
Process Enhance
https://processenhance.comJobs at Process Enhance
at Indigo Consulting - A Leo Burnett Co.
Agency job
via Process Enhance by Piyush Kumar
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Remote, Gurugram, Mumbai
2 - 4 yrs
₹3L - ₹4.2L / yr
JIRA
JIRA Agile
Atlassian
Agile/Scrum
Systems Development Life Cycle (SDLC)
+4 more
| Experience with JIRA and Confluence, Scrum, Kanban boards |
| Confluence - Responsible for managing all Confluence spaces, including permissions, development of space templates, macros, data import/export, maintenance of current spaces, and creation of new spaces based on customer specifications. |
| Support - In charge of providing end-user support for the whole Atlassian stack. |
| Manage user accounts and troubleshoot tool, environment, and network support issues. |
| Work contact the tool's manufacturer on support issues. Some after-hours and weekend support is necessary. |
| Documentation - Tools, Environments, Installation, and Configuration in addition to supporting team operations. |
| Training – Educate and provide training for technical and non-technical teams. |
| Experience with the installation and configuration of the latest version of JIRA and Confluence |
| Experience with the migration of content during equivalent upgrades |
| Experience with setting up custom fields, Issue types, workflows, and priorities. |
| Define, compile and report metrics |
| Familiarity with custom plug-ins. |
| Adhere to defined processes and procedures |
| Well-versed with Agile and SAFe |
| Perform ad-hoc requests as requested |
| Analytical thinker that is expert at problem-solving, conflict resolution, negotiation and decision making |
| Uses problem-solving, critical thinking skills and independent thinking to overcome challenges |
| Other duties as needed. |
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