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🔧 Position: Java Support Engineer

📍 Location: Remote (PAN India)

🕐 Shift: Night Shift (9 PM-6 AM)

🧠 Experience Required: 6+ Years

🚀 Joiners: Immediate Joiners Preferred

About the Role:

We are seeking a highly skilled Java Support Engineer to join our growing team at Deqode. This role is ideal for professionals with deep knowledge of Java, Spring Boot, and Splunk, and who have hands-on experience supporting and maintaining large-scale applications in a production environment.

Key Responsibilities:

• Provide L2/L3 support for Java-based applications in a production environment.
• Actively monitor application health using Splunk, identify issues, and drive timely resolutions.
• Debug, analyze logs, and troubleshoot incidents to determine root causes.
• Coordinate with development and QA teams for bug resolution and performance tuning.
• Write and maintain documentation for support processes and RCA reports.
• Participate in on-call rotation and ensure high availability of services during night hours.
• Proactively identify recurring issues and recommend long-term solutions.
• Maintain SLA adherence and manage incident ticket lifecycles effectively.

Mandatory Skills & Experience:

• Java (Advanced Level) – Strong programming and debugging capabilities.
• Spring Boot – In-depth knowledge of microservices architecture and REST APIs.
• Splunk – Hands-on experience with log analysis, dashboard creation, and alert setup.
• Experience in production support, incident management, and post-deployment troubleshooting.
• Familiarity with ticketing tools like JIRA, ServiceNow, or similar.
• Comfortable working in night shift and across multiple teams.

About Us

Zentosys Solutions Pvt. Ltd. is a technology-driven IT services company specializing in modern web and mobile application development. We empower businesses worldwide with innovative, scalable, and efficient software solutions. Be a part of our dynamic team and contribute to building impactful digital products.

Responsibilities

• Develop, maintain, and optimize full-stack applications using modern technologies.
• Implement backend logic using Node.js, TypeScript, and frameworks like Express.js or NestJS.
• Build intuitive, responsive, and high-performance frontend applications using React.js, Next.js, or similar frameworks.
• Design and integrate RESTful APIs and ensure seamless communication between front-end and back-end systems.
• Utilize CI/CD pipelines for automated deployment and continuous integration.
• Manage and optimize cloud infrastructure using AWS services.
• Debug, troubleshoot, and ensure application reliability and performance across the stack.
• Design database schemas and manage MongoDB for efficient data handling.
• Collaborate with cross-functional teams, including DevOps, designers, and product managers, to deliver high-quality solutions.
• Stay updated with the latest technologies, frameworks, and best practices in software development.

Requirements

• Experience: 2+ years in full-stack development.
• Strong expertise in Node.js, TypeScript, and backend frameworks like Express.js, NestJS, or Fastify.
• Proficiency in frontend technologies like React.js, Next.js, HTML5, CSS3, and JavaScript (ES6+).
• Hands-on experience with CI/CD pipelines and tools such as Jenkins, GitHub Actions, GitLab CI, or similar.
• Practical knowledge of AWS services, including EC2, S3, RDS, Lambda, and IAM.
• Experience with database schema design and management using MongoDB.
• Strong problem-solving skills with a logical and analytical approach to challenges.
• Familiarity with Git for version control and collaboration in a team environment.
• Excellent communication and teamwork skills to contribute effectively in a collaborative setting.

Preferred Skills

• Exposure to GraphQL for API development.
• Knowledge of Docker and container orchestration.
• Familiarity with Serverless Framework for deploying cloud-native applications.
• Experience with testing frameworks like Jest, Mocha, or Cypress.
• Understanding of state management libraries like Redux, Zustand, or similar.
• Hands-on experience with Terraform or other infrastructure-as-code tools.

What We Value

• Problem Solvers: Professionals who can tackle challenges with creativity and precision.
• Team Players: Individuals who thrive in a collaborative, dynamic environment.
• Growth Mindset: Developers who are eager to learn, adapt, and grow with the organization.

What We Offer

• Competitive salary in the range of ₹6 LPA to ₹15 LPA based on skills and experience.
• Work on diverse and impactful projects for a global clientele.
• A culture that encourages innovation, professional growth, and skill enhancement.
• Flexible working hours and a healthy work-life balance.
• Exposure to cutting-edge technologies and tools.

Job Type: Full-time

Pay: ₹600,000.00 - ₹1,500,000.00 per year

Benefits:

• Provident Fund

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Full-stack development: 2 years (Required)

Work Location: In person

Expected Start Date: 05/02/2025

• 5+ years’ experience in customer focused product management in a technical product, end-to-end implementation and deployment within cloud systems.
• Must have experience in SaaS applications.
• Must have knowledge of Angular 8+, Azure, HTML CSS, JQuery, JavaScript ASP.Net, C#, SQL Server 2012/2014+ etc.
• Should have sound knowledge of Object-Oriented (OOPS) concepts.
• Must have experience in end-to-end product ownership and project management.
• Good experience in Relational Database Management Systems, Database design and Normalization.
• Hands-on experience in design, development, and debugging of systems.
• Object-Oriented Design (OOD) to ensure scalability and maintainability.
• Experience managing multiple clients with strong knowledge of Agile/SCRUM processes.
• Hands-on experience in DevOps and Azure functions.

KEY DUTIES AND RESPONSIBILITIES

·         Working on and at times leading the full software development lifecycle of systems

• Solid technical background with understanding and/or hands-on experience in software development, web technologies.
• Works with the product development team on the validation and verification process.
• Coordinate with the sales team to promote the product. 
• Experience of going through a full product lifecycle, integrating internal and external customer feedback into product requirements, managing change requests, driving prioritization and pre- / post-launch execution.
• Define product tasks and resource requirements.
• Analysis of systems, considering reliability, systems risks and code.
• Create technical and feature roadmaps along with release planning, sprint goals, and grooming of both technical and business functions.
• Manage project conflicts, challenges, and dynamic business requirements to meet expected deliverables.
• Experience in maintaining the document of application functionality.
• Excellent understanding of process management, improvement practices, operation services.
• Strong written and verbal communication skills.

• Manage SQL Server databases 
• Configure and maintain database servers and processes
• Monitor system's health and performance
• Ensure high levels of performance, availability, sustainability and security
• Analyze, solve, and correct issues in real time
• Provide suggestions for solutions
• Refine and automate regular processes, track issues, and document changes
• Assist developers with query tuning and schema refinement
• Provide 24x7 support for critical production systems

What you need to have:

We are looking for a passionate hands-on engineer to join our Engineering team.

• To build next-generation web applications which are efficient, reusable front-end abstractions and systems.
• Work closely with Product Managers, UX designers, and back-end engineers to implement front-end solutions while embracing emerging standards and pushing the limits of what a browser can do.
• Explore and design dynamic and compelling consumer experiences.
• Command an impressive portfolio of the latest UI technologies
• Analyze system function and performance requirements to support design concepts.
• Actively participate in design and code reviews to build robust applications and prototypes.
• Interacting with other team members to passionately collaborate our innovations.
• Constantly and consistently implementing new features and optimizing existing ones from controller-level to UI. Vigilantly and rapidly fix bugs.
• Create and maintain software documentation
• Endorsing upcoming standards, launching, iterating, and making a difference.

Ideal Candidate

• Proficiency with HTML5, Javascript, Angular JS, React JS and CSS3
• Ability to write well-abstracted, reusable, highly performant code for Website and Web applications.
• Experience with scripting languages (PHP) will be preferable.
• Excellent communication skills, good visual design sense, in-depth experience in developing web-based applications.
• Architecting, configuring, and automating the build process.
• A solid understanding of how web applications work including security, session management, and best development practices
• Aggressive problem diagnosis and creative problem-solving skills
• Ability to work and thrive in a fast-paced startup environment, learn rapidly, and master diverse web technologies and techniques.
• Knowledge in WordPress will be a plus
• Flexibility to work under ambiguous conditions

Desired skills

• Knowledge of UI development (UI Kit, App Life Cycle, View Controller life cycle, Storyboards, Auto layout)
• Basic and Advanced concepts of Swift (for e.g., generics, KVO, etc.)
• Minimum 1 year experience in Swift.
• Implementation details of complex features (e.g., push notifications, Analytics integration, accessibility, features of health kit, deep-linking, etc.)
• MVC, MVVM, VIPER design patterns and other patterns used in iOS
• Apple UI guidelines, Guidelines/process to submit app to the App Store

Personal attributes

• Good communication skills.