NYGCI

• Proven experience as a Linux Platform Engineer, with a focus on Red Hat Enterprise Linux (RHEL) preferred.

• Proficient in Python and Ansible scripting.

• Demonstrated expertise in Linux OS configuration management.

• Experience with RHEL LEAPP upgrades

• Experience with Data Visualization tools, such as Splunk and Grafana

• Experience with Service Now

• Excellent problem-solving skills and attention to detail

• Strong communication and collaboration skills for working in a team-oriented environment.

• Red Hat Certified Engineer (RHCE) certification for RHEL8 or equivalent

• Willingness to adapt to evolving technologies and embrace continuous learning.

• Knowledge of financial services, including regulations and security standards, is preferred.

• Stay current with industry trends and best practices in Linux, financial services, and cybersecurity.

In this role, you will:

• Troubleshoot Complex / escalated network issues

• Participate in Major Incident Management conference calls and associated bridge-lines

• Work on tickets escalated from Tier 2 Support

• Work on incidents in accordance with Integrated Operations Manage Incident Process Configuring of network devices (on back of break fix)

• Work with Advanced technology functions (priority support) / Cisco TAC

• Work like an SME for the entire network infra of the bank suporting technologies like routing/switching/F5/Firewalls/Proxies.

• Mentor / train tier-1 / tier-2

• Open Change controls and emergency break-fix Change Records

• Engage Cisco (NOC and HTTS) Support

• Work on Sniffer/ Infinistream capture

• troubleshoot issues related to Firewalls/Load Balancers/Proxy appliances

• Work with vendors / vendor escalations (on complex issues)

• Functionally aligned to the manager and work closely

Desired Qualifications:

Must Have Banking experience

• 6+ years of network support experience in NOC Operations or similar environment.

• Excellent understanding on Routing & Switching concepts (RIP / OSPF / BGP)

• Ability to quickly analyze and troubleshoot data and voice network outages. Resolve Large admin/Enterprise issues for the bank.

• Extensive hands on experience in all Cisco Routers / Switches / Wireless devices; Cisco / Checkpoint Firewalls, F5 Load Balancers, IP subnetting, Layer 2-4 stack understanding, VoIP, QoS, MPLS, SDWAN

• Experience on Arista hardware is a plus.

• Excellent Customer Service Skills and communication skills.

• Ansible knowledge is a plus

• Mandatory - CCNA and (At least one CCNP Level Test Completed, CCNA Specialties, F5, MCSE)