Cutshort logo
Promobi Technologies logo
Customer Support Associate (night Shift)-Male Candidates
Customer Support Associate (night Shift)-Male Candidates
Promobi Technologies's logo

Customer Support Associate (night Shift)-Male Candidates

sakshi Rahate's profile picture
Posted by sakshi Rahate
1 - 3 yrs
₹3L - ₹8L / yr
Pune
Skills
Customer Support
Technical support
Voice processing
Job Summary Experience - 1 to 3 year Location - Pune US Process Night shift(7pm-4am) Note-Only for Male Candidates We are looking for a Customer Support Associate, who can assist clients with product issues and help to maintain a high customer retention level, He/She will be responsible for inbound and outbound calls and chat from customer base and addressing customer issues and concerns.This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting their queries and correcting post-sales problems. To understand the customers need and provide world class service to our customers Responsibilities and Duties The individual role that you’ll play in our team: Deal directly with customers. Respond promptly to customer inquiries Handle and resolve customer queries and complaints Obtain and evaluate all relevant information to handle product and service inquiries Provide pricing and delivery information about the products Process orders, forms, applications and requests Organize workflow to meet customer timeframes Maintain customer databases Communicate and coordinate with internal departments Follow up on customer interactions. What we want to see in the potential Candidate Quick learner and versatile. Must possess strong communication skills in English, both written and verbal Should be comfortable on calls for solving queries of the customers. Sound work ethic. Own advanced computer and mobile skills. Have used at least 3-4 Android versions or an iOS device as personal phone. Must be able to conduct themselves in a professional and courteous manner. Should be able to understand customer feedback and analyze to respond accordingly. Should stick to company process and guideline. Should be able to follow the TAT ( Turn Around Time). Should be able to log, summarize and pass on queries. Strong ownership Good amount of patience to attend different types of customers. A logical thinker An excellent problem solver with strong analytical skills Friendly attitude Ability to work in Shifts. Required Experience, Skills and Qualifications Key Skills: 1+ years of experience into Customer/Technical Support would be good to have Technical background would be an added advantage The ability to manage your time and plan your day effectively Excellent written and verbal communication skills. Job Type: Full-time
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Promobi Technologies

Founded :
2013
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

Promobi Technologies:   

ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management. 

 

Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)  

Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.



Read more

Company video

Promobi Technologies's video section
Promobi Technologies's video section

Connect with the team

Profile picture
Rahul Muley
Profile picture
Sonika Sachdeva
Profile picture
Richa Raje
Profile picture
kiran Nagdeve
Profile picture
Krishnapriya Nilayapalem
Profile picture
Ritu Sarvade
Profile picture
Vaishali Vishwakarma
Profile picture
Karishma Shingote
Profile picture
Karishma Shingote
Profile picture
Amol Ugalmugale
Profile picture
Shruti Datta
Profile picture
sakshi Rahate
Profile picture
Kevin Marbaniang
Profile picture
Rashmi Joshi
Profile picture
Daxina Dighe

Company social profiles

linkedintwitterfacebook

Similar jobs

Syphnosys Technology Pvt Ltd
Mira Sidhdhapara
Posted by Mira Sidhdhapara
Surat
1 - 2 yrs
₹1L - ₹3L / yr
skill iconFlutter
DART
Mobile App Development
skill iconAndroid Development
skill iconiOS App Development
+13 more

Urgent Hiring !!!


We are looking for Flutter Developer,


1+ years of experience in developing native and cross-platform mobile applications

Experience in one of the programming languages: (Java and Kotlin (Android) Swift and Objective-C (iOS))

React Native (hybrid development)

Knowledge of Flutter SDK, Getex, Provider, Android Studio and IntelliJ, Visual Studio Code,

SQLite, MySQL, and PostgreSQL databases

REST APIs

Experience with Git and Jira

Familiarity with Agile development approaches


Experience: 1 to 2 years

Location: Surat (onsite & fulltime)



Read more
TagX
at TagX
Poonam Tomar
Posted by Poonam Tomar
Indore
2 - 4 yrs
₹3L - ₹5L / yr
skill iconNodeJS (Node.js)
skill iconAmazon Web Services (AWS)
skill iconDocker
skill iconMongoDB
skill iconExpress
+7 more

Backend Developer Job Description

Job Title: Backend Developer

Location: Nipania, Indore

Job Type: Full-time

Experience Level: Mid-Senior Level


Role Overview:

We are seeking an experienced Backend Developer to join our dynamic team. The ideal candidate will be responsible for building robust server-side applications and services. You will work closely with frontend developers to ensure seamless integration between the server-side logic and user-facing features.


Responsibilities:

  • Implement efficient and secure backend services using Node.js and Python.
  • Design and implement data storage solutions using MongoDB.
  • Write effective APIs to support frontend functionalities.
  • Optimize applications for performance, security, and scalability.
  • Collaborate with cross-functional teams to define, design, and ship new features.
  • Maintain cloud services on AWS, including AWS EC2, Amplify, S3, Route 53, Cloudfront, Lambda & AWS CLI..
  • Troubleshoot and debug issues across the backend stack.

Requirements:

  • Proficient understanding of the MERN stack (MongoDB, Express.js, React.js, Node.js).
  • Good experience using Docker and cloud services (AWS or Digital Ocean).
  • Familiarity with microservices architecture and testing APIs with Postman.
  • Knowledge of modern authorization mechanisms (e.g., JWT).
  • Experience creating and maintaining CI/CD pipelines is a plus.
  • Strong problem-solving skills with the ability to debug complex issues.
  • Experience or knowledge of GraphQL is a plus.

Benefits:

  • Leave encashment
  • Provident Fund

Schedule:

  • Day shift
  • Fixed shift

Location- 840, Hare Krishna Vihar, Nipania, Indore, Madhya Pradesh 452010


Read more
Matellio India Private Limited
Remote only
3.5 - 7 yrs
₹10L - ₹19L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
skill iconHTML/CSS

 

Roles and Responsibilities :
- To  analyze business requirements, prepare design and implementation recommendations and estimate development effort
-  Collaborate with cross-functional teams to define, design, and ship new features
- Lead or participate in design reviews, code reviews and architecture evolution discussions
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Skills Required :

- Experienced with front end programming language with React JS.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Thorough understanding of React.js and its core principles.
- Experience with popular React.JS workflows (such as Flux or Redux).
- Knowledge of modern authorization mechanisms, such as JSON Web Token.
- Familiarity with modern front-end build pipelines and tools.
- Familiarity with code versioning tools (such as Git, SVN, ).
- Candidates with Good communication Skills. 

Read more
Remote only
2 - 5 yrs
₹5L - ₹13L / yr
skill iconMongoDB
Mongoose
skill iconJavascript
NOSQL Databases
Databases
  • 2 - 5 years of hands-on experience with Mongo DB as a Developer.
  • Deploy and create MongoDB clusters with appropriate configuration once the machines are provisioned
  • Be able to script, and have programming ability with MongoDB shell and/or other programming languages
  • Configure and monitor replica sets and Sharded Clusters
  • Ability and experience in working with applications that work with MongoDB such as Java, Node.js and/or others
  • Experience with MongoDB security, managing roles and permissions
  • Experience with MongoDB backups and restores, manually and using MongoDB and other tools
  • Knowledge and experience in working with MongoDB Ops Manager and/or Cloud manager
  • Knowledge and/or experience working with MongoDB Atlas
  • Knowledge of at least one DevOps tool such as Puppet, Chef, Ansible or similar
  • Experience with ORM tools such as spring data is preferred.
Read more
VAYUZ Technologies
at VAYUZ Technologies
1 video
4 recruiters
Shilpa Kaushik
Posted by Shilpa Kaushik
Remote only
4 - 10 yrs
₹8L - ₹15L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)

Skills & Abilities:

1. Language: Java, J2EE, springboot, angular, react, node, (CSS: Tailwind CSS + angular Material) etc.

2. OS : Linux, windows

3. Database : Oracle, postgres, PL/SQL

4. Desirable : API integration, CI/CD, automation, working experience in the mobile financial domain

5. Able to mentor and guide juniors

6. Able to resolve customer queries independently

7. Able to write test cases  and execute test plans

8. Added advantage (Good to have): application security, RabbitMQ, Apache Kafka, Grafana, Prometheus, MongoDB, shell scripting basics

 

Job Purpose: At the Mobiquity project engineering team, our core job is to customize, install, configure and support the customer during the entire project lifecycle.

 

Principal Accountabilities Development

1. Write code in Java and java based technologies as well as web GUI development using latest technologies like, angular, react, conforming to company guidelines against written requirements & high-level design documents, particularly for complex modules that cannot be handled by junior developers. Work in an IDE while developing code ( especially in Java) and use GIT, SVN or any other CM tool being used in the company, for checking in and checking out the code being developed.

2. Submit developed code for review, incorporate required changes and conduct Unit testing, after preparing Unit Test Plans and necessary stubs.

3. Review code offered by others and document response in assigned format.

4. Participate in (a) the integration of the developed code with code developed by other team members (this could happen on customer premises if appropriate environment is not available in-house) (b) preparation of the environment for integration testing (c) execution of integration testing (d) fixing the problems relating to the offered code as discovered in the integration testing.

5. Participate in load testing conducted on the final product and fix problems encountered.

6. Assist Product Validation Group in setting up the test environment, writing test cases, generating stubs and executing tests.

7. Review test cases written by the Product Validation Group.

8. Install product in customer location, train the customer reps on product features and operation & maintenance procedures, and complete user acceptance testing, making any changes in the final deliverable as required.

9. Handle customer queries and complaints received directly or through the company support organization.

10. Change code to fix reported customer problems after trouble shooting, get the fix reviewed and complete selective regression testing.

11. Draft user documentation for consolidation by the technical documentation team. This could include GUI, API, O&M and technical documentation relating to COTS. Review drafts prepared by junior developers.

12. Help maintain design requirement documents as directed.

13. Participate in the development, release, support & enhancement activity through multiple release cycles and multiple products

14. Proactively seek feedback/reviews on self-development, learning, and developed code. Responsible for completing the assigned task in all aspects by proactively seeking reviews, and updating the status to supervisors.

15. Ensure the task assigned is understood in all respects and communicate effectively and raise necessary alarms to reporting leads if anything is not understood or no progress is possible.

 

Capability Building

1. Assist junior developers in coding, testing, and troubleshooting.

2. Train and support a new member joining the team with little or no experience in the development environment, technology domain, and the specific work underway. Focus on scope of work familiarization.

 

Read more
Genius Placement Service
at Genius Placement Service
2 recruiters
Anjani Patel
Posted by Anjani Patel
Bhuj, Gandhidham
1 - 3 yrs
₹15L - ₹18L / yr
Pathologist
Pathology
pathology
D.C.P
D.N.P
Experience : 1yr+

Qualification : D.C.P. / D.N.B. (Pathology) / M.D. (Pathology)

Location : Bhuj-Gandhidhan
Read more
codersbrain
at codersbrain
1 recruiter
Aishwarya Hire
Posted by Aishwarya Hire
Remote only
10 - 15 yrs
₹12L - ₹15L / yr
skill icon.NET
ASP.NET
skill iconC#
SQL server
• Proven experience as a .NET Developer using C# .Net
• Familiarity with the https://asp.net/?fbclid=IwAR2E05CZKAc0ulAMVDXy-U1b4z5TNHMd32KluZKxPgDb7gWeN-3I3gJTRl4" target="_blank">ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
• Extensive experience using MS SQL Server
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3 and Java Script
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Excellent troubleshooting and communication skills
• Any experience Microsoft TFS server would be advantage
Read more
NAVI (Sachin Bansal's new venture)
Agency job
via zyoin by Pratibha Yadav
Bengaluru (Bangalore)
4 - 7 yrs
₹25L - ₹60L / yr
skill iconJavascript
skill iconReact.js
skill iconHTML/CSS

Requirements and Qualifications

  • Bachelor’s or master degree in engineering
  • 4+ years of work experience.
  • Proficient understanding of HTML, CSS, and Javascript
  • Proficient understanding of ReactJs or similar library
  • Good understanding of responsive web development
  • Good understanding of SEO and analytics
  • Ability to break the business problem into smaller features
  • Ability to access the technical feasibility of UI/UX designs
  • Build reusable code and libraries for future use
  • Optimize application for maximum speed and scalability
  • Proficient understanding of cross-browser compatibility
Read more
Magenta Power Pvt. Ltd
at Magenta Power Pvt. Ltd
1 recruiter
Sanskruti Bhosale
Posted by Sanskruti Bhosale
Navi Mumbai, Noida, NCR (Delhi | Gurgaon | Noida)
2 - 10 yrs
₹4L - ₹15L / yr
Android
skill iconJava
skill iconKotlin
skill iconFlutter
SQLite
+5 more

We are looking for a Front-End Android Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the Backend developer to meet the overall product front end requirement

 

Industry: IT-Software

Functional Area: IT Software – Android Front End Programming

Role Category: Front End (UI/UX) Developer

Role: Sr./Lead Front End (UI/UX) Engineer Employment

Type: Permanent Job, Full Time

Education: Graduate Engineer or equivalent experience knowledge

Experience: Min 2 Year – 10 Year relevant experience

Job Location: Navi Mumbai/Noida

 

Skills & Job Responsibilities

 

  • Strong technical background in Mobile platforms Android (Java), Native/Hybrid Application Development.
  • Good knowledge of working with custom frameworks, experience with design patterns, pluggable architecture and performance monitoring/tuning
  • Knowledge of multiple technology stacks, Command on development methodologies and tools, Strong object-oriented design and development fundamentals
  • Demonstrated ability to technically lead a product development team, ability to delegate, influence and get execution done
  • Ability to keep track of the bigger picture while helping the team members with their day to day assignments
  • Ability to thrive in a fast pace, dynamic excellent articulation and communication skills
  • Expertise:
    • Android Framework
    • Services, Content Providers, Intent & Intent Filters, Broadcast receiver.
    • Good command on SQLite database, ‘Push Notification’ and Google Map API’s.
    • Work on GPS Navigation live tracking, Geofencing.
    • Hands on Android API’s like Gmail, Facebook, Linked-in, Twitter, Google+ etc.
    • Worked on all types of parsing techniques like XML and JSON.
    • Worked on all type’s web services like SOAP and REST.
    • Worked on Kotlin
    • Worked on Flutter
  • Essential:  Core Java,Multithreading,Data Structure and algorithms, Design Patterns, Troubleshooting and Analytical skills

 

Read more
Global WebSoft Pvt Ltd
Jignesh Shah
Posted by Jignesh Shah
Ahmedabad
2 - 5 yrs
₹1L - ₹3L / yr
Search Engine Optimization (SEO)
Digital Marketing
Social Media Marketing (SMM)
We have an opening for the position of SEO Executive. Name of position: Jr. SEO Executive Job Location: Ahmedabad Salary: 10,000-20,000 INR PER MONTH Responsibilities and Duties We are searching for Jr. SEO Executive to join our IT team. This position requires developers with skills and experience in building modern web applications using the latest backend and frontend technologies Keyword Research, Optimization, Article Marketing, site structure, URL rewrites, social media, blogging and link building Maintain and execute search campaigns Liaison with internal teams on campaign developments Perform keyword research and basic to advance analysis Responsible for complete SEO process (on and off page optimization) Analyze and help increase the website traffic Generate website traffic report Prepare search reports Reviewing client’s current website Making changes necessary to the site and implementing the plan Required Experience, Skills and Qualifications
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos