Customer Support Associate (night Shift)-Male Candidates

Company Name- uFaber Edutech Pvt Ltd.

Shift Timing/ Day- 10:30am-7:30pm/ Mon-Sat working.

Website - www.ufaber.com Who are weuFaber is a well-funded Edutech startup, founded by serial entrepreneurs from IIT Bombay to change the way we learn. We sell high-quality online courses on a variety of topics, from exam preparation to certifications.

Role and Responsibilities-

 Dialing 50-80+ calls and counselling students who have enquired about the product/ services.

 Scheduling free demo lectures for the students.

 Doing post demo calls and closing sales.

 Maintaining a pipeline of all sales administration using CRM software.  Work on targets and under pressure as this is a hardcore sales profile.

 Flexible to work on additional days and hours

1.       Strong knowledge in Front end scripting like EJS, JavaScript, Jquery

2.       Proficiency with fundamental front-end languages such as HTML, CSS.

3.       Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.

4.       Proficiency with server-side languages such as Python / Ruby / Java / PHP/ .Net

5.       Good Understand with database technology such as MySQL, Oracle, and MongoDB.

Roles and Responsibilities: -

• Manage the recruitment and selection process.
• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Bridge management and employee relations by addressing demands, grievances, or other issues.
• Support current and future business needs through the development, engagement, motivation, and preservation of human capital.
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
• Nurture a positive working environment.
• Oversee and manage a performance appraisal system that drives high performance.
• Maintain pay plan and benefits program.
• Assess training needs to apply and monitor training programs.
• Ensure legal compliance throughout human resource management.

         - Tie up with corporates via Email, callings etc. for placements 

Desired Candidate Profile: -

• Proven working experience as  HR Executive.
• People oriented and results driven.
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation, and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• In-depth knowledge of labor law and HR best practices
• Degree in Human Resources or related field

          Performance based appraisal.

Skills and Qualifications

• Diploma /Bachelor’s degree / Masters in human resources
• 1+ years in human resources or recruitment
• Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset.
• Adept to problem-solving and conflict resolution
• Extensive knowledge of HR policies and systems
• Familiarity with HR software and working knowledge of MS Office.

           Self Motivated, Time Management and sincere 

Responsibilities

• Own the messaging, style and tone of voice for TraceX
• Own the content strategy and calendar for different forms of content published by TraceX across its channels
• Custodian of the TraceX content guidelines and playbook, to be followed by employees across the organization when creating content for public consumption
• Develop editorial guidelines including for style and tone, creating enablement and training resources for stakeholders
• Work with a cross-departmental team, maintain the master content calendar for all web platforms including social media, website, and blogs
• Identify key segment pain points & communicate product value proposition across various channels
• Develop product messaging that differentiates new products and services from others in the market
• Communicate and develop content that show the value of new products and services for prospects and customers across different buying stages
• Own + Support in creating product content such as case studies, videos, website content, and blog posts
• Editorial responsibilities - Ensure stringent quality control for all external content being published on TraceX’s channels – social media, email newsletters, Press Releases, External articles etc.

• Collaborating with stakeholders such as freelance writers, editors, social media and brand marketers, and SEO specialists to create and refresh content to capture crucial SERP real estate
  
  

  Qualifications:

  • 5+ years experience in B2B SaaS or relevant fields
  • Tools Expertise: Experience on tools like WordPress, AHREF, Google Analytics, SEMRush, Ubersuggest, or their equivalent
  • Mastery of spoken & written word with excellent communication skills
  • Strong SEO knowledge and experience of search engine optimization practices, including ON Page and OFF Page Optimization
  • Sound judgment and decision-making ability in complex, ambiguous situations
  • Efficient project management and stakeholder management skills to scale content marketing programs

Why we exist:

The Indian internet has exploded. Over half a billion Indians will be online before the end of this year. Most of these Indians will prefer using their own language online. And next to nobody is building solutions for them. They are prevented from using the internet to its fullest potential because English forms a language barrier.

Whenever they visit a site or app, they are met with a wall of text in a language that they do not understand.

We at Reverie believe in language equality on the internet. It’s what drives us and gives what we do meaning. Language equality basically means that every Indian should enjoy the same range of options and experiences online in their own language that an English speaker does online.

 What we do:

We take immense pride in the fact that we tackle some of the most complex and impactful problems Indian language users currently face today.

We’re working towards our mission of language equality by building a full-stack of language technologies and solutions, spanning fonts, font rendering, transliteration, translation, app & website localisation in real-time, Indian language input (check out our Swalekh keypad on the App Store https://play.google.com/store/apps/details?id=com.reverie.swalekh&;hl=en">here), Indian language voice assistants, and Indic search, to empower the Indian language user and let them tap into the possibilities the internet offers them.

 What we DON’T care about:

Your age, gender, where you went to college, or your academic scores.

 What we DO care about:

• Our mission resonates with you
• You have an insatiable curiosity, which means you’ll figure a way out even in an unfamiliar environment.
• And finally your integrity and work ethic

  Lead Developer - Full Stack

Job Description

• A lead developer who will be reponsible for the performance and efficiency of the product.
• Should be having hands on experience in Javascript and web technologies and must be proficient in NodeJS and ReactJS
• Experience with Python, GoLand & Cloud is desirable.
• Must be experienced in building scalable back-end infrastructure software or distributed systems for commercial services with exposure to Front-end and backend libraries/framework

Position - Software Development Engineer

Responsibilities

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of API integrations
• Optimize application for maximum speed and scalability
• Collaborate with other team members and stakeholders

Requirements

• Proficient understanding of Java 8 or plus, Spring Frameworks, Spring Boot & Microservices
• Strong problem solving skills and good with product understanding
• Good understanding of server-side programming and integration with UI components.
• Good understanding of MySQL and any one NoSQL
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Proficient understanding of code repositories like git
• 2- 5 years of experience

Personal Characteristics

• Passion and commitment
• Coding enthusiastic
• High integrity
• Self-starter

Key Skills

• Java
• Spring
• Spring Boot
• J2EE