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Incident, Problem, change, Release and Knowledge Management, Asset management and CMDB
Creating Service Requests
Hands on experience with client scripts and business rules.
Content Management: - developing ESS page.
Hands on with UI Actions / UI policy / Access Control Lists, etc.
Overview of integration:- LDAP integration and Overview of Web-services.
Use of Record producers to create Incident and Problem.
Update sets to move customization from Dev. to Production Instance.
Workflow editor to design workflow of various modules and for triggering of various
Job Title : SDE 2 – Node.js (Zendesk)
Experience : 8 to 12 Years
Location : Bengaluru (Tesco Main Campus, Whitefield)
Work Mode : Hybrid (3 Days Work From Office)
Employment Type : Contract to Hire (1 Year+ Project)
Open Positions : 2
Notice Period : Immediate / Serving Notice / Max 20 Days Joiners Preferred
Role Overview :
We are looking for an experienced SDE 2 – Node.js professional with strong expertise in backend development, API integrations, and web technologies. The ideal candidate should be skilled in building scalable applications and working within Agile environments.
Mandatory Skills :
Node.js, JavaScript, HTML/CSS, jQuery, API & Middleware Integration, Full Stack Development, Agile (Scrum/Kanban)
Key Responsibilities :
- Design, develop, and maintain scalable applications using Node.js and JavaScript.
- Build and manage system integrations using APIs and middleware.
- Work on frontend technologies such as HTML, CSS, and jQuery.
- Collaborate with cross-functional teams in Scrum/Kanban environments.
- Deliver high-quality, maintainable, and efficient code.
- Quickly adapt to new technologies and business requirements.
Required Skills :
- 8+ years of software development experience.
- Strong expertise in Node.js and JavaScript.
- Experience with HTML, CSS, and jQuery.
- Hands-on experience with API integration and middleware solutions.
- Exposure to Agile methodologies (Scrum/Kanban).
- Strong problem-solving and communication skills.
Good to Have :
- Experience with Zendesk or similar tools such as Freshdesk, ServiceNow, Salesforce Service Cloud, or HubSpot
Interview Process :
- L1 : Technical Assessment (via Barraiser/Intervue)
- L2 & Further Rounds : Client technical discussions (2+ rounds expected)
Job Title : ServiceNow Senior Developer / SNOW Engineer
Experience : 6+ Years
Location : Hybrid (Client office visit 3 times/month – Noida / Bengaluru / Pune / Hyderabad / Chennai)
Contract Duration : 6 Months (Extendable)
Job Summary :
We are looking for an experienced ServiceNow Senior Developer to lead technical development and configuration activities across multiple ServiceNow modules. The candidate should be capable of driving end-to-end implementation, customization, integrations, and platform enhancements while collaborating with cross-functional teams.
Mandatory Skills :
ServiceNow Development, ITSM, HRSD, CSM, SPM, CMDB, ITIL, ServiceNow AI, IntegrationHub, Flow Designer, REST APIs, Service Catalog, Business Rules, Client Scripts, ServiceNow Certifications.
Key Responsibilities :
- Lead development and configuration activities within the ServiceNow platform.
- Design, develop, and implement solutions across ServiceNow modules.
- Build workflows, integrations, automations, and platform customizations.
- Manage CMDB, ITIL processes, and platform best practices.
- Collaborate with stakeholders to gather requirements and deliver scalable solutions.
- Take ownership of technical delivery and support team initiatives.
Required Skills :
- 6+ years of hands-on ServiceNow development and configuration experience.
- Strong experience in ITSM, HRSD, CSM, SPM, CMDB, and other ServiceNow modules.
- Experience with ServiceNow AI capabilities and integrations.
- Strong understanding of ITIL processes.
- ServiceNow certifications are mandatory.
- Self-driven mindset with strong ownership and problem-solving skills.
Preferred Skills :
- Exposure to the US Healthcare domain.
- Ability to adapt and work across multiple responsibilities as required.
We are looking for an experienced ServiceNow Service Desk & Administrator to join our team. The ideal candidate will have strong hands-on experience in ServiceNow administration, ITSM modules, and Service Desk operations. This role involves configuring, managing, and supporting the ServiceNow platform while ensuring efficient IT service delivery.
🔹 Key Responsibilities
✔ Administer, configure, and maintain ServiceNow ITSM modules such as Incident, Problem, Change, Request, Knowledge, CMDB, and Asset Management.
✔ Provide L2/L3 support for ServiceNow platform issues and ensure timely incident resolution.
✔ Configure business rules, client scripts, UI policies, workflows, notifications, and forms.
✔ Manage user roles, groups, ACLs, and security rules.
✔ Support Service Desk operations, including ticket triage, prioritization, and escalation.
✔ Perform platform upgrades, patches, and testing activities.
✔ Maintain technical documentation and user guides.
✔ Ensure ITIL best practices are followed across ServiceNow processes.
🔹 Required Qualifications
🎓 Bachelor’s degree in Computer Science / Information Technology or related field.
✔ 5+ years of experience in ServiceNow administration and Service Desk support.
✔ Strong experience with ITSM modules – Incident, Problem, Change, Request, Knowledge, CMDB.
✔ Hands-on experience with JavaScript and Glide API scripting.
✔ Knowledge of ITIL framework and service management best practices.
✔ Experience with ServiceNow integrations (REST, SOAP, LDAP, Active Directory ).
Key aspects of this role:
• Maintain, update, and enhance ITSM environment including Incident, Request, Problem, Change and Knowledge Management, Service Catalog, Service Portals, SLAs, Discovery, and Integrations
• Participate in the implementation and configuration of other ServiceNow products outside of ITSM to increase the adoption of the ServiceNow platform.
• Responsible for performing daily administration, issue resolution, and troubleshooting of the ServiceNow platform. Monitor health, usage, and overall compliance of ServiceNow and its applications.
To be the right fit, you will need:
• Minimum of 2 years of demonstrated experience in ServiceNow development and configuration.
• Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.
• Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM
• Understanding of IT and business requirements with ability to develop, test, deploy improvements, and update Manage and administer lists, filters, forms, platform interfaces (to other data sources) and the data within tables, import sets and the CMDB.
• Preferably certified in ServiceNow
JOB PROFILE: - SOFTWARE ENGINEER TRAINEE
- Experience with Web fundamentals like HTML5, JavaScript, CSS3, and JSP, etc.
- Good understanding of Object-Oriented JavaScript (OOJS), ES6,
- Hands-on exp in Web app development using modern client-side MVC frameworks using ReactJS
- Thorough understanding of ReactJs and its core principles
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Experience developing custom reusable components in ReactJS
- Proficient understanding of unit testing using JavaScript test frameworks like JEST
- Experience integrating REST APIs
- Ability to understand business requirements and translate them into technical requirements
Backend Developer/FullStack Developer - ANGULAR,JAVA
Experience : 3 to 15 years
Location : Pune/Bangalore
Type of Employment : Permanent
Role : ServiceNow ITX
Qualification : B.E Computer or IT / MCS/ MCA equivalent
Job Overview :
The person should be experienced in designing, Implementing, solution various ServiceNow related applications and modules. Must possess technical knowledge and hands on experience in any 1 or 2 of these ITAM, ITOM, CSM, SPM, PPM.
Key Responsibilities :
· Support and maintain all technical aspects of ServiceNow platform.
· Design and Develop OOTB and custom application on ServiceNow platform with primary focus on ITX and HRSD development
· Owns the requirement gathering sessions collaborating with various stakeholders.
· Convert user stories into technical solutions.
· Possess the ability to work independently with minimal management supervision
· Testing of new and existing functionality
· Documentation of new and existing process
· Train end users/stakeholders
Experience and Skills Required :
· Relevant 3+ years of experience in developing application using ServiceNow platform (Development & administration )
· Expertise with any 1 or 2 of these ServiceNow ITOM, ITAM, ITBM, HRSD, CSM, SPM, PPM.
· Experience with Now mobile app.
· Extensive experience creating custom Widget using html, CSS, bootstrap , AngularJS, Server Side scripting, Jelly Script, jQuery
· Should have experience in integrations including AD, MID Server and third party tools using web services, SOAP, REST, etc.
· Experience of Scoped application and Service Portal
· Should have good understanding about domain separation
· Excellent Analytical, Logical, communication and problem-solving skills
· Should have ServiceNow CSA (Certified System Administrator)
· ServiceNow Certified Application Developer
Nice to Have :
· ITIL certified
· Relevant ServiceNow Certified Implementation specialist
· Adherence to agile development methods like SCRUM
Job Description: Dot Net Application Developer
Responsibilities:
- Develop and maintain robust web applications using Microsoft C# (C sharp) and MVC framework.
- Implement object-oriented programming concepts and create DLL libraries.
- Write optimized SQL queries, views, and stored procedures.
- Utilize jQuery, JavaScript, and Ajax for front-end development.
- Collaborate with cross-functional teams for requirements gathering and issue tracking using Azure DevOps and ServiceNow.
- Stay updated with industry trends and technologies.
- Work on Microsoft WinForms/Desktop and web applications.
Qualifications:
- 3-5 years of experience as a Dot Net Application Developer.
- Strong coding proficiency in Microsoft C# and MVC.
- Expertise in jQuery, JavaScript, and Ajax.
- Solid understanding of SQL queries and database management.
- Familiarity with Azure DevOps and ServiceNow.
- Knowledge of Microsoft .NET Core is a plus.
- Understanding of engineering applications like AutoCAD, MicroStation, Revit, and S3D is advantageous.
- Excellent problem-solving and communication skills.
- Immediate joiners preferred.
Location: Mumbai, India (Onsite at Vikhroli)
Salary: 14-15 LPA
To apply, email your resume and work samples to [email protected] Only shortlisted candidates will be contacted.
Note: Immediate joiners are preferred.
• Maintain, update, and enhance ITSM environment including Incident, Request,
Problem, Change and Knowledge Management, Service Catalog, Service Portals,
SLAs, Discovery, and Integrations
• Participate in the implementation and configuration of other ServiceNow products
outside of ITSM to increase the adoption of the ServiceNow platform.
• Responsible for performing daily administration, issue resolution, and
troubleshooting of the ServiceNow platform.
Monitor health, usage, and overall compliance of ServiceNow and its applications.
To be the right fit, you will need:
• Minimum of 2 years of demonstrated experience in ServiceNow development and
configuration.
• Proficient in developing, integrating and maintaining applications using ServiceNow
Platform technology and tools.
• Understanding of and experience working with IT Service Management processes
(Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM
• Understanding of IT and business requirements with ability to develop, test, deploy
improvements, and update Manage and administer lists, filters, forms, platform
interfaces (to other data sources) and the data within tables, import sets and the
CMDB.
• Preferably certified in ServiceNow
Key aspects of this role:
- Maintain, update, and enhance ITSM environment including Incident, Request, Problem, Change and Knowledge Management, Service Catalog, Service Portals, SLAs, Discovery, and Integrations
- Participate in the implementation and configuration of other ServiceNow products outside of ITSM to increase the adoption of the ServiceNow platform. • Responsible for performing daily administration, issue resolution, and troubleshooting of the ServiceNow platform. Monitor health, usage, and overall compliance of ServiceNow and its applications.
To be the right fit, you will need:
- Minimum of 2 years of demonstrated experience in ServiceNow development and configuration.
- Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.
- Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM• Understanding of IT and business requirements with ability to develop, test, deploy improvements, and update Manage and administer lists, filters, forms, platform interfaces (to other data sources) and the data within tables, import sets and the CMDB.
- Preferably certified in ServiceNow

MOURI Tech, a global enterprise solutions provider is commit
Required skill set:
- Should have good hands on with ServiceNow
- Should be have good communication skills

