Customer Support Specialist

Position: Lead Gen / Telemarketing Executive

Exp: 0.6 - 3 years.

Identifies prospects by generating leads

Calls prospective customers

Influences customers to buy services and products by following a prepared sales talk to give service and product information a

Completes orders by recording names, addresses, and purchases; referring orders for filling.

Secures information by completing database backups.

Maintains a safe and clean working environment by complying with procedures, rules, and regulations.

Maintains operations by following policies and procedures; reporting needed changes.

Contributes to team effort by accomplishing related results as needed.

In order to be considered for this opening, please apply on our career page:

Are you interested to be part of the tech team of an innovative international tech school aimed at developing the change makers of tomorrow?

About Seedstars Academy

Seedstars Academyis a new international school being launched in Bengaluru, the first one of its kind available for students in India. In a 24 months program, students gain both coding skills and entrepreneurial skills, helping them become the change makers of tomorrow. With a Swiss certification and a program developed and tested across the world in the last 20+ years, this is a world class alternative students in India now have access to. The Academy is brought in India by Seedstars and 01 Edu.

About the job

We are looking for new team members with a technical background to help us change the education landscape of India! The role of the technical tutor is to set up the study program modules, facilitate or organize additional events together with our partners under the supervision of the Head of Tech and support the students through the program and ensure that the content is made available to the students.

Role & responsibilities

• Understand the 01Edu System curriculum and content, ability to implement instructions to modify platform content and know the platform inside and out.
• Perform audits of student work during the test period.
• Communicate with students during sprint (piscines) and study period and answer their questions.
• Monitor students progress and guide them
• Be able to identify platform bugs and communicate with the manager and/or 01 tech team.
• Initiate or support with organizing tech events and collaborations (demo days, hackathons, partners’ activities)
• Query the database to perform analytics and extract insights.
• Ensure data backup and implement specific actions to maintain data integrity and building security
• Work collaboratively with 01Edu team on the platform use
• Regularly conduct performance analysis on students progress, identify and encourage students to overcome obstacles
• Have credibility with corporate partners (ex. understand technical inputs for a hackathon).

Our ideal candidate

• Has a computer science background, has experience with multiple programming languages and feels comfortable learning new languages (such as Go)
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
• Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, controllers is a plus
• Ability to work with all levels of staff within and outside of IT and outside the organization.
• Good analytical and problem-solving skills.
• Share our values and support our inclusion and diversity vision
• Great communication skills
• Good knowledge of English (intermediate level)

Why our employees love working with us

• We are on a mission which is bigger than all of us: to impact people’s lives in emerging markets.
• You work in an entrepreneurial culture where you’re surrounded by a vibrant and diverse team.
• We offer autonomy and flexibility with a strong belief that responsible people should have the freedom to do their work when and how they want.
• We were awarded as one of the most democratic workplaces in the world due to our freedom centered practices .

We are an equal opportunity employer with a diverse mix of nationalities and backgrounds represented in our company. We truly value diversity and believe that the cultural landscape of our organization should reflect the types of work that we engage in and the places that we do it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status and strongly encourage applicants from historically underrepresented groups to apply to all of our roles at Seedstars.

In order to be considered for this opening, please apply on our career page.

• Strong knowledge in .NET application development with hands-on experience in .Net core and azure.
• Good knowledge in front-end design (HTML5, CSS (SASS/LESS), Bootstrap, JQuery.
• Develop code based on design/architectural patterns, adhere to coding standards.
• Experience in developing and using RESTful Services and APIs.
• Knowledge of using Git and Version Control Systems.
• Testing and debugging with unit tests.
• Understanding of Agile methodologies. 
• Mandatory skills: NET Core, http://asp.net/" target="_blank">ASP.NET, C#, LINQ, Entity Framework, MS SQL, HTML5, JavaScript, jQuery.

• Identify bad code practices in PHP and write new rules to detect them.
• Improve the coverage of automatically fixable issues.
• Ensure fewer false-positives are reported by the analyzer.
• Work on the internal tools that support analysis runtimes.
• Contribute to open-source static analysis tools.

• Strong foundational knowledge in Computer Science.
• At least 3 years of professional software development experience in PHP.
• Understanding of the nuances of execution of the source code (AST, data flow graphs, etc).
• Familiarity with PHP best practices followed in the industry.
• Native experience with Linux/Unix environment.
• A focus on delivering high-quality code through strong testing practices.

We are looking for an Angular Developer to join our awesome team and deliver a streamlined user experience. We want a team member who strives to develop a first class codebase using Angular best practices. As an Angular 6/7/8 Developer, you will implement a complete user interface in the form of a mobile and desktop web app.

AngularJS Developer duties and responsibilities:

• Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies
• Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
• Writing tested and documented JavaScript, HTML and CSS
• Make design and technical decisions for Angular projects.
• Develop application code and unit test in the Angular, Rest Web Services and Java technologies for the Application Development Center.
• Ensuring high performance

AngularJS Developer requirements and qualifications:

• Up to 3 years Experience with Angular 6/7/8.
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript Dom manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Expert in any one of the modern JavaScript MV-VM/MVC frameworks (Angular, JQuery, NodeJS, GruntJS)
• Familiar with testing frameworks (Ex. Jasmine)
• Test runner framework (Ex. Karma)
• Hand on and implements complex Angular applications, directives, controllers, services
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Pre-requisites:

• Excellent English communication skills
• Should be willing to run that extra mile for the role
• A positive approach with a go-getter attitude.
• Excellent team player