HTML/CSS- Provide enterprise grade support to our clients over email and phone
- Address core technical queries related to the product
- Troubleshoot bugs faced by our clients. This typically involves working with REST APIs, APIs, HTML/CSS and Javascript
- Perform cause analysis of customer issues via in-depth research and analysis using information from product logs and other databases
- Collaborate with Engineering and Data Analytics to help solve customer issues and provide reports
- Create and maintain internal documentation repositories
- Triage incoming requests and enhance workflows to deal with incoming ticket volume
- Ensure speedy resolution of issues while maintaining high customer satisfaction
- Be a part of an elite Technical Support team
- Build partnerships and work with some of the biggest enterprise accounts across different domains like e-commerce, travel, insurance, banks, telecom etc
- Core markets include US, Europe and SE Asia.
- 1-2 years of experience providing enterprise support to Indian and Global clients (B2B SaaS)
- Hands on experience with HTML/CSS,Javascript, REST APIs and APIs
- Knowledge of Zendesk and JIRA is a plus
- Excellent written and verbal communication skills
- Ability to explain complex concepts through clear and accurate writing
- People skills and having the gift of the gab to handle tricky situations
- Ability to complete large volumes of work quickly and independently with a high level of drive, initiative and self-motivation
- Flexibility of working in rotational shifts
Life at WebEngage:
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative and productive environment.
- Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
- Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)
- Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers & reimbursement for your WFH setup!)
- Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Shubham Vishwakarma
Full Stack Developer - Averlon
About webengage
About
Improve user engagement and retention with WebEngage marketing cloud. Orchestrate and implement cross-channel workflow with journey designer.Take free demo.
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About Asha Health
Asha Health helps medical practices launch their own AI clinics. We're backed by Y Combinator, General Catalyst, 186 Ventures, Reach Capital and many more. We recently raised an oversubscribed seed round from some of the best investors in Silicon Valley. Our team includes AI product leaders from companies like Google, physician executives from major health systems, and more.
About the Role
We're looking for a Senior Software Engineer to join our engineering team (currently 7 teammates). We're looking for someone who is an all-rounder, but has particularly exceptional backend engineering skills.
Our ideal candidate has built AI agents at the orchestration layer level and leveraged clever engineering techniques to improve latency & reliability for complex workflows.
We pay well above market for the country's best talent.
Responsibilities
In this role, you will have the opportunity to build state-of-the-art AI agents, and learn what it takes to build an industry-leading multimodal, multi-agent suite.
You'll wear many hats. Your responsibilities will fall into 3 categories:
AI Engineering
- Develop AI agents with a high bar for reliability and performance.
- Build SOTA LLM-powered tools for providers, practices, and patients.
- Architect our data annotation, fine tuning, and RLHF workflows.
- Live on the bleeding-edge ensuring that every week, we have the most cutting edge agents as the industry evolves.
Full-Stack Engineering (80% backend, 20% frontend)
- Lead the team in designing scalable architecture to support performant web applications.
- Develop features end-to-end for our web applications (Typescript, nodeJS, python etc).
Requirements
You do not need AI experience to apply to this role. While we prefer candidates that have some AI experience, we have hired engineers before that do not have any, but have demonstrated that they are very fast learners.
We prefer candidates who have worked as a founding engineer at an early stage startup (Seed or Preseed) or a Senior Software Engineer at a Series A or B startup.
Perks of Working at Asha Health
#1 Build cool stuff: work on the latest, cutting-edge tech (build frontier AI agents with technologies that evolve every 2 weeks).
#2 Surround yourself with top talent: our team includes senior AI product leaders from companies like Google, experienced physician executives, and top 1% engineering talent (the best of the best).
#3 Rocketship trajectory: we get more customer interest than we have time to onboard, it's a good problem to have :)
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
MongoDBRoles & Responsibilities:
•
Looking for a dynamic and self-driven professional for our role of Full Stack Developer.
•
The candidate should have a great attitude coupled with excellent tech skills.
•
Who could deliver the projects as per the expectations. You’ll be part of a dynamic development team and would be responsible for the full software development life cycle, from conception to deployment.
•
As a Full Stack Developer you should have hands-on experience in NodeJs, MongoDB, Expressjs & Reactjs/Nextjs/Angular.
•
Your responsibilities will also include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application.
•
You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation.
•
You are expected to take an active role on both sides and define how the application looks and how it works.
Technical responsibilities:
•
Execute on Software Engineering best practices for developing, unit testing, and deploying code.
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Analyse & create requirements basis the discussions and understanding from various stakeholders.
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Create clear technical specifications.
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Analyze and create efficient deployment architecture.
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Deploying code to production, tracking and debugging technical issues in production environment.
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Define code architecture decisions to support a high-performance and scalable product with a minimal footprint.
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Design and create advanced, elegant and efficient systems.
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Writing and conducting unit test cases, system integration test cases and load test for the application features/APIs developed.
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Work with your team to design and build software applications to function across multiple platforms.
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Maintain and improve the website by developing new user-facing and mobile-based features.
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Build reusable code and libraries for future use.
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Validate the technical feasibility of UI/UX designs.
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Optimize application for maximum speed and scalability.
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Assure that all user input is validated before submitting to the back-end.
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Conduct thorough testing of user interfaces in multiple platforms to ensure all designs render correctly and systems function properly.
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Get feedback from, and build solutions for users and customers.
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Write functional requirement documents and guides.
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Ensure high-quality graphic standards and brand consistency.
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Collaborate with other team members and stakeholders.
Desired Candidate Profile:
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Bachelor’s degree or equivalent in Computer Science or Information Technology.
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5-7 years software development experience.
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In-depth understanding of the entire web development process (design, development, and deployment).
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Good understanding of SEO principles.
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A thorough understanding of computer architecture, operating systems and data structures.
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Strong understanding of front-end coding and development technologies.
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Extensive experience in NodeJS, Typescript, Express and React/ Nextjs/ Angular.
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Proficient understanding of client-side scripting and JavaScript.
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Work in JavaScript, Node.js, or frameworks such as React, Vue, or Angular
Job Title: Talent Acquisition Executive.
Reporting: Talent Acquisition Manager
Location: Bangalore (Work from home till further confirmation)
Company URL: http://www.sportzvillage.com">www.sportzvillage.com
About – Talent Acquisition Executive, Sportz Village
We are looking out for a bright and qualified Talent Acquisition specialist to join our team. He/she will be primarily accountable for Inviting job applications, Sourcing, Screening, Shortlisting, Interviewing, and Onboarding the right mix of skilled human resources as per the organizational needs, especially the sports enthusiasts.!! 😊
As acquiring talented people is getting harder, your position will play a crucial role for our company to stay competitive in the market!!
Key Accountabilities
- Screen candidates resumes and job applications
- Source and recruit candidates by using databases, job Portals, social media, employee referrals etc.
- Performing in-person and phone interviews with candidates
- Assess applicants’ relevant knowledge, skills, soft skills, experience, and aptitudes.
- Making recommendations to company hiring managers.
- Coordinating interviews with the hiring managers.
- Following up on the interview process status.
- Rolling our offers and getting the candidate join on time.
- Maintaining relationships with team to ensure staffing goals are achieved.
- Communicating employer information and benefits during screening process.
- Staying current on the company’s organization structure, personnel policy, and federal and
- Serving as a liaison with federations, colleges, and industry associations.
- Completing timely reports on employment activity.
Requirements
- Good to have Bachelors’/Master’s degree in human resource.
- Must have - good knowledge in recruitment
- Good communication skills
- High level of relationship orientation
- Proficiency in MS Office
![[x]cube LABS](/_next/image?url=https%3A%2F%2Fcdnv2.cutshort.io%2Fcompany-static%2F639877aa0ad87e002533a1c5%2Fuser_uploaded_data%2Flogos%2Fx_whiteB_eeCk0gqs.png&w=256&q=75)
- Creating and managing ETL/ELT pipelines based on requirements
- Build PowerBI dashboards and manage datasets needed.
- Work with stakeholders to identify data structures needed for future and perform any transformations including aggregations.
- Build data cubes for real-time visualisation needs and CXO dashboards.
Required Tech Skills
- Microsoft PowerBI & DAX
- Python, Pandas, PyArrow, Jupyter Noteboks, ApacheSpark
- Azure Synapse, Azure DataBricks, Azure HDInsight, Azure Data Factory
- Set up meetings with potential clients for Senior management
- Draft and Share Business Proposals and Quotations
- Acts as a point of contact between the Client and the company
- Training Coordination, Follow-ups & Commercial Alignment
Experience: 1 - 4 Years
Location: 5th Floor, Gopalan Mall, Bannerghatta Road, JP Nagar, Bangalore
Working Days: 5
Timing: 9:30am – 6:30pm
Salary: Negotiable
1. Diploma/Bachelors/MBA/
2. Impressive Spoken & Written Communication skills
3. Flexible, Creative, Talkative & Traveller
4. Believes in Service as a PASSION.
KRA’s:
Self start & Stop Recruitment cycles
Chase, Bother & Convince suitable Talent using tools like Portals, Digital platform, Search, Headhunt & References.
We both are lucky if you know Overseas Recruitment procedure for Middle East/ Europe
Know the Art of search/ filter/ shortlist CVs & Interview Scheduling. And Follow-ups/ Negotiations & Professional Relations.
Analyze/ Assess Candidates Psychology for factors like Integrity, Commitment, Honesty etc.
MS Office Skills for Data Management & Reporting. Must know the difference between Targets & Time pass.
Decision Maker with Fluency in English
Good Convincing & Negotiation Skills
Ready to accept any type of Marketing challenges.
JavaWhat will you be doing?
A Project Manager is responsible for providing project management support from offshore to our clients in US healthcare IT services and related technologies. A Project Manager works in tandem with Project Managers in different Client time zones performing project governance across multiple engagements. The role provides support in critical areas of overall project management including management of cost, resourcing, and help identify, pursue, and close project risks. The role also requires to be able to maintain relationships with project teams, demonstrate value through service delivery, and improve service levels for our customers, all within the constraints of schedule, budget, and resources.
Responsibilities
The Project Manager has the responsibility of providing support for overall delivery and execution of the project. The role requires support across multiple projects within the organization with the following responsibilities:
- Financial Management - Planned hours, Actuals, ETC, EAC, overall cost, revenue, budget, and management of financial variance, & create SOW’s
- Risk Management - Managing and ensuring that all potentials risks/issues are properly communicated to all stakeholders with correct owners for the same identified and/or putting in a resolution plan in the form of risk register.
- Schedule Management - Ensure all project milestones, deliverables, Go-lives, deployment dates etc. are met and in case of any variance, keeping all the stakeholders informed with relevant reasons.
- Status Update - Status reports to clients using project management tools like Jira, SF, Microsoft office suite with all the details based on status from resources. Reports to KPi management showing the health of each projects.
- Process: Setup the stand operating processes that ensure the project teams are process oriented, and provide documentation to the clients.
- Others - Resourcing, maintaining overall project status, resolving project management related issues that may arise, performance approval, aligning projects to company objectives.
Preferred Qualifications
- Bachelor’s in computer science
- Excellent writing and speaking skills.
- Quick learner and interest to learn new skills.
- US healthcare IT experience
- PMP/Scrum master Certification.
Skill Set
Technology
- Java or any other object-oriented programming language.
- Restful webservices.
- SQL/NOSQL databases.
- Jira
- Salesforce
- Confluence/SharePoint
- Slack or any other project communication tools.
- Timesheets (like Clarizen)
- Agile/Kanban development
Good to have:
- JavaScript
- HTML5
- CSS
- HL7/FHIR certifications
- AWS/Azure/GCP
Benefits
- Health Insurance
- Employee reward programs
- Employee Skill development programs
Django
PythonJava
Android Development
XML
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Full Stack Developer - Averlon