Customer Experience Specialist

Position Overview: We are seeking a State Sales head with a passion for education and a proven track record in sales to lead and expand our presence in the Punjab state. Ambitious and energetic candidates required expertise in customer aquacation strategy & dedication for effective sales & marketing strategy to drive sustainable financial growth with forging strong relationships & product knowledge.

Key Responsibilities:

• Sales Strategy: Develop & execute a comprehensive sales strategy that aligns with the company's goals and objectives. Continuously evaluate and refine the strategy based on market trends & customer feedback.
• Revenue Growth: Meet and exceed revenue targets by identifying business opportunities, negotiating contracts, and managing the sales pipeline. Foster long-term relationships with key accounts.
• Market Analysis: Stay updated on industry trends, customer needs to inform product development and sales strategies. Conduct market research,competition & competitor analysis to identify opportunities for growth.
• Sales Process Optimization: Implement & improve sales processes, systems & follows the best practices in sales and customer relationship management, use tools to enhance efficiency & effectiveness. 
• Reporting and Analysis: Regularly analyze sales data and performance metrics to provide insights and recommendations for improvement. Present reports to senior management to track progress and make informed decisions.
• Customer Engagement: Collaborate with the marketing team to create targeted marketing campaigns, promotions, and events to attract and retain customers. Ensure exceptional customer satisfaction through effective communication and support.
• Collaboration: Identify and establish strategic partnerships with educational institutions, organizations & other stakeholders to expand the company's reach and influence in the EdTech sector.

Qualification and experience:

• Proven working experience as a State Sales head in K-12 or CBSE school business, 
• Proven sales track record, computer Proficiency for proposal development & CRM tools
• Market knowledge, strong relationship is expected with ability to build rapport
• Good analytical & Strong problem solving skills, listening and questioning skills, combined with the ability to interact confidently with clients, able to work under pressure in result oriented manner
• Graduate from any branch computer science, MBA, BA, B.Com  
• Edtech/Book publisher or sales & marketing experience are added advantages

Python Backend Developer

We are seeking a skilled Python Backend Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be on developing server-side logic to ensure high performance and responsiveness to requests from the front end. You will also be responsible for integrating front-end elements built by your coworkers into the application, as well as managing AWS resources.

Roles & Responsibilities

• Develop and maintain scalable, secure, and robust backend services using Python
• Design and implement RESTful APIs and/or GraphQL endpoints
• Integrate user-facing elements developed by front-end developers with server-side logic
• Write reusable, testable, and efficient code
• Optimize components for maximum performance and scalability
• Collaborate with front-end developers, DevOps engineers, and other team members
• Troubleshoot and debug applications
• Implement data storage solutions (e.g., PostgreSQL, MySQL, MongoDB)
• Ensure security and data protection

Mandatory Technical Skill Set

• Implementing optimal data storage (e.g., PostgreSQL, MySQL, MongoDB, S3)
• Python backend development experience
• Design, implement, and maintain CI/CD pipelines using tools such as Jenkins, GitLab CI/CD, or GitHub Actions
• Implemented and managed containerization platforms such as Docker and orchestration tools like Kubernetes
• Previous hands-on experience in:
• EC2, S3, ECS, EMR, VPC, Subnets, SQS, CloudWatch, CloudTrail, Lambda, SageMaker, RDS, SES, SNS, IAM, S3, Backup, AWS WAF
• SQL

We @Cerebry are an edtech startup and making world's First AI based truely Adaptive Platform. Our API generates Mathematics Questions on the fly as per student's performance.There are some time some erros in Questions Generated.So we need people who are smart in Mathematics and good in logic.

Thanks

Required Qualifications:

• Prior Experience in ServiceNow development and administration in an enterprise environment.
• Ability to configure, develop, and implement functionality within ServiceNow.
• ServiceNow System Developer, Administrator Certification.
• Ability to relate to software engineering challenges and practices.

Preferred Education/Experience:

• Education: BS degree in Computer Science or Engineering or equivalent on the job, hands-on experience.
• Minimum of 4+ years of overall IT experience, with a practical understanding of various technologies and processes such as operations systems, storage, networking, monitoring, and discovery.
• Experience delivering automated solutions and impl12ementation of highly scalable, highly available services.
• Other ServiceNow Micro Certifications.

The ideal candidate for this position will be responsible for ensuring steady growth for the company in terms of new clients and projects. 
The Business Development Associate should understand the company’s portfolio and be able to sell the same to the prospective clients in the network.
The candidate will be responsible for the success matrix of growth of the company. 

Responsibilities

• Devise and execute a successful business development strategy in line with the Company’s plans

• Win new business and achieve agreed revenue targets

• Generate high-quality leads that result in winning new projects and accounts

• Develop new business relationships with top advertising and marketing agencies in India & worldwide. 

• Write compelling business proposals

• Pitch business proposals to clients, negotiate and close sales

• Successfully manage the sales process from lead generation to conversion

• Attend appropriate events and conferences, acting as the perfect agency ambassador while networking

• Keep up-to-date and maintain a strong knowledge of all things digital

• Demonstrate initiative and drive
  
  
  
  

  Qualifications

  • Bachelors, Masters in relevant courses. 

  • 4-5  years of relevant work experience

  • Strong communication skills - oral and written

  • Experienced leader and collaborator

  • Must demonstrate the ability to meet deadlines

  
  
  

  Mandatory Qualifications required

  1. Should have a proven record of working in a Creative Agency or Advertising agency.

  2. Should have a thorough understanding of Digital marketing including Google & Social Mediums and how they benefit clients.  

  3. Should have a strong network of contacts which you will use to develop new business opportunities and to establish business relationships with top advertising and marketing agencies

  4. Be experienced in all stages of the sales process from lead generation to conversion

  5. Salary negotiable depending on the qualifications and experience.

  6. Should have an understanding that the job may require the person to be available after office hours/holidays.

  7. Should have a calm, polite, and professional behaviour and should be a self-motivated leader.

  8. Should Have great proposal writing, presentation and pitching skills

   

  CTC: 5-8 Lacs PA
  Based in Delhi