Content Creator

• Analyze the needs of the user or business
• Design and develop hardware systems based on those needs
• Test hardware prototypes and operational systems to ensure they function as expected
• Recommend hardware upgrades to improve existing systems
• Assist in integrating hardware components into larger systems
• Create technical specifications and diagrams to guide the manufacturing and assembly process
• Ensure that hardware systems are compatible with software components
• Maintain and repair hardware systems as needed
• Document each aspect of a hardware system or component for future reference and troubleshooting
• Stay current with advancements in technology to recommend innovative hardware solutions
• Communicate and collaborate with software engineers to ensure hardware and software integration

• Participate in the entire application lifecycle, focusing on coding and debugging
• Write clean code to develop functional web applications
• Troubleshoot and debug applications
• Perform UI tests to optimize performance
• Work individually and closely with other members of the team during code sprints to deliver a complete end-to-end solution.
• Articulate project status to other team members and management.
• Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products.
• Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution.

• Sharp analytical abilities, proven design skills, excellent communication skills experience handling the independent execution with minimal guidance, prior hands on experience or understanding on working with Django and python.

• 1 years experience with Django.

• Must be from Tier 1 University.

At StarApps, our Customer Support Specialist plays a crucial role in providing expert assistance for our products and related technologies. As our products cater mostly to Shopify store owners, the Technical Support Specialist is well-versed in Shopify products.

This customer-facing technical position requires the specialist to troubleshoot and resolve customer issues promptly, ensuring exceptional support is provided with a high level of product knowledge and effective communication skills. Our ultimate goal is to surpass customer expectations consistently.

We cater to businesses of all sizes worldwide, and to support these entrepreneurs, you must possess an entrepreneurial mindset and have a comprehensive understanding of e-commerce technologies.

The Customer Support Specialist serves as a key intermediary between our customers and the Engineering/Product teams.

Please note that the night shift will be scheduled between 6 pm and 3 am.

What you'll be doing:

• Engage with customers, understand their needs, advise them, and solve their problems.
• Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
• Log Software defects using a bug-tracking system and work closely with the engineering team to analyze defects and track them to resolution.
• Answering pre-sales questions of potential customers, following up with them, and helping in onboarding.
• Record Cancellation Reasons for Customers & work with the business teams and product teams to find solutions to take proactive steps to reduce churn.
• Work with the product management team to continuously evolve the product based on customer feedback including issues raised & new feature requests.

Professional Competencies

• Demonstrated excellence in working with cross-functional and multi-disciplinary teams.
• Outstanding written & spoken communication skills.
• Well-organized with utmost care for details, along with excellent comprehending skills to address issues.
• Strong time-management and prioritization skills to work with multiple customers.
• Good Understanding of web technologies like HTML & CSS.

Desired Skills & Experience

• Bachelor’s Degree Computer Science Related
• Minimum 2 years of experience in a night shift customer support role
• Strong problem-solving skills
• Organized and reliable self-starter who can work independently

What we offer:

• We care about you; therefore, you'll be offered a competitive salary.
• We'll support your professional development however you need, whether it's with equipment, courses, books, or conferences
• Flexible holiday policy to help you plan your vacations better.
• Performance-based rewards and incentives

For more details about our products and why our customers love us, look at our apps and their reviews here: https://apps.shopify.com/partners/starapps-studio

This might change your life. Well, maybe not, but it'll be worth it.

Apply right away!

• Suggest programmatic strategy and tactics that coordinate with and augment the overall media plan objectives for DB2B clients
• Create and actively manage and optimize programmatic campaigns in DSPs
• Be consistently curious and inquisitive – learn how platforms work, and more importantly, learn how to game them
• Manage campaigns across programmatic mobile, display, video, OTT, CTV, and audio
• Understand how data from various channels can help the overall customer journey for each client account
• Identify, suggest, and setup private marketplace deals
• Continually acquire knowledge by maintaining relationships with key programmatic vendors portfolio
• Actively monitor campaign KPIs via reporting
• Produce and present engaging campaign analysis to clients, demonstrating the effectiveness of planning, testing, and media optimization and management
• Provide insight and guidance to members of the integrated media team
• Maintain and stay current on industry news and research

Qualifications

• Hands-on experience with one or more of the following DSPs: Google DoubleClick Bid Manager(DV360), TheTradeDesk, DataXu, Amazon Advertising Platform, Adobe/TubeMogul, and Sizmek
• DoubleClick Campaign Manager/DoubleClick Bid Manager certifications are preferred but not required
• Strong written and verbal communication skills
• Detail-oriented and organized
• Able to multitask and work well under pressure
• Positive team player
• Proficiency in Microsoft Office applications
• Bachelor of Arts or Bachelor of Science degree

Job Description

We are looking for anmobile iOS developer. The ideal candidate needs to be able to hit the ground running in our fast-paced environment, and be comfortable to iterate quickly and push new code every day.

Responsibilities

• Design, develop, test, deploy, maintain and improve software and processes
• Integration with a number of third-party services
• Write high quality, high-performing and well-tested code
• Turn design requirements and prototypes into a working app
• Work closely with the technology and design teams
• Excellent communication, collaboration, and documentation

• Highly motivated, adaptable and passionate learner with a strong work ethic ethic

Requirements

• Proficiency with Objective-C and Swift

• Deep knowledge of the iOS SDK, OO, data modelling, design patterns, TDD/BDD, JSON/RESTful APIs, clean code and UX

• Analysis, profiling and optimization techniques
• Agile methodology