Customer Support Executive

Designation – Project Coordinator

Work Location – Ahmedabad (WFO)

Responsibilities:

Support the project manager with end-to-end project management activities.

Prepare project management deliverables such as the project charter, project plan or schedule, risk and issue tracker, communication plan, stakeholder mapping, MOM, and weekly reports.

Standardize processes and define templates for project deliverables. Prepare reports and dashboards.

Manage resourcing and optimize resource utilization handle knowledge management and organize trainings.

Manage document onboarding and off boarding processes.

Required Skills:

1 to 2 years of professional experience in the IT industry.

Good understanding of SDLC phases, knowledge of project management methodologies and models (Waterfall and Agile).

Hands-on experience with project management tools such as Jira, Asana, etc.

Excellent communication skills (both written and verbal).

Attention to detail, negotiation skills, critical thinking, and task management.

Overview

We at PEMS digital aim to create a smarter, greener tomorrow for you, with your expertise. All of us are guided by finding and employing efficient data handling to push the frontiers of human engagement, whether it be with infrastructure, mobility, logistics Orth myriad of other industries we hope to expand into. We believe in visualizing the technology of tomorrow today, and thus, priorities the attitudes of collaboration, creation and adaptability to create an ecosystem that will foster talent.

Roles and Responsibilities

The Business Development Associate would be responsible for the following duties:

• Prospecting and Lead Generation: Identify and qualify potential customers within the construction industry, including contractors, architects, engineers, and project managers.
• Sales Cycle Management: Manage the entire sales process from initial contact to closing, including needs assessment, solution presentation, negotiation, and contract execution.
• Relationship Building: Develop and maintain strong relationships with clients, partners, and industry influencers
• Market Analysis: Conduct market research to identify industry trends, competitor activities, and customer needs.
• Sales Presentations: Prepare and deliver compelling sales presentations to showcase the benefits of our software solutions to potential customers.
• Customer Support: Provide pre-sales and post-sales support to ensure customer satisfaction and loyalty.
• Sales Reporting: Track sales performance, analyze data, and provide regular reports to management.

Requirements:

• Proven experience in sales, preferably within the construction or technology industry.
• Strong understanding of the construction industry and its challenges.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong negotiation and problem-solving skills.
• Passion for technology and a drive to succeed in a fast-paced environment.

Job description

A medical representative promotes and sells pharmaceutical products to healthcare specialists, such as doctors and pharmacists. They provide information about various products' benefits, usage and dosage, to increase product awareness and sales.

Role: Field Sales Executive

Industry Type: Pharmaceutical & Life Sciences

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: Retail & B2C Sales

Education

UG: Any Graduate

Key Skills

Commercial awareness. Presentation skills. Research skills. Resilience. The ability to negotiate and collaborate. Patience. Strong interpersonal and communication skills. Organizational skills.

6 - 12 years of professional experience with any of the below stacks:  

∙MERN stack: JavaScript - MongoDB - Express - ReactJS - Node,  

∙MEAN stack: JavaScript - MongoDB - Express - AngularJS - Node.js

Requirements:

∙Professional experience with JavaScript and associated web technologies (CSS, semantic HTML). 

∙Proficiency in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment. 

∙Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions. 

∙Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent these problems. 

∙Comfort working in a highly agile software development process. 

∙Positive and solution-oriented mindset. 

∙Experience owning a project from concept to production, including proposal, discussion, and execution. 

∙Strong sense of ownership with the eagerness to design and deliver significant and impactful technology solutions. 

∙Demonstrated ability to work closely with other parts of the organization.

• Strong experience of Angular 2+ and above along with other technologies like HTML5, CSS, jQuery, AJAX with good knowledge of ECMA Scripts.
• Strong knowledge of JS Fundamentals.
• Design & development of Angular applications as per desired specifications, along with experience in frameworks/libraries like jQuery, Bootstrap, Typescript etc.
• Architecture design, development, testing and maintenance of Web Apps, Implementation based on Angular Application MVC Patterns.
• Own end to end product modules/features (from the requirement to going live)- Design & code review, troubleshoot & help team members on issues.
• Gather requirements by interacting directly with the end-users.
• Research on open source framework/technology required for developing the feature/application.

Enterprise Sales Manager/Senior Sales Manager: Drupal (APAC)

Location - India

Website - http://www.srijan.net">www.srijan.net 

Srijan is one of the largest Drupal services companies working with enterprises, including Fortune 500’s in multi-year long-term engagements.

We’re looking for Enterprise Sales/Senior Sales Manager- DRUPAL with End-to-end Sales experience who will manage and close deals in Srijan account and prospects. The ideal candidate cultivates deep relationships with prospective customers, partnering with them to determine their needs and delivering world-class service. Furthermore, the ability to work cross-functionally with demand generation, Pre-Sales, and marketing teams to cultivate a pipeline is a must.

Passion, drive, and creativity are some of the basic skills that we look at, in this role. Experience in handling full-lifecycle sales in an individual contributor environment, along with working with partners to drive our business forward in the specified territory is key to being a successful Srijan representative.

Responsibilities:

• Identify new business opportunities within the companies in APAC, who are invested or investing in Drupal stack.
• Develop strong relationships and identify prospect needs at all decision-making levels.
• Influence client decisions and advocate for client needs to negotiate win-win solutions.
• Work closely with various teams including Delivery Operations, Pre-Sales, Marketing and Accounts to ensure seamless implementation and effective growth.
• Collaborate effectively across internal teams and create an atmosphere of trust and open communication.
• Engage with our channel partners and various subject matter experts to drive sales opportunities.
• Travel to client meetings as needed.

 The ideal candidate will have the following characteristics:

• Experience of 7+ years of sales/client origination experience in APAC, with CMS experience for building complex web applications. Earlier experience with Drupal is preferred.
• Demonstrated experience in selling complex software and services to enterprises and fortune 500’s.
• Experience negotiating large strategic deals including all phases of client development: prospecting, proposal development, negotiation, and ongoing relationship management.
• Should have intellectual agility and an entrepreneurial mindset; demonstrates drive, initiative, energy, and sense of urgency in acquiring and serving clients.
• Experience and the know-how to work in a start-up, fast-paced technology environment.
• Confident presentation skills, and must have 'presence' in front of the C-suite customer with the communications skills to articulate a value proposition to a wide range of organizational and functional levels.

• 2 to 4 years experience in MERN stack
• Good problem-solving technique
• Knowledge of AWS ecosystem is a plus
• Experience in FinTech is a big plus

We are the fastest growing SAAS platform in our segment. With offices in USA, UAE and INDIA we are focused on exponential growth over the next couple of years and we need rockstar team members who want to be part of this journey. We have over 12 positions open in tech such as Front end, Back end, Fullstack - MERN , UI/UX, ML and a lot more. 

Full Stack Developer 2+ yrs exp mandatory

Responsibilities:

• Architecting and developing backend web applications / APIs
• Backend integration with SQL/No-SQL databases, and other external services/APIs
• Integration of web application frontend and backend
• End-to-end performance and optimisation of the web/mobile application
• Frontend development of UI/UX using latest technologies and best practices
• Integrating external services to frontend for various needs
• Work with QA team to ensure test coverage and execution
• Create and automate unit test cases and conduct regular code reviews
• Work with business team to ensure application meets requirements and expectations of external and internal clients
• Work effectively in Agile environment
• Provide estimates and create user stories as part of agile methodology
• Work effectively with other members of same and external teams
• Work on multiple projects at the same time if need be

Requirements:

• Expertise in JavaScript based frontend and backend frameworks (MERN preferred)
• Expertise in AWS
• Expertise in developing full-stack JavaScript systems
• Experience in creating REST APIs
• Proficiency in working with Open source technologies is a plus
• Expertise in developing modern fluid web interfaces with latest technologies
• Experience with developing hybrid mobile apps
• Self-motivated and can work without much supervision
• Works well independently as well as in team environment
• Strong problem solving and analytical skills
• Excellent communication and interpersonal skills
• Experience working with international clients preferred
• Experience working with Git
• Experience with working on real time systems
• Experience working with SQL and non-SQL database systems
• Full Stack Development: 3 years + required