Job Summary
Cloud Production Support Engineer(PSE) is responsible for fulfilling the day-to-day infrastructure and service requests from the application teams across AWS, CI/CD solutions and observability tools. You will be expected to handle production issues in collaboration with the cloud Infrastructure and application teams.
Responsibilities and Duties
- Troubleshoot production Issues: When technical issues with the cloud infrastructure components arise, PSE must act quickly to analyse the available data and find the root cause of the problem. They may then develop a solution or escalate the problem to other engineering team members while providing stakeholders with progress updates.
- Infrastructure provisioning and modification: Application teams may request to create new infrastructure or modify the existing ones in AWS based on their requirements via the ticketing tool. PSE should ensure that the required data/info is available on the ticket and provide a resolution based on the given SLA.
- Alert Management: Alerts from the observability tools will be received on multiple channels according to the notification settings. PSEs are expected to acknowledge the alerts, troubleshoot the issue, close the alert based on the given SLA, or escalate to the cloud infra/DevOps team for further diagnosis.
- Onboarding, Off-boarding and access management: Whenever an employee joins or leaves the organization, you will receive an onboarding or offboarding request.
- Prepare Technical Documentation: PSEs must prepare documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps. Other everyday tasks include weekly reports summarising production performance, upgrade release notes, and troubleshooting guides.
- Product Improvements: Since PSEs have good exposure to the product issues, they should work closely with the PMs+EMs, pass the feedback on the product, and get the improvements/fixes included in the product roadmap.
- Adherence to SLA and timelines: PSEs should always adhere to the timelines shared with other teams for closure of fixes and deliver outcomes as per the SLA guidance agreed with business teams
- Reporting: Report & track weekly regarding SLA metrics, tickets being worked and closed by PSEs/transferred tickets. Identify and devise how productivity can be captured at the individual level and report the same monthly.
Qualifications and Skills
- Degree in Computer Science/Information Technology.
- Two years or more experience in Cloud and system administration.
- Experience troubleshooting in complex environments using monitoring tools.
- Demonstrated experience with containerisation technologies (Docker, Kubernetes, etc.)
- Hands-on experience with the most common AWS services.

About Porter.in
About
Company Overview:
At Porter, we are passionate about improving productivity. We want to help businesses, large and small, optimize their last-mile operations and empower them to unleash the growth of their core functions. Last-mile delivery logistics is one of the biggest and fastest-growing sectors of the economy with a market cap upwards of 50 billion USD and a growth rate exceeding 15% CAGR.
Porter is the fastest-growing leader in this sector with operations in 14 major cities, a fleet size exceeding 1L registered and 50k active driver-partners and a customer base with 3.5M being monthly active. Our industry-best technology platform has raised over 50 million USD from investors including Sequoia Capital, Kae Capital, Mahindra Group and LGT Aspada. We are addressing a massive problem and going after a huge market. We’re trying to create a household name in transportation and our ambition is to disrupt all facets of last-mile logistics including warehousing and LTL transportation. At Porter, we’re here to do the best work of our lives. If you want to do the same and love the challenges and opportunities of a fast-paced work environment, then we believe Porter is the right place for you.
Company URL: https://porter.in
Connect with the team
Similar jobs
About AiSensy
AiSensy is a WhatsApp based Marketing & Engagement platform helping
businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow
their revenues via WhatsApp.
Why AiSensy?
AiSensy is building for the next wave of WhatsApp Engagement between
Businesses and Users. We aim to solve WhatsApp Engagement for Millions
of Businesses with their users and are quite onto it! We're looking for
energetic and growth-oriented individuals who believe in the mission and
would love to join the FORCE.
2500+ Paying Customers
200mn+ WhatsApp Messages done between Businesses and Users
via AiSensy
Working with top brands like Skullcandy, Vivo, Rentomojo, BYJUS &
more
High Impact as Businesses drive 25-60% Revenues using AiSensy
Platform
Mission-Driven and Growth Stage Startup
Job Summary
We are looking for a talented and creative Video Editor to join our team. The ideal candidate will have experience in video production and editing, a keen eye
for detail, and a passion for storytelling through video.
Responsibilities
Execute the filming of high-quality professional audio and video footage
(arrange for and operate required camera, audio and lighting equipment) and
work with the talent to deliver within required schedules learning content
video assets
Correctly estimate and communicate the time and effort needed to perform tasks.
Contribute to the conceptualization of projects.
Edit content in collaboration with the content team to an exceptional standard
and create repeatable / streamlined processes for on-going and future project
needs
Ideate, create and manipulate complementary compelling and dynamic
animated and static graphics to improve comprehension of filmed learning
content and concepts
Create basic video edits - automated audio syncing, color correction and
grading, audio noise removal, trimming of non-content footage, basic titling
and logging of content
Work with the content team to determine methods to improve learning (notes,
multi-windows, illustrations, other learning aids) and technically execute the
recommendations throughout the lifecycle of a production.
Ensure logical sequencing and smooth running of content (continuity, lip sync,
focus, order of topics, segmentation into clips)
Create the final cut rendered in appropriate formats
Be responsible for the backup and archival of final cut content according to
SOP guidelines.
Consult and communicate effectively with team members and other company
stakeholders and interface with other departments to execute ad-hoc video
projects as required
Handle in-house requests for recording video, with quick editing turnaround
time and suitable quality to enable uploading of clips onto the company’s
social media channels
Identify equipment needs and maintain current equipment (including software
/ OS)
Continuously discover and implement new editing technologies and industry’s
best practices to maximize efficiency.
Requirements
2+ years of video editing and design experience in Adobe Premiere Pro and
After Effects (including sound sync, audio noise removal, lower thirds titling,
color correction, green screen keying, title animations)
Familiarity with best practices for video recording (audio levels, mic setup,
lighting setup, camera and related equipment setup and operation)
Familiarity with screen capture software and technologies
Ability to work independently and be a proactive learner
Good communication skills – verbal and written
Excellent project management skills and ability to deliver projects according
to timelines
Qualifications
2+ Yrs. of editing experience.
A portfolio demonstrating an ability to work across a range of visual styles
What you’ll be doing at Novo:
● Systems thinking
● Creating best practices, templates, and automation for build, test, integration and
deployment pipelines on multiple projects
● Designing and developing tools for easily creating and managing dev/test infrastructure
and services in AWS cloud
● Providing expertise and guidance on CI/CD, Github, and other development tools via
containerization
● Monitoring and support systems in Dev, UAT and production environments
● Building mock services and production-like data sources for use in development and
testing
● Managing Github integrations, feature flag systems, code coverage tools, and other
development & monitoring tools tools
● Participating in support rotations to help troubleshoot to infrastructure issues
Stacks you eat everyday ( For Devops Engineer )
● Creating and working with containers, as well as using container orchestration tools
(Kubernetes / Docker)
● AWS: S3, EKS, EC2, RDS, Route53, VPC etc.
● Fair understanding of Linux
● Good knowledge of CI/CD : Jenkins / CircleCI / Github Actions
● Basic level of monitoring
● Support for Deployment along with various Web Servers and Linux environments , both
backend and frontend.
Job Title: Sales Coordinator - B2B Service (Logistics Industry)
Job Summary:
We are seeking a dynamic and proactive Sales Coordinator to join our team in the logistics industry. The ideal candidate will play a pivotal role in supporting our sales team by coordinating sales-related activities, maintaining client relationships, and facilitating smooth communication between internal departments and external clients. This position requires excellent organizational skills, attention to detail, and a customer-centric approach.
Responsibilities:
- Support Sales Team: Assist the sales team in managing day-to-day activities, including preparing sales presentations, proposals, and contracts.
- Client Relationship Management: Build and maintain strong relationships with clients to understand their needs, address inquiries, and ensure high levels of customer satisfaction.
- Order Processing: Process sales orders accurately and efficiently, ensuring all relevant details are recorded and communicated to the appropriate departments for timely execution.
- Quotation Management: Prepare and send price quotations to clients based on their requirements, negotiating terms and pricing as necessary to secure deals.
- Sales Coordination: Coordinate sales-related activities such as client meetings, follow-ups, and product demonstrations, ensuring all stakeholders are well-informed and aligned.
- Data Management: Maintain updated records of sales activities, client interactions, and market trends using CRM software, providing regular reports and insights to the sales team and management.
- Cross-functional Collaboration: Collaborate closely with internal departments such as operations, logistics, and finance to ensure seamless execution of sales orders and resolve any issues or challenges promptly.
- Market Research: Stay informed about industry trends, competitor activities, and market dynamics to identify potential business opportunities and contribute to strategic decision-making.
- Administrative Support: Provide administrative assistance to the sales team, including scheduling meetings, managing calendars, and handling correspondence as needed.
Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field.
- Proven experience as a Sales Coordinator, Sales Support Administrator, or similar role in the logistics industry, preferably in B2B service selling.
- Strong understanding of sales principles and customer relationship management.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams.
- Proficiency in CRM software and MS Office suite (particularly Excel and PowerPoint).
- Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
- Proactive mindset with a problem-solving attitude and a willingness to take initiative.
- Ability to thrive in a fast-paced, deadline-driven environment while maintaining a positive attitude.
- Knowledge of logistics operations and supply chain management is a plus.
Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change to accommodate business needs and at the discretion of management.
About the role
- Calling is an integral part of Bizup’s interaction with its users. Candidates are expected to create conversations with app users and sellers on the platform.
- Calls users who have opened and used our app to understand their needs and solve them using Bizup. Candidate needs to be his ‘friend’ who will help the user buy in wholesale better using Bizup.
- Onboard sellers in target wholesale markets and maintain relationship with them so they create interesting content on the platform.
What we are looking for
- Min. 1+ yr of customer calling experience for a sales process. Preference to candidates who have worked in fashion / apparel category or worked with e-commerce companies such as Udaan, Indiamart, TradeIndia etc. Or worked with fintech selling products such as loan, insurance etc. on call
- Candidates who can have conversations and engage the other person on call will be preferred over candidates who can just reading out a script given and fill data in an excel.
About the company
Bizup is an early stage startup, driven by the vision to empower the 60 Mn small businesses (SMEs) in India with technology. We are building first of its kind short video app for B2B (business to business) transactions – think of it like Tiktok for businesses. Aim is to build India’s largest network of business users, with the plan to onboard 2 Mn+ users in next 12 months, largely from Tier 2+ cities. Founders are IIT/IIM/ISB alumni, with leadership experience at McKinsey, Paytm, Tata. If you are someone looking to join in the 0 to 1 journey of building a rocketship, in a huge opportunity area, then reach out to us!
Organization Name: Agami Realty
Position Name: Tele Caller
Job Location: Boisar
Experience: 0 to 1 year
No of openings: 4
Nature of job: Permanent
Monthly Salary: Rs8,000 to Rs10,000
Female Candidates from Palghar, Boisar, Vangaon and Dahanu preferred
Job responsibilities include but not limited to:
Providing details about ongoing and upcoming real estate development projects
Explaining about the importance of owning a house & benefits of Real Estate Investments
Replying to the queries of the potential customers
Persuade prospects for a site visit
Convince customers to book the apartment and collect the token amount
Skills required
Good knowledge of Word, Excel, and PowerPoint
Excellent communication skills
Convincing ability
Qualifications: Graduation
Node.js Developer Responsibilities:
- Developing and maintaining all server-side network components.
- Ensuring optimal performance of the central database and responsiveness to front-end requests.
- Collaborating with front-end developers on the integration of elements.
- Designing customer-facing UI and back-end services for various business processes.
- Developing high-performance applications by writing testable, reusable, and efficient code.
- Implementing effective security protocols, data protection measures, and storage solutions.
- Running diagnostic tests, repairing defects, and providing technical support.
- Documenting Node.js processes, including database schemas, as well as preparing reports.
- Recommending and implementing improvements to processes and technologies.
- Keeping informed of advancements in the field of Node.js development.
Node.js Developer Requirements:
- Bachelor's degree in computer science, information science, or similar.
- At least 4 years' experience as a Node.js developer.
- Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
- Knowledge of front-end technologies such as HTML5 and CSS3.
- Superb interpersonal, communication, and collaboration skills.
- Exceptional analytical and problem-solving aptitude.



