Quadron iSolutions Pvt Ltd
https://quadronisolutions.comAbout
Company social profiles
Jobs at Quadron iSolutions Pvt Ltd
· Monitoring the entire customer service process.(US Process)
· Resolving customer issues brought to your attention.
· Creating procedures and policies for effective customer service.
· Planning how to train customer support professionals.
· Standardizing the customer service delivery of an organization
· Tracking the work of every customer service representative in the team.
· Performing quality assurance surveys with customers.
· Conveying customers’ feedback to the team.
· Fixing appointments according to the convenience of clients and customers.
· Interacting with customers to determine whether they have a desirable and shareable experience.
· Helping every customer service professional improve.
· Possessing the knowledge and ability to improve customer service of the organization.
· Creating a pleasant work environment for customer service professionals.
Customer Service Executive Requirements
· A minimum of 0 to 1.5 year of experience as a customer service representative.
· Superior written and oral communication skills.
· Leadership skills to guide and improve a team.
· Data entry and basic computer skills.
· Knowledge about customer relationship management systems.
· Knowledge about the best mediation and conflict resolution tactics.
· Ability to empathize with customers.
· Utmost patience while dealing with angry and agitated customers.
· Ability to respect every customer.
· Fast and efficient problem-solving skills.
· English should be fluent
Similar companies
About the company
]eShipz: Simplifying Global Shipping for Businesses: At eShipz, we are revolutionizing how businesses manage their shipping processes. Our platform is designed to offer seamless multi-carrier integration, enabling businesses of all sizes to ship effortlessly across the globe. Whether you're an e-commerce brand, a manufacturer, or a logistics provider, eShipz helps streamline your supply chain with real-time tracking, automated shipping labels, cost-effective shipping rates, and comprehensive reporting.
Our goal is to empower businesses by simplifying logistics, reducing shipping costs, and improving operational efficiency. With an easy-to-use dashboard and a dedicated support team, eShipz ensures that you focus on scaling your business while we handle your shipping needs.
Jobs
13
About the company
Jobs
29
About the company
Jobs
3
About the company
Job description
CT Nova is founded by ex–Google and ex–Microsoft leaders, partnering with Microsoft to evolve its Community Training platform into a next-generation, AI-powered learning ecosystem. With 12M users across 5 continents and a client base that includes Fortune 500 companies, leading banks, and government initiatives, CT Nova is shaping the future of scalable, intelligent learning worldwide.
Jobs
2
About the company
Jobs
2
About the company
Peak Hire Solutions is a leading Recruitment Firm that provides our clients with innovative IT / Non-IT Recruitment Solutions. We pride ourselves on our creativity, quality, and professionalism. Join our team and be a part of shaping the future of Recruitment.
Jobs
117
About the company
We are an award-winning software agency that specializes in crafting cutting-edge solutions for a variety of industries.
Our expertise spans across a wide range of areas, including Full Stack development, Blockchain Technology, and Game Development.
Jobs
2
About the company
Trisetra is an AI-powered platform designed to bridge the gap between design vision and reality for bathroom remodeling contractors and clients. With Trisetra, users can:
- Instantly generate multiple professional 3D bathroom designs just by describing their needs.
- Receive detailed, accurate project estimates that accompany each design.
- Explore immersive 360-degree renders and models, enabling clients to fully visualize proposed outcomes before committing.
- Collaborate remotely, with real-time syncing across devices, easy permissions management, and tools to track client engagement and feedback—without needing in-person meetings.
- Rest assured every design is code-compliant, with Trisetra’s AI enforcing accuracy and adherence to building regulations.
- Identify and resolve design issues early in the process, reducing rework and miscommunication.
Jobs
1
About the company
Our Work Philosophy
We follow the Maker's Schedule, not the Manager's Schedule. This means uninterrupted blocks of deep work when you're building, and high-bandwidth collaboration when we're solving problems together.
The best technical breakthroughs happen in two modes: intense in-person collaboration where ideas bounce rapidly, and deep solo work where complex problems get solved. We protect both.
More on the Maker's Schedule here https://paulgraham.com/makersschedule.html
About Our Product
VisibilityStack helps businesses connect with people who are actively searching for the solutions they offer, both on Google Search and in the new wave of AI-powered search tools.
Our AI agents identify what your audience is looking for, create content that answers those questions, and structure it so Google and AI systems can easily understand and recommend it. We also strengthen your online credibility through strategic backlinks and a strong social presence.
About Our The Team
We are repeat founders and funded by FirstPrinciples, our parent technology holding company. We have deep expertise in digital marketing and also scaling technology companies.
Jobs
1
