
About the role:
Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.
Responsibilities:
• Handling customer queries and managing customer coordination
• Approach all queries with customer centric attitude
• Manage data and MIS reports
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Candidate requirements:
• Min 1 to 3 years’ experience in a customer support role
• Can handle voice and non-voice process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.
Qualification
• Bachelor's degree in Any filed
• 0-1 years experience in a customer support role
• CTC Compensation upto 2.50 LPA to 3.50 LPA

About Connect and Heal Primary Care Pvt Ltd
About
Company social profiles
Similar jobs


Responsibilities:
- Design, build, and maintain high-performance, reusable, and reliable code.
Requirements:
- Strong knowledge of swift.
- iOS app architecture.
- REST API Integration.
- Experience in creating fluid animations using UIKit animations and transitions
- Proficient understanding of code versioning tools, such as Git.
- Familiar with APN and Firebase Push notifications.
We are looking for an experienced React Native Developer to join our growing team.
Roles & Responsibilities:
• Build pixel-perfect, smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Maintain and write clean code to ensure the product is of the highest quality.
Experience / Skills
• 6+ years of programming experience is required.
• 3+ years of React Native Experience is required
• Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
• Good understanding of React Component architecture and concepts
• Hands on experience with React Native and all it's available API's and components
• Knowledge of Redux or any flux based architecture is welcome
• Knowledge of functional as well as object oriented programming
• Ability to write well-documented, clean JavaScript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Android Studio
What is the role?
This role is for a passionate and meticulous Test Engineer, with a strong focus on ensuring a better customer experience through the hands-on implementation of QA best practices.
Key Responsibilities
- Designing test strategies, covering functional and non-functional requirements, planning, execution, reporting, and automating
- 100% automation accountability
- Multitask on release deliverables, customer issues, stakeholder management
- Ensuring traceability matrix processes between requirements, test design, and test cases artifacts to achieve 100% customer requirements coverage
- Plan and achieve code coverage targets via test design and test automation
- Prompt and meticulous in reporting the status of ongoing tasks/deliverables
- Challenging the status-quo, responding to opportunities/organization needs, showing proactive accountability with a strong focus on fundamentals of Test engineering
What are we looking for?
Mandatory skills:
- Deep understanding of SaaS/Web-based applications/ Micro Services architecture
- Strong in fundamentals of Functional and Non-functional testing concepts (Reliability, Stress, Load, Limits, Performance, Scalability, Usability, Security, Configuration/Compatibility, ad-hoc, etc.)
- Automation :
Selenium (Java) OR
API testing (Jmeter, RestAssured) - SDLC, STLC (Agile), JIRA, Defect Life Cycle
- At least 5+ years of experience in tech product companies.
- BE/BTech/MTech graduate
Pre Screening Questions?
PSQs:
- Are you willing to work as a 100% hands-on Individual Contributor?
- Do you have hands-on experience in test design strategies, covering both Functional and Non-functional testing?
- How many years of hands-on automation experience do you have?
- Please specify scripting languages and tools.
- Are you flexible to work from the office (Bangalore) as and when needed, in a hybrid model?
Whom will you work with?
You will work with a top-notch tech team and report to the engineering head.

We are looking for an analytical and enthusiastic “Automation Engineer” who holds expertise and passion in designing, developing and implementing innovative automation solutions that will help in improving the processing capabilities and efficiency of the entire system.
Position Name: Automation Engineer
Location: Fully remote
Department: Automation



Locations : Bangalore
Job Responsibilities
- Design and develop highly scalable, reliable and fault tolerant systems
- Understand the customer needs, design & implement
- Envision project goals, product architectural solutions with a high focus on detail to ensure successful implementation.
- Articulate complex problems communicating viable architecture and design approaches clearly and concisely.
- Enhance the agile SDLC within the Development Team through new learning, continued growth, and applying industry best practices and processes
- Keep optimizing & automating mundane tasks
- Problem solving in accounting modules.
Qualifications
- Minimum 2 years of software development experience in backend
- Hands on experience with PHP using CodeIgniter and Javascript (Angular/ React)
- Database technologies - SQL and/or NoSql
- Experience in developing REST APIs
- Knowledge of VCS using SVN/ GIT and Payment Gateways
- Expertise in design principles and their application
- Strong computer science fundamentals in data structures and algorithms
- Fast Learner & a Team Player
Think of the amount of time that is spent on reading documents by humans for clerical tasks - our client is on a mission to eliminate this human resource wastage and acts as an Artificial Intelligence/Machine Learning-based solution that helps companies to process documents for clerical tasks through a combination of a hardware and software solution. They help in enhancing productivity, optimizing processes and automating decision-making by converting documents into analysable information, resulting in reduction of resource cost and TAT.
Founded in 2013, our client is headquartered in Ahmedabad, Gujarat. Their products are Bank Statement Analyzer, Financial Statement Analyzer and Invoice Analyzer and some of their clients include KPMG, Bank of Baroda, Home Credit, Loanwiser, etc.
What you will do:
- Creating a strategy towards growing customer base and creating plans for retention of existing customers
- Managing and growing client account base with the best interest of client in mind
- Developing new business with existing clients
- Identifying areas of improvement to increase revenue from the client
- Acting as Single Point of Contact
- Being the default point of contact in all customer account management related matters
- Handling client grievances; managing expectations and ensuring issue resolution
- Coordinating with internal team for delivery of client requirements
- Ensuring timely and successful delivery of solutions based on client requirements
- Supporting Sales Team in negotiating contracts and closing deals
- Getting new leads from existing businesses for sales team
- Ensuring timely invoicing and revenue realization
Desired Candidate Profile
What you need to have:- 3 to 5+ years of Account Management experience
- SaaS/ IT preferable
- Strong interpersonal skills
- Very strong business writing and communication skills
- Strong technical understanding
Total Experience: 3 to 15 Years
Notice period: Immediate to 30 Days.
Responsibilities:
Implementation of Manufacturing, Costing, Planning Central, Demand Management, Sales and Operation Planning in Oracle ERP.
Drive requirement gathering, Fit-Gap, Solution Design, Build, CRP, SIT, UAT, Cutover/Go-Live and postproduction support for above applications.
Perform configuration/Application setups.
capturing solution design, configuration, documentation, and post-production support.
Responsible for roll out of all Oracle modules for new State operations.
Training the new users and preparation of user manuals

Experience - 3 to 6 Years
Location - Preffered Chennai
NP - Immediate to 7 Days
Candidates must have experience in Angular Front End Development.



Responsibilities:
- The Machine & Deep Machine Learning Software Engineer (Expertise in Computer Vision) will be an early member of a growing team with responsibilities for designing and developing highly scalable machine learning solutions that impact many areas of our business.
- The individual in this role will help in the design and development of Neural Network (especially Convolution Neural Networks) & ML solutions based on our reference architecture which is underpinned by big data & cloud technology, micro-service architecture and high performing compute infrastructure.
- Typical daily activities include contributing to all phases of algorithm development including ideation, prototyping, design, and development production implementation.
Required Skills:
- An ideal candidate will have a background in software engineering and data science with expertise in machine learning algorithms, statistical analysis tools, and distributed systems.
- Experience in building machine learning applications, and broad knowledge of machine learning APIs, tools, and open-source libraries
- Strong coding skills and fundamentals in data structures, predictive modeling, and big data concepts
- Experience in designing full stack ML solutions in a distributed computing environment
- Experience working with Python, Tensor Flow, Kera’s, Sci-kit, pandas, NumPy, AZURE, AWS GPU
- Excellent communication skills with multiple levels of the organization
- Image CNN, Image processing, MRCNN, FRCNN experience is a must.

