Interfacing Engineer

at Crelio Health

DP
Posted by Abhishek Dhamale
icon
Pune
icon
1 - 8 yrs
icon
Best in industry
icon
Full time
Skills
Customer Support
Field service
Installation
Troubleshooting

About CrelioHealth:
CrelioHealth (formerly LiveHealth) is IT product company in the Health care domain. We are an almost decade-old IT product organization.
We are a flourishing, Open & Flexi culture organization with a young team.
We are a group of young enthusiasts passionate about building the best line of products in healthcare diagnostics. Our product is LIMS & CRM used for Pathology Labs & Hospitals.



Responsibilities for Interfacing Eng
ineer:

Provide service and customer support during field visits
Follow discussed schedule and execute accordingly
Manage all on-site installation, repair, maintenance, and test tasks
Diagnose errors or technical problems and resolve them with a guided approach,
Follow regular reporting to the manager
Document processes where required
Follow all company and department field procedures and protocols
Cooperate with the technical team and share information across the organization
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers

Requirements

1-3 year’s experience in-field support
Ability to troubleshoot, test, repair and service technical equipment
Excellent written and verbal communication ability
Ability to work flexible shifts and to adapt to changing work schedules
Familiarity with mobile tools and applications
Strong multi-tasking and organisational skills

About Crelio Health

CrelioHealth (formerly LiveHealth) is a cloud-based LIS and RIS solution that enables Laboratory staff, doctors, and patients to easily access and manage medical information using the same platform. Find out more at https://creliohealth.com/ or get updates on https://blog.livehealth.in

We are voted as #14 rank in G2’s List of Best Software Sellers for 2021

Founded
2013
Type
Product
Size
100-500 employees
Stage
Raised funding
View full company details
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