Cutshort logo
SamvadSocial Technologies Private Limited logo
Customer Support Specialist
SamvadSocial Technologies Private Limited's logo

Customer Support Specialist

Archita Pandey's profile picture
Posted by Archita Pandey
2 - 8 yrs
₹4L - ₹6L / yr
Pune
Skills
Time management
Effective communication
Customer Support
Customer Retention

Manage inbound and outbound customer calls in a timely manner.

Ability to understand the customers needs and articulate a solution

Research every issue and provide solutions to them

Ability to explain features and benefits without using scripts

Build strong relationships with customers

Meet qualitative and quantitative targets

Work in brick and mortar call center

Requirement-

Previous experience in a call center customer support, sales and or retention

Previous experience with US market

Strong phone and verbal communication skills

Excellent listener and time management skills

Accent Neutral

Additional Advantage

Understanding of USA Credit Bureau, Credit Report and Credit Score culture

Customer Success Associate

Industry Type-BPO / Call Centre

Functional Area-Customer Success, Service & Operations

Employment Type-Full Time, Permanent

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About SamvadSocial Technologies Private Limited

Founded :
2015
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

Communicate Collaborate Progress
Read more

Connect with the team

Profile picture
Sanjeev Neve
Profile picture
Archita Pandey

Company social profiles

bloglinkedinfacebook

Similar jobs

Deqode
at Deqode
1 recruiter
purvisha Bhavsar
Posted by purvisha Bhavsar
Pune
9 - 12 yrs
₹6L - ₹18L / yr
skill iconJava
skill iconSpring Boot
Microservices

Job Role 

·  Position Title: Expert Java Engineer

·  Experience Range: 9 to 12 yrs 

·  Location: Pune 

Notice Period : Immediate Joiner


Must have Requirements

● 9+ years’ of experience working as a software developer.

● Strong proficiency in Java and Spring Boot.

● Strong experience in building applications that interact with relational databases using SQL.

● Some experience of Enterprise Java (J2EE / JavaEE / Spring) application architectures.

● History of delivering high-cadence modern applications with applied Agile methodologies, test-first development approaches, adopting CI/CD pipelines and using Git version control.

Read more
CipherSonic Labs
Ajay Joshi
Posted by Ajay Joshi
Remote only
3 - 5 yrs
₹20L - ₹30L / yr
skill iconC++
skill iconC
Linux/Unix
skill iconAmazon Web Services (AWS)
skill iconPython
+2 more

 

Job Title: Software Developer

Location: Remote

About Us: CipherSonic Labs is a cutting-edge technology company specializing in data security and privacy solutions for enterprises processing sensitive data in the cloud. We develop high-performance cryptographic software and hardware acceleration techniques to enable secure computing. Our team is looking for talented individuals to contribute to innovative projects in secure computing and high-performance software development.

Job Description: We are seeking a Software Developer to assist in the development of high-performance software solutions. This role will involve working on low-level programming, optimizing cryptographic algorithms, and improving performance for security-critical applications. The ideal candidate will have a passion for systems programming, algorithm optimization, and working in a high-performance computing environment.

Key Responsibilities:

·     Develop and optimize software using C/C++ for high-performance computing applications.

·     Work on cryptographic algorithm implementations and performance tuning.

·     Optimize memory management, threading, and parallel computing techniques.

·     Debug, profile, and test software for performance and reliability.

·     Write clean, efficient, and well-documented code.

Qualifications:

·     Completed a B.S. or higher degree in Computer Science, Computer Engineering.

·     Strong programming skills in C and C++.

·     Familiarity with Linux-based development environments.

·     Basic understanding of cryptographic algorithms and security principles is a plus.

·     Experience with AWS Lambda, EC2, S3, DynamoDB, API Gateway, Containerization (like Docker, Kubernetes) is a plus.

·     Knowledge of other programming languages such as Python, Rust, or Go is a plus.

·     Strong problem-solving skills and attention to detail.

·     Ability to work independently and collaboratively in a fast-paced startup environment.

What You’ll Gain:

·     Hands-on experience in systems programming, cryptography, and high-performance computing.

·     Opportunities to work on real-world security and privacy-focused projects.

·     Mentorship from experienced software engineers and researchers.

·     Exposure to cutting-edge cryptographic acceleration and secure computing techniques.

·     Potential for future full-time employment based on performance.

Read more
IDFC
IDFC
Agency job
via Pluginlive by Harsha Saggi
Mumbai
2 - 8 yrs
₹10L - ₹12L / yr
skill iconJava
SQL
skill iconPython

Company: IDFC

About the company:  IDFC Limited was set up in 1997 to finance infrastructure projects in India. With time, the company diversified into asset management, institutional broking and investment banking. In 2014, the Reserve Bank of India granted in-principal approval to IDFC Limited to set up a new bank in the private sector

Job Description - The role entails the responsibility of providing production support to bank's software applications. It includes administering and resolving day to day production applications issues, providing updates and perform root cause analysis


Position:  Production Support


Location: Mumbai


Minimum Qualification:  Bachelor of Technology (B.Tech) / Bachelor of Science (B.Sc) / Master of Science (M.Sc) /Master of Technology (M.Tech) / Bachelor of Computer Applications (BCA) / Master of Computer Applications (MCA)


Experience:  2 to 5 years of experience in production support and 1 year of relevant experience in CMS/BXP application


CTC:  12 LPA


Employment Type:  Full Time


Key Responsibilities:

  • Hands on Experience Banking Production Support. Good to have knowledge of Intellect Payment, Collection, BXP, Integrator, Liquidity etc.
  • System understanding and hands on experience on Application Support
  • Perform all tests on production applications
  • Design production support procedures, policies and documentation.
  • Prepare recovery procedures for all applications and provide upgrade to same.
  • Identify and resolve technical issues.
  • Establish the root causes of production errors and escalate serious concerns
  • Coordinate with IT groups and external vendors and ensure effective production application services to ensure reliability
  • Manage code migration across environments to ensure continued and synchronized functionality
  • Gather information independently, carry out necessary research and provide an in-depth analysis to resolve production issues
  • Supervise all alerts related to production application and system procedures and provide services proactively 
  • Prepare and coordinate communications to senior management. 
  • Deliver regular and customized training to teams within the business. 
  • Develop test scripts for new/changed production application capabilities. 
  • Capture and share best- practice knowledge amongst the team
  • Stay abreast with global market trends and competitor strategies in key markets
  • Leverage in-house synergies through collaboration with internal stakeholders
  • Checking the BMC tool to check the tickets and update the status of the tickets accordingly
  • Maintaining the SLA, do the critical analysis of application. 


Skills and qualification:

  • Technical Skill Set: Java, Spring boot, API/Microservice
  • Basic Understanding of React, Angular, any UI framework , SQL
  •  knowledge of database , Log tracing application like Grafana, Jaeger, Kibana, etc ,
  • Deployment pipeline like Jenkins, GoCD, GitLab, etc ,
  • Good to have Docker, Kubernetes, Git  
  • Fair Knowledge on Oracle Database, SQL, PL/SQL, Java, Web Server, App Server, Linux, Windows Server  


Read more
Quicken Inc
at Quicken Inc
2 recruiters
Shreelakshmi M
Posted by Shreelakshmi M
Bengaluru (Bangalore)
5 - 8 yrs
Best in industry
ETL
Informatica
Data Warehouse (DWH)
skill iconPython
ETL QA
+1 more
  • Graduate+ in Mathematics, Statistics, Computer Science, Economics, Business, Engineering or equivalent work experience.
  • Total experience of 5+ years with at least 2 years in managing data quality for high scale data platforms.
  • Good knowledge of SQL querying.
  • Strong skill in analysing data and uncovering patterns using SQL or Python.
  • Excellent understanding of data warehouse/big data concepts such data extraction, data transformation, data loading (ETL process).
  • Strong background in automation and building automated testing frameworks for data ingestion and transformation jobs.
  • Experience in big data technologies a big plus.
  • Experience in machine learning, especially in data quality applications a big plus.
  • Experience in building data quality automation frameworks a big plus.
  • Strong experience working with an Agile development team with rapid iterations. 
  • Very strong verbal and written communication, and presentation skills.
  • Ability to quickly understand business rules.
  • Ability to work well with others in a geographically distributed team.
  • Keen observation skills to analyse data, highly detail oriented.
  • Excellent judgment, critical-thinking, and decision-making skills; can balance attention to detail with swift execution.
  • Able to identify stakeholders, build relationships, and influence others to get work done.
  • Self-directed and self-motivated individual who takes complete ownership of the product and its outcome.
Read more
6sense
at 6sense
15 recruiters
Neha Singh
Posted by Neha Singh
Remote only
10 - 15 yrs
₹10L - ₹15L / yr
skill iconDocker
skill iconKubernetes
DevOps
skill iconAmazon Web Services (AWS)
CI/CD
+8 more

Required qualifications and must have skills  

  • 5+ years of experience managing a team of 5+ infrastructure software engineers 

  • 5+ years of experience in building and scaling technical infrastructure 

  • 5+ years of experience in delivering software 

  • Experience leading by influence in multi-team, cross-functional projects 

  • Demonstrated experience recruiting and managing technical teams, including performance management and managing engineers 

  • Experience with cloud service providers such as AWS, GCP, or Azure 

  • Experience with containerization technologies such as Kubernetes and Docker 

Nice to have Skills   

  • Experience with Hadoop, Hive and Presto 

  • Application/infrastructure benchmarking and optimization 

  • Familiarity with modern CI/CD practices 

  • Familiarity with reliability best practices 

Read more
Matellio India Private Limited
Matellio HR
Posted by Matellio HR
Remote only
3 - 5 yrs
₹4L - ₹18L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconMongoDB
+1 more

Roles and Responsibilities 

1) Understand client requirements and functionalities. 

2) Write well-designed, testable, efficient code. 

3) Responsible for solving complex technical issues. 

4) Ensure quality projects are delivered within defined timelines. 

5) Active involvement in client communication to understand functional requirements. 

6) Maintain high standards of quality for code, documentation and other deliverables. 

 

Required Skills 

1) Good experience in Angular/React

2) Hand on Node.JS./Express JS 

3) Database : MongoDB 

4) Experience in Java Script, Typescript. 

5) Experience working in an Agile environment. 

6) Good communication skills.

Read more
Anxyz
at Anxyz
1 recruiter
Sonakshi Babbar
Posted by Sonakshi Babbar
Remote only
1 - 3 yrs
₹2L - ₹5L / yr
Business Development
New business development
Sales
SaaS
Sales presentations

Anxyz is building a modern employee engagement and wellbeing platform. If you want to be part of a new team and make an impact with your skills, we would like to hear from you!

 

THE ROLE INVOLVES:

 

  • Identify target customers and reach out to them about the company and its offering
  • Research new markets, build a pipeline of potential leads
  • Conduct online calls and demos with potential customers and close them as paying customers.
  • Prepare sales contracts, quotes and proposals for clients and clients
  • Nurture relationships with potential customers
  • Train and help team members develop their skills
  • Develop a sales growth strategy

 

THE REQUIREMENTS

 

  • 1-3 years of proven sales and business development experience in B2B/SaaS sales
  • Ability to turn a "no" into a "yes" through consultative questioning
  • Ability to thrive in a target-driven environment with short sales cycles
  • Expert knowledge of lead generation and closing principles.
  • Impeccable research skills in understanding the customers' needs
  • Great relationship building skills
  • Excellent written & spoken English
  • Should enjoy sales and client-facing role
  • You should own a laptop
  • Extremely self-motivated with a diligent work ethic
  • Candidates with existing sales network is preferable

 

Work culture

  • Flexibility to work remotely
  • Opportunity to work on site
  • Flexible work timings
  • Wellness days
  • Transparent and supportive team culture
  • Fast growth and excellent career possibilities
  • A competitive salary package with a commission model designed for success
Read more
Digixhub
at Digixhub
2 recruiters
Hema latha
Posted by Hema latha
Mumbai
2 - 6 yrs
₹3L - ₹9L / yr
skill iconJava
skill iconSpring Boot
Hibernate (Java)
Spring
Spring MVC
+4 more

We are looking for a Java Developer with experience in building high-performing, scalable, enterprise-grade applications.

You will be part of a talented software team that works on mission-critical applications. Java developer roles and responsibilities include managing Java application development while providing expertise in the full software development lifecycle, from concept and design to testing.

Java developer responsibilities include designing, developing and delivering high-volume, low-latency applications for mission-critical systems.

Experience : 2+ years

Location : Mumbai (WFO only) Initial few months work from home

Notice Period : 0 to 30 days ( Immediate joiners are preferred)

Roles & Responsibilities :

(This role encompassing both API engineering using Java stack and web development

Experience in designing, developing, testing and successfully deploying critical and complex projects.)

  • Contribute in all phases of the development lifecycle
  • Write well designed, testable, efficient code
  • Ensure designs are in compliance with specifications
  • Prepare and produce releases of software components
  • Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

· Build reusable code and libraries for future use

Required Skill set :

· Java background with a minimum of 3+ years experience in Java technologies.

· Experience in designing and developing application backend using frameworks like Spring Boot, Spring MVC, Jersey, JPA, Hibernate, SQL, Linux, JSON, XML, OAuth etc.

· Well & good if has Experience with frontend technologies

· Experience with both SQL and NoSQL database systems and writing SQL queries

· Strong experience building, designing, and consuming Restful web services.

· Exposure of Cloud Infrastructure - AWS and Alibaba Cloud

· Excellent understanding of ORM and Database concepts

· Experience with developing unit test code using JUNIT, Power Mock/EasyMock/Mockito etc.

· Experience with Git, Maven and CI/CD pipelines to deploy on Cloud applications

· Experience & knowledge on Micro services Architecture and API development using Java, spring, Spring Boot

· Experienced in roles conducting requirements gathering, writing user stories, creating application design and using design patterns

· Good knowledge on credentials/secrets management and data encryption techniques

· Good knowledge on coding standards, design patterns, unit testing.

· Good hands-on BitBucket/Github is preferred.

Read more
Technix Infotech
at Technix Infotech
1 recruiter
Nirbhay Tripathi
Posted by Nirbhay Tripathi
NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹3L - ₹5L / yr
Data Structures
skill icon.NET
skill iconC#
Software Development
SOAP
We are looking for an IT Consultant who can lead the team of developers as well design solutions for our clients from overseas.
Read more
Wandler Technologies
at Wandler Technologies
1 recruiter
Dev raj
Posted by Dev raj
Bengaluru (Bangalore)
0 - 2 yrs
₹2L - ₹3L / yr
Sales
Business Development
Client Servicing
Presales
Salesforce
+1 more
Exp:0.6-2.5 Years Location : Bengaluru Skills : 1.Must have Good Communication & Presentation skills 2.Need to have Experience in Sales and Marketing 3.Need to work on target oriented 4.Responsible for monthly revenue generation 5.Cold calling 6.Need to have convincing skills Interested kindly share your resume
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos