Customer Support Specialist

About the Role:

We are seeking a skilled and driven Backend Developer with expertise in Python (Django/FastAPI) and Node.js (TypeScript) to join our team. The ideal candidate will have experience in database design (RDBMS and NoSQL), REST API and GraphQL development, cloud services, and AI-driven applications. You will be responsible for designing and implementing scalable backend solutions, ensuring high performance, security, and reliability.

If you’re passionate about backend development, Generative AI, and data engineering, this is the role for you!

Key Responsibilities:

Backend Development:

• Develop and maintain robust, scalable backend services using Node.js (TypeScript) and Python (Django/FastAPI).
• Build APIs with REST and GraphQL, ensuring high security and performance.
• Implement authentication mechanisms such as OAuth2.0, SAML, JWT, MFA, and passkeys (optional).
• Research and integrate Generative AI (Gen AI) models and OpenAI APIs into backend systems.

Database & Data Engineering:

• Design and optimize schemas for both relational (PostgreSQL, YSQL) and NoSQL (DynamoDB, MongoDB) databases.
• Work with Redshift, BigQuery, and Snowflake to manage large-scale data processing.
• Develop ETL pipelines for data ingestion and transformation.
• Utilize Apache Airflow for workflow automation.

Cloud Services & Serverless Architecture:

• Work extensively with AWS Cloud services, and optionally Azure and GCP.
• Design and implement serverless architectures and event-driven systems using frameworks like AWS Lambda or equivalent on Azure/GCP.
• Configure and manage webhooks for event notifications and integrations.
• Integrate Apache Pulsar for real-time event streaming and messaging.

Programming & AI Integration:

• Apply design patterns, SOLID principles, and functional programming practices.
• Develop Python-based AI/ML solutions, leveraging Django/FastAPI for backend services.
• Manage AI/ML environments using Conda.

DevOps & Deployment:

• Utilize Docker and Kubernetes (K8s) for containerization and orchestration.
• Collaborate with DevOps teams for CI/CD pipelines and scalable deployments.

Tools & Utilities:

• Use Postman, Swagger, and cURL for API testing and documentation.
• Demonstrate strong knowledge of Unix commands for troubleshooting and development.
• Work with Git for versioning and code management.

Key Skills & Qualifications:

Must-Have:

✔ Proficiency in Python (Django/FastAPI) and Node.js (TypeScript).

✔ Experience with NestJS framework.

✔ Expertise in RDBMS and NoSQL database design and optimization.

✔ Hands-on experience with REST API and GraphQL development.

✔ Familiarity with authentication protocols such as OAuth2.0, SAML, JWT, and MFA.

✔ Strong understanding of AWS Cloud Services and Serverless Architecture.

✔ Experience with Gen AI, OpenAI APIs, and AI model integration.

✔ Hands-on knowledge of Python and Conda environments.

✔ Expertise in Redshift, BigQuery, Snowflake, and Apache Airflow for Data Engineering.

✔ Exposure to Apache Pulsar for event streaming.

Nice-to-Have:

➕ Exposure to Azure and GCP serverless frameworks.

➕ Knowledge of webhooks for event handling.

➕ Experience with passkeys as an authentication option.

Soft Skills:

✅ Problem-solving mindset with a passion for tackling complex challenges.

✅ Ability to learn and adapt to new tools, frameworks, and programming languages.

✅ Collaborative attitude and strong communication skills.

What We Offer:

💰 Competitive compensation and benefits package.

🚀 Opportunity to work with cutting-edge technologies in a fast-paced environment.

📚 A culture of learning, growth, and collaboration.

🌍 Exposure to large-scale systems, AI/ML integrations, and exciting technical challenges.

Designation: Associate Center Manager

Description

The Operations function at Cultfit is responsible for driving in-center sales, customer experience,

inventory management, customer troubleshooting and people management.

Key responsibilities 

1. Sales:

- Responsible for promoting and selling memberships to potential new clients - Walk-ins/Trials

-Responsible for achieving target by driving conversion

-Responsible for Upselling

-Should maintain record of every interaction with new user

-Should enter all details of customers, walks ins on internal tools

2. Operations:

-Managing center experience and incremental enhancements

-Timely Opening and Closing of the center

-Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for

both stocking and re-ordering (first-aid, stationary, water, towels etc.)

-Managing classes and workouts

-Ensuring punctuality of trainers and classes

-Handle issues with respect to attendance, equipment and space availability

-Customer interactions and troubleshooting

-Interact with walk-ins and prospective clients

-Improving member attendance through meet and greet, familiarity building and creating a

welcoming atmosphere

-Take feedback from members and partners about classes and document the same

-Handle issues that may lead to consumer experience during or pre/post class-Center facility audits and inputs

-Ensure that we do daily audits of the center and facility including all supplies and essentials

-After 12 Months of consistent performance, Consultant shall be eligible for a conversion to Full

Time employment.

Desired Background

-A Bachelor’s degree

-0-2 years of work experience

-Passion for fitness and healthy living

-People management skills

-Good Communication skills (Proficiency in English)

-Customer centrism

-Positive attitude

-Ability to resolve conflict

AWS, Linux, VMware, Vcenter, ESXI, AIX Patching, RHEL, PAM, Ansible, Networking, OS RHEL, Oracle, Filesystems

Responsibilities: 

• Responsible for monitoring project deliverables on day to day basis 
• Required to update relevant stakeholders or team members on the project's progress. 
• Assist, train, and ensure project team members with tasks that you have assigned to them. 
• Test the product modules and manage the change request, bug reports, etc. 
• Assist project managers in the planning, execution, and monitoring of projects Develop and maintain project plans, timelines, and progress reports. 
• Facilitate communication between intern stakeholders, clients, vendors, and management. 

Qualifications:

•  Bachelor's Degree or equivalent experience. 
• 3+ years of relevant Project Management experience. 
• Strong verbal, written, and organizational skills for documentation, user stories, etc. 
• Proficient in MS Excel, and Presentation. Proficient in Jira, Confluence, and Notion is a plus. 
• Excellent organizational and time-management skills. 
• Strong communication skills, both verbal and written. 
• Ability to work well in a team environment. 
• Experience with project management tools and software. 
• Ability to identify project risks and issues, and develop mitigation plans.

We are looking for Sr. Node Js Developer

Experience - 1-5 years 

Location - Ahmedabad, Gujarat. (Work from Office/Home)

5 Days working 

Should have good communication skills.

Requirements:

•API Development

• Mongodb or Firebase

•Designing and developing user interfaces using Angular OR JavaScript MV-VM/MVC frameworks

•Good understanding of AJAX and JavaScript, TypeScript Dom manipulation Techniques

•Experience with RESTful services

•Expert in any one of the modern JavaScript MV-VM/MVC frameworks (AngularJS, JQuery, ReactJS)

•Knowledge of Node.js, Express and frameworks available for it

•Understanding the nature of asynchronous programming and its quirks and workarounds

•User authentication and authorization between multiple systems, servers, and environments


Note:- We are not providing permanent work from home. They have to come to the office if needed.

What you need to have:

We at Convrse are revolutionizing the way, 'The Metaverse' is going to be built. We aim to become the world’s largest library for sourcing interoperable 3D spaces for building all kinds of metaverse experiences.

We are searching for an innovative technical lead. to join our company. As the technical lead, you will oversee the company’s technical team and all projects they undertake, analyze briefs, write progress reports, identify risks, and develop work schedules. You should be able to work with your team and inspire them to reach their goals.

To be successful as a technical lead, you should always be expanding your industry knowledge and be able to quickly identify problems. Outstanding technical leads are accountable, trustworthy, and able to build lasting relationships with their teams.

Technical Lead Responsibilities:

1. Determining project requirements and developing work schedules for the team.

2. Delegating tasks and achieving daily, weekly, and monthly goals.

3. Liaising with team members, management, and clients to ensure projects are completed to standard.

4. Identifying risks and forming contingency plans as soon as possible.

5. Analyzing existing operations and scheduling training sessions and meetings to discuss improvements.

6. Keeping up-to-date with industry trends and developments.

7. Updating work schedules and performing troubleshooting as required.

8. Motivating staff and creating a space where they can ask questions and voice their concerns.

9. Being transparent with the team about challenges, failures, and successes.

      10. Writing progress reports and delivering presentations to the relevant stakeholders.

Technical Lead Requirements:

1. Bachelor’s/Master's degree in computer science, engineering, or a related field.

2. A 3-4 years of experience in a similar role would be advantageous.

3. In-depth experience in working with Reactjs and Go.

4. Excellent technical, diagnostic, and troubleshooting skills.

5. Experience with blockchain technology preferable.

6. Strong leadership and organizational abilities.

What you need to have: