Manage inbound and outbound customer calls in a timely manner.
Ability to understand the customers needs and articulate a solution
Research every issue and provide solutions to them
Ability to explain features and benefits without using scripts
Build strong relationships with customers
Meet qualitative and quantitative targets
Work in brick and mortar call center
Requirement-
Previous experience in a call center customer support, sales and or retention
Previous experience with US market
Strong phone and verbal communication skills
Excellent listener and time management skills
Accent Neutral
Additional Advantage
Understanding of USA Credit Bureau, Credit Report and Credit Score culture
Customer Success Associate
Industry Type-BPO / Call Centre
Functional Area-Customer Success, Service & Operations
Employment Type-Full Time, Permanent

Similar jobs
About the Company:
Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. A trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Led by seasoned bankers, our client works with the largest and the most reputed investors.
Role: Sales/Relationship Manager
Location: Ahmedabad
Job Description:
• Advising Affluent clients on their investments and managing their overall financial portfolio whilst deepening the wallet from existing clients
• Responsible for managing HNI clients and acquiring new customers
• To research, investigate and update them on available investment opportunities/financial market trends to determine whether they fit into client's portfolios
Requirements:
• Graduate + MBAs
• Relationship Managers with prior experience in a Broking/Private bank/wealth management setup
• Should be an aggressive, result-oriented & self-motivated professional
• Should have experience in handling HNI Client Acquisitions and Relationship Management & service
• Ability to engage clients in meaningful conversations about their finance
• A thorough understanding of financial markets and the various financial products to identify the best product mix for the client to suit his risk profile
• Strong interpersonal skills with an ability to generate trust and confidence in clients
• The candidate should be self-driven and aspire to move up the ladder, with the growing organization by building up and leading their own teams independently



Job Title: System Engineer
Responsibilities include, but are not limited to:
· Understand Mobile SoCs architecture across different Multimedia and Connectivity applications
· Evaluate Memory/Storage architecture on mobile platforms and develop architectures to improve
· Innovate new solutions to complex multi-disciplinary problems by collaborating with other team members
· Identify new mobile workloads that will define memory/storage usage in future products
· Evaluate and present architecture trade-offs impacting memory/storage subsystem performance and power
Successful candidates for this position will have the following:
· Bachelors/Master’s degree in Electronics and/or Computer Engineering or Computer Science or related field
· 4-8 years of work experience in the Mobile ecosystem
· Hands-on experience Power and Performance Analysis
· Good understanding of Mobile SOC system and Android system
· Good understanding and experience on system Benchmarking and multimedia applications
· Good understanding of the Storage subsystem with hands on experience on Host side drivers
Preferred Skills:
· Strong Mobile Platform SW and HW knowledge
· Strong working knowledge of DRAM, NAND, and other memory/storage devices
· Strong understanding of architecture in multimedia and connectivity use cases
· Experience in C++, Python, or other System programming language
- Understanding business priorities and customer insights and chart out design roadmaps.
- Making strategic design and user-experience decisions related to existing features, as well as innovative new products
- Defining clear user flows and UI specifications for the Engineering teams and helping in creating seamless and engaging user experiences
- Creating experience maps, user journeys and user flows to prototype unique interaction models and converts them into killer visual designs
- Breaking a long-term user experience vision down into concrete steps for agile development.
- Maintaining design consistency and coherence across the products
- Taking charge of complete user experience across products and building your team to accomplish the product vision
What you need to have:
- Pedigree - Graduation/ PG from Tier 1 design institutes including NIFT, NID, MIT, IIT
- Experience - Over 5 years of experience in developing consumer-facing products including Android, iOS and web applications.
- Experience on tools such as like Sketch, Photoshop, Illustrator, Figma, Adobe XD
- Product Mindset with design first thinking
- User empathy and attention to detail
- Strong communication skills
- Agility and endurance
- Awareness of latest industry trends
- Demonstrated track record of building excellent user experience designs
- Growth - We want to build from within. We look at you as a leader with the potential to make the company a decacorn.
- Exposure to all parts of the business - You will partner with every team, a unique opportunity to learn deeply about business
- Work with the best - Learn from the leaders who have pioneered in building the industry.
- Work with highly experienced, sharp and insanely ambitious colleagues
- High-growth startup & industry - has been a market leader in different segments of fin-tech and we see rapid growth to come in the following years.
Role Description
Location - Bangalore / Remote/WFH
This is an equity-only role.
We are looking for a young but mature mindset with highly skilled Chief Technology Officer (CTO) to provide sound technical leadership in all aspects of the business. This person will be added as a Co-founder in the Team.
CTO should be able to take technical decision and having a Strategic thinking mindset with strong business acumen. We expect you to be well-versed in current technological trends and familiar with a variety of business concepts.
You will work directly with the CEO and will act as both a technology and business expert, making decisions that will impact the current and future operations of the company. If you are self-motivated, emotionally strong, enjoy challenges and have a never give-up approach, we’d like to meet you.
CTO / Co- Founder Responsibilities
Lead the technology division with new-age technologies and processes
Build on the vision for the organization by technology
Identify new opportunities and develop products and processes in line with cutting edge technologies
Deploy, develop and implement solutions in a cost-efficient manner
Experience in building scalable products, platforms, and modern technologies
Experienced on the internet/ e-commerce industry, B2B platforms, start-up setups is a plus
Hands-on experience in digital initiatives, big data, mobile apps, AI & ML, analytics, and business intelligence solutions
Ability to convert data into usable modern technology-driven solutions
Experience or knowledge on AWS server side is required
Requirements
B.E / B.tech / Masters Degree in computer science or related field.
6+ years of working in a technological role is preferable but not mandatory
Experience working in an early-stage tech start-up will be a plus
A strong product sense and can build engaging tech for customers
Ability to conduct technological analyses and research
Deep knowledge of full-stack modern development practices (node.js, angular, java javascript, AWS, DS, react, etc.) Can work / learn and work on AI/ML
Have a proven understanding of best engineering practices for the full software development life cycle (SDLC), including coding standards, code review, source control, build, test, deploy, and operations
Experience in project management to ensure timely deliverables
Strong communication skills with the ability to present the technology vision confidently in a way that motivates others both internally and externally

Minimum Qualifications:Extremely proficient with1+ years of experience in these...
- JavaScript
- React.js
- Redux, Hooks
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go
deep with the world’s biggest brands—and we have fun doing it. Now, we’re
calling all you rule-breakers and risk-takers who see the world differently,
and are bold enough to reinvent it. Come, transform with us.
In this role, candidate
would be primarily responsible for design and develop application, create
seamless interfaces taking into account client demands and user requirements.
- Translate concepts into user flows, wireframes, mockups and
prototypes that lead to intuitive user experiences. - Facilitate the client's product vision by researching, conceiving,
sketching, prototyping and user-testing experiences for digital products. - Design and deliver wireframes, user stories, user journeys, and
mockups optimized for a wide range of devices and interfaces. - Identify design problems and devise elegant solutions.
- Make strategic design and user-experience decisions related to
core, and new, functions and features. - Take a user-centered design approach and rapidly test and iterate
your designs
- Bachelor of design / Master of design
- UX design experience.
- Expertise in standard UX software such as
Sketch, Axure, InVision, UXPin and Zeplin. - Basic HTML5, CSS3, and JavaScript skills are a
plus. - Ability to work with clients to understand
detailed requirements and design complete user experiences that meet client
needs and vision. - Extensive experience in using UX design standard
methodologies to design solutions, and a deep understanding of mobile-first and
responsive design. - A solid grasp of user-centered design (UCD),
planning and conducting user research, user testing, A/B testing, rapid
prototyping, heuristic analysis, usability and accessibility concerns. - Ability to iterate designs and solutions
efficiently and intelligently. - Ability to clearly and effectively communicate
design processes, ideas, and solutions to teams and clients. - Ability to work effectively in a team setting
including synthesizing abstract ideas into concrete design implications. - Experience in UX/Product Design
- Teammate with great communication skills.
- You should be able to clearly articulate your
design decisions and what problems they’re solving - Strong understanding of UX fundamentals
- Exceptional design skills, production value and
attention to detail - Ability to create wireframes as well as visual
design comps - Understanding of common software development
practices - Excellent written and oral communication skills
in English - Skill in Adobe products (Photoshop and
illustrator), and PowerPoint. Experience in Prototype applications is a plus.


for a great App developer who is proficient React Native. Your primary focus will be on developing user interface components and implementing them following well-known React workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.
Responsibilities and Duties
- Developing new user-facing features using React Native
- Developing apps from scratch or adding modules to the application
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Needs to have a working knowledge of React Native
- Needs to have a working knowledge of Redux
- Need to know build and deploy methodologies for Android and iOS
Key Skills
React Native, Redux, Next.js, Android, iOS
Required Experience, Skills and Qualifications
Skills
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React Native and its core principles
- Experience with popular React workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs and integration
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools such as Git, SVN, and Mercurial
Job Type: Full-time
Job description:
1. 7-12 Yrs of experience in Vulnerability,
2. Mandatory to have minimum 3 yrs of experience on Rapid 7 and Insight VM/Nexpose ,
3. Linux or Windows platform experience would be an added advantage

