About
New York Global Consultants Pvt Ltd (DBA: NYGC, established in 2007) is an innovative technology services company, delivering quality services to commercial and government clients. Our major capabilities include IT Professional Services, Data Protection Services and Enterprise Application Services. Our Strategy is to leverage our capabilities in business, technology & operations to help our customers meet their IT goals. NYGCI’s mission is to help our customers maximize their performance through our excellent IT Services. For more than a decade, NYGCI has proven its capabilities to Fortune 500 clients. We have offices in New York, Texas, Connecticut and Hyderabad, India.
Jobs at NYGCI

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• Proven experience as a Linux Platform Engineer, with a focus on Red Hat Enterprise Linux (RHEL) preferred.
• Proficient in Python and Ansible scripting.
• Demonstrated expertise in Linux OS configuration management.
• Experience with RHEL LEAPP upgrades
• Experience with Data Visualization tools, such as Splunk and Grafana
• Experience with Service Now
• Excellent problem-solving skills and attention to detail
• Strong communication and collaboration skills for working in a team-oriented environment.
• Red Hat Certified Engineer (RHCE) certification for RHEL8 or equivalent
• Willingness to adapt to evolving technologies and embrace continuous learning.
• Knowledge of financial services, including regulations and security standards, is preferred.
• Stay current with industry trends and best practices in Linux, financial services, and cybersecurity.

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
In this role, you will:
• Troubleshoot Complex / escalated network issues
• Participate in Major Incident Management conference calls and associated bridge-lines
• Work on tickets escalated from Tier 2 Support
• Work on incidents in accordance with Integrated Operations Manage Incident Process Configuring of network devices (on back of break fix)
• Work with Advanced technology functions (priority support) / Cisco TAC
• Work like an SME for the entire network infra of the bank suporting technologies like routing/switching/F5/Firewalls/Proxies.
• Mentor / train tier-1 / tier-2
• Open Change controls and emergency break-fix Change Records
• Engage Cisco (NOC and HTTS) Support
• Work on Sniffer/ Infinistream capture
• troubleshoot issues related to Firewalls/Load Balancers/Proxy appliances
• Work with vendors / vendor escalations (on complex issues)
• Functionally aligned to the manager and work closely
Desired Qualifications:
Must Have Banking experience
• 6+ years of network support experience in NOC Operations or similar environment.
• Excellent understanding on Routing & Switching concepts (RIP / OSPF / BGP)
• Ability to quickly analyze and troubleshoot data and voice network outages. Resolve Large admin/Enterprise issues for the bank.
• Extensive hands on experience in all Cisco Routers / Switches / Wireless devices; Cisco / Checkpoint Firewalls, F5 Load Balancers, IP subnetting, Layer 2-4 stack understanding, VoIP, QoS, MPLS, SDWAN
• Experience on Arista hardware is a plus.
• Excellent Customer Service Skills and communication skills.
• Ansible knowledge is a plus
• Mandatory - CCNA and (At least one CCNP Level Test Completed, CCNA Specialties, F5, MCSE)

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