DocNexus
https://docnexus.aiAbout
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Jobs at DocNexus
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At DocNexus, we’re revolutionizing how life sciences companies search and generate insights. Our search platform unlocks powerful insights, and we're seeking a Customer Success Team Member with strong technical skills to help our customers harness its full potential.
What you’ll do:
- Customer Support: Troubleshoot and resolve customer queries, particularly around referral reports, data anomalies, and data generation using our platform.
- Data Queries (BigQuery/ClickHouse): Respond to customer requests for custom data queries, working with large datasets in BigQuery and ClickHouse to deliver precise insights.
- Onboarding & Training: Lead onboarding for new customers, guide teams on platform usage, and manage access requests.
- Listen & Improve: Collect and act on customer feedback to continuously improve the platform, collaborating with the product team to enhance functionality.
- Technical Documentation: Assist with technical resources and help create training materials for both internal and customer use.
What you bring:
- Strong Technical Skills: Proficient in querying with BigQuery and ClickHouse. Comfortable working with complex data, writing custom queries, and resolving technical issues.
- Customer-Focused: Excellent communication skills, able to translate technical data insights to non-technical users and provide solutions clearly and effectively.
- Problem-Solver: Strong analytical skills and a proactive mindset to address customer needs and overcome challenges in a fast-paced environment.
- Team Player: Work collaboratively with both internal teams and customers to ensure success.
If you're passionate about data, thrive in a technical environment, and are excited to support life sciences teams in their data-driven decision-making, we'd love to hear from you!
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
Elastic SearchDocNexus is revolutionizing the global medical affairs & commercial ecosystem with search. We provide a next-generation data platform that simplifies searching through millions of insights, publications, clinical trials, payments, and social media data within seconds to identify healthcare professionals (HCPs), products, manufacturers, and healthcare systems. Leveraging AI-powered Knowledge Graphs, DocNexus assists life science organizations in finding the right key opinion leaders (KOL/DOLs) who play a crucial role in developing and bringing life-saving pharmaceutical products and medical devices to market. Backed by industry leaders such as Techstars, JP Morgan, Mass Challenge, and recognized as one of the Top 200 Most Innovative Startups by TechCrunch Disrupt, we are committed to transforming healthcare insights. We are seeking a skilled and passionate DevOps Engineer to join our dynamic team and contribute to the efficient development, deployment, and maintenance of our platform.
We are looking for a visionary Sr. Full Stack Engineering Lead who is passionate about building and leading our technology department. The ideal candidate will have a solid technical background and experience in leading a team to drive innovation and growth. As Engineering Lead, you will oversee the development and dissemination of technology for external customers, vendors, and other clients to help improve and increase business.
Leadership and Strategy:
- Lead the engineering team and make strategic decisions regarding the technology stack, project management, and resource allocation.
- Establish the company’s technical vision and lead all aspects of technological development.
Development:
- Develop and maintain the front-end and back-end of web applications.
- Ensure the performance, quality, and responsiveness of applications.
- Collaborate with a team to define, design, and ship new features.
Maintenance and Optimization:
- Maintain code integrity and organization.
- Identify and correct bottlenecks and fix bugs.
- Continually work on optimizing the performance of different applications.
Security: Ensure the security of the web applications by integrating security best practices.
- Regularly update the system to protect against vulnerabilities.
Innovation:
- Research and implement new technologies and frameworks that can improve the performance and user experience of the platform.
- Stay informed on emerging technologies and trends that can potentially impact the company's products and services.
Collaboration and Communication:
- Work closely with other departments to understand their needs and translate them into technical solutions.
- Communicate technology strategy to partners, management, investors, and employees.
Project Management:
- Oversee and support project planning, deadlines, and progress.
- Ensure that the technology standards and best practices are maintained across the organization.
Mentoring and Team Building:
- Foster a culture of innovation and excellence within the technology team.
- Mentor and guide the professional and technical development of team members.
Front-End Development:
- HTML/CSS: For structuring and styling the web pages.
- JavaScript/TypeScript: Core scripting language, along with frameworks like Angular, React, or Vue.js for dynamic and responsive user interfaces.
Back-End Development:
- Python: Using frameworks like Django or Flask for server-side logic.
- Node.js: JavaScript runtime environment for building scalable network applications.
- Ruby on Rails: A server-side web application framework written in Ruby.
Database Management:
- SQL Databases: MySQL, PostgreSQL for structured data storage.
- NoSQL Databases: MongoDB, Cassandra for unstructured data or specific use cases.
Server Management:
- Nginx or Apache: For server and reverse proxy functionalities.
- Docker: For containerizing applications and ensuring consistency across multiple development and release cycles.
- Kubernetes: For automating deployment, scaling, and operations of application containers.
DevOps and Continuous Integration/Continuous Deployment (CI/CD):
- Git: For version control.
- Jenkins, Travis CI, or CircleCI: For continuous integration and deployment.
- Ansible, Chef, or Puppet: For configuration management.
Cloud Services:
- AWS: For various cloud services like computing, database storage, content delivery, etc.
- Serverless Frameworks: Such as AWS Lambda or Google Cloud Functions for running code without provisioning or managing servers.
Security:
- OAuth, JWT: For secure authentication mechanisms.
- SSL/TLS: For secure data transmission.
- Various Encryption Techniques: To safeguard sensitive data.
Performance Monitoring and Testing:
- Selenium, Jest, or Mocha: For automated testing.
- New Relic or Datadog: For performance monitoring.
Data Science and Analytics:
- Python Libraries: NumPy, Pandas, or SciPy for data manipulation and analysis.
- Machine Learning Frameworks: TensorFlow, PyTorch for implementing machine learning models.
Other Technologies:
- GraphQL: For querying and manipulating data efficiently.
- WebSockets: For real-time bi-directional communication between web clients and servers.
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About Us
Incubyte is an AI-first software development agency, built on the foundations of software craft, where the “how” of building software matters as much as the “what”. We partner with companies of all sizes, from helping enterprises build, scale, and modernize; to pre-product founders bring their ideas to life.
Incubees are power users of AI across the SDLC for speed and efficiency. Guided by Software Craftsmanship values and eXtreme Programming practices, we bring velocity together with the discipline of quality engineering to deliver high-impact, reliable solutions – fast.
Guiding Principles
- Living and breathing our guiding principles on a daily basis is key to success at Incubyte:
- Relentless Pursuit of Quality with Pragmatism
- Striving for exceptional quality without losing sight of practical delivery needs.
- Extreme Ownership Taking full responsibility for decisions, work, and outcomes.
- Proactive Collaboration Actively seeking opportunities to collaborate and leverage the team’s collective strengths.
- Active Pursuit of Mastery Continuously learning, improving, and mastering the craft, never settling for ‘good enough’.
- Invite, Give, and Act on Feedback
- Creating a culture of timely, respectful, actionable feedback for mutual growth.
- Ensuring Client Success Acting as trusted consultants and focusing on delivering true value and outcomes for clients.
Job Description
This is a remote position
Experience Level
This role is ideal for engineers with 5+ years of total experience, including strong hands-on software development experience and 1+ year of technical leadership experience, with a proven track record of shipping complex projects successfully.
An experienced individual contributor and leader who thrives in large, complex projects with widespread impact.
Role Overview
As a Senior Engineer, you’ll ensure that projects don’t just get built — they get shipped. You’ll be the driving force behind architecture design, technical decision-making, project delivery, and stakeholder communication.
A Senior Craftsperson is a multiplier for any team:
- Able to independently own ill-defined, highly ambiguous projects.
- Thinks holistically across Product, Design, Platform, and Operations to deliver highly impactful solutions.
- Shapes roadmaps to tackle complex problems incrementally.
- Raises the quality, correctness, and suitability of their team’s work, with visible impact across their business domain and beyond.
- Strong mentor, role model, and coach for other engineers.
If you take pride in shipping high-quality software, mentoring teams, and creating an environment where engineers can thrive, we’d love to hear from you.
What You’ll Do
- Lead projects end-to-end, from architecture to deployment, ensuring timely, high-quality delivery.
- Collaborate with Engineering and Product Managers to plan, scope, and break work into manageable tasks.
- Always know if the project can ship, with clear trade-offs when needed.
- Drive technical decisions with a shipping-first mindset and active participation in key meetings.
- Maintain deep knowledge of your services, identifying risks and creating mitigation strategies.
- Review code for quality and best practices, mentoring engineers to improve their craft.
- Communicate clearly with stakeholders, set realistic expectations, and build trust.
- Support and guide engineers, helping unblock issues and foster collaboration.
- Anticipate challenges, prepare fallback plans, and facilitate problem-solving.
- Keep documentation accurate, up-to-date, and accessible.
You will also:
- Lead highly ambiguous projects of critical business impact, balancing engineering, operational, and client priorities.
- Link technical contributions directly to business impact, helping the team and stakeholders align.
- Contribute meaningfully to team goals, with visibility into business objectives over multiple quarters.
- Ensure safe rollout of new features through incremental releases, monitoring, and metrics.
- Anticipate and mitigate risks across connected systems, ensuring minimal operational impact.
- Proactively improve system quality and longevity while leveling up those around you.
- Shape roadmaps, vision, and practices of the engineering discipline, influencing both your team and the wider business.
Requirements
What We’re Looking For
- 5+ years of software development experience, with strong architectural design skills.
- Strong hands-on experience with Python and PHP (must-have) and react.js (good-have).
- 1+ year in a technical leadership role, managing pods or cross-functional teams.
- Proficiency in system design, service ownership, and technical documentation.
- Strong experience with code reviews and quality assurance practices.
- Proven ability to communicate effectively with technical and non-technical stakeholders.
- Track record of delivering complex projects on time.
You will also bring:
- Ability to own large, complex projects with widespread impact.
- Demonstrated influence beyond the immediate team, shaping outcomes across a business domain.
- Strengths in stakeholder management and navigating complex scenarios.
- Skills in deliberate discovery to uncover unknowns and design solutions that succeed in real-world conditions.
Benefits
What We Offer
Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.
Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk.
Cutting-Edge Projects: Work on exciting projects with the latest AI technologies
Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance.
Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind.
And More: Extra perks to support your well-being and professional growth.
Work Environment
- Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results.
- Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered.
- Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team.
Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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