

Quadron iSolutions Pvt Ltd
http://www.quadronisolutions.comAbout
Jobs at Quadron iSolutions Pvt Ltd

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Customer care executives manage all customer interactions via multiple channels like phone calls, emails, live chats, social media etc. They respond to varied customer queries and requests related to orders, payments, product features, technical issues etc

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
- Present, promote and sell products/services using solid arguments to existing and prospective customersPerform cost-benefit and needs analysis of existing/potential customers to meet their needs Establish, develop and maintain positive business and customer relationshipsReach out to customer leads through cold callingExpedite the resolution of customer problems and complaints to maximize satisfactionAchieve agreed upon sales targets and outcomes within scheduleCoordinate sales effort with team members and other departmentsAnalyze the territory/market’s potential, track sales and status reportsSupply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.Keep abreast of best practices and promotional trendsContinuously improve through feedback
Requirements and skills
- Proven work experience as a Sales RepresentativeExcellent knowledge of MS OfficeFamiliarity with BRM and CRM practices along with ability to build productive business professional relationshipsHighly motivated and target driven with a proven track record in salesExcellent selling, negotiation and communication skillsPrioritizing, time management and organizational skillsAbility to create and deliver presentations tailored to the audience needsRelationship management skills and openness to feedbackBachelor’s degree in business or a related field

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
· Monitoring the entire customer service process.
· Resolving customer issues brought to your attention.
· Creating procedures and policies for effective customer service.
· Planning how to train customer support professionals.
· Standardizing the customer service delivery of an organization
· Tracking the work of every customer service representative in the team.
· Performing quality assurance surveys with customers.
· Conveying customers’ feedback to the team.
· Fixing appointments according to the convenience of clients and customers.
· Interacting with customers to determine whether they have a desirable and shareable experience.
· Helping every customer service professional improve.
· Possessing the knowledge and ability to improve customer service of the organization.
· Creating a pleasant work environment for customer service professionals.
Customer Service Executive Requirements
· A minimum of 0 to 1 year of experience as a customer service representative.
· Superior written and oral communication skills.
· Leadership skills to guide and improve a team.
· Data entry and basic computer skills.
· Knowledge about customer relationship management systems.
· Knowledge about the best mediation and conflict resolution tactics.
· Ability to empathize with customers.
· Utmost patience while dealing with angry and agitated customers.
· Ability to respect every customer.
· Fast and efficient problem-solving skills.
· Marathi ,Hindi & English(Basic) language

Similar companies
About the company
We are the fastest growing all-in-one platform for SMB's and digital marketing agencies. We offer services related to CRM, Email, 2-way SMS, phone system, Facebook, Instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
About the Team:
Currently we have millions of sales funnels, websites, attributions, forms and survey tools for lead generation. Our B2B customers use these tools to bring in the leads to the HighLevel CRM system. We are working to continuously improve the functionality of these tools to solve our customers’ business needs. In this role, you will be expected to be autonomous, guide other developers who might need technical help, collaborate with other technical teams, product, support and customer success
Some of the perks we offer:
- 100 % remote
- Uncapped leave policy
- WFH setup
- Champion big problems
Jobs
9
About the company
Certa’s no-code platform makes it easy to digitize and manage the lifecycle of all your suppliers, partners, and customers. With automated onboarding, contract lifecycle management, and ESG management, Certa eliminates the procurement bottleneck and allows companies to onboard third-parties 3x faster.
Jobs
4
About the company
Jobs
0
About the company
Jobs
7
About the company
We are hiring for multiple clients
Jobs
5
About the company
Jobs
5
About the company
Jobs
145
About the company
Jobs
3