Customer Support Associate (night Shift)-Male Candidates

How do you feel about owning the visual direction of a product? Do you enjoy shaping not just how things look, but how they feel and come together as a cohesive experience?

We’re looking for a Visual Designer who can bring strong visual thinking, consistency, and polish to digital products. You’ll work closely with product managers, UX designers, and developers to elevate interfaces and ensure a high standard of craft across everything we build.

What you’ll do:

• Own and drive the visual direction for projects across web and mobile
• Translate product and UX requirements into refined, high-quality interfaces
• Create polished UI, design systems, and visual languages that scale
• Define and maintain visual consistency across screens, flows, and products
• Collaborate closely with product, UX, and engineering teams to bring ideas to life
• Build and evolve design systems, components, and UI patterns
• Refine typography, color, layout, and hierarchy to enhance usability and aesthetics
• Work on interaction states, micro-interactions, and overall visual experience
• Review and guide design work to maintain a high bar of quality
• Iterate based on feedback, product needs, and user insights
• Stay updated with design trends, tools, and evolving visual practices

What we are looking for:

• Strong portfolio showcasing high-quality visual design work across web and mobile
• Deep understanding of typography, color, layout, hierarchy, and design systems
• Expertise in Figma (Framer or similar tools are a plus)
• Strong eye for detail and visual consistency
• Familiarity with motion design or micro-interactions
• Ability to bring structure and clarity to complex design problems
• Experience working closely with developers and understanding of design handoff
• Strong communication skills and ability to articulate design decisions
• Ability to mentor or guide junior designers is a plus
• Experience with branding and visual identity systems
• Comfort using AI tools to enhance design workflows

Role Overview

We are looking for a skilled Software Engineer with strong Python backend development expertise and hands-on experience in Google Cloud Platform (GCP). The role involves building scalable, cloud-native applications, APIs, and automation solutions while following modern SDLC and DevOps best practices.

Key Responsibilities

• Develop and maintain backend services using Python, including APIs, automation, and data processing.
• Design and implement cloud-native solutions on GCP, leveraging services such as Cloud Run, Cloud Functions, Firestore, Compute Engine, and App Engine.
• Contribute to system design and architecture discussions, focusing on scalability and microservices.
• Follow SDLC best practices, writing clean, modular, and testable code using OOP principles and design patterns.
• Collaborate with cross-functional teams to deliver high-quality software solutions.
• Support CI/CD pipelines, version control, and automated testing as part of DevOps practices.
• Willing to work in shifts.

Required Skills & Qualifications

Certifications

• Google Cloud Associate or Professional Certification preferred.
• Other relevant cloud or software certifications are a plus.

Python

• Strong proficiency in backend development, API creation, automation, and data manipulation.

GCP

• Practical experience with GCP services, especially serverless or compute-based offerings.

System Design

• Good understanding of scalable architectures and microservices concepts.

SDLC & OOP

• Solid grasp of object-oriented programming, design patterns, and clean code practices.

DevOps

• Working knowledge of Git, CI/CD pipelines, automated testing, and Infrastructure as Code (IaC).

Procedure is hiring for WorkHero.

Across the U.S., thousands of small HVAC businesses are drowning in admin. WorkHero pairs seasoned office managers with AI workflows to free up their time, unlock growth, and modernize the trades. We handle everything that touches the back office of a small HVAC operation: billing, rebates, permits, warranties, marketing, and more. Our customers save dozens of hours every week, allowing them to focus on growing their business.

We are building at the intersection of Human and AI automation, and that’s where you come in!

How you will help us achieve it

As an Applied AI Engineer, you will collaborate with the company founders, product team, and office managers to develop agentic workflows for many of their daily processes. You will ideate, design, implement, and maintain the software side of the product. You will design the UX, develop the front end interfaces, build backend routes and design database models. The bulk of this role is interacting with office managers to understand their workflows and then creating and managing AI agents & workflows to make them more efficient.

In your day to day, you will:

• Partner with our frontline staff to understand their work so you can automate it with AI and save them time
• Live on the cutting edge of Human & AI interactions, keeping up to date with the latest patterns and how they apply to WorkHero and our workflows
• Contribute to exceptional code quality and performance of the code base
• Mentor young engineer(s) to be great at their craft, as our team grows

Key Details

• You can work remotely from anywhere with an overlap of at least four hours with the product team (6 pm to 10 pm IST)
• This role involves participating in calls with US-based stakeholders
• The compensation comes with a salary and an equity component
• Location - Remote
• YOE - 5 to 10 years
• NP - Immediate to 30 days

You’ll thrive if you

• Care about your craft and the mission of the software you are developing
• Are enterprising and can figure out how to convert workflows/playbooks to AI agents
• Work with cutting-edge AI tools and APIs
• Don’t just complete tickets that are assigned to you; you think deeply about the product and how you can make it great, then put that into action
• Enjoy developing 0-1 software products iteratively
• Are proficient in the Typescript ecosystem, including monorepos.
• Are skilled in React and Express (Koa is a plus) or similar tech
• Are pragmatic and understand trade-offs in software engineering

Requirements

• 4+ years of experience in building software products
• Have created applications using AI and LLMs. Can understand when to prompt, use RAG, create agents or fine-tune an LLM
• Have solid experience with the MERN stack
• Ability to debug and optimize complex systems
• Excellent communication and collaboration skills

Bonus points if you have

• Experience in mentoring junior team members. Better if they had gone to replace you in your team, allowing you to take up a more meaningful role
• Familiarity with our tech stack (React, Koa, Mongo, AWS, React Native)
• A good understanding of UX best practices for SaaS based interfaces & AI
• Built apps using React Native
• A deep understanding of infrastructure and can optimize for cost
• Set up evaluation frameworks for agentic workflows
• Contributed to open-source projects

Your First Six Months

• You will be working on creating AI Agents/Workflows based on the playbooks for some of the crucial workflows of HVAC office managers
• You will work on building the frontend, APIs and apply AI knowledge to add features to the office manager and admin portal, as well as the mobile app
• You will be using Vercel AI SDK to create abstracted AI agents and workflows with the capability of falling back to different providers
• You will demo the agentic workflows to US-based stakeholders—small HVAC business owners, product team and office managers
• You will monitor and manage the AI Workflows, ensuring quality and accuracy, improving them over time

About engineering at WorkHero

We value:

• High ownership and fast iteration
• Deep understanding our tools and systems
• Continuous improvement, both technically and interpersonal

Our technology stack:

• Full Stack TypeScript (React, React Native, KoaJS Backend, CRXJS Browser Extension)
• NX Monorepo with shared typing & libraries
• Infrastructure:
• AWS (ECS, Hosted RMQ)
• MongoDB Atlas
• Firebase & GCP services
• AI Tooling (Anthropic, OpenAI, Gemini, Deepgram)

Our team

• The Company is funded by Workshop Ventures Partners, a US-based venture studio focused on building great companies in Climate Tech
• The team consists of founding members from Harvard Business School and the Workshop Ventures team — Kyler, Furman, Chad, Jason, and Ulhas

Interview Process:

• Screening: Review of your open source contributions and past projects.
• First Round of Technical Evaluation: Assessing your problem-solving and AI integration skills.
• Technical Evaluation + Cultural Fit: Understanding your alignment with our team.

We are looking for an experienced and results-oriented Business Development

Manager with 3+ years of experience in an advertising agency to lead client

relationships, develop strategic campaigns, and drive business growth.

Key Responsibilities:

• Act as the primary liaison for clients, cultivating strong relationships and effectively

addressing their needs with professionalism and strategic expertise.

• Perform comprehensive research to formulate well-informed brand positioning and

campaign strategies. Oversee the development of integrated marketing campaigns

that seamlessly combine creativity with data-driven insights. .

• Lead internal teams to ensure seamless alignment between strategic planning and

creative execution. Supervise campaign implementation, guaranteeing high-quality

outcomes within established timelines.

Requirements:

• 3+ years of experience in an advertising agency, specializing in client management

and strategic pitch development.

• Extensive experience in developing strategic plans, selecting appropriate media

channels, and executing successful marketing campaigns.

• Demonstrated expertise in crafting and delivering persuasive strategic concepts that

effectively gain client approval and commitment.

HealthPlix is a digital health company with a vision to enhance the experience of treating and managing your patients, including those with chronic conditions such as diabetes. We help improve patient retention by providing a platform for clinics to have more meaningful communication with patients. At the same time, we also provide clinics with the benefits of digital practice, such as understanding data-driven insights on the performance of the clinic's practice.

Currently, at its growing stage, a stint with HealthPlix Technologies will allow you to work with a dynamic & young organization with a vision to transform the healthcare sector. You will also gain an understanding of how the healthcare sector in India works and the changes through which the Indian healthcare sector is going through.

HealthPlix is looking for talented and competitive ‘Business Development Manager/Executive who thrive to become sales champions. The role will require you to visit doctors of single and multi-speciality clinics and enable them to digitize their clinics.If you want to make an impact in the Healthcare industry and be a part of the digital revolution then HealthPlix is the right place for you.

In the role of BDM, the employee will play a pivotal role in achieving our ambitious Doctor acquisition and revenue growth objectives.

• Understand needs and requirements; build a strong relationship with doctors
• Visit the assigned market territory to conduct demos for users (doctors) and manage deal closure
• Building sales pipeline by acquiring new and converting competition user
• Rigorous & structured follow-ups with Doctors to ensure sales closure
• Provide in-depth platform training to the doctors and clinic staff
• Close sales and achieve monthly and quarterly targets
• Maintain and expand your database of prospects through referral channel

• Excellent communication skills(English & Regional language preferred) with a focus on driving a sales
• Plan and travel extensively across the assigned territory & upcountry if required
• Strong people skills with high customer-centricity
• Good technical understanding of the product
• Strong listening, presentation & time management skills
• Any bachelor's / Master's degree

• Lucrative monthly incentive and R&R programs
• Free medical insurance from the company
• Day shift (10.30 am to 7.30 pm)
• 6 days Working 1 day off (Sunday)

If you can put one leg into the analogue world and another leg into the digital world to quickly translate business objectives into technical recruitment into software screens... If you think the computer screen is the world that you really want to make an impact on it is more significant than life. Then come join us.

Think you’ve got it in you? Let’s check the requirements:

• Excellent verbal and written communication skills (They always say communication is key, don’t they?)
• Time management (Time is always of the essence at iThink)
• Organisational skills 
• Be well versed with the draw.io tool or any flow chart-making tool (going with the flow is good, but so is planning!) 

And that’s it! 

What duties does the job involve?

During your time as a Business Analyst on our ITL team, you will be:

• Enjoying your time with us

This we can assure you of, but apart from it, you will be required to:

• Creating technical reports, activity diagrams, BRD, FRD and manuals for the team (help us help others?)
• Developing workflow charts for system changes
• Monitoring each project's progress and optimising processes (concrete results for our efforts, you know?)
• Work as a SPOC between the Tech and Marketing Team and other stakeholders (like we said, coordination skills are a must!)
• Collaborate with project sponsors to determine project scope and vision (great minds don’t always have to think alike!) 
• Require Knowledge of the Balsamiq Tool.
• Should have a basic understanding of Figma.