Customer Support Executive

The tech stack looks like the below (expect this to change as we scale):

1. Typescript for APIs (REST and GraphQL)
2. Kafka, Spark, and data warehouses for ML pipelines (spark on python/scala)
3. Solidity + hardhat for smart contracts (in the future, rust, go and move)
4. AWS & Terraform
5. Full nodes

You can expect to do some or all of the following:

1. Read through protocols’ whitepapers and smart contracts to derive metrics and analyze risks
2. Architect the backend for APIs, async jobs, and blockchain integration
3. Build clean, concise APIs for customer integration, along with the documentation
4. Setup, run and maintain full and archive nodes across different chains
5. Integrate with multiple partners like exchanges and custody providers
6. Fool-proof security across the stack - encryption, hashing, privacy, VPC, etc.
7. Infrastructure as code - build terraform scripts and ensure easy replication of the infra across different regions
8. Research the top DeFi protocols to uncover better insights for our customers and evaluate their risk profiles, security, and historical returns
9. Manage production deployments, logging, and monitoring

We expect you to be fairly comfortable with working with both web3 and web2 stacks. We do not expect that you have web3 experience on day 1, but you should be willing to wear multiple hats, learn things quickly and move fast.

1. Generalist, a solid engineer who can learn things on your own and have an eye for clean, tested, and well-documented code
2. We don’t look at the number of years of work experience as a criterion, but rather see what you have done in your life so far (side projects, open-source contributions, blogs, etc.). We don’t care about degrees, the institutions you went to, or the companies you worked for before. We are open to talking as long as you have good judgment, great clarity, align with our values and have a strong track record of thoughtful work
3. Understand the fundamentals of building and integrating APIs and secure systems. Bonus if you know a bit about blockchains and protocols
4. You can be strong on the backend, front-end, or can dabble everywhere. We want you to play to your strengths and will provide enough opportunities to learn and do things outside of your comfort zone

Pay and benefits We offer a solid, competitive package (including early-stage equity) that is location agnostic. We give you the flexibility to choose the split between cash and equity.

We are looking for a "Customer care Executive" to join our team. 

Preferred: Female

Preferred languages: English, Hindi, Telugu

Roles and responsibilities : 

1.  Manage incoming phone calls.

2. Handle customer complaints, and provide appropriate solutions.

3.  Keep records of customer interactions, and process customer accounts.

4. Excellent communication and presentation skills.

5. Ability to multi-task, prioritize, and manage time effectively.

6. Maintaining a pleasant working environment for your team.

Interested can to reach to contact number/Email in between 11:00 am - 06:00 pm (Mon-Sat)

Regards

Deborah(HR)

USM Infrastructure Pvt Ltd

Jubilee Hills, Road no 10

We are looking for Advance Java developers who want to help us design cutting edge scalable products to meet our rapidly growing business. We are building out a team and looking for multiple levels but you should have at least 6+ years of programming experience.

Key Responsibilities

• Build high availability and extreme reliable high volume transactional systems.
• Deliver reliable solutions that handle massive data and high traffic.
• Complete ownership of problem-free execution of owned modules and solutions.
• Focus on code optimization, code quality, maintainability etc.

Skills required

• Hands-on experience in Core J2EE or Core Java (collection, multithreading).
• Proficiency in Spring, Hibernate, Kafka, JDBC.
• Excellent data structure & algorithm and problem solving skills.
• Strong working knowledge of Databases – MySQL/NoSQL, OS - Windows/Linux.
• Experience and knowledge of open source tools & frameworks, broader cutting edge technologies around server side development.
• Should be an active contributor to developer communities like Stackoverflow, Topcoder, Github, Google Developer Groups (GDGs).
• Customer-focused, react well to changes, work with teams and able to multi-task.

Our client is a premier web design and software solutions company based out of Delhi, Florida and California. They are a creative, young and dynamic organisation that provides superior quality solutions like web design and development, mobile app development on various platforms, cloud apps and Ecommerce web solutions. They have clients across US, Canada, UK, and Australia, who receive market ready and saleable apps.

What you need to have:

Experience: 3 to 5 years

Annual CTC: Rupees 5,00,000 to 7,00,000

Us: At https://www.bito.co" target="_blank">Bito, we are on a mission to help developers get work done and collaborate like never before. 

You: Hungry, results-driven with a startup mindset.

Our company is a very early-stage startup that hopes to dramatically improve how developers collaborate, especially in a remote world. Our founders have started, built, and taken a company public worth over $2B.  We are looking to take our learnings, learn a lot along with you, and do something more exciting this time. We are on that initial dreamy, crazy journey of finding product market fit. Although the early journey will be difficult, we can assue you that it will be incredibly rewarding too!

We are looking for software engineers who enjoy solving challenging and complex problems. Design and write code which is easy to understand and support with good understanding of algorithms and data structures. You will work in the team leading our efforts to bring our app to developers around the world. 

We are building this company with a fully remote approach, with our main teams for time zone management in the US and in India.

Requirements:

• Minimum 3+ years of hands-on development experience
• Strong in Java, Go, JavaScript.
• Having hands on experience with programming in other languages is a plus
• Strong understanding and experience with high scale and high-performance distributed systems
• Well versed with REST and micro services as well API design experience
• Basic knowledge of spring and AngularJS
• Hands on experience with Git, CI/CD frameworks
• Hands on experience with NO SQL, SQL data stores
• Making complex technical and design decisions
• Conducting performance tests and performance improvement
• Being a part of and supporting our user community
• Critical thinker and good problem-solver.
• Prior experience with building extensions/plugins for browsers, IDEs is a plus
• Prior experience with AWS, Docker, Kafka is a plus

• Fluent English Required, and able to provide well-articulated and reasoned explanations for when and why to apply software design patterns.

• Experience of 3 to 5 years developing using MEAN Stack

• Strong development experience using Node.JS, Express, Angularjs and Mongodb

• Experience in UX, CSS, LESS/SASS, Git, Gulp

• Agile development background is required

• Test Driven Development experience

• Cloud deployment experience is preferred, working with Google, AWS, Jenkins, Docker

JD : ML/NLP Tech Lead

- We are looking to hire an ML/NLP Tech lead who can own products for a technology perspective and manage a team of up to 10 members. You will play a pivotal role in re-engineering our products, transformation, and scaling of AssessEd

WHAT ARE WE BUILDING :

- A revolutionary way of providing continuous assessments of a child's skill and learning, pointing the way to the child's potential in the future. This as opposed to the traditional one-time, dipstick methodology of a test that hurriedly bundles the child into a slot, that in-turn - declares- the child to be fit for a career in a specific area or a particular set of courses that would perhaps get him somewhere. At the core of our system is a lot of data - both structured and unstructured. 

- We have books and questions and web resources and student reports that drive all our machine learning algorithms. Our goal is to not only figure out how a child is coping but to also figure out how to help him by presenting relevant information and questions to him in topics that he is struggling to learn.

Required Skill sets :

- Wisdom to know when to hustle and when to be calm and dig deep. Strong can do mentality, who is joining us to build on a vision, not to do a job.

- A deep hunger to learn, understand, and apply your knowledge to create technology.

- Ability and Experience tackling hard Natural Language Processing problems, to separate wheat from the chaff, knowledge of mathematical tools to succinctly describe the ideas to implement them in code.

- Very Good understanding of Natural Language Processing and Machine Learning with projects to back the same.

- Strong fundamentals in Linear Algebra, Probability and Random Variables, and Algorithms.

- Strong Systems experience in Distributed Systems Pipeline: Hadoop, Spark, etc.

- Good knowledge of at least one prototyping/scripting language: Python, MATLAB/Octave or R.

- Good understanding of Algorithms and Data Structures.

- Strong programming experience in C++/Java/Lisp/Haskell.

- Good written and verbal communication.

Desired Skill sets :

- Passion for well-engineered product and you are - ticked off- when something engineered is off and you want to get your hands dirty and fix it.

- 3+ yrs of research experience in Machine Learning, Deep Learning and NLP

- Top tier peer-reviewed research publication in areas like Algorithms, Computer Vision/Image Processing, Machine Learning or Optimization (CVPR, ICCV, ICML, NIPS, EMNLP, ACL, SODA, FOCS etc)

- Open Source Contribution (include the link to your projects, GitHub etc.)

- Knowledge of functional programming.

- International level participation in ACM ICPC, IOI, TopCoder, etc

- International level participation in Physics or Math Olympiad

- Intellectual curiosity about advanced math topics like Theoretical Computer Science, Abstract Algebra, Topology, Differential Geometry, Category Theory, etc.

What can you expect :

- Opportunity to work on the interesting and hard research problem, to see the real application of state-of-the-art research into practice.

- Opportunity to work on important problems with big social impact: Massive, and direct impact of the work you do on the lives of students.

- An intellectually invigorating, phenomenal work environment, with massive ownership and growth opportunities.

- Learn effective engineering habits required to build/deploy large production-ready ML applications.

- Ability to do quick iterations and deployments.

- We would be excited to see you publish papers (though certain restrictions do apply).

Website : http://Digitalaristotle.ai


Work Location: - Bangalore