System Administration

Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.

Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.

Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.

Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.

Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.

Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.

Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.

Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.

Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.

You will collaborate with a multidisciplinary engineering team to develop various

applications for the Additive Manufacturing process chain.

• You will be required to research and implement advanced algorithms and mathematical

models.

• You will optimize CPU performance and memory usage of applications.

• You will be involved in the design of the software architecture.

• You should be self-motivated and have strategic thinking abilities.

• The working environment and architecture primarily consists of C++ geometry processing

and simulation libraries, coupled with visualization frameworks

Writing and Documenting High-Quality Code for Additive Manufacturing applications

• Developing Algorithms for Performance Improvements

• Bug Fixing and Regression Testing

• Developing Test Cases

• Designing, Developing and Implementing Geometry Processing Libraries

• Leading a Team of Junior Software Engineers and Developers (This ability will be a plus)

• Good Understanding of OOPs Concepts, Design Patterns

• Hands-On Experience in Developing Applications for The Geometry Domain

• Math Proficiency - Linear Algebra, Numerical Analysis, Computational Geometry

• Ability to Work with A Multi-Disciplinary Team of Engineers.

• Technologies (Some combination of these will be suitable)

o Strong C++, C# Skills

o Python

o OpenGL, WPF

o C#.Net, ASP.NET

o JavaScript, React, Node.js

o GPGPU, CUDA

o Full-stack cloud development

o Familiarity with Azure Dev Ops

We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.

Responsibilities:

• Identifying profitable business opportunities

• Conducting extensive market research

• Creating actionable business strategies

• Nurturing relationships with clients

• Analyzing market trends.

Corporate Sales Executive.

Preparing sales pitches and relevant collateral

● Doing a thorough mapping of potential clients and effectively prioritizing them and then charting the

sales strategy/approach

● Building strong interpersonal relationships with key client decision-makers (middle/senior

management)

● Making effective sales presentations based on the identified needs of the prospects and handling

Build & strengthen the social media platforms for the Pre-K vertical brands and leverage Social Media Marketing engines to create engagement and increase the brand share of voice. 

Responsibilities

1. Monitor & Manage the company’s social media accounts and offer constructive interaction with users.

2. Possess good knowledge of social channel best practices, social publishing tools, and social listening platforms. Expert in reporting and key social media metrics for data-backed strategy across Instagram, YouTube, Facebook, Twitter, and LinkedIn.

3. Contributes to Annual marketing strategy by leveraging social media. Obtains market share by developing social media marketing plans and programs for our brands – EK | KK

4. Proven record of developing best-in-class and innovative social content and campaigns. Formulates high-quality novel written and visual content for the social platforms/ campaigns

5. Experience in working with influencers and understanding of how they can help reach our marketing goals 6. Develop and accomplish content strategy leading to achieving the business objective of onboarding new parents seeking admissions for their children

7. Experience in community management on digital formats

8. Experience working in coordination with other departments like sales, creative & IT

9. Agency Management & strength in working with in-house creative ops/agencies/ internal stakeholders to generate content and creatives across channels

10. Insight Development and Reporting

Candidate Profile

• MBA | PGDBM in Performance / Digital Marketing
• Experience in copy writing
• 5-8 years’ experience with a reputed brand
• Design skills and basic video edits
• Insight Mapping
• Worked on Social Media Management Tools – Hubspot/ Hootsuite or equivalent

• • Key Result Areas
  
  
  1. Develop and lead desktop and mobile web Back end development. 
  2. Work on Node JS platform.
  3. Strong focus on UI Performance: optimize page load, rendering, caching, leveraging CDNs.
•  
  1. Technology Skills:
  
  
  • Advanced Javascript, CSS, HTML 5, D/XHTML, XML, JSON, DOM Concepts
  • Must have worked on a SPA frameworks:Nodejs, AngularJS or InfernoJS
  • Familiarity with common Javascript Libraries such as jQuery.
  • Fluent in responsive design and mobile / tablet UI / UX
  • Knowledge about UI testing automation
  • Web mobile (touch devices: mobiles and tablets) experience is expected
  • UI or API Performance: should have hands-on experience of optimizing page load, rendering,caching.
  • Good understanding of AJAX and its UI implications
  • Sense for appeal & aesthetics from a usability perspective

Requirements:

• Experience in Enterprise Java building restful microservices
• Strong Exposure to any of the Java Enterprise frameworks such as Spring, Vert. x, Quarkus or others
• Good exposure to databases such as PostgreSQL, MongoDB etc
• Good analytical and problem-solving capabilities along with excellent communication skills.
• Any exposure to UI programming using REACT JS or AngularJS is a plus
• Preferred candidate who can join in 15 days or max 30 days.

• Need to recruit more CAs. Ability to explain the benefits of being a CA in a professional way. Has knowledge about students mentality and presence of college in his/her region.
• Publicize for the company and also, help in marketing to have a better reach on the post.
• Ability to connect a greater number of students and build a network among the students to register for IR Exam 2.0. Must have strong communication skills and be passionate with great connect skills and good at managing people. Can handle a team and is a good team player and can also manage people.
• Must take initiatives, sticking to the targets and learn curves as required. Need to complete their respective tasks within deadline.
• Knowledge about having event management would be an advantage.
• Bring more ideas about affordable ways of promoting to convert registrations.
• Social media presence is a must.

 Campus Ambassadors must be available to commit 4-5 hours a day for 1 month starting from Sept.