- Building a whole IT network or setting up a PC and access permissions for a new hire, providing technical support the organization’s day-to-day operations. This process involves both hardware and software setup.
- Conducting basic induction IT training of new employee in organization. Also often interaction and timely provide training to end users who may not be familiar with the finer points of IT.
- Responsible for liaising with affected stakeholders, identifying the problem, devising a solution, and implementing that fix.
- Handling updates, upgrades, and other maintenance tasks in both hardware and software areas.
- Providing support by telephonic or skype to the out locations staff and ensuring to fix up the problem within a timeline e.g. VPN issues
- Vendor Management – checking and processing the bills without any error. Also ensuring to be made payment on time for smooth operation in daily work
- Working with IDAM ticketing tool and log/assigning calls and resolving as per priority
- Taking care of AMC/Warranty of all company infrastructure.
- Maintaining Asset Register and keeping record of IT equipment.
- Route problems to internal 2nd and 3rd level IT support staff.
- Troubleshooting & configuring on Microsoft outlook & Web mail.
- Escalating complex problem to supervisor and appropriate support specialists
- Installation, configuration and troubleshooting Local and Network Printers
- Taking care of all other responsibilities assigned from time to time.
- Desktop and Laptops support for troubleshooting of win XP, Win 7, win 8, win 10, ubuntu.
- Installation of servers 2008, 2012.
- Working with Arc server Backup solution Restoring and Backup wizard.
- Keeping track of all the IT Infra assets with tagging and submitting report to finance team for audit of infrastructure assets.
- Antivirus updating, configuring, schedule scanning.
- Onsite support
- Working with nutanix hypervisor like create new server, configuration new server (memory, storage , cpu , network) take snapshot, snapshot restore, etc
Shubham Vishwakarma
Full Stack Developer - Averlon
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SASSKey Responsibilities:
● Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the
platform features and functionality to ensure they can quickly gain value from the product.
● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance
via email, chat, or phone to resolve basic questions and technical challenges.
● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help
customers navigate the platform independently.
● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common
requests, and trends, sharing insights with the Customer Success team for ongoing improvement.
● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team
to proactively address potential issues, helping improve retention rates.
● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS
scores, and churn/renewal statistics.
● Process Improvement: Work with the team to streamline customer success processes, suggesting new
ideas to improve customer experience and satisfaction.
Learning & Development Opportunities
● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle
management.
● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce,
Zendesk, Intercom, or similar platforms.
● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.
● Cross-functional Collaboration: Work closely with sales, product teams.
Dear Candidate,
We have an urgent opening for SAP FICO Consultant.
Experience: 7+ yrs
Location: Hyderabad, Bangalore , Pune
Thanks & Regards,
Minakshi Soni
Executive-Talent Acquisition
Rigel Networks Pvt. Ltd
Familiar with Issuing/Acquiring schemes are highly desirable.
Proven track record in delivering results in highly complex projects.
Experience and comfortable in establishing relationships with different stakeholders.
Strong prioritization and execution skills.
Good Aptitude and Strong problem-solving skills.
Self motivated and a good team player.
Excellent Written and Verbal communication skills.
NodeJS (Node.js)
MongoDB
Express
JavascriptResponsibilities:
Design and develop server-side web applications using Node.js
Write high-quality, testable, and scalable code
Collaborate with cross-functional teams to identify and prioritize features
Implement and maintain software design patterns and architecture
Troubleshoot and debug applications
Optimize application performance and scalability
Participate in code reviews and provide constructive feedback to improve code quality
Stay up-to-date with the latest developments in web technologies and frameworks
Requirements:
2-4 years of experience in developing server-side web applications using Node.js
Strong proficiency in JavaScript, with a good understanding of its ecosystem
Experience with popular Node.js frameworks such as Express or Hapi
Familiarity with database technologies such as MongoDB, MySQL, or PostgreSQL
Knowledge of web security best practices and techniques
Experience with Git and other version control systems
Ability to work in a fast-paced, agile environment
Good communication and teamwork skills
If you meet these qualifications and are passionate about developing high-quality, scalable web applications, we encourage you to apply for this position.
JOB DESCRIPTION
Nature of Work:
This being an advanced level position in the S/W development team the individual is expected to:
∙ Participate as a team member in all phases of the S/W lifecycle, including the analysis and design of S/W systems.
∙ Participate in a detailed level of coding, code walk – through and unit testing of S/W modules.
∙ Participate in integrated testing of product/ package.
∙ Participate in difficult and typical coding assignments with responsibility of a small module consisting of 3 – 5 members.
∙ Participate in exploration/ feasibility study of products.
∙ Have a thorough understanding of the assigned product/ project.
∙ Participate in generating technical documentation of products/ packages.
∙ Providing technical training to the juniors.
∙ Manage allocated resources, keep compliance with discipline and decorum of the organization.
∙ Keep compliance with Systems and Procedures.∙ Thorough knowledge of current technological trends in Web based Software
∙ Strong Working knowledge of JSF/JSP, Servlets, Spring, Web application development and Core Java
• Working knowledge of working with databases using EJB.
• Knowledge of Bug Tracking tool such as Jira, Bugzilla and source code version control systems (SVN, GIT)
• Knowledge of working in Scrum methodology.
• Good to have knowledge of SonarQube and Web Security Aspects.
• Knowledge of Responsive Front End Development using HTML5, JavaScript, CSS3, JQuery, Ajax and JSON.
• Should be able to write test cases for the feature.
∙ Ability to gather and analyze data & draw logical conclusions
∙ Understanding of company’s vision & goals, business operations∙ Clear and concise oral and written communication skills
∙ Ability to establish and maintain effective work relationships at
all levels
∙ Great passion for S/W development.
∙ Ability to mentor and guide the juniors.Javascript
HTML/CSS
React.js
Angular (2+)
Redux/Flux
Swift
Objective C
iOS App DevelopmentJob description
Roles and Responsibilities
- Design and build advanced applications for the IOS platform
- Maintain quality and ensure responsiveness of applications.
- Collaborate with the rest of the engineering team to design and launch new features.
- Collaborate with cross-functional teams to define, design & deploy.
- Work with outside data sources and APIs
- Unit-test code for robustness.
- Work on bug fixing and improving application performance
- Maintain code integrity and organization.
Desired Candidate Profile
- 2+ Years should be required in iOS development.
- Should be well aware about iPhone/iPad application development
- Should be well versed with Core data concepts
- Should be well versed with Swift-UI
- Should be well versed with Network load optimisations & other core networking concepts
- Must be very good with designing pixel perfect UI
- Good to have Core Audio, Graphics & video frameworks.
- Good knowledge of app deployment process & good to have knowledge on build automation.
- Should have decent communication skills to be able to interact with Clients.
Your Responsibilities
Maintain and enhance a product roadmap in line with the organisational objectives
Hypothesise, test, build, enhance - all journeys across different touch points on the platform across web and app
Create frictionless experiences to a one of its kind offering at scale
Manage data reporting and visibility across business and operations
Work closely with Design and Tech, and manage sprints within this pod, to bring about the outcomes in a timely and effective manner
Deliver MRDs and PRDs with prioritized features and corresponding justification
Work with external third parties to assess partnerships and licensing opportunities
Required Skills and Experience
3+ years experience managing consumer facing products
Wireframing and Prototyping
Process management
Good understanding of metrics and analytics platforms
Prior experience with BI tools is a plus
PythonHTML/CSS
Adobe Illustrator
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Full Stack Developer - Averlon