Customer Support Representative

Job Title : QA Tester – Vulnerability Testing

Experience : 3+ Years

Location : Gurgaon Sector 48

Work Mode : 6 Days WFO

Notice Period : Immediate Joiners

Job Overview :

We’re looking for a QA Tester with strong experience in vulnerability and security testing to ensure secure, reliable, and high-performing applications.

You’ll perform penetration testing, automate security validations, and work with dev/DevOps teams to enforce best security practices.

Mandatory skills :

Penetration testing, vulnerability assessment, OWASP Top 10, API security testing, automation in CI/CD, security tools (Burp Suite, ZAP, Metasploit), scripting (Python/Bash/JavaScript), web & mobile security testing, and knowledge of security standards (ISO 27001, GDPR, etc.).

Key Responsibilities :

• Conduct vulnerability assessments and penetration testing on web, mobile, and cloud applications.
• Identify and document security flaws (OWASP Top 10, SQLi, XSS, CSRF, etc.).
• Automate security testing and integrate into CI/CD pipelines.
• Use tools like Burp Suite, ZAP, Metasploit, Kali Linux, Nessus.
• Perform API security testing and validate auth protocols (OAuth, JWT, SAML).
• Ensure compliance with ISO 27001, GDPR, HIPAA, PCI-DSS.

Required Skills :

• 3+ years in QA with a focus on security testing
• Experience with manual/automated security testing, CI/CD, and cloud platforms
• Proficiency in Python, Bash, or JavaScript scripting
• Understanding of network security, IDS/IPS
• Preferred certifications: CEH, OSCP, CISSP, Security+

We are seeking a skilled and detail-oriented .NET Developer with strong experience in Blazor and SQL Server to join our development team. The ideal candidate will be responsible for designing, developing, and maintaining web applications using the latest Microsoft technologies.

Key Responsibilities:

Develop and maintain web applications using .NET Core and Blazor.

Design and optimize database schemas and queries in SQL Server.

Collaborate with cross-functional teams to define, design, and ship new features.

Write clean, scalable, and well-documented code.

Debug, test, and resolve issues in existing applications.

Implement best practices for coding, security, and performance optimization.

Participate in code reviews and technical discussions.

Required Skills & Qualifications:

Bachelor’s degree in Computer Science, Engineering, or related field.

2+ years of experience in .NET Core / .NET 5/6/7 development.

Hands-on experience with Blazor (Server and/or WebAssembly).

Strong knowledge of SQL Server, including stored procedures, performance tuning, and query optimization.

Familiarity with Entity Framework Core.

Experience in using version control systems like Git.

Good understanding of REST APIs and integration patterns.

Strong problem-solving skills and attention to detail.

Excellent communication and teamwork skills.

Space Matrix is a dynamic and innovative design consultancy that specializes in workplace design. Our mission is to be the No. 1 office design firm in Asia and to continue revolutionizing the delivery of design and build globally.

We have a company culture that is transparent, collaborative, innovative, progressive, honest and fast. Be part of the team that constantly challenges the industry norm and wants to be the best in the game. To find out more visit www.spacematrix.com

Purpose of the role:

As the Manager - Client Solutions, you will play a key role in acquiring new clients, leveraging your relevant sales experience to drive business growth, identify business opportunities, and deliver tailored solutions that exceeds client expectations. Your role will involve business development initiatives aimed at generating leads, increasing brand recognition, and boosting sales. In addition to meeting your own sales targets, you will play a critical role in securing new business to meet organizational goals, managing client relationships, and ensuring a seamless client experience.

Strategy Formulation:

Developing and executing client-focused approaches that drive business growth and ensure long-term client satisfaction. Key responsibilities include:

·      Conduct thorough analysis to understand client needs, preferences, and challenges.

·      Formulate strategies to increase client acquisition, retention, and overall revenue by identifying new business opportunities and leveraging the existing relationships to expand service offerings and upsell additional solutions.

·      Work closely with sales, design, and project management teams to align client solutions with organizational goals.

·      Staying informed about industry trends, emerging technologies, and competitors to anticipate market shifts.

·      Develop and maintain strong, long-term relationships with clients, ensuring high satisfaction and loyalty and to create strategies for consistent communication and engagement with clients, enhancing their experience throughout the project lifecycle.

·      Set clear, measurable objectives for client solutions strategies and track progress against these goals and make data-driven adjustments to improve outcomes.

·      Formulate strategies that enhance the company’s brand visibility in the market as a leading provider of client solutions through targeted campaigns and client success stories.

Business Operations:

·      Conduct market research to gather insights on clients, competitors in the Workplace Market Sector, industry trends, and upcoming projects while generating, tracking, and managing leads to secure new bookings.

·      Develop and deliver tailored pitches and presentations to meet client needs, collaborating closely with the Director and team members to successfully complete the sales cycle.

·      Contribute to creating business development tools, including proposals, presentations, and service offerings, to win new projects.

·      Represent Space Matrix by engaging with potential clients, project partners, and collaborators, identifying opportunities, building strong relationships, and fostering advocacy affiliations to enhance Space Matrix's competitive position.

Culture:

At Space Matrix, cultivating a strong culture is a core priority. As a leader within the Client Solutions team, you will be expected to:

·      Uphold and promote the collaborative and open communication culture that defines Space Matrix.

·      Collaborate seamlessly with colleagues across all our P&Ls to support sales processes, including lead qualification, strategy development, client outreach, pitch coordination, and guiding the sales process through to deal closure and signing.

·      Ensure that communication remains respectful and constructive, fostering a collaborative mindset among all teams.

What we are looking for:

·      You have a graduate or postgraduate degree in business, marketing, or a related discipline relevant to this role & you bring at least 5+ years of experience managing intricate sales cycles within B2B selling processes, particularly with multinational companies.

·      Proficient understanding of the Workplace Market Sector.

·      Experience working in architecture, interior design firms, or related industries.

• Designing and building advanced applications for the Android platform
• Collaborating with cross-functional teams to define, design, and ship new features
• Unit-test coding for robustness, including edge cases, usability and general reliability
• Working on bug fixing and improving application performance
• Continuously discovering, evaluating and implementing new technologies to maximize development efficiency

Desired Candidate Profile

• Bachelor's degree in computer science or related technical discipline
• 3-6 years Android app development experience
• Strong hands on experience in developing high performance mobile applications
• Strong knowledge of Java, Kotlin, Android SDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns and best practices
• Experience with offline storage, threading and performance tuning
• Ability to design applications around natural user interfaces, such as touch
• Familiarity with cloud message APIs and push notifications
• Familiarity with the use of additional sensors, such as gyroscopes and accelerometer
• Experience in BLE and BT
• Good understanding of unit, system and end to end testing and automation of mobile applications / Android applications
• Familiarity with the MVC and MVVM design patterns
• Knowledge of the open-source ecosystem and the libraries available for common tasks
• Experience building, testing and distributing native apps that consume RESTful services
• Proficient understanding of code versioning tools such as GIT
• Strong analytical and problem solving skills
• Excellent oral and written communication skills
• Good logical sense, strong technical skills and the ability to learn new technologies quickly    

• Provide L1 support including desktops, laptops and printers and other IT related accessories
• Carry out initial troubleshooting and resolve the issue; if not escalate to L2 support or corresponding OEM
• Raise ticket within supplied ticketing system and update and close with end user confirmation
• Install and configure Windows Operating Systems and application software Like MS-Office, Outlook, Antivirus etc
• Install, configure and upgrade security software (e.g. Antivirus programs) like McAfee or Kaspersky software
• Install, configure and troubleshoot various PC Hardware Components
• Configure and troubleshoot of LAN and Wi-Fi setup
• Install and troubleshoot Printer, Scanner and Projector

About you:

• 1-2 years of experience as a Desktop Engineer from any industry

• Hands on experience in troubleshooting in Desktop, Laptop and PC Hardware

• Strong experience in Anti-Virus software installation and Management

• Good experience in configuration and troubleshooting of Network Devices

• Basic knowledge of Server administration and Server hardware

• Good working knowledge on MS-Office

• Good communication and problem-solving skill

• Any bachelor’s degree with IT background would be a plus

Your skills and experience should cover:

• Excellent programming skills using JavaScript or TypeScript

• 2+ years of relevant software engineering experience

• Proven Node.JS programming skills with knowledge on how to scale huge Node.JS setups

• Experience profiling and optimizing Node.JS applications

• API design and development best practices

• Restful web services, service-oriented architectures

• SQL and NoSQL expert

• Hands-on experience with developing automated tests

• Test-driven development (TDD)

• Experience with SCM systems like Git/SVN

• Experience in Agile software development and continuous Integration systems like Jenkins

The following areas are highly advantageous:

• Experience with Express and Knex

• Experience with Loopback (https://loopback.io/" target="_blank">https://loopback.io/ TypeScript framework)

• Experience/Interest with MySQL or PostgreSQL database