Product Support Engineer

Job Title : Technology Strategy and Reporting Specialist

Total Experience : 8+ Years

Relevant Experience : Minimum 3 years of experience in Strategic technology planning and reporting.

Location : Remote, Anywhere in India

Job Type : Full Time

Job Overview :

We are seeking a Technology Strategy and Reporting Specialist to lead the development of strategic dashboards, quarterly board reports, and executive-level communications.

The ideal candidate will bridge the gap between technical insights and business strategy, delivering high-impact reports that drive executive decision-making and organizational performance.

Mandatory Skills :

Power BI or Tableau, Advanced Excel, Executive Reporting, Data Analysis, Strategic Dashboarding, IT KPIs, Storytelling, and Communication Skills

Key Responsibilities :

• Quarterly Board Reporting : Deliver structured, governance-aligned technology reports with KPIs, risk assessments, and strategic recommendations for executive leadership and the board.
• Dashboard Development : Build and manage executive dashboards using tools like Power BI/Tableau to showcase real-time performance and strategic metrics.
• Executive Storytelling : Create polished narratives and presentations that translate technical data into compelling business insights.
• Data Analysis & Insights : Analyze performance data, market trends, and technology strategies to identify actionable insights and business opportunities.
• Reporting Framework : Standardize reporting templates, processes, and governance models to ensure consistent, high-quality outputs.
• Technology Performance Monitoring : Track initiative outcomes, ROI, and budget adherence with scorecards and strategic alignment reports.

Desired Experience :

• 3+ Years in business intelligence, strategic reporting, or executive communication.
• Hands-on experience with dashboard tools (Power BI, Tableau, Excel).
• Strong understanding of IT performance metrics and KPIs.
• Proven record of creating board-level/C-suite presentations.

Qualifications :

• Bachelor's in Business Analytics, Computer Science, Information Systems, Engineering, or related field (Master’s preferred).
• Certifications such as PMP, Power BI, Tableau, or Six Sigma are a plus.

Communication - Excellent communication, presentation, and negotiation skills

Role: Application Developer Role Description: Design, build and configure applications to meet business process and application requirements. 

Must have Skills: Oracle Project Portfolio Management Cloud, Oracle Fusion PPM Cloud, Project Fundamentals Cloud

Good to Have Skills: Oracle Financials, Grants 

Job Requirements: 1: Responsibilities: 

a: All tasks related to configurations, data import, data export and 

customizations of Oracle PPM Cloud Project Fundamentals, Projects Costing, Projects Billing, Project Accounting 

b: Consultant is responsible for gathering and analyzing business requirements. 

c: Consultant may have to interact with the clients to better understand the product requirements or in case the design requires any kind of modifications. 

d: Experience in analysis of source data in data migrations and report the same and able to create test plans based on analysis. 

e: Experience and demonstrated proficiency with QA methodology, process, and deliverables. 

2: Professional Experience:

a: Must have 4-7 years Cloud PPM experience/2 to 3 end to end implementation experience. 

b: Should be strong on Oracle Project Accounting Project Costing, Project Billing Project Management under cloud environment. 

c: Strong understanding of Projects functional flows 

Good knowledge of PL/SQL for data querying & analysis 

About the Role

We’re looking for a dynamic and driven Business Development Executive to fuel growth through partnerships with mid-to-enterprise clients across design, tech, and digital transformation sectors. You’ll be responsible for generating leads, delivering impactful pitches, closing high-value deals, and cultivating strong client relationships. If you thrive in fast-paced environments and love creating value, this role is for you.

Key Responsibilities

• Lead Generation: Identify and pursue prospects through outreach, referrals, events, and digital platforms.
• End-to-End Sales: Conduct discovery calls, present tailored solutions, and close deals with strategic clarity and empathy.
• Client Relationship Management: Build and maintain long-term relationships with key stakeholders in product, design, and digital innovation.
• Pipeline & CRM Management: Track leads, document conversations, proposals, and follow-ups using CRM tools.
• Cross-Functional Collaboration: Work with marketing, design, and leadership teams to align sales strategy.
• Market Intelligence: Stay updated on industry trends, competitors, and growth opportunities in UX/UI and product design.
• Target Accountability: Meet and exceed monthly revenue and growth targets.

RequirementsNon-Negotiables:

• Impeccable Communication: Exceptional verbal and written English; confident, persuasive, and empathetic in client interactions.
• Presentation Mastery: Ability to create and deliver visually compelling pitches to decision-makers.
• Sales Experience: Minimum 2+ years in B2B sales or client servicing OR an MBA from a reputed/premier institute (for freshers).
• Analytical Aptitude: Fast learner with strong problem-solving skills and a data-driven mindset.
• Excel Proficiency: Ability to work with spreadsheets for data tracking and reporting.
• Aptitude & Data Analysis: Strong logical reasoning, number sense, and ability to derive insights from data.
• Understanding of Marketing & Business Terms: Familiarity with key concepts in sales funnels, CAC, LTV, ROI, TAM/SAM/SOM, etc.
• Chart & Graph Comprehension: Ability to read, interpret, and present data through charts and visual formats.
• Location: Based in Mumbai, open to hybrid or on-site work setup.

Preferred Qualifications:

• Experience in a design, tech, or creative agency environment.
• Proficiency with CRM tools and modern sales platforms.
• Passion for design, tech, and storytelling through business strategy.
• Graduate degree required; MBA from a premier/reputed institute strongly preferred.

Why Join Us?

• Pioneer AI-Driven Growth: Be part of building future-forward communication tools.
• Accelerate Your Career: Work on high-impact deals with rapid learning and exposure.
• Earn What You Deserve: Competitive salary between ₹6–10 LPA.
• Master the Art of Persuasion: Refine your skills within our AI-powered sales ecosystem.
• Influence Industry: Collaborate with global brands and shape the future of UX innovation.

Senior Automation Engineer

Requirements:

Backend: Knowledge of Laravel framework including:

- routing

- middleware

- migration

- ORM Automated tests using Codeception.

Database:

- Postgres

- SQL queries.

- Database performance related tests.

Front End:

- UI automation using Cypress.

- Cross-browser testing.

- Responsive design testing.

CI/CD pipeline:

- Experience with CI/CD tools and workflows such as Github actions

Must-haves

• Strong proficiency in NodeJS and JavaScript.

• Strong proficiency in top NodeJS frameworks like Express.JS (Simply Express), Feathers.JS, StrongLoop, Koa.JS, or Hapi.

• Good knowledge of SQL/NoSQL databases. Ability to develop services with polyglot persistence.

• Basic working knowledge of front-end technologies like HTML5 and CSS3.

• A strong presence of mind, excellent language, and communication skills.

Required Experience

· 3+ years of relevant technical experience as a data analyst role

· Intermediate / expert skills with SQL and basic statistics

· Experience in Advance SQL

· Python programming- Added advantage

· Strong problem solving and structuring skills

· Automation in connecting various sources to the data and representing it through various dashboards

· Excellent with Numbers and communicate data points through various reports/templates

· Ability to communicate effectively internally and outside Data Analytics team

· Proactively take up work responsibilities and take adhocs as and when needed

· Ability and desire to take ownership of and initiative for analysis; from requirements clarification to deliverable

· Strong technical communication skills; both written and verbal

· Ability to understand and articulate the "big picture" and simplify complex ideas

· Ability to identify and learn applicable new techniques independently as needed

· Must have worked with various Databases (Relational and Non-Relational) and ETL processes

· Must have experience in handling large volume and data and adhere to optimization and performance standards

· Should have the ability to analyse and provide relationship views of the data from different angles

· Must have excellent Communication skills (written and oral).

· Knowing Data Science is an added advantage

Required Skills

MYSQL, Advanced Excel, Tableau, Reporting and dashboards, MS office, VBA, Analytical skills

Preferred Experience

· Strong understanding of relational database MY SQL etc.

· Prior experience working remotely full-time

· Prior Experience working in Advance SQL

· Experience with one or more BI tools, such as Superset, Tableau etc.

· High level of logical and mathematical ability in Problem Solving

• Translate ideas into concepts, user flows, wireframes, and prototypes that lead to intuitive user experiences.
• Work with a cross-functional team of engineers, content writers, and product managers to anticipate and identify user needs and align product goals with the user's goals.
• Come up with features and improvements that you can ship quickly and measure for effectiveness.
• Design and discover workflows that allow you to test designs early and often, and then iterate upon feedback.
• Identify new product opportunities, inform launch decisions, and product improvements.
• Use and evolve our internal design libraries and design system.
• Work closely with engineers and other partners to ensure what is shipped is true to your design work.
• Help with hiring and establishing a design culture within the company by evangelizing thoughtful design and its impact on the bottom-line.
• Directly contribute to the overall product and design direction of the whole company.

• You have an online portfolio that documents your work and thinking process - or a PDF would do too. (If not, you might be asked to take a design assignment)
• You have a high bar for your work and the team.
• Strong empathy for users
• You have solid Visual Design, UI, and Interaction Design chops.
• You are someone who cares deeply about getting to the root of the problem you're solving and take time to understand all the facts before making informed design decisions.
• You engage complexity head-on before simplifying.
• You have a strong bias for action when it comes to prototyping to help facilitate better product discussions.
• You understand the balance between craft, speed, and impact on the bottom line.

• Drive and participate in requirements gathering workshops, estimation discussions, design meetings and status review meetings
• Participate and contribute in Solution Design and Solution Architecture for implementing Big Data Projects on-premise and on cloud
• Technical Hands on experience in design, coding, development and managing Large Hadoop implementation
• Proficient in SQL, Hive, PIG, Spark SQL, Shell Scripting, Kafka, Flume, Scoop with large Big Data and Data Warehousing projects with either Java, Python or Scala based Hadoop programming background
• Proficient with various development methodologies like waterfall, agile/scrum and iterative
• Good Interpersonal skills and excellent communication skills for US and UK based clients