Customer Support Representative

Job Summary

Great products begin with meaningful conversations. We're looking for a Business Development Manager who can be the face of NetBramha for every high-intent inbound lead across global markets (US, APAC, MENA), running sharp discovery, navigating solutioning with internal teams & shaping value-led proposals that drive deals to closure.

If you bring polished, empathetic communication, a strong grasp of the end-to-end product lifecycle & the ability to translate complex client requirements into structured solutions while balancing commercial outcomes with long-term relationship building, this role is built for you.

What you’ll do

• Drive inbound business growth & revenue generation across global markets
• Own & lead the end-to-end sales lifecycle for qualified inbound opportunities
• Build strong, trust-driven relationships with founders, product leaders & decision-makers
• Lead strategic business conversations that align client goals with NetBramha’s design & digital capabilities
• Collaborate cross-functionally to shape scalable, value-driven solutions for clients
• Contribute market intelligence & customer insights to strengthen business strategy & positioning

What you’ll own

• Inbound Opportunity Management: Own the complete sales closure cycle including qualification, discovery, solutioning, proposal creation, negotiation & deal closure for design & digital transformation engagements
• Speed to Lead: Respond to every inbound lead swiftly & ensure a premium, well-orchestrated experience from the very first touchpoint to the final decision 
• Consultative Sales: Lead structured discovery conversations with clients to understand business challenges, goals, product vision & success metrics beyond just feature requirements
• Strategic Solutioning: Collaborate with design & strategy teams to co-create practical, value-driven solutions, estimates & engagement models. Work closely with technical leaders to validate feasibility & surface trade-offs before pitching solutions to clients 
• Client Relationship Management: Build & nurture long-term relationships with clients through regular engagement, strategic conversations & value-driven interactions
• Proposal & Commercial Ownership: Independently manage proposals, commercial discussions, MSAs, SOWs, NDAs, DPAs & renewals in coordination with relevant internal stakeholders 
• Pipeline & Target Management: Own sales pipeline health & revenue targets, tracking KPIs covering speed-to-lead, discovery-to-call conversion, proposal-to-win rate & ACV with full accountability for outcomes 
• Stakeholder Collaboration: Work closely with marketing, strategy, design & delivery teams to ensure alignment between business opportunities & execution capabilities
• CRM & Reporting: Maintain accurate CRM records, sales forecasts, opportunity tracking & reporting visibility using CRM & modern sales tools
• Seamless Handovers: Coordinate smooth, well-documented transitions to delivery & account management teams so clients feel fully supported before the engagement kicks off 
• Opportunity Acceleration: Proactively address objections, risks & delays while ensuring opportunities move effectively through the sales funnel toward closure
• Voice of the Customer: Translate client feedback, market insights & customer expectations into actionable inputs for positioning, case studies & business strategy
• Beyond the Brief: Take initiative to warm, qualify & convert opportunities beyond assigned targets, treating pipeline growth as a personal commitment 

Who are we looking for

• Brings 6–9 years of experience in consultative B2B sales and business development across services, technology, or design-driven organisations.
• Demonstrated success in closing mid-to-high value inbound opportunities involving complex stakeholder ecosystems and global buying cycles across regions such as the US, APAC, and MENA.
• Possesses a strong understanding of the end-to-end digital product lifecycle, spanning product discovery, UX/UI design, development collaboration, and product launch.
• Demonstrated ability to lead strategic business conversations with founders, product leaders & senior stakeholders
• Excellent written & verbal communication skills with confidence in handling global client interactions
• Strong consultative selling & relationship-building capabilities with a business outcome-oriented mindset
• Natural storyteller with the ability to anchor client conversations in business outcomes, not just features or effort estimates 
• Proven ability to independently manage proposals, negotiations, contracts & commercial discussions
• High responsiveness, ownership & accountability with comfort working across distributed teams, async communication & global time zones
• Strong analytical & strategic thinking skills with the ability to identify opportunities, risks & growth areas
• Proficiency in CRM(Pipesite/Hubspot) platforms, sales enablement tools, AI-powered productivity tools, MS Office & Google Suite
• Structured & organised approach to managing multiple opportunities, stakeholders & timelines simultaneously
• Ability to collaborate cross-functionally & align business development efforts with company growth objectives
• MBA or equivalent business qualification is an added advantage

We are seeking a driven and reliable IT Solutions Sales Executive to support the growth of our IT hardware and software business. This role involves identifying new sales opportunities, engaging prospective customers, closing deals, and nurturing long-term client relationships. The ideal candidate is confident in outbound sales activities and skilled at presenting technology solutions through calls, emails, and meetings.

You will play a key role in achieving revenue targets and contributing to the company’s sustained business expansion.

Key Responsibilities:

• Conduct market research to identify potential customers, business opportunities, and sales prospects.
• Generate new leads through cold calling, networking, referrals, and social media platforms.
• Schedule and conduct meetings with prospective clients to understand their requirements and challenges.
• Present IT hardware and software solutions effectively, highlighting value and benefits.
• Negotiate pricing, close sales deals, and professionally address objections or customer concerns.
• Work closely with internal teams to improve sales performance and customer outcomes.
• Collect customer and prospect feedback and share insights with internal stakeholders for continuous improvement.

Requirements:

• Proven experience as a Sales Executive or in a similar sales-focused role.
• Good command of English with strong communication and interpersonal skills.
• Sound knowledge of sales, marketing, and negotiation techniques; experience in IT hardware/software sales is an advantage.
• Quick learner with a strong passion for sales and technology.
• Self-motivated, target-driven, and able to work independently.
• Confident in delivering engaging product and solution presentations.

Benefits:

• Strong career growth and continuous learning opportunities
• Supportive team environment with a positive and engaging work culture
• Performance-based incentives and bonuses as per company policy

Devops Engineer :

Tech stack : AWS, Gitlab , Python, SNF

Mrproptek is on the lookout for a DevOps Engineer with a passion for cloud infrastructure, automation, and scalable systems. If you're ready to hit the ground running — we want you on our team ASAP!

Location: Mohali, Punjab (On-site)

Experience: 2+ Years

Skills We’re Looking For:

• Strong hands-on experience with AWS
• Expertise in GitLab CI/CD pipelines
• Python scripting proficiency
• Knowledge of SNF (Serverless and Functions) architecture
• Excellent communication and collaboration skills
• Immediate joiners preferred

At MrPropTek, we're redefining the future of property technology with innovative digital solutions. Join a team where your skills truly matter and your ideas shape what’s next.

Key Responsibilities:

• Deliver compelling product demonstrations that showcase value, efficiency, and return on investment.
• Identify and convert leads into customers, and nurture long-term relationships.
• Build a strong sales pipeline in your designated city, with an entrepreneurial mindset.
• Represent On2Cook at trade shows, exhibitions, and industry events.
• Maintain timely reporting, proactive follow-ups, and consistent deal closures.

Desired Skills and Experience

• 1–3 years of experience in sales (experience in hospitality, food tech, or kitchen equipment is a plus).
• Strong communication skills with a flair for storytelling and customer engagement.
• Passion for food technology and the ability to relate well with chefs and culinary professionals.

Title: Technical Lead, CAST AI center

Location: Bangalore

Reports to: Director, Professional Services

The Person:  The successful candidate will be an intelligent, highly energetic self-starter with excellent communication, technical skills with a very solid technical background in the application development world. Experience of working in Application Modernization / DevOps / Cloud readiness assessments / Flaw Interception & Security projects is mandatory. Prior experience in working with any professional services teams would be a big plus. And you know, love and understand complex technologies, and always seek out engaging technical discussions and has the appetite to work in a fast-paced consulting environment.

Role & Responsibilities: As a lead, you will help address various customer’s problems  - Identifying the applications which can be transformed to cloud, identifying the security vulnerabilities to reduce the business risk, assist Customer modernize their applications by providing MRI like visibility of the software in assessing the complexity, functionality etc, identifying the productivity of the vendor teams to help optimize the efficient use of budget, identifying regulatory requirements like storage of personal data in the applications and help business to be compliant and various other use cases.

Role combines a thorough understanding of the product and recommending the CAST solutions.

• Lead project teams in all technical aspects of project execution, by giving guidance to consultants and project stakeholders, by delivering advanced technical configuration of CAST products
• Should able to analyze an enterprise application using AIP platform of all the phases in the product life cycle
• Work in complete autonomy to deliver project deliverables, for advanced technical deliverables, with required level of quality
• Understand and interpret the various CAST metrics to customers in solving specific use case of CAST customers
• Must have troubleshooting skills
• Able to proactively identify risks related to application /deliverables and propose a mitigation plan
• Capable to execute Pilots and Assessments
• Take responsibility for analyzing a customer application using the CAST product to provide end to end process including the customer process and communication
• Provide custom solutions to customer requirements
• In synchronization with Project Manager, detect potential risks and issues, engage and track remediation plans. Contribute proactively to designing remediation plan for Senior level.
• Contribute to improvement of internal process, tooling and quality process
• Design, build and collect technical materials as part of project executions in a spirit of reusability for future engagements and maintain knowledge on best practices, tools and reusable components for CAST analysis

Experience of the AD world, excellent problem solving & solution-oriented skills, communication skills and a very strong drive are key characteristics for success.

Qualifications:

• Bachelor’s Degree (or equivalent) in a technical discipline; a master’s degree would be a plus
• Effective communication skills in English is mandatory for non-native English speakers (oral and written)
• Minimum 8+ years of technical consultancy experience software development / software implementation in the software industry
• Strong technical expertise and experience in either J2EE or .NET and one of the common databases such as Oracle, DB2 or SQL Server
• Excellent communication skills (oral and written) including an ability to communicate effectively at senior levels within client organizations
• Strong knowledge of the AD ‘world’ is mandatory
• Ability to work independently toward stated business goals

Job Title: Human Resources Manager (only from product-based companies)

Location: New Delhi, We are based out of Research & Innovation Park in IIT Delhi

Job Type: Full-time

Reports to: CEO

Summary: We are seeking an experienced Human Resources Manager to join our team. The ideal candidate will have a minimum of 5 years of experience in recruitment, team management, and employee relations. The Human Resources Manager will be responsible for managing the day-to-day operations of the HR department, developing and implementing HR policies and procedures, and ensuring compliance with all applicable employment laws and regulations.

Key Responsibilities:

Develop and implement HR policies and procedures to ensure compliance with all applicable employment laws and regulations.

Manage the recruitment process, including developing job descriptions, posting job openings, screening resumes, and conducting interviews.

Develop and implement employee training and development programs to ensure that employees have the necessary skills to perform their jobs effectively.

Manage employee relations issues, including grievances, conflicts, and disciplinary actions.

Oversee the performance management process, including setting performance goals and providing feedback and coaching to employees.

Manage the compensation and benefits program, including developing and implementing competitive compensation and benefits packages.

Maintain HR records and ensure that employee files are up-to-date and accurate.

Develop and implement HR metrics to measure the effectiveness of HR programs and initiatives.

Partner with senior leaders to develop and implement HR strategies that support the overall goals of the organization.

Requirements:

Bachelor's degree in Human Resources or related field.

Minimum of 5 years of experience in recruitment, team management, and employee relations.

Strong knowledge of employment laws and regulations.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

Strong problem-solving and decision-making skills.

Ability to handle sensitive and confidential information.

Strong organizational and time management skills.

▪ Identifies business opportunities by identifying prospects.

▪ Sells products by establishing contact and developing relationships with prospects. 

▪ Recommends solutions to issues in constructive ways.

▪ Outbound calling on data collected through lead generation activities / secondary data sources. 

▪ Conducts daily follow-ups on older leads and work on new leads.

▪ Maintains quality service by establishing and enforcing organization standards. 

▪ Is energetic, well-spoken, and eager to close sales deals and generate revenue for the organization.

**Work remotely / Work From Home with BigStep Technologies throughout your tenure**

Desired candidates must have 7+ years of total experience in backend development with good expertise in MEAN Stack (MongoDB, ExpressJS, AngularJS, Node.js) and JavaScript, along with strong development and coding skills, good analytical and problem-solving skills.

Roles and Responsibilities :

What You'll Do

• Create the system architecture for any product from scratch as well as drive it for more than one development teams
• Design and deliver solutions that enable fast and efficient deployment of quality code to production
• Document the architectural blueprint and end to end design through flowcharts and diagrams.
• Set coding standards for development teams and ensure all released code is following standards
• Oversee the code review process, performing reviews when necessary
• Establish strong communication channels and relationships with the development teams, supporting them throughout the release cycle
• Continuously evaluate the existing software to identify areas of improvement and ensure architectural integrity as additional features are added.
• Lead DevOps and implement tooling and process improvements when you identify gaps
• Work with various stakeholders and identify the scope of the work, provide high level estimations, create a timeline and come up with the approach and design for the same.
• Evaluate and recommend tools, technologies and processes to ensure the highest quality product platform.
• Coach and mentor the development teams to improve the overall expertise and skills of the team.
• Take care of the development of critical components and POCs for new technologies to be used.
• Deliver high quality deliverables individually/as a team adhering to industry best practices.
• Troubleshoot any errors or issues that arise in the application/infrastructure components quickly and efficiently.

What You Bring

• 7+ years in software development or product engineering
• Proficient in MEAN Stack
• Good experience in backend development with Node.js
• Expertise in developing RESTful APIs
• Have created multi-transactional and highly redundant systems from ideation to production
• Customer-centric mindset
• Expertise in Agile SCRUM best practices
• Expertise in implementing front-end of applications using HTML5, Angular.js
• Proficient in MVC, OOPS concepts, Web Development Concepts, HTML, JSON, REST API development
• Strong coding skills, good analytical and problem-solving skills
• Ability to break down complex technical concepts into something digestible by non-technical stakeholders