Customer Support Associate (night Shift)-Male Candidates

About Promobi Technologies
About
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.
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Experience in Program Management / Strategic Planning / Demand Planning.
● Must be from Tier-1 academic background (IIT, , NIT, NSU preferred).
● Need candidate from Ecommerce and Startup only.
● Strong demand-planning and business acumen with the ability to identify growth and whitespace opportunities.
● Candidate should have proven ability to build programs from 0–1 (Scratch - End) and drive initiative execution.
● Excellent stakeholder management & presentation skills, with strong proficiency in MS Excel.
● Experience in forecasting & planning tools, and the ability to thrive in fast-paced, ambiguous environments.
● Candidate must have Leadership ability to execute cross-functional projects, turning strategy into clear, measurable results.
● Candidate having Founder's Office Experience will be an added advantage.
● Candidate having OTA Channel's (Online Travel Agency) working experience will be considered a strong plus.
Job Description :
| Hands-on experience with Windows/Linux/Mac OS environments |
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ü Hands-on experience in TFS, FTP and Repositories. |
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ü Hands-on experience in LAN, IP & Subnet. |
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ü Desired knowledge is Active directory and access permissions. |
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ü Working knowledge of office automation products and computer peripherals, like printers and scanners. |
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ü Knowledge of network security practices and anti-virus programs. |
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ü Ability to perform remote troubleshooting and provide clear instructions. |
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ü Desired knowledge in create technical documentation and manuals. |
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ü Desired knowledge in Mail servers and protocols. |
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ü Desired knowledge in Troubleshooting mail clients like outlook, thunderbird etc. |
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ü Desired knowledge in MS office 365 installation & Troubleshooting. |
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ü Desired knowledge in server monitoring & Tools. |
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Responsibilities: |
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ü Address user mails/tickets regarding hardware, software and networking. |
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ü Walk customers through installing applications and computer peripherals. |
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ü Ask targeted questions to diagnose problems. |
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ü Guide users with simple, step-by-step instructions. |
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ü Conduct remote troubleshooting. |
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ü Test alternative pathways until you resolve an issue. |
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ü Customize desktop applications to meet user needs. |
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ü Record technical issues and solutions in logs. |
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ü Direct unresolved issues to the next level of support personnel. |
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ü Follow up with clients to ensure their systems are functional. |
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ü Report customer feedback and potential product requests. |
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ü Customer-oriented attitude. |
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ü 1st and 2nd level technical support and analysis of issues reported by the business. |
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ü Ability to multitask and work under high pressure, work both independently, and as a member of the team. |
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ü Analytical thinking and problem solving and multitasking skills. |
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ü Good planning and organizing skills. |
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ü Positive attitude and willingness to work in a global team with different cultures. |
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ü Willingness to travel, also internationally. |
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ü Fluent in English (spoken and written) and Ready to learn National Languages. |
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The Future of Customization is Here. Come build with us.
Scope of Work: Your work will encompass the below functions and domains expanding your exposure to lots of opportunities to grow as a software developer
- ERP Manufacturing System
- eCommerce
- 3D Designer Applications
- Development & Testing
- Infrastructure Setup & Maintenance
- Project Management
- Systems Design
- A/ B testing
Your responsibilities as a developer:
- Understanding the business requirement & solution discussion
- Systems Design
- Requirement analysis & Writing efficient code
- Interacting and Integration with third-party solution providers
- Troubleshooting application and code issues
- Monitoring server and application performance
- Supporting business requests from other teams
- Updating application features for performance improvements
Developer Requirements:
- Experience in PHP Frameworks. Knowing CodeIgniter is beneficial
- Familiarity with front-end technologies & bootstrap framework
- Previous experience inPHP. CodeIgniter
- My SQL Database
- JS or any JS frameworks.
- HTML, Bootstrap
- Good with JS to learn and make 3D applications.
- Code Versioning tools like GIT
- APIs
- Amazon AWS
- Bonus if you have previous experience or knowledge of:
- Three.JS or similar to work on 3D customization applications.
- E-commerce websites, ERP, Scheduling or Management Applications
- WordPress
About Hyve:
Hyve is India’s first online customization portal for active wear. Hyve was started by a group of sports enthusiasts from IIM Ahmedabad and NIFT with the idea of making quality custom activewear easily accessible and affordable. Hyve brings to you at your fingertips, the best of customized sportswear to experience and enjoy every sport!
Hyve has grown from a single-room outlet to a leading custom wear manufacturer with fully-owned manufacturing units in Kerala and Tirupur. Through the online channel, Hyve has achieved a pan-India presence and caters to thousands of clients yearly.
Brief on Amplior:-
- We are a Global B2B Tech-driven start-up lead generation company, with an awesome team, generating significant value
- We do things a bit differently... There is no corporate nonsense, and no old-fashioned hierarchy. Instead, we work in self-sufficient, autonomous teams
- Mostly, you’re your own boss, you also get plenty of guidance and support from super talented, smart colleagues, always pushing the boundaries of innovation
- We believe that people from different backgrounds, identities, and experiences, make our product and the company better.
Job Profile - Client Partner and Client Partner (Intern)
- Our Client Partners have Great comm skills and confidence
- Experience is welcome but not a necessity, Interns welcome
- Apply if you want to make a great career in marketing, sales, especially B2B (Business to business)
- You need to be Eager to learn more, ready to do quality conversations with Senior Executives in the biggest of the companies PAN India and Globally
- Love to research and find out about potential business prospects for our clients
2. Arranging hotel booking, flight booking, and other transport bookings as per the travel itineraries in a very effective and systematic manner to optimize time slots and priority
3. Communicating with suppliers & service providers
4. Following up with customers for feedback about their experience of the tour and service
Technical Skills: (must have)
- Excellent Angular 5+, NodeJS, Typescript programming skills
- Strong HTML/HTML5/JavaScript skills
- Sound understanding of MVC, MVVM, JSON, and data binding
- Hands-on experience with implementing Angular best practices (e.g. project structure, module organisation, naming convention, etc.)
- Hands-on experience with Web APIs (e.g. HTTP protocols, AJAX and REST)
- Hands-on experience of using browser events and various data types like arrays and objects, JSON, forms, closures and modules, including the use of debugging tools
- Hands-on with CSS3 and sound understanding of cross browser inconsistencies and responsive frameworks
- Experience in integrating with third party JavaScript libraries and frameworks like jQuery
- Experience with Templating
Additional Skills: (nice to have)
- Knowledge of standard authentication systems such as OAuth2, JWT and SSO
- Knowledge of WebSockets is an added advantage
- Experience with version controlling tools e.g. Git
- Experience with developing browser extensions
PRINCIPAL ACCOUNTABILITIES
Key accountability of Sr.FED will be to plan, develop, maintain and optimise codebase for web app and browser extensions of MyLOFT.
- Planning and Development
- Design Planning of the functional App in coordination with software development team
- Develop and Deliver front-end applications and browser extensions
- Develop and Integrate custom modules and components with functional app
- Writing tested, idiomatic, and documented JavaScript, HTML, and CSS
- Integrate existing template or pure HTML in angular
- Work closely with HTML developer and UI designer to deliver pixel perfect dynamic Frontend UI
- Work closely with back-end team to build and integrate REST API
- Integration with external web services e.g. Google APIs
- Testing and Maintenance
- Follow best practices for testing and maintenance to ensure that codebase is executable, readable and easy to maintain
- Ensure that security and versioning of the codebase is maintained
- Write and maintain technical documentation for ready reference
- Post Launch Optimisation
- Periodically participate in code review and refactoring to improve app performance
- Participate in user feedback sessions to identify and understand user requirements
- Beta/Marketability Tests (for POCs)
- Coordinate with development team to evaluate technical feasibility of new requirements
- Build prototypes/POCs
- Actively participate in relevant technical forums
- Participate in training and knowledge sharing initiatives
Roles and Responsibilities
SponsifyMe Technologies(EasyLeadz) is looking for a CakePHP/PHP Developer.
- Helping senior developer build bank end and front end services and products.
- You will also be responsible for integrating third party API's into the application. A basic understanding of front-end technologies is necessary as well.
- Knowledge of python and mongodb will be an added advantage.
The role is hybrid i.e both in office and work from home for rest of the days.
We have a product EasyLeadz used by over 80000 businesses worldwide, software subscription.
We are expanding our team to grow it further.
Desired Candidate Profile
A minimum of 1 year of experience working in PHP. Ideally MongoDB and Restful API too.
Perks and Benefits
- Market standard salary
- Work from home till covid restrictions are in place, hybrid work environment later on.
- No pressure, only Monday to Friday work
- Working with a fast growing company that already serves 95,000+ customers globally including Microsoft, Amazon.
- Working directly with the founder & CTO of the company.
We are looking for an excellent experienced person in the Frontend Development field. As a frontend developer, you will be closely working with our team to ensure the system consistency and improve your experience.
Responsibilities:
• Ensure the technical feasibility of UI/UX designs.
• Optimize application for maximum speed and scalability.
• Assure that all user input is validated before submitting to the back-end.
• Collaborate with other team members and stakeholders
• Collaborate well with team and data implementation specialists to design and create advanced, elegant and efficient systems.
Requirements:
• Proficient understanding of web markup, including HTML5, CSS3, ReactJS, Nodejs
• Responsive and Mobile Design
• Cross-Browser Development
• Problem Solving Skill
• Basic understanding of server-side CSS pre-processing platforms
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Good understanding of (Depending on the specific case, a developer should have the knowledge of advanced JavaScript libraries and frameworks, such as ReactJS, NodeJS and PHP)
Primary Skills:
• Ability to improve the performance of the website for both mobile and desktop.
• Come up with efficient, modular and scalable solutions for business and technical problems.
• Break projects into simpler granular tasks, estimate effort required and identify dependencies.
• Write efficient and readable code leveraging on a good understanding of object-oriented principles and design patterns.
• Follow release cycles and commitment to deadlines.
Yes, We are allowing working from home for most of the profiles and maintaining all precautions in the office also.
Client Acquisition - BDM role.
Job Description.
- Will be involved in Client Acquisition.
- Needs to do cold calls and generate leads.
- Identify the potential prospects and work accordingly by prioritising the tasks.
- Responsible for sales target.
-Build Client relationship professionally and have a good rapport.
- Will have to bring in New clients who have Recruitment and Staffing Requirements to THB.
- Should have the ability to contact & speak to the HR Heads of Organizations and give them an introduction about THB.
- Should convince Clients to give their requirements on a regular basis & maintain a good rapport with the client.
- Should ideally interact with the HR Heads (Director, VP, HR Head, Talent Acquisition Head, Recruitment Head, Managers etc) in these organizations
- Excellent Communication & Convincing ability required.
- If needed promoting and selling THB concepts and Software Products.
- 75% field work(Cold calls, Meetings demos etc) and 25% office works(Follow-ups, proposals closures etc)











