Docker
Amazon Web Services (AWS)Job Summary
Cloud Production Support Engineer(PSE) is responsible for fulfilling the day-to-day infrastructure and service requests from the application teams across AWS, CI/CD solutions and observability tools. You will be expected to handle production issues in collaboration with the cloud Infrastructure and application teams.
Responsibilities and Duties
- Troubleshoot production Issues: When technical issues with the cloud infrastructure components arise, PSE must act quickly to analyse the available data and find the root cause of the problem. They may then develop a solution or escalate the problem to other engineering team members while providing stakeholders with progress updates.
- Infrastructure provisioning and modification: Application teams may request to create new infrastructure or modify the existing ones in AWS based on their requirements via the ticketing tool. PSE should ensure that the required data/info is available on the ticket and provide a resolution based on the given SLA.
- Alert Management: Alerts from the observability tools will be received on multiple channels according to the notification settings. PSEs are expected to acknowledge the alerts, troubleshoot the issue, close the alert based on the given SLA, or escalate to the cloud infra/DevOps team for further diagnosis.
- Onboarding, Off-boarding and access management: Whenever an employee joins or leaves the organization, you will receive an onboarding or offboarding request.
- Prepare Technical Documentation: PSEs must prepare documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps. Other everyday tasks include weekly reports summarising production performance, upgrade release notes, and troubleshooting guides.
- Product Improvements: Since PSEs have good exposure to the product issues, they should work closely with the PMs+EMs, pass the feedback on the product, and get the improvements/fixes included in the product roadmap.
- Adherence to SLA and timelines: PSEs should always adhere to the timelines shared with other teams for closure of fixes and deliver outcomes as per the SLA guidance agreed with business teams
- Reporting: Report & track weekly regarding SLA metrics, tickets being worked and closed by PSEs/transferred tickets. Identify and devise how productivity can be captured at the individual level and report the same monthly.
Qualifications and Skills
- Degree in Computer Science/Information Technology.
- Two years or more experience in Cloud and system administration.
- Experience troubleshooting in complex environments using monitoring tools.
- Demonstrated experience with containerisation technologies (Docker, Kubernetes, etc.)
- Hands-on experience with the most common AWS services.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Porter.in
About
Company Overview:
At Porter, we are passionate about improving productivity. We want to help businesses, large and small, optimize their last-mile operations and empower them to unleash the growth of their core functions. Last-mile delivery logistics is one of the biggest and fastest-growing sectors of the economy with a market cap upwards of 50 billion USD and a growth rate exceeding 15% CAGR.
Porter is the fastest-growing leader in this sector with operations in 14 major cities, a fleet size exceeding 1L registered and 50k active driver-partners and a customer base with 3.5M being monthly active. Our industry-best technology platform has raised over 50 million USD from investors including Sequoia Capital, Kae Capital, Mahindra Group and LGT Aspada. We are addressing a massive problem and going after a huge market. We’re trying to create a household name in transportation and our ambition is to disrupt all facets of last-mile logistics including warehousing and LTL transportation. At Porter, we’re here to do the best work of our lives. If you want to do the same and love the challenges and opportunities of a fast-paced work environment, then we believe Porter is the right place for you.
Company URL: https://porter.in
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We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.
Qualifications:
- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Excellent communication skills in English and Hindi
- Ability to handle customer queries and provide appropriate solutions.
- Prior experience in customer service or sales is preferred but not mandatory.
Responsibilities:
- Handle inbound/outbound calls professionally and provide information about products/services.
- Identify customer needs, clarify information, and close sales.
- Maintain a high level of customer satisfaction through effective problem-solving.
- Achieve sales targets and goals as set by the company.
Salary and Benefits:
- Starting salary of INR 18,000 per month.
- Performance-based incentives and bonuses.
- Comprehensive training and career development opportunities.
• Design | This is a hands-on leadership role. As the design lead, we expect you to take the lead design role on key projects as well as delegating and managing the entire design team.
• Mentor | Provide guidance and support for a team of 5-6+ designers. Direct and inspire teams to create consistent and cohesive design work across a diverse range of clients.
• Partner with Clients | You'll lead and earn the trust of clients at all levels by displaying credibility in your professional capacity, an unbiased perspective and unique take on their business challenges, a passion for their brand and their customers, and an uncompromising commitment to their success.
• Innovate | Demonstrate fearlessness in the face of the unknown and a desire to bring order to the world through design inquiry. While working on several projects, you’ll also conceptualize and collaborate with internal teams on marketing ideas and experiences.
• Collaborate | Your expertise in design will help lead clients, team members and peers to think about ways that solve business challenges while meeting brand and customer needs. You’ll work closely with our in-house team, as well as an external group of Strategists, Project Managers, and Consultants.
• Create | We take great pride in producing and delivering work that goes beyond the brief. You will report to our Creative Director and be regularly brought into the concept for a wide range of projects from brand campaigns to emerging brand experiences.
• Strategise | Design and implement brand strategies to build brand awareness and consideration and drive business goals. Deliver strategic briefs and also design our internal process to generate great brand work
• Research | Research is the backbone of all design. You’ll look into cultural trends and audience insights and imbue data-driven decision-making into the creative development process
• Manage | Team output rests on your shoulders. You’ll be responsible for delegation of tasks, managing output and ensuring delivery. You will be expected to hire when needed, fire when warranted and counsel if there lies a scope for improvement
HTML/CSS• Formal design training with an incredible eye for detail and obsessive appreciation for
typography, design and layout
• Demonstrated mastery of the Adobe Creative Suite
• Excellent organisational, collaboration, and communication skills
Lead the overall design vision that enhances our business goals across the company.
• Develop your own toolbox of processes and techniques to identify problems and generate
creative solutions.
• Mentor and coach team members and challenge them to perform at their best.
Responsibilities for Social Media Manager
- Oversee day-to-day management of campaigns and ensure brand consistency
- Facilitate scaling brand and company awareness through various social media channels
- Work with brand to create and implement social media strategies monthly
- Ensure brand consistency in copy through tone, voice and terminology
- Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience
- Create actionable plans to both grow and maintain followers through popular social media platforms such as Twitter, Facebook, Pinterest, YouTube and LinkedIn
- Ensure progress on all platforms by using analytical tools such as Google Analytics and others
- Oversee the creating and implementation of the monthly editorial calendar which includes monthly sales objectives and initiatives
Qualifications for Social Media Manager
- 3-5 years of social media management experience
- Bachelor's degree in business, marketing, journalism, public relations or related field
- Professional certification in Google Analytics strongly preferred
- Proficient using multi-social posting programs such as Hootsuite and HubSpot
- Strong computer skills using Microsoft Office and Adobe Suites
- General knowledge of Search Engine Optimization and internet ranking for web content
- Relevant experience determining a target audience and how to cater unique marketing campaigns to capture their attention
- Strong understanding of marketing strategy and how to effortlessly utilize these concepts throughout various forms of outreach
- Ability to manage and supervise a diverse group of employees and simultaneously work toward many company initiatives at once
AngularJS (1.x)
Angular (2+)
React.js
Javascript
Vue.js- Delivering a complete front end application
- Ensuring high performance on mobile and desktop
- Writing tested, idiomatic, and documented JavaScript, HTML and CSS
- Coordinating the workflow between the graphic designer, the HTML coder, and yourself
- Cooperating with the back-end developer in the process of building the RESTful API
- Communicating with external web services
Skills and Competencies:
- Proficiency with JavaScript, TypeScript, HTML and CSS
- Fundamental Knowledge of an SPA (Single page application)
- Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience
- Ability to provide SEO solutions for single page apps
- Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
- Validating user actions on the client side and providing responsive feedback
- Writing non-blocking, optimized, reusable and scalable code
- Creating custom, general use modules and components which extend the elements and modules of core Angular
- Experience with building the infrastructure for serving the front-end app and assets
- Architecting and automating the build process for production, using task runners or scripts
- Creating configuration, build, and test scripts for Continuous Integration environments
- Proficient understanding of code versioning tools such as git is required
- Excellent presentation, problem-solving and team working skills
Qualification and Experience:
- B.E. / B. Tech. / MCA / PGDCA / M.Sc. (CS) /M.E. / M. Tech
- At least 2 years of experience in Web Application Development with Angular/React
- Proven expertise in testing of application software to assure accuracy, integrity, completeness to achieve desired results
- Experience with AngularJS (v1.x.x) would be a value-add
Adobe Illustrator- Study design briefs and determine requirements
- Conceptualizing visuals based on requirements
- Prepare rough drafts and present ideas
- Develop illustrations, logos and other designs using software
- Use the appropriate colors and layouts for each graphic
- Work with copywriters and the creative director to produce the final design
- Test graphics across various media
- Amend designs after feedback
- Ensure final graphics and layouts are visually appealing and on-brand
- Knowledge of basic animation principles
Requirements and skills:
- Proven graphic designing experience
- A strong portfolio of illustrations or other graphics
- Familiarity with design software and technologies - Illustrator, Photoshop & After Effects
- A keen eye for aesthetics and details
- Excellent communication skills
- Ability to work methodically and meet deadlines
- Degree in Design, Fine Arts or a related field is a plus
Django
Flask
Spring Boot
JavaLooking for Java Developers with hands on experience in
Core Java – Java 8, Multithreading
Spring
Spring Boot
Microservices
Web Services(REST/SOAP)
Nice to have MQ or Kafka experience
Blume Global (HQ California, www.blumeglobal.com) is a disrupter in the supply chain software market and has built the next generation cloud first Digital Supply Chain Platform for fortune 500 companies. Blume Global uses its 25+ years of data insights and global network to help enterprises be more agile, improve service delivery and reduce cost removing significant wastage from their operations.
Role Summary:
As an experienced Analyst, you will:
Primarily making our customers think you are magical by resolving complex problems through your technical and product expertise. When
you learn more about our product suite, you will be able to extend your depth of knowledge on the products you support, as well as
expand to new technology stacks and supply chain domain knowledge. To hone your technical prowess, dig deep into database, data files,
logs, and traces to find the source of any problem. Finally, you will be someone our customers trust. They will depend on you to provide
timely and accurate information to their application issues.
Responsibilities:
• Prior experience of working in Application/Production support environment.
• MySQL knowledge and SQL querying abilities are needed. Skills in Python scripting would be advantageous.
• Troubleshooting and developing new solutions that solve the root cause of customer problems in tickets elevated from our L1 support team. Work Independently in the team.
• Problem Management (identifying recurring incidents, notify L3 for permeant fixes)
• Along with Customer Success Manager, participate in Weekly & Monthly reviews with the customers.
• Writing step-by-step processes, technical solutions, and ticket updates to customers using clear and concise English.
• Study ticket patterns and suggest improvement. Identify areas that can be automated.
• Experience in Application support ticketing tool such as ServiceNow & Jira
• Thorough understanding of SLA Management & Operational reporting.
• Provide value to the Customer in line to Quality, Process Improvements & Other customer centric initiatives.
• ITIL V3 Foundation Certified and through in-Service management processes, Event Management, Incident, Problem Management & Change Management.
AngularJS (1.x)Angular (2+)Javascript1) Understand client requirements and functionalities.
2) Write well-designed, testable, efficient code.
3) Responsible for solving complex technical issues.
4) Ensure quality projects are delivered within defined timelines.
5) Active involvement in client communication to understand functional requirements.
6) Maintain high standards of quality for code, documentation and other deliverables.
Required Skills
1) Good experience in Angular Latest Versions
2) Hand on Node.JS./Express JS
3) Database : MYSQL/MongoDB
4) Experience in Java Script, Typescript.
5)Good experience in HTML5, CSS3, JavaScript, Jquery
6) Experience working in an Agile environment.
7) Good communication skills.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon