FreeSWITCH Engineer

Job Role : DevOps Engineer (Python + DevOps)

Experience : 4 to 10 Years

Location : Hyderabad

Work Mode : Hybrid

Mandatory Skills : Python, Ansible, Docker, Kubernetes, CI/CD, Cloud (AWS/Azure/GCP)

Job Description :

We are looking for a skilled DevOps Engineer with expertise in Python, Ansible, Docker, and Kubernetes.

The ideal candidate will have hands-on experience automating deployments, managing containerized applications, and ensuring infrastructure reliability.

Key Responsibilities :

• Design and manage containerization and orchestration using Docker & Kubernetes.
• Automate deployments and infrastructure tasks using Ansible & Python.
• Build and maintain CI/CD pipelines for streamlined software delivery.
• Collaborate with development teams to integrate DevOps best practices.
• Monitor, troubleshoot, and optimize system performance.
• Enforce security best practices in containerized environments.
• Provide operational support and contribute to continuous improvements.

Required Qualifications :

• Bachelor’s in Computer Science/IT or related field.
• 4+ years of DevOps experience.
• Proficiency in Python and Ansible.
• Expertise in Docker and Kubernetes.
• Hands-on experience with CI/CD tools and pipelines.
• Experience with at least one cloud provider (AWS, Azure, or GCP).
• Strong analytical, communication, and collaboration skills.

Preferred Qualifications :

• Experience with Infrastructure-as-Code tools like Terraform.
• Familiarity with monitoring/logging tools like Prometheus, Grafana, or ELK.
• Understanding of Agile/Scrum practices.

Job Title : IBM Sterling Integrator Developer

Experience : 3 to 5 Years

Locations : Hyderabad, Bangalore, Mumbai, Gurgaon, Chennai, Pune

Employment Type : Full-Time

Job Description :

We are looking for a skilled IBM Sterling Integrator Developer with 3–5 years of experience to join our team across multiple locations.

The ideal candidate should have strong expertise in IBM Sterling and integration, along with scripting and database proficiency.

Key Responsibilities :

• Develop, configure, and maintain IBM Sterling Integrator solutions.
• Design and implement integration solutions using IBM Sterling.
• Collaborate with cross-functional teams to gather requirements and provide solutions.
• Work with custom languages and scripting to enhance and automate integration processes.
• Ensure optimal performance and security of integration systems.

Must-Have Skills :

• Hands-on experience with IBM Sterling Integrator and associated integration tools.
• Proficiency in at least one custom scripting language.
• Strong command over Shell scripting, Python, and SQL (mandatory).
• Good understanding of EDI standards and protocols is a plus.

Interview Process :

• 2 Rounds of Technical Interviews.

Additional Information :

• Open to candidates from Hyderabad, Bangalore, Mumbai, Gurgaon, Chennai, and Pune.

We are seeking a skilled and proactive Kubernetes Administrator with strong hands-on experience in managing Red Hat OpenShift environments. The ideal candidate will have a solid background in Kubernetes administration, ArgoCD, and Jenkins.

This role demands a self-motivated, quick learner who can confidently manage OpenShift-based infrastructure in production environments, communicate effectively with stakeholders, and escalate issues promptly when needed.

Key Skills & Qualifications

• Strong experience with Red Hat OpenShift and Kubernetes administration (OpenShift or Kubernetes certification a plus).
• Proven expertise in managing containerized workloads on OpenShift platforms.
• Experience with ArgoCD, GitLab CI/CD, and Helm for deployment automation.
• Ability to troubleshoot issues in high-pressure production environments.
• Strong communication and customer-facing skills.
• Quick learner with a positive attitude toward problem-solving.

Role Overview:

As a DevOps Engineer (L2), you will play a key role in designing, implementing, and optimizing infrastructure. You will take ownership of automating processes, improving system reliability, and supporting the development lifecycle.

Key Responsibilities:

• Design and manage scalable, secure, and highly available cloud infrastructure.
• Lead efforts in implementing and optimizing CI/CD pipelines.
• Automate repetitive tasks and develop robust monitoring solutions.
• Ensure the security and compliance of systems, including IAM, VPCs, and network configurations.
• Troubleshoot complex issues across development, staging, and production environments.
• Mentor and guide L1 engineers on best practices.
• Stay updated on emerging DevOps tools and technologies.
• Manage cloud resources efficiently using Infrastructure as Code (IaC) tools like Terraform and AWS CloudFormation.

Qualifications:

• Bachelor’s degree in Computer Science, IT, or a related field.
• Proven experience with CI/CD pipelines and tools like Jenkins, GitLab, or Azure DevOps.
• Advanced knowledge of cloud platforms (AWS, Azure, or GCP) with hands-on experience in deployments, migrations, and optimizations.
• Strong expertise in containerization (Docker) and orchestration tools (Kubernetes).
• Proficiency in scripting languages like Python, Bash, or PowerShell.
• Deep understanding of system security, networking, and load balancing.
• Strong analytical skills and problem-solving mindset.
• Certifications (e.g., AWS Certified Solutions Architect, Kubernetes Administrator) are a plus.

What We Offer:

• Opportunity to work with a cutting-edge tech stack in a product-first company.
• Collaborative and growth-oriented environment.
• Competitive salary and benefits.
• Freedom to innovate and contribute to impactful projects.

We are now seeking a talented and motivated individual to contribute to our product in the Cloud data

protection space. Ability to clearly comprehend customer needs in a cloud environment, excellent

troubleshooting skills, and the ability to focus on problem resolution until completion are a requirement.

Responsibilities Include:

Review proposed feature requirements

Create test plan and test cases

Analyze performance, diagnosis, and troubleshooting

Enter and track defects

Interact with customers, partners, and development teams

Researching customer issues and product initiatives

Provide input for service documentation

Required Skills:

Bachelor's degree in Computer Science, Information Systems or related discipline

3+ years' experience inclusive of Software as a Service and/or DevOps engineering experience

Experience with AWS services like VPC, EC2, RDS, SES, ECS, Lambda, S3, ELB

Experience with technologies such as REST, Angular, Messaging, Databases, etc.

Strong troubleshooting skills and issue isolation skills

Possess excellent communication skills (written and verbal English)

Must be able to work as an individual contributor within a team

Ability to think outside the box

Experience in configuring infrastructure

Knowledge of CI / CD

Desirable skills:

Programming skills in scripting languages (e.g., python, bash)

Knowledge of Linux administration

Knowledge of testing tools/frameworks: TestNG, Selenium, etc

Knowledge of Identity and Security

Key Responsibilities:

• Work with the development team to plan, execute and monitor deployments
• Capacity planning for product deployments
• Adopt best practices for deployment and monitoring systems
• Ensure the SLAs for performance, up time are met
• Constantly monitor systems, suggest changes to improve performance and decrease costs.
• Ensure the highest standards of security

Key Competencies (Functional):

• Proficiency in coding in atleast one scripting language - bash, Python, etc
• Has personally managed a fleet of servers (> 15)
• Understand different environments production, deployment and staging
• Worked in micro service / Service oriented architecture systems
• Has worked with automated deployment systems – Ansible / Chef / Puppet.
• Can write MySQL queries

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

• Deploy updates and fixes
• Provide Level 2 technical support
• Build tools to reduce occurrences of errors and improve client experience
• Develop software to integrate with internal back-end systems
• Perform root cause analysis for production errors
• Investigate and resolve technical issues
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance

• BSc in Computer Science, Engineering or relevant field
• Experience as a DevOps Engineer or similar software engineering role
• Proficient with git and git workflows
• Good knowledge of Node or Python
• Working knowledge of databases and SQL
• Problem-solving attitude
• Collaborative team spirit

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East. This is an excellent opportunity to join ITP’s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers. 

Job Description: