Digital Marketer Executive

Tech Support Engineer Job Description Technical Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership. To meet the qualifications specified: 1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement. 2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role. 3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage. If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application. Roles and Responsibilities Technical Expertise: Provide advanced technical support to customers and internal teams. Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends. Customer Support: Act as a point of escalation for critical customer issues. Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries. Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers. Documentation and Reporting: Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides. Generate regular reports on support activities, issue trends, and resolution metrics. Quality Assurance: Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements. Perform regression testing to identify potential issues before deployment. Tech Support Engineer Job Description Communication Skills: Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution. Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving: Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems. Implement temporary workarounds and permanent fixes as necessary. Compliance and Security: Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information. Required Skill Set: MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR , DLP Tools , Firewalls , VMware/ Citrix workspace Client setup troubleshooting , Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.  

industry-standard 3D modeling programs and tools. Good spatial skills and a well honed sense of color and design will help you succeed in this job.

• Create and manage digital assets
• Interpret concept art and sketches to create virtual pixar quality cartoon characters, environment and props
• Follow design guidelines, asset naming conventions and other technical constraints
• Prototype and iterate on models and characters based on feedback from team members
• Create textures and UV maps
• Optimize, refine and correct model geometry
• Rig models and characters for animation
• Work with artists, animators and programmers to execute projects on time

Responsibilities

Write effective, scalable code

Develop back-end components to improve responsiveness and overall performance

Integrate user-facing elements into applications

Test and debug programs

Improve functionality of existing systems

Implement security and data protection solutions

Assess and prioritize feature requests

Coordinate with internal teams to understand user requirements and provide technical solutions

Requirements

Work experience as a Python Developer

Expertise in at least one popular Python framework (experience in Flask preferred)

Knowledge of object-relational mapping (ORM)

Familiarity with front-end technologies (like JavaScript and HTML5)

Team spirit

Good problem-solving skills

BSc in Computer Science, Engineering or relevant field

Responsibilities:

• Execute all levels of testing (System, Integration, and Regression)
• Detect and track software defects and inconsistencies
• Analyze test results on database impacts and usability
• Provide support and documentation
• Design and develop automation scripts when needed
• Analyze user stories, use cases and requirements
• Participate in product design reviews and provide inputs on potential problems
• Apply quality engineering principles throughout the Agile product lifecycle
• Collaborate closely with cross-functional teams

Required qualifications:

• 2-3 years of hands-on experience in Applications Testing with exposure to API and automation testing
• Working knowledge of popular test management software and SQL
• Knowledge of at least one programming/ scripting language
• Excellent communication and critical thinking skills
• Good organizational skills and detail-oriented mindset
• Ability to work in a fast-paced environment with minimal supervision
• Sense of ownership and pride in your performance and its impact on the company’s success
• Team player
• Good time management skills
• B.E / B.Tech degree in Computer Engineering / Computer Science.

Preferred qualifications:

• Experience in Mobile App testing on Android and iOS platforms
• Knowledge of performance testing
• Knowledge of at least one database management system
• Interest in data analysis
• Exposure to startup work culture

We are looking for a knowledgeable Payroll & HR Specialist to process and manage the company's payroll.

• Prepare Offer letter, Letter of intent, Process payroll, Exit interview, Induction, PF & ESI, Account related activities.
• Recruitment for internal hiring.
• Receiving approval from management for payments when needed
• Process ETDS taxes and payment of employee benefits
• Organizational, multi-tasking, and prioritizing skills.
• Trustworthy with attention to confidentiality
• People management skills important
• Ability to multitask.
• Assist in other ad hoc HR and Accounting work.
• Smooth HR maintenance in the office
• Planning for Employee entertainment once a month
• Ad hoc duties of admin and accounts
• Organize & Co-ordinate activities in the office. i.e., birthday, new joinees, plan employee engagement activities
• Maintain and administer employee-related data
• Preparation of payroll inputs and ensure consistency of output
• Accountable for ensuring employee salaries are paid accurately and as per the companys policy
• Reconciliation of payroll data and maintain a proper document control system for auditing
• Process candidate offers. Engage and explain compensation and benefit details to prospective employees
• Coordinate with various departments and ensure that the new joiner induction goes smoothly
• Verification and collection of documents from the new joiners and their maintenance
• Administration of CRM used for employee performance and appraisal
• Administration of CRM used for tracking employee vacation details
• Responsible for filing all the relevant documents as required under the labor law
• Address any routine HR request by employees

Qualifications:

• 2-3 years of experience in the field of HR/Payroll in the field of IT/ ITES.
• Good knowledge of employment processing, statutory benefits, records management and recruitment.
• Minimum graduate. Preferably with a commerce background. MBA is a bonus.

Spark / Scala experience should be more than 2 years.

Combination with Java & Scala is fine or we are even fine with Big Data Developer with strong Core Java Concepts. - Scala / Spark Developer.

Strong proficiency Scala on Spark (Hadoop) - Scala + Java is also preferred

Complete SDLC process and Agile Methodology (Scrum)

Version control / Git