Business Development Executive

• Handle incoming customer calls professionally and efficiently.
• Make outbound calls to follow up on customer inquiries or resolve issues.
• Provide accurate information about products or services to customers.
• Resolve customer complaints and ensure customer satisfaction.
• Update customer information in the database during and after each call.
• Collaborate with other team members to address customer needs effectively.
• Meet or exceed individual and team performance targets.
• Follow communication scripts and guidelines to ensure consistency.
• Stay updated on product knowledge and industry trends.
• Escalate complex issues to the appropriate department or supervisor.
• Proven experience in a customer service or voice process role.
• Excellent verbal communication skills in English+ Hindi.
• Strong active listening and problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills.

We are looking for an Online Bidder/BDE who is proficient in International Business Development and client generation with quality projection selection and bidding.

Responsibilities:

Skills:

1. Strong knowledge of PHP web frameworks {such as Laravel, CI, etc depending on your technology stack}
2. Understanding the fully synchronous behavior of PHP
3. Understanding of MVC design patterns

Research industry-related topics (combining online sources and studies)

Write clear marketing copy to promote our products/services

Prepare well-structured drafts using Content Management Systems

Proofread and edit blog posts before publication

Coordinate with marketing and design teams to illustrate articles

Conduct simple keyword research and use SEO guidelines to increase web traffic

Promote content on social media

Identify customers’ needs and gaps in our content and recommend new topics

Ensure all-around consistency (style, fonts, images, and tone)

Should be able to write content in Tamil and English 

Immediate joiners

Professional development experience, working the Full stack on large scale B2B, SaaS products. • Expertise with learning new technologies and strong experience with our tech stack AngularJS, JavaScript, Node.js, Go, React.js and Postgres. • Bachelor’sin Computer Scienceorsolid knowledgeof CS fundamentals(OOP, designpatterns, algorithms, etc...) • Experience and adesire towork in a fast-paced environment. • We are a leading cloud-based open platform used by some of the most prestigious companies around • You will get to work with some of the most complex technologies on the market today • You will have an opportunity to work at all levels of the organization.

• Should be independent contributor.
• Writing individual user stories that are very clear and concise and are easy to understand and implement by the development team.
• Identifying related user stories and epics, grouping them into themes as necessary and documenting the interrelationship and associated business process flows as necessary
• Prepare EPICS, Themes , User Stories and maintain product backlog, release backlog
• Constantly groom user stories, update acceptance criteria and keep the backlog up-to date
• Reviews, explain, orally, visually user stories, functional aspect of the system
• Participate in sprint review meetings, accept stories that meet the user acceptance criteria
• Manage changes to the stories, split user stories as appropriate
• Preparation of Documentation, Help files, and other project documentation to assure quality of the products and tests to be developed.
• Serve as a liaison with the business community and IT to ensure that changes are understood.
• Promptly escalate issues, which affect product delivery and quality that are beyond scope of influence and report same to Project Lead/technical lead

• Experience in functional decomposition of requirement in a logical manner.
• Ability to articulate functional acceptance criteria.
• Ability to draw visuals manually or using any tool to present functionality and system behavior
• Ability to interview users and capture user requirement as stories
• Client interactions during the project/product life cycle
• Good analytical skills
• 3-5 years of experience in Agriculture domain.
• Over all understanding of ERP, SCM, CRM kind of business process for better comprehension
• At least 1 full life cycle development experience of Concept to Delivery
• Hands on tools like JIRA, TFS kind of requirement management repositories
• Working experience of 3-5 years of Agile based projects as B.A. and aware of all nuances of Agile, SCRUM methodologies.

Position: Python Developer

Experience: 2-9 Years

Company Profile:

About Exponentia: Exponentia is an AI tech organization with presence across India, Singapore, Middle East, and the UK. We are an innovative and disruptive organization, working on cutting edge technology to help our clients transform into the enterprises of the future. We provide artificial intelligence-based products/platforms capable of automated cognitive decision making to improve productivity, quality, and economics of the underlying business processes. Currently, we are transforming ourselves and rapidly expanding our business.

About Engagely: Engagely is an artificial intelligence based conversational product (SaaS) by Exponentia. Our core engine uses NLP and machine intelligence to deliver intelligent conversations. We help organizations create virtual assistants, bringing in automation and insightful customer engagement.

Requirements:

• 2-9 years hands on experience in Core Python with any framework (Flask/Django) building end to end applications development.
• Experience in Mongo (or any Nosql)
• Experience in client coordination
• Experience in Nodejs would be a plus
• Experience in Web technologies-HTML, CSS, Javascript
• Database-SQL Server/My SQL/ No SQL database
• Good understanding of Algorithms, data structures 

Education

BE/MBA /PG (Statistics) with good academic credentials