Customer Support Specialist

About the Role:

We are seeking a highly skilled Integration Specialist / Full Stack Developer with strong experience in .NET Core, API integrations, and modern front-end development. The ideal candidate will build and integrate scalable web and mobile applications, manage end-to-end delivery, and ensure smooth data exchange across platforms.

Key Responsibilities:

• Design, develop, and maintain backend APIs using .NET Core / C#.
• Build and integrate REST and SOAP-based services (JSON, XML, OAuth2, JWT, API Key).
• Implement file-based integrations (Flat file, CSV, Excel, XML, JSON) and manage FTP/SFTP transfers.
• Work with databases such as MSSQL, PostgreSQL, Oracle, and SQLite — including writing queries, stored procedures, and using ADO.NET.
• Handle data serialization/deserialization using Newtonsoft.Json or System.Text.Json.
• Implement robust error handling and logging with Serilog, NLog, or log4net.
• Automate and schedule processes using Quartz.NET, Hangfire, or Windows Task Scheduler.
• Manage version control and CI/CD pipelines via Git and Azure DevOps.
• Develop front-end interfaces with React and React Native ensuring responsive, modular UI.
• Implement offline-first functionality for mobile apps (sync logic, caching, etc.).
• Collaborate with cross-functional teams or independently handle full project ownership.
• Utilize AI-assisted development tools (e.g., Cursor, GitHub Copilot, Claude Code) to enhance productivity.
• Apply integration best practices including middleware, API gateways, and optionally message queues (MSMQ, RabbitMQ).
• Ensure scalability, security, and performance in all deliverables.

Key Skills & Technologies:

• Backend: .NET Core, C#, REST/SOAP APIs, WCF, ADO.NET
• Frontend: React, React Native
• Databases: MSSQL, PostgreSQL, Oracle, SQLite
• Tools: Git, Azure DevOps, Hangfire, Quartz.NET, Serilog/NLog
• Integration: JSON, XML, CSV, FTP/SFTP, OAuth2, JWT
• DevOps: CI/CD automation, deployment pipelines
• Optional: Middleware, API Gateway, Message Queues (MSMQ, RabbitMQ)

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Minimum 5 years of hands-on experience in software development and integration.
• Proven expertise in designing and implementing scalable applications.
• Strong analytical and problem-solving skills with a proactive approach.

Nice to Have:

• Experience with cloud services (Azure, AWS, GCP).
• Knowledge of containerization tools like Docker or Kubernetes.
• Familiarity with mobile deployment workflows and app store publishing.

Key Skills: OpenText AppWorks, OpenText Process Suite (all sub components), Java, JavaScript, XML, SQL, BIRT.

Required Skills:

• Ability to translate complex business requirement into functional technical requirements using OpenText AppWorks (erstwhile Process Suite) low code design and integration framework.
• Knowledge on implementing OpenText AppWorks integration services using REST, SOAP, and Email etc.
• Good understanding of OpenText AppWorks case management features and BPM features.
• Experience in various rules and features like LifeCycle, Activities, User Interface (XForms and Low Code design), SLA, KPI, OTDS, CARS, AppWorks Gateway, Single-Sign-On, External Authentication, SAML, Listeners (File, MQ), SOAP Services, Email integration, HTTP Connector, AppWorks integration with Content/Document Management, etc.
• Experience in full OpenText AppWorks implementation including Entity modelling and Rulesets design.
• Expertise in Java, JavaScript, SQL Server Database.
• Expertise in building Web Services, REST Services API’s (nice to have) Familiar in designing and developing applications in cloud environments (preferably Azure).
• Authentication SAML 2.0, OT.
• Knowledge of OTDS and integration with OTDS
• Exposure to HTML5 ,angular and integration of AppWorks to with angular will be plus
• Exposure to another OpenText platform (ECM, xECM, Captiva, iHUB).

A strong passion for learning and adapting to new technologies.

Role

Front-end engineers at AssetSprout work on our products. They include software for Certified Financial Planners, their clients, and also internal admin tools. They work with the founders, product designers, and backend engineers and deliver towards the company’s vision.

Responsibilities

• Develop and own product features end to end in a scalable, secure and maintainable way. The buck stops with you on whatever you own.
• Provide technical solutions through design, architecture and implementation. Wear multiple hats in delivering greenfield projects from concept to production. 
• Work with the product and design team in understanding and shaping the customer experience.
• Establish, advocate and bring your experience on coding styles, best practices, and in scaling the product from MVP to production.
• Iterate fast. Display maturity in prioritizing towards velocity while balancing quality. As a startup, we break or make on how fast we deliver.
• Teach and mentor other front-end engineers. Focus on providing technical expertise and solutions regardless of how long one has been working professionally.

Requirements

• Professional experience working with any of the front-end frameworks such as React, Angular, Vue, Ember etc.
• Solid expert level understanding of Semantic HTML, CSS and JavaScript concepts.
• Have written automated tests with any of the frameworks such as Jest, Mocha, Jasmine, AVA, Karma etc.
• Able to use CI/CD tools such as CircleCI, GitLab, Jenkins etc. and create workflows and pipelines to release to production every other day.
• Good understanding of how a browser parses and renders a web page.
• Understand HTTP requests, Restful APIs and web applications.
• Strong understanding of AWS cloud computing platform and being able to leverage its various services such as CodePipeline, CodeBuild, EKS, ECS etc.

Good-to-haves

• Early or mid-stage startup experience
• Eager to work in a flat organization with no corporate politics
• Positive energy with a get-it-done attitude.
• Worked in a remote environment and high trust and high responsibility role
• Working knowledge of build systems like Gradle, Maven, Bazel, Webpack etc.
• Understand databases, RDMS, and work with SQL

NodeJS Developer:

We at Fabzen Technologies are looking for a knowledgeable and experienced individual to fulfil the role of Node.js developer.

Requirements:

• Bachelor’s degree in Computer Science, Software Engineering or related field.
• Professional experience on a software development team as a Node.js developer.
• Strong software documentation skills.
• Ability to comprehend and implement detailed project specifications as well as the ability to adapt to various technologies.
• Strong problem-solving skills.
• Understanding of Software Development Life Cycle.
• High attention to detail.
• Excellent troubleshooting and communication skills.
• Able to work well in a team setting.

The candidate must be proficient at:

• Socket programming
• Async await and promises
• Databases such as mongo, MySQL
• Passport JS for Google and Facebook integration
• Working on APIs with authentication and authorization

Responsibilities:

• Work closely with the development team to deliver code as required for the applications and their updates.
• Ensure the design and development of the application fulfil our requirements and achieve desired objectives.
• Ensure company standards are followed; Project schedules and issues are effectively managed, and the same is effectively communicated.
• Ensure documentation, knowledge sharing, and training in new software.
• Create technical specifications and test plans.
• Monitor the functioning of the application and provide suggestions and support to maintain the same.

Experience in a game development company or in developing gaming applications would be an added advantage.

Responsibilities

• You will be part of a growing high functional team, responsible for delivering various frontend products to the end-users. Simplifying complex workflow and make it easy for the end-users.
• The team designs and develops various products from - financial apps targeted to invoice users, data-heavy app oriented to operational and support teams, a productivity app for sales teams,
• SDK that will be integrated into third-party apps, etc.
• You will work with business, product, and backend teams to work on new features and products.
• You are expected to drive the products to maximize its business impact and customer delight.
• You are expected to stay on top of tech innovations in the Web development space, experiment them and make suitable suggestions to enhance tech stack. Research and propose software programs that are compatible with future technologies.

• Design and implement Single Page Applications (SPAs) using modern JavaScript frameworks
• Integrating data from various back-end services
• Develop a simple-to-use user interface for a complex product, apply new technologies, best design practices and usability patterns
• Contribute to end-to-end system architecture, working with/as cross-functional teams
• Collaborate with UX teams, product managers and other technical teams to create optimized and delightful user experiences
• Apply expertise of HTML5, bootstrap/foundation CSS frameworks
• Analyze the performance of layers in the frontend, backend and engineer designs/code to solve them
• Work with the product team to build flow and detail out the requirements
• Conversant with development for desktop and mobile browsers and hybrid apps.

• Proven working experience in web programming
• Top-notch programming skills and in-depth knowledge of modern HTML/CSS
• Solid understanding of how web applications work including security, session management, and best development practices
• Working with respectable size Single Page Application (SPA) project
• Expert in MVC like design patterns, modern JavaScript frameworks
• Hands-on experience with network diagnostics, network analytics tools
• Solid CS, OOP/OOD, design patterns
• Good grasp on usability and interaction design
• Track record in large-scale system software development
• Aggressive problem diagnosis and creative problem-solving skills
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques

• An​y framework - ReactJS (Must Have), AngularJS, Backbone, Ember, VueJS
• DOM and Virtual DOM understanding
• API Integration. Understanding of session management. 

• Experience with server-side processing such as templating, packaging and delivery
• Some end-to-end system design experience, sensitive to ​ security
• Experience working with webviews on Android and iOS
• Exposure to React Native
• Demonstrated visual design and layout skills
• Design and development of backend REST endpoint applications

• Bachelor's degree in Computer Science, Engineering, Operations Research, Math, or related discipline.
• Minimum 2+ years of experience as an Analyst role preferred.
• Highly proficient in Microsoft Office and Windows based applications.
• SQL AND Excel Knowledge and Hands-on experience is a must.
• Demonstrated Analytical ability, results-oriented environment with external customer interaction.
• Excellent written and verbal communication and presentation skills and the ability to express thoughts logically and succinctly.
• Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.

Preferred Qualifications

• Experience with E-Commerce, Retail and Business Analytics would be an advantage.
• Understanding of data warehousing, data modeling concept and building new DW tables
• Advanced SQL skills, fluent in R and/or Python, advanced Microsoft Office skills, particularly Excel and analytical platforms