Cutshort logo
Porter.in logo
Cloud Production Support Engineer - Level 2
Cloud Production Support Engineer - Level 2
UPhill HR's logo

Cloud Production Support Engineer - Level 2

Agency job
3 - 5 yrs
₹8L - ₹12L / yr
Bengaluru (Bangalore)
Skills
skill iconDocker
skill iconAmazon Web Services (AWS)
Linux administration
Monitoring
AWS CloudFormation

Job Summary


Cloud Production Support Engineer(PSE) is responsible for fulfilling the day-to-day infrastructure and service requests from the application teams across AWS, CI/CD solutions and observability tools. You will be expected to handle production issues in collaboration with the cloud Infrastructure and application teams.


Responsibilities and Duties


  • Troubleshoot production Issues: When technical issues with the cloud infrastructure components arise, PSE must act quickly to analyse the available data and find the root cause of the problem. They may then develop a solution or escalate the problem to other engineering team members while providing stakeholders with progress updates.
  • Infrastructure provisioning and modification: Application teams may request to create new infrastructure or modify the existing ones in AWS based on their requirements via the ticketing tool. PSE should ensure that the required data/info is available on the ticket and provide a resolution based on the given SLA.
  • Alert Management: Alerts from the observability tools will be received on multiple channels according to the notification settings. PSEs are expected to acknowledge the alerts, troubleshoot the issue, close the alert based on the given SLA, or escalate to the cloud infra/DevOps team for further diagnosis.
  • Onboarding, Off-boarding and access management: Whenever an employee joins or leaves the organization, you will receive an onboarding or offboarding request.
  • Prepare Technical Documentation: PSEs must prepare documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps. Other everyday tasks include weekly reports summarising production performance, upgrade release notes, and troubleshooting guides.
  • Product Improvements: Since PSEs have good exposure to the product issues, they should work closely with the PMs+EMs, pass the feedback on the product, and get the improvements/fixes included in the product roadmap.
  • Adherence to SLA and timelines: PSEs should always adhere to the timelines shared with other teams for closure of fixes and deliver outcomes as per the SLA guidance agreed with business teams
  • Reporting: Report & track weekly regarding SLA metrics, tickets being worked and closed by PSEs/transferred tickets. Identify and devise how productivity can be captured at the individual level and report the same monthly.


Qualifications and Skills


  • Degree in Computer Science/Information Technology.
  • Two years or more experience in Cloud and system administration.
  • Experience troubleshooting in complex environments using monitoring tools.
  • Demonstrated experience with containerisation technologies (Docker, Kubernetes, etc.)
  • Hands-on experience with the most common AWS services.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Porter.in

Founded :
2014
Type :
Services
Size :
100-1000
Stage :
Profitable

About

Company Overview:

At Porter, we are passionate about improving productivity. We want to help businesses, large and small, optimize their last-mile operations and empower them to unleash the growth of their core functions. Last-mile delivery logistics is one of the biggest and fastest-growing sectors of the economy with a market cap upwards of 50 billion USD and a growth rate exceeding 15% CAGR.


Porter is the fastest-growing leader in this sector with operations in 14 major cities, a fleet size exceeding 1L registered and 50k active driver-partners and a customer base with 3.5M being monthly active. Our industry-best technology platform has raised over 50 million USD from investors including Sequoia Capital, Kae Capital, Mahindra Group and LGT Aspada. We are addressing a massive problem and going after a huge market. We’re trying to create a household name in transportation and our ambition is to disrupt all facets of last-mile logistics including warehousing and LTL transportation. At Porter, we’re here to do the best work of our lives. If you want to do the same and love the challenges and opportunities of a fast-paced work environment, then we believe Porter is the right place for you.


Company URL: https://porter.in



Read more

Connect with the team

Profile picture
Satyajit Mittra

Company social profiles

bloglinkedintwitterfacebook

Similar jobs

NeoGenCode Technologies Pvt Ltd
Akshay Patil
Posted by Akshay Patil
Gurugram
6 - 12 yrs
₹5L - ₹24L / yr
skill iconPython
skill iconDjango
skill iconAmazon Web Services (AWS)
skill iconRedis
skill iconPostgreSQL
+2 more

Job Title : Python Django Developer

Experience : 6+ Years

Location : Gurgaon (Work from Office)

Job Type : Full-time

Working Days: Monday to Friday (5 Days)

Timings: 9:30 AM – 6:30 PM


Job Summary :

We are seeking a highly skilled and experienced Python Django Developer to join our dynamic team in Gurgaon.

The ideal candidate will have a strong background in backend development, Django frameworks, and RESTful API integration.

You will be responsible for building and maintaining scalable web applications and collaborating with cross-functional teams.


Key Responsibilities :

  • Develop, test, and maintain robust, scalable, high-performance web applications using Django and Python.
  • Design and implement RESTful APIs and integrate third-party APIs and services.
  • Write reusable, testable, and efficient code following best practices and coding standards.
  • Work with frontend developers to integrate user-facing elements using server-side logic.
  • Optimize applications for maximum speed and scalability.
  • Perform code reviews, troubleshoot issues, and ensure application performance and security.
  • Collaborate with product managers, designers, and other developers to deliver high-quality products.

Required Skills & Qualifications :

  • 6+ Years of hands-on experience with Python and Django framework.
  • Strong experience with RESTful APIs, Django ORM, and PostgreSQL/MySQL.
  • Proficiency in version control systems like Git.
  • Familiarity with frontend technologies such as HTML, CSS, JavaScript, and AJAX.
  • Experience with Docker, Celery, Redis, and cloud platforms (AWS/Azure) is a plus.
  • Solid understanding of software development principles and design patterns.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and collaboration abilities.

Good to Have :

  • Experience with Django REST Framework (DRF).
  • Knowledge of unit testing and CI/CD pipelines.
  • Exposure to Agile development methodologies.
  • Familiarity with containerization and deployment tools (Docker, Kubernetes).
Read more
npk solutions
npk solutions
Agency job
Bengaluru (Bangalore)
2 - 4 yrs
₹3L - ₹6L / yr
Zoho creator
Customer Relationship Management (CRM)
Problem solving
Communication Skills

We're looking for an experienced Zoho Developer (2-4 years) to join our team! You'll work with internal teams to understand business requirements, configure and customize Zoho apps, and deliver end-to-end solutions. You'll also provide support, troubleshoot issues, and guide junior team members. Required skills include hands-on experience with Zoho Creator, CRM, Flow, Books, Analytics, and more, plus strong problem-solving and communication skills. Experience in client-facing roles and managing multiple projects is a plus.

Read more
OpenTurf Technologies Private Limited
krupakaran soruban
Posted by krupakaran soruban
Bengaluru (Bangalore)
3 - 5 yrs
₹6L - ₹8L / yr
skill iconSpring Boot
skill iconNodeJS (Node.js)
skill iconReact.js

We’re Hiring Full Stack developer (Java, Node) On-site Roles | 6-Month Contract (Extendable)

📍 Location: On-site Banglore (WFH not applicable)

Candidates preferred from south region.

📆 Contract Duration: 6 months (extendable based on performance & project needs)

Full Stack developer

Backend / Full Stack Developers

Experience: 3–5 Years (less exp pls dont share your CV)

Skills Required:

Node.js / Java

Full Stack Development

Read more
Webvio Technologies Private Limited
Kolkata
5 - 9 yrs
₹4L - ₹6.5L / yr
skill iconNodeJS (Node.js)
skill iconAngular (2+)
skill iconAngularJS (1.x)

📢 We’re Hiring: MEAN Stack Developer


Shift Timing: 10:00 AM – 7:00 PM

Location: Kolkata | Work Mode: Office | Immediate Joiner Preferred


We are looking for an experienced MEAN Stack Developer with strong knowledge of MongoDB, Express.js, Angular, and Node.js to join our dynamic development team.


Requirements:

  • Minimum 4 years of experience in MEAN Stack Development.
  • Strong proficiency in Node.js and Angular.
  • Hands-on experience with MongoDB, Express.js, and RESTful APIs.
  • Knowledge of Git or similar version control tools.
  • Strong problem-solving and teamwork skills.
  • Immediate joiner preferred.
Read more
Aavenir
Agency job
via zyoin by Aayushi Jakhar
Remote only
3 - 7 yrs
₹6L - ₹15L / yr
skill icon.NET
ASP.NET
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconJavascript
+1 more
Roles & Responsibilities:
• Demonstrated technical capability in developing & designing SaaS products using modern tech
stacks on any cloud computing platform.
• Demonstrate aptitude for learning new technology of ServiceNow quickly.
• Demonstrated Object-Oriented Programming (OOP) skills.
• Experience in any back-end languages (e.g. C#,.Net Java, Python) and JavaScript frameworks
(e.g. Angular JS, React JS, Node JS)
• Experience in any front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery,
Angular JS)
• Strong experience of developing on enterprise platforms.
• Configure Web Services to integrate with external applications using REST and SOAP API calls.
• Experience developing on enterprise platforms.
• Working knowledge of relational databases and SQL, MySQL is preferred.
• Has worked in a successful start-up environment taking product from sprints to a mature stage.
Qualifications & Skills:
• Bachelors/Master’s degree in computer science/ IT engineering or equivalent.
• Min. 3+ years of software development for any SaaS or Enterprise Software Products or
Applications.
• 3+ years of professional experience with a JavaScript framework such as AngularJS & Node.js.
• 3+ years of professional experience building web applications using JavaScript, JQuery & Ajax.
• Effective communicator with both internal & external stakeholders.
• Experience in a highly Agile/scrum environment.
• Prior or any experience of development in ServiceNow or any other cloud computing platform.
• Ability to work in a start-up environment.
Read more
CEDRETO MARKETING PRIVATE LIMITED
Ankit Agarwal
Posted by Ankit Agarwal
Bengaluru (Bangalore)
2 - 4 yrs
₹7L - ₹10L / yr
skill iconiOS App Development
skill iconObjective C
skill iconSwift
Xcode
Model-View-View-Model (MVVM)
+1 more

Do Your Thng 

 

About us:

DYT - Do Your Thng, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. Our aim is to democratise social media and allow people to be rewarded for the content they post. How does DYT help you? It accelerates your career through collaboration opportunities with top brands and gives you access to a community full of experts in the influencer space. 

 

  • 2-4years of experience as an iOS developer. 
  • Must have Working Experience in a product based organization at least 18 months.
  • Good Communication skills must. 

 

  • Understanding the project requirement intuitively and providing proper time estimation.-Always read for troubleshooting in all important projects. ● Experience in accessing data as JSON/XML using REST API. 
  • Candidate should have good knowledge of iOS, Swift, xCode and Git. ● Ability to build complex iOS standalone client applications & user interfaces, design & implementation. 
  • Experience with iOS Frameworks such as UIKit, Auto-layout using storyboards, etc. ● Knowledge of Apple's design principals, application interface guidelines, and experience with 
  • AutoLayout. 
  • Good communication skills with the ability to work in a highly-collaborative, agile team 
  • Strong analytical and problem-solving skills 
  • Flexibility to learn, and work with new technologies

 

Read more
D2C Audio Brand
D2C Audio Brand
Agency job
via Unnati by Astha Bharadwaj
NCR (Delhi | Gurgaon | Noida)
3 - 10 yrs
₹7L - ₹12L / yr
Product Management
product manager
Product Strategy
Team Management
Problem solving
+5 more
Be ready to work with one of the fastest growing mobile accessories brand. Read on to know more.
 
Our client is a leading brand of quality electronics, specialising in a variety of audio products. They design and manufacture innovative and unique accessories that provide their consumers with premium audio and supreme comfort at very reasonable prices. Their products feature excellent compatibility and battery life, apart from magnificent acoustics, that can be used for music, calling, gaming as well as work-outs.
 
The brand is led by young industry professionals with terrific technical, technological and design expertise. Their products are available through their website as well as various leading ecommerce sites, with a great customer service team to look at after-sales needs. They are also part of an e-waste recycling initiative working towards reducing the environmental impact of their electronic goods.
 
As a Product Manager, you will seek methods to increase profitability, product quality and efficiency.
 
What you will do:
  • Managing and building effective teamwork and bringing all stakeholder on board.
  • Recommending and sourcing new products based on competitor offerings, customer comments and market demands.
  • Negotiating program terms with vendors.
  • Assisting with catalogue layout preparation and product positioning.
  • Developing pricing strategies for new and existing products.
  • Building strong relationships across departments.
  • Training and directing a team of Associates
 

What you need to have:

  • Must have handled Electronic Products development
  • Handled team and vendors, along with coordination with multiple departments
  • Should be an effective communicator.
  • Should have the speed that is keen to start ups.
  • Strong Problem-solving skills.
Read more
BDI Plus Lab
at BDI Plus Lab
2 recruiters
Puja Kumari
Posted by Puja Kumari
Bengaluru (Bangalore)
1 - 3 yrs
₹3L - ₹6L / yr
Spark
Hadoop
Big Data
Data engineering
PySpark
+3 more
Experience in a Data Engineer role, who has attained a Graduate degree in Computer
Science, Statistics, Informatics, Information Systems or another quantitative field. They should also have experience using the following software/tools:
● Experience with big data tools: Hive/Hadoop, Spark, Kafka, Hive etc.
● Experience with querying multiple databases SQL/NoSQL, including
Oracle, MySQL and MongoDB etc.
● Experience in Redis, RabbitMQ, Elastic Search is desirable.
● Strong Experience with object-oriented/functional/ scripting languages:
Python(preferred), Core Java, Java Script, Scala, Shell Scripting etc.
● Must have debugging complex code skills, experience on ML/AI
algorithms is a plus.
● Experience in version control tool Git or any is mandatory.
● Experience with AWS cloud services: EC2, EMR, RDS, Redshift, S3
● Experience with stream-processing systems: Storm, Spark-Streaming,
etc
Read more
Renewbuy.com
Renewbuy.com
Agency job
via D2C Insurance Broking Pvt Ltd by Bharat Oberoi
Remote, Gurgaon
3 - 5 yrs
₹10L - ₹12L / yr
skill iconAngularJS (1.x)
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconBootstrap
skill iconjQuery
+2 more

Job Title

 

SE/SSE

Reporting To

Team Lead

Team

NA

Location

 Gurgaon / Gurugram

About Renewbuy:

https://www.renewbuy.com/about-us/">https://www.renewbuy.com/about-us/

Objective of the position:

Drive new / existing product development initiatives

Key Competencies:

 

•        3+ years’ experience in Angular 2-8 (Angular 8 experience is preferred)

•        3+ years’ experience in React.JS, Node.JS.

•        3+ years’ experience of HTML5, CSS3, Java Script, Bootstrap, jQuery, RESTServices & API‘s.

•        3+ years’ experience in designing responsive Web Application and Website.

•        3+ years’ experience in cross-browser development

•        Experience in Rx.js will be a plus.

•        Ability to simultaneously work on and manage multiple tasks within the same assignment and prioritize effectively.

•        Highly motivated individual with ability to thrive in a fast-paced environment.

•        Strong analytical ability to create innovative solutions, logical and problem-solving approach on complex issues.

•        Knowledge of Photoshop and Adobe suite

•        Knowledge of content management system and e-commerce platforms, automation tools like Grunt & Gulp

•        Knowledge of Scrum development and DevOps

•        Good time management, interpersonal and communication skills, team player.

•        Familiarity with version control management system (e.g. git)

Roles/Responsibilities:

As a front-end developer, you will be responsible for:

•        Creating user-friendly web & app pages

•        Build high quality mockups and design prototypes

•        Optimize web applications for maximum speed

•        Design mobile based features

Academic Qualifications:  BE / B. Tech / MCA

Experience: 3-5 years’ experience. Incumbent should have had prior experience of working on new solutions, technologies, creating architecture.

Job description – Front End Developer

 

Read more
Spire technologies
at Spire technologies
1 video
5 recruiters
Gowtham Dev
Posted by Gowtham Dev
Bengaluru (Bangalore)
4 - 8 yrs
₹12L - ₹25L / yr
skill iconElastic Search
skill iconJava
RESTful APIs
Hope you are doing well. I manage hiring for Spire - the global leader in Contextual Search and Analytics. I came across your profile in the portal while looking for a Lead / Sr. Search engineers. What we expect from a candidate: Experience: 5-10 years Skills Required: Elastic Search expertise minimum 2 years (Understanding of cluster management, shards, ES Mappings, Analyzers, plugins etc). Hands on with ES version 5.x and later Java and J2EE expertise Exposure to distributed and micro service architecture Design and Architecture capabelity Agile development practices Ability to understand business problems and translate them to technical solutions Ability to work in fast paced environment and to drive people Desired Skills: Expertise on designing and developing search systems Exposure to voice based search, text based search About Spire: We at Spire are redefining search and match technology to deliver contextual business outcomes, we provide contextual meaning out of ANY content whether it is text, audio or video. We have built world’s first Context Intelligence Platform offered as PaaS which can be applied to any functional domain in any industry. We are on an adventurous journey transforming businesses and human capital of global enterprise customers in North America & Europe. We are ranked the 6th Fastest Technology Company in India - Deloitte 2016. We are based in Cessna Park, Outer Ring Road, Bangalore. You can learn more about us at http://www.spiretechnologies.com/india/ and http://spiretalentship.com/. Please let me know your interest in exploring this opportunity with us.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos