Customer Support Representative

 Core Responsibilities

• Strategic Planning: Develop and execute integrated sales and marketing plans for EMC Products, Resistors Resistors, Heating elements and other products in company product line-up to meet defined revenue targets.

• Lead Generation & Prospecting: Independently source new business opportunities

• Campaign Management: Design, implement, and monitor marketing campaigns

• Client Relationship Management: Maintain a portfolio of existing accounts, ensuring high customer satisfaction and identifying opportunities for upselling or cross-selling.

• Market Intelligence: Conduct regular competitor analysis and research market trends to adjust pricing strategies and product positioning.

• Sales Presentations: Deliver persuasive, tailored product demonstrations and proposals to high-ticket decision-makers (CEOs, CFOs, etc.).

• Performance Analytics: Track and report on KPIs such as lead conversion rates, demo-to-close ratios, and ROI of marketing spend using CRM and analytics tools. 

• Being in update ongoing & upcoming defence projects and finding opportunities with DRDOs, PSUs (BEL,BEML,ECIL,HAL,HVF,etc), Other defence equipment manufacturing companies to Pitch our products for their application.

Key Skills & Qualifications (2026 Standards)

• Education: Bachelor’s degree in Engineer (Electrical, Electronics, Communication) , or MBA

• Experience: 2 to 3 years of proven success in a B2B or B2C sales/marketing environment.

• Technical Proficiency: Hands-on experience with CRM software, MS Office, Etc

• Preference will be given for candidates with Defence product background.

👉 Job Title: Angular Developer

🌟 Experience: 4 Years

💡Location: Pune (Hybrid)

👉 Notice Period :- Immediate Joiners

( Candidate Serving notice period are preffered)

💫 Interview Mode :- Walk in Interview ( Baner Location)

Job Overview

We are looking for a skilled Angular Developer with 4 years of experience to join our dynamic development team. The ideal candidate will have strong expertise in Angular, JavaScript, and SQL, with the ability to build high-performance, scalable web applications. This is a hybrid role based in Pune.

Key Responsibilities

• Develop and maintain responsive web applications using Angular.
• Write clean, scalable, and efficient JavaScript code.
• Collaborate with cross-functional teams including designers, backend developers, and product managers.
• Integrate frontend applications with backend services and APIs.
• Optimize applications for maximum speed and scalability.
• Troubleshoot, debug, and upgrade existing applications.
• Work with SQL databases for data querying and manipulation.
• Ensure code quality through best practices, code reviews, and testing.

Required Skills & Qualifications

• 4 years of hands-on experience in Angular development.
• Strong proficiency in JavaScript (ES6+).
• Solid understanding of HTML5, CSS3, and responsive design.
• Experience working with SQL databases.
• Familiarity with RESTful APIs and web services.
• Knowledge of version control systems like Git.
• Strong problem-solving and analytical skills.
• Good communication and teamwork abilities.

Our client is a SaaS platform that integrates technologies including Artificial Intelligence, Machine Learning, Big Data Analytics, and Automation to offer brands a comprehensive Customer Experience Management Suite. Our powerful analytics algorithms have empowered established brands to solidify their presence in the digital realm and revolutionise their customer experience endeavours. 

Position Description: We're seeking a proactive individual to spearhead lead generation and client engagement efforts. The role entails identifying and connecting with key decision-makers to showcase how our product addresses their business needs.

Key Responsibilities:

- Address client engagement and retention challenges using our solutions.

- Utilize diverse channels including phone, email, research, and social media to generate new business.

- Identify and pursue potential buyers, both domestically and internationally.

- Determine budget and timeline by understanding key buying influencers.

- Foster prospect relationships through effective communication and follow-ups.

- Collaborate with Business Development Managers to expand the sales pipeline and meet revenue goals.

- Work with the Marketing team to drive inbound leads.

- Manage CRM data for accuracy and documentation.

- Prepare and analyze sales pipeline reports for effective tracking.

Requirements

- Education: Bachelor's degree in Business, Marketing, or related field.

- Experience: Proven sales or business development experience, preferably in B2B SaaS.

- Communication Skills: Excellent verbal and written communication to engage potential clients.

- Research Skills: Ability to identify prospects through various channels.

- Customer Focus: Understanding of customer needs to position our solutions effectively.

- Initiative: Proactive approach to lead follow-up and new business opportunities.

- Analytical Skills: Proficiency in preparing and analyzing sales reports.

Benefits

- Medical Coverage: Comprehensive healthcare for you and your family.

- Dynamic Work Environment: Thrive in an innovative workplace with growth opportunities.

- Learning and Upskilling: Access to professional development resources.

- Collaborative Culture: Join a team that values communication and teamwork.

Azure DevOps engineer should have a deep understanding of container principles and hands-on experience with Docker. 

They should also be able to set-up and manage clusters using Azure Kubernetes Service (AKS). Additionally, understanding of API management, Azure Key-Vaults, ACR, networking concepts like virtual networks, subnets, NSG, route tables. Awareness of any one of the software like Apigee, Kong, or APIM in Azure is a must. Strong experience with IaC technologies like Terraform, ARM/ Bicep Templates, GitHub Pipelines, Sonar etc.

• Designing DevOps strategies: Recommending strategies for migrating and consolidating DevOps tools, designing an Agile work management approach, and creating a secure development process
• Implementing DevOps development processes: Designing version control strategies, integrating source control, and managing build infrastructure
• Managing application configuration and secrets: Ensuring system and infrastructure availability, stability, scalability, and performance
• Automating processes: Overseeing code releases and deployments with an emphasis on continuous integration and delivery
• Collaborating with teams: Working with architect and developers to ensure smooth code integration and collaborating with development and operations teams to define pipelines.
• Documentation: Producing detailed Development Architecture design, setting up the DevOps tools and working together with the CI/CD specialist in integrating the automated CI and CD pipelines with those tools
• Ensuring security and compliance/DevSecOps: Managing code quality and security policies
• Troubleshooting issues: Investigating issues and responding to customer queries
• Core Skills: Azure DevOps engineer should have a deep understanding of container principles and hands-on experience with Docker. They should also be able to set-up and manage clusters using Azure Kubernetes Service (AKS). Additionally, understanding of API management, Azure Key-Vaults, ACR, networking concepts like virtual networks, subnets, NSG, route tables. Awareness of any one of the software like Apigee, Kong, or APIM in Azure is a must. Strong experience with IaC technologies like Terraform, ARM/ Bicep Templates, GitHub Pipelines, Sonar,
• Additional Skills: Self-starter and ability to execute tasks on time, Excellent communication skills, ability to come up with multiple solutions for problems, interact with client-side experts to resolve issues by providing correct pointers, excellent debugging skills, ability to breakdown tasks into smaller steps.

• Execute and manage the company’s brand strategy as well as corresponding brand elements in order to maximize the brand’s equity
• Responsible for the creation and placement of advertising that is in support of the business’s initiatives through media planning, creative development, metrics, market research, and vendor management.
• Drive programs and projects across the various customer touch points to drive customer consideration and trust for our products
• Execute aggressive multi-channel marketing plans to drive customer acquisition and retention
• Take ownership of the brands voice by defining guidelines and best practices across products and platforms
• Work with digital teams to create digital first assets that can help drive acquisition & engagement
• Establish metrics for the purpose of measuring campaign effectiveness against KPI’s.
• The role will report to the Head of Brand marketing

Key skills

• Customer Centricity
• Innovative and creative thought process
• Analytical
• Exposure to Brand Communication and Media Planning
• Prior experience in an internet/digital company, or managing digital first brands is preferred

Industry we can Look at: FMCG/ Consumer Durable/Retail or any B2C

Based Location: Bangalore (work from Office)

Vichinth in Sanskrit means to think. Vichinth was founded out of a passion, passion to serve startups and small and medium-sized enterprises. Small and medium-sized organization face challenges that they could easily overcome if they had access to the right expertise. Vichinth is a journey embarked upon by individuals who have extensive experience in the sales marketing and financial domain.

Responsibilities and Duties
1. Analyze a variety of projects to produce a variety of content ranging from blog to whitepaper
2. Review and publish web content for in-house requirements
3. Repurpose content to engage users across channels
4. Topics range from Big Data to Devops to Salesforce. All technical topics.
5. Filter information into clear and concise text and present content in the most engaging manner
6. Should also have experience in writing website content
Qualifications and Skills
Only those candidates can apply who:

• are available for the work from home job/internship
• can start the work from home job/internship immediately
• are available for a duration of 6 months
• have relevant skills and interests