Process Enhance
http://processenhance.com
Jobs at Process Enhance
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| Experience with JIRA and Confluence, Scrum, Kanban boards |
| Confluence - Responsible for managing all Confluence spaces, including permissions, development of space templates, macros, data import/export, maintenance of current spaces, and creation of new spaces based on customer specifications. |
| Support - In charge of providing end-user support for the whole Atlassian stack. |
| Manage user accounts and troubleshoot tool, environment, and network support issues. |
| Work contact the tool's manufacturer on support issues. Some after-hours and weekend support is necessary. |
| Documentation - Tools, Environments, Installation, and Configuration in addition to supporting team operations. |
| Training – Educate and provide training for technical and non-technical teams. |
| Experience with the installation and configuration of the latest version of JIRA and Confluence |
| Experience with the migration of content during equivalent upgrades |
| Experience with setting up custom fields, Issue types, workflows, and priorities. |
| Define, compile and report metrics |
| Familiarity with custom plug-ins. |
| Adhere to defined processes and procedures |
| Well-versed with Agile and SAFe |
| Perform ad-hoc requests as requested |
| Analytical thinker that is expert at problem-solving, conflict resolution, negotiation and decision making |
| Uses problem-solving, critical thinking skills and independent thinking to overcome challenges |
| Other duties as needed. |
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Searce is a cloud, automation & analytics led process improvement company helping futurify businesses. Searce is a premier partner for Google Cloud for all products and services. Searce is the largest Cloud Systems Integrator for enterprises with the largest # of enterprise Google Cloud clients in India.
Searce specializes in helping businesses move to cloud, build on the next generation cloud, adopt SaaS - Helping reimagine the ‘why’ & redefining ‘what’s next’ for workflows, automation, machine learning & related futuristic use cases. Searce has been recognized by Google as one of the Top partners for the year 2015, 2016.
Searce's organizational culture encourages making mistakes and questioning the status quo and that allows us to specialize in simplifying complex business processes and use a technology agnostic approach to create, improve and deliver.
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