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Quadron iSolutions Pvt Ltd
Quadron iSolutions Pvt Ltd cover picture
Quadron iSolutions Pvt Ltd logo

Quadron iSolutions Pvt Ltd

http://www.quadronisolutions.com
Founded :
2017
Type :
Services
Size :
20-100
Stage :
Profitable

About

Quadron iSolutions Pvt. Ltd believes in providing best quality service on a 24x7 basis. We ensure that our Clients have end to end communication with their customers yielding in best client satisfaction. We have a blend of perfectly trained and qualified staff that can provide you best quality services at par with the industry standards at the most cost-effective manner. We work as a strategic partner to help our clients streamline their business operations. Company Details: Headquarters Pune, Maharashtra Year founded 2017 Company type Privately Held Company size 11-50 employees Specialties • Business Intelligence • Data Entry • Data Mining • BPO Services • Compliance • Web Developing • Digital Marketing • Electrical Designing
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Jobs at Quadron iSolutions Pvt Ltd

Quadron iSolutions Pvt Ltd
at Quadron iSolutions Pvt Ltd
pooja mishra
Posted by pooja mishra
Pune
1 - 2 yrs
₹2L - ₹3L / yr
Customer Support

Customer care executives manage all customer interactions via multiple channels like phone calls, emails, live chats, social media etc. They respond to varied customer queries and requests related to orders, payments, product features, technical issues etc

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Quadron iSolutions Pvt Ltd
at Quadron iSolutions Pvt Ltd
pooja mishra
Posted by pooja mishra
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Address: 3, Navale Bridge 4th Floor Navale IT Park, near Union Bank Of India, Vadgaon Budruk, Pune, Maharashtra 411041, Pune
1 - 2 yrs
₹1.5L - ₹3L / yr
English Proficiency
  • Present, promote and sell products/services using solid arguments to existing and prospective customersPerform cost-­benefit and needs analysis of existing/potential customers to meet their needs Establish, develop and maintain positive business and customer relationshipsReach out to customer leads through cold callingExpedite the resolution of customer problems and complaints to maximize satisfactionAchieve agreed upon sales targets and outcomes within scheduleCoordinate sales effort with team members and other departmentsAnalyze the territory/market’s potential, track sales and status reportsSupply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.Keep abreast of best practices and promotional trendsContinuously improve through feedback 

Requirements and skills

  • Proven work experience as a Sales RepresentativeExcellent knowledge of MS OfficeFamiliarity with BRM and CRM practices along with ability to build productive business professional relationshipsHighly motivated and target driven with a proven track record in salesExcellent selling, negotiation and communication skillsPrioritizing, time management and organizational skillsAbility to create and deliver presentations tailored to the audience needsRelationship management skills and openness to feedbackBachelor’s degree in business or a related field


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Quadron iSolutions Pvt Ltd
at Quadron iSolutions Pvt Ltd
pooja mishra
Posted by pooja mishra
Pune
0 - 1 yrs
₹1L - ₹2L / yr
Quick learner

·        Monitoring the entire customer service process.

·        Resolving customer issues brought to your attention.

·        Creating procedures and policies for effective customer service.

·        Planning how to train customer support professionals.

·        Standardizing the customer service delivery of an organization

·        Tracking the work of every customer service representative in the team.

·        Performing quality assurance surveys with customers.

·        Conveying customers’ feedback to the team.

·        Fixing appointments according to the convenience of clients and customers.

·        Interacting with customers to determine whether they have a desirable and shareable experience.

·        Helping every customer service professional improve.

·        Possessing the knowledge and ability to improve customer service of the organization.

·        Creating a pleasant work environment for customer service professionals.

Customer Service Executive Requirements

·        A minimum of 0 to 1 year of experience as a customer service representative.

·        Superior written and oral communication skills.

·        Leadership skills to guide and improve a team.

·        Data entry and basic computer skills.

·        Knowledge about customer relationship management systems.

·        Knowledge about the best mediation and conflict resolution tactics.

·        Ability to empathize with customers.

·        Utmost patience while dealing with angry and agitated customers.

·        Ability to respect every customer.

·        Fast and efficient problem-solving skills.

·        Marathi ,Hindi & English(Basic) language



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