- Provide enterprise grade support to our clients over email and phone
- Address core technical queries related to the product
- Troubleshoot bugs faced by our clients. This typically involves working with REST APIs, APIs, HTML/CSS and Javascript
- Perform cause analysis of customer issues via in-depth research and analysis using information from product logs and other databases
- Collaborate with Engineering and Data Analytics to help solve customer issues and provide reports
- Create and maintain internal documentation repositories
- Triage incoming requests and enhance workflows to deal with incoming ticket volume
- Ensure speedy resolution of issues while maintaining high customer satisfaction
- Be a part of an elite Technical Support team
- Build partnerships and work with some of the biggest enterprise accounts across different domains like e-commerce, travel, insurance, banks, telecom etc
- Core markets include US, Europe and SE Asia.
- 1-2 years of experience providing enterprise support to Indian and Global clients (B2B SaaS)
- Hands on experience with HTML/CSS,Javascript, REST APIs and APIs
- Knowledge of Zendesk and JIRA is a plus
- Excellent written and verbal communication skills
- Ability to explain complex concepts through clear and accurate writing
- People skills and having the gift of the gab to handle tricky situations
- Ability to complete large volumes of work quickly and independently with a high level of drive, initiative and self-motivation
- Flexibility of working in rotational shifts
Life at WebEngage:
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative and productive environment.
- Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
- Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)
- Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers & reimbursement for your WFH setup!)
- Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

About webengage
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Improve user engagement and retention with WebEngage marketing cloud. Orchestrate and implement cross-channel workflow with journey designer.Take free demo.
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NodeJS DeveloperResponsibilities:
• Develop high quality Javascript (ES6) code for our Node.js applications.
• Coordinate with the engineering team to accomplish tasks on agile processes.
• Optimize application for maximum speed and compatibility.
• Multitask seamlessly, always maintaining a positive attitude and a client-first mentality.
• Incorporate engineering best practices, methodologies & standards in all deliverables.
• Build customer facing technology products for global customers.
• Work with a performance oriented team driven by ownership and open to experiments.
• Develop a deep understanding of the start-up ecosystem.
Requirement:
• Must have 1+ years of experience in web application development
• Excellent working knowledge of JavaScript including depth understanding of Node.JS,
Express.JS.
• Demonstrated experiences in Node.js end to end development.
• Experience with modern frameworks and design patterns, minimum one-year experience
with MEAN Full stack paradigm.
• Hands-on experience with JavaScript Development on both client and server-side.
• Comprehensive knowledge of best practices and design patterns for SaaS.
• Good Experience working on Web development, Web Services and Micro services
architecture.
• Work experience in Mongodb / Mysql / No sql db / Any transactional DB.
• Familiarity with RESTful APIs.
• Experience with version control tools (Git)
• Deep understanding of data structures, data flow, Ajax and CRUD.
• Excellent spoken and written English.
About the Company
We are a fast-growing D2C FMCG food brand focused on delivering high-quality food products through both owned and third-party e-commerce platforms. The organization operates in a dynamic, customer-first environment and emphasizes innovation, digital expansion, and operational excellence across online marketplaces. With a strong presence across leading e-commerce and quick-commerce platforms, the company is rapidly scaling its digital footprint nationwide.
Roles and Responsibilities
1. Online Catalog Management
- Ensure product catalog hygiene across all e-commerce platforms
- Update product listings, descriptions, pricing, and availability
- Conduct regular audits to identify and resolve listing issues or inconsistencies
2. E-Commerce Platform Operations
- Manage day-to-day operations on platforms such as Amazon, Shopify, BigBasket, Swiggy Instamart, Blinkit, and others
- Coordinate with platform points of contact (POCs) for promotions, campaigns, and operational alignment
- Resolve technical and operational issues in a timely manner
3. Sales and Performance Optimization
- Drive sales growth through data-backed strategies and promotions
- Plan and execute initiatives to improve product visibility and conversion
- Identify and onboard new e-commerce platforms to expand digital reach
- Analyse sales trends and optimize listings for performance
4. Customer Coordination
- Handle customer queries, complaints, and feedback across platforms
- Work closely with customer support teams to enhance the buying experience
- Implement strategies to improve customer satisfaction and online ratings
5. Logistics and Order Fulfilment
- Coordinate with production, warehousing, and logistics teams
- Track and resolve issues related to delays, returns, and cancellations
- Monitor inventory levels to avoid stock-outs or overstocking
6. Online Reputation Management
- Monitor brand reviews and ratings across e-commerce platforms
- Respond to customer feedback professionally and promptly
- Collaborate with marketing teams to maintain a positive brand image
7. Data Analysis and Reporting
- Analyse sales and platform performance using Excel and related tools
- Prepare weekly and monthly performance reports
- Share actionable insights to optimize campaigns and product placement
8. Cross-Functional Collaboration
- Work closely with marketing, production, warehouse, and logistics teams
- Coordinate with digital media teams on platform-specific promotions
- Stay updated on e-commerce trends and best practices
Desired Candidate Profile
Experience:
- Minimum 1 years of experience in e-commerce operations
- FMCG or D2C background preferred
Platform Expertise:
- Hands-on experience with Amazon, Shopify, Swiggy Instamart, Flipkart, and similar platforms
Education:
- Bachelor’s degree (BBA, BMS, or equivalent preferred)
Roles and Responsibilities
Position title: Product Manager
Location: Bengaluru, India
About the company:
You will join IAI Solution Pvt (part of the group of companies) at the pilot phase of our product journey. We are a lean, high-growth technology & AI venture serving enterprise clients and also in consumer AI primarily in India/UAE/US and across the world. As we transition from initial prototype/pilot to product scale-up, we need a hands-on product leader who has experience building products from the ground up, has a strong technical background, and can align a development team to deliver rapidly.
Key Responsibilities:
- Define the product vision, strategy and roadmap in partnership with founders, stakeholders and the leadership team.
- Own end-to-end product lifecycle: from ideation, requirement gathering, MVP definition, development, launch, iteration and scale.
- Translate business requirements (from our group companies/clients) into clear product specification, user stories, prioritisation, backlog management.
- Work closely with the development team (engineering, QA, UI/UX) to ensure timely delivery of features, and continuously tune/enhance during the pilot phase.
- Define and monitor key product metrics / KPIs (usage, adoption, user feedback, performance) and drive product-market fit.
- Be comfortable working in a start-up environment: ambiguous environment, rapid changes, lean resources, multiple hats.
- Liaise with stakeholders (business owners, customer teams, operations, sales) to gather input, manage expectations and ensure alignment.
- Provide leadership to the product & development team: ensure clarity of roles, timelines, dependencies; drive agile processes (e.g., sprints, stand-ups, reviews).
- Ensure quality of delivery, drive continuous improvement, and ensure the product aligns with business goals (India + UAE context).
- Manage release plans, stakeholder communications, product documentation, and support go-to-market efforts where required.
Required Qualifications & Skills:
- Bachelor’s in Computer Science / Engineering or equivalent technical discipline (preferably from IIT, IIIT , NIT or central university/ research institute and so on, exceptional candidates with no tags are also welcome).
- MBA from TOP B-school is a Plus.
- Proven experience (ideally 4-8 years) as a Product Manager or equivalent role, in one or more start-ups (preferably product-led start-ups, built from “ground up”).
- Demonstrable track record of taking a product from concept through pilot to launch and iteration.
- Strong technical literacy: able to engage with engineers, understand architecture/trade-offs, API/integration issues, product performance constraints.
- Excellent stakeholder management and communication skills (India & UAE context useful).
- Strong prioritisation, agile process discipline, and ability to drive execution under ambiguity.
- Data-driven mindset: comfortable with analytics, user feedback loops, product metrics, experimentation A/B tests etc.
- Startup mindset: resourceful, results-oriented, comfortable with changing priorities and wearing multiple hats.
- (Desirable) Experience with SaaS or AI-driven products, or enterprise-B2B solutions. Experience across India and/or Middle East/UAE markets is a plus.
- Excellent verbal and written English; cross-cultural/remote team exposure is a plus.
What we offer:
- Opportunity to lead a foundational product in a growing venture, with real influence and ownership.
- Collaborative environment across India/UAE/ US and EU (global exposure).
- Attractive compensation package including base salary + performance bonus + equity/stock options (given early stage).
- The chance to join the founding team (you’ll be part of the core team, reporting to co-founders) and shape product & company culture.
- Flexible working environment, opportunities for growth, quick decision-making, rapid impact.
Ideal Candidate Profile:
- Someone who has been in a startup environment (ideally seed → Series A) where the product/process wasn’t fully defined and they built up structure.
- Technical enough to liaise with engineers, yet strategic enough to drive the product roadmap.
- Comfortable pivoting and iterating quickly (pilot phase mindset).
- Collaborative yet decisive: able to align stakeholders, but also make calls and drive delivery.
- Motivated by ownership and growth rather than just ‘job role.’
Job Description:
We are seeking an experienced Cognos Developer with strong expertise in Cognos Analytics 11 (C11) to design, develop, and maintain interactive dashboards and reports. The ideal candidate will work closely with business stakeholders to translate requirements into scalable BI solutions, leveraging Cognos Framework Manager, Report Studio, and Dashboard capabilities.
Key Responsibilities:
- Develop and maintain reports and dashboards using Cognos C11.
- Work with stakeholders to gather and analyze reporting requirements.
- Design data models and metadata using Framework Manager.
- Optimize report performance and troubleshoot issues.
- Ensure data accuracy and report integrity.
Required Skills:
- 3+ years of experience with IBM Cognos (preferably C11).
- Proficient in creating dashboards, visualizations, and reports.
- Strong SQL and data analysis skills.
- Experience with Framework Manager and Data Modules.
Share Cv to
Thirega@ vysystems dot com - WhatsApp - 91Five0033Five2Three
- Must be Commerce Graduate
- Should have completed graduation from regular college
- Freshers can apply
- To oversee the planning, tracking, and execution of day-to-day activities within our projects and operations.
Flutter Developer
Responsibilities :
Mobile app developers have a bunch of responsibilities. Flutter engineers also have a lot of tasks to conquer.
- Designing and developing apps
- Writing clean code
- Participating in development life-cycle
- Fixing bugs
- Investigating technologies to make the development faster
- Following new trends in development
Required Skills :
- Good knowledge of Git
- Understanding of Computer Science
- Understanding of software development life cycle
- Strong knowledge of different architecture approaches
- Experience with GoF patterns
- Knowledge of SQL
- Strong knowledge of networking
- Experience in programming languages for mobile development — Kotlin or Swift
- Knowledge of Dart programming language,
- Understanding of Flutter framework
- Experience in Android or iOS mobile development services
Proven experience leading all aspects of web or mobile apps, from definition to operations, and can guide our product through scale and avoid common pitfalls.
- 4-6 years of experience as a full-stack engineer with in-depth knowledge of modern tech stacks and cloud infrastructure.
- Firm knowledge of scalable backend architecture, DevOps and scaling applications infrastructure for web and mobile applications from 1000 users to 1,000,000 users.
- At least 3 years of people management experience with leadership qualities, preferably at an early stage startup.
- Advanced knowledge of Project Management, Strategic Planning, and Agile/Scrum Methodology.
- Ability to deal with high pressure situations in a fast paced environment and meet targets without compromising the quality of the deliverables.
- Excellent organisational and communication skills, especially for a remote first work environment.
Extra Credits for:
- Familiarity with CI/CD processes using Docker / Kubernetes.
- Skilled in tech stack: Spring Boot, MySQL, AWS and Angular.
- Experience with cross-platform mobile app frameworks like React Native or Flutter.
- Knowledge of SCORM, Learning Tools Interoperability (LTI) framework and/or Moodle plugins.
An ideal candidate will be around 35-40 years old woman, with a pleasant personality, having experience of Hotel, Travel, Banking, or Media Industry with entrepreneurial instincts. This position is based out of Mumbai








