Customer Support Specialist
2 - 8 yrs
₹4L - ₹6L / yr
Pune
Skills
Time management
Effective communication
Customer Support
Customer Retention
Manage inbound and outbound customer calls in a timely manner.
Ability to understand the customers needs and articulate a solution
Research every issue and provide solutions to them
Ability to explain features and benefits without using scripts
Build strong relationships with customers
Meet qualitative and quantitative targets
Work in brick and mortar call center
Requirement-
Previous experience in a call center customer support, sales and or retention
Previous experience with US market
Strong phone and verbal communication skills
Excellent listener and time management skills
Accent Neutral
Additional Advantage
Understanding of USA Credit Bureau, Credit Report and Credit Score culture
Customer Success Associate
Industry Type-BPO / Call Centre
Functional Area-Customer Success, Service & Operations
Employment Type-Full Time, Permanent
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
Similar jobs
Remote only
5 - 14 yrs
Best in industry
DevOps
Kubernetes
DockerWindows Azure
Google Cloud Platform (GCP)
+2 more
Title: Azure Devops
Location: Remote
Job Description :
- Strong hands-on knowledge on Azure DevOps.
- Mandatory Skills required :Azure Devops,docker,Kubernetes
- Skills required : Terraform,GIT,Jenkins,CI/CD,Pipelines,YAML,Scripting,Shell Scripting,Python, Gradle, Maven
- Require only developer experience profiles, and Admin roles are not required
Read more
Pune
2 - 4 yrs
₹4L - ₹6L / yr
ERPNext
Enterprise Resource Planning (ERP)
Customer Relationship Management (CRM)
Odoo (OpenERP)
Agile/Scrum
+1 more
Implementation Consultant
Responsibilities:
- Overall 2+ years of experience in Frappe and ERPNext.
- Candidate should have a good mix of technical and business skills.
- Should have excellent interpersonal and communication skills.
- Should have the ability to lead the technical team in strategy, design and development.
- Primary goal will be to execute erp projects with efficiency and within budget.
Job Requirements
- Thorough knowledge of ERPNext Framework
- Experience in Frappe, ERPNext.
- Experience with workflows, access controls, page layouts, custom objects, custom record types, reports, and dashboards design.
- Experience with Scrum/Agile development methodologies
- knowledge of T-sql is a plus.
- Hands-on experience with frappe installations and troubleshooting.
- Experience with one or more ERPNext Modules like Human Resources, CRM, Buying, Selling, Asset Management, Stock, Buying, Accounting, and Project.
- A combined experience of one or more of the following applications: Sage ERP, Odoo, ERPNext, etc.
Industry Type: IT Services & Consulting
Functional Area: Engineering - Software
Role: Solution Architect
Employment Type: Full Time, Permanent
Education:
B.Tech/B.E. in Any Specialization
M.Tech in Computers
Read more
Pune
5 - 8 yrs
₹10L - ₹12L / yr
DevOps
KubernetesDocker
Amazon Web Services (AWS)
Jenkins +9 more
- Seeking an Individual carrying around 5+ yrs of experience.
- Must have skills - Jenkins, Groovy, Ansible, Shell Scripting, Python, Linux Admin
- Terraform, AWS deep knowledge to automate and provision EC2, EBS, SQL Server, cost optimization, CI/CD pipeline using Jenkins, Server less automation is plus.
- Excellent writing and communication skills in English. Enjoy writing crisp and understandable documentation
- Comfortable programming in one or more scripting languages
- Enjoys tinkering with tooling. Find easier ways to handle systems by doing some research. Strong awareness around build vs buy.
Read more
Noida, Delhi, Gurugram, Ghaziabad, Faridabad
5 - 10 yrs
₹1L - ₹14L / yr
Proxies
Security operations
SaaS
Cloud security
CASB
+4 more
- Expert on cloud security, CASB, proxy & content filtering solutions.
- Good knowledge on network security concepts.
- He will be expected to work in Security operations with normal shifts but should be ready to support 24*7 in case of critical issues or scheduled activities.
- Should have good hands on experience on ITSM process.
- He will also be required to work on new technology evaluation by working with OEMs
Read more
Mumbai
2 - 5 yrs
₹4L - ₹6.5L / yr
ASP.NET
.NET
AngularJS (1.x)
Angular (2+)
Javascript +5 more
Skill set: ASP.Net, Web, MySQL, C+, HTML, ASP.Net Angular(good to have),
Job Description as mentioned below: ·
MS SQL; Database design,
Stored Procedure, Functions,
Views, triggers, and advanced queries ·
C# version 4 or higher. ·
Visual Studio 2013 or later. ·
ASP.NET web forms knowledge ·
Advanced JQuery/JavaScript ·
Ability to understand the existing applications and work on enhancements · Ability to understand requirements quickly · Documentation skills , Requirement Analysis ·
Good Communication skills
Read more
Delhi, Mumbai
2 - 10 yrs
₹2L - ₹8L / yr
writing
Copy Writing
Creative Writing
Blog management
SEO management
+1 more
1. Develop and deliver copy requests, including marketing campaigns, emails, banner ads, website assets, video scripts, and more across multiple categories and services
2. Manage the quality of all copy deliverables and ensure they meet our standards for creative excellence
3. To think conceptually and produce engaging copy as per clients brief to increase brand awareness
4. Review and reflect changes in copy standards
5. Participate in brainstorming ideas for the clients
6. Translates concepts and creative briefs into finished copy
7. Collaborate with Designers, Producers, Account Managers and Planners to ensure copy is delivered on time and in line with our client’s expectations 8. Ensure timely and flawless execution of ideas and campaigns
9. Monitoring campaign effectiveness
Read more
Hyderabad
3 - 6 yrs
₹2L - ₹4L / yr
Mobile App Testing (QA)
Performance Testing
Stress Testing
Test Planning
Business Analysis
+5 more
QA Android App Automation Testing with Business Analysis (BA) Experience (Total 2-4 Year)
JOB DESCRIPTION
A strong QA Professional with Android App Automation testing, Website automation testing with business analysis (BA) experience who is very energetic, enthusiastic, committed, motivated, open minded and flexible to work in a Startup environment with essential tools, technologies and techniques which are required for a QA and BA.
At times, this position may require additional roles to perform such as Market / Research Analyst, Facilitator, and ad-hoc help with an open mindset.
Responsibilities & Primary Skills:
Quality Analyst (QA):
Will closely work with Development team for test cases, test case scenarios, test scripts, and UAT support.
Excellent mobile Android App Testing skills (Both Manual and Automation) with at least 1 year experience with automation tools such as Appium, Robotium, UI automaor, etc.
Strong website automation testing (At least 1 year) using selenium or similar tools.
Business Analyst (BA):
Will closely work with another Business Analyst and/or team for requirement elicitation, prepare various documents, diagrams, flows/charts.
Excellent knowledge in gathering, analyzing and documenting the requirements efficiently and effectively.
Self-motivator. Facilitate the meetings (Brain Storming, Deep dive, debating) with all relevant stake holders for clear, concise requirements, and scope. Explore the ideas in different areas.
Prepare BRD, FSD, Mind maps, Wire Frames, Use Cases, UML diagrams, Business Case Analysis, and any relevant documents. Quick in understanding and preparing various documents.
Excellent communication skills, language skills in English. Decent Hindi, Telugu languages knowledge are a plus. Excellent presentation skills (seminars, PowerPoint presentations, MS Office)
Pleasant personality and professional mindset
Secondary Skills/Desirable skills:
Report making – knowledge of reporting tools in the market
Basic knowledge of testing and SQL.
Help team (Development & Testing) to understand the requirements.
Info that is required to do a market, competitor and SWOT analysis
Experience:
At least 1 year in Android App Testing, 1 year in Business Analysis. Over all 2-4 years.
Previous experience working for a startup would be an advantage.
Project tracking tools – Knowledge of Agile (Scrum) and waterfall methods.
Education:
Bachelor's degree (with MBA preferred).
Compensation:
Total CTC will be 2-4 Lakhs/Year depends on the experience, skill, knowledge and mindset.
Read more
Bengaluru (Bangalore)
5 - 8 yrs
₹10L - ₹12L / yr
C#Excel VBA
MS SQLServer
MySQL
- 5 to 8 years of hands-on experience in automating MS Office applications like Excel, Word, PPT and Outlook using VBA
- 5 plus years of experience in the design, development, and implementation of programming code
- Experience in database development
- VBA - Should have good experience in developing efficient logic/algorithms using VBA
- Solid understanding of SDLC concepts
- Solid experience in MS Excel (2003, 2007, 2010, 2013,2016)
- Must be good at all excel features and excel formulas
- Well versed with complete MS Office package (Excel, Word, Outlook, PPT)
- Work both independently and as part of a team
- Experience in requirements gathering, effort estimate, designing and implementation, and creating mock-up screens
- Experience in databases like MS SQL Server(2005 to 2012,2014), MySQL, and MS Access
- Must have strong database concepts and DB designing skills
- SQL - must be good at writing efficient, fine-tuned queries using joins and aggregates
- Experience in writing Stored procedures, Triggers and T-SQL
- Nice to have programming knowledge in C# coding should be MANDATORY
- working with C# DLL development and integration with Excel VBA
Interpersonal
- Strong analytical and problem-solving skills
- Excellent interpersonal and communication skills
- Should be able to take complete ownership of the project from requirements gathering to delivery and maintenance
- Should be able to work independently
- Must be Proactive and Self-motivated
- Must have the ability to prioritize the work, execute tasks and meet the deadline without fail
- Effective time management skills
- Customer Focus, Willing to learn and self-teach any new technology
- Strong business and collaboration skills, and responsive to service needs and operational demands
Read more
Bengaluru (Bangalore)
6 - 16 yrs
₹7L - ₹22L / yr
.NETMicroservices
.net core
C#Tech Lead: .Net core/C#, Postgresql (Experience/Knowledge in developing containerized microservices using docker and kubernetes)– 8+ years of experience, excellent communication skills
Read more
NCR (Delhi | Gurgaon | Noida)
5 - 10 yrs
₹9L - ₹20L / yr
Data Science
R Programming
PythonWhat you will do:
As a Data Science Lead, you will be working on creating industry first analytical and propensity models to
help discover the information hidden in vast amounts of data, and make smarter decisions to deliver
even better customer experience. Your primary focus will be in applying data mining techniques, doing
statistical analysis, and building high quality prediction systems integrated with our products.
➢ Working with business and leadership teams to gathering and analyse structured and unstructured data
➢ Data mining using state-of-the-art methods
➢ Enhancing data collection procedures to include information that is relevant for building analytic
systems
➢ Processing, cleansing, and verifying the integrity of data used for analysis
➢ Doing ad-hoc analysis and presenting results in a clear manner
➢ Creating automated anomaly detection systems and constant tracking of its performance
➢ Creation and evolution of an efficient BI pipeline into a multi-faceted pipeline to support various
modelling needs.
What we are looking for:
➢ 5-8 years of relevant experience, preferably in financial services industry.
➢ A bachelors / master’s degree in the field of Statistics, Mathematics, Computer Science or
Management from Tier 1 Institutes.
➢ Data warehousing experience will be a plus.
➢ Good conceptual understanding of statistics and probability.
➢ Experience in developing dashboards and reports using BI tools.
As a Data Science Lead, you will be working on creating industry first analytical and propensity models to
help discover the information hidden in vast amounts of data, and make smarter decisions to deliver
even better customer experience. Your primary focus will be in applying data mining techniques, doing
statistical analysis, and building high quality prediction systems integrated with our products.
➢ Working with business and leadership teams to gathering and analyse structured and unstructured data
➢ Data mining using state-of-the-art methods
➢ Enhancing data collection procedures to include information that is relevant for building analytic
systems
➢ Processing, cleansing, and verifying the integrity of data used for analysis
➢ Doing ad-hoc analysis and presenting results in a clear manner
➢ Creating automated anomaly detection systems and constant tracking of its performance
➢ Creation and evolution of an efficient BI pipeline into a multi-faceted pipeline to support various
modelling needs.
What we are looking for:
➢ 5-8 years of relevant experience, preferably in financial services industry.
➢ A bachelors / master’s degree in the field of Statistics, Mathematics, Computer Science or
Management from Tier 1 Institutes.
➢ Data warehousing experience will be a plus.
➢ Good conceptual understanding of statistics and probability.
➢ Experience in developing dashboards and reports using BI tools.
Read more
Why apply to jobs via Cutshort
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
Follow CutshortUsers love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort