Customer Support Representative

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We're at the forefront of creating advanced AI systems, from fully autonomous agents that provide intelligent customer interaction to data analysis tools that offer insightful business solutions. We are seeking enthusiastic interns who are passionate about AI and ready to tackle real-world problems using the latest technologies.
Duration: 6 months
Perks:
- Hands-on experience with real AI projects.
- Mentoring from industry experts.
- A collaborative, innovative and flexible work environment
After completion of the internship period, there is a chance to get a full-time opportunity a Software Development engineer (Up to 12 LPA).
Key Responsibilities
- Engage in the full software development lifecycle: ideation, design, development, testing, and deployment.
- Develop responsive, high-performance web applications utilizing HTML, CSS, JavaScript, and frameworks such as React, Angular, and Next.js.
- Create back-end services and APIs using Node.js, managing data with MongoDB and Supabase.
- Utilize cloud services like AWS for hosting and scaling applications.
- Collaborate on the design of efficient and scalable database schemas.
- Learn from code reviews with seasoned developers, adopting best practices and coding standards.
Requirements
- Enrollment in a Computer Science or related degree program.
- Proficiency in HTML, CSS, JavaScript, with experience in frameworks like React, Angular, or Next.js.
- Understanding of back-end development using Node.js.
- Knowledge of database technologies such as MongoDB and Supabase.
- Exposure to cloud services, particularly AWS, and familiarity with hosting principles.
- Strong problem-solving capabilities and a continuous learning mindset.
- Excellent teamwork and communication skills.
- Mandatory proficiency in GIT.
Designation - Export Documentation Executive
Experience - Minimum 1 to 8 Years of Experience
Location - SG Highway, Ahmedabad (Gujarat)
Key Skills - MIS Reporting, Customs, Clearing House Export/Import Documentation Should possess pro-active approach, Ability to easily comprehend and organize shipment processes, Well-developed interpersonal skills and follow up, International trade and taxations, Excellent Communication Skills, ERP, Tally, Advanced Excel
Job Description:
Manage and monitor all export/import shipments
Plan and monitor inbound and outgoing deliveries.
Supervise logistics, warehouse, transportation, and customer services.
EXIM document processing and complete banking
Organize warehouse, label goods, plot routes, and process shipments.
Respond to any issues or complaints.
Research ideal shipping techniques, routing, and carriers.
Work with other departments to incorporate logistics with company procedures and operations.
Evaluate budgets and expenditures.
Update and evaluate metrics to assess performance and implement enhancements.
Ensure all operations adhere to laws, guidelines, and ISO requirements.
LC opening and tracking of non-fund based limit for import
Checking of buyers' LC applications/LC Draft as per the sales contract.
Should have thorough knowledge regarding the clauses required for Bill of lading in terms of letter of credit or buyer terms, Certificate of Origin, Invoice, Packing list, Draft, Inspection certificate, Insurance Certificate or policy.
Responsible for EBRC closure and LC administration for export
Responsible for all compliances with licenses, banking, DGFT and customs.
Handling various INCOTERMS like FOB, CIF, DDP, DDU, Demurrage /Detention etc.
Build relationships with leading shipping forwarders and shipping lines for preferred rates for the company export markets.
Updating and Communicating with customers on the shipment status, documentation and payments.
Laisoning for all import/export activities including inland ports, CHA, transporters, banks, marketing, purchase and plant team.
Sharing analysis and escalating key points on export reports.
Timely processing of EXIM bills, month end provisions and complete accounting
Keeping track of all government policies of lndia and countries we are dealing with for EXIM with respect to FTAS, MEIS, Duty drawbacks.
Performs costing of all import shipments for goods in transit in the consignment data base.
Co-ordinates for inspection and necessary survey in case shipments arrive in open/torn/wet/damaged condition.
Attends inspection of damaged goods during transit at airport/seaport along with Insurance company representative.
Obtains short lading certificate from Customs Authority. Files Insurance claims and follows up for payments/credit note with the insurance company
Obtains all attested legal documents necessary for exports from Chamber of commerce and industry.
AEM including AEM 6.x .
· Strong hands on experience of Components, Templates, Taxonomy, metadata management, Forward and Reverse Replication, Workflows, Content Publishing and unpublishing, Tagging, Analytics, Deployment(Maven) and Content migration/ planning. · Significant hands-on design experience with AEM and very strong concepts of OSGi, Apache Sling, Apache Sightly, Apache Oak and Adobe Dispatcher
· Has worked on and implemented at least one of the popular Search engines with AEM like Solr, ElasticSearch or Lucene and involved in search queries performance tuning.
· Worked on integrations with popular products /Technologies like Salesforce, SSO, LDAP, API Gateways using ReST · Understands and implements the Quality Properties of the system in every day work including Accessibility, SEO, URL management, Security, Performance and Responsive architecture.
· Has implemented Quality Processes for projects like Continuous Integration (Bamboo/Jenkins/Git/BitBucket/Cloud Manager), SonarQube, Code reviews (Manual and Automated), code Formatters, Automation testing etc.
· Understanding of frontend technologies like Bootstrap, Backbone.js, ReactJS, Handlebars, Grunt, Angular, CSS3, HTML 5 and jQuery.
· Mastery of all core web and Java technologies including java 8/11, JEE, XML, XHTML, client/server-side scripting languages such as JavaScript, and JSP, and web services development using Restful implementations.
· Good understanding of AEM capabilities including Multi-site manager and Blueprinting, and the use of Online marketing components such as advanced targeting/personalization, and multi-variate testing, is preferred.
· Proficient knowledge of the end to end content lifecycle, web content management, content publishing/deployment, and delivery processes.
· Familiarity of Cloud native approaches and platforms including AWS, Azure or GCP.
· Familiarity with basics of Adobe I/O Runtime and Adobe I/O Events (preferred)
· Good understanding of integration patterns and content-centric application development patterns using AEM Search, Commerce package or others platforms is preferred. Education:
· Full time Bachelor’s/Master’s degree(Science or Engineering preferred)
Quality Assurance Engineer
GormalOne LLP. Mumbai IN
GormalOne is a social enterprise creating sustainable impact through farmer-centric projects. Our mission is to make dairy farming highly profitable, especially for the smallest farmers living in the most neglected geographies. We are an agri-tech enterprise driven by the use of robust and flexible technology to achieve our vision of safeguarding India’s “nutrition security”. We are passionate about making technology accessible and user-friendly for digitally naive rural users.
We are looking for a QA Engineer to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches. This QA Engineer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.
Location: Bangalore
Roles & Responsibilities
- Review and analyze system specifications.
- Collaborate with QA Lead to implement effective strategies and test plans.
- Work with cross-functional teams to ensure quality throughout the software development lifecycle
- Contribute to the design and architecture of high-quality, complex systems and software environments focusing on mobile development, automation, and quality aspects.
- Execute test cases/scripts/scenarios on schedule (Functional, Systems Integration, and Regression Testing), and open defects as needed.
- Design, build and execute automated tests.
- Identify regression testing needs and create and maintain an Automated Regression Suite.
- Work closely with architects to analyze the end-to-end scenarios, gather requirements, and design the test cases that need to be automated.
- Maintain automated scripts utilizing the existing framework, adhering to coding standards.
- Prepare and report test results and statistics.
- Participate in troubleshooting and drive root cause analysis and resolution.
- Follow the Scrum process, participate in Scrum ceremonies and follow the incremental delivery model.
Preferred Requirements
- At least 0.5 to 3 years of work experience in QA Testing. Internship experience can be considered. If not, proper training is required in manual testing and automation testing from a training school.
- Experience with IDE like XCode and Android Studio.
- Experience of Selenium WebDriver and Appium is preferred.
- Familiarity with JIRA, GIT, SQL, and databases.
- Familiarity with both Linux and Windows environments.
- Understanding of security fundamentals (e.g., authentication, cryptography) is desirable.
- Knowledge on the BDD framework or cucumber framework.
- Knowledge of API Testing tools such as SoapUI and Postman.
Kindly note: Salary shall be commensurate with Qualifications and experience
Visit us at - https://gormalone.com/">https://gormalone.com/ & https://www.nitara.co.in/">https://www.nitara.co.in/
- Project Business Analyst
- Incumbent should have knoledge of CPaaS
- Should be ready to work in telecom sector
- CPaaS , Position 1, Experience 1year to 3 year , Pay Scale 5 Lacs to 5.5 Lacs (for 3Years Exp.) 3.5 to 4 Lacs (for 1 year to 2 year exp),
- location- Mumbai

Designation: Senior Software Engineer
Years of experience: Minimum 5 years of relevant experience
Skills: 5+ years of hands on experience in Angular 6/7/8/9 (mandatory). Experience also in Angularjs is preferred but not mandatory.
point on the app. It is an app built in India, for Indians, to share their thoughts and opinions on any topic in their
mother tongue using Audio / Video / Text. Koo gives a stage for Indians to voice their thoughts and enables the “Best
of India” to share their thoughts with the “Rest of India”. Koo provides a personalised feed to users by letting people
select the people they want to follow. The user is then shown content from these people. Some of the top minds of
India are invited on our client to share their thoughts and opinions on various topics. Users can follow such personalities
and follow what they are talking about, and share their opinions too.
Koo boasts of some of the most prominent faces in India that comprise of Union Ministers, Chief Ministers of States,
Actors, Actresses, Celebrities, Sports Personalities, Top Bureaucrats, Journalists and Editors among others from
1000s of professions.
applications with desire to work in growing fast paced startups.
2. Worked on applications from scratch. Well versed with building apps for various screen density and sizes.
3. Up to date on upcoming trends in android and its ecosystem with respect to design, architecture etc.
4. Experience on optimising all important parameters like network utilization, application size and battery.
5. Experience with kotlin, coroutines, dagger, retrofit, rx-android and android architecture components etc.
6. Should have used mock frameworks, modular code design and popular design patterns.
applications with desire to work in growing fast paced startups.
2. Worked on applications from scratch. Well versed with building apps for various screen density and sizes.
3. Up to date on upcoming trends in android and its ecosystem with respect to design, architecture etc.
4. Experience on optimising all important parameters like network utilization, application size and battery.
5. Experience with kotlin, coroutines, dagger, retrofit, rx-android and android architecture components etc.
6. Should have used mock frameworks, modular code design and popular design patterns.
Settlin, (founded 2016) has built a simple platform for enabling and executing property transactions and services.
This is the most systematic approach to Real Estate consultancy, driven by high-end technology, built to cater every
detail of it.
Settlin entered the real estate industry with a vision to disrupt the resale real estate market and to automate the
whole process and experience of buying a resale property by providing all the necessary information on one single
platform. After a tremendous success in the resale real estate segment we have recently ventured into the primary
real estate vertical to help those who are looking to buy a new property by suggesting them the right property from
the plethora of projects across Bangalore.
Requirements
● Any Graduate/Post-Graduate with sales and consulting aptitude,
● Experience of 0 - 5 years in sales/pre-sales/client onboarding/counseling/customer success management
● Good analytical and communication skills (English).
● Male candidates only.
● Own 2/4 wheeler with driving licence.
● Quick learning ability, adaptability to changing business needs
● Willingness to challenge the status quo and achieve business results.
Roles & responsibilities
The core job is to understand the requirement of the buyer and suggest to him the right property basis his/her
requirement. Someone who can make sure that a buyer gets what he is looking for or you convince the buyer that
what you are selling is the right fit for him/her.
Someone who loves interacting with people over the phone and in person both, who is passionate enough to chase
targets and overachieve, someone who has a decent geographical knowledge of Bangalore city .We expect you to
drive things and be self motivated with a vision and goal to lead a team.
Remuneration
CTC: greater than INR 3.6 Lacs / annum : 3.6 Lacs (fixed) + Monthly Incentives (upto INR 20000 and above)
Why this role?
Help build the future of sales: At Nektar, you will help redefine the way people sell. Across countries and industries. There are few startups with this kind of market potential.
A team with decades of domain expertise: Between them, the founders have nearly two decades of experience founding and growing startups and building and selling SaaS products globally.
Tackle our most impactful problems: Our team is still small, and people wear many hats. You’ll jump between product, design, engineering, devops and growth. You will not be bored.
Join us at a magical time: Founded and headquartered in Singapore, Nektar raised a substantial seed round from great SaaS VCs in less than 4 weeks of starting the company, giving us a massive jump start and room to focus on our product and users.
What do we do?
Nektar’s mission is to help people work smarter. Our first product is an assistant for sales teams that will help close more deals faster.
Sales organizations have spent hundreds of billions of dollars on systems of record to collect vast amounts of data. This data might produce pretty graphs on managers’ reports but it hardly ever helps the salesperson in the field move their deals forward. This is why, in 2019, less than 30% of salespeople used their organization’s CRM as intended, and 57% of the sales teams globally missed their sales quota.
This is where we’re different — we are laser-focused on the specific actions that help salespeople close deals. We’re building a real system of growth, a first of it’s kind to help salespeople become better salespeople by helping our users build productive habits, adopting best practices and eliminating friction from the sales process.
What we’re looking for?
- We’re looking for engineers who can hit the ground running, with at least a year’s experience building production servers using Node.js. Experience with the frontend is positive but not required.
- As an all-remote team, we require great communication skills, particularly in writing. You must be a self-motivated manager of one with the ability to work independently, take ownership and proactively seek help when required. Prior experience working remotely will be positive but is not required.
- As a startup, we prefer generalists over specialists and product-focused engineers who can empathize with users. Experience working at a fast-growing startup would be positive but is not required.
- Experience in sales tech will be a strong positive but is not a must.
How do we work?
We’re an all-remote engineering team from the beginning (yes, since before the pandemic!), and we’ve built a fantastic remote-friendly culture. We support every team member to set up a great personal workspace that fits them — whether that’s a home office, a co-working space or just hanging out at a coffee shop. We are location agnostic and you can literally choose a location that works for you . Our distributed team currently sits in Singapore, India, Vietnam, Australia and Indonesia.
We do weekly team activities, like online gaming and coffee chat to ensure that physical distance doesn’t keep us from being a close-knit team.
Nektar is a small team, and everyone’s involved in shaping the product we build. We’re still iterating and figuring out the product-market fit, so we’re not averse to throwing away code. We’d rather build a few powerful features that solve important needs than lots of features that are not as valuable.
In line with our mission — helping people work smarter — we’re always thinking about how we can work smarter ourselves. We try to avoid large and long meetings and prefer ad-hoc collaboration with one or two other people instead. We invest in continuous integration and deployment, automated testing and other tooling to eliminate friction from our engineering processes. We aim for clear written documentation and communication.








