Customer Support Specialist

Job Summary:

We are looking for a skilled and creative Unity Developer AR/VR with 1–2 years of experience to join our team. The ideal candidate should have hands-on experience in developing immersive applications using Unity and a strong understanding of AR/VR technologies. The candidate will be responsible for designing, developing, testing, and optimizing interactive AR/VR experiences.

This role offers an opportunity to work on real-world projects, collaborate with creative teams, and contribute to innovative immersive solutions.

Key Responsibilities

Develop and implement interactive AR/VR applications using Unity and C#

Design, build, and optimize immersive experiences for different platforms

Work on AR features, VR environments, simulations, and interactive applications

Integrate 3D models, animations, UI elements, and interactive components

Test, debug, and improve application performance and user experience

Collaborate with designers, developers, and project teams to deliver quality solutions

Manage and optimize assets, scenes, lighting, and animations in Unity

Stay updated with the latest AR/VR trends, tools, and technologies

Required Skills & Qualifications

1–3 years of practical experience as an AR/VR Developer or Unity Developer

Strong knowledge of Unity Engine and C# programming

Hands-on experience in developing AR/VR applications

Good understanding of AR/VR concepts and workflows

Experience with Unity tools, prefabs, scripting, animations, and UI systems

Knowledge of 3D concepts, physics, game logic, and interaction design

Experience with debugging and performance optimization

Familiarity with version control tools like Git is preferred

Good problem-solving skills and ability to work independently

Preferred Skills (Good to Have)

Experience with AR frameworks like AR Foundation, ARCore, ARKit

Experience with VR platforms/devices like Meta Quest, Oculus, HTC Vive, etc.

Knowledge of 3D tools like Blender, Maya, or similar software

Basic understanding of mobile app deployment

Experience with multiplayer or simulation-based applications

Education

BCA / MCA / B.Tech / M.Tech / B.Sc IT / M.Sc IT or related technical background preferred

Experience: 1–2Years

Job Type: Full-Time

Work Mode: Work From Office / In Person

Associate Retention Manager

Location: Bangalore (HSR Office)

Department: Retention

About AppsForBharat

About AppsForBharat (Sri Mandir App)

AppsForBharat is building beautifully crafted, AI-first consumer experiences that help millions of Indians connect with spirituality and culture. We’re backed by Peak XV Partners, Elevation, Fundamentum, and other top-tier investors, and are one of India’s fastest-growing Series C consumer-tech companies.

Our flagship product, Sri Mandir, is the world’s largest platform for Hindu devotees, powering rituals, teachings, personalized recommendations, and a thriving devotional community.

India’s $44B devotion economy is still largely offline, and we’re bringing structure, accessibility, and meaning to this massive market, where design plays a central role in shaping user behavior at scale.

Role Overview

We are looking for an Associate Retention Manager to help drive app retention, DAU growth, and long-term user engagement. This is a hands-on, execution-focused role working closely with Product, Data, and CRM teams to analyze user behavior, support feature-led retention initiatives, and improve key engagement metrics.

The role is ideal for someone early in their retention/growth career who has worked in a B2C / D2C app environment and wants to deepen their impact on product-led retention.

Key Responsibilities

App Retention & DAU

• Track and analyze DAU, MAU, stickiness (DAU/MAU) and retention cohorts
• Monitor trends and proactively flag drops or spikes in DAU
• Identify which features, cohorts, or journeys are driving sustained engagement

Product & Feature-Led Retention

• Work closely with Product Managers on features impacting retention (e.g., login, onboarding, reminders, personalization)
• Support experimentation on features aimed at long-term habit formation
• Measure post-launch feature impact on retention metrics

Data Analysis & Insights

• Analyze user behavior across paid vs organic cohorts
• Use dashboards, funnels, and cohort analysis to answer “why” behind metric movement
• Convert data insights into clear recommendations

CRM & Channel Support

• Execute and optimize CRM journeys across push, WhatsApp, email, and in-app
• Support revenue and engagement use cases via CRM tools
• Collaborate with senior team members on lifecycle experiments

Ideal Candidate Profile

Must-Have

• 4–7 years of experience in B2C / D2C product companies
• Exposure to app retention, growth, CRM, or product analytics
• Hands-on experience working with DAU, MAU, retention metrics
• Comfortable with data analysis using Excel, dashboards, or basic SQL
• Has worked on or supported at least one product or feature impacting retention

Good to Have

• Experience with tools like Clevertap, MoEngage
• Worked on onboarding, login, reminders, subscriptions, or engagement features
• Prior collaboration with Product or Growth teams

Why This Role Matters

• Direct ownership of core app engagement metrics
• Exposure to product-led retention strategy
• Opportunity to work on habit-forming products at scale
• Clear growth path into Retention Manager / Senior Retention roles

Apply Now

Join us to reimagine how Bharat connects with faith, culture, and meaning through the power of design and technology.

One Team. One Goal. Assisting millions on their digital devotional journeys. 

What We're Looking For :

● Excellent communication skills (written & verbal)

● Familiar with Excel, Google Sheets, and modern tools like CRM platforms, Notion, etc.

● Strong presentation skills and ability to simplify ideas for the team.

● Quick learner with a growth mindset and curiosity to explore.

● Tech-savvy and confident navigating digital platforms.

● Ground-level understanding of marketing fundamentals —including customer. targeting, value proposition, positioning, and campaign basics.

● 6+ months of experience in sales or business development will be preferred.

- Must have ground level knowledge and interest in Marketing fundamentals.

Qualification: -

- BBA preferred, or - graduation in any stream (with interest in marketing or growth strategies.)

- Final year Students from BBA Can be consiidered if they don’t have any examination in upcoming 3 Months.

3-6 years of experience in Functional testing with good foundation in technical expertise.

Experience in Capital Markets domain is MUST.

Exposure to API testing tools like SoapUI and Postman.

Well versed with SQL

Hands on experience in debugging issues using Unix commands.

Basic understanding of XML and JSON structures

Knowledge of Finesse is good to have

• A minimum of 3 years of work experience in software quality assurance
• Solid experience in any of the programming languages such as Java, Python, JS, etc
• Experience working with Selenium automation testing, Jmeter, etc
• Strong knowledge of software QA methodologies, tools, and process
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Solid experience in automation tools for unit, functional, API, UI, performance, and/or security testing
• Experience working in an Agile/Scrum development process
• Salesforce Testing, Certifications, and JIRA knowledge will be an advantage
• Hands-on experience in framework creation is preferable
• Experience in Git is mandatory

Roles and Responsibilities:

• Reviewing requirement documents, specifications to provide timely and meaningful feedback
• Creating detailed, comprehensive, and well-structured test plans and test cases
• Estimating, prioritizing, planning, and coordinating quality testing activities
• Designing and implementing tests, debugging and defining corrective actions
• Identify, record, document thoroughly, and track bugs
• Perform different levels of testing such as regression testing, sanity testing, smoke testing, etc
• Liaise with internal teams (e.g. developers and product owners) to identify system requirements, debug results
• Track quality assurance metrics
• Stay up to date with new testing tools and test strategies
• Managing and supporting the QA team
• Responsible for the deliverables of the QA team
• Reviewing test scenarios, test cases from the QA team

Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

• Integration of user-facing elements developed by front-end developers with server side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection

• Strong proficiency with JavaScript & OOPS
• Knowledge of Node.js and frameworks available for it 
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Good understanding of server-side CSS preprocessors 
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Understanding accessibility and security compliance
• User authentication and authorization between multiple systems, servers, and environments
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• Knowledge of AWS will be preferable

• Within a team of more than 60 people, you will be in charge of: entire HR activities and will carry out the following duties:
• Managing company staff, including coordinating, and supporting the recruitment process.
• Manage Internal and External communication related to HR
• Bridging management and employee relations by addressing demands, grievances, or other issues 4) Preparation and implementation of HR policies and guidelines
• Support Group policies, good practices and guidelines to managers and monitoring they are properly applied locally
• Compliance implementation and grievance handling. Nurture a positive working environment
• Ensure legal compliance throughout human resource management
• Employee engagement Activities, General administration work at Bangalore office including procurement of office supplies
• Coordination with suppliers, vendors, and service providers for Ecocert
• Maintaining knowledge of changing trends, best practices, regulatory changes in human resources and associated fields.

Education:

• Bachelor’s degree + Diploma/MBA in HR
• Experience: 5+ years in human resources (proven working experience as HR Manager or HR Executive) or recruitment

Technical skills: -

• In-depth knowledge of labour law and HR best practices
• Demonstrable experience with Human Resources metrics
• Extensive knowledge of HR policies and systems
• Knowledge of HR systems and databases (HRIS)
• Familiarity with HR software and working knowledge of MS Office

Behavioural skills:

• Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset
• People oriented and results driven
• Ability to architect strategy along with leadership skills
• Autonomy, proactivity, accountability
• Attention to details
• Adept to problem-solving and conflict resolution
• Excellent active listening, negotiation, communication, and presentation skills.
• Handle confidential matters with discretion