Manage inbound and outbound customer calls in a timely manner.
Ability to understand the customers needs and articulate a solution
Research every issue and provide solutions to them
Ability to explain features and benefits without using scripts
Build strong relationships with customers
Meet qualitative and quantitative targets
Work in brick and mortar call center
Requirement-
Previous experience in a call center customer support, sales and or retention
Previous experience with US market
Strong phone and verbal communication skills
Excellent listener and time management skills
Accent Neutral
Additional Advantage
Understanding of USA Credit Bureau, Credit Report and Credit Score culture
Customer Success Associate
Industry Type-BPO / Call Centre
Functional Area-Customer Success, Service & Operations
Employment Type-Full Time, Permanent

Similar jobs
Associate Technical Architect / Senior Software Developer – Java, J2EE, Spring Boot, AWS
At Quantiphi, you will leverage your expertise in Java, Spring Boot, and AWS to develop, modernize, and enhance enterprise applications. The role involves supporting Java application modernization initiatives, designing scalable cloud-native solutions, and delivering high-quality software for enterprise customers.
- Experience in Java application modernization, including upgrading legacy applications to newer Java LTS versions (Java 17/21/25), is preferred.
- Must have experience in developing enterprise-level software and web applications using J2EE/Spring Boot.
- Experience in API integration, application deployment, cloud architecture, and application security.
- Well-experienced in working with tools like Git, Maven, JFrog.
- Should have a solid understanding of Object-Oriented Programming (OOP).
- Well-experienced to perform Unit Testing and Integration Testing and have good experience in Agile-based development approach.
- Expertise in developing enterprise-level web applications and REST and SOAP APIs using Microservices, with demonstrable production-scale experience.
- Working knowledge of SQL or NoSQL databases.
- Understand Architecture Requirements and ensure effective design, development, validation, and support activities with strong problem-solving ability.
- Understanding of core AWS services, uses, and basic AWS architecture best practices.
- Exposure to AWS Transform Custom (ATX) or similar automated code modernization tools is an added advantage.
- Proficiency in developing, deploying, and debugging cloud-based applications using AWS.
- Ability to use the AWS service APIs, AWS CLI, and SDKs to write applications.
- Ability to identify key features of AWS services.
- Experience in developing enterprise web applications using Angular, TypeScript, and REST API integration.
- Identify bottlenecks and bugs, and recommend solutions by comparing the advantages and disadvantages of custom development.
- Should contribute to team meetings, troubleshooting development and production problems across multiple environments and operating platforms.
- Execute strong collaboration and communication skills within distributed project teams, with the ability to prioritize and multitask.
ROLE & RESPONSIBILITIES
- Associate Technical Architect will be responsible for connecting with clients for project briefing, consultation, installation, and close-out reviews.
- Support the design, development, enhancement, and modernization of enterprise Java applications, collaborating with clients and internal teams to deliver high-quality software solutions.
- Help out in managing customer demands to ensure maximum satisfaction and to maintain quality.
- Engage in the negotiation of customer job demands and specifications as regards to resources and infrastructure, and assist in creating comprehensive technical documents.
- Supervise activities between internal and external resources, and facilitate smooth workflow for service delivery.
- Evaluate project data for accuracy, and take the lead in setting project targets and priorities. Give training and mentorship to team members to make them better on the job.
- Be up to date with current field practices to enhance service standards and delivery.
- Review customer technical demands and instructions and assist the internal team and customers to identify the best order for lifts and the most efficient methods of maintaining and using delivered materials.
- Remain knowledgeable about current technology and carry out research to identify new trends that can be used to achieve maximum results.
- Carry out other technical-related duties that may be required. Be abreast of the best coding and architecting practices, ensuring the APIs are robust and easy to maintain, and coordinate with the rest of the team working on different layers of the infrastructure.
Technology: node js, DynamoDB / Mongo DB
Roles:
- Design & implement Backend Services.
- Able to redesign the architecture.
- Designing & implementation of application in MVC & Microservice.
- 9+ years of experience developing service-based applications using Node.js.
- Expert-level skills in developing web applications using JavaScript, CSS and HTML5.
- Experience working on teams that practice BDD (Business Driven Development).
- Understanding of micro-service architecture and RESTful API integration patterns.
- Experience using Node.js for automation and leveraging NPM for package management
- Solid Object Oriented design experience, and creating and leveraging design patterns.
- Experience working in a DevOps/Continuous Delivery environment and associated toolsets (i.e. Jenkins, Puppet etc.)
Desired/Preferred Qualifications :
- Bachelor's degree or equivalent experience
- Strong problem solving and conceptual thinking abilities
- Desire to work in a collaborative, fast-paced, start-up like environment
- Experience leveraging node.js frameworks such as Express.
- Experience with distributed source control management, i.e. Git
Accountant to manage all financial transactions, from fixed payments and variable expenses to bank deposits and budgets.
Knowledge of GST
Knowledge of TDS
Role: ASIC Physical Engineer
Location: Bangalore
REQUIREMENTS:
∙ 5-7 years of experience in ASIC Physical Design
∙ Have good knowledge of entire physical design process from floorplan till GDS generation
∙ Good Exposure to Physical Verification Process
∙ Have hands-on experience in latest sub-micron technologies below 10 nm
∙ Hands –on experience in leading PnR tools Synopsys ICC/ICC2
∙ Experience in low power designs and handling congestion or timing critical tiles will be preferred
∙ Should be a quick learner and have good attention to detail
∙ Experience in ECO implementation preferred
∙ Scripting skills in Perl/Tcl/Python etc
∙ Must have good communication & problem-solving skills.
∙ Should be able to handle PNR tasks with minimal supervision
Hiring Freshers for Internship for branch office at Lower Parel, Mumbai
- On job training for 3 months
- Monthly stipend of Rs 5000/-
- Best in class training in financial markets :
- Basics of Stock market
- Understanding of stocks trading
- Understanding of stocks investments
- Basics of index options trading
- Basics of stocks options trading
- Basics of index futures trading
- Basics of stocks futures trading
CERTIFICATE OF EXCELLENCE IN EQUITY MARKETS
by sharadmishra.com
Opportunity to join us under permanent employment status of “Client Relationship Manager” with fixed salary of Rs 15000/- per month. TnC Applied
- Designing, developing, coding, testing and debugging software framework/product
- Coordinate automation testing with the Engineering team members in an Agile workflow
- Flexible to work on automation as well as development
- Create accurate and detailed bug reports when issues are identified
- Mentor and assist other Engineering team members in automation standards
Do you have the right skills?
- 2+ years of professional experience within Automation/Development
- Scripting experience in Java or Python
- Hands on experience with the Rest API testing is necessary
- Basic understanding of networking / Linux process debugging tools
- Excellent communication and analytical skills, with experience working with otherdevelopers towards a common goal
- Great communication: Provides status without prompt, brings up blockers (coding/testing) immediately, speaks up in standup / planning
- Ability to remove some roadblocks
- Primary Skills: Xamarin and WPF
- Mandatory skill: Xamarin. Forms & WPF
- Experience in designing and developing Xamarin applications (mainly xamarin forms).
- Good knowledge of C#.Net.
- Understanding and implementation of MVVM design pattern.
- Good to have knowledge in other design patterns as well.
- Experience with Agile/ mobile dev-ops methodologies.
- Passionate about advancements in technologies
- Looking Candidate who has H1 & B1 valid Visa only, candidate need to travel to US immediately if shortlisted










