Customer Experience Specialist

Position

We are seeking an experienced SAP PS Consultant with expertise in CPM/EPPM (Commercial Project Management). The ideal candidate will have strong hands-on experience with the SAP Project System (PS) module and a deep understanding of CPM/EPPM functionalities within SAP. The consultant will be responsible for implementing, configuring, and supporting SAP PS solutions, specifically focusing on CPM/EPPM integration to support project management, financials, and operational processes.

Key Responsibilities

• Implement SAP PS Solutions: Lead and support the implementation of SAP Project System (PS) solutions, focusing on CPM/EPPM (Commercial Project Management), to ensure alignment with business processes and objectives.
• CPM Configuration & Customization: Configure and customize the SAP PS module and CPM functionality to meet business requirements, including project structures, cost tracking, budgeting, and billing processes.
• Integrate CPM with Other Modules: Work on the integration of CPM with SAP FI, CO, MM, SD, and other relevant modules, ensuring a seamless flow of data across systems for accurate project accounting and management.
• Project Planning & Execution: Support the planning, execution, and monitoring of projects within the SAP PS module, ensuring that CPM/EPPM processes such as project scheduling, resource management, and cost monitoring are handled efficiently.
• Data Migration & Conversion: Oversee data migration activities from legacy systems to SAP, ensuring correct data mapping, transformation, and validation for project data within SAP PS and CPM/EPPM.
• User Training & Documentation: Develop training materials and conduct training sessions for end-users on the SAP PS and CPM/EPPM functionalities.
• Provide comprehensive documentation of configurations and processes
• Testing & Quality Assurance: Perform unit testing, integration testing, and post-implementation support to ensure data integrity and the smooth functioning of SAP PS and CPM/EPPM processes.
• Post-Implementation Support: Provide ongoing support during EEthe hypercare phase and beyond, troubleshooting issues and ensuring proper maintenance and optimization of SAP PS and CPM/EPPM solutions.
• Collaboration with Stakeholders: Work closely with business stakeholders, project managers, and technical teams to ensure that the SAP PS and CPM/EPPM solutions align with business objectives and are efficiently executed
• Troubleshoot migration issues and provide timely resolutions.
• Support end users during testing and post-go-live phases.
• Strive to be aware of processes and procedures to fulfil and adhere to requirements as required under the ISO 9001, 14001, 45001 and 27001.
• Responsibility for reporting, monitoring measurement, nonconformity and corrective action with regards to ISO 9001, 14001, 45001 and 27001.
• Required Skills & Experience
• Expertise in SAP PS & CPM: Proven experience in implementing, configuring, and supporting the SAP Project System (PS) module with a focus on Commercial Project Management (CPM) processes.
• CPM Mandate: Strong hands-on experience with CPM functionalities within SAP, including commercial project planning, execution, cost management, billing, and revenue recognition.
• SAP Module Integration: Experience integrating SAP PS with other SAP modules like SAP FI, CO, MM, SD, and other relevant systems for end-to-end project management.
• Project Management Knowledge: Strong understanding of project lifecycl management, budgeting, forecasting, and reporting within the SAP environment.
• Data Migration Expertise: Experience with data migration activities, particularly in the context of SAP PS and CPM, ensuring data integrity and proper system configuration.
• Analytical & Problem-Solving Skills: Excellent problem-solving and analytical skills to identify issues in the project management lifecycle and implement corrective measures.
• Communication Skills: Strong communication and collaboration skills to work effectively with cross-functional teams and stakeholders, ensuring project objectives are met.

Preferred Qualifications

Industry Experience: Experience in industries such as construction, engineering, manufacturing, or any other industry utilizing complex project management processes is preferred.

Certification: Relevant certifications in SAP PS and CPM are a plus.

Experience in SAP S/4HANA: Experience with SAP S/4HANA and its

integration with PS/CPM functionalities is a plus.

Enterprise Sales Consultant will work in the sales team of Cogno AI and report to the respective managers. The enterprise sales consultant will be responsible for ensuring timely closures of the opportunities assigned to them and will be responsible for handling the end-to-end sales cycle for all the leads/opportunities allotted to them. Basis their experience they could be put in an International (APAC/MENA/Africa) or Domestic team.

Key Responsibility Areas (KRAs)

• Setting up the initial meeting with the right stakeholders.
• Establish client relationships through constant follow-ups and discussions/progress updates.
• Mapping the right use cases with the stakeholder for each of our existing clients.
• Showcasing the demo of our Products and explaining the use cases to the clients.
• Answering the most common questions related to the Product, use-case, Technical Architecture, Product Security, etc.
• Coordinating with various teams within the client - Business, IT, Information Security, etc.
• Coordinating with various teams within Cogno AI - Operations, Customer Success, Product, Information Security, etc.
• Completing the Sales cycle by getting the PO and the Contract Agreement signed.
• Achieving revenue (MRR booking) targets.

What do we look for?

• Should have worked at a fast-growing startup for at least 2 years.
• 1 to 4 years of B2B Sales experience in IT/SaaS based Enterprise software domain (Preferred if already have experience selling to BFSI companies)
• Experience in selling to international BFSI clients (APAC/MENA/Africa) - preferred
• Should have handled end-to-end sales cycle (Lead gen to closure - Money hitting company's bank account)
• Should have given product demos and converted the business ask of the customer to a solution for the end customer.
• Should have handled sales cycles of 4 to 6 months.
• Have handled 30 to 40 opportunities in parallel
• Should have handled senior-level persons (CxOs, SVPs, etc. ) in the past organization
• Should have closed opportunities worth Rs. 50,000 to Rs. 1,00,000 per month (MRR)

What do we have to offer you?

• Ownership of business goals.
• Hybrid Working policy
• MacBooks
• Health Insurance
• Life Insurance
• Kaha Mind Mental Wellness Plan
• Communication Allowance
• Flexible salary structure with tax savings
• Paytm Food Wallet
• Office clothes allowance

Position: Senior Embedded Software Engineer – PCIe / Embedded Linux

Location: Bangalore (Preferred)

Experience: 7+ years

Night Shift

About the Role:

We are seeking a highly skilled Senior Embedded Engineer with strong expertise in Embedded Linux and PCIe protocol development. The ideal candidate will have deep technical knowledge of PCIe (Gen4 and above) and experience in developing and debugging embedded systems at both hardware and software levels. Exposure to AI/ML or accelerator-based systems will be considered a strong plus.

Key Responsibilities:

• Design, develop, and optimize embedded software on Linux and RTOS platforms.
• Implement and validate PCIe-based communication and device drivers (Gen4 minimum, Gen5/6 preferred).
• Work closely with hardware and system teams to debug low-level issues related to PCIe interfaces.
• Develop firmware and system-level software components for high-performance embedded platforms.
• Participate in board bring-up, performance optimization, and hardware/software integration.
• Contribute to system architecture discussions and design reviews.
• Document design, testing procedures, and performance analysis.

Core Skills Required:

• Embedded Linux development (mandatory).
• Deep understanding of PCIe protocols (Gen4 minimum; Gen5/6 preferred).
• Strong knowledge of low-level driver development, DMA, interrupts, and memory management.
• Experience with Embedded RTOS environments.
• Familiarity with hardware debugging tools (e.g., JTAG, logic analyzers, oscilloscopes).
• Proficiency in C/C++ and scripting (Python, Shell).
• Excellent problem-solving and debugging skills.

Preferred Skills (Good to Have):

• Exposure to AI/ML hardware accelerators or data processing units (DPUs).
• Understanding of SoC architecture and high-speed interconnects.
• Experience working with multi-core systems and performance tuning.

Education:

• Bachelor’s or Master’s degree in Computer Engineering, Electronics, or related field.

Job Title: Business Development Executive (BDE)

Overview:

As a Business Development Executive, your primary responsibility is to identify new business opportunities and build relationships with potential clients. You will be responsible for developing and implementing strategies that will drive revenue growth and increase market share.

Key Responsibilities:

• Conduct market research to identify new business opportunities and potential clients

• Develop and maintain a pipeline of potential clients

• Build and maintain relationships with key decision-makers within the target market

• Develop and implement strategies to increase sales and revenue growth

• Negotiate and close business deals with clients

• Collaborate with other departments within the organization to ensure the delivery of high-quality products or services

• Keep up to date with industry trends, competitor activities, and regulatory changes that may impact the business

• Monitor and report on sales performance and adjust strategies accordingly

• Attend industry events and conferences to build relationships and promote the organization

Requirements:

• Bachelor's degree in Business, Marketing, or a related field

• Proven track record of successful business development or sales experience

• Excellent communication, negotiation, and interpersonal skills

• Ability to work independently and in a team environment

• Strong analytical and problem-solving skills

• Ability to manage multiple projects and priorities

Job Title : Video Editor & Videographer

Location : Ahmedabad, Gujarat

Job Type : Full-time

Job Overview :

We are seeking a creative and detail-oriented Video Editor & Reel Specialist to join our team in Ahmedabad. The ideal candidate will be responsible for creating high-quality, engaging video content, with a focus on social media reels. This role requires a strong storytelling ability, proficiency with DSLR cameras, and a deep understanding of the latest trends in video editing and social media engagement.

Key Responsibities :

Filming & Production:

• Operate DSLR cameras to capture professional-quality footage.
• Ensure proper framing, lighting, and sound during shooting.
• Plan, shoot, and produce engaging short-form videos (reels) tailored for Instagram, and other social media platforms.

Video Editing :

• Edit raw footage into polished, compelling videos that align with our brand's style and messaging.
• Utilize video editing software such as Adobe effects, Adobe Premiere Pro, or DaVinci Resolve for advanced editing tasks.
• Apply color grading, lighting adjustments, and sound enhancements to achieve a professional finish.

Content Planning & Collaboration :

• Work closely with the marketing and social media teams to brainstorm and develop video concepts.
• Assist in planning content calendars and scheduling shoots in alignment with social media strategies.

Trend Spotting & Creative Execution :

• Stay updated on the latest trends in video editing, social media, and content creation.
• Continuously experiment with new editing styles and techniques to enhance engagement and reach.

Post-production Enhancements :

• Add graphics, animations, captions, and sound effects to boost the visual appeal of reels.
• Ensure consistency in video quality and editing style across all content.

Requirements :

• Experience with DSLR Cameras :
• Proficient in operating DSLR cameras and adjusting settings for optimal footage capture.
• Video Editing Proficiency :
• Advanced skills in video editing software such as Adobe Premiere Pro, Final Cut Pro, or DaVinci Resolve.
• Creativity & Storytelling :
• Strong ability to tell engaging stories through visuals, with a solid understanding of composition, color grading, and lighting.
• Social Media Savvy :
• In-depth knowledge of social media platforms, especially Instagram and TikTok, and familiarity with current video trends.
• Attention to Detail:
• Excellent eye for detail and consistency in editing style and video quality.
• Portfolio:
• A portfolio showcasing recent video and reel work is required.

What We Offer :

• Competitive salary and benefits package.
• Opportunity to work in a creative and dynamic environment in Ahmedabad.
• Room for growth and development in video production and social media marketing.

     Designation – Tech Architect

Skills – Salesforce

Qualification – BE/ BSC/ BTECH

Experience – 12- 15 Years

• Mandatory: Docker, AWS, Linux, Kubernete or ECS
• Prior experience provisioning and spinning up AWS Clusters / Kubernetes
• Production experience to build scalable systems (load balancers, memcached, master/slave architectures)
• Experience supporting a managed cloud services infrastructure
• Ability to maintain, monitor and optimise production database servers
• Prior work with Cloud Monitoring tools (Nagios, Cacti, CloudWatch etc.)
• Experience with Docker, Kubernetes, Mesos, NoSQL databases (DynamoDB, Cassandra, MongoDB, etc)
• Other Open Source tools used in the infrastructure space (Packer, Terraform, Vagrant, etc.)
• In-depth knowledge on Linux Environment.
• Prior experience leading technical teams through the design and implementation of systems infrastructure projects.
• Working knowledge of Configuration Management (Chef, Puppet or Ansible preferred) Continuous Integration Tools (Jenkins preferred)
• Experience in handling large production deployments and infrastructure.
• DevOps based infrastructure and application deployments experience.
• Working knowledge of the AWS network architecture including designing VPN solutions between regions and subnets
• Hands-on knowledge with the AWS AMI architecture including the development of machine templates and blueprints
• He/she should be able to validate that the environment meets all security and compliance controls.
• Good working knowledge of AWS services such as Messaging, Application Services, Migration Services, Cost Management Platform.
• Proven written and verbal communication skills.
• Understands and can serve as the technical team lead to oversee the build of the Cloud environment based on customer requirements.
• Previous NOC experience.
• Client Facing Experience with excellent Customer Communication and Documentation Skills