Quadron iSolutions Pvt Ltd
http://www.quadronisolutions.comAbout
Jobs at Quadron iSolutions Pvt Ltd
Responsibilities: Respond to customer queries in a timely and accurate way, via phone, email or chat. Identify customer needs and help customers use specific features. Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Empathy, good communication, and problem-solving are core skills in providing excellent customer service. In this article, you'll learn what customer service is, why it is important, and the top 10 customer service skills for a thriving business.
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