2D Animator + Video Editor

We are seeking an experienced, proactive Customer Success Associate to join our team and help nurture and grow relationships with our valued customers. You will be responsible for ensuring customer satisfaction, driving product adoption, and minimizing churn for our SaaS product. If you are passionate about delivering excellent customer service and have experience in managing customer success, we’d love to hear from you!

Responsibilities:

• Act as the main point of contact for our customers, helping them navigate our SaaS product
• Manage customer onboarding, ensuring smooth implementation and product adoption.
• Monitor customer health metrics and provide proactive outreach to prevent churn.
• Develop and maintain strong relationships with customers, understanding their goals, and aligning them with our product offerings.
• Respond to customer inquiries via email, Slack, or phone in a timely and professional manner.
• Collaborate with internal teams (sales, support, product) to resolve customer issues and improve the overall experience.
• Create and deliver product training sessions to customers, ensuring they maximize value from our platform.

Requirements:

• Proven experience in Customer Success or similar role in the SaaS industry.
• Experience in direct customer interactions.
• Excellent communication and relationship-building skills.
• Strong understanding of SaaS products
• Ability to identify customer needs and align them with product capabilities.
• Proactive mindset with problem-solving abilities and the ability to work independently.
• Experience using CRM tools (e.g., Salesforce, HubSpot) preferred.
• Have worked with direct interactions with Customer
• Strong organizational skills and attention to detail.

Preferred Qualifications:

• Experience working in a B2B SaaS environment.
• Knowledge of customer success metrics and how to manage them.

Job Title: Senior Business Development Executive (Staff Augmentation)

Location: Indore, India

Company: Ment Tech Labs Pvt. Ltd.

Job Description:

We are seeking an enthusiastic and results-driven Senior Business Development Executive to join our dynamic team at Ment Tech Labs Pvt. Ltd. in Indore. As a Sr. BDE, you will play a pivotal role in expanding our client base through effective staff augmentation solutions. The ideal candidate should possess a strong understanding of staff augmentation, demonstrate proficiency in creating and negotiating Master Service Agreements (MSA), Statements of Work (SOW), and other documentation.

Responsibilities:

1. Staff Augmentation Expertise:

• Develop a deep understanding of staff augmentation services and effectively communicate the value proposition to clients.

1. Contract Management:

• Create, negotiate, and manage Master Service Agreements (MSA), Statements of Work (SOW), and other contractual documentation.

1. Proactive Business Development:

• Proactively identify and pursue new business opportunities, driving growth and revenue for the company.

1. Communication Skills:

• Demonstrate excellent communication skills, both written and verbal, to engage with clients, understand their requirements, and articulate solutions effectively.

1. Learning and Growth:

• Thrive in a dynamic environment, continuously learning and adapting to industry trends, client needs, and market demands.

1. Target-Driven Approach:

• Work with set targets and develop strategies to achieve and exceed business development goals.

1. Keen Urge to Grow:

• Exhibit a keen interest in personal and professional growth, taking ownership of career development and contributing to the overall success of the team.

Qualifications:

1. Bachelor’s degree in Business, Marketing, or a related field.
2. Minimum of 5 years of experience in Business Development, specifically in staff augmentation.
3. Proven track record of successfully negotiating and closing deals.
4. Strong understanding of Master Service Agreements, Statements of Work, and other contractual documentation.
5. Excellent interpersonal and communication skills.
6. Results-oriented with a demonstrated ability to meet and exceed targets.
7. Proactive attitude with a strong urge to learn, grow, and contribute to the success of the business.

The Gynaecologist Consultant plays a crucial role in providing specialized medical care and treatment to patients, focusing on reproductive health and wellness. They are responsible for diagnosing and treating various gynaecological conditions, performing surgical procedures when necessary, and offering comprehensive care to pregnant women. Their expertise is vital in ensuring the overall well-being of women at different stages of life.

Key Responsibilities:

• Evaluating and diagnosing gynaecological conditions and disorders.
• Performing surgical procedures such as hysterectomies, laparoscopies, and cesarean sections.
• Providing prenatal care and monitoring pregnant patients throughout their pregnancies.
• Ordering and interpreting diagnostic tests and medical imaging.
• Developing and implementing treatment plans, including medications and therapies.
• Consulting and collaborating with other healthcare professionals, such as obstetricians, oncologists, and urologists.
• Conducting routine check-ups and screenings for patients.
• Offering counselling and guidance on reproductive health, contraception, and family planning.
• Keeping detailed and accurate medical records of patients' diagnoses, treatments, and outcomes.
• Participating in medical research and staying updated with advancements in gynaecology.
• Providing education and support to patients and their families.
• Adhering to medical ethics and legal regulations in healthcare practices.
• Participating in multidisciplinary team meetings and conferences.
• Contributing to the training and supervision of medical staff and interns.
• Ensuring a compassionate and patient-centered approach in all aspects of care.

Required Qualifications:

• Doctor of Medicine (MD) degree from an accredited medical school.
• Board certification in Obstetrics and Gynaecology.
• Licensure to practice as a Gynaecologist in the relevant state or country.
• Proven experience as a Gynaecologist Consultant in a hospital or clinical setting.
• Proficiency in performing gynaecological surgeries and procedures.
• Strong knowledge of reproductive medicine, infertility, and menopausal management.
• Excellent interpersonal and communication skills for patient care and collaboration with medical colleagues.
• Ability to handle high-pressure situations with empathy and professionalism.
• Commitment to continuous learning and staying abreast of medical advancements.
• Understanding of medical ethics, patient confidentiality, and informed consent.
• Experience with electronic medical records (EMR) and healthcare information systems.
• Ability to work effectively within a diverse healthcare team.
• Attention to detail and strong analytical skills for accurate diagnosis and treatment planning.
• Willingness to work flexible hours, including on-call shifts and weekends.

Brief:

We are pursuing a complex set of problems that involve building for an international audience and for an industry that has largely been service-centric. As an SDE at GradRight, you’ll bring an unmatched customer-centricity to your work, with a focus on building for the long term and large scale.

You’ll be part of the Innovation Projects team at GradRight. This team works on third party integrations and adopting new tools/technologies to help build a cutting edge platform for the higher education space.

Responsibilities:

• Contribute to design discussions and decisions around building scalable and modular frontend.
• Participate in sprint ceremonies and actively contribute to scaling the engineering organization from a process perspective
• Stay on top of the software engineering ecosystem and propose new technologies/methodologies that can be adopted
• Contribute to engineering hiring by conducting interviews
• Champion infrastructure as code mindset and encourage automation

Requirements:

• At least 3 years experience as an SDE
• Strong experience with at least one frontend framework, preferably vue.js
• Strong understanding of software design principles and patterns
• Passion for solving complex problems
• Really quick learner and able to dive deep into new ideas/experiments at breakneck speed
• Passion for trying out new technologies and focusing on iterative development
• Experience with team management
• Excellent written and verbal communication skills

Good to have:

• Worked in a full-stack capacity at high growth startups
• Worked on products that addressed an international audience
• Exposure to emerging/latest technologies like blockchain, bots, AR/VR

Introduction

http://www.synapsica.com/">Synapsica is a https://yourstory.com/2021/06/funding-alert-synapsica-healthcare-ivycap-ventures-endiya-partners/">series-A funded HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don't have to rely on cryptic 2 liners given to them as a diagnosis. 

Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyse medical images and create v2.0 of advanced radiology reporting.  We are backed by IvyCap, Endia Partners, YCombinator and other investors from India, US, and Japan. We are proud to have GE and The Spinal Kinetics as our partners. Here’s a small sample of what we’re building: https://www.youtube.com/watch?v=FR6a94Tqqls">https://www.youtube.com/watch?v=FR6a94Tqqls 

Your Roles and Responsibilities

We are looking for an experienced MLOps Engineer to join our engineering team and help us create dynamic software applications for our clients. In this role, you will be a key member of a team in decision making, implementations, development and advancement of ML operations of the core AI platform.

• Work closely with a cross functional team to serve business goals and objectives.
• Develop, Implement and Manage MLOps in cloud infrastructure for data preparation,deployment, monitoring and retraining models
• Design and build application containerisation and orchestrate with Docker and Kubernetes in AWS platform. 
• Build and maintain code, tools, packages in cloud

• At Least 2+ years of experience in Data engineering 
• At Least 3+ yr experience in Python with familiarity in popular ML libraries.
• At Least 2+ years experience in model serving and pipelines
• Working knowledge of containers like kubernetes , dockers, in AWS
• Design distributed systems deployment at scale
• Hands-on experience in coding and scripting
• Ability to write effective scalable and modular code.
• Familiarity with Git workflows, CI CD and NoSQL Mongodb
• Familiarity with Airflow, DVC and MLflow is a plus