Docker
Amazon Web Services (AWS)Job Summary
Cloud Production Support Engineer(PSE) is responsible for fulfilling the day-to-day infrastructure and service requests from the application teams across AWS, CI/CD solutions and observability tools. You will be expected to handle production issues in collaboration with the cloud Infrastructure and application teams.
Responsibilities and Duties
- Troubleshoot production Issues: When technical issues with the cloud infrastructure components arise, PSE must act quickly to analyse the available data and find the root cause of the problem. They may then develop a solution or escalate the problem to other engineering team members while providing stakeholders with progress updates.
- Infrastructure provisioning and modification: Application teams may request to create new infrastructure or modify the existing ones in AWS based on their requirements via the ticketing tool. PSE should ensure that the required data/info is available on the ticket and provide a resolution based on the given SLA.
- Alert Management: Alerts from the observability tools will be received on multiple channels according to the notification settings. PSEs are expected to acknowledge the alerts, troubleshoot the issue, close the alert based on the given SLA, or escalate to the cloud infra/DevOps team for further diagnosis.
- Onboarding, Off-boarding and access management: Whenever an employee joins or leaves the organization, you will receive an onboarding or offboarding request.
- Prepare Technical Documentation: PSEs must prepare documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps. Other everyday tasks include weekly reports summarising production performance, upgrade release notes, and troubleshooting guides.
- Product Improvements: Since PSEs have good exposure to the product issues, they should work closely with the PMs+EMs, pass the feedback on the product, and get the improvements/fixes included in the product roadmap.
- Adherence to SLA and timelines: PSEs should always adhere to the timelines shared with other teams for closure of fixes and deliver outcomes as per the SLA guidance agreed with business teams
- Reporting: Report & track weekly regarding SLA metrics, tickets being worked and closed by PSEs/transferred tickets. Identify and devise how productivity can be captured at the individual level and report the same monthly.
Qualifications and Skills
- Degree in Computer Science/Information Technology.
- Two years or more experience in Cloud and system administration.
- Experience troubleshooting in complex environments using monitoring tools.
- Demonstrated experience with containerisation technologies (Docker, Kubernetes, etc.)
- Hands-on experience with the most common AWS services.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Porter.in
About
Company Overview:
At Porter, we are passionate about improving productivity. We want to help businesses, large and small, optimize their last-mile operations and empower them to unleash the growth of their core functions. Last-mile delivery logistics is one of the biggest and fastest-growing sectors of the economy with a market cap upwards of 50 billion USD and a growth rate exceeding 15% CAGR.
Porter is the fastest-growing leader in this sector with operations in 14 major cities, a fleet size exceeding 1L registered and 50k active driver-partners and a customer base with 3.5M being monthly active. Our industry-best technology platform has raised over 50 million USD from investors including Sequoia Capital, Kae Capital, Mahindra Group and LGT Aspada. We are addressing a massive problem and going after a huge market. We’re trying to create a household name in transportation and our ambition is to disrupt all facets of last-mile logistics including warehousing and LTL transportation. At Porter, we’re here to do the best work of our lives. If you want to do the same and love the challenges and opportunities of a fast-paced work environment, then we believe Porter is the right place for you.
Company URL: https://porter.in
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JOB DESCRIPTION|SALES CONSULTANT – SETTLIN
About Company: Settlin, (founded 2016) has built an efficient platform for enabling and executing property transactions and services. This is the most systematic approach to Real Estate consultancy, driven by high-end technology, built to cater every detail of it. Settlin entered the real estate industry with a vision to disrupt the resale real estate market and to automate the whole process and experience of buying a resale property by providing all the necessary information on one single platform. After a tremendous success in the resale real estate segment we have recently ventured into the primary real estate vertical to help those who are looking to buy a new property by suggesting them the right property from the plethora of projects across Bangalore.
To know more visit https://settlin.in
Basic Requirements:-
● Any Graduate/Post-Graduate with experience in sales
● Experience of 2-4 years in sales/pre-sales/counseling/customer support
● Good analytical, excellent negotiation & communication skills (English)
● Quick learning ability, adaptability to changing business needs
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1. Accompany home-buyers on the already-scheduled property visits, showcasing the features and benefits of each property
2. Follow-up with the visited clients, addressing any concerns, educating them, and suggesting alternative properties to meet their needs
3. Negotiation support and Liaison
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6. Coordinate with the in-house Tele-Consultant team & work closely with them
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9. Utilize cold-calling techniques to generate leads and expand our client base.
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11. Provide regular reports to the manager regarding client interactions, property visits, and sales progress. -
Remuneration:
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Other Good to know details before applying:
1. Weekends (i.e. Saturdays & Sundays) are working days. They are usually the most engaged days
2. First 2 months mandatory probation period with 1 paid leave allowed (apart from week-offs)
3. 6 days/week office. 1 day fixed week-off selected between Tuesday & Wednesday
4. General Office hours: 10.00 AM to 6.00 PM (Minimum 8 hours each work-day)
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Ono Labs Private Limited is committed to providing equal opportunities without any discrimination on the grounds of age, ancestry, marital status, color, physical or mental disability, origin, nationality, political affiliation, religion, race, gender, sexual orientation, and any other characteristics protected by applicable law, regulations, and ordinances.
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Full Stack Developer - Averlon