DocNexus
http://www.docnexus.aiAbout
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Jobs at DocNexus
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At DocNexus, we’re revolutionizing how life sciences companies search and generate insights. Our search platform unlocks powerful insights, and we're seeking a Customer Success Team Member with strong technical skills to help our customers harness its full potential.
What you’ll do:
- Customer Support: Troubleshoot and resolve customer queries, particularly around referral reports, data anomalies, and data generation using our platform.
- Data Queries (BigQuery/ClickHouse): Respond to customer requests for custom data queries, working with large datasets in BigQuery and ClickHouse to deliver precise insights.
- Onboarding & Training: Lead onboarding for new customers, guide teams on platform usage, and manage access requests.
- Listen & Improve: Collect and act on customer feedback to continuously improve the platform, collaborating with the product team to enhance functionality.
- Technical Documentation: Assist with technical resources and help create training materials for both internal and customer use.
What you bring:
- Strong Technical Skills: Proficient in querying with BigQuery and ClickHouse. Comfortable working with complex data, writing custom queries, and resolving technical issues.
- Customer-Focused: Excellent communication skills, able to translate technical data insights to non-technical users and provide solutions clearly and effectively.
- Problem-Solver: Strong analytical skills and a proactive mindset to address customer needs and overcome challenges in a fast-paced environment.
- Team Player: Work collaboratively with both internal teams and customers to ensure success.
If you're passionate about data, thrive in a technical environment, and are excited to support life sciences teams in their data-driven decision-making, we'd love to hear from you!
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
Elastic SearchDocNexus is revolutionizing the global medical affairs & commercial ecosystem with search. We provide a next-generation data platform that simplifies searching through millions of insights, publications, clinical trials, payments, and social media data within seconds to identify healthcare professionals (HCPs), products, manufacturers, and healthcare systems. Leveraging AI-powered Knowledge Graphs, DocNexus assists life science organizations in finding the right key opinion leaders (KOL/DOLs) who play a crucial role in developing and bringing life-saving pharmaceutical products and medical devices to market. Backed by industry leaders such as Techstars, JP Morgan, Mass Challenge, and recognized as one of the Top 200 Most Innovative Startups by TechCrunch Disrupt, we are committed to transforming healthcare insights. We are seeking a skilled and passionate DevOps Engineer to join our dynamic team and contribute to the efficient development, deployment, and maintenance of our platform.
We are looking for a visionary Sr. Full Stack Engineering Lead who is passionate about building and leading our technology department. The ideal candidate will have a solid technical background and experience in leading a team to drive innovation and growth. As Engineering Lead, you will oversee the development and dissemination of technology for external customers, vendors, and other clients to help improve and increase business.
Leadership and Strategy:
- Lead the engineering team and make strategic decisions regarding the technology stack, project management, and resource allocation.
- Establish the company’s technical vision and lead all aspects of technological development.
Development:
- Develop and maintain the front-end and back-end of web applications.
- Ensure the performance, quality, and responsiveness of applications.
- Collaborate with a team to define, design, and ship new features.
Maintenance and Optimization:
- Maintain code integrity and organization.
- Identify and correct bottlenecks and fix bugs.
- Continually work on optimizing the performance of different applications.
Security: Ensure the security of the web applications by integrating security best practices.
- Regularly update the system to protect against vulnerabilities.
Innovation:
- Research and implement new technologies and frameworks that can improve the performance and user experience of the platform.
- Stay informed on emerging technologies and trends that can potentially impact the company's products and services.
Collaboration and Communication:
- Work closely with other departments to understand their needs and translate them into technical solutions.
- Communicate technology strategy to partners, management, investors, and employees.
Project Management:
- Oversee and support project planning, deadlines, and progress.
- Ensure that the technology standards and best practices are maintained across the organization.
Mentoring and Team Building:
- Foster a culture of innovation and excellence within the technology team.
- Mentor and guide the professional and technical development of team members.
Front-End Development:
- HTML/CSS: For structuring and styling the web pages.
- JavaScript/TypeScript: Core scripting language, along with frameworks like Angular, React, or Vue.js for dynamic and responsive user interfaces.
Back-End Development:
- Python: Using frameworks like Django or Flask for server-side logic.
- Node.js: JavaScript runtime environment for building scalable network applications.
- Ruby on Rails: A server-side web application framework written in Ruby.
Database Management:
- SQL Databases: MySQL, PostgreSQL for structured data storage.
- NoSQL Databases: MongoDB, Cassandra for unstructured data or specific use cases.
Server Management:
- Nginx or Apache: For server and reverse proxy functionalities.
- Docker: For containerizing applications and ensuring consistency across multiple development and release cycles.
- Kubernetes: For automating deployment, scaling, and operations of application containers.
DevOps and Continuous Integration/Continuous Deployment (CI/CD):
- Git: For version control.
- Jenkins, Travis CI, or CircleCI: For continuous integration and deployment.
- Ansible, Chef, or Puppet: For configuration management.
Cloud Services:
- AWS: For various cloud services like computing, database storage, content delivery, etc.
- Serverless Frameworks: Such as AWS Lambda or Google Cloud Functions for running code without provisioning or managing servers.
Security:
- OAuth, JWT: For secure authentication mechanisms.
- SSL/TLS: For secure data transmission.
- Various Encryption Techniques: To safeguard sensitive data.
Performance Monitoring and Testing:
- Selenium, Jest, or Mocha: For automated testing.
- New Relic or Datadog: For performance monitoring.
Data Science and Analytics:
- Python Libraries: NumPy, Pandas, or SciPy for data manipulation and analysis.
- Machine Learning Frameworks: TensorFlow, PyTorch for implementing machine learning models.
Other Technologies:
- GraphQL: For querying and manipulating data efficiently.
- WebSockets: For real-time bi-directional communication between web clients and servers.
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Disclaimer: Only for serious folks. Work that challenges, excites, scares you and lets you go to bed satisfied!
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Note: In case you don't see a role that you’d fit in, but would love to be a part of the team at some point, we’d love to stay connected. Send us your details at [email protected]
Who we are:
F22 Labs was started in 2014 by Murtuza and Hari, 2 childhood friends who always dreamt of starting a business of their own. After working at leading startups initially in their careers, they decided to take the plunge.
Over the last 7 years, we’ve been fortunate and blessed to have worked with 250+ entrepreneurs, who have trusted us with their dream of building their startups. Some of them include Hollywood celebrities like BJ Novak and Fortune 500s like Pizza Hut Inc.
Some of our products have gone on to be used, loved and have received investment from Charlie Cheever(Cofounder of Quora), Snoop Dog(does he even need an introduction?), Evan Williams (Cofounder of Twitter) and have been nominated for awards like the Webbys.
F22 Labs has won the Top 10 Software development company awards from highly respected Clutch.co for multiple years.
One cool thing about working at F22 Labs is you can never be bored. We’re working on various products cutting across different industries like: HealthCare, Non Profits, Entertainment, B2B SaaS, Ecommerce, Fashion, Sports, Travel, Fintech, Marketplaces, EdTech, LegalTech, IOT.
We have presented our products at international conventions like WebSummit Lisbon, RiseConf HongKong, Collision Conf New Orleans, Pizza Expo Las Vegas
What we do:
We build beautiful, robust and scalable web and mobile applications for idea stage founders and growth stage startups based out of USA, Canada, Mexico, Middle East, India, Nigeria, South Africa, Singapore etc.
Our Core Values:
- Honesty & Transparency: Speak your mind and do what feels right.
- Empathy: Be kind. Listen Intently. Trust by default.
- Stay Hungry, Stay Foolish: Have childlike curiosity and hunger to learn.
- Hustle Hard: Do more with less.
- Teach, don’t preach: Knowledge grows when shared.
Perks:
- State of the Art gadgets
- Complete Health coverage for you and your family
- Flexible work timings
- Top-notch Healthcare
- Care & Appreciation
- Flexible Schedules
- Supercharged Learning
- TechTalks Sessions
- Amazing Office Indoor Games
- Cool & Fun Working Enviornment
- Accommodation & Meal for Relocation
Our Hiring process:
- A Profile Review: Resume, Portfolios, personal websites, Github, anything else you want to share with us.
- A Technical task that relates to the work you will be doing
- A Final round of interview
- An Offer and onboard you are!
Know more about us @F22Labs:
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