Customer Support Executive

What We Are Looking for in the Candidate

Experience Level

• 1.5 – 2.5 years of hands-on performance marketing experience
• Independently managed live Google & Meta ad accounts
• Experience working in a startup, SME, or agency environment preferred
• Has handled real campaign budgets (not just internship/demo accounts)

Google Ads Expertise (Primary Requirement)

• Strong experience in Search Ads
• Working knowledge of Display & Performance Max
• Experience with Remarketing campaigns
• Basic understanding of YouTube Ads
• Conducted keyword research independently
• Implemented negative keyword strategies
• Optimized bids (Manual CPC, Max Conversions, tCPA, tROAS)
• Monitored CPA, ROAS, CTR, Quality Score
• Managed and optimized campaign budgets regularly
• Set up and verified conversion tracking

 Meta Ads Expertise (Primary Requirement)

• Hands-on experience with Facebook & Instagram Ads
• Built full-funnel campaigns (Awareness to Conversion)
• Created Custom & Lookalike audiences
• Implemented retargeting strategies
• Installed and monitored Meta Pixel
• Optimized based on CPL, CAC, ROAS
• Improved campaign performance using data insights

Tracking & Analytics Knowledge

• Experience with Google Analytics
• Basic working knowledge of Google Tag Manager
• Understanding of conversion tracking setup
• Knowledge of attribution models
• Ability to read and interpret funnel metrics

 Performance Optimization Skills

• Daily campaign monitoring
• Budget allocation between campaigns
• Scaling profitable campaigns
• Pausing or restructuring low-performing ads
• Conducting A/B testing (creatives & copy)
• Identifying funnel drop-offs

 Reporting & Data Mindset

• Can prepare weekly performance reports
• Provides insights, not just numbers
• Makes data-driven decisions
• Comfortable explaining performance metrics clearly

Profile: React.js

Location:  Mumbai

Experience Required: 2+ Years

Employment Type: Full-time

Required Skills & Qualifications

• Experience: Minimum 2+ years of professional experience in React.js development
• Core Technologies:Strong proficiency in JavaScript (ES6+)
• Extensive experience with React.js and its ecosystem
• Solid understanding of HTML5, CSS3, and responsive design
• Experience with state management libraries (Redux, Context API)
• Knowledge of modern build tools (Webpack, Vite, etc.)
• Familiarity with version control systems (Git)
• Technical Skills:Understanding of RESTful API integration
• Experience with testing frameworks (Jest, React Testing Library)
• Knowledge of modern CSS frameworks (Bootstrap, Material-UI, Tailwind CSS)
• Familiarity with TypeScript is a plus
• Understanding of performance optimization techniques

Full-Time · On-site · Growth & Product

About Kitab

At Kitab, we’re democratising human learning experience. We leverage advanced AI to empower the next generation of knowledge seekers to achieve their goals, discover new possibilities, and make informed decisions in their personal and professional lives.

About the Role

We aren’t building just another learning platform—we’re building a platform about evolving, finding purpose, and creating impactful change in the journeys of our users.

We are looking for a passionate and experienced Learning Experience Designer to lead the design and development of our growth program library. The ideal candidate will combine deep expertise in learning design with a strong grounding in behavioral science, emotional and psychological frameworks, and effective program sequencing—turning complex science into journeys that feel personal, purposeful, and transformative.

What You’ll Do

•       Design end-to-end growth programs (e.g. Focus, Calm, Clarity) including day-by-day curricula, learning arcs, and progression frameworks

•       Apply behavioral science principles (e.g. Habit formation, CBT, spaced repetition, motivational psychology) to build programs that drive lasting, meaningful change

•       Define difficulty progressions and scaffolding strategies so users are always appropriately challenged without being overwhelmed

•       Determine the right delivery modality for each stage of a program such as journaling prompts, reflective exercises, audio, micro-lessons, or practice drills

•       Collaborate closely with product, engineering, and content teams to bring programs to life inside the app

•       Define clear learning outcomes and success metrics for each growth track

•       Iterate on programs using user data, session feedback, and emerging research insights

•       Build and maintain a content taxonomy that supports AI-driven personalisation

•       Stay current with research in learning science, positive psychology, neuroscience, and habit formation

What We’re Looking For

•       2-5 years of experience in learning experience design, instructional design, or curriculum development

•       Strong grounding in behavioral science, psychology, or a related field

•       Experience designing programs for consumer apps or digital wellness/personal development products

•       Ability to translate complex frameworks (e.g. CBT, Fogg Behavior Model, Self-Determination Theory) into accessible, engaging user experiences

•       Strong writing skills—you can produce compelling, clear content for diverse audiences

•       Systems thinker who can design at the macro level (full program arc) and the micro level (a single prompt or exercise)

•       Comfort working in a fast-moving startup environment with ambiguity and evolving priorities

Nice to Have

•       Experience with AI-powered or personalised learning systems

•       Prior experience as a coach, therapist, or group facilitator

•       Familiarity with gamification and motivational design frameworks (Octalysis, SDT)

What We Offer

•       Creative ownership over the learning philosophy of an AI-first platform

•       An opportunity to design programs that meaningfully impact millions of users

•       A collaborative, mission-driven team at the intersection of ancient wisdom and modern science

•       Competitive compensation

•       A culture-first team

Kitab is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Job Description

• 8+ years of experience to Lead, coach and mentor team of 5-8 full stack and backend engineers
• Write high quality code
• Champion coding standards and re-usable components
• Influence the technical direction of the engineering team
• Partner with Product Managers in designing and defining new features
• Serve as a key member of a Scrum team
• Participate and potentially lead Communities-of-Practice programs.

Requirements

• 8+ years of large-scale distributed ecommerce systems experience
• Expert understanding of Java, database, and messaging technologies
• Enthusiasm for constant improvement as a Software Engineer
• Ability to communicate clearly effectively and motivate team members
• Reactive Java a plus
• Passionate about Ecommerce and retail a plus

Technical Skill Set

• Java (Core & Advanced)
• Spring Boot, RESTful Services, Reactive Java (preferred)                                                                    
• Vue.js, Web Components (Lit Framework)
• Oracle, Cassandra
• Apache Kafka
• System Design, Microservices Architecture, Scalable & Event-Driven Systems

Java Developer with GCP

Skills : Java and Spring Boot, GCP, Cloud Storage, BigQuery, RESTful API, 

EXP : SA(6-10 Years)

Loc : Bangalore, Mangalore, Chennai, Coimbatore, Pune, Mumbai, Kolkata

Np : Immediate to 60 Days.

Kindly share your updated resume via WA - 91five000260seven

Zycus is looking out for a seasoned Business Development Executives, with business development experience of about 0-4 years. Candidate should have hands-on experience in the generation of leads and new business opportunities.

Roles & Responsibilities:

• Generating new business leads and opportunities
• Collaborating with Regional Sales Managers to accelerate influx of business opportunities in the assigned territory.
• Reaching out via phone/email/social media to connect with prospective customers.
• Conducting secondary research into company financials, line of business, technology requirements, etc., to personalize prospecting efforts
• Staying up to date with the latest procurement industry trends & best practices
• Competitor analysis & positioning against them
• Delivering first-level Corporate Overview Presentations
• Pre-qualification of business opportunities (Gauging- Budget, Authority, Need & Timeline)
• Strategizing cross-functional campaigns to be conducted by BD & Marketing.

Skills & Experience Required

• Should have experience of 0-4 years in business development/inside sales in a software company
• Excellent verbal & written communication skills in English (Public Speaking background is preferable)
• Soft Skills (Pitching, Probing, Objection Handling, Rapport Building)
• Strong, in-depth analytical skill
• Proficient in professional business conversational etiquette
• Account Mapping & Social Selling ability
• Networking & Team Management
• Preffered Educational Qualification: B.E./MBA 

Note:

1. Candidates need check the detail and apply for the job online before the Walk-in at "https://zycus.skillate.com/jobs/54408"

Five Reasons Why You Should Join Zycus

1. Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Be a part of the next generation global business process transformation using SAAS - A Disruptive trend in the industry.
2. Join the Experts: Zycus has been consistently recognized by Gartner and  Forrester as a Leader in Strategic Sourcing and Source-to-Contract  Suites. Zycus has been recognized for its 'completeness of vision' and  'ability to execute' in the Gartner Magic Quadrant for Procure-to-Pay Suites, published in October 2021 (https://www.zycus.com/)
3. Become a Thought Leader: Play a critical role in taking the business to the next level and champion thought leadership in Cognitive Procurement with our Merlin AI Suite 
4. Get a Global Exposure: Work with our fortune 500 global customers.
5. Advance your career with us: We’re enthusiastic to help our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow.

About Us

Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user experience to the end-users.

Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.

Start your #CognitiveProcurement journey with us, as you are #MeantforMore

We are hiring an iOS Developer for Dehradun location with Ftechiz Solutions.

 Exp: 2 to 5 years

iOS Developer responsibilities include:

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization
• Experience with iOS frameworks such as Swift UI, Objective C, UIKit, AVFoundation, Core Bluetooth, Combine, PushNotifications.
• Experience with Databases - Core Data, Realm 
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of Architecture - MVC and MVVM
• Understanding of Apple’s design principles and interface guidelines
• Excellent communication Skills and Client interaction.

• Work closely with design, product management, and front-end teams to create REST APIs using NestJS
• Write reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Work on the implementation of security and data protection
• Review and optimize the app usage by monitoring key metrics and rectifying the issues proactively

• 1+ years of experience in NodeJS-based frameworks like NestJS, and microservices-based architecture is a bonus.
• Understanding of OOPS concepts, persistence, threading, queuing, and caching.
• Thorough knowledge of designing, implementing and scaling relational and document-based databases
• A love for systems and an ability to think through and plan for their life cycles, edge cases, interactions, and failure modes
• First principles thinking, Excellent problem-solving ability
• A good all-rounder with a can-do, startup mentality

• Experience with ReactJS
• Cloud deployment and scaling experience

Responsibilities:

• Ability to guide the technical strategy for our clients
• Passion for technical and team leadership and a willingness to mentor and work with testers at all levels of experience
• Ability to spike and choose appropriate automated testing tools for given problem statement

Requirements:

• Experience in Testing (manual and automation) of business software applications
• Exposure to Consulting Practices, Assessment, and Recommendations, Test Plan, Progress measurement, etc
• Expertise with Open Source testing tools and Enterprise tools
• Strong exposure to Java /.Net development environment
• Knowledge of Scripting Languages, like JavaScript, Python, Ruby, etc
• Great Object Oriented coding practices, including strong design patterns knowledge, Refactoring, Clean Code, Domain Driven Design, Encapsulation, etc.
• Extensive hands-on experience in creating test frameworks and strategy
• Exposure to version management tools like SVN or GIT
• Familiarity with automated deployment processes (CI & CD)