Customer Support Specialist

Company Overview 

At Boolment Software Development Pvt. Ltd. (BSDPL), we are a dynamic and rapidly growing IT organization committed to creating a positive, collaborative, and high-performing workplace. Our focus is on empowering people, driving innovation, and building a strong company culture where every employee can thrive and grow. 

With a strong foundation in technology, software solutions, and digital transformation, we believe that our employees are the key to our success. Join us to be part of an organization where people and performance go hand in hand. 

Location: Gurgaon 

Position: HR Executive 

Department: Human Resource 

Location: Gurgaon 

Reports To: Manager 

Employment Type: Full-Time (On-site) 

Work Hours: 9:30 AM – 6:30 PM (Monday to Saturday) 

Salary Range: ₹3,00,000 – ₹5,00,000 per annum 

Job Purpose 

The HR Executive will play a crucial role in managing the day-to-day HR operations, supporting recruitment and onboarding, employee engagement, payroll assistance, and compliance. The position aims to ensure smooth HR functioning and contribute to a motivated, efficient, and productive workforce. 

Key Responsibilities 

Recruitment & Onboarding 

• Post job openings, screen resumes, and coordinate interviews with hiring managers. 
• Conduct initial rounds of interviews and facilitate the offer and onboarding process. 
• Prepare offer letters, maintain recruitment trackers, and conduct induction/orientation sessions. 

Employee Relations & Engagement 

• Act as the first point of contact for employee queries regarding HR policies, payroll, and benefits. 
• Foster a positive and inclusive work culture by addressing grievances and supporting conflict resolution. 
• Plan and execute engagement activities, events, and recognition programs to boost employee morale. 

Performance Management 

• Assist in implementing performance management systems, including goal setting and appraisal cycles. 
• Support team leads in tracking performance metrics and identifying training needs. 

Payroll & Compliance 

• Coordinate payroll activities including attendance, leaves, and salary inputs. 
• Maintain accurate employee data and ensure statutory compliance (PF, ESI, Gratuity, etc.). 
• Liaise with finance for timely salary disbursement and record-keeping. 

Documentation & HR Operations 

• Maintain employee files, HR databases, and MIS reports. 
• Draft HR letters (offer, increment, confirmation, experience, etc.). 
• Support audits, compliance checks, and implementation of HR policies. 

Qualifications & Experience 

• Education: Master’s degree in Human Resources, Business Administration, or a related field. 
• Experience: 2–4 years of experience in HR operations, recruitment, or generalist profile. 

Skills & Competencies 

Must-Have Skills 

• Knowledge of HR principles, practices, and employment laws. 
• Excellent communication, interpersonal, and organizational abilities. 
• Proficiency in MS Office (Word, Excel, PowerPoint) and HRMS tools. 
• Attention to detail and ability to manage multiple priorities effectively. 
• High degree of confidentiality and integrity. 

Good-to-Have Skills 

• Certification in HRBP, Payroll, or related HR modules. 
• Experience in HR analytics, talent engagement, or performance management systems. 
• Understanding of IT industry dynamics and culture. 

Preferred Candidate Profile 

• Experience in IT, Software Development, or Service-based industries preferred. 
• Immediate joiners or candidates with ≤30 days notice period will be prioritized. 
• Open to all genders – we are an equal opportunity employer. 

Employee Perks & Growth Opportunities 

• Mentorship from experienced HR leaders. 
• Cross-functional exposure and collaborative work culture. 
• Opportunity to lead engagement initiatives and HR innovation projects. 
• Access to training programs, workshops, and certifications. 

Compensation & Benefits 

• CTC: ₹3.0 – ₹5.0 LPA (based on experience and performance) 
• Benefits: 
• Health insurance & statutory benefits (PF, ESI, Gratuity) 
• Paid leaves & holiday policy 
• Performance bonuses and annual appraisal 
• Rewards & recognition programs 

Application Details 

Tentative Joining: Immediate or within 15 days of offer 

Application Deadline: Open until position is filled 

About Us: YMGrad is a leading study abroad consultancy firm dedicated to helping students achieve their dreams of higher education abroad. We provide comprehensive services, including application assistance, university shortlisting, and expert guidance throughout the admissions process.

Job Overview: We are seeking a skilled and motivated Content Writer to join our dynamic team. This role involves crafting compelling and personalized application materials, including Statements of Purpose (SOPs), Letters of Recommendation (LORs), resumes, and other college applications. Additionally, the writer will produce SEO-friendly blogs on study-abroad topics and provide consultancy to clients about the admissions process. The ideal candidate will be adaptable, collaborative, and enthusiastic about contributing to various aspects of our consultancy services.

Key Responsibilities:

1. Application Materials: Write and edit Statements of Purpose (SOPs), Letters of Recommendation (LORs), resumes, and other application documents tailored to individual client profiles.

2. Blog Writing: Develop and publish SEO-friendly blog content on study abroad topics, including tips, trends, and country-specific information.

3. Client Consultation: Provide personalized advice to clients regarding the admissions process, application strategies, and document requirements.

4. University Shortlisting: Assist clients in shortlisting suitable universities based on their academic profile, career goals, and preferences.

5. Collaborative Support: Work closely with other team members, including advisors and counselors, to ensure a seamless and integrated service for clients.

6. Quality Assurance: Ensure all written content is error-free, adheres to client requirements, and maintains high standards of professionalism.

7. Continuous Improvement: Stay updated on changes in the study abroad landscape and admissions requirements to provide current and accurate advice.

Role- Course Counselor (Sales Executive)

Location-Hyderabad/Ahmedabad/Kochi

Working Days- 6 Days Full Time Work from Office

About : Organization is a premier institution dedicated to nurturing the next generation of fitness professionals. We offer specialized diploma programs in Fitness Training and Nutrition, emphasizing practical learning and industry-relevant skills. Our state-of-the-art facilities, experienced faculty, and supportive environment provide students with the ideal platform to achieve their career goals in the fitness industry.

Work Culture: At Organization, we foster a collaborative, inclusive, and

growth-oriented work culture. Our team is passionate about fitness and education, committed to making a positive impact on our students' lives. We value innovation, creativity, and a growth mind-set, offering a supportive and fulfilling work environment.

Job description:

We are looking for a dedicated Course Counselor to join our team. As a Course Counselor, you will play a crucial role in guiding prospective students towards making informed decisions about their career paths in the dynamic fitness industry. Your role will include handling inquiries, conducting one-on-one counselling sessions, and surpassing admission targets.

Responsibilities:

• Engage with prospective students, providing them with objective information about our courses and addressing their queries over phone calls or in-person meetings.

• Conduct Course Counseling Sessions, including school tours, to provide detailed information about the school and courses we offer.

• Ensure that all questions and concerns of prospects are addressed, and when necessary, facilitate communication with domain experts from Organization.

• Maintain regular follow-up communication with prospects, focusing on resolving queries, providing solutions, and offering relevant information.

• Collaborate with the Sales Team, actively participating in periodic meetings to discuss strategies, share insights, and contribute to the team's success.

• Continuously update your knowledge about our products and services, staying informed about the latest developments and improvements.

• Prepare and submit daily reports and End of the Day Reports to evaluate individual and team performance.

• Embrace feedback and participate in audit sessions conducted by the response quality assurance department to improve skills and performance.

• Attend training sessions and refresher programs to enhance your understanding of our courses and stay updated with industry trends.

Desired Profile:

To excel in this role, you should possess the following skills and qualities:

● Excellent communication and coordination skills: You should have

strong counseling proficiency and the ability to understand and address the needs, aspirations, and concerns of prospective students. By offering guidance and support, you will help them make informed decisions.

● Target-oriented and focused: You should be driven by goals and maintain a sharp focus on achieving them.

● Proactive and avid learner: Valuing initiative, you should constantly seek opportunities to enhance your skills and knowledge. Expanding your knowledge base will enable you to provide valuable assistance to prospective students. Join our dynamic team and contribute to shaping the future of aspiring fitness professionals. If you are passionate about helping individuals in their career journeys, apply now to make a meaningful impact on their lives.

If Anyone interested apply through link:-  https://tiny.cc/NGtalent

Job Details:

As a Software engineer you will be able to challenge the idea of “impossible”, producing results that are elegant, simple and don’t require a team of experts to decode. You are driven by innovation, fresh ideas and new ways to produce high quality solutions. 

Job Description:

Position Summary:

We are looking for a Cloud developer responsible for the development and maintenance of cloud applications deployed in AWS environment. Your primary focus will be the development of such applications and their integration with other services. A commitment to open mind, problem solving, ability to learn, and creating quality products is essential.

Responsibilities:

• Ensure the performance, quality, and responsiveness of services
• Collaborate with a team to define, design, and ship new features
• Innovative thinking of finding solutions to needs
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, automatization and documentation
• Use Agile Scrum Methodology for software development
• Develop unit tests for all new code
• Provide code reviews for all new code and participate to code reviews of other people
• Diagnose and resolve complex level issues of application
• Participate in interactions with all levels of personnel with different teams
• Design and build services on top of AWS

Skills:

• Strong knowledge of Python
• Strong knowledge of Web Services (Rest or SOAP APIs)
• Strong knowledge of React JS or any other JavaScript
• Solid understanding of object-oriented programming
• Knowledge of Java and Spring Boot is good to have
• Knowledge of AWS is good to have
• Knowledge of TypeScript is good to have
• Knowledge of Linux is good to have
• Knowledge of HTML and CSS is good to have
• Knowledge of AWS CloudFormation is good to have
• Knowledge of Elasticsearch is good to have
• Familiarity with continuous integration
• Any authorized Java, AWS, Linux, or Python certifications will be value added
• Min 2 years of work experience in relevant technologies
• Excellent interpersonal and written communication skills

Mandatory Skills

• Proficient in automating Test cases using Python / C++
• Should have work on RAN or Core Network on LTE / 4G, 5G , 3G
• Should have done Protocol Conformance Testing / RF Conformance Testing / Carrier Acceptance Testing
• Should be able design test cases.
• Should have worked on protocols / network element like NAS/SIAP / RRC / PHY MAC / GCF / MME / SGW / PGW / PCRG / eNodeB / UTRAN / RACH 

Good to Have

• Test automation framework & test suite development using  Python or platform specific development expertise
• Experience in 5G will be an added advantage
• Interop testing and validation with chipset vendors / OEMs / Service Providers

What kind of profile will not be suitable

-       Only RF Optimization

-       Only Field Testing

-       Only Log Analysis

-       Network Monitoring & configuration  

Location- Gandhinagar/Pune

Roles and Responsibilities

 Document technically accurate content for products including User Manuals, Quick

guide

 Research and determine the technical documentation needs for the features

 Estimate efforts and deliver content on time

 Ensure quality of the documentation

 Execute day-to-day information engineering activities

 Create in-depth user guides, FAQs, technical overviews, and in-product help

documentation

 Identify problem areas or structural deficiencies and proactively contribute to their

improvement

 Experience creating infographics to more clearly communicate workflow processes

and abstract topics

 Build and maintain client aids that go beyond traditional documentation, such as online

video, demos, guided tours, and other other educational techniques

 Maintain a library of application documentation, cataloging it for internal and/or

external use

 Publish and maintain templates for written documentation produced by others

(technical specifications, RFP responses, ), ensuring a consistent "look and feel."

 Proven experience producing technical content for public consumption

Qualification

 Bachelors degree in Engineering/core sciences, or Masters in English

Language/Technical Communication

 5 to 7 years of experience in technical writing, with at least 3-4 years of experience

product documentation

Immediate joiners will be required

MTX Group Inc. is seeking a motivated AI Solution Architect to join our team. MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology. MTX’s very own Artificial Intelligence platform Maverick, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The Maverick Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.

Responsibilities:

• Creative translation of business needs into a conceptual, logical and physical architecture design of the solution
• Collaboration with the technical teams needed to deliver the design
• Leading architecture and design competency for the automation technology stack
• Strategic direction for maximizing simplification and re-use lowering overall TCO
• Creation of solutions which adhere to Enterprise Architecture, Development, and Information Risk Management standards and policies
• Collaboration with developers and engineering teams resolving the most challenging tasks ensuring the proposed design is properly implemented.
• Proactively identify and address technical strengths, weaknesses, opportunities and threats across the automation landscape
• Strategy for managing the changes to the architecture (new business needs, technology changes, etc.)
• Explain architecture standards and recommendation to business partners and drive alignment

What you will bring:

• Minimum 5 years of hands-on experience in the IT field, at least 3 years in IT architecture
• Solid experience as solution and platform architect, providing technical leadership and guidance designing enterprise software.
• Proven track record at managing multiple projects in fast paced cross-functional team environment.
• 1+ year year experience working with chatbots is a plus
• 2+ years hands-on experience with Microsoft Azure and Amazon Web Services
• Working knowledge of Machine Learning, techniques, algorithms, natural language processing
• Certifications in multiple cloud platforms is ideal
• 2+ years of experience working in an Agile Scrum / DevOps development methodology.

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation

• Personal Accident Policy (Disability Insurance) -

• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered

• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Opportunity to pursue Executive Programs/ courses at top universities globally
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others

It is India’s only B2B Construction Materials Supply Chain Company. Construction & Infrastructure is  one of the industries, with the most complex problems in Supply Chain and we are fundamentally reengineering the  way construction materials get procured. Our Clients include the biggest names in India & the World– The  LafargeHolcim Group, JSW Group, The Tatas and many others. We are backed by some of the world’s top marquee  funds in our journey to create transparency and standardization to an otherwise opaque industry. 

Your responsibilities: 

• Understand the business context and build high quality code using proven design patterns Develop, test and deploy integrations required to meet business requirements 
• Carry out unit tests and other quality control mechanisms to inform and validate the code and design 
• Utilizing and monitoring cloud infrastructure resources (such as AWS, Azure) efficiently 
• Participate in a highly fluid environment applying agile software development principles 
• Ensure the coding standards are on-par with the best in the industry 

Educational Qualifications: 

• Bachelor's or Master’s degree in a quantitative field (e.g. Mathematics, Engineering, Computer Science).  

Must have skills: 

• 3+ years of work experience with mobile/web development 
• Experience in working with either of languages: Go, Java, Scala 
• Strong understanding of relational and non-relational databases (MySQL, PostgreSQL, MongoDB, Cassandra) 
• Strong understanding of Message brokers 
• Must have hands on experience in Restful APIs 
• Must have a strong foundation of Data structures and Algorithms 
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems 
• Ability to deploy features on a daily basis: should be good at time management and prioritization 
• Hands-on experience in CI/CD principles and TDD 
• Strong written and verbal English communication skills 

Good to have skills: 

• Experience in event-driven & asynchronous I/O frameworks 
• Exposure to business process and workflow automation 
• Working experience in process driven and data intensive business applications 
• Experience in working on web infrastructure with React.js and React Native 

Professional traits: 

• Self-motivated, persistent and “Never Give Up” attitude 
• Passion for innovation and adaptability to a lean startup culture 
• Ability to work with minimal supervision, independently and / or as a member of a team 
• Giving full attention to what other people are saying, taking time to understand the points being made,  asking questions as appropriate