Quadron iSolutions Pvt Ltd
https://quadronisolutions.comAbout
Company social profiles
Jobs at Quadron iSolutions Pvt Ltd
· Monitoring the entire customer service process.(US Process)
· Resolving customer issues brought to your attention.
· Creating procedures and policies for effective customer service.
· Planning how to train customer support professionals.
· Standardizing the customer service delivery of an organization
· Tracking the work of every customer service representative in the team.
· Performing quality assurance surveys with customers.
· Conveying customers’ feedback to the team.
· Fixing appointments according to the convenience of clients and customers.
· Interacting with customers to determine whether they have a desirable and shareable experience.
· Helping every customer service professional improve.
· Possessing the knowledge and ability to improve customer service of the organization.
· Creating a pleasant work environment for customer service professionals.
Customer Service Executive Requirements
· A minimum of 0 to 1.5 year of experience as a customer service representative.
· Superior written and oral communication skills.
· Leadership skills to guide and improve a team.
· Data entry and basic computer skills.
· Knowledge about customer relationship management systems.
· Knowledge about the best mediation and conflict resolution tactics.
· Ability to empathize with customers.
· Utmost patience while dealing with angry and agitated customers.
· Ability to respect every customer.
· Fast and efficient problem-solving skills.
· English should be fluent
Similar companies
About the company
IndiWork is a full service provider for web design, custom development and online marketing to help grown your brand. GET Your Project RIGHT the FIRST Time.
Jobs
11
About the company
We’re a UI/UX design company, super-powering businesses by crafting simple & delightful digital experiences.
We are designers, artists, creators, researchers, visualizers and observers; well a bunch of driven individuals with creative minds, working together as User Interface and User Experience Designers!
At Monsoonfish, we believe in working in an environment that suits each teammate, makes them feel comfortable and encourages them to become a better version of themselves at work and beyond. Our agency culture is open, liberal, accepting, outgoing, driven, focused, and the one that values work-life balance.
Jobs
5
About the company
Jobs
3
About the company
Deep Tech Startup Focusing on Autonomy and Intelligence for Unmanned Systems. Guidance and Navigation, AI-ML, Computer Vision, Information Fusion, LLMs, Generative AI, Remote Sensing
Jobs
4
About the company
]eShipz: Simplifying Global Shipping for Businesses: At eShipz, we are revolutionizing how businesses manage their shipping processes. Our platform is designed to offer seamless multi-carrier integration, enabling businesses of all sizes to ship effortlessly across the globe. Whether you're an e-commerce brand, a manufacturer, or a logistics provider, eShipz helps streamline your supply chain with real-time tracking, automated shipping labels, cost-effective shipping rates, and comprehensive reporting.
Our goal is to empower businesses by simplifying logistics, reducing shipping costs, and improving operational efficiency. With an easy-to-use dashboard and a dedicated support team, eShipz ensures that you focus on scaling your business while we handle your shipping needs.
Jobs
9
About the company
Home
Jobs
3
About the company
Twinline is driving a financial revolution for NBFCs and MFIs through its flagship platform, Finpage-a secure, scalable SaaS solution built to simplify and transform microlending. From loan origination to regulatory reporting, Finpage streamlines operations, reduces turnaround time from 14 days to just 1, and cuts errors to 0.5%.
Trusted by 40+ clients and managing ₹25,000 Cr+ in AUM, Twinline is reshaping inclusive finance—digitally, intelligently, and at scale.
Jobs
1
About the company
Jobs
1
About the company
Jobs
1
About the company
Meraculus Tech was founded in 2019 with a vision to deliver smart, reliable, and scalable digital solutions for businesses across industries.
What We Do
At Meraculus Tech, we design and deliver smart, scalable digital solutions that simplify how businesses operate. Our expertise spans custom software development, mobile apps, e-commerce platforms, digital marketing, and enterprise-grade systems such as ERP, billing, inventory, courier management, and real-estate management software. With 1000+ completed projects and a strong product portfolio, we combine technical depth with practical business understanding to help clients streamline operations and accelerate growth.
Culture at Meraculus Tech
The culture at Meraculus Tech is rooted in smart work, ownership, and a commitment to quality. We follow a structured, transparent development process and value originality, reliability, and customer-centric delivery. As a lean and collaborative team, we encourage continuous learning, problem-solving, and open communication. Every team member is empowered to contribute ideas, take responsibility, and grow through diverse, real-world project experience.
Jobs
1
