Manage inbound and outbound customer calls in a timely manner.
Ability to understand the customers needs and articulate a solution
Research every issue and provide solutions to them
Ability to explain features and benefits without using scripts
Build strong relationships with customers
Meet qualitative and quantitative targets
Work in brick and mortar call center
Requirement-
Previous experience in a call center customer support, sales and or retention
Previous experience with US market
Strong phone and verbal communication skills
Excellent listener and time management skills
Accent Neutral
Additional Advantage
Understanding of USA Credit Bureau, Credit Report and Credit Score culture
Customer Success Associate
Industry Type-BPO / Call Centre
Functional Area-Customer Success, Service & Operations
Employment Type-Full Time, Permanent

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Job Title: Senior DevOps Engineer
Location: Sector 39, Gurgaon (Onsite)
Employment Type: Full-Time
Working Days: 6 Days (Alternate Saturdays Working)
Experience Required: 5+ Years
Team Role: Lead & Mentor a team of 3–4 engineers
About the Role
We are seeking a highly skilled Senior DevOps Engineer to lead our infrastructure and automation initiatives while mentoring a small team. This role involves setting up and managing physical and cloud-based servers, configuring storage systems, and implementing automation to ensure high system availability and reliability. The ideal candidate will have strong Linux administration skills, hands-on experience with DevOps tools, and the leadership capabilities to guide and grow the team.
Key Responsibilities
Infrastructure & Server Management (60%)
- Set up, configure, and manage bare-metal (physical) servers as well as cloud-based environments.
- Configure network bonding, firewalls, and system security for optimal performance and reliability.
- Implement and maintain high-availability solutions for mission-critical systems.
Queue Systems (Kafka / RabbitMQ) (15%)
- Deploy and manage message queue systems to support high-throughput, real-time data exchange.
- Ensure reliable event-driven communication between distributed services.
Storage Systems (SAN/NAS) (15%)
- Configure and manage Storage Area Networks (SAN) and Network Attached Storage (NAS).
- Optimize storage performance, redundancy, and availability.
Database Administration (5%)
- Administer and optimize MariaDB, MySQL, MongoDB, Redis, and Elasticsearch.
- Handle backup, recovery, replication, and performance tuning.
General DevOps & Automation
- Deploy product updates, patches, and fixes while ensuring minimal downtime.
- Design and manage CI/CD pipelines using Jenkins or similar tools.
- Administer and automate workflows with Docker, Kubernetes, Ansible, AWS, and Git.
- Manage web and application servers (Apache httpd, Tomcat).
- Implement monitoring, logging, and alerting systems (Nagios, HAProxy, Keepalived).
- Conduct root cause analysis and implement automation to reduce manual interventions.
- Mentor a team of 3–4 engineers, fostering best practices and continuous improvement.
Required Skills & Qualifications
✅ 5+ years of proven DevOps engineering experience
✅ Strong expertise in Linux administration & shell scripting
✅ Hands-on experience with bare-metal server management & storage systems
✅ Proficiency in Docker, Kubernetes, AWS, Jenkins, Git, and Ansible
✅ Experience with Kafka or RabbitMQ in production environments
✅ Knowledge of CI/CD, automation, monitoring, and high-availability tools (Nagios, HAProxy, Keepalived)
✅ Excellent problem-solving, troubleshooting, and leadership abilities
✅ Strong communication skills with the ability to mentor and lead teams
Good to Have
- Experience in Telecom projects involving SMS, voice, or real-time data handling.
Key Skills required (Items in Bold are mandatory keywords) :
- In depth, hands-on knowledge of STLC and Automation Testing
- Creating Test Cases and Test Case execution
- Strong experience with Test Planning
- Strong production experience with testing tools - Jira, Zing and other popular tools
- Experience in Core Java, JavaScript
- Industry experience with Java Selenium, Appium and other test automation tools
- Experience with Validation, Functional, Cross Browser and UI Testing
- Strong understanding of payment gateway testing and processes
- Hands on experience in testing Web and Mobile Applications
- Experience with cloud testing tools like BrowserStack and/or pCloudy
- Experience with API testing using Postman
1. Ensuring quality project delivery on time by being a part of the project management team
2. Coordinating with team members and contractors to ensure deliverable
3. Ensuring project deadlines are met
4. Documenting and following up on important actions and decisions from meetings
5. Liaising between the client and Internal & external teams
Requirements:
1. Should have good oral & written communication (Hindi and English)
2. Should have command on MS Office (Word, Excel and Powerpoint)
About the Job:
As an Odoo developer, you will work together with your technical colleagues, a project manager and functional analysts. You will be building, integrating and maintaining Odoo implementations for our customers.
What we Offer:
● Interesting digital Odoo projects for the biggest Odoo partner in Europe!
● A long term collaboration in a stable and fast growing company with open culture
● A lot of fun and great colleagues!
Role Responsibilities:
● Analyze business requirements
● Develop and customize Odoo modules
● Integrate Odoo with 3rd Party systems
● Troubleshooting
● Share ideas on how to continuously improve the system and way of working
Requirements:
The desired candidate should have below skills:
● Working knowledge of Python with the Odoo-framework (minimum 3 years experience)
● Should be familiar with the latest versions of Odoo.
● Have experience with Object Oriented programming.
● Have knowledge of PostgreSQL.
● Should have experience with Python unit testing.
● Have experience with setup of interfaces between different systems using API’s.
● Should be familiar with Agile and Scrum methodology.
● Have experience with collaboration tools like Git, Buildout, Jira, Confluence, etc
● Have experience with Linux (Ubuntu)
● Experience with other frameworks of Python is a plus.
● Front-end experience (Javascript, CSS, HTML) is a plus.
Non-technical requirements:
● You are available to join us in our Bangalore office from Day 1.
● You have strong communication skills.
● You have strong analytical skills.
● You are customer friendly and service minded.
● You are social, flexible, assertive and have a dynamic mindset.
● You are a teamplayer, but can also work independently.
Responsibilities: -
We are looking for a young person who wants to join a fast growing start up to work with Co-Founders to drive the org-wide goal setting and planning process, developing Strategy and growth road map
Assist CEO in institutionalizing people management and org structure, and contributing to shaping strategies across the teams
Analyze and determine key insights from key business drivers, competitive environment, trends and operating metrics
Contribute to complex and time-critical projects by quickly understanding the context and developing a prioritized approach for resolution
Coordinate with different functions within the organization - growth, product, engineering among, credit and others in the deployment of the business initiatives identified
Ideate, plan and oversee implementation of new ideas and business critical projects
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Graduate and master’s degree from tier 1 Institutes and worked earlier with big3 companies like (The Bain, McKinsey , BCG and Kearney )
Min 3 – 6years of Chief of Staff experience after completing your graduate degree
Outstanding record of academic achievement and Demonstrated aptitude for Corporate Strategy
Proven record of leadership in a work setting and/or through extracurricular activities •
Exceptional analytical and quantitative problem-solving skills
Ability to work collaboratively in a team environment
Ability to work effectively with people at all senior levels in an organization
Ability to communicate complex ideas effectively – both verbally and in writing – in English
- Build hypotheses: It starts with identifying the problems by doing in-depth research with customers and cross-validating it with data analysis. We are razor-focused on solving the right problems:
- Identify solutions: You will be defining the requirements and working with a cross-functional team from design, engineering, business, marketing, and support. You will identify solutions that truly solve the user problem keeping business interests in mind
- Launch and iterate: No product is truly world-class in the first launch. Your job is not just to launch new products but also to work closely with other teams to ensure the go-to-market is completed from all sides. Additionally, you will also balance new product launches with iterating on existing products ensuring that you pick the ones that are most impactful
- Build roadmap: You will always have a roadmap for your product and you will constantly update the roadmap taking into account the rapid change of business dynamics as well as user behavior and segments that we would go after
- Help build the team: Participate in hiring cross-functional team members for different roles
You are a right fit if:
- You understand technology, but love customer-first & business-first thinking
- You are comfortable working hands-on in a fast-paced start-up environment
- You are good at problem-solving and have an analytical and data-driven approach to day-to-day work
- You have prior work experience in the tech-driven lending business
- You are in love with Bangalore weather and would enjoy working here :)
Why should you work with us?
- Work in one of the most exciting start-up sectors
- Opportunity to create impact for the blue-collar workforce
- Unique and unsolved problems for the unique customer segment to work on
- The non-hierarchical, flat, and transparent culture where we also have lots of fun
- Pay at par with market salaries
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- Responsible for the development and unit testing of various modules in JAVA and other related technologies.
- Need to do requirement understanding, preparing initial concept and possible architecture design.
- Responsible for feasibility analysis and POC development.
- Ability to understand the product architecture and end-to-end system flow.
- Ability to relate and analyze tasks as per overall product architecture and philosophy.
- Work in Agile SCRUM development model and be able to plan, estimate, execute and deliver quality work as per committed timeline.
- Ability to continuously analyze and contribute to lean processes, quality improvements, product growth, and productivity improvements within the team.
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- JAVA - Core JAVA Concepts, Socket Communication, Multithreading, Exception Handling, Collections Framework, Reflections, I/O, XML, HTML, JSON, YML
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- Build systems like Maven, Gradle, Ant etc.
- Hands-on experience in running development environment on Unix/Linux (Ubuntu, CentOS).
- Cloud computing experience, Integration with third-party devices, experience in writing REST APIs, shell scripting knowledge will be an added advantage.
We are looking for Product Developers-Java Technology with hands-on experience in Core java and socket programming with the flair for working on cutting-edge solutions.
Looking for Part time candidate job support having good skills in python, hadoop, oracle and perl .
Working hours - 2-3 hrs daily work for 1year payment from 200-700 whatsapp +1 mad C00 Vwxe your details







