Customer Support Representative
Shubham Vishwakarma
Full Stack Developer - Averlon
About Blue Planet Infosolutions Pvt. Ltd., India
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We are looking for Customer Delight Specialists who will ensure every learner’s journey with us is positive, impactful, and supportive. You will handle learner inquiries, resolve challenges, and guide them to maximize their learning experience with empathy and clear communication.
💼 Key Details
CTC: ₹3.7 LPA (90% fixed & 10% variable)
Job Type: On-site, 5 days working
Interview Mode: Face-to-Face
Availability: Immediate joiners preferred
Eligibility: Open for fresh graduates (Technical background – BTech, BCA, BSc Computer Science)
🎯 Key Responsibilities
Handle inbound/outbound calls, emails, and chats for domestic & international learners
Resolve product-related issues with effective solutions and clear communication
Provide empathetic support to learners facing study or technical challenges
Guide learners to the right resources and supplementary content
Build strong learner relationships through personalized support and advice
Go the extra mile to exceed expectations and contribute to learner satisfaction
✅ Desired Profile
Excellent communication skills (verbal & written)
Professional approach with strong problem-solving abilities
0–1 year of experience in voice process (calls, chat, ticket management)
Preferably from an ed-tech or educational services background
Familiarity with LMS and digital learning tools is a plus
Ability to personalize learner engagement strategies
⏰ Shift Details
Rotational shifts & rotational week offs
"Candidates eager to join can submit their application or reach out through a call
NodeJS (Node.js)
Amazon Web Services (AWS)
Docker
MongoDB
ExpressBackend Developer Job Description
Job Title: Backend Developer
Location: Nipania, Indore
Job Type: Full-time
Experience Level: Mid-Senior Level
Role Overview:
We are seeking an experienced Backend Developer to join our dynamic team. The ideal candidate will be responsible for building robust server-side applications and services. You will work closely with frontend developers to ensure seamless integration between the server-side logic and user-facing features.
Responsibilities:
- Implement efficient and secure backend services using Node.js and Python.
- Design and implement data storage solutions using MongoDB.
- Write effective APIs to support frontend functionalities.
- Optimize applications for performance, security, and scalability.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Maintain cloud services on AWS, including AWS EC2, Amplify, S3, Route 53, Cloudfront, Lambda & AWS CLI..
- Troubleshoot and debug issues across the backend stack.
Requirements:
- Proficient understanding of the MERN stack (MongoDB, Express.js, React.js, Node.js).
- Good experience using Docker and cloud services (AWS or Digital Ocean).
- Familiarity with microservices architecture and testing APIs with Postman.
- Knowledge of modern authorization mechanisms (e.g., JWT).
- Experience creating and maintaining CI/CD pipelines is a plus.
- Strong problem-solving skills with the ability to debug complex issues.
- Experience or knowledge of GraphQL is a plus.
Benefits:
- Leave encashment
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Location- 840, Hare Krishna Vihar, Nipania, Indore, Madhya Pradesh 452010
.NET
C#Required Skills:
- ASP.NET, C# .NET, SQL, Web API
- jQuery, JavaScript
Experience:
6+ years of experience in Dot Net Technologies with relevant experience into tech lead positions.
About Company:
The company is a global leader in secure payments and trusted transactions. They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth. Their innovative solutions, rooted in a rock-solid technological base, are environmentally friendly, widely accessible and support social transformation.
Your day-to-day responsibilities include:
- Technically lead a team of 6-8 .NET developers
- Understands the requirement assigned for the development
- Performs the unit testing
- Resolves bugs assigned, withing SLA time.
- Perform day to day activities of agile methodology
- Leads Daily Huddle & Scrum meeting.
- Takes responsility of CR developmet with all tasks included for it.
- Should perform code review whenever required
Java
Kotlin
Android DevelopmentTez Minds is a technology-focused company. The company focuses/works on challenging technology and delivering the right solution to its clients.
Experienced team of Developers and Designers.
We have most of our developers from IITs and premium institutes in India.
The management team experience comprises of people who have worked in companies like Bank of America, Yahoo, Paypal, Verisign, Google, Amazon, and Cognizant in the Bay Area and in India.
We are looking for a positive take-charge individual to join our growing team as Android Developer. Candidates must have exceptional communication skills, the ability to manage multiple tasks efficiently, excellent judgment, and the ability to be productive in a fast-paced, team-oriented environment.
Skills And Qualifications:
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Strong knowledge of Android UI design principles, patterns, and best practices
- Experience with offline storage, threading, and performance tuning
- Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
- Knowledge of the open-source Android ecosystem and the libraries available for common tasks
- Ability to understand business requirements and translate them into technical requirements.
- Familiarity with cloud message APIs and push notifications
- A knack for benchmarking and optimization
- Understanding of Googles Android design principles and interface guidelines
- Proficient understanding of code versioning tools, such as Git, SVN
- Experience with Android Studio.
Javascript
React.js
PHPKey Skills: Java, Node.js, React js, PHP , JSON, Mongo DB, Rest APIs, Word Press, Web Services, Mern Stack, Mean Stack, Express Framework, Bootstrap with Angularjs.
- Overall 3 to 4+ years of experience is required with the following skills.
- Strong knowledge of JavaScript, Nodejs, Angular. Expresses, Reactjs, AJAX, and jQuery
- Good working knowledge of working database platforms like dynamo DB MYSQL and Mongo DB Experience
- working on wasp user interface technologies HTML and JavaScript, Knowledge of web servers and app servers AWS and MongoDB.
- You need to work in an agile cross-functional team to create a customer experience and implement high-quality code into production.
- Work on bug fixes and improvement of application performance.
- Hands on experience with a framework with Angular JS and Node JS
- Hands on experience with utility library with jQuery lib, bootstrap.js, Angularjs, Bootstrap, Date Picker, canvasjs.min.js, Socket.io, Moment timezone.js
- Good Knowledge of AWS Amazon web services.
- Should be Proficient in Linux
- Experience on Node.js and Json rest APIs developments and web services knowledge are highly preferred.
- Knowledge of cross-browser platform issues and implementation is highly preferred.
|
FOR THE POSITION: Software Engineer – Salesforce I. POSITION DUTIES 1. Responsibilities: · Maintaining knowledge of all technologies used in the company, directly related to the job · Developing new functionality in the exiting software · Finding and removing bugs in the exiting software · If necessary, replacing colleagues in their basic duties · Following the established company practices and software development processes · Provide project and technical leadership for key Salesforce implementation projects · Experience with key areas of enterprise architecture, including integration technologies, single sign on · Use Salesforce APIs to integrate Salesforce with other tools and third-party applications · Be flexible with changing priorities and comfortable working independently · Manage heavy workloads and projects, many on a time-sensitive basis while still maintaining accuracy and strong attention to detail · Support the expansion of Salesforce product within the company; · Managing and improving Salesforce workflows, data and system configuration, together with system maintenance and customisation to support business requirements, recommending opportunities for on-going improvements as appropriate · Develop plans and approach for implementation of key activities. · Develop and enhance internal applications to deliver operational excellence by developing and growing the team and individuals within · Grow and develop deep relationships with key stakeholders in the business, such as product and sales, finance, etc.
2. Qualifications:
· Bachelor's Degree. 5-7+ years Salesforce development experience (banking or financial services experience preferred). · Proficient knowledge of CRM platform (Salesforce) · Experience working with agile development teams and workflows within JIRA, Confluence or similar systems |
Roles & Responsibilities
● Responsible for hiring top talent, retention, team development as well as ensuring timely,
high-quality release. Build and manage collaborative and high productive teams in India,
Europe, and North America. Use the time differences to your advantage.
● Ensure proper tracking of project activities right from user story definition to delivery. Keep your team up to speed, and on schedule to meet agreed-upon software delivery dates.
● Act as an owner of the projects and team assigned to you. Take responsibility for product
quality, on-time delivery, as well as effective, efficient, secure, and predictable releases.
● Take responsibility for increasing your own and your team’s knowledge. Self-learning is a
MUST in this dynamic and competitive environment.
● Co-ordination of releases to multiple customers
● Ensure technical reviews with appropriate teams (architectural, product, customer-facing
teams)
● Review of architecture designs and expected to do coding 50% of time
● Ensure proper unit testing and code reviews take place at the appropriate time during the
software development cycle.
● Co-ordination with different stakeholders (internal and external)
● Define and improve engineering practices and processes as required. Nothing is written in
stone.
● Setting up individual goals for team members and tracking
● Respond to operational and business concerns or issues relative to future business
programs, projects, or enhancements to ensure consistent delivery of quality services
● Tracking of releases across various hosting services
● Covid-19 has changed the way we work. Work independently or as part of a team when
required, but always productively.
Desired Skills and Experience
● 12+ years of progressive experience in technical leadership and development
management, with experience across a variety of SaaS technology stacks and cloud
platform services.
● Stronghold on the latest technologies, SaaS architecture, design patterns that lead long
term scalable, stable, high-quality, and flexible cloud solutions with security, OWASP, and
SOC2 compliance.
● Strong hands-on coding experience with Java and J2EE technologies with a good eye for
building enterprise-class products.
● Experience with ELK and Spring Frameworks is highly desirable.
● Hands-on experience in design, architecture, and implementation of cloud services based
on microservices, and containerized architectures. Recent coding experience is highly
desirable.
● Exposure to different approaches to building and maintaining multi-tenant SaaS products
and cloud platforms
● Excellent interpersonal, communication, leadership, and management skills
● Demonstrated experience with agile development methodologies and building high
performing teams
● Demonstrated commitment to quality, and experience in implementing QA methodologies
● Good experience in setting CI/CD pipelines and automation cycles
● Must be willing to work through time zone issues – sometimes late nights and or early
mornings, hopefully to your advantage.
- 4 years of hands-on experience with AURA components & lightning experience
- 2 years of Lightning Web Components (LWC) experience
- 4+ years of experience with writing and running APEX
- 1 + years of Visual Force experience
- Ability to work independently and come up with good development practices based on the problem.
- 1 year experience on Lightning communities
- 2 years of experience in designing responsive design solutions for various devices including SF1 app & IPAD safari browser
Jira project setup and should have strong admin skills
Experience : 3 to 8 years
Role and Responsibilities
A Quantitative Strategist/Quantitative Trader profile at QuantX requires rigorous quantitative aptitude and go-get attitude.
- Deployment of quantitative models in Indian Equity and Derivatives markets to generate returns.
- Management of Quantitative Trading Programs.
- Data Analysis
Requirements
Education (Candidate should satisfy one of the following)
- B.Sc./M.Sc. Mathematics or B.Sc./M.Sc. Statistics from a reputed college with good grades
- Tech with good grades and strong quantitative aptitude
- CFA/FRM Level 1 cleared
- Any other degree with Financial Derivatives as a subject and through knowledge of Derivative Greeks (Portfolio Level, Risk Management, Hedging)
Skills
- Exceptional Quantitative Aptitude
- Psychological composure and Logical/Objective decision making
- Comfortable working on computer programs
Preferences
Following skill sets are not required but candidate will get preference if he/she possesses any of the following:
- Working knowledge of python for historical data analysis or working on real-time analytics getting feed from a web API (Data structures, numpy, scikit-learn, tensor flow)
- MATLAB/R for Time series analysis
- Knowledge of AFL ( Amibroker Formula Language)
Advantages
- Steep learning curve
- Extensive training on mathematics of derivatives market
- Dynamic work environment(Everyday is different in its own way)
- Very small team and merit based growth
- Best in class Quarterly bonuses and revenue share post training period(where bonus can surpass the base salary)
Pay Structure
- Extensive training period(probation period) of 2 months(Stipend Paid during training period INR 10,000)
- Pay Structure post the training period:
Junior Trader:
Base Salary I + 5% of Revenue share
Senior Trader:
(Base Salary I + 27% hike) + 10% of Revenue Share
Working Hours
We neither believe in staying unnecessary in office if there's nothing productive to be done nor do we believe in long unproductive lunch breaks
- Standard Market Hours
- Training Pre and Post market hours
- Our doors are open till the time you are working
Selection Process
- Quantitative Aptitude Test
- Psychometric Test
- Personal Interview
- Super Day (Hands on work on high paced advance programs)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon