- Provide enterprise grade support to our clients over email and phone
- Address core technical queries related to the product
- Troubleshoot bugs faced by our clients. This typically involves working with REST APIs, APIs, HTML/CSS and Javascript
- Perform cause analysis of customer issues via in-depth research and analysis using information from product logs and other databases
- Collaborate with Engineering and Data Analytics to help solve customer issues and provide reports
- Create and maintain internal documentation repositories
- Triage incoming requests and enhance workflows to deal with incoming ticket volume
- Ensure speedy resolution of issues while maintaining high customer satisfaction
- Be a part of an elite Technical Support team
- Build partnerships and work with some of the biggest enterprise accounts across different domains like e-commerce, travel, insurance, banks, telecom etc
- Core markets include US, Europe and SE Asia.
- 1-2 years of experience providing enterprise support to Indian and Global clients (B2B SaaS)
- Hands on experience with HTML/CSS,Javascript, REST APIs and APIs
- Knowledge of Zendesk and JIRA is a plus
- Excellent written and verbal communication skills
- Ability to explain complex concepts through clear and accurate writing
- People skills and having the gift of the gab to handle tricky situations
- Ability to complete large volumes of work quickly and independently with a high level of drive, initiative and self-motivation
- Flexibility of working in rotational shifts
Life at WebEngage:
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative and productive environment.
- Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
- Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)
- Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers & reimbursement for your WFH setup!)
- Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

About webengage
About
Improve user engagement and retention with WebEngage marketing cloud. Orchestrate and implement cross-channel workflow with journey designer.Take free demo.
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Key Responsibilities
- Collaborate with the Tech Lead to design and implement scalable, maintainable backend systems.
- Build robust APIs and backend logic using NestJS, Node.js, or similar frameworks.
- Translate product and feature requirements into efficient, production-ready code.
- Contribute to database schema design, query optimization, and performance tuning (primarily with PostgreSQL).
- Participate in code reviews, testing, and debugging to maintain high code quality.
- Take full ownership of backend modules, ensuring seamless integration with frontend and third-party services.
Requirements
- 1–3 years of experience building and maintaining backend APIs.
- Proficient in Node.js and familiar with NestJS or Express frameworks.
- Strong understanding of relational databases—preferably PostgreSQL (MySQL or SQLite also acceptable).
- Solid grasp of REST API design principles and backend architecture best practices.
- Familiarity with version control (Git), containerization (Docker), and basic cloud deployment workflows.
- Self-driven, detail-oriented, and capable of owning features end-to-end.
DUTIES / ACCOUNTABILITIES
Responsibilities include, but may not be restricted to:
- Analyze an organization and understand its processes and systems, to define the current state of the process (as is process map) and documenting relevant information needed to determine automation potential. The examples are as below :
- Process steps, number of applications involved, and process steps per application
- Process volumes, including any seasonal variations.
- FTE needed to execute the process
- Average handling time
- Process interdependencies
- Target SLA , Financial or regulatory points associated with the process.
- Process error rate, error volumes, and exception handling steps
- % of process steps including paper, voice, digital etc.
- Define the future state and/or business solution to automate the defined processes by designing the to-be process maps that includes some of the following information:
- Identifying & documenting clearly
- The steps in the process suited for automation
- The source systems, work queues, the flow of the steps, the decision points, the exception paths, and the business rules
- Outputs and exceptional handling scenarios
- Scenarios and test data
- Reduction in Average handling, and FTE takeout as a result of automation
- Recommendations to alter or reengineer process to improve automation potential
- Processes that are not suitable, or would not lend any return on investment
- Ensures the designs are documented within the defined project timelines, and with quality.
- Performs Quality Control via reviews of the design created by other business analysts.
- Responsible for receiving the sign-off on the design from the customer, and place the design under configuration control.
- Serves as the functional expert for the development and test teams.
- Resolve queries/issues from the development and test teams.
KEY SKILLS
- 6 - 10 years of experience in requirements gathering, requirement management, gap analysis and SDLC.
- Working experience as a process architect/business analyst
- Experienced in writing Use Cases and High Level Functional cum Technical analysis deliverables
- Experience in working with key business representatives, data owners, end users, application designers and data architects to model current & to be processes.
- Eye for detail and good documentation skills are needed
- Fluency in English, both written and verbal essential
- Strong ability to understand the steps of a process that lend itself to automation. Knowledge of key features of the automation product is needed.
- Advanced problem solving and analytical skills.
- Ability to multi task in a fast-paced environment.
Candidate must have experience 5+ years in automation
- At least two projects experience in automating mobile applications on mobile platforms (Android and iOS)
- Proven track record in integrating end to end process of mobile automation deployment solutions with CI/CD pipeline and running on emulators and physical devices
- Experience in creating branches and workflows using Git
- Experience in Appium, testng, cucumber, selenium, page factory, maven
- Experience with tools & applications such as JIRA, Confluence, BitBucket, Git
- Designs, develops, maintains, and troubleshoots automated suites of tests
- Work with developers to get bugs reproduced and tested
- Very good in java OOPs Concepts
- Good analytical and communication skills
- Strong Automation Scripting experience
should have between 300- 500 automated test cases on mobile testing skill work as per this skill (automated test cases should not be less then 300) 5+ years hyderabad location
FINTECH CANDIDATES ONLY
About the job:
Emint is a fintech startup with the mission to ‘Make the best investing product that Indian consumers love to use, with simplicity & intelligence at the core’. We are creating a platformthat
gives a holistic view of market dynamics which helps our users make smart & disciplined
investment decisions. Emint is founded by a stellar team of individuals who come with decades of
experience of investing in Indian & global markets. We are building a team of highly skilled &
disciplined team of professionals and looking at equally motivated individuals to be part of
Emint. Currently are looking at hiring a Devops to join our team at Bangalore.
Job Description :
Must Have:
• Hands on experience on AWS DEVOPS
• Experience in Unix with BASH scripting is must
• Experience working with Kubernetes, Docker.
• Experience in Gitlab, Github or Bitbucket artifactory
• Packaging, deployment
• CI/CD pipeline experience (Jenkins is preferable)
• CI/CD best practices
Good to Have:
• Startup Experience
• Knowledge of source code management guidelines
• Experience with deployment tools like Ansible/puppet/chef is preferable
• IAM knowledge
• Coding knowledge of Python adds value
• Test automation setup experience
Qualifications:
• Bachelor's degree or equivalent experience in Computer Science or related field
• Graduates from IIT / NIT/ BITS / IIIT preferred
• Professionals with fintech ( stock broking / banking ) preferred
• Experience in building & scaling B2C apps preferred
Job Title
Sales Executive
PWIP, Bangalore
Job Summary
We're seeking an enthusiastic salesperson to join our team. Generating leads, conducting sales
calls, maintaining our CRM database, and fulfilling sales targets are all tasks of the sales
executive.
Description of Job Duties
Developing sales strategy and setting sales goals.
Prospect research and lead generation.
Building communication with potential and existing customers through phone, email,
and in person.
Answering questions, inquiries, and complaints from customers.
Creating and sending proposals and quotes.
Using specific software packages to manage the sales process.
Creating and managing a CRM database.
Meeting sales goals on a daily, weekly, and monthly basis.
Attending meetings with the sales staff.
Skills & Requirements
Should be able to join immediately
High school diploma.
1+ years of sales experience.
Excellent sales and customer service abilities.
Strong communicator, both verbally and in writing.
Excellent communication and presenting abilities.
Microsoft Office, CRM, and sales software programs expertise.
Good problem-solving and negotiation abilities.
Salary Range
300000- 360000 Per Annum
Location
Bangalore
Language
Hindi, English, and Karnada is mandatory
Company Info
PWIP creates a strong product line-related network of Traders, Distributors, Wholesalers,
Processors, Millers, Farmers, Exporters,
check product prices, place bulk purchases, and network with their relevant target partners.

We are looking for an exceptional Software Developer for our Data Engineering India team who can-
contribute to building a world-class big data engineering stack that will be used to fuel us
Analytics and Machine Learning products. This person will be contributing to the architecture,
operation, and enhancement of:
Our petabyte-scale data platform with a key focus on finding solutions that can support
Analytics and Machine Learning product roadmap. Everyday terabytes of ingested data
need to be processed and made available for querying and insights extraction for
various use cases.
About the Organisation:
- It provides a dynamic, fun workplace filled with passionate individuals. We are at the cutting edge of advertising technology and there is never a dull moment at work.
- We have a truly global footprint, with our headquarters in Singapore and offices in Australia, United States, Germany, United Kingdom, and India.
- You will gain work experience in a global environment. We speak over 20 different languages, from more than 16 different nationalities and over 42% of our staff are multilingual.
Job Description
Position:
Software Developer, Data Engineering team
Location: Pune(Initially 100% Remote due to Covid 19 for coming 1 year)
- Our bespoke Machine Learning pipelines. This will also provide opportunities to
contribute to the prototyping, building, and deployment of Machine Learning models.
You:
- Have at least 4+ years’ Experience.
- Deep technical understanding of Java or Golang.
- Production experience with Python is a big plus, extremely valuable supporting skill for
us.
- Exposure to modern Big Data tech: Cassandra/Scylla, Kafka, Ceph, the Hadoop Stack,
Spark, Flume, Hive, Druid etc… while at the same time understanding that certain
problems may require completely novel solutions.
- Exposure to one or more modern ML tech stacks: Spark ML-Lib, TensorFlow, Keras,
GCP ML Stack, AWS Sagemaker - is a plus.
- Experience includes working in Agile/Lean model
- Experience with supporting and troubleshooting large systems
- Exposure to configuration management tools such as Ansible or Salt
- Exposure to IAAS platforms such as AWS, GCP, Azure…
- Good addition - Experience working with large-scale data
- Good addition - Good to have experience architecting, developing, and operating data
warehouses, big data analytics platforms, and high velocity data pipelines
**** Not looking for a Big Data Developer / Hadoop Developer



- 2+ years of experience in Front React Native development
- Experienced in using Mobile Views on iOS and Android
- Good understanding of MVC frameworks
- A knack for writing clean, readable React-Native code
- Solid understanding of object-oriented programming
- Understanding Agile Development and Scrum practices
- Familiarity with version control Git (Github or Gitlab)
In today’s marketing-dependent consumer world, businesses demand innovative brand solutions and our client is engaged in providing brand solutions across businesses. They import renowned global brands & distribute the same. They have a dedicated eCommerce practice to build digital retail footprints for their brands in India. They focus on major categories under FMCG such as F&B, Personal care, etc. and also Home & Fabric Care.
Founded in 2003, our client has over 250 Pan-India Distributors and more than 300 SKUs. They deal with 25+ brands and some of the brands are Mogu Mogu, SAN REMO, Simpkins, Moccona, OMINO BIANCO, etc.
As a Assistant Manager Content, you will be responsible for creating impactful content across all digital platforms.
What you will do:
- Translating complex communication to Intuitive, engaging and effective form
- Writing marketable content on all digital domains
- Being responsible to audit and edit content
- Regularly producing content as per need and requirement
- Thriving in a fast-paced, dynamic environment and prioritizing and pivoting accordingly to the current work demand
- Generating fresh story concepts, narrative arcs, and creative themes
- Creating content that motivates, inspires, educates, informs, sells, and simply, provides information, across a wide variety of digital platforms
- Working closely with brands globally
- Actively engaging in social media to promote our brands & content
Desired Candidate Profile
What you need to have:- Ability to think beyond operational hurdles
- Ability to manage simultaneous projects and meet deadlines with agreed timelines & parameters
- Prior experience working in an early-stage start-up
- Proficiency in MS Excel and/or Google spreadsheets



- Develop front end User Interface of our UKLB Experience Analysis (Biometrics) tool using SharePoint, PowerApps, Power Automate and Logic Apps
- Connection of UI with back end SQL Database using Logic Apps - Advise solution design as a Logic Apps expert (specifically around UI)
- Responsible for managing technology in projects and providing technical guidance or solutions for work completion
Skills and Experience
- Experience with Azure services like Azure App Services, Azure Active Directory, Azure SQL, Azure PostgreSQL, Key Vault, Azure DevOps, Application Insights, Azure Storage, Redis Cache
- Microsoft Azure Developer Certification
- Experience with .Net SDK, integration tools, Application and Security frameworks
- C#, ASP.NET, Application development using .Net Framework
- Preferred: Insurance or BFSI domain experience
- .Net
- Azure/
Location: Chennai
Salary : 15-20 LPA
knowledge of Java and Spring.
• Familiarity with:
• SQL and noSQL databases
• Kubernetes, Docker, Helm
• Message/Streaming Technologies: Kafka, Kinesis, JMS, etc
• Unix Shell Scripting
• Microservices Architecture
• AWS, GCP, or Azure
• Experience in modern software development methodologies and technologies:
Scrum, Jira, Git
• Ability to handle full application development cycle from requirements to
production.
• A dedication to positive team collaboration

