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Desktop Support
iFAST Financial India's logo

Desktop Support

Madhavi Ranpise's profile picture
Posted by Madhavi Ranpise
1 - 4 yrs
₹2L - ₹2.5L / yr
Mumbai
Skills
Technical support
Tech Support
  • Building a whole IT network or setting up a PC and access permissions for a new hire, providing technical support the organization’s day-to-day operations. This process involves both hardware and software setup.
  • Conducting basic induction IT training of new employee in organization. Also often interaction and timely provide training to end users who may not be familiar with the finer points of IT.
  • Responsible for liaising with affected stakeholders, identifying the problem, devising a solution, and implementing that fix.
  • Handling updates, upgrades, and other maintenance tasks in both hardware and software areas.
  • Providing support by telephonic or skype to the out locations staff and ensuring to fix up the problem within a timeline e.g. VPN issues
  • Vendor Management – checking and processing the bills without any error. Also ensuring to be made payment on time for smooth operation in daily work
  • Working with IDAM ticketing tool and log/assigning calls and resolving as per priority
  • Taking care of AMC/Warranty of all company infrastructure.
  • Maintaining Asset Register and keeping record of IT equipment.
  • Route problems to internal 2nd and 3rd level IT support staff.
  • Troubleshooting & configuring on Microsoft outlook & Web mail.
  • Escalating complex problem to supervisor and appropriate support specialists
  • Installation, configuration and troubleshooting Local and Network Printers
  • Taking care of all other responsibilities assigned from time to time.
  • Desktop and Laptops support for troubleshooting of win XP, Win 7, win 8, win 10, ubuntu.
  • Installation of servers 2008, 2012.
  • Working with  Arc server Backup solution Restoring and Backup wizard.
  • Keeping track of all the IT Infra assets with tagging and submitting report to finance team for audit of infrastructure assets.
  • Antivirus updating, configuring, schedule scanning.
  • Onsite support
  • Working with nutanix hypervisor like create new server, configuration new server (memory, storage , cpu , network)    take snapshot, snapshot restore, etc
Read more
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About iFAST Financial India

Founded :
2008
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

iFAST Financial enables distributors and advisers to deliver advice and execution on multi-asset, global investments.
Read more

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Madhavi Ranpise

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    • Transportation: Cars, truck fleets, trains

 

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FogHorn is a leading developer of “edge intelligence” software for industrial and commercial IoT application solutions. FogHorn’s Lightning software platform brings the power of advanced analytics and machine learning to the on-premise edge environment enabling a new class of applications for advanced monitoring and diagnostics, machine performance optimization, proactive maintenance and operational intelligence use cases. FogHorn’s technology is ideally suited for OEMs, systems integrators and end customers in manufacturing, power and water, oil and gas, renewable energy, mining, transportation, healthcare, retail, as well as Smart Grid, Smart City, Smart Building and connected vehicle applications.

Press:  https://www.foghorn.io/press-room/">https://www.foghorn.io/press-room/

Awards: https://www.foghorn.io/awards-and-recognition/">https://www.foghorn.io/awards-and-recognition/

  • 2019 Edge Computing Company of the Year – Compass Intelligence
  • 2019 Internet of Things 50: 10 Coolest Industrial IoT Companies – CRN
  • 2018 IoT Planforms Leadership Award & Edge Computing Excellence – IoT Evolution World Magazine
  • 2018 10 Hot IoT Startups to Watch – Network World. (Gartner estimated 20 billion connected things in use worldwide by 2020)
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  • 2018 Ten Edge Computing Vendors to Watch – ZDNet & 451 Research
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  • 2018 The AI 100 – CB Insights
  • 2017 Cool Vendor in IoT Edge Computing – Gartner
  • 2017 20 Most Promising AI Service Providers – CIO Review

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  • Questions and challenging the status quo with data is safe
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  • Present papers or projects in our “Thought Leadership” meeting series, to support continuous learning

 

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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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