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Content Delivery Operations Specialist
Content Delivery Operations Specialist
Brainayan's logo

Content Delivery Operations Specialist

Janhavi Bendre's profile picture
Posted by Janhavi Bendre
1 - 3 yrs
₹2L - ₹4L / yr
Pune
Skills
Problem solving
Communication Skills
colaboration

Job Title: Content Delivery Operations Specialist

Who We Are

At Brainayan, we are a learning and development consultancy partnering with companies

across industries and geographies. We specialize in designing and facilitating impactful

workshops and organizational development initiatives. Our passion lies in customizing

content that aligns with client culture and business needs, creating innovative participant

engagement experiences, and building tech-driven solutions that drive real behavior change.

Role Overview

We are seeking a highly organized and proactive Content Delivery Operations Specialist to

support the execution of our training and development programs. This role is critical in

ensuring seamless delivery of content through meticulous coordination, client

communication, and logistical support. You will work closely with facilitators, clients, and

internal teams to bring learning experiences to life.

Key Responsibilities

1. Training Execution & Logistics

• Coordinate travel, accommodation, and scheduling for facilitators/trainers.

• Liaise with clients to gather training materials, venue specifications, and tech setup

needs.

• Manage training calendars, timelines, and pre-session preparations.

• Provide facilitators for appropriate trainings based on client requirements and

program objectives.

• Ensure seamless execution of all logistical components for both in-person and virtual

training programs.

2. Client Communication & Support

• Serve as the main point of contact for clients post-onboarding for all operational

queries.• Provide ongoing support during program delivery to ensure a smooth experience for

all stakeholders.

• Proactively identify and resolve operational challenges.

3. Administrative & Documentation Support

• Maintain updated records for each training project (including feedback, attendance,

logistics).

• Assist in handling vendor coordination, invoice submissions, and compliance

documentation.

• Prepare and share communications, trackers, and reports for internal and client

purposes.

• Manage and negotiate with vendors

4. Calendar Management

• Schedule internal and client-facing meetings and manage Director’s calendars.

• Prioritize and block time effectively for important deliverables and meetings.

• Coordinate availability across internal and external stakeholders.

Qualifications & Skills

Required

• 3–5 years of experience in training operations, client coordination, or project

management.

• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace.

• Excellent verbal and written communication skills.

• Strong organizational skills and attention to detail.

• Ability to juggle multiple tasks, meet tight deadlines, and thrive in a fast-paced

environment.

• High level of discretion, professionalism, and client orientation.

Preferred

• Experience using project management or scheduling tools (Asana, Trello, Calendly,

etc.).

• Prior experience in the L&D or consulting industry.

Preferred

• Experience in L&D, HR tech, or consulting environments.

• Familiarity with project management tools like Asana, Trello, or Notion.Why Join Brainayan?

• Work with leading global brands and seasoned professionals.

• Be part of a fast-growing team passionate about people development.

• Contribute to meaningful work that creates real-world impact.

• Enjoy a culture that values innovation, collaboration, and continuous learning.

Read more
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Brainayan

Founded :
2016
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

N/A

Company social profiles

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Shubham Vishwakarma

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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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