
Customer care executives manage all customer interactions via multiple channels like phone calls, emails, live chats, social media etc. They respond to varied customer queries and requests related to orders, payments, product features, technical issues etc

About Quadron iSolutions Pvt Ltd
About
Similar jobs
- Over all 2-4 years’ experience in Inventory Management System and customization with third party systems,
- Atleast 2 years of hands on experience in Cramer 8 or Above version and customisations using Cramer integrations.
- Java/PL SQL Development hands on experience.
FactWise is a fully funded, early-stage startup building b2b SaaS for a global SMB client base. Our team has alumni from MIT, Stanford, GeorgiaTech, UCL, the IITs, VJTI, Amazon and McKinsey, and currently comprises frontend, backend, full stack developers, UI/UX engineers, product managers, data scientist, and Ops, HR, Marketing. We'd love to get to know you better!
Responsibilities
- Develop and implement HR strategies and initiatives aligned with the overall business strategy
- Manage the recruitment and selection process
- Develop and monitor overall HR strategies, policies, systems, tactics and procedures across the organization
- Nurture a positive working environment
- Oversee and manage a performance appraisal system that drives high performance
- Maintain a pay plan and benefits program
- Create learning and development programs and initiatives that provide internal development opportunities for employees
- Report to management and provide decision support through HR metrics
- Ensure legal compliance throughout human resource management
- Maintain compliance with employment laws and regulations and recommended best practices; review policies and practices to maintain compliance
- Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
Requirements
- Strong communication, interpersonal, negotiation and conflict management skills,
- Excellent organisational skills and attention to detail,
- Etrong analytical and problem-solving skills,
- Ability to architect strategy and drive execution,
- In-depth knowledge of employment-related laws, regulations, and HR best practices,
- Demonstrable experience with Human Resources metrics,
- Proficiency with Microsoft Office Suite
As a young startup, we are hoping to be joined by self-starting, hardworking, passionate individuals who are committed to delivering their best, who can grow into future leaders of FactWise.

Work Timings: 1:30 PM to 10:30 PM IST
Location: Noida/Delhi NCR/Mumbai
Qualifications: B Tech / MCA or Higher
Experience: 2-7 Years
IMMEDIATE JOINERS & SERVNG NOTICE PERIOD CANDIDATES ARE PREFFERED.
NextGen Invent (“NGI”) is a leading global professional services company that specializes in providing strategy, technology, operations, and data management services. NGI has always been at the forefront in providing solutions using disruptive technologies such as Big Data Analytics, Blockchain, IOT, Artificial Intelligence and Augmented Reality. Our in-depth Industry knowledge, specialized technical expertise, unmatched data science experience, and global delivery network along with our “Customer first” policy has allowed us to grow via word of mouth. Our clients are fortune 500 companies to start-ups with innovative ideas. Regardless of technology, we can be your trusted technology partner who can solve your business problems. NGI is Microsoft gold certified partner, AWS consulting partner and IBM Registered Partner.
For more updated information,
please follow-us on https://www.linkedin.com/company/nextgen-invent-corporation." target="_blank">https://www.linkedin.com/company/nextgen-invent-corporation.
Headquartered: New York, USA
KEY RESPONSIBILITIES:
You'll be expected to own projects from start-to-finish. We are looking for passionate Web Engineers who appreciates good engineering and user experience. The person should be enthusiastic about maintaining a clean codebase and possess a passion for pushing web technologies to the limits to design and build exceptional products.
§ Work closely with design, product management, and development teams to create elegant, usable, responsive, and interactive interfaces across multiple devices.
§ Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable components and maintainability of the code.
§ Demonstrates excellent problem solving & debugging skills.
§ An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
§ Write unit and integration tests to improve and maintain high code coverage.
Skills, Knowledge, Experience:
• Excellent programming skills in JavaScript
• Experience with expertise in designing and implementing high-performance web applications
• Expert in SPA Frameworks React JS
• Solid understanding and demonstrated ability of creating self-contained, reusable, and testable modules and components.
• Solid understanding of HTML5, CSS3 and cross-browser compatibility issues.
• Solid understanding of CSS box model and flex layouts.
• Proficient in SASS.
• Experience with REST APIs, Node JS/.Net Web API/Golang is a plus.
• Experience with the entire Software Development Life Cycle (SDLC)
• Experience with unit testing & Test-Driven Development (TDD) with various test frameworks (like Jasmine, Karma, Protractor).
• Experience in optimizing the application for performance and scalability.
• Experience in state management using Akita and cross-browser support.
• Experience with Git.
• Experience with DevOps tools for CI/CD
• Working with USA or European clients is a plus.
• Experience working with multi-vendor, multi-culture, distributed offshore and onshore development teams in dynamic and complex environment.
• Must have excellent written and verbal communication skills.

Primary Responsibilities
1. Responsible for working with the tech lead and coding the assigned tasks.
2. Responsible for delivering the assigned tasks with the highest quality on time.
3. Responsible to code and documenting for required projects.
4. Responsible for submitting Daily/weekly status reports to the Tech lead.
5. Responsible for debugging, troubleshooting the bugs and fixing them.
Secondary Responsibilities
1. Responsible for attending internal SCRUM meetings.
2. Responsible for peer review.
3. Interaction with the Tech lead, Product Owner, and QA team.
4. Experience with full Software Development Life Cycle (SDLC) and Agile Methodology.
Eligibility:
Angular (10+), Angular JS, Web API, C#, Asp.Net (Asp.Net Core & Angular), Azure DevOps, Webservices,
Windows services
Urgent Opening For Regional Manager - North/ South/ West Region
Job Description:
- To set up and manage the distribution channel & sales force across the country, deliver topline, with the objective to maximise sales of company products within budgets.
- Manage distribution Channel sales across the country with right product mix, with P&L accountability.
- Identify, select, appoint partners, decide incentives & implement promotional programs.
- Provide feedback on market/customer requirement in order to support product creation.
- Ensure Legal compliance / statutory requirements across regions.
- Ensure the distribution width and depth is augmented in terms of geography and number of partners, build distribution width for new products, ensure retail programs are run and point of sale material is used effectively to influence customers at point of sale to maximize availability.
- Develop and implement effective sales strategies
- Lead nationwide sales team members to achieve sales targets
- Establish productive and professional
- point of sale material is used effectively to influence customers at point of sale to maximize availability. Develop and implement effective sales strategies
- Lead nationwide sales team members to achieve sales targets
- Establish productive and professional relationships with key personnel in assigned customer accounts
- Negotiate and close agreements with large customers
- Manage and oversee the daily operations of the sales department
- Monitor and analyze performance metrics and suggest improvements
- Prepare monthly, quarterly and annual sales forecasts
- Perform research and identify new potential customers and new market opportunities
- Provide timely and effective solutions aligned with clients' needs
- Timely recovery of dues
- Experience in Digital Marketing with a specific focus on Google Ads
- Manage and scale e-commerce campaigns of big brands globally Google Ads certified (preferred)
- Working Proficiency with Google Ads, Google Ads Editor, Google Merchant center
- Working knowledge of various campaign types like Google Search, Google Display, Shopping, and YouTube Ads
- Advanced knowledge of Microsoft excel
- Strategise SEM campaigns and align it against the whole digital marketing strategy Understanding and implementation of funnel approach - measurement of events like add to cart, checkout, etc on websites and also building audiences related to these events
- Tracking and setup of all events through Google Tag Manager
- Analyze data from various other sources (like Google Analytics, Hotjar, etc) and find insights and on how to grow faster
- Creative inputs and AB Testing - strategise on creatives and map them to relevant audiences, test different versions and formats to continually optimize campaigns
- Find new opportunities to grow revenue and sales.
Title:-Salesforce developer with Tibco integration
Location:-Pune
Exp:-4+yrs
CTC:-20-23lpa
KEY RESPONSIBILITIES:
- Develop enhancements to support the implementation of multiple strategic business units
- Analyze production support defects and develop code fixes
- Provide technical guidance to key business stakeholders
- Collaborate with Platform Manager and Technical Architect on technical and solution designs
- Work with other IT teams on integration related issues and enhancements
- Provide guidance to QA team on testing requirements
- Document technical and solution designs
- Adhere to the documented agile process and comply with corporate standards/policies
SPECIFIC KNOWLEDGE & SKILLS:
· Experience with the development of the following components:
o Apex Triggers and Batch classes
o Lightning Web Components
o Flows, Process Builder, and Workflows
o Web Services
- Knowledge and experience of Sales Cloud implementations
- Experience with the development of Tibco Scribe and the creation of data flows
- Extensive knowledge of all admin tasks



We’re looking to hire someone to help scale Machine Learning and NLP efforts at Episource. You’ll work with the team that develops the models powering Episource’s product focused on NLP driven medical coding. Some of the problems include improving our ICD code recommendations , clinical named entity recognition and information extraction from clinical notes.
This is a role for highly technical machine learning & data engineers who combine outstanding oral and written communication skills, and the ability to code up prototypes and productionalize using a large range of tools, algorithms, and languages. Most importantly they need to have the ability to autonomously plan and organize their work assignments based on high-level team goals.
You will be responsible for setting an agenda to develop and ship machine learning models that positively impact the business, working with partners across the company including operations and engineering. You will use research results to shape strategy for the company, and help build a foundation of tools and practices used by quantitative staff across the company.
What you will achieve:
-
Define the research vision for data science, and oversee planning, staffing, and prioritization to make sure the team is advancing that roadmap
-
Invest in your team’s skills, tools, and processes to improve their velocity, including working with engineering counterparts to shape the roadmap for machine learning needs
-
Hire, retain, and develop talented and diverse staff through ownership of our data science hiring processes, brand, and functional leadership of data scientists
-
Evangelise machine learning and AI internally and externally, including attending conferences and being a thought leader in the space
-
Partner with the executive team and other business leaders to deliver cross-functional research work and models
Required Skills:
-
Strong background in classical machine learning and machine learning deployments is a must and preferably with 4-8 years of experience
-
Knowledge of deep learning & NLP
-
Hands-on experience in TensorFlow/PyTorch, Scikit-Learn, Python, Apache Spark & Big Data platforms to manipulate large-scale structured and unstructured datasets.
-
Experience with GPU computing is a plus.
-
Professional experience as a data science leader, setting the vision for how to most effectively use data in your organization. This could be through technical leadership with ownership over a research agenda, or developing a team as a personnel manager in a new area at a larger company.
-
Expert-level experience with a wide range of quantitative methods that can be applied to business problems.
-
Evidence you’ve successfully been able to scope, deliver and sell your own research in a way that shifts the agenda of a large organization.
-
Excellent written and verbal communication skills on quantitative topics for a variety of audiences: product managers, designers, engineers, and business leaders.
-
Fluent in data fundamentals: SQL, data manipulation using a procedural language, statistics, experimentation, and modeling
Qualifications
-
Professional experience as a data science leader, setting the vision for how to most effectively use data in your organization
-
Expert-level experience with machine learning that can be applied to business problems
-
Evidence you’ve successfully been able to scope, deliver and sell your own work in a way that shifts the agenda of a large organization
-
Fluent in data fundamentals: SQL, data manipulation using a procedural language, statistics, experimentation, and modeling
-
Degree in a field that has very applicable use of data science / statistics techniques (e.g. statistics, applied math, computer science, OR a science field with direct statistics application)
-
5+ years of industry experience in data science and machine learning, preferably at a software product company
-
3+ years of experience managing data science teams, incl. managing/grooming managers beneath you
-
3+ years of experience partnering with executive staff on data topics



