About the role:
Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.
Responsibilities:
• Handling customer queries and managing customer coordination
• Approach all queries with customer centric attitude
• Manage data and MIS reports
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Candidate requirements:
• Min 1 to 3 years’ experience in a customer support role
• Can handle voice and non-voice process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.
Qualification
• Bachelor's degree in Any filed
• 0-1 years experience in a customer support role
• CTC Compensation upto 2.50 LPA to 3.50 LPA
Shubham Vishwakarma
Full Stack Developer - Averlon
About Connect and Heal Primary Care Pvt Ltd
About
Company social profiles
Similar jobs
Experience 5-10 yrs
Bangalore North- Western
1. **Office Management & Administration**
- Oversee daily office operations to ensure the smooth functioning of the workspace.
- Manage office supplies and equipment, ensuring all resources are available and in working order.
- Coordinate maintenance and repairs to keep the office safe and efficient.
- Handle document organization, filing, and data management for quick retrieval and better productivity.
- Schedule meetings, coordinate travel, and support event planning for team or client events.
2. **Client & Partner Communication (Mandarin-English) **
- Act as the primary liaison for Mandarin-speaking clients or partners.
- Translate documents, emails, and other communications from Mandarin to English and vice versa.
- Assist in meetings by providing translation or language support to ensure effective communication.
- Coordinate with vendors or partners in Mandarin-speaking regions, ensuring all requirements are met and deadlines respected.
3. **Financial & Resource Management**
- Assist in budgeting and expense tracking, keeping an organized record of office expenditures.
- Manage petty cash and process reimbursements or invoices for the team.
- Collaborate with finance or HR teams to process payroll, employee benefits, or expense reports.
4 **Coordination with External Stakeholders**
- Coordinate with building management, vendors, and contractors for office upkeep.
- Arrange logistics for client visits, including transportation, accommodation, and meeting schedules if needed.
- Ensure compliance with local laws, regulations, and safety protocols.
5. **Administrative Support for Senior Management**
- Provide executive assistance to senior leaders, such as managing their schedules, emails, and travel arrangements.
- Prepare presentations, reports, and correspondence as needed.
6. **IT & Communication Systems Management**
- Coordinate with IT support for the setup and maintenance of office computers, phones, and internet.
- Ensure that communication systems (like video conferencing tools) are functional for smooth client calls.
Angular (2+)
.NET
HTML/CSS
JavascriptJob Title: Backend Engineer .net + node
Job Location: Remote
Job Type: Full-time
Experience Level: 5+ Years
Location: Bangalore
About
Subscription Factory BV is an ambitious company based in The Netherlands. The Subscription Economy has more than 10 years of experience in subscription management and helping SAAS, ICT and E-Commerce companies transform and automate their existing business models.
This ‘best of breed’ knowledge and expertise in the Subscription Factory helps companies to join the subscription economy and to be successful in their business. Our key supported solution is Zuora: the number 1 leading subscription billing platform.
Cyphertree Technologies represents subscription factory operations in India
Subscription Factory: https://subscriptionfactory.com/
Cyphertree Technologies: https://cyphertree.com/
Job Description:
We are looking for an experienced back-end engineer to join our dynamic development team. As a Backend Engineer, you will play a pivotal role in designing, developing, and maintaining the backend components. Your expertise in a wide range of technologies, including Nodejs, .Net, and Azure. If you are a highly skilled developer with a passion for creating comprehensive web solutions, we encourage you to apply for this position.
Responsibilities
- Design, code, test and manage various applications.
- Collaborate with the engineering team and product team to establish the best products
- Follow outlined standards of quality related to code and systems
- Develop automated tests and conduct performance-tuning
- Architect, develop and maintain high-performance, fault-tolerant and scalable cloud-hosted service using NodeJS or .net
- End-to-end responsibility to continuously create and monitor the services you build
- Guide team members in handling complex issues
- You will also be responsible for database schema design and development of migration scripts
- Experiment with new technologies and ideas and help shape our stack and processes
Skills and experiences we are looking for
- Expertise in .net and nodejs is a must.
- Expertise in Angular and React is a must.
- Expertise in Zuora is a must.
- A minimum of 5 years of professional experience in backend development.
- A minimum of 3 years of professional experience in Frontend development.
- Strong problem-solving skills and the ability to work collaboratively within a development team.
- Excellent communication skills for effective collaboration and project discussions.
- Backend web application development with expertise in handling large and complex client-server architecture
- Experience with breaking up a monolithic application/services into microservices
- Problem Solving: Business intuition that informs right-sized solutions, thoughtful trade-offs, and game-changing innovation
- Communication: Clear, inclusive communication with both teammates and non-technical partners
- Leadership: A track record of strong ownership, initiative, tenacity, integrity, and humility
- Education: Bachelor's degree in Computer Science or equivalent technical degree or equivalent experience
Salary range - 20L - 30L
Objective CResponsibilities:
.Create exclusive distributors, exclusive super stockiest and business associates for the company towards business growth.
.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.
.Keep abreast with stock reports, inventory, product orders, re-order etc.
.Training personnel and helping team members in developing their skills.
Requirements:
.Bachelor's degree in business, marketing or a related field.
.Experience in sales, marketing or related field.
.Strong communication skills and excellent organizational skills.
.Proficient in Word, Excel, Outlook, and Powerpoint.
Android Development
Kotlin
JavaKey Responsibilities
-
Build, iterate, and enhance mobile applications on Android.
-
Continue to evaluate innovative approaches on Android and present new ideas to improve our offering on Android and other mobile platforms.
-
Ensures that code developed is easy to test, easy to understand, extensible and meets the quality guidelines of the business unit.
-
Partner closely with the design team to create an intuitively easy to use application for our users.
-
Bring new features in the course taking experience to the Android platform.
-
Optimize the existing code for ease of use and performance and improve quality.
-
Continue to improve the development process. Evaluate and implement new tools as needed.
-
Lead and Contribute to a team culture that values quality while fostering initiatives and innovation.
-
Knowledge of the common application/web security and OWASP vulnerabilities.
-
Knowledge of the encryption algorithms to protect sensitive information.
-
Knowledge of PII, PCI, HIPPA, and GDPR compliance and how to implement.
-
Understanding of security breaches of data-in-transit and data-at-rest and knowledge in implementation for both.
-
Knowledge/Aware of finding the vulnerabilities of the third-party components/libraries used in the application and remediating vulnerabilities.
-
Integrate with multiple devices & printers
Requirements
Required skillset:
Java, Android SDK, Rest API, SQLLite, Json, Enterprise mobility management (EMM) and EMV, POS application in Android(preferably version 4.4 Kitkat and API level 19 and above)
Good to have:
Play store deployment, push notifications, Web services, Android Location Services, Google Maps API, GIT
Desired Competencies:
Problem Solving Approach, Analytically strong, Time Management skills, Passionate to learn new technologies and working in an agile environment.
Company Details
A company founded by 2 BITSians with a simple mission statement - “App Business Made Easy”. We are building a SaaS company focused on the needs of SMB App Developers from around the world. This is a $15 Billion+ opportunity which is ripe for disruption especially with increasing internet penetration, adoption and digitization of businesses. We are profitable from Day-1 and are already growing at breakneck speeds and solving some really hard problems. We are a team of 40+ people.
Culture
We are working hybrid and building a unique culture that allows you flexibility. We believe your work should talk for itself and hence focus on KRA(Key Result Areas) and projects.
Flexible Benefits:
Salary 💸 We offer competitive salaries with a performance-based bonus
Work Remotely 🌎 At Appbroda, it’s your contribution to the team that matters. We support you in working remotely wherever you’d like.
Unlimited Sick Leaves ❤ Times are tough, and we are all in this together. Sick leaves are not meant just for yourself but also to take care of your loved ones when they need you the most
What are we looking for?
The ideal candidate will have to assess mobile applications and websites on a day-to-day basis which will come via a ticketing system and analyze if they are compliant with the quality standards already set in place. He/she will also be required to assess the top applications and websites daily, and ensure that they are policy compliant. Apart from being driven and enthusiastic, the ideal candidate needs to have great communication skills and strong analytical ability to deliver consistently.
What will you do with us?
Working daily to review tickets with a critical eye as per the internal processes.
Host and/or facilitate meetings/ticket reviews with all teammates.
Identify the lack of and/or improvements to policy and process, assess the effectiveness of current policies and processes and recommend and implement required changes.
Maintain a high level of confidentiality regarding the results and specific findings of the quality process.
Ensure strict timelines(SLAs) are maintained depending on the priority list of the clients.
Building and/or improving knowledge management documents as required.
Communicate effectively with the other members of the team and organisation, and contribute to the training and development of the team.
Responsibility for the quality compliance duties, responsibilities and obligations of the organisation including direction, strategic development, performance and maintenance.
From time to time, you may be expected to be part of special projects as are reasonably required of your job role.
Effective liaison, support and assistance between the department and remainder of organisation.
Understand and build case studies on how to communicate effectively with international clients as the organisation rapidly expands.
Developing plans for team activities to include quality compliance strategy to achieve agreed targets, and effective planning.
Set an example for team members of commitment, quality compliance activities, work ethics and habits and personal character.
What are you bringing to the table?
2 years or more of Quality Analyst/Customer Service/Technical Support experience (with a phone, email, and chat background) would be good to have.
Must have strong analytical and problem-solving skills
Proficiency with Microsoft Office and Google suite
Must have strong/effective verbal and written communication skills
Must have a genuine interest in the project, people and concern for customers
Must be energetic, positive and have the ability to listen hard, and change & improve fast
Must have the ability to work well in a team environment, as well as alone
Must demonstrate the ability to effectively manage time, prioritise tasks and work within deadlines.
Must have an everyday passion to do the job and improve yourself and everyone around.
Must have the drive to grow in the short term and long term.
Ruby
Ruby on Rails (ROR)
Amazon Web Services (AWS)Job Description
We are looking for a ROR developer. If you're a creative problem solver who is eager to develop amazing products and hungry for a new adventure, a word class workplace is waiting for you in the heart of Bengaluru / Kolkata or remote.
- Production experience in Ruby.
- A completed technical degree in Computer Science or any related fields.
- 3+ years of professional product development experience.
- Being comfortable with microservices architectures, API-based
- You are a pragmatic programmer who understands what is needed to get things done.
- Problem solving and collaborative mindset.
- Experience working with DevOps (Docker, Kubernetes, Terraform).
- Experience with AWS (RDS, DDB, Lambda, CW, EC2, SQS, SNS, Cognito, Kinesis).
- Experience with performance improvements (Caching Techniques, SQL Query Optimization, Performance monitoring and profiling.
- Deep understanding of service-oriented and microservices architectural patterns, troubleshooting methods and best practices.
- Takes end to end ownership of the development and operation of complete features.
Java
Spring Boot- Required 4+ years of experience in Java.
- Hands on professional experience using Core Java, Java Restful APIs, Gradle, Spring, Spring Boot and related frameworks.
- Hands on experience creating/consuming web services and data Data queries in SQL
- 2+ years’ experience of working with geographically dispersed teams, that fall across different time zones
- Experience with distributed architecture including web services and technologies
- Developing POCs
- Working knowledge of JIRA or other ALM tools to create a productive, high quality development environment
Greetings from Kalibre Global
(1) Job Title:- Telesales Executive
(2) Can speak fluently in Hindi & Gujarati
(3) Exp.:- 06M to 1yrs.
(4) Edu:- Any Graduate
(5) Working days:- Mon to Sat
6) Location:- Thaltej Cross Road, Ahmedabad
Description:-
Leads will be provided by company, Experience with Ms-office, Generate prospects over the phone, Follow up with incoming leads, Ability to develop maintain positive working relationships with clients, Good communication skills, Search for new lead online portals. etc.
HTML/CSSLooking for a passionate, self-driven creative Sr. UX Designer to join our team and lead experience design efforts across Mobile, Web, Smart TV, and Print media
Mandatory Skillset:
• Experience in Enterprise Application Experience Design
• Expertise in wireframe and prototype tools
• Extensive experience with mobile-first design.
• A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
• Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
• Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval
Good to have: • Certification in Human Factors or Interaction Design
Education: B.Des, M.Des, BFA, MFA, Design background from any Top tier design institute will be plus point
Experience: 5 to 10 years
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon