
Responsibilities:
- Write and edit user manuals, guides, release notes and API documentation.
- Create enterprise grade how-to videos for our customers.
- Occasionally write SEO articles for the CoverSelf blog.
- Collaborate with product managers, software developers, and subject matter experts to gather information about product features and functionality.
- Translate complex technical concepts into simple language tailored to the target audience.
- Maintain and update existing documentation to ensure accuracy and relevance.
- Follow documentation standards and style guidelines
Qualifications:
- 3+ years of technical writing experience in a software company.
- 1+ years of creating video content like how-to/guide videos
- Worked with any video editor tools like SnagIT, Camstasia.
- Bachelor’s degree in English, Communications, Computer Science, or a related field.
- Excellent written communication skills with attention to detail.
- Basic knowledge of software development processes (e.g., SDLC).
- Ability to learn new technologies quickly and adapt to evolving requirements.

About CoverSelf Technologies
About
We are an InsurTech start-up based out of Bangalore, with a focus on Healthcare. CoverSelf empowers healthcare insurance companies with a truly NEXT-GEN cloud-native, holistic & customizable platform preventing and adapting to the ever-evolving claims & payment inaccuracies. Reduce complexity and administrative costs with a unified healthcare dedicated platform.
Candid answers by the company
CoverSelf is a healthcare technology company that provides a unified platform for healthcare claims and payment integrity. Founded in 2021, they offer a cloud-native, customizable claims accuracy platform built to address payment leakage and inaccuracies in the healthcare industry. Their solution aims to reduce complexities and administrative costs for payers, provider-owned health plans, TPAs, ASOs, MSOs, and Payment Integrity Partners.
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About OJ Commerce:
OJ Commerce is a fast-growing, profitable online retailer based in Florida, USA with a full-fledged India office based in Chennai driven by a sophisticated, data-driven system to run the operations with virtually no human intervention. We strive to be the best-in-class ecommerce company delivering exceptional value to customers by leveraging technology, innovation and brand-partnerships to provide a seamless & enjoyable shopping of high-quality products at the best prices to our customers.
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Work with business-stakeholders to understand requirements, prototype, build and deploy it.
CRUD the backend code you own keeping maintenance, performance and security in mind.
Keep up breast of latest technologies and its ecosystem and adopt ones that aid safe product delivery at speed.
Automate the boring and mundane stuff for you prefer to be productive than being busy.
We are flat. Be responsible for professional growth of self and the team.
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What you need to shine?
- You have the prior experience in modernising legacy applications.
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- You are Cloud savvy, preferably Google Cloud.
- You have rich experience in Object-Oriented Programming (OOP) with good knowledge of practical design-patterns and its applications.
Hands-on experience in building SOA or Micro-services preferably on .NET Core.
Proven Architectural skills with high standards in Code quality
Knowledge of ReactJS/Typescript would be added advantage.
Practical experience in Agile development methodologies of using CI/CD.
Extreme Programming (TDD) experience is sought after by us.
What we Offer
- Greenfield opportunity to transform legacy backend applications to latest technology stack.
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- Flexible Working Hours
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- Lead content marketing outreach & high-quality link building campaigns and initiate communication with prospective websites & influencers
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Job Description:
Responsibilities:
- Backlog ownership: Work with the development pod as Product Owner
- Execution: Providing vision and direction to the Agile development team, and other stakeholders and creating / managing requirements
- Prioritization: Plan and prioritize the product feature backlog and development for the product
- Flow: Ensure that the team always has an adequate amount of tasks to work on
- Collaboration: Work with Development Managers, Solution Architect, Delivery, and the development team(s) on estimation in order to deliver the project or program
- Technical: Work with Solution Architects to define the technical solutions and strategy for the product features
- Quality: Work with QAs to understand, document, triage and fix live issues or bugs
- Planning: Provide backlog management, iteration planning, and elaboration of the user stories
- Expertise: Gain and maintain a deep understanding of cloud governance-based business processes and workload deployments providing focus and prioritisation to product development processes
- Product Management: Contribute to product strategy, proposition development, prioritisation and release planning
Minimum Requirements:
- 5+ years of Product ownership or related experience, with a significant part of it working on Cloud and SaaS technologies
- Outstanding collaboration, communication, listening, presentation and leadership skills
- Comfortable being hands-on in a fast-paced, ambiguous and rapidly changing environment
- Strong champion of Agile product development and tooling
- Exceptional road mapping skills and product domain knowledge
- Deep analytical, problem solving and communication skills
- Highly organised with great project management skills
- Numerate and data driven decision-maker
- Self-starter, able to work with minimal guidance and adapt to changing requirements
Desired:
- Experience of different project management tools and methodologies
- Interest in new technologies and development processes
- Interest in SaaS & Cloud computing
- AWS, Azure or GCP certification preferred.
-Maintaining a positive, empathetic and professional attitude toward customers at all times.
-Responding promptly to customer inquiries.
Acknowledging and resolving customer complaints.
- Ensure customer satisfaction and provide professional customer support.
-Follow company process accurately and efficiently Experience.
- Work closely with stakeholders and product managers to translate user needs and business requirements into visual designs that are minimalistic, easy to use, and emotionally engaging.
- Design for different industry sectors and master in visual design.
- Implement visual principles and experiment with typography, colors and labelling layouts.
- Collaborate and review designs with other designers to ensure a consistent, integrated brand perception for a better user experience.
- Present and obtain approvals from design leaders, project stakeholders, and end-users to drive your designs to success.
- B.Des/M.Des or equivalent experience in packaging or graphic design with an amazing design portfolio. 1+ years of experience in packaging or graphic design.
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- A good storyteller who generates empathy, craft a vision, design for impact, using written and verbal communication, presentation, and organizational skill
- A problem solver with ideas that challenge the status quo, together with the persistence – to bring them to life.


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