50+ Problem solving Jobs in India

About Dhwani:

Dhwani Rural Information Systems is a Delhi NCR-headquartered, 10+ year-old social/development sector-focused advisory and consulting firm. With a robust team of 100+ ICT4D professionals, Dhwani RIS develops IT applications for NGOs, government functionaries, CSRs, international funding organizations, and more to manage their projects and programs in India and abroad.

We are a team of young, dynamic, development-conscious tech-enablers and problem solvers consisting of a diverse mix of development professionals, technology enthusiasts, software engineers, and analysts. Our solutions enable organizations to monitor and evaluate their programs for maximum impact and operate seamlessly across everyday operations.

Job Overview:

As a Project Manager at Dhwani Rural Information Systems, you will manage multiple client-facing implementation projects and ensure smooth coordination between clients and internal teams. These projects typically involve MIS platforms, workflow automation tools, grant management systems, and reporting dashboards built on open source frameworks supporting NGOs, CSR programs, and government partners.

You will be responsible for understanding requirements, managing timelines, documenting needs, coordinating feature deployments, supporting training and demos, and ensuring smooth rollout with clear communication and structured execution in a tech-enabled social impact environment.

Key Responsibilities:

Client & Stakeholder Ownership

1. Serve as the primary point of contact for assigned clients, managing strategic account relationships with ownership, accountability, and proactive communication.
2. Lead requirement discovery, validation, and prioritization discussions with senior stakeholders at client organizations and internal Dhwani teams.
3. Facilitate demos, design review sessions, decision checkpoints, and rollout communications to ensure client readiness and alignment.
4. Maintain a strong governance rhythm including regular status reviews, escalation protocols, and executive-level reporting.

Delivery Leadership & Portfolio Management

1. Own end-to-end delivery for multiple concurrent projects, ensuring alignment with agreed scope, timelines, quality benchmarks, and impact outcomes.
2. Drive sprint planning, backlog prioritization, and delivery visibility using project management platforms (ClickUp, Jira, Bitrix, Monday.con, or similar).
3. Manage dependencies across vendor teams, engineering, analytics, and client stakeholders to hit strict SLAs.
4. Design and maintain Governance Frameworks and Operational Dashboards (Power BI, SQL, Excel) that provide real-time visibility into portfolio health.

Risk, Escalation & Delivery Governance

1. Proactively identify risks and define mitigation strategies to prevent delivery impact and protect SLA commitments.
2. Create and operationalize escalation matrices; ensure blockers are resolved at the right level and within defined timelines.
3. Maintain delivery hygiene: documentation discipline, scope adherence, change control, and quality assurance across all active workstreams.
4. Streamline delivery workflows to reduce project closure latency and improve resource utilization.

Data Visualization & Reporting Delivery

1. Oversee the delivery of large-scale Data Visualization and Dashboarding projects as a core component of client engagements.
2. Coordinate with analytics and BI teams to ensure dashboards meet client requirements for grant-tracking, portfolio monitoring, and impact measurement.
3. Validate reporting outputs for accuracy, usability, and alignment with client M&E frameworks before delivery.

Team Leadership & Collaboration

1. Provide direction and mentorship to Associate PMs, Analysts, and shared delivery resources assigned to client accounts.
2. Review all client-facing deliverables to ensure accuracy, professional quality, and communication readiness.
3. Strengthen coordination rhythms, accountability structures, and execution discipline across cross-functional working teams.

Change Management & User Adoption

1. Lead user enablement strategies—including training, onboarding materials, and stakeholder communication—to drive platform adoption.
2. Oversee UAT cycles, ensure issues are documented and resolved before deployment, and manage rollout readiness checklists.
3. Capture post-launch insights and feed learnings into delivery improvement and product discussions.

Field & Product Insight

1. Participate in field interactions or user research to develop a deep understanding of operational context and beneficiary needs.
2. Share product improvement opportunities, scale-up ideas, and client feedback with internal product and technology teams.

Essential Requirements:

1. 4–8 years of experience in project management, engagement management, or client delivery, preferably within a technology or IT-enabled social impact organization.
2. Proven track record of managing complex, multi-stakeholder projects end-to-end with measurable delivery outcomes.
3. Strong client relationship management and executive communication skills.
4. Experience designing governance frameworks, operational dashboards, and reporting structures.
5. Ability to manage multiple concurrent workstreams with competing priorities.
6. Structured problem-solving, escalation management, and risk mitigation capabilities.
7. Comfortable working with cross-functional and distributed teams in Agile and Waterfall environments.
8. High ownership mentality with the ability to operate independently and drive delivery without close supervision.

Technical Skills

1. MS Office Suite: Advanced Excel (pivot tables, formulas, dashboarding), PowerPoint, Word.
2. Analytics & BI: Power BI, Google Data Studio, or similar dashboarding tools.
3. Project Management Tools: ClickUp, Jira, Bitrix, Trello, or similar.
4. CRM & MIS Exposure: Familiarity with CRM platforms (Zoho CRM or similar) and Management Information Systems.
5. Basic SQL familiarity preferred; understanding of database structures is an advantage.
6. Comfort using AI-assisted tools (ChatGPT, Claude, or similar copilots) for documentation, reporting, and productivity.
7. Exposure to open-source platforms like Frappe or similar social sector tech stacks is a plus.

Qualifications:

1. Bachelor's degree required; Master's degree in Management, Development Studies, Technology, or related field preferred.
2. PMP, PRINCE2, or equivalent project management certification is a strong advantage.
3. Prior experience working with international NGOs, CSR programs, bilateral or multilateral funding organizations is highly preferred.
4. Backgrounds in B.Tech/B.E., MBA, Economics, or Development Studies with relevant digital project delivery experience are welcome.
5. Experience through leadership fellowships (LAMP, GGI, Gandhi Fellowship, TFI, etc.) is a plus.

Why Join Dhwani:

1. Lead one of Dhwani's most high-profile global accounts and deliver real social impact through technology.
2. Work in a fast-growing, mission-driven organization at the intersection of technology and development.
3. Access clear growth pathways in engagement leadership, product strategy, and delivery excellence roles.

About us:

Optimo Capital is an NBFC founded by Prashant Pitti (co-founder, EaseMyTrip).

We serve underserved MSMEs in India using a phygital model (branches + digital decision-making).

We’re tech + data-first, building core lending infrastructure and operating systems from the ground up.

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Job Summary:

A Product Manager role focused on building and scaling our lending ecosystem with a strong co-lending lens.

Own product outcomes end-to-end — identify problems, design user journeys and workflows, define SOPs/controls, write clear specs, and ship improvements with cross-functional teams.

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Key Responsibilities:

1. Co-Lending Tech & Ops:

• Own end-to-end co-lending execution; be the POC for partner banks/NBFCs + internal teams.
• Drive closure on operational issues (disbursals, data/reporting, exceptions) across Ops/Credit/Tech.
• Improve workflows, controls, integrations, monitoring, and reporting readiness to scale volumes.

2. Straight-Through Lending Digital Journeys: Design and improve property-loan journeys from onboarding → disbursement with fewer breaks and faster processing.

3. Credit & Risk Products: Build core underwriting/risk capabilities: rule checks, decisioning inputs, validations, policy configuration, and exception flows (with Credit + Data Science).

4. Ownership across different Products — Planning to Delivery (with Tech):

• Convert requirements into specs/user stories with edge cases + acceptance criteria.
• Drive dependencies, UAT, go-live readiness, rollouts, and release quality.
• Own partner/third-party integrations (APIs/file exchanges): specs, validations, monitoring, issue resolution.
• Maintain product documentation, process maps, SOPs, release notes, and partner-facing references to keep execution consistent.

5. Cross-Functional Problem Solving: Identify problems, gather requirements, and align on solutions across Ops/Business/Credit/Tech to deliver on time.

6. Impact & Iteration (for every product): Define success metrics upfront, ship changes, measure impact, and continuously iterate based on outcomes.

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Skills & Qualifications:

1. 1–2 years as a PM/Tech (additional points if in fintech or lending).
2. Strong understanding of loan lifecycle operations, especially disbursal + reconciliation (processing fees, RPS, insurance, charges, login fees, etc.).
3. Strong process mindset — comfortable in fast-moving, messy environments, and able to translate chaos into SOPs, controls, and scalable workflows.
4. Comfortable with data in Excel/Sheets; able to reconcile structured outputs.
5. Strong stakeholder management across internal teams + external partners.
6. High ownership + clear communication in ambiguous situations.

Good to have

1. Co-lending / partnership-led lending exposure.
2. Experience working with banks/NBFCs.
3. Basic SQL and/or dashboards/analytics exposure.
4. Experience in fast-scaling or 0→1 environments.

This role is for you if:

1. You enjoy building structure in fast-moving, slightly messy environments.
2. You think in flows, dependencies, and edge cases.
3. You can switch between partner calls, ops discussions, and product delivery.
4. You like owning reliability/accuracy/volumes — and reducing manual work.
5. You’re the person who makes sure things run (not just get planned) — with a strong get-things-done attitude.

Android Development: Proven experience in Android app development using Java and Kotlin.

Strong knowledge of Android SDK, Android Studio, and tools to optimize app performance and debugging.

Familiarity with RESTful APIs for communication between Android applications and backend services.

Backend Development: Experience with Node.js and familiarity with building and integrating backend services for mobile apps.

Experience in working with databases (SQL or NoSQL) and server management.

Frontend Development: Experience with React.js or Angular for integrating mobile applications with frontend solutions. Develop and maintain Android applications.

Collaborate with backend and frontend teams to deliver seamless user experiences.

Write clean, maintainable, and scalable code.

Problem-Solving & Debugging: Strong debugging and troubleshooting skills for both mobile and server-side issues.

Experience :- 1+ years of experience

Job Type: Full-time

Schedule:

• Day shift

Work Location: In person

Job Type: Full-time

Work Location: In person

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Job Overview

As a software Engineer, you will play a crucial role in leading our development efforts, ensuring best practices, and supporting the team on a day-to-day basis. This role requires deep technical knowledge, a proactive mindset, and a commitment to guiding the team in tackling challenging issues. You will work primarily with .NET Core on the backend while also keeping a strategic focus on product security, DevOps, quality assurance, and cloud infrastructure.

Responsibilities

• Forward-Looking Product Development:

o Collaborate with product and engineering teams to align on the technical

direction, scalability, and maintainability of the product.

o Proactively consider and address security, performance, and scalability

requirements during development.

• Cloud and Infrastructure: Leverage Microsoft Azure for cloud infrastructure,
• ensuring efficient and secure use of cloud services. Work closely with DevOps to
• improve deployment processes.
• DevOps & CI/CD: Support the setup and maintenance of CI/CD pipelines, enabling
• smooth and frequent deployments. Collaborate with the DevOps team to automate and
• optimize the development process.
• Technical Mentorship: Provide technical guidance and support to team members,
• helping them solve day-to-day challenges, enhance code quality, and adopt best
• practices.
• Quality Assurance: Collaborate with QA to ensure thorough testing, automated testing
• coverage, and overall product quality.
• Product Security: Actively implement and promote security best practices to protect
• data and ensure compliance with industry standards.
• Documentation & Code Reviews: Promote good coding practices, conduct code
• reviews, and maintain clear documentation.
• Qualifications

• Technical Skills:

o Strong experience with .NET Core for backend development and RESTful API

design.

o Hands-on experience with Microsoft Azure services, including but not limited

to VMs, databases, application gateways, and user management.

o Familiarity with DevOps practices and tools, particularly CI/CD pipeline

configuration and deployment automation.

o Strong knowledge of product security best practices and experience implementing secure coding practices.

o Familiarity with QA processes and automated testing tools is a plus.

o Ability to support team members in solving technical challenges and sharing

knowledge effectively.

Preferred Qualifications

• 3+ years of experience in software development, with a strong focus on .NET Core
• Previous experience as a Staff SE, tech lead, or in a similar hands-on tech role.
• Strong problem-solving skills and ability to work in a fast-paced, startup environment.
• What We Offer
• Opportunity to lead and grow within a dynamic and ambitious team.
• Challenging projects that focus on innovation and cutting-edge technology.
• Collaborative work environment with a focus on learning, mentorship, and growth.
• Competitive compensation, benefits, and stock options.
• If you’re a proactive, forward-thinking technology leader with a passion for .NET Core and you’re ready to make an impact, we’d love to meet you!

Job Overview

As a software Engineer, you will play a crucial role in leading our development efforts, ensuring best practices, and supporting the team on a day-to-day basis. This role requires deep technical knowledge, a proactive mindset, and a commitment to guiding the team in tackling challenging issues. You will work primarily with .NET Core on the backend while also keeping a strategic focus on product security, DevOps, quality assurance, and cloud infrastructure.

Responsibilities

• Forward-Looking Product Development:

o Collaborate with product and engineering teams to align on the technical

direction, scalability, and maintainability of the product.

o Proactively consider and address security, performance, and scalability

requirements during development.

• Cloud and Infrastructure: Leverage Microsoft Azure for cloud infrastructure,
• ensuring efficient and secure use of cloud services. Work closely with DevOps to
• improve deployment processes.
• DevOps & CI/CD: Support the setup and maintenance of CI/CD pipelines, enabling
• smooth and frequent deployments. Collaborate with the DevOps team to automate and
• optimize the development process.
• Technical Mentorship: Provide technical guidance and support to team members,
• helping them solve day-to-day challenges, enhance code quality, and adopt best
• practices.
• Quality Assurance: Collaborate with QA to ensure thorough testing, automated testing
• coverage, and overall product quality.
• Product Security: Actively implement and promote security best practices to protect
• data and ensure compliance with industry standards.
• Documentation & Code Reviews: Promote good coding practices, conduct code
• reviews, and maintain clear documentation.
• Qualifications

• Technical Skills:

o Strong experience with .NET Core for backend development and RESTful API

design.

o Hands-on experience with Microsoft Azure services, including but not limited

to VMs, databases, application gateways, and user management.

o Familiarity with DevOps practices and tools, particularly CI/CD pipeline

configuration and deployment automation.

o Strong knowledge of product security best practices and experience implementing secure coding practices.

o Familiarity with QA processes and automated testing tools is a plus.

o Ability to support team members in solving technical challenges and sharing

knowledge effectively.

Preferred Qualifications

• 3+ years of experience in software development, with a strong focus on .NET Core
• Previous experience as a Staff SE, tech lead, or in a similar hands-on tech role.
• Strong problem-solving skills and ability to work in a fast-paced, startup environment.
• What We Offer
• Opportunity to lead and grow within a dynamic and ambitious team.
• Challenging projects that focus on innovation and cutting-edge technology.
• Collaborative work environment with a focus on learning, mentorship, and growth.
• Competitive compensation, benefits, and stock options.
• If you’re a proactive, forward-thinking technology leader with a passion for .NET Core and you’re ready to make an impact, we’d love to meet you!

 Role: Full Stack Developer II

 Work Mode: Work From Office

As a Full Stack Developer II, you will play a pivotal role in designing, developing, and deploying high-performance web applications to manage, monitor, and interface with our robots. You are expected to lead by example—writing clean code, mentoring junior developers, and advocating for best practices across both front-end and back-end stacks. You'll also contribute to architectural decisions, scalability strategies, and end-to-end product delivery.

1. Full Stack Application Development

• Design and develop robust, scalable, and secure web applications using modern frameworks (React, Node.js).
• Implement end-to-end features—from the UI to backend APIs, database interactions, and real-time systems (WebSockets / Socket.IO).
• Write reusable components, services, and APIs following SOLID and DRY principles.
• Own features and modules independently, driving delivery from design to production.

2. System Design & Architecture

• Collaborate with architects and engineering leads to plan system architecture and microservices structure.
• Lead decisions around system performance, scalability, modularization, and maintainability.
• Design APIs, data models, and services for real-time robot communication, telemetry data, and control interfaces.
• Ensure secure communication using HTTPS / TLS fundamentals.

3. Technical Leadership & Mentorship

• Review and guide code contributions from junior and mid-level developers.
• Conduct mentoring sessions and 1:1s to uplift the team’s technical skills.
• Encourage a culture of ownership, continuous learning, and healthy code review habits.

4. DevOps, CI/CD & Cloud Integration

• Collaborate with DevOps to set up and maintain pipelines (CI/CD) for automated testing, deployment, and containerization (Docker).
• Good-to-have exposure with (AWS/ GCP Azure) to deploy applications securely and efficiently.
• Ensure logging, monitoring, and alerting are in place for production-grade systems.
• Good-to-have exposure: Bun, Hono, ArgoCD.

5. Testing & Quality Assurance

• Drive implementation of testing strategies including unit, integration, and end-to-end tests.
• Collaborate with QA engineers to ensure releases are stable, bug-free, and performant.
• Use tools like Vitest, Bun, Postman, etc., for automated testing and performance profiling.

6. Best Practices & Tech Exploration

• Keep the tech stack updated and help the team adopt new tools and patterns (e.g., SSR/SSG, Edge APIs).
• Ensure adherence to best practices in version control (Git), branching strategy, code documentation, and commit hygiene.
• Promote accessibility, security, and performance as first-class considerations.

7. Cross-Team Collaboration

• Work closely with product managers, UI/UX designers, robotics engineers, and QA to ensure tight alignment between software and hardware goals.
• Translate high-level business requirements into technical solutions.

8. Documentation & Knowledge Sharing

• Write and maintain technical documentation, design proposals, and onboarding guides.
• Conduct knowledge-sharing sessions and technical deep dives for the team.

You Are Expected To:

• Review and approve pull requests, ensuring high-quality code and design.
• Push back on poor architectural or implementation decisions.
• Communicate technical risks early and propose mitigation strategies.
• Act as a bridge between product, robotics, and frontend teams.
• Mentor and guide junior engineers, promoting technical excellence across the team.

Requirements

• Education: B.E/ B.Tech/M.E/M.Tech/ M.S in Computer Science, Electronics, or related fields.
• Minimum 3+ years of work experience in full stack development and having demonstrated problem-solving skills.

Core Technical Skills

• Frontend: React ecosystem, TanStack Suite (React Query, Router, Table), component-based architecture, TypeScript.
• Backend: Node.js, Express.js, REST APIs, WebSockets, authentication/authorization, modern runtimes like Bun, lightweight frameworks like Hono.
• Databases: NoSQL (MongoDB), Redis, ORM tools 
• Testing: Vitest, Jest, Playwright/Cypress, integration suites, contract testing.
• Monorepo & Tooling: Turborepo or similar, module federation, caching strategies (Optional).
• DevOps: Docker, Nginx, GitOps, CI/CD (GitHub Actions, ArgoCD, etc.), infra-as-code (Optional).
• Familiarity with robotics, IoT, or real-time systems is a plus.

Bonus Skills  

• Experience integrating with real-time robotic systems or IoT devices.
• Contributions to open source or developer tooling projects.
• Deep knowledge of browser rendering, async data flows, and modern state management patterns.

Benefits

• Innovative Work – Be part of cutting-edge robotics and automation projects.
• Career Growth – Opportunities for leadership, mentorship, and continuous learning.
• Collaborative Culture – Work with a passionate and skilled team in a dynamic environment.
• Competitive Perks – Industry-standard salary, bonuses, and health benefits.
• Inclusive Workplace – We are an equal-opportunity employer committed to diversity.

Equal Opportunity Employer  

• ANSCER Robotics is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, religion, disability, or any other protected category. We believe in providing equal opportunities based on merit, skills, and business needs.

We are looking for a Machine Learning Engineer to design, build, and operate production-grade ML systems powering scalable, data-driven applications.

You will be responsible for developing end-to-end machine learning pipelines, ensuring seamless consistency between development and production environments while building reliable and scalable ML infrastructure.

This role focuses on production ML engineering, not experimentation-only data science. You will work closely with backend, data, and product teams to deploy and operate predictive systems at scale.

Requirements

• Strong coding skills in Python, with the ability to build reliable, production-quality systems.
• Experience developing end-to-end machine learning pipelines, ensuring consistency between development, training, and production environments.
• Ability to design and implement scalable ML architectures tailored to site traffic, system scale, and predictive feature complexity.
• Familiarity with model and data versioning, resource allocation, system scaling, and structured logging practices.
• Experience building systems that monitor, detect, and respond to failures across infrastructure resources, data pipelines, and model predictions.
• Hands-on expertise with MLOps tools and workflows for scalable, production-level model deployment and lifecycle management.
• Strong problem-solving abilities and comfort working in a fast-paced, high-ownership environment.

Job Responsibilities

1. Handle inbound/outbound customer queries for international clients via voice, chat, and email.
2. Provide accurate information and resolve customer issues professionally and efficiently.
3. Maintain high standards of customer satisfaction and service quality.
4. Document customer interactions and update CRM systems accurately.
5. Follow international communication and compliance guidelines.
6. Meet performance metrics like CSAT, AHT, and quality scores (yes, numbers matter).

Required Skills & Qualifications

1. Excellent spoken and written English (neutral accent is a big plus).
2. Strong communication, listening, and problem-solving skills.
3. Ability to handle customers calmly?even when they?re having a bad day.
4. Basic computer skills and comfort with CRM/tools.
5. Willingness to work night shifts / rotational shifts.
6. Graduate in any discipline preferred (attitude > degree).

What We Offer

• Competitive salary + performance-based incentives.
• Professional work environment with global exposure.
• Training provided for freshers (we train skills, not egos).
• Career growth opportunities in international BPO operations.

Who Should Apply

1. Freshers looking to start a career in the international BPO industry.
2. Experienced customer support executives ready to level up.
3. People who can talk clearly, think fast, and don't panic under pressure.

In this role, you'll be responsible for building machine learning based systems and conduct data analysis that improves the quality of our large geospatial data. You’ll be developing NLP models to extract information, using outlier detection to identifying anomalies and applying data science methods to quantify the quality of our data. You will take part in the development, integration, productionisation and deployment of the models at scale, which would require a good combination of data science and software development.

Responsibilities

• Development of machine learning models
• Building and maintaining software development solutions
• Provide insights by applying data science methods
• Take ownership of delivering features and improvements on time

Must-have Qualifications

• 4 year's experience 
• Senior data scientist preferable with knowledge of NLP
• Strong programming skills and extensive experience with Python
• Professional experience working with LLMs, transformers and open-source models from HuggingFace
• Professional experience working with machine learning and data science, such as classification, feature engineering, clustering, anomaly detection and neural networks
• Knowledgeable in classic machine learning algorithms (SVM, Random Forest, Naive Bayes, KNN etc.).
• Experience using deep learning libraries and platforms, such as PyTorch
• Experience with frameworks such as Sklearn, Numpy, Pandas, Polars
• Excellent analytical and problem-solving skills
• Excellent oral and written communication skills

Extra Merit Qualifications

• Knowledge in at least one of the following: NLP, information retrieval, data mining
• Ability to do statistical modeling and building predictive models
• Programming skills and experience with Scala and/or Java

Summary

We are seeking a skilled and experienced Business Analyst cum Project Manager to lead the delivery of digital solutions across diverse projects. This hybrid role requires a professional who can effectively bridge business needs with technical execution, manage project timelines, and ensure successful outcomes through structured methodologies.

Key Responsibilities

• Lead end-to-end project delivery, from initiation to closure, ensuring alignment with business goals.
• Gather, analyze, and document business requirements and translate them into clear user stories and functional specifications.
• Manage project plans, timelines, risks, and deliverables using Agile, Waterfall, or hybrid methodologies.
• Facilitate stakeholder meetings, workshops, sprint planning, and retrospectives.
• Collaborate with cross-functional teams including developers, testers, and business stakeholders.
• Conduct user acceptance testing (UAT) and ensure solutions meet business expectations.
• Coordinate and support testing activities, including functional, integration, and compliance-related testing.
• Maintain comprehensive documentation including business process models, user guides, and project reports.
• Monitor project progress and provide regular updates to stakeholders.

Required Skills & Experience

• Minimum 5 years of experience in a combined Business Analyst and Project Manager role.
• Strong understanding of SDLC, Agile, Waterfall, and hybrid project delivery frameworks.
• Proficiency in tools such as Jira, Azure DevOps, Microsoft Power Platform, Visio, PowerPoint, and Word.
• Experience with UML modeling (Use Case, Sequence, Activity, and Class diagrams).
• Hands-on experience in testing, including ISO standards–related projects and other compliance or regulatory-driven initiatives.
• Strong analytical, problem-solving, and conceptual thinking skills.
• Excellent communication and stakeholder management abilities.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Familiarity with UX principles and customer journey mapping concepts.

Preferred Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
• Experience working with remote and cross-functional teams.
• Exposure to data-driven decision-making and digital product development.
• Prior involvement in quality assurance, audit preparation, or ISO certification support projects is an added advantage.

Note

This is an immediate requirement. The position will be initially offered as a contract role and is expected to be converted to a permanent position based on performance and business requirements.

Job Title : Golang Developer

Experience : 3+ Years

Location : Pune, Maharashtra (On-site)

Employment Type : Full-Time

Role Overview :

We are looking for a passionate and skilled Golang Developer with strong computer science fundamentals and hands-on development experience. The ideal candidate should be a logical thinker, self-motivated problem solver, and eager learner who enjoys building scalable and high-performance applications.

Mandatory Skills : Strong hands-on experience in Golang, RESTful API development, PostgreSQL/MySQL, Git version control, and solid problem-solving with computer science fundamentals.

Key Responsibilities :

• Develop, maintain, and enhance backend applications using Golang.
• Write clean, scalable, and efficient code following best coding practices.
• Design and implement RESTful web services.
• Collaborate with cross-functional teams including Product, UX, and QA to deliver quality software on time.
• Take end-to-end ownership and accountability of assigned tasks.
• Contribute to performance optimization and application scalability.

Required Skills :

• Strong hands-on experience in Golang and related frameworks.
• Good understanding of RESTful API development.
• Experience working with RDBMS such as PostgreSQL/MySQL.
• Strong problem-solving skills and solid computer science fundamentals.
• Experience with Git version control.
• Excellent communication skills.

Good to Have :

• Basic knowledge of HTML, CSS, and any JavaScript framework.
• Exposure to Non-relational databases.
• Participation or credentials on platforms like HackerRank/HackerEarth.
• Understanding of end-to-end web application development.

Job Title : Python Developer (Crawlers / APIs / Async Programming)

Experience : 3 to 6 Years

Notice Period : Immediate to 15 Days

Job Location : Bangalore

Interview Process : 1 Internal Round + 2 Client Rounds

Mandatory Skill :

Strong Python experience with crawlers, REST APIs, async/multithreading, and PostgreSQL/MySQL in a cloud environment.

Role Overview :

We are looking for a highly skilled Python Developer with strong hands-on experience in building web crawlers, REST APIs, and advanced Python applications. The ideal candidate should be proficient in writing clean, efficient, and scalable code, and comfortable working with asynchronous programming, multithreading, and cloud-native environments.

Key Responsibilities :

• Build and ship new features and fixes in a fast-paced environment.
• Design, develop, test, and deploy scalable Python applications.
• Develop robust web crawlers and RESTful APIs.
• Write clean, secure, and maintainable code following SOLID principles.
• Design and document features, components, and systems.
• Collaborate closely with cross-functional teams.
• Support, monitor, and maintain existing products.
• Continuously learn and improve technical expertise.

Mandatory Skills :

• 3 to 5 years of strong hands-on experience in Python
• Experience in building web crawlers and REST APIs
• Strong knowledge of multithreading and async I/O in Python
• Experience with PostgreSQL or MySQL
• Strong understanding of OOP/Functional Programming and clean coding practices
• Experience with Docker / Containers
• Exposure to Cloud platforms (AWS or GCP)
• Excellent written and verbal communication skills
• High ownership mindset and accountability

Good to Have :

• Experience with Kubernetes, RabbitMQ, Redis
• Contributions to Open Source Projects
• Experience working with AI APIs and tools

What the Interview Will Focus On :

• Problem-solving and coding skills
• Hands-on Python programming
• Low-Level Design
• Database Design concepts

• Supervise day-to-day site activities, contractors, and workers.
• Ensure adherence to design specifications, safety regulations, and quality standards.
• Coordinate with architects, consultants, and university administration.
• Monitor project progress, prepare reports, and resolve technical issues.
• Manage materials, equipment, and site documentation.

As a Customer Support Representative, you will be the first point of contact for customers reaching out via IVR (inbound calls), chat, and email. You will be responsible for resolving customer issues within defined SLAs, delivering a high-quality customer experience, and proactively identifying upsell or cross-sell opportunities.

This role is performance-driven, with clear KRAs and KPIs focused on resolution speed, ownership, customer satisfaction, and proactive support.

Key Responsibilities

1. Customer Issue Resolution & Productivity:

• Handle inbound calls, chats, and email tickets professionally and efficiently.
• Ensure accurate ticket creation and categorisation in the CRM for every interaction.
• Resolve customer issues within defined SLAs (majority within 4 business hours).
• Maintain high First Contact Resolution (FCR) for IVR and quick First Response Time (FRT) for chat.
• Maintain high availability and responsiveness during assigned shifts.

2. Customer Experience & Satisfaction:

• Deliver a positive, empathetic, and solution-oriented experience on every interaction.
• Maintain high CSAT scores by setting correct expectations and closing issues completely.
• Ensure customers clearly understand the resolution provided before closing tickets.

3. Ownership & Accountability:

• Take end-to-end ownership of assigned tickets until closure.
• Avoid unnecessary escalations by resolving issues at first touch wherever possible.
• Proactively follow up on pending cases and ensure closure within SLA.
• Escalate only when required, with complete context and documentation.

4. Revenue Signals, Cross-sell & Proactiveness:

• Identify and share qualified upsell, cross-sell, or referral opportunities during customer interactions.
• Highlight relevant MyOperator products or features based on customer needs.
• Share opportunities clearly with the Account Manager via CRM or defined processes.

5. Process Adherence & CRM Hygiene:

• Follow defined support processes, workflows, and communication guidelines.
• Ensure accurate and timely updates in CRM for all tickets and interactions.
• Participate in new process rollouts, tool adoption, and team initiatives.

Skills & Competencies:

Must-Have Skills:

• Strong verbal and written communication skills (English required; Hindi/regional language is a plus).
• Customer-first mindset with problem-solving ability.
• Ability to multitask across calls, chat, and tickets.
• Comfortable working with CRM tools and support dashboards.
• Willingness to work in shifts, including weekends if required.

Good-to-Have:

• Prior experience in B2B SaaS, telecom, or customer support roles.
• Experience handling chat or omnichannel support.
• Basic understanding of CRM or cloud communication platforms.

Behavioural Expectations:

• Ownership-driven: sees problems through to closure.
• Process-oriented but customer-centric.
• Comfortable working with targets, SLAs, and scorecards.
• Open to feedback, coaching, and continuous improvement.
• Team player who collaborates well with TLs and Account Managers.

Job Summary

We are looking for a driven and result-oriented Sales Executive to promote and sell our EdTech products and services. The ideal candidate will be responsible for generating leads, converting prospects into customers, and building long-term relationships with students, parents, schools, or institutions.

Key Responsibilities

• Identify and generate new sales leads through calls, emails, field visits, and digital platforms
• Counsel students/parents or institutional clients on suitable courses and solutions
• Achieve monthly and quarterly sales targets
• Conduct product demonstrations and presentations (online/offline)
• Follow up with leads and maintain a strong sales pipeline
• Maintain accurate records of customer interactions in CRM
• Collaborate with marketing and academic teams to improve conversions
• Handle customer queries and resolve concerns professionally
• Stay updated with EdTech products, course offerings, and industry trends

Required Skills & Qualifications

• Bachelor’s degree in any discipline (MBA in Sales/Marketing is a plus)
• 0–3 years of experience in sales (EdTech experience preferred)
• Excellent communication and interpersonal skills
• Strong negotiation and persuasion abilities
• Target-driven and self-motivated mindset
• Comfortable with calling, follow-ups, and CRM tools
• Ability to work in a fast-paced, performance-driven environment

Preferred Skills

• Experience in B2C/B2B EdTech sales
• Knowledge of online learning platforms and digital education
• Experience handling students, parents, or institutional clients

We're looking for an experienced Zoho Developer (2-4 years) to join our team! You'll work with internal teams to understand business requirements, configure and customize Zoho apps, and deliver end-to-end solutions. You'll also provide support, troubleshoot issues, and guide junior team members. Required skills include hands-on experience with Zoho Creator, CRM, Flow, Books, Analytics, and more, plus strong problem-solving and communication skills. Experience in client-facing roles and managing multiple projects is a plus.

🚀 We’re Hiring | Technical Project Manager – MERN Stack (Pre-Sales & Delivery)

Infosparkles IT Solution is looking for a highly skilled Technical Project Manager who can own projects end-to-end — from lead conversion to final delivery.

🔹 What we’re looking for:

✔ Strong technical knowledge of MERN Stack (Node.js, React.js, MongoDB, Express.js)

✔ Experience in Pre-Sales – handling leads & converting them into clients

✔ Confident in client meetings, requirement gathering & technical discussions

✔ Ability to prepare SRS documents, estimate timelines & initiate projects independently

✔ Experience in leading development teams and managing deliveries

✔ Good understanding of System Architecture & CI/CD pipelines

✔ Fluent English communication

✔ Ownership mindset & leadership skills

🔹 Role Highlights:

• Client handling & technical consultations

• Project estimation, planning & execution

• Team leadership & delivery management

• Business support through pre-sales activities

📍 Immediate Joiners Preferred

The Design Engineer is responsible for planning, developing, and improving product designs by converting concepts and requirements into detailed engineering drawings and specifications. The role involves collaboration with production, quality, and project teams to ensure designs are functional, cost-effective, and manufacturable.

Key Responsibilities:

• Create 2D and 3D designs using CAD software such as AutoCAD, SolidWorks, CATIA, or Creo
• Prepare detailed drawings, BOMs, and technical documentation
• Analyze design feasibility, materials, tolerances, and manufacturing methods
• Coordinate with production, quality, and vendors to resolve design-related issues
• Modify existing designs to improve performance, quality, or cost
• Ensure compliance with industry standards and customer specifications
• Support prototyping, testing, and validation activities
• Participate in design reviews and continuous improvement initiatives

The VTL / CNC / VMC / HMC Operator is responsible for operating and maintaining machine tools to produce precision components as per drawings and specifications. The role includes machine setup, tool handling, quality checks, and ensuring production targets are met while following safety and quality standards.

Key Responsibilities:

• Operate VTL, CNC, VMC, and HMC machines for machining operations
• Set up machines, load programs, and select appropriate tools
• Read and interpret engineering drawings and work instructions
• Monitor machining processes and make minor adjustments as required
• Perform dimensional inspection using vernier calipers, micrometers, and gauges
• Maintain production records and inspection reports
• Identify machine issues, tool wear, or defects and report to supervisors
• Ensure adherence to safety, quality, and housekeeping standards (5S)
• Support continuous improvement and productivity initiatives

As a Customer Care Executive, you are the voice of Vasudha Foods. You will ensure that every customer seeking our Sattvic and millet-based products receives a warm, helpful, and seamless experience.

Responsibilities

• Support: Handle inquiries regarding product ingredients (Sattvic/No Onion-No Garlic), shipping timelines, and availability.
• Resolution: Address and resolve customer complaints regarding delivery delays or product issues with empathy.
• Guidance: Assist customers in choosing the right meal packs based on their dietary preferences (e.g., Upvas or Festive packs).
• Coordination: Liaise with the logistics team to track shipments and provide real-time updates to customers.

A CNC Wirecut EDM Machine Operator is responsible for operating, setting up, and maintaining wire electrical discharge machining (EDM) equipment to produce precision components as per engineering drawings and specifications. The role involves loading programs, setting workpieces, selecting appropriate wire and cutting parameters, and monitoring machining operations to ensure accuracy and quality.

The operator interprets technical drawings, measures finished components using precision instruments, and performs in-process inspections to maintain tight tolerances. Responsibilities also include basic machine troubleshooting, routine maintenance, wire threading, and ensuring proper dielectric fluid levels.

The CNC Wirecut EDM Machine Operator works closely with production and quality teams to meet output targets while adhering to safety and quality standards. Attention to detail, problem-solving skills, and adherence to standard operating procedures are critical for success.

Key Skills: Wirecut EDM operation, CNC programming basics, blueprint reading, precision measurement, machine maintenance.

Qualifications: ITI / Diploma in Mechanical or related trade; experience in CNC or EDM machining preferred.

A Design Engineer is responsible for developing, designing, and improving products, components, or systems based on technical requirements and customer needs. The role involves creating detailed engineering drawings, 3D models, and specifications using CAD software, while ensuring designs meet quality, safety, and performance standards.

Design Engineers collaborate closely with cross-functional teams including manufacturing, quality, procurement, and project management to ensure designs are practical, cost-effective, and manufacturable. They analyze design feasibility, conduct simulations and testing, and modify designs based on results and feedback.

The role also includes material selection, tolerance analysis, and documentation preparation. Design Engineers support prototype development, troubleshoot design issues, and assist in transitioning designs from concept to production. Continuous improvement, innovation, and compliance with industry standards are key aspects of the role.

Key Skills: CAD tools (AutoCAD, SolidWorks, CATIA), problem-solving, technical documentation, analytical thinking, teamwork.

Qualifications: Bachelor’s degree in Mechanical, Electrical, or related Engineering discipline.

The Power BI Intern will assist the analytics team in using Microsoft Power BI to create interactive dashboards and reports. Working with actual datasets to assist well-informed business decision-making, this position provides practical exposure to data analysis, visualization, and business intelligence techniques.

• The preparation of the companies QA manual control and supervision of all amendments and revisions
• Control and the distribution of all the companies quality documentation
• Monitor all quality related activities on the project
• Perform all internal and external audits on behalf of the companies management
• Verify contractor quality requirements are specified to vendors and contractor documentation submittals.
• Attend all pre-bid meetings and coordinate all project requirements with the project bidders.
• Attend client quality management meetings
• The preparation and control of project quality system management documentation prior to project commencement.
• Review quality inspection personnel qualifications and training requirements
• Monitor the disposition of all issued nonconformance reports.
• Monitor the progress and effectiveness of the project quality management system. Recommend and implement improvements when required.
• Coordinate all QA/QC activities with the site QC manager
• Coordinate all QA/QC activities with the site QA/QC procurement manager
• Coordinate all quality related correspondence with the customers representatives.
• Monitor statistical method reporting.
• Action and close all customer complaints
• Control all achieve documentation upon the completion of the project.

We are looking for Customer Delight Specialists who will ensure every learner’s journey with us is positive, impactful, and supportive. You will handle learner inquiries, resolve challenges, and guide them to maximize their learning experience with empathy and clear communication.

💼 Key Details

CTC: ₹3.7 LPA (90% fixed & 10% variable)

Job Type: On-site, 5 days working

Interview Mode: Face-to-Face

Availability: Immediate joiners preferred

Eligibility: Open for fresh graduates (Technical background – BTech, BCA, BSc Computer Science)

🎯 Key Responsibilities

Handle inbound/outbound calls, emails, and chats for domestic & international learners

Resolve product-related issues with effective solutions and clear communication

Provide empathetic support to learners facing study or technical challenges

Guide learners to the right resources and supplementary content

Build strong learner relationships through personalized support and advice

Go the extra mile to exceed expectations and contribute to learner satisfaction

✅ Desired Profile

Excellent communication skills (verbal & written)

Professional approach with strong problem-solving abilities

0–1 year of experience in voice process (calls, chat, ticket management)

Preferably from an ed-tech or educational services background

Familiarity with LMS and digital learning tools is a plus

Ability to personalize learner engagement strategies

⏰ Shift Details

Rotational shifts & rotational week offs

"Candidates eager to join can submit their application or reach out through a call

Job Title: Customer Success Associate

Work Mode: Work From Office

Location: Gurugram, Haryana

Job Description:

We are hiring Customer Success Associates. The role involves handling customer queries efficiently and providing accurate information while ensuring a positive customer experience.

Key Responsibilities:

• Handle inbound/outbound customer queries professionally
• Provide timely and effective resolutions to customer concerns
• Maintain clear and accurate communication with customers

Eligibility Criteria:

• Qualification: Graduation mandatory
• Skills: Excellent verbal and written communication skills in English and Hindi

Shift & Working Days:

• 24/7 Rotational Shifts
• 6 Days working, 1 Weekly Off

Job Overview:

We are looking for a smart, proactive, and street-smart Business Development Manager who can collect information from multiple sources, analyze it, and convert it into business opportunities. The ideal candidate should be excellent in B2B communication, quick in execution, and capable of finding solutions even with limited resources.

Key Responsibilities:

• Collect and research business-related information from online platforms, offline sources, market visits, competitors, and networks
• Identify new B2B opportunities, potential clients, partners, and channels
• Build and maintain strong relationships with business clients, vendors, and decision-makers
• Communicate effectively via calls, emails, WhatsApp, meetings, and other B2B channels
• Convert collected information into actionable leads and revenue opportunities
• Work efficiently and ensure quick task execution
• Track market trends, competitor activities, and customer requirements
• Coordinate with internal teams for smooth execution and follow-ups
• Achieve assigned targets and growth objectives

Required Skills & Qualifications:

• Proven experience in Business Development / Sales / B2B roles
• Strong communication and negotiation skills
• Ability to extract useful information from market, internet, people, and data
• Fast decision-making and execution capability
• Problem-solving and result-oriented attitude
• Comfortable with multitasking and working under pressure
• Good knowledge of CRM tools, Excel, and online research
• Self-motivated and able to work independently

Preferred Candidate Traits:

• Quick learner and adaptable to new industries
• Comfortable with fieldwork, calls, and meetings
• Ability to think beyond standard processes

Experience:

• 1–3 years of experience in Business Development / B2B Sales (flexible for the right candidate)

Java GS Java Developer – Job Description Wissen Technology is now hiring for a Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. Required Skills: • Exp. - 2- 7 years. • Experience in Core Java and Spring Boot. • Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns. • Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications. • Good development experience with RDBMS. • Good knowledge of multi-threading and high-performance server-side development. • Basic working knowledge of Unix/Linux. • Excellent problem solving and coding skills. • Strong interpersonal, communication and analytical skills. • Should have the ability to express their design ideas and thoughts. About Wissen Technology: Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered Java GS projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals. Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’. Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world. Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation. We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted 

About the Role:

We are seeking a skilled and enthusiastic React.js Web Developer to join our technology team. The ideal candidate will be responsible for building high-quality user interfaces, enhancing user experience, and developing efficient web applications.

Key Responsibilities:

1. Develop responsive, interactive, and high-performing web applications using React.js, JavaScript/TypeScript, and modern front-end libraries.

2. Translate UI/UX wireframes into high-quality code and reusable components.

3. Optimize components for maximum performance across various devices and browsers.

4. Work with the team to design, structure, and maintain scalable front-end application architecture.

5. Integrate REST APIs, third-party services, and internal tools into the application.

6. Manage application state using tools such as Redux, Context API, or other state management libraries.

7. Write clean, readable, and well-documented code following best industry practices.

8. Conduct thorough debugging, troubleshooting, and performance enhancements.

9. Assist in deployment processes and ensure the application works smoothly in production.

10. Familiarity with CI/CD pipelines is an added advantage.

11. Collaborate with the team on planning, development, and code reviews.

12. Stay updated with the latest technologies and development best practices.

Required Skills & Qualifications:

• Bachelors degree in Computer Science, IT, or related field (or equivalent experience).
• 2 - 3+ years of experience in React JS development.
• Strong proficiency in JavaScript (ES6+), HTML5, CSS3.
• Hands-on experience with React Hooks, Redux, Context API, and component-based architecture.
• Good understanding of REST APIs and asynchronous request handling.
• Experience with build tools like Webpack, Babel, Vite, etc.
• Familiarity with Git/GitHub and version control workflows.
• Knowledge of responsive design and cross-browser compatibility.
• Strong problem-solving and analytical abilities.
• Ability to work independently as well as in a team environment.
• Time management skills and ability to meet deadlines.
• A positive attitude and willingness to learn new technologies.

Why Join Us?

• Competitive Salary and Professional development opportunities and training.
• Opportunity to work with cutting-edge technologies in a fast-paced environment.
• A supportive environment that encourages learning and growth.
• Collaborative team culture focused on creativity and continuous improvement.

We are seeking a motivated Data Analyst to support business operations by analyzing data, preparing reports, and delivering meaningful insights. The ideal candidate should be comfortable working with data, identifying patterns, and presenting findings in a clear and actionable way.

Key Responsibilities:

• Collect, clean, and organize data from internal and external sources
• Analyze large datasets to identify trends, patterns, and opportunities
• Prepare regular and ad-hoc reports for business stakeholders
• Create dashboards and visualizations using tools like Power BI or Tableau
• Work closely with cross-functional teams to understand data requirements
• Ensure data accuracy, consistency, and quality across reports
• Document data processes and analysis methods

• Assist in designing user-friendly interfaces for web and mobile applications.
• Create wireframes, prototypes, and visual designs to demonstrate design concepts.
• Conduct user research, gather feedback, and analyse user needs.
• Collaborate closely with developers, project managers, and other teams as per requirement of projects.
• Ensure designs align with usability principles, accessibility standards, and brand guidelines.
• Iterate on designs based on feedback and testing results.
• Stay updated with design trends, tools, and best practices in UI/UX design.

We are looking for motivated Power Platform Interns with an interest in Power Apps and Power Automate to join our team remotely for a 3-month internship. This role is ideal for students or graduates who want hands-on experience in building low-code applications, workflow automation, and process optimization. While this is an unpaid internship, interns who successfully complete the program will receive a Completion Certificate and a Letter of Recommendation. 

I. Core Responsibilities & Operations

• Advanced Setup & Operation: Independently perform complex setup of 3-axis, 4-axis, and 5-axis Vertical Machining Centers (VMC) for production runs, including fixture alignment, tool pre-setting, and datum establishment.
• Program Ownership: Proficiently read, edit, and optimize existing CNC programs (G-code/M-code) for improved cycle time, tool life, and surface finish, particularly for complex, contoured aerospace parts.
• First-Part Approval (FPA): Responsibility for running the first component (first off), conducting full dimensional inspection, and signing off on the production setup sheet (Setup Verification).
• Troubleshooting: Act as the first line of defense for machine, tooling, and program issues, conducting root cause analysis (RCA) for non-conformances and implementing immediate corrective actions.
• Material Expertise: Expertly machine exotic aerospace materials such as Titanium, Inconel, Invar, and specialized aluminum/stainless steel alloys, understanding material-specific cutting parameters.

II. Quality, Inspection & Compliance

• GD&T Mastery: Expertly interpret complex engineering blueprints, technical drawings, and specifications using advanced Geometric Dimensioning and Tolerancing (GD&T) principles.
• Precision Measurement: Perform detailed, in-process, and final quality checks using a full range of precision instruments (e.g., micrometers, bore gauges, height masters, and surface roughness testers).
• Tolerancing: Consistently achieve and maintain ultra-tight tolerances, often in the range of $\pm 0.0005$ inches ($\pm 12 \mu m$) as required for flight-critical components.
• Documentation: Maintain meticulous and accurate production records, tool logs, inspection reports, and adherence to AS9100/ISO 9001 quality standards for traceability.

III. Process Optimization & Leadership

• Process Improvement: Proactively identify and propose Kaizen/Continuous Improvement initiatives related to tooling, fixturing, and machining strategies to increase productivity (throughput) and reduce scrap rates.
• Mentorship: Train, guide, and mentor junior operators and setters on best practices, machine safety, quality control procedures, and technical setup skills.
• Maintenance: Perform detailed preventive maintenance (PM) tasks and communicate complex machine performance issues to the maintenance team effectively to minimize downtime.

Experience: 4-5 years as a VMC Operator/Setter, preferably in Aerospace, Defence, or High-Precision manufacturing industries.

Machinery: Strong hands-on experience with 3/4/5-axis VMC machines (e.g., Haas, Fanuc, Siemens control systems).

Technical: Expert in GD&T and ability to read $\mu m/\mu in$ surface finish callouts.

Software: Ability to read/edit G-code; experience with CAM software (Mastercam, Siemens NX, PowerMill) is a significant advantage.

Education: Diploma in Mechanical Engineering

Requires that any candidate know the M365 Collaboration environment. SharePoint Online, MS Teams. Exchange Online, Entra and Purview. Need developer that possess a strong understanding of Data Structure, Problem Solving abilities, SQL, PowerShell, MS Teams App Development, Python, Visual Basic, C##, JavaScript, Java, HTML, PHP, C.

Need a strong understanding of the development lifecycle, and possess debugging skills time management, business acumen, and have a positive attitude is a must and open to continual growth.

Capability to code appropriate solutions will be tested in any interview.

Knowledge of a wide variety of Generative AI models

Conceptual understanding of how large language models work

Proficiency in coding languages for data manipulation (e.g., SQL) and machine learning & AI development (e.g., Python)

Experience with dashboarding tools such as Power BI and Tableau (beneficial but not essential)

About SuperHuman Race

In 2016, we started imagining a world where 'good' is valued and rewarded. Based on this lofty mission of making the world a better place, powered by human kindness, we started looking for our answers in data and technology. At the SuperHuman Race, we take pride in using creativity and data to solve intersections. In working out these solutions, we discover the engineers, the architects, and the authors that live and breathe deep inside the colorful fabric of society. We automate social purposes for organizations and deliver impact-related insights to all of our users. At the core of the SuperHuman Race is the belief that while good work is important and aspiring to make an impact is necessary, it cannot be sustainable unless it is also fun!

Job Summary

We are looking for an Android Developer who is passionate about pushing mobile technologies to their limits. You will work with our team of talented engineers to design, build, and enhance the next generation of our mobile applications. This role will give you the opportunity to work on impactful projects while collaborating with cross-functional teams to create secure, scalable, and user-friendly Android solutions.

Key Responsibilities:

1. Design and build advanced applications for the Android platform.
2. Collaborate with cross-functional teams to define, design, and ship new features.
3. Integrate with outside data sources and APIs.
4. Unit-test code for robustness, including edge cases, usability, and general reliability.

1. Identify and fix bugs while improving overall application performance.
2. Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
3. 
   

Qualifications:

1. Bachelor’s/Master’s degree in Computer Science, Engineering, or related field.
2. Proven software development experience with strong Android development skills.
3. At least one original Android app published on the Play Store.
4. Hands-on experience with the Android SDK.
5. Experience working with remote data via REST and JSON.
6. Strong experience with third-party libraries and APIs.
7. Solid understanding of the mobile app landscape, architectures, trends, and emerging technologies.
8. Clear understanding of the full mobile development life cycle.

Preferred Skills:

1. Familiarity with Android UI/UX design principles and best practices.
2. Knowledge of Kotlin in addition to Java.
3. Experience with cloud message APIs and push notifications.
4. Understanding of version control systems (e.g., Git).
5. Problem-solving mindset with the ability to think critically about edge cases and scalability.

Why Join Us?

• Build mobile applications that create social and environmental impact.
• Work with a talented and purpose-driven team.
• Opportunity to design and implement apps used by communities and organizations worldwide.
• Exposure to cutting-edge technologies and innovation-driven projects.
• 5 Days Working.
• Informal Dress Code.

How to apply?

Send your resume and portfolio (if available) with a brief overview of your work, current CTC & Notice Period details to arman @ mysuperhumanrace dot com

Subject: Application for Android Developer

At SHR, we believe in meritocracy and are proud of the diverse team we have built. We welcome talent from all regions, geographies, languages, backgrounds, cultures, genders, and age groups in our attempt to accelerate progress and deliver on our shared goals of sustainability & equity.

Are you a motivated individual eager to launch your career in generative AI and learn advanced technologies? Are you a hands-on learner with an interest in large language models and emerging AI technologies? Do you possess the ability to collaborate effectively within a team environment to implement and learn technical solutions?

At Aivar, we're looking for entry-level architects and engineers to learn generative AI techniques and contribute to building innovative solutions under the guidance of experienced professionals.

As an Generative AI/ML Engineer, you'll learn from technology and business teams while developing solutions. You will gain hands-on experience in a fast-paced environment that contributes to innovative AI projects.

Key job responsibilities:

● Learn to implement large language model solutions using Amazon Web Services (AWS)

● Learn Generative AI frameworks (LangChain, LangSmith, HuggingFace)

● Support prompt engineering implementation

● Assist in fine-tuning pipelines for specific use cases

● Learn to build basic generative AI solutions for text and images

● Help implement RAG architectures

● Support MLOps/LLMOps practices

● Document implementations and learnings

● Assist in testing generative AI solutions

Are you eager to kick-start your career in DevOps and learn the latest technologies to solve complex problems? Do you enjoy hands-on problem-solving, exploring cloud technologies, and supporting innovative solutions? At Aivar, we are looking for a DevOps Engineer to join our team.

In this role, you will assist in the implementation and support of DevOps practices, including containerization, orchestration, and CI/CD pipelines, while learning from industry experts.

This is an exciting opportunity to grow your skills and work on transformative projects in a collaborative environment.

Requirements

Preferred Technical Qualifications

• 2 – 5 years of experience in DevOps, system administration, or software development (internship experience is acceptable).
• Familiarity with container technologies such as Docker and Kubernetes.
• Understanding of Infrastructure as Code (IaC) tools like Terraform or CloudFormation.
• Knowledge of CI/CD tools like Jenkins, GitLab CI, or GitHub Actions.
• Programming experience in Python, Java, or another language used in DevOps workflows.
• Understanding of cloud platforms such as AWS, Azure, or GCP
• Willingness to learn advanced Kubernetes concepts and troubleshooting techniques.Preferred Soft Skills

Collaboration Skills:

• Willingness to work in cross-functional teams and support the alignment of technical solutions with business goals.
• Eager to learn how to work effectively with customers, engineers, and architects to deliver DevOps solutions.

Effective Communication:

• Ability to communicate technical concepts clearly to team members and stakeholders.
• Desire to improve documentation and presentation skills to share ideas effectively.

Problem-Solving Mindset:

• Curiosity to explore and learn solutions for infrastructure challenges in DevOps environments.
• Interest in learning how to diagnose and resolve issues in containerized and
•  distributed systems.

Adaptability and Continuous Learning:

• Strong desire to learn emerging DevOps tools and practices in a dynamic environment.
• Commitment to staying updated with trends in cloud computing, DevOps, and

Team-Oriented Approach:

• Enthusiastic about contributing to a collaborative team environment and supporting
• overall project goals.
• Open to feedback and actively sharing knowledge to help the team grow.

Certifications (Optional but Preferred)

• Certified Kubernetes Application Developer (CKAD) or equivalent Linux Foundation
• certification
• Any beginner-level certifications in DevOps or cloud services are a plus. 
• Any AWS Certification

Why Join Aivar?

At Aivar, we are re-imagining analytics consulting by integrating AI and machine learning to create repeatable solutions that deliver measurable business outcomes. With a culture centered on innovation, collaboration, and growth, we provide opportunities to work on transformative projects across industries.

About Diversity and Inclusion

We believe diversity drives innovation and growth. Our inclusive environment encourages individuals of all backgrounds to contribute their unique perspectives to shape the future and analytics.

About MyOperator:

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

About the Role

We are looking for a dynamic Assistant Manager – Human Resources to lead and manage end-to-end HR Operations. This role is perfect for someone who enjoys ownership, loves systems, and can run HR processes smoothly with speed, accuracy, and empathy. If you’re a people-centric, process-driven professional with strong experience in Zoho People and HR workflows—this is for you!

Key Responsibilities

• Own complete HR Operations lifecycle: Onboarding → Documentation → HRMS → Attendance → Payroll Coordination → Exit
• Manage and guide HR Executives to ensure smooth execution of daily activities.
• Drive HRMS (Zoho People) modules, workflows & automation end-to-end.
• Create, optimize & track HR workflows, forms, policies, and SLAs.
• Ensure compliance with statutory requirements & internal processes.
• Manage attendance, leave administration & geo-tracking rules.
• Coordinate payroll inputs & ensure timely monthly closures.
• Maintain employee records, dashboards, reports & audit data.
• Respond to HR tickets/queries with speed & empathy.
• Support engagement activities, culture programs & internal communication.
• Partner with leaders to ensure high HR experience & operational excellence.

Requirements

• 4–7 years of hands-on experience in HR Operations
• Must have strong experience in Zoho People (automation/workflows/reports)
• Experience managing HR Executives / small team
• Excellent communication, organization & problem-solving skills
• Understanding of HR policies, compliance, and operational frameworks
• Comfortable working in fast-paced & tech-driven environments
• Strong analytical mindset with data-first approach
• 
  

Preferred Skills

• Experience in Zoho suite administration
• Comfortable with OKR-based execution
• Process creation & SOP documentation
• Employee experience & engagement mindset

Why Work With Us?

• Ownership-driven role – you run the show
• Opportunity to build and automate HR at scale
• Fast-growth tech company environment
• Collaborative culture
• Freedom to experiment & innovate

Who Will Love This Role?

• Someone who enjoys taking full ownership
• Someone who can manage people & processes
• Someone who loves working through HR tech & data
• Someone who loves improving systems & employee experience

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Why Join Us?

• Be part of a high-growth SaaS organization impacting the way businesses communicate.
• Opportunity to work directly with business leaders and decision makers.
• Grow your career in strategic and modern HR practices.
• Competitive compensation and a collaborative work culture that values initiative and ownership.

About Us:

InstaWeb Labs Pvt. Ltd. builds Websites.co.in, a platform that lets micro-businesses create a website in 5 minutes. With 4M+ users in 190+ countries and 98 languages, we’re globally recognized by Google, Facebook, and Cornell for innovation and impact.

We're seeking a high-ownership, analytical, and resourceful intern to work directly with our founders on growth, strategy, and high-impact initiatives.

Responsibilities:

-Run growth campaigns & strategic experiments (outreach, ambassador programs, partnerships)

-Prepare investor decks & lead due diligence processes

-Build & track OKRs/KPIs across the org

-Liaise between founders, teams, and key partners

-Manage high-priority projects with tight deadlines

Skills:

-Strong problem-solving & analytical skills

-Excellent stakeholder & project management abilities

-Fast execution with minimal oversight

-Ability to handle confidential information

-Prior exposure to startups/consulting/high-growth teams is a plus

Founder’s Office Associate

Location: Bhubaneswar

Type: Full-time 

About the Role:

As a Founder’s Office Associate at LPG Guru, you will work directly with the founding team to drive strategic initiatives across product, operations, and partnerships. You will be at the intersection of technology, business, and LPG distribution, helping streamline our product adoption and growth.

Key Responsibilities:

• Conduct market and competitor research, providing actionable insights to improve product efficiency and positioning.
• Design SOPs, distributor onboarding processes, and automated workflows to ensure smooth day-to-day operations.
• Create pitch decks, reports, and documentation to support business growth, investor updates, and client deliverables.
• Drive projects related to product, distributor onboarding, and market expansion.
• Liaise between the tech team and business side to ensure alignment.
• Manage priorities, follow-ups, and cross-team communication.

Requirements:

• Bachelor’s degree (MBA preferred but not mandatory).
• 0–1 year of experience in strategy or startup operations.
• Strong analytical and problem-solving mindset, with exposure to SaaS or B2B tools.
• Excellent communication and presentation skills.
• Ability to work in a high-growth, ambiguous startup environment.
• Proficiency with Google Sheets; basic scripting using Google Apps Script.
• Familiarity with Postmaster.
• Hands-on experience with CRM tools.
• Experience in workflow creation/automation.

Start Date: Immediate joining preferred.

Benefits / Perks

• 6-month internship to start.
• Performance evaluated against defined KPIs.
• High performers may receive a Pre-Placement Offer (PPO) for a full-time role

Learn more about us at lpgguru.in

JOB DESCRIPTION

Experience: 5-8 years

Location: Mumbai

Wissen Technology is now hiring for a Senior Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. 

Required Skills:

• Exp. - 5-8 years
• Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications.
• Good development experience with RDBMS.
• Good knowledge of multi-threading and high-performance server-side development.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

About Us:

At Wissen Technology, we deliver niche, custom-built products that solve complex business challenges across industries worldwide.

Founded in 2015, our core philosophy is built around a strong product engineering mindset—ensuring every solution is architected and delivered right the first time. Our commitment to excellence translates into delivering 2X impact compared to traditional service providers. How do we achieve this? Through a combination of deep domain knowledge, cutting-edge technology expertise, and a relentless focus on quality. 

We don’t just meet expectations—we exceed them by ensuring faster time-to-market, reduced rework, and greater alignment with client objectives. We have a proven track record of building mission-critical systems across industries, including financial services, healthcare, retail, manufacturing, and more. 

Wissen stands apart through its unique delivery models. Our outcome-based projects ensure predictable costs and timelines, while our agile pods provide clients the flexibility to adapt to their evolving business needs. Whether it’s AI/ML for unstructured data processing, cloud enablement, or data engineering, Wissen leverages its thought leadership and technology prowess to drive superior business outcomes. Our success is powered by top-tier talent. Our proprietary Interview Ninja platform ensures we hire the best, building high-performing teams that deliver unmatched results. 

Today, Wissen Technology has a global footprint with 2200+ employees across offices in the US, UK, UAE, India, and Australia. Our mission is clear: to be the partner of choice for building world-class custom products that deliver exceptional impact—the first time, every time.

Website : www.wissen.com 

Key Responsibilities:

Execute manual test cases based on project requirements.

Identify, log, and track software defects using tools like JIRA or Bugzilla.

Assist in preparing test plans, test scenarios, and test data.

Work closely with developers and Project Manager to reproduce and resolve issues.

Perform functional, regression, and smoke testing.

Support the QA team in maintaining testing documentation and reports.

Learn and gradually contribute to automation testing (if applicable).

Required Skills and Qualifications:

Bachelor’s degree in Computer Science, IT, or related field.

1–2 years of experience in software testing .

Basic understanding of SDLC, STLC, and software testing concepts.

Familiarity with bug tracking tools (e.g., JIRA) and test management tools.

Strong attention to detail and analytical skills.

Good written and verbal communication.

Nice-to-Have (Preferred):

Exposure to automation tools like Selenium or Postman.

Knowledge of SQL and database queries.

Understanding of Agile / Scrum methodologies.

ISTQB Foundation certification or equivalent is a plus.

Personal Attributes:

Quick learner with a proactive attitude.

Team player with a focus on quality and continuous improvement.

Strong problem-solving and time-management skills.

Compensation:

Competitive salary and performance-based growth opportunities.

Job Title: Operations Executive

Location: Kolkata

Job Description:

We are looking for a highly organized and proactive Operations Executive to join our growing team. The ideal candidate will be responsible for managing the backend processes that support smooth day-to-day operations, especially in areas such as travel bookings, billing, chauffeur coordination, and customer support. The role demands a detail-oriented individual with excellent analytical skills and a commitment to accuracy and customer satisfaction.

Key Responsibilities:

1. Operational Support

• Manage and process travel bookings (domestic and international) in coordination with internal teams and third-party vendors.
• Monitor and verify billing records, ensuring all invoices, receipts, and payment details are accurate and aligned with company policies.
• Handle and coordinate chauffeur services, ensuring timely vehicle allocation, schedule adherence, and issue resolution.

2. Customer Interaction

• Respond to customer queries via email and phone in a professional and timely manner.
• Ensure customer satisfaction by providing effective resolutions to complaints, delays, or discrepancies.
• Maintain detailed logs of customer interactions, feedback, and action taken.

3. Data Management & Reporting

• Maintain and update internal databases, spreadsheets, and booking systems to ensure real-time data accuracy.
• Analyze operational data to identify inefficiencies, cost-saving opportunities, and performance trends.
• 
  

Required Skills:

• Strong numerical and analytical ability; comfort with handling data and making calculations.
• Proficiency in MS Office Suite (Excel – VLOOKUP, Pivot Tables; Word; PowerPoint).
• Excellent communication (verbal and written) in English; additional language proficiency is a plus.
• Ability to handle pressure and multitask efficiently in a fast-paced environment.
• Strong organizational and time-management skills.
• Positive attitude with a problem-solving mindset and the ability to work independently or in a team.

Experience: 0–2 years; prior experience in travel booking, billing, chauffeur services, or back-office operations is highly preferred.

Working Days: 6 days/week

Timing: 11am-9pm

 Position: Operations Manager

 📍 Experience: 2-4 yrs

 📍 Location: Hyderabad

 📅 Notice Period: Immediate Joiners Preferred

Required Skills:

• Strong leadership and organizational abilities.
• Excellent communication and interpersonal skills.
• Analytical thinking and problem-solving capabilities.
• Proficiency in MS Office and operations management tools (e.g., ERP systems).
• Time management and multitasking skills.
• Decision-making under pressure.

🏢 About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

💡 About the Role

We’re looking for a builder’s mindset — someone who doesn’t just follow processes but creates them.

As a Product Operations Associate (Founder’s Office), you’ll work directly with the COO, owning automation, internal tool development, and execution-heavy projects that make MyOperator faster and smarter.

You won’t just coordinate — you’ll ideate, design, test, and implement.

If you’re the kind of person who can turn “let’s automate this” into “it’s already done”, this role is your arena.

🎯 What You’ll Do

• Take ownership of internal product and automation projects from start to finish.
• Design and build simple systems, workflows, or tools using Zoho or other low-code platforms.
• Manage junior developers or interns, assigning clear technical tasks and ensuring delivery.
• Identify inefficiencies across business functions and create automation solutions.
• Collaborate directly with the COO to prioritize and deliver Founder’s Office initiatives.
• Test and validate solutions before rollout; track adoption and impact post-launch.
• Create documentation and training resources to make internal tools scalable.

🧠 What Makes You a Fit

• 1–3 years of experience in product operations, automation, or internal tools roles.
• Strong understanding of software systems, APIs, and workflow logic (hands-on mindset preferred).
• Able to independently manage tech projects — from concept to completion.
• Great at problem-solving, structure, and ownership.
• You don’t wait for instructions — you figure it out, fix it, and ship it.
• Bonus: Exposure to Zoho apps, automation tools, or low-code platforms.

⚙️ Good to Have

• Prior experience building small tools, internal dashboards, or workflow automations.
• Comfort with JavaScript / Python / Deluge for light hands-on scripting.
• Familiarity with Postman, APIs, or system integrations.
• Strong documentation and communication skills — clarity is your superpower.

🌟 Why You’ll Love This Role

• You’ll work directly with the COO and be part of the Founder’s Office brainroom.
• Every project you lead will have visible impact on how 200+ people work.
• You’ll learn how to think like a product owner and execute like a builder.
• No bureaucracy, no silos — just ideas, ownership, and results.
• Fast track to roles like Program Manager, Product Owner, or Automation Lead.

🎓 Who Can Apply

• Graduates in Engineering / Computer Science / Operations / Management.
• 1–3 years of experience preferred (internship experience in automation or product ops also counts).
• Comfortable with tools, logic, and data.
• Must be available full-time in our Noida office.

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform.

Trusted by 12,000+ brands, including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

About the Role

This is not a conventional “execute-tasks” position — it’s a Founder’s Office role, operating at the intersection of technology, strategy, and execution.

You will work directly with the COO to drive cross-functional, high-impact initiatives that power growth, automation, and operational efficiency across teams. The ideal candidate will be a proactive problem-solver with a strong understanding of software projects, automation, and business processes.

This role offers a front-row seat to how strategic decisions are made and executed in a fast-scaling SaaS environment.

Key Responsibilities

• Collaborate directly with the COO to plan and execute key tech-led and strategic initiatives.
• Manage projects end-to-end — from ideation to delivery, ensuring alignment across teams.
• Work closely with developers, interns, and cross-functional teams to drive progress on automation and AI-based projects.
• Bridge communication between business requirements and technical execution.
• Contribute to process optimization through automation, data tracking, and workflow management.
• Handle hands-on tasks like API testing, Zoho workflow reviews, and performance monitoring.
• Streamline project execution by ensuring clear goals, accountability, and on-time delivery.

Required Skills & Qualifications

• 1–3 years of experience in project management, product operations, or founder’s office roles.
• Strong understanding of software development concepts, APIs, and automation workflows (coding not required, but must be able to “speak developer”).
• Excellent communication, stakeholder management, and analytical skills.
• Proficiency with data analysis, dashboards, or project tracking tools.
• A proactive and structured approach to problem-solving with strong execution ownership.

Good to Have (Optional)

• Exposure to the Zoho ecosystem or SaaS platforms.
• Prior experience in startup or tech-driven business environments.
• Background in engineering, management, or operations.

Key Performance Indicators (KPIs)

Successful delivery of cross-functional projects, timely execution of automation and strategic initiatives, and measurable improvements in process efficiency and operational outcomes.

Growth Path

Opportunity to progress into roles such as Strategy Manager, Program Manager, or Business Operations Lead, working closely with leadership to drive high-impact organizational initiatives.

Why Join Us

At MyOperator, you’ll be part of the team that turns ideas into execution. This role provides direct exposure to leadership decision-making, strategic planning, and real-time business problem-solving. You’ll collaborate across tech, HR, product, and operations teams, gaining hands-on experience in both business and technology.

This position offers mentorship from senior leaders, rapid learning, and the chance to make visible impact in a growing SaaS company.

Who Can Apply

• Graduates from Tech, Management, or Operations backgrounds (B.Tech, BCA, MCA, or MBA preferred).
• Candidates with prior startup, SaaS, or Founder’s Office experience are strongly encouraged to apply.
• Must be based in Noida or open to working full-time from the office.

Job Title: Relationship Manager

Location: Hyderabad (WFO)

Experience: 2–5 Years

About the Role:

We are looking for a dynamic and client-focused Relationship Manager to manage and grow our portfolio of clients. The ideal candidate will have excellent communication skills, a strong understanding of client needs, and the ability to build long-lasting business relationships.

Key Responsibilities:

• Build, maintain, and strengthen long-term relationships with clients.
• Understand clients’ business needs and provide tailored solutions.
• Serve as the primary point of contact for client queries and concerns.
• Collaborate with internal teams (sales, operations, product) to ensure seamless service delivery.
• Identify opportunities for business growth within existing accounts.
• Monitor client satisfaction and proactively address any issues.
• Prepare reports and updates for senior management regarding client performance and engagement.
• Achieve set revenue targets and contribute to business development initiatives.

Senior Business Analyst 

Job Summary 

We are seeking an experienced Senior Business Analyst to lead business analysis activities, collaborate with senior management, and contribute to strategic initiatives that align with the organization's goals. The Senior Business Analyst will play a key role in driving business process improvements, optimizing efficiency, and ensuring the successful execution of projects. The role involves working with cross-functional teams, providing leadership and mentorship to junior analysts, and driving continuous improvements through data-driven insights. 

Key Responsibilities: 

● Collaborate with senior management to ensure business analysis activities align with organizational goals and strategic initiatives. 

● Provide valuable input into strategic planning processes by identifying opportunities for business improvement, innovation, and optimization. ● Lead the gathering, analysis, and documentation of complex business requirements for projects. 

● Ensure that business requirements are prioritized, validated, and traced throughout the project lifecycle, ensuring they are aligned with business objectives and strategic priorities. 

● Build and maintain relationships with key stakeholders at all levels of the organization, including executives, business unit leaders, and project sponsors. ● Utilize advanced communication, negotiation, and interpersonal skills to influence stakeholders and drive consensus on project scope, objectives, and priorities. ● Lead business process reengineering efforts to streamline workflows, enhance efficiency, and drive operational excellence. 

● Identify opportunities for automation, digitization, and outsourcing to improve business processes and reduce operational costs. 

● Collaborate with data scientists and business intelligence teams to develop predictive models, data visualizations, and dashboards to aid in decision-making processes. 

● Provide leadership and mentorship to junior business analysts, guiding their professional development and helping them grow their skills in business analysis methodologies and tools. 

● Facilitate communication and collaboration among project team members, including developers, designers, testers, and stakeholders.

● Monitor and identify potential risks to project success, including technical challenges, resource constraints, or changes in requirements. 

● Assist project managers in planning, monitoring, and controlling project activities related to business analysis. 

● Develop detailed project plans, including scope, objectives, timelines, resource requirements, and deliverables. 

● Stay abreast of industry trends, emerging technologies, and best practices in business analysis to apply innovative solutions to the current role. 

Skills and Qualifications: 

● Advanced communication, negotiation, and facilitation skills with the ability to influence stakeholders at all levels. 

● Strong analytical and problem-solving skills with expertise in gathering, analyzing, and documenting complex business requirements. 

● Proficiency in business analysis tools and methodologies (e.g., MS Visio, Jira, Confluence, Agile, etc.). 

● Demonstrated ability to lead business process reengineering and optimization efforts. 

● Ability to work effectively with data scientists and business intelligence teams to drive actionable insights from complex data sets.