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Connect and Heal Primary Care Pvt Ltd
Connect and Heal Primary Care Pvt Ltd cover picture
Connect and Heal Primary Care Pvt Ltd logo

Connect and Heal Primary Care Pvt Ltd

https://connectandheal.com/
Founded :
2016
Type :
Products & Services
Size :
1000-5000
Stage :
Profitable

About

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Company social profiles

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Jobs at Connect and Heal Primary Care Pvt Ltd

Connect and Heal Primary Care Pvt Ltd
at Connect and Heal Primary Care Pvt Ltd
Akash Satpute
Posted by Akash Satpute
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
0 - 1 yrs
₹3L - ₹4L / yr
Communication Skills
Active listening
Problem solving
Teamwork

About the role:


Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.


Responsibilities:

• Handling customer queries and managing customer coordination

• Approach all queries with customer centric attitude

• Manage data and MIS reports

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.


Candidate requirements:

• Min 1 to 3 years’ experience in a customer support role

• Can handle voice and non-voice process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.


Qualification

• Bachelor's degree in Any filed

• 0-1 years experience in a customer support role

• CTC Compensation upto 2.50 LPA to 3.50 LPA

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