Customer Support Representative

Job Title: MySQL Database Administrator (DBA)

Experience: 4+ Years

Location: Chembur , Mumbai

Joining Timeline: Within 2 weeks preferred

Job Summary: We are looking for a skilled and experienced MySQL Database Administrator with a minimum of 4 years of hands-on experience to manage, maintain, and optimize our database systems. The ideal candidate should be well-versed in MySQL database architecture, performance tuning, backup & recovery, and ensuring high availability.

Key Responsibilities:

Install, configure, and maintain MySQL database servers.

Monitor database performance and implement changes for improvement.

Perform regular backups and recovery operations.

Optimize database performance through query optimization and indexing.

Ensure database security, integrity, and high availability.

Manage database replication and clustering setups.

Troubleshoot and resolve database-related issues.

Plan for capacity and database growth.

Collaborate with development and DevOps teams for schema design, deployment, and upgrades.

Key Requirements:

Minimum 4 years of hands-on experience in MySQL DBA roles.

Strong knowledge of MySQL versions 8 .0 +

Experience with MySQL replication (master-slave, master-master).

Proficient in performance tuning and query optimization.

Experience with backup and recovery strategies .

Familiarity with MySQL monitoring tools

Understanding of database security best practices.

Knowledge of Linux/Unix systems and shell scripting.

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

• Participate in the implementation of AEM related features. Including design, definition, and development of AEM content type models, workflows, templates, components, and user permissions.
• Building AEM components and templates as needed while working closely with UX, Design and other developers.
• Implement rapid updates to fulfil changing business and marketing requirements.
• Develop functional and technical documentation and designs for assigned projects.
• Work within a team environment, supporting the team goals, and improving development engineering practices.
• Develop code consistent with A&F standard coding practices.
• Ensuring that implementations meet the required scalability and reliability required for A&F eCommerce operations.
• Ensure the entire stack is crafted and built for scalability, security, performance.
• Solid problem-solving skills, with a focus on understanding overall business issues and figuring out innovative solutions.

Marketing Campaign Manager

INDIA AND SEA

 

About SATISFIC
Satisfic is focused on the areas of the IT channel marketing. As the channel catalyst, we connect and empower technology suppliers, solution providers and end-users. Headquartered in Singapore and with teams across key countries in APAC, Satisfic leverages its regional service delivery capabilities to help IT channel succeed and grow.  Please visit our site at http://www.satisfic.com">www.satisfic.com for further details.

What you will be doing:

Operational and Project Management

• Work with our India and SEA clients
• Develop digital marketing initiatives and programs for IT products and solutions.
• Create and execute digital marketing campaigns like webinar, email, search and social marketing etc. for assigned products in assigned markets.
• Work closely with internal team and external vendors to implement marketing activities and tactics.

Creative Execution of Marketing Promotions

• Create concepts for marketing initiatives, and draft promotional copy and relevant terms & conditions.
• Ensure compliance with client-brand guidelines and contract when implementing creative and manage required approvals.
• Work with other members of the SATISFIC Team, contractors or vendors as needed to execute marketing campaigns.
• Compile regular reports and analytics of campaign performance and results.

Strategic Planning Support

• Provide campaign recaps indicating success metrics and ROI. Make recommendations based on how to apply learnings to future promotions.
• Establish and maintain processes to manage scope over the campaign lifecycle by managing the identification, resolution and escalation of project risks and issues hindering delivery of programs
• Track campaign progress at every step and proactively work with internal and external customer to steer campaigns in the right direction
• Attend weekly calls with the client; send out daily and weekly activity reports and ROI analytics to the Client.

About your experience:

• 5-7 years of proven experience in B2B marketing campaign planning and execution.
• Hands on experience in email marketing, webinar marketing and other digital marketing campaign execution.
• 1-2 years of IT channel marketing experience would be an added advantage.
• Highly proficient in Microsoft Word, PowerPoint and Excel
• Strong interpersonal and communication skills
• Strong analytical abilities
• Project and time management skills
• Facilitate and manage teamwork across departmental functions
• Knowledge of project management and reporting tools would be added advantage
• Highly organized and strongly self-motivated
• Ability to multi-task activities with shifting priorities
• Quick learner with a positive attitude
• Strong decision-making, problem resolution and creative thinking skills

Qualifications:

• Graduate in any field.
• MBA Marketing preferred but not mandatory

Reports to:  Manager – Customer Success.

• Great skills in HTML, CSS, JavaScript and cross browser implementations.
• Strong analytical and problem-solving skills.
• Experience and knowledge about React.js and Next.js
• Strong understanding of how SSR (Server Side Rendering) works.
• Taking figma/zepline files from designers, slicing and/or recreating elements via CSS to match the design perfectly
• Ability to make modifications to libraries as per requirement of a project
• Extensive knowledge of fonts, embedding from third parties like Google, Typekit & Font Deck etc. Knowledge of optimizing CSS/JavaScript performance, coding practices and tools.
• Passion and follow through for their work. Excited and curious about learning new technology, as well as the sharing of ideas. Exceptional collaboration, listening, written, and verbal communication. Able to own individual projects as well as the ability to work within a team.
• Awareness of current design trends in the visual arts, working knowledge of the latest computer packages and an understanding time limits which can impact on the design.
• Knowledge of GIT or any other version control software.

• Good experience on Next.js, with great css skills.
• Should also know the latest strategies available on Next.js v12.

• Working on scalable code, developing back- end components to improve responsiveness and overall performance
• Integrating user-facing elements into applications
• Testing and debugging programs for better user experience
• Front-end development using HTML, CS and JS for existing website
• Third party integrations like mailchimp, CRM, Ezee, typeform etc
• Weekly maintenance and updates in coordination with the design and marketing team

What you need to have:

• BSc in Computer Science, Engineering or relevant field
• Work experience as a Python Developer
• Expertise in python framework django
• Knowledge of object relational mapping (ORM)
• Familiarity with frontend technologies (like JavaScript and HTML5)
• Knowledge of hospitality services and CRM like Zoho
• Team spirit, good problem-solving skills     

• Builds business by identifying and selling prospects; maintaining relationships with clients.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analysing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.Contributes to team effort by accomplishing related results as needed.