Customer Support Representative

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Mode: Offline
Type: Freelancing
Payment: 300 - 400 per hour
Duration: 20 hours
Classes may start tentatively in the 2nd week of February
We are seeking a communication trainer role, which encompasses strong LSRW skills, effective visual communication, and other relevant skills.
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Roles and Responsibilities |
● Responsible for ensuring design quality, consistency, and coherence of a feature. ● Ideate, execute and deliver features based on prioritization and collaboration with product & engineering. ● Be the owner & decision-maker of design for one or more major features in the consumer app ● Responsible for driving improvement through design on defined metrics for the feature ● Navigates through internal and external dependencies on product/dev/analytics teams ● Mentors designers within the team ● Participates in decision making for other related features. ● Actively participates in hiring events
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Critical Functional Skills (Any Certifications Preferred) |
● Min 3 years of experience designing in consumer-focused product companies ● Excellent communication skills ● Has held a lead or senior designer role in a team |
Job Designation: Software Developer - Full Stack
Job Location: Bangalore
- Understand and identify requirements
- Design
- Coding
- Unit Tests
- Documentation
- Must have 1-4 years of experience as Full Stack Developer
Technical and Professional Requirements-
3+ years of relevant experience as a Full Stack Developer.
Job Brief:
We are looking for a Full Stack Developer to produce scalable software solutions. You'll be part of a cross-functional team that's responsible for the full software development life cycle, from conception to deployment.
As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.
If you're also familiar with Agile methodologies, wed like to meet you.
Requirements
• Proven experience as a Full Stack Developer or similar role
• Experience developing desktop and mobile applications
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind.
• Expert level in Java and OOP concepts
• Expert level with REST APIs
• Intermediate level with Spring
• Intermediate level with SQL programming in SQL Server
• Beginner to Intermediate level with UI development and JS frameworks like React or Angular.
• Good knowledge of Design Patterns, Algorithms, and Data Types, and Open-Source libraries
• Strong analytical and reasoning skills
• Strong communication skills
Nice to Haves:
• Familiarity with NoSQL/BigData frameworks like ElasticSearch, MongoDB, Redis.
• Familiarity with Python
• Familiarity with Docker
• Familiarity with Shell scripting
Responsibilities
• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software
What we are: Established in 2015, Zedbee is a start-up with IIT Madras as an R&D partner. We offer IoT enabled Energy Management Solutions for Factories and Building Management Solutions which covers energy savings, air quality, comfort, safety, security and anything a client wants the building to express. With PAN India presence, we have grown 6X times this financial year. We provide end to end solutions that includes hardware, software, cloud and visuals dashboards using ML/AI as required. Backed by investors like IAN, Keiretsu and Stanford, Zedbee’s key differentiators are:
• Data aggregator and Controller - Ease of installation (wireless & plug and play)
• Self-learning algorithms - Performance improvement with scale
• ZB IoT Platform - Expandable to new applications
What we offer:
• Exceptional opportunity to manage multiple facets of business and learn from true industry innovators.
• Be a part of an exciting team that continuously experiments new things despite being frugal.
If you are the few who get on the floor, roll up sleeves and deliver results, you are the one we are looking for!
Requirements:
• Any Diploma or Graduation, Post Graduation in Management, Marketing, Sales or similar
• Experience working with Factory Automation, Energy Management Solutions/IOT Solutions or selling any similar product to factories/ SMEs and Manufacturers across South India or Chennai.
• Good reach to SMEs of India - May be direct/Forums/Distributors/Association
• Ability to sell automation / IoT products
• Capable of managing ~ 80 - 100 leads per month with closure rate of ~ 5%
• Should have good knowledge about SaaS / Subscription business.
Job Description:
• To promote, sell and develop service offers activity to Industries focused to SMEs/Factories across India or specifically any region
• Approach customers key players to secure orders. The objective is to integrate the hardware and software products available and Automation Combine product basket while offering technically feasible solutions in Energy management systems.
• Develop long term customer relationships and maximize account penetration and customer retention.
• Generate orders and work on increasing revenue and customer base
At Mudrantar, we are looking for an expert QA Engineer who is highly skilled with Manual as well as Automated Testing. Your primary focus will be Quality of our Software Products and Services. You will ensure that your testing produces robust, secure and user friendly product. You will coordinate with other team members, including front-end, back-end developers, Product Manager and UX/UI designers. Your commitment to team collaboration, perfect communication, and a quality product is crucial.
Position
- Full time employment
Key Responsibilities
- Automated testing of Mudrantar Products and Services to find bugs and report them
- Build test cases and test reports for each product /service release
- Assign bug priorities, signoff before PROD release and reproduce bugs reported by clients or Sales/onboarding Team
- Implementing automated testing integrated into development and maintenance workflows
- Staying up to date with all recent developments in the testing, automated testing, cross browser testing, smoke testing etc.
- Working closely with development team to achieve robust product development
Skills
- Actual experience in Software Testing. (Manual + Automation)
- Candidates must have a basic understanding of databases.
- Sound knowledge of SDLC and STLC.
- Collaborate with QA Engineers to develop effective strategies and test plans
- Prepare test cases , test scenarios , and requirements traceability matrix based on business requirements
- Understand the functions of application , identify defects by testing and analyze it to find the root cause.
- Work with cross-functional teams to ensure quality throughout the software development lifecycle.
- Sound knowledge of testing and bug reporting tools.
- Knowledge of JIRA will be an added advantage.
- Should be well versed with web , mobile , functional , non functional and UI testing.
- Should have knowledge of Selenium or similar automation tools.
- Knowledge of API testing will be preferred.
- Excellent written and verbal communication skills along with analytical skills.
- Candidates should be able to think out of the Box.
- Identify bad code practices in PHP and write new rules to detect them.
- Improve the coverage of automatically fixable issues.
- Ensure fewer false-positives are reported by the analyzer.
- Work on the internal tools that support analysis runtimes.
- Contribute to open-source static analysis tools.
We’re looking for someone who has:
- Strong foundational knowledge in Computer Science.
- At least 3 years of professional software development experience in PHP.
- Understanding of the nuances of execution of the source code (AST, data flow graphs, etc).
- Familiarity with PHP best practices followed in the industry.
- Native experience with Linux/Unix environment.
- A focus on delivering high-quality code through strong testing practices.







