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Tristar Management Services
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Tristar Management Services cover picture
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Tristar Management Services

https://thetristargroups.com
Founded :
2008
Type :
Services
Size :
500+
Stage :
Profitable

About

TriStar Management Services Private Limited is certified under the ISO 9001:2008 Guidelines and is one of the leading Human Resource Service providers. TriStar has been providing a wide range of Human Resource services for over a decade now and is a complete Human Resource outsourcing company that provides services to a wide range of industries. Everyone working at TriStar has a well-defined and satisfying role to play and for us, Clients come first. We are the best service providers in the market and you can easily bank on us. Subscribe to our newsletter to know more about the way we function.
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Jagruti Shamadia
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Jobs at Tristar Management Services

BPCL

L1 Tech Support

at BPCL
Agency job
via Tristar Management Services by Jagruti Shamadia
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Mumbai
1 - 10 yrs
₹4L - ₹7L / yr
SQL
Linux/Unix
Troubleshooting
Technical support

Designation- L1 Tech Support 

Location – Kharghar

Experience -  2 to 5 years

L1 Tech Support: BE/Btech only.

 

  • Must have minimum 2-3 years of support Experience on Financial transactions system
  • Monitor and verify program execution, identification and communication of processing variances(e.g. run time, record counts, etc.) and potential issues
  • Manage Production alerts and take necessary action as per the run-book
  • Creation of incident tickets, and follow-up until closure as per Standard Operational Procedure
  • Maintain and adhere production schedules to include ad-hoc requests
  • Stopping and starting system processes
  • Troubleshoot failures and determine best course of action
  • Internal Stakeholder communications with respect to the daily production cycles
  • Documenting all Operational activities (Known Error Database, reports, Troubleshooting steps, Operation manual, important mail communications)
  • SLA Adherence.
  • Good Understanding of SQL and scheduling.
  • Familiarity/Experience with UNIX, LINUX, Windows environments
  • Familiarity with scheduling and job monitoring tools
  • Must be able to do work in all 3 shifts (morning/afternoon/night

 

If interested, kindly share updated resume, current CTC and Expected CTC.

 

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