Customer Support Representative

Similar jobs
About this role
You will be our first marketing hire, and will be responsible for laying the foundation of our marketing DNA described above.
- Conceptualize from scratch our multi pronged marketing strategy - SEO (blog, newsletter), social media (linkedin, twitter), community, education (webinars, podcasts), partnerships etc
- Understand our user/buyer persona, empathize with them, conceptualize relevant content topics, and work with content writers to push high quality content on various platforms
- Identify the right keywords for Zenskar to optimize on - both head, and long tail
- Iterate to figure out the correct tone for our social media communication, and build relevant audience on social platforms
- Reach out to industry influencers, collaborate with them and organize webinars, podcasts etc with the intent to establish Zenskar as an authority in the industry
- Create a vibrant community of our user and buyer persona, with the intent to help solve the problems they face on a daily basis
- Hire as the team grows and mentor junior folks
Enterprise Minds, with core focus on engineering products, automation and intelligence, partners customers on the trajectory towards increasing outcomes, relevance and growth.
Harnessing the power of Data and the forces that define AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market models and not just explore possibilities.
We believe in a customer-centric ethic without and people-centric paradigm within. With a strong sense of community, ownership, and collaboration our people work in a spirit of co-creation, co-innovation and co-development to engineer next-generation software products with the help of accelerators.
Through Communities we connect and attract talent that shares skills and expertise. Through Innovation Labs and global design studios we deliver creative solutions.
We create vertical isolated pods which has narrow but deep focus. We also create horizontal pods to collaborate and deliver sustainable outcomes.
We follow Agile methodologies to fail fast and deliver scalable and modular solutions. We constantly self-asses and realign to work with each customer in the most impactful manner.
Pre-requisites for the Role
1.Job ID-EMJB0120PS
- Primary skill:
- Java version 8.0
- Apache Kafka
- Java version 8.0
- SQL
- Good communication skills, proactive and responsible way of working
- Secondary skill:
(Good to have)
- Wicket/JSF/Struts/Servlet/JSP experience on any of the web development technology
- SQL Server / Oracle
- JPA/JCA
- Spring (Boot, Cloud, additional feature)
- Micro Services
- Container Orchestration (e.g. Docker)
- Container Management System (e.g. Kubernetes)
- Continuous Integration and Continuous Delivery (e.g. Jenkins)
- Years of Experience: 5-8 Years
- Location:(Hybrid Model)
- Position-2
- Budget- Max 30 LPA
- NP- Immediate
Primary Role & Responsibility
As a senior software engineer, your daily work involves technically challenging applications and projects where your code makes a direct contribution to the further development and upkeep of our VI solutions and to its application in projects.
As a software engineer, we expect much more from you than just the ability to design and develop good software. We find it important that you possess an inherent drive to get the best out of yourself every day, that you are inquisitive and that you are not intimidated by situations which require you to branch off from the beaten track. You work together with colleagues in a SCRUM team. In addition, you have regular contact with other software teams, software architects, testers and end users. Good communication skills are therefore extremely important, as well as the ability to think pro-actively and suggest possible improvements. This gives you every opportunity to contribute your personal input and grow and develop within the department.
The often-complex functionality of the software includes business logic, controls for logistical transport, communication with external computer systems, reporting, data analysis and simulation. This functionality is spread across the various components of the VIBES suite. You design, program and test the software based on a design concept and a set of requirements. In some cases, you must personally formulate these requirements together with the (end) users and / or internal stakeholders. Learn more about the VI products.
Desired Profile & Experience: Knowledge of Kafka and experience with Java
Job Description:
- Educational Qualification:
- E., B. Tech, BSc. Tech, MCA, or an equivalent degree
- Essential:
- Strong Knowledge of Core Java & Advanced Java.
- In-depth knowledge of Spring MVC framework, Spring Security framework, Tag libraries, Hibernate framework, Spring Boot, Micro services, etc.
- Should have the knowledge and experience in REST API, JSON, XML.
- Knowledge of frontend technology - Angular/React, JSP, HTML, CSS.
- Should have thorough Knowledge of any Two of the RDBMS, i.e., Oracle, MSSQL, PostgreSQL, IBM DB2, etc.
- Should have understanding of NoSQL Databases such as MongoDB.
- Databases Designing and implementing in accordance to end-users information needs and views.
- Hands on database triggers, function and procedures.
- Strong knowledge of Web based applications.
- Should have know-how of 3-tier architecture.
- Should have understanding of HTTP/s (SSL).
- Should have Hands on experience of Microsoft OS, Linux OS, etc.
- Should have used SVN, Bug tracking and Test case repository tools.
- Knowledge / exposure to Secured Coding Practices keeping the requirements to avoid OWASP top 10 vulnerabilities in Application. Ability to understand and fix such vulnerabilities. This would be an added advantage.
- Knowledge of Software Effort estimation
- Inclination towards Documentation (Very Important)
- Should have at least 2 years’ experience as a full stack developer.
Requirements:
● Should have at least 2+ years of DevOps experience
● Should have experience with Kubernetes
● Should have experience with Terraform/Helm
● Should have experience in building scalable server-side systems
● Should have experience in cloud infrastructure and designing databases
● Having experience with NodeJS/TypeScript/AWS is a bonus
● Having experience with WebRTC is a bonus


● Main focus on coding and debugging
● Collaborate with Front-end developers
● Define and communicate technical and design requirements
● Provide training, help and support to other team members
● Build high-quality reusable code that can be used in the future
● Develop functional and sustainable web applications with clean codes
● Troubleshoot and debug applications
● Learn about new technologies
● Stay up to date with current best practices
● Conduct UI tests and optimize performance
● Manage cutting-edge technologies to improve applications
● Collaborate with multidisciplinary team of designers, developers and system administrators
● Participate in conferences and educational programs
● Follow new and emerging technologies
Roles & Responsibilites
●MS or BS/B.Tech in computer science or equivalent experience from top college.
● 2+ years Strong Product Development experience
● Proficiency in multiple programming languages, both dynamic (Ruby, Python, Golang etc.)
and strongly typed object oriented language.
● Experience and knowledge of open source tools & frameworks, broader cutting edge
technologies around server side development.
● Excellent data structures, algorithms and problem solving skills.
● Experience with Test Driven Development within a continuous Integration environment
(Jenkins, GO, etc)
● Customer-focused, react well to changes, work with teams and be able to multitask.
● Must be a proven performer and team player that enjoys challenging assignments in a
high-energy, fast growing and start-up workplace.
● Must be a self-starter who can work well with minimal guidance and in a fluid environment.

Position: Software Engineer / Senior Software Engineer
Experience: 4+ years
Job Location: Chennai
Position Type: Full time / Permanent
Qualification: Any graduate
Job Description :
We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.
Responsibilities :
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Assure that all user input is validated before submitting to back-end
- Collaborate with other team members and stakeholders
Skills :
* Proficient understanding of web markup, including HTML5, CSS3. * Good programming experience building .Net web application.
* Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS.
* Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery.
* Good understanding of asynchronous request handling, partial page updates, and AJAX.
* Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image.
* Familiarity with tools such as as Gimp or Photoshop is a plus.
* Proficient understanding of cross-browser compatibility issues and ways to work around them.
* Proficient understanding of code versioning tools, such as Git / Bitbucket.
* Good understanding of SEO principles and ensuring that application will adhere to them.


- Experienced in C# MVC
- Should have good knowledge in JavaScript, SQL, RDBMS Concepts and Microsoft .NET
- Framework, practical implementation of Object Oriented Concepts, N-Tier Architecture
- development and understanding of JSON, XML, SOAP.
- Good hands-on coding skills in Java Script, Ajax, C#, ASP.Net, jQuery
Knowledge of working Android iOS mobile development would be added advantage - Good communication and analytical skills are must.
- Candidates with experience will be preferred.


Skills:
- Experienced in C# MVC ASP.Net, Net
- Should have good knowledge in JavaScript, SQL, RDBMS Concepts and Microsoft .NET
- Framework, practical implementation of Object Oriented Concepts, N-Tier Architecture
- Development and understanding of JSON, XML, SOAP.
- Good hands-on coding skills in Java Script, Ajax, C#, ASP.Net, ADO.Net, jQuery.
- Knowledge of working Android iOS mobile development would be added advantage
- Good communication and analytical skills are must.
- Candidates with experience will be preferred.
Primary Roles and Responsibilities:
- Participate in requirements analysis.
- Collaborate with internal teams to develop software design and architecture.
- Candidate should be able to write clean, scalable code using C#.
- Revise, update, refactor and debug code.
- Test and deploy applications.
- Resourcefulness and troubleshooting.
- Good analytical and problem solving skills.

Someone who is having experience in field sales.
Work from office /Location - Goregaon East.
Designation- Business Development Manager.
Salary Negotiable as per experience .
Need immediate joiners.
They build digital products, and helps companies with their digital transformation. Our clients are based in India, USA, Europe, Africa, and the Middle East.
The company was founded in 1999 to create software products for financial risk management. Headquartered in Bangalore, we also have offices in the USA, and France.
What We're Looking For
The Way You Work
• An unwavering attention to detail and care towards your work. Suryans double-check PRs
they submit for review. Each variable name is thought through in detail; attention is paid
towards how decisions made today will affect the future.
• An absolute commitment towards doing the best work of your life, while helping others to
do the same. We deliver with utmost focus on the job at hand. The team works towards
crafting the best products for our users, and customers. Working as a team, Their employees take onproblems out of the original scope of their work if this results in a better end product.
• You should be comfortable working in an agile environment. You are also expected to
participate in code reviews—both receiving and offering them as needed. You are needed
to communicate flexibly with your team—pitching in on designs, features and ideas for the
product, wherever needed.
What is Needed for the Role
• Strong command over the Flutter SDK, and the ability to write idiomatic Dart
• A good grip on Git
What You Will Work On
The specific project you work on is decided based on the list of available projects at the time.While what you work on will change over time, we assure you that you’ll work with people who care deeply about their work and deliver with great attention to detail.


for a great App developer who is proficient React Native. Your primary focus will be on developing user interface components and implementing them following well-known React workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.
Responsibilities and Duties
- Developing new user-facing features using React Native
- Developing apps from scratch or adding modules to the application
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Needs to have a working knowledge of React Native
- Needs to have a working knowledge of Redux
- Need to know build and deploy methodologies for Android and iOS
Key Skills
React Native, Redux, Next.js, Android, iOS
Required Experience, Skills and Qualifications
Skills
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React Native and its core principles
- Experience with popular React workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs and integration
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools such as Git, SVN, and Mercurial
Job Type: Full-time

