Proven creative thinker with ability to work strategically and collaboratively across departments

About Mobileware:

An innovation centric product company, Mobileware thrives on the potential of a fast-paced financial landscape in India. Over the years, we @ Mobileware have made a “Digital” difference to all types of banks viz. PSUs, Cooperative and Urban & Rural banks. To know more about us, you can view our website at http://www.mobilewaretech.com">www.mobilewaretech.com.

We are looking for a Senior Back-end Node.js Developer who is passionate about design, architecture, and programming. Responsibilities include implementing business logic and developing APIs and services. Your primary focus will be development of all server-side logic, definition, and maintenance of databases, and ensuring high performance and responsiveness to requests from the front-end. If you are also passionate about Node.js and software design/architecture, we’d like to meet you.

• 2+ years working in back-end web development with Node.js
• 4+ years working with Javascript
• Experience with server-side templating languages
• Experience with Express.js
• Experience consuming and building robust RESTful APIs
• Experience with Relational Databases like MongoDB, MySQL
• Solid understanding and extensive experience with version control tools like Git
• Exceptional problem solving and ability to work independently
• Exceptional learning skills
• Fluency in both oral and written English
• Understanding of Agile methodologies

The 2018 Forbes Indonesia Choice Award winner and Galen Growth’s 2018 Most

Innovative HealthTech Startup in Asia. Ours is a secure health-tech platform with a mission to

simplifying access to healthcare by connecting millions of patients with licensed doctors, insurance, labs, and pharmacies in one mobile application.

Key Job Responsibilities:

• He/She is a responsive team player who can proactively contribute for building technical

strategies for applications and systems by promoting an understanding of the technology and

business roadmap.

• He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.
• Work very closely with various business stakeholders to drive the execution of multiple

business plans and technologies.

• Work closely with Product, Design, and Marketing to conceive features, plan projects, and

build roadmaps

• Prior experience with scalable Architecture managing team of minimum 5 engineers and

coaching, mentoring while maintaining a role with code development.

• Proven history of contributing to product strategy and shipping products with multi-functional

teams.

• Highly involved in recruitment while building team also leading app development for both

platforms

• Promote and support company policies, procedures, mission, values, and standards of ethics

and integrity.

Minimum Qualification:

• Total of 10+ years experience
• Experince in performance appraisal and people management.
• Hands-on working on Java ( {Language understanding - Java 8, Lambdas, Collections,

popular frameworks & libraries}, JVM, GC tuning, performance tuning)

• Worked on REST frameworks/libraries like Spring MVC, Spring Boot, Dropwizard, REST

Express etc

• Worked on Relational data stores viz. MySQL, Oracle, or Postgres
• Worked on Non-relational data stores viz. Cassandra, HBase, Couchbase, MongoDB, etc
• Worked on caching infra viz. Redis, Memcached, Aerospike, Riak, etc
• Worked on Queueing infra viz. Kafka, RabbitMQ, ActiveMQ etc

  Questions

  1. How many years of Techno-managerial experience do you have? 
  2. How many performance review cycles did you do?
  3. What is the size of the team that you've managed?