SamvadSocial Technologies Private Limited
http://www.samvadsocial.com
Jobs at SamvadSocial Technologies Private Limited
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Manage inbound and outbound customer calls in a timely manner.
Ability to understand the customers needs and articulate a solution
Research every issue and provide solutions to them
Ability to explain features and benefits without using scripts
Build strong relationships with customers
Meet qualitative and quantitative targets
Work in brick and mortar call center
Requirement-
Previous experience in a call center customer support, sales and or retention
Previous experience with US market
Strong phone and verbal communication skills
Excellent listener and time management skills
Accent Neutral
Additional Advantage
Understanding of USA Credit Bureau, Credit Report and Credit Score culture
Customer Success Associate
Industry Type-BPO / Call Centre
Functional Area-Customer Success, Service & Operations
Employment Type-Full Time, Permanent
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
PHP
Javascript
React.js
Angular (2+)
AngularJS (1.x)- Solid experience in PHP/Frameworks of PHP (Laravel,Codeignitor,etc)
- Excellent knowledge of JavaScript, jQuery
- Experience in working with REST APIs and AJAX
- Good understanding of database design and optimization
- Experience of responsive and mobile-first design platforms like Bootstrap
- Knowledge of version control systems like GIT
- In-depth understanding of Agile development process
Desired Candidate Profile and skill set:
- Minimum 2 years of relevant software development experience.
- Good Knowledge of E-commerce websites and WordPress
- Experience in ReactJs and Redux, React-Native would be a plus
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