Customer Support Associate (night Shift)-Male Candidates

Roles & Responsibilities

This role will be based in our brand new Hyderabad office. Join us in India’s beautiful “City of Pearls” and bring your ambition to life.

We are looking for an experienced iOS engineer who is passionate about building modern, scalable applications for iOS and tvOS, and will take ownership of the full product feature cycle from design to delivery.

Your Team

The R&D group is building and delivering the enablement platform for the current and next generation of media experiences in the fields of personalization, content interaction, and social interaction, all of which are at the core of DAZN's value proposition.

Key parts of the workflow are ingestion, transcoding of various video and audio live/VOD assets, personalized processing, and distribution across the world to end-users, while allowing collaboration among users, all in real-time. This group is taking full responsibility for providing end-to-end social interaction functionalities on multiple platforms including web, smart TVs, iOS, Android, PlayStation, and Xbox. 

As our new Senior iOS Engineer, you’ll have the opportunity to:

• Designing and developing our cutting-edge products, delivered to millions of sports fans around the world.
• Be an essential part of a team working in a fast B2C paste product delivery pipeline.
• Work with the most talented individual on features that cross platforms, languages, and protocols to deliver social engagement to sports fans.
• Learn from the best in the field, and teach others.
• Own the full product feature cycle from being a part of the product brainstorming through all dev cycles and up to take the responsibility for the feature when rolled to production.

You’ll be set up for success if you have:

• B.Sc. in Computer Science or equivalent.
• At least 4 years of experience in Apple Swift/Obj-C development.
• Senior-level understanding of design patterns and architectures.
• A verse in 3rd party frameworks and solutions.
• Senior-level understanding of server-client fundamentals.
• Senior-level understanding of multithreading.
• Experience with UI Kit
• Experience with RxSwift development.
• Experience in writing unit tests.
• Strong analytical skills.
• Can-do attitude!

Even better if you have:

• Experience in writing automation tests.
• Continuous integration tools and practices.
• Familiarity with agile software development.
• Experienced with low-level systems in C/C++.
• Experienced with OpenGL, high-performance rendering, mobile device, digital AV, video and audio codecs, and media players.
• Experience with RxSwift development.
• Experienced with working on networking technology and approaches, e.g. client-server, peer-to-peer, writing network code using TCP/IP and UDP stacks and networking concepts.(routing, congestion, datagrams vs. streams)
• Experienced with RT web technologies: WebSockets, WebRTC.

About the Company:

Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. A trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Our client is led by seasoned bankers and works with the largest and most reputed investors.

About the Role:

Role: PMS Operations

This role reports to Managing Director – PMS

Location - Ahmedabad

Candidate shall be responsible for:

• Managing day-to-day operational activities like preparing & executing transactions, updating portfolio sheets, etc

• Month-end reports reconciliation as per SEBI format

• Preparation of MIS

• Assisting the sales team with client/distributor information requests

Qualification:

• 5+ years of experience in PMS / Broking Operations

• Advanced proficiency in Microsoft Excel

• Graduate with a basic understanding of the stock market & PMS

Job Description

As an IT Sales Intern, you will be an integral part of our sales team, focusing on field

sales activities. This internship is designed to provide you with hands-on experience in

IT sales, client engagement, and sales strategy. You will have the

opportunity to learn from experienced professionals and contribute to our growth in a

dynamic industry.

Responsibilities

• Identify potential clients through research, networking, and market analysis to
• create a pipeline of leads.
• Develop and maintain relationships with prospective and existing clients by
• providing information on services.
• Develop a deep understanding of our cybersecurity services to effectively
• communicate their value propositions to clients.
• Prepare and deliver compelling sales presentations to showcase our IT solutions
• and address client needs.
• Assist in preparing sales proposals, quotes, and contracts while collaborating
• with the sales team.
• Perform various tasks, such as organizing sales documents, maintaining sales
• records, and scheduling appointments.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• This may involve creating reports and presentations to share insights with the
• sales team.
• Actively participate in training sessions and workshops to enhance your
• knowledge of IT services.

Candidate Skills

• Strong communication and interpersonal skills.
• Eagerness to learn and adapt in a fast-paced environment.
• Ability to work independently and as part of a team.
• Basic understanding of IT concepts and technology trends (preferred).
• Previous sales or customer service experience (preferred)..

Qualifications

• Candidate must have a degree in the field of business administration.
• Any vendor natural business development training and certification will be preferred.

Benefits

• Hands-on experience in the cybersecurity industry.
• Training and mentorship from experienced professionals.
• Opportunity to develop valuable sales and business development skills

Salary Package: Performance based

Job Type: Full time (In office)

Start Date: Immediate

Documents Requirement: Previous Internship Experience Letter (if any), ID Proof, Internship job offer letter (if any), Updated CV, Last qualification certificate.

Company Name

: JNJ TECHNOLOGIES & SERVICES LLP

Job Timing

: 10.00 AM – 7.00 PM

Working Days

: Monday to Saturday

Location 

: Remote

Qualification

: Graduate/Diploma

Requirement

: Laptop & Wi-Fi

Position 

: Full time

Essential Duties & Responsibilities included but are not limited to:

• Handle Level 1 and Level 2 Telephony, some Network support, and

escalations from Level

• Technical support for phone systems (PBX on-prem and Cloud based), network issues (Internal and ISP), SIP issues etc.

• Understanding of Network Support for Switching, Wireless and routers

• Log tickets and assist end users with technical queries, or escalate to the appropriate team

• Deployment, implementation, and ongoing support of telephony

solutions/systems with assistance of onsite tech team

• Ability to trouble-shoot and partner with other teams remotely for

resolution

• Follow up on outstanding requests and ensure timely resolution

• Involvement in scoping replacement or implementation options for client proposals

Required Qualifications

• 3-5+ years working in a Help Desk or IT support environment

• 2-3+ years of phone system/PBX experience

• 2-3+ years of SIP experience

• 2-3+ years of Network troubleshooting experience for LAN/WAN

• Some desirable telephony qualifications or experience in any of the

following: Ericsson-LG Aria iPECS, 3CX, Avaya, Cisco Webex, Asterisk

(Training will be provided on major solutions that we use)

• Understanding of networking along with experience in any of the following: HPE Aruba, HPE, Cisco,, Meraki, Juniper, Cambium, Fortinet

• Excellent verbal and written skills to both customers and internal staff

• Proactively identify and resolve problems, using documented or

researched answers and providing resources to other IT staff and users

• Organizational and prioritization skills

• Demonstrated ability to quickly learn new job-related tasks

• Ability to work effectively in a team atmosphere as well as alone

depending on shift placement.

What do you need for this Role?

• We are seeking a mix of technical and competent help desk technicians who enjoy the technical challenges but can also provide the highest levels of customer service.

• This role would suit candidates who have a strong networking or telecom background and are looking to move their careers forward with a fast-growing company.

•You will be exposed to and trained in many new technologies that we and our customers use in their environments, which will help grow and develop your skills along with a supportive team around you.

We're seeking a full-time, in-house employee to write Search Engine Optimized Website Content and social media. The ideal candidate must be able to write according to the language of different industries our company handles. Knowledge of writing articles, blog posts, press releases, website content pertaining to digital media.

Job Description

Primary Skills

• Server Side (Java) & AWS serverless framework.
• Must have hands-on experience on serverless framework.
• Design knowledge/experience of cloud-based web application. Familiarity with software design representation tools like astah, visio etc.
• Must have good experience on AWS (Overall knowledge, EC2 Volume, EC2 Security Group, EC2 AMI, Lambda, S3, AWSbackup, CloudWatch, CloudFormation, CloudTrail, IAM, SecretsManager, StepFunction, CostExplorer, KMS, VPC/Subnet)
• Understanding business requirements w.r.t UI/UX.
• Working experience on development/staging/production servers.
• Good testing and verification skills
• Knowledge on SSL certificates and encryption.
• Knowledge on Docker containerization.

Soft Skills

• Excellent interpersonal, oral and writing communication skills.
• Strong Analytical and Problem-solving skills.
• Should have skills to understand and analyzecustomers requirements and expectations.
• Must have experience in interaction with customer
• Work experiences with international cross-culture teams (Good to have)

Secondary SKills

• Scripting using Python
• Good to have knowledge of identity management
• UI/UX
• Knowledge of ReactJS/typescript/bootstrap
• Understanding business usecases w.r.t UI/UX
• Fixing issues wrt to integration on cloud(front end/back end/system/services APIs)