Customer Support Representative

1. Corporate Finance & Controls:

• Financial Oversight:

 Provide excellent leadership and management of Group Finance, measured by the effectiveness,

engagement and business units’ respect of the team.

 Build productive working relationships with stakeholders to understand their business operations

and the financial information needs of end users.

 Manage relationships with others across the Group to achieve alignment in key business strategies

and decisions.

 Collaborate, design, implement and review finance systems, policies and procedures to ensure

continuous improvement and contemporary, relevant practices.

 Oversee all month-end closing activities, ensuring accurate, timely, and compliant financial

reporting.

 Lead the budgeting, forecasting, and variance analysis processes, integrating insights into overall

division planning.

 Provide strategic advice on accounting policies, ensuring alignment with group standards and

regulatory requirements.

 Act as the primary point of contact for Group Accounts and Internal Audit, coordinating all

communication and reporting.

• Capital Allocation & Investment Strategy:

 Offer financial insights to optimize capital allocation across Company’s projects and initiatives.

 Collaborate with the executive team to evaluate ROI for potential investments, expansions, and

capital projects.

• Strategic Financial Modelling:

 Develop and maintain comprehensive financial models to support long-term strategic planning,

including scenario analysis for critical business decisions.

 Assess the financial impacts of new initiatives and recommend adjustments to align with

Company’s financial goals.

• Performance Metrics & Benchmarking:

 Design and implement performance metrics and benchmarking standards, driving continuous

improvement in both financial and operational performance.

2. Management Accounting:

• Accounting Oversight:

 Oversee finance systems managing transaction flows from source through interfaces to the general

ledger.

 Ensure finance ledgers are maintained on a timely basis, are accurate and complete, and are

structured for the dual purpose of providing relevant information to internal users and meeting

statutory obligations.

 Ensure reporting functions and responses to ad hoc requests for financial-related information are

appropriately delivered.

• Cost and Revenue Analysis:

 Manage the COMPANY Group’s financial reporting obligations, with responsibility for the

preparation and lodgement of compliant full-year and half-year consolidated accounts.

 Perform in-depth analysis of revenues and costs across customers, vendors, projects, business

units, and service lines, identifying areas for financial optimization.

 Oversee cost management initiatives, including policy formulation, variance analysis, and

implementation of zero-based budgeting principles.

 Prepare annual budgets for holding company entities.

 Perform the accounting function for Company business units.

• Enhanced Financial Intelligence:

 Develop real-time financial dashboards and reporting tools, enabling proactive management and

strategic decision-making by internal stakeholders.

• Systems and Process Improvement:

 Lead process automation and technology integration initiatives within finance and commercial

functions, enhancing efficiency and accuracy.

3. Commercial Activities:

• Bid & Proposal Development:

 Provide financial analysis and strategic input on bids, proposals, and pricing structures to secure

profitable COMPANY projects.

 Work closely with the sales team to ensure that commercial terms align with Company’s financial

targets and risk thresholds.

• Strategic Supplier Relationship Management:

 Cultivate and maintain strategic relationships with key suppliers, ensuring contract terms support

Company’s financial and operational objectives.

 Conduct quarterly business reviews with suppliers to monitor and ensure alignment with

contractual commitments.

• Lead Commercial Negotiations:

 Approve deal calculations in line with authority tables and negotiate favorable commercial terms

with suppliers and customers.

 Oversee vendor financing arrangements and collaborate with credit control on establishing

acceptable payment terms.

4. Collaboration with Corporate Support Functions:

• Manage Receivables: In collaboration with Company Group’s Credit Management team, oversee aged

receivables, ensuring alignment with cash flow targets and minimizing outstanding amounts. Address

persistent payment delays in partnership with business units, credit management, and customers.

Establish customer creditworthiness policies to mitigate risk and support sustainable collections.

• Policy Development: Formulate and enforce policies that ensure compliance with corporate governance,

regulatory standards, and vendor requirements.

• Ensure Legal & Compliance Alignment: Act as the main liaison for in-house legal and corporate secretary,

overseeing contract terms, renewals, and legal matters. Manage disputes through litigation or alternative

resolution, coordinating with legal advisors. Maintain vendor compliance, ensuring regulatory adherence.

• Support Human Capital Management: In collaboration with Company Group’s HR team, act as the main

liaison for in-house legal and corporate secretary, overseeing contract terms, renewals, and legal matters.

Manage disputes through litigation or alternative resolution, coordinating with legal advisors. Maintain

vendor compliance, ensuring regulatory adherence.

• Talent Development: Implement training programs for finance and commercial teams to support

divisional goals and ensure succession planning for critical roles.

5. Risk Management:

• Enterprise Risk Assessment: Conduct regular assessments to identify financial, operational, and market

risks, developing appropriate mitigation strategies. Regularly review the risk landscape with senior

management.

• Crisis & Contingency Planning: Develop contingency plans to manage potential disruptions, including

currency volatility, supply chain risks, and project delays.

• Risk Registry Maintenance: Maintain and regularly update the division’s risk registry, ensuring that all

risks are effectively tracked, monitored, and mitigated.

REQUIRED EXPERIENCE

• Minimum 15-20 years of experience in senior finance and commercial roles, with a strong focus on

COMPANY, technology, or related industries, preferably in the Middle East.

• Proven ability to manage large-scale financial operations, including P&L responsibility, commercial

negotiations, and risk management.

• Demonstrated experience in implementing and maintaining strong financial controls within a large

organization.

• Experience in managing strategic business partnerships with global IT brands, negotiating high-value

contracts, and driving financial performance for complex, high-growth businesses.

• Strong stakeholder management skills, with a proven ability to engage effectively with senior executives

and external stakeholders.

EDUCATION & SKILLS

Education:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field is required. A

Master’s degree or equivalent postgraduate qualification is preferred.

• Professional certifications such as CPA, ACCA, or CIMA are highly desirable.

Skills:

• Strong leadership and team management skills, with the ability to mentor and develop high-performing

teams.

• Excellent financial acumen, with expertise in financial planning, analysis, reporting, and the

implementation of financial controls.

• Strong commercial negotiation skills, particularly in contract and deal structuring.

• Excellent communication and interpersonal skills, with the ability to engage with senior executives and

external stakeholders.

• In-depth knowledge of financial regulations, corporate governance, and risk management frameworks.

• Proficiency in financial software, ERP systems, and advanced Excel skills.

About the Role

The role focuses on IS UAM/Security Solution Architect with expertise in R/3, S/4 HANA, and Fiori Security.

Key Responsibilities

1. Strong hands-on experience in R/3, S4HANA authorization maintenance and roles administration.
2. Role design and maintenance for Fiori application in embedded and hub deployment.
3. Experience in R/3 to S4 Hana migration in the Security domain.
4. BI/BW Analysis authorization maintenance.
5. Experience with Rollouts & Upgrade related activities in R/3 and GRC.
6. Work with CHARM (change request management) in Solman for UAM domain.
7. Understanding GRC Access Control (ARA, ARM, EAM, and BRM) along with SoD concepts & SOX compliance, R/3, S/4 HANA, BW, FIORI authorization maintenance.
8. Understanding ITGC Access controls in SAP landscape.

Behavioral Requirements

1. Ability to work collaboratively within a team supporting co-workers with a strong commitment and determination towards the overall success of the group.
2. Excellent communication skills, strong business experience, and end-user interaction are essential.

Requirements

1. Degree in Engineering with more than 10 years of hands-on implementation experience of Core SAP ECC and S/4 HANA Modules, with GRC knowledge being an added advantage.
2. Experience as a Senior Consultant/Solution architect on large SAP implementations with the ability to analyze requirements and build intuitive solutions.
3. Must have exposure to integration processes between SAP Modules including Interfaces.
4. Experience in SAP Cloud Application (BTP/IAG)/ITGC will be added advantage.
5. Strong analytical and communication skills with the capability to communicate to all levels of the business.

● 1-2 years in outbound focused sales position desired; customer-oriented background

required (sales, support, customer service) in B2B preferably

● Bachelor’s degree in business, marketing, or related field

● Excellent communication and interpersonal skills

● The ability to generate leads independently.

● Willingness to learn and apply the fundamentals of the MEDDIC Sales process approach

● Great to have-Artificial Intelligence, Machine Learning and/or Computer Vision

● Knowledge of the AI industry and emerging technologies

Greetings from Golden Eagle It Technologies Pvt Ltd !!

Designation - Go-lang Developer

Location - Indore | Onsite

Experience - 1.5- 5 years

Job Description -

Skills - Golang, Docker, , Background Jobs , RabbitMQ

Roles and Responsibilities

• Design, architect, test, automate distributed, scalable, microservices based systems
• 3+ years of experience as a application development or similar role
• Excellent knowledge on SQL technologies like MySQL and MSSQL and NoSQL technologies like MongoDB
• Experience on application development in Golang
• Knowledge of Go routines and channel
• Knowledge of Go frameworks and API routers
• Experience in building Microservices
• Experience working in a CI/CD environment with Jenkins/CircleCI
• Extensive programming experience in Golang and Node.js
• Experience with Kubernetes, Docker and gRPC
• Extensive experience with AWS
• Experience designing/building scalable REST APIs
• Fluent in approaches to security, concurrency, debugging, performance, scalability, supportability and quality
• Ability to ramp-up quickly and contribute to a production codebase
• Understand non-functional implications to design like security, data migration, deployment, etc. background in OOPS, microservices and web-based applications.
• Experience with Agile Development (SCRUM methodology, JIRA)
• Good understanding of code versioning tools such as Git, Bitbucket, Mercurial, SVN, etc. and familiarity with continuous integration

Requirements:

• Excellent analytical skills
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Ability to plan resource requirements from high level specifications
• Should be full time graduated (BE or B Tech or MCA) from reputed university

Contact Person: Yashswini Mandlik

Responsibilities

• Employ user-centered design practices to deliver extraordinary interactive game experiences
• Research the latest practices & industry standards from the Top notch games to create world-class immersive experience for players
• Evaluate designs quickly and craft creative high quality work
• Excellent understanding of visual design principles, style guidelines, design processes, and creative workflow
• Develop UI, graphic design, and interaction specifications/guidelines
• Ability to take on design problems independently, present and sell design concepts
• Finding creative ways to solve UX problems.
• Interface, and collaborate with key stakeholders to ensure the user experience reflects player needs and consistency.

Required Skills

• 3-5 years experience in UX Design.
• Expert-level skills in Adobe Photoshop and industry-standard prototyping tools such as Adobe XD, and Figma. 
• Experience in mobile interface design
• Strong portfolio of design projects.
• Hands-on experience or knowledge of Unity 3D and motion design is a plus.
• Excellent written and verbal communication
• Real passion for gaming
• Bachelor’s degree in graphic arts, interaction design, or equivalent industry experience in the design field.

Ready to work without a handbook, with a love for doing what’s never been done before!

You will be responsible for architecting and developing features on the application end to end. You will be working closely with the Product Managers and the Technical architect to come up with high-quality, resilient, and highly performant applications.‍

• Design and develop SaaS-based applications based on microservices architecture.
• Work on the core backend and ensure it meets the performance benchmarks.
• Work on the front end with ReactJS.
• Design and develop APIs for the frontend to consume.
• Constantly improve the application architecture by clearing the technical backlog.
• Meet both technical and consumer needs.
• Stay abreast of developments in web applications and programming languages.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent.
• Overall 4+ years of experience.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, DynamoDB.
• Good experience with Front-end technologies like JavaScript frameworks, ReactJS, AngularJS.
• Backend exposure – good knowledge of building API.
• Worked on serverless technologies.
• Efficient in building microservices to combine server and frontend.
• Knowledge of cloud architecture.
• Should have working experience with relational and columnar DB.
• Should be innovative and communicative in your approach.
• Were responsible for the functional/technical track of a project.

You will closely work with the Engineering team and support the Product Team of Empuls.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.