Customer Support Representative

Job Title: Android Developer

Experience: 4 to 5 Years

Location: Bangalore, Pune, Gurgaon, Chennai, Bhopal, Jaipur

Work Mode: Hybrid (2-3 Days Work from Office)

Notice Period: Immediate joiners preferred

About the Role

We are seeking a skilled and passionate Android Developer with 4-5 years of hands-on experience to join our mobile development team. The ideal candidate should have solid experience in building native Android applications using Java and Kotlin, with a deep understanding of Android SDKs and design patterns. You will be working in a collaborative environment on scalable and user-centric mobile apps for various domains.

Required Skills

• Strong experience in Android Development using Java and Kotlin.
• In-depth understanding of Android SDK, Android Studio, and different Android versions.
• Familiarity with MVVM/MVP architecture, Jetpack components, LiveData, and ViewModel.
• Experience with third-party libraries and APIs (Retrofit, Glide, Firebase, etc.).
• Knowledge of unit testing, debugging, and optimization for performance.
• Understanding of Google’s Android design principles and interface guidelines.
• Strong knowledge of mobile UI/UX standards and guidelines.
• Familiarity with version control tools like Git.

.Key Responsibilities

• Design, develop, and maintain high-performance Android applications.
• Write clean, efficient, and well-documented code in Java and Kotlin..
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Work on continuous improvement of application performance and user experience.
• Integrate RESTful APIs and third-party services.
• Participate in code reviews and mentor junior developers.

Mandatory Requirement

• Valid Passport is a must. Candidates without a valid passport will not be considered.

Why Join Us?

Be a part of an innovative team where your work directly impacts user experience at scale. Work in a hybrid environment that promotes both productivity and flexibility, with exposure to international projects and cutting-edge technologies.

Job Location: Gurgaon

Role Overview

We’re hiring a results-driven Sales Account Executive (AE) to execute sales strategies, close deals, and

drive revenue growth in India and the US. The ideal candidate has a proven track record of exceeding

quotas, building pipelines, and delivering measurable outcomes. This role requires hands-on

execution, collaboration across teams, and a focus on achieving targets.

Roles and Responsibilities:

● Execute Sales Plans: Develop and implement actionable strategies to meet and exceed

revenue goals.

● Build and Manage Pipeline: Prospect, qualify, and close deals, ensuring consistent pipeline

growth

● Close Deals: Lead negotiations, deliver compelling presentations, and achieve sales quotas.

● GTM strategies: Execute GTM strategies in India and US working with potential customers.

● Collaborate Across Teams: Work with Marketing, Product, and Engineering to align strategies

and improve execution.

● Build Customer Relationships: Establish trust with decision-makers, drive retention, and

identify upsell opportunities.

● Track Performance: Monitor KPIs, analyze data, and optimize strategies for better results.

● Mentor the Team: Coach SDRs and junior AEs to improve performance and achieve targets.

Desired Skills and Experience:

● 7+ years of sales experience, with a track record of exceeding quotas.

● 3+ years of experience (recent) in B2B SaaS products.

● Proven expertise in selling tech tools, integrations, and workflow automation solutions to

enterprise customers.

● Excellent negotiation, communication, and interpersonal skills.

● Data-driven mindset with strong analytical and problem-solving skills.

● Ability to thrive in a fast-paced, results-oriented environment.

Competencies Required

○ Excellent interpersonal skills

○ Good written and verbal communication

○ Focus on Results & Customer Experience

○ Entrepreneurial Orientation

○ Innovation and Openness to Learning.

• Acquiring a deep understanding of our tech product, CKKA Lite.
• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Deliver appropriate presentations on products 
• Create frequent reviews and reports of sales
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams

Additional Responsibilities: • Knowledge of more than one technology • Basics of Architecture and Design fundamentals • Knowledge of Testing tools • Knowledge of agile methodologies • Understanding of Project life cycle activities on development and maintenance projects • Understanding of one or more Estimation methodologies, Knowledge of Quality processes • Basics of business domain to understand the business requirements • Analytical abilities, Strong Technical Skills, Good communication skills • Good understanding of the technology and domain • Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods • Awareness of latest technologies and trends • Excellent problem solving, analytical and debugging skills Technical and Professional Requirements: • Primary skills: Java • Desirables: Java->Microservices, Java->Springboot Preferred Skills: Java Generic Skills: Java->Microservices Java->Springboot Educational Requirements Bachelor of Engineering Service Line Application Development and Maintenance * Location of posting is subject to business requirements.

• Owning Fintech Fraud Risk products across account opening and account and activity monitoring
• Defining OKRs for success such as % approvals, bp in losses, good customer friction, precision/ recall etc.
• Thinking out of the box and identifying opportunities where we can build world class Fraud Risk solutions either in-house or via partnerships
• Working with Engineering to create risk capabilities, analytics and decisioning logic to identify, analyze and prevent suspicious activities, including but not limited to: Identity Fraud, Account Takeover/ Abuse Fraud, Transactions Risk, Unauthorized Chargeback Risk etc.
• Driving Proof of Concepts and Demos to illustrate the company's capabilities
• Working with Sales, Business Operations and Engineering to meet internal and external stakeholder needs
• Researching emerging issues impacting Fintech players and ideating on solving their digital risks through innovation
• Validating supply partnerships to be used in solutioning, where needed
• Collaborating with external partners and clients and standardizing integration strategy for the company's input/ output and client feedback loops

Desired Candidate Profile

• 5-7 years of experience in Product Management, preferably in Financial Fraud Risk
• Career concentration in Fintechs, Payments or Risk Service Providers
• Experience in developing requirements for Risk score-based rules engines, Classification and Regression models etc.
• Bachelor’s degree or higher, preferably in Maths, Statistics or an area of Technology
• Strong quantitative abilities, distinctive problem-solving and excellent analytics skills
• Strong organizational, communication, presentation and project management skills
• Experience with analytical/ statistical tools like SQL, SAS, Altair Knowledge Studio, R or Python preferable
• Experience in experimentation and A/B testing a plus
• Strong sense of product design and customer empathy    

• Assist in determining financial objectives. Design and implement systems, policies, and procedures to facilitate internal financial control.
• Develop reports for management summarizing the business financial position in areas of income, expenses, capital usage, and cash flows, and coordinate the preparation of strategic plans, budgets, and financial forecasts.
• Develop and update accounting, finance, and management policies and procedures.
• Manage cash flow.
• Monitor budgets and provide a comparison to actual costs.
• Prepare internal financial statements and reports.
• Liaison with business-related organizations such as banks, auditors, RBI, and SEZ.
• Handle bank queries for export/import matters and carry out all correspondence with the bank.
• File GST returns E-TDS payment and E-TDS quarterly return. Independent handling of GST, TDS, and income tax assessment.
• Remit foreign currency for import advance & other expenses.
• Negotiate with the banks for export documentation requirements.
• Perform company secretarial function for ensuring compliance thereof.
• Close books monthly and annually and file all required statutory reports.

• Post Graduate in Commerce (CA/CS/ICWA/M.COM)
• 10+ years of experience in accounting, taxation, and finance with small and medium-sized organizations
• Ability to multi-task under pressure and work independently
• Adherence to HR policies
• Good in attitude and communication