Customer Support Specialist

Company Description

Anglerfox is a Software Development and Consulting Company with a focus on websites, e-commerce, and web-based Information Systems. We provide services in the implementation and distribution of business applications.

Role Description

This is a full-time remote role for a Senior PHP Developer. The Senior PHP Developer will be responsible for designing, coding and modifying websites, from layout to function, according to the company's specifications. Job duties will include, but not be limited to, writing well-designed, testable, efficient code and troubleshooting and debugging advanced software solutions.

Qualifications

• Back-End Web Development and Software Development skills
• Object-Oriented Programming (OOP) skills
• Advanced Front-End Development skills
• Advanced Programming skills
• Knowledge of the following languages: PHP, MySQL, HTML, CSS, JavaScript, AJAX, jQuery
• Experience with MVC frameworks (Laravel, CodeIgniter, etc.)
• Experience working with Core PHP
• Experience working with RESTful APIs
• Excellent debugging and troubleshooting skills
• Ability to work independently and remotely
• Bachelor's degree in Computer Science, Engineering or a related field

Job Summary:

Seeking a seasoned SQL + ETL Developer with 4+ years of experience in managing large-scale datasets and cloud-based data pipelines. The ideal candidate is hands-on with MySQL, PySpark, AWS Glue, and ETL workflows, with proven expertise in AWS migration and performance optimization.

Key Responsibilities:

• Develop and optimize complex SQL queries and stored procedures to handle large datasets (100+ million records).
• Build and maintain scalable ETL pipelines using AWS Glue and PySpark.
• Work on data migration tasks in AWS environments.
• Monitor and improve database performance; automate key performance indicators and reports.
• Collaborate with cross-functional teams to support data integration and delivery requirements.
• Write shell scripts for automation and manage ETL jobs efficiently.

Required Skills:

• Strong experience with MySQL, complex SQL queries, and stored procedures.
• Hands-on experience with AWS Glue, PySpark, and ETL processes.
• Good understanding of AWS ecosystem and migration strategies.
• Proficiency in shell scripting.
• Strong communication and collaboration skills.

Nice to Have:

• Working knowledge of Python.
• Experience with AWS RDS.

We are looking for a Business Operations Manager to monitor defined business functions and strengthen/build processes that meet our business needs. Business Operations Manager responsibilities include tracking business results and monitoring production KPIs. To be a successful Business Operations Manager, you should have experience in the same or similar role, managing all business operations and setting goals across your department/team. You should also demonstrate great leadership skills and be able to communicate the vision of the company across all levels. Ultimately, you will ensure that all business functions related to your line of work are in line with our strategic goals.

Key Responsibilities:

• Ensure all systems operate smoothly and align with our quality standards.
• Maximize the efficiency of all business procedures.
• Establish production KPIs and conduct quality assessments.
• Monitor daily operations and address potential issues when they arise.
• Build processes that meet our business objectives and ensure compliance.
• Coordinate with the HR department to ensure our hiring plans meet our business needs.

Requirements:

• Previous experience as a Business Operations Manager or in a similar role
• Good knowledge of operations management
• Experience with forecasting models
• Experience with databases and project management software is preferable
• The ability to interpret financial data and allocate budgets will be an added advantage
• Exceptional communication skills
• Demonstrate strong team management and mentorship skills

• Own the product development from scratch
• Architect scalable, distributed and large-scale web and mobile solutions from scratch
• Code for fresh development and to troubleshoot and resolve issues
• Writing reusable, testable, and efficient code
• Creating database schemas that represent and support business processes
• Design and implementation of low-latency, high-availability, and performant applications
• Manage a team of   Developers and Interns
• Boost productivity of team by guiding junior employees and setting the right path for the team

• Excellent analytical skills and understanding of computing fundamentals
• At least 5 years of work experience as a Software Developer
• Strong knowledge either of NodeJS or Python
• Experience working with AWS Serverless Technologies(Lambda, ApiGateway, Cognito, DynamoDB)
• Experience with SQL and NoSQL databases
• Experience with CI/CD and automation methodologies
• .Experience and knowledge of open source tools & frameworks, broader cutting-edge technologies around server-side development

We are on a quest to find a Senior Software Developer - Scala with several years of experience who will help us in extending and maintaining our platform

 You will join a cross functional team with different nationalities, backgrounds and experience levels. The agile team is co-located including the Product Managers

You will collaborate with all team members in order to deliver the best solutions that enhance our platform

About Springer Nature India Pvt. Ltd:

 Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.

Visit: http://group.springernature.com">group.springernature.com and follow @SpringerNature

If you are still wondering, why should you work with us. Here are 5 reasons why?

1. Springer Nature is one of the world's largest publishing company. Nobel laureates publish their research at Springer.
2. We are truly a digital organization and Springer Nature Pune is at the helm of this digitization.
3. We not only believe but preach providing good work life balance to our employees.
4. We are investing in building our products using machine learning and NLP.
5. We work in latest technologies like AWS and Scala.

About the team:

Backend - Adis – PV is a scientific analysis platform being built for extracting content from scientific articles and providing meaningful insights

Insights are then published in a structured way, so that they can be made accessible to end users, via feeds delivery or through the platform

Backend - Adis – PV will be a production system for all databases under one IT landscape and under one umbrella.

Job Type: Permanent    
                                   

Job Location: Magarpatta City, Pune - India  (Work from home until further notice)

Years of Experience 6 to 10 years

What we are looking for

Educational Qualification:

B.Sc., BCA, BCS, B.E., B.Tech, M.Tech, MCA and M.Sc.

Skill Matrix:

Primary Language Skills: Java 8, Scala

Framework: Play Framework

Messaging: Rabbit MQ

Ideologies: TDD / ATDD, Pair Programming

Database: SQL and NoSQL

Challenges

• You will help us continuously improving our platform
• Together we will create best in class services that support the needs of our customers
• Taking part of team ceremonies like grooming, planning and retrospective
• Develop new features
• Improve code quality by doing pair programming or code reviews
• Continuously improve and monitor our product
  
  

Key Responsibilities

• Own and consistently deliver high quality end-to-end product features keeping in view technical & business expectations
• Add meaty features to the product which will deliver substantial business value
• Pioneer clean coding and continuous code refactoring
• Understands and appreciates existing design and architecture of the product
• Understands pros and cons of various technology options available
• Takes technical ownership of some of sub-systems of the product
• Makes changes in the product designs to achieve required business value / mileage
• Identify and addresses technical debts
• Understands technical vision and road-map of the product and expectations
• Understands purview of key pieces of deliverables and own few of these pieces

Day at work

• Pioneer proof of concepts of new technologies keeping in view product road-map and business priorities
• Self-study and share his / her learning within the team and across teams
• Provide required help to other team-members
• Pioneer in various team events and work towards objectives of these events
• Make meaningful suggestions to make ceremonies more effective
  
  

About You

• You have several years of experience with Software Development
• You have worked successfully with product teams in the past and ideally have some experience with mentoring junior developers
• You like working in a collaborative environment where there is collective ownership of the code
• You work in a Continuous Integration and always strive for Continuous Delivery
• You like to share and enable others to increase your whole team's performance

About the Role:

Are you a talented & enthusiastic Android development expert with a love for mobile based technology and Open-Source communities? Would you like to work on a project with large social impact? Are you experienced with Databases on Android, creating developer APIs and complete Android applications? Are you comfortable leading a small team and interacting with stakeholders from customers and outside stakeholders? Then we would like to hear from you!

Key Responsibilities:

• Take part in the development and enhancement of an Open-Source SDK
• Be both an individual contributor with hands-on development responsibility, as well as a mentor and lead for a small developer team
• Contribute to the Open-Source community interaction, including participation in the discussion forums
• Review code contributions, review pull requests
• Create and maintain the documentation for the SDK
• Design and development a usable and functional Android reference app
• Hands-on Android development, including feature development, troubleshooting, debugging, problem solving and bug fixing
• Design and run your own unit test cases, integration test cases and test automation
• Analyze new requirements, investigate feasibility, suggest implementation options and estimate efforts timeline, dependencies and risks
• Collaborate closely with other development team members, including some being located at other parts of the world

Required Skills:

• 9+ years of experience in the software development industry
• 5+ years of experience in Android development
• 5+ years of experience in Java and/or Kotlin, with strong programming and software engineering skills
• Good understanding of Android related programming patterns and OS facilities, including activities, fragments, views, lifecycles and UI components
• Experience with SQLite database development
• Excellent communication skills, especially written
• Experience in creating software architecture and design document, as well as externally-focused technical documentations
• Readiness to work in a global team with contributors from different backgrounds, skills and locations
• Experience in leading small technical teams
• Bachelor’s degree in Software/Computer Engineering, Computer Science or related field, or comparable relevant experience

Preferred Bonus Skills:

• Experience in Design and Implementation of RESTful APIs
• Experience in Database design and implementation
• High proficiency in Kotlin, including multi-threading and synchronization (Kotlin coroutines)
• Experience in Open-Source development
• GitHub experience (Continuous Integration, GitHub routines)
• Real-life experience with mainstream commercial-grade mobile apps used by a broad user base (please provide links to app listings)
• Experience with Jetpack libraries (fragment library, recycler view)
• Familiarity with Java 8 libraries such as Java Time
• Hands-on experience in the Agile/Scrum development process
• Good understanding of OOPS concepts, design patterns, algorithms and data structures
• Good understanding of Material Design Language and human interface guidelines
• Experience with integrating mobile applications with cloud services