11+ Remote access Jobs in India

Job Summary: Position Title: Customer Service Executive

Location: Mumbai

Job Description: we are looking a proactive and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, both written and verbal, and the ability to handle customer concerns effectively via email and phone.

Responsibilities:

• Attending inbound calls involves receiving and responding to incoming calls from customers

• Provide accurate and relevant information regarding products, services, company policies, and procedures.

• Respond to customer inquiries via email in a timely, clear, and professional manner.

• Ensure all customer emails are acknowledged and resolved

• Listen actively to customer concerns, complaints, and issues, ensuring full understanding and empathy.

• Resolve customer grievances and complaints quickly and effectively, escalating to higher management when necessary.

• Follow-up with customers to ensure satisfaction after issue resolution and that the solution meets their expectations.

• Identify recurring customer issues and proactively work with internal teams to suggest improvements or preventative measures.

• Assist customers with order tracking, billing inquiries, account management, and product-related questions.

• Inform customers about order status, shipment tracking, delivery delays, or product/service updates.

• Accurately document all customer interactions and complaints in the CRM system, ensuring a clear audit trail.

• Maintain detailed logs of follow-up actions, resolutions, and outcomes.

• Collect customer feedback and report trends to management for continuous service improvement

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AccioJob is conducting an offline hiring drive with Fintech for the position of Frontend Developer Intern.

Required Skills - ReactJS

Apply Here - https://go.acciojob.com/euAFFD

Eligibility -

• Degree: B.Tech/BE/MCA
• Branch: All Branches
• Work Location: Bangalore

Compensation -

• Internship stipend: 50k
• Internship duration: 6 months
• CTC: 10 LPA

Evaluation Process -

• Round 1: Offline Assessment at Atria Institute of Technology, Bangalore
• Further Rounds (for shortlisted candidates only):

1. Profile & Background Screening Round
2. Assignment
3. Technical   Interview Round 1
4.  Techno Managerial Round

Important Note: Bring your laptop & earphones for the test.

Register Here: https://go.acciojob.com/euAFFD

Key qualifications

1. Bachelor’s Degree required and any other relevant academic course a plus.

2. Strong domain knowledge of investment data

3. 5+ years of data management, data analytics, or data governance experience in financial services

4. Experience in data analysis, exploratory analysis using SQL and formulating data quality rules.

5. Experience working with BI reporting tools like Tableau, Power BI is preferred.

6. Knowledge in coding, Python is a plus.

7. Prior experience working with Data Platforms like Aladdin, FactSet, Bloomberg, MDM platforms preferred.

Android Developer

GormalOne LLP. Mumbai IN

GormalOne is a social impact Agri tech enterprise focused on farmer-centric projects. Our vision is to make farming highly profitable for the smallest farmer, thereby ensuring India's “Nutrition security”. Our mission is driven by the use of advanced technology. Our technology will be highly user-friendly, for the majority of digitally naive farmers. We are looking for people, who are keen to use their skills to transform farmers' lives. You will join a highly energized and competent team that is working on advanced global technologies such as OCR, facial recognition, and AI-led disease prediction amongst others.

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams.

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

• Have published at least one original Android app
• Experience with Android SDK
• Experience with offline storage, threading, and performance
• Familiarity with the use of additional sensors such as gyroscopes and
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life

• BS/MS degree in Computer Science, Engineering, or a related subject
• Proven software development experience and Android skills development
• Proven working experience of minimum 2+ Years in Android app development

Kindly note: Salary shall be commensurate with qualifications and experience

Visit us at - https://gormalone.com/">https://gormalone.com/ & https://www.nitara.co.in/">https://www.nitara.co.in/

1. High school diploma or equivalent; a Bachelor's degree in Logistics, Supply Chain Management, or related field is advantageous.
2. Proficiency in warehouse management software and familiarity with inventory control systems.
3. Strong organizational and multitasking abilities with attention to detail.
4. Effective communication skills and the ability to work in a team environment.
5. Knowledge of health and safety regulations in a warehouse setting.
6. Problem-solving skills and the ability to handle unexpected situations efficiently.

• Strong knowledge in Power BI (DAX + Power Query + Power BI Service + Power BI  Desktop
• Visualizations) and Azure Data Storages.
• Should have experience in Power BI mobile Dashboards.
• Strong knowledge of SQL.
• AAS Data model Deployment in Azure, Querying data from AAS to build Reports
• Experience in developing, optimizing, and administering Tabular Models in 'Azure Analysis service'.

• Design and Create AAS/OLAP/ Tabular cubes and automate processes for analytical needs.
• Good knowledge of DWH concepts.  
• Expertise in developing OLAP cubes and developing complex calculations, Aggregations, implementing a dynamic security model using DAX functions in - Azure Analysis service

We are currently looking for a PHP Codeigniter Developer with 2+ years of experience.

Skills: PHP(CodeIgniter knowledge is a must), MySQL, HTML, CSS, JavaScript, Jquery, AJAX, responsive front-end frameworks (e.g. Bootstrap), Git.

PHP Codeigniter Developer:

• Strong knowledge of PHP web frameworks (Codeigniter)
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object oriented PHP programming
• Understanding accessibility and security compliance
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes
• Familiarity with SQL/NoSQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Git
• Experience in common third-party APIs (Google, Facebook, Ebay etc)
• Good knowledge of relational databases, version control tools and of developing web services
• Passion for best design and coding practices and a desire to develop new bold ideas
• Attend daily stand-up meetings to provide updates on project status
• Abilities from requirements gathering to successful deployment

• Minimum 2 to 4 years of experience in PHP CodeIgniter

• Experience using MVC Frameworks such as CodeIgniter

• Knowledge of PHP web frameworks including Yii, Laravel, and CodeIgniter.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.

• Previous experience creating scalable applications.
• Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
• Familiarity with SQL/NoSQL databases.
• Good problem-solving skills.

• PHP
• JavaScript Frameworks
• OOP
• Data and Data modeling
• HTML5/CSS3

Role : SRE

Experience : 4 - 8 Years

• Experience in building, deploying and operating cloud solutions on Kubernetes
• Strong expertise administrating and scaling Kubernetes on bare metal and CKA preferred
• Expertise on K8s Interfaces CNI, CSI, CRI and Service meshe
• Hands-on experience as a DevOps or Automation development
• Demonstrable knowledge of TCP/IP, Linux operating system internals, filesystems, disk/storage technologies and storage protocols.
• Experience working with Helm Charts and building out Infrastructure As Code (IaC)
• Experience in writing software to automate orchestration tasks at scale; we commonly use Python, Go, and Shell scripting
• Knowledge of systems (Linux, GNU tooling), networking (OSI model, DNS, routing) and virtualization vs containerization
• Expertise in CI/CD tooling for cloud-based applications specifically Terraform / CloudFormation, Jenkins and Git
• Architected CNF Orchestration with Kubernetes
• Strong understanding of the principles of 12-factor apps and modern containerized microservices
• Plan for reliability by designing systems to work across our multi-region and multi-cloud environments
• Experience developing and using Application & Integration stacks/tools such as Kafka, Spring Cloud, Apache Camel, Kubernetes, Docker, Redis, Knative, and NoSQL

Our client owns and operates multiple brands in the personal advice industry connecting customers to advisors through its proprietary marketplace platform. Their platform has enabled 50+ million conversations with independent experts across a number of fields including relationship advice, spiritual advice, life coaching, and career advice.

Our client is based in San Francisco, USA, and is expanding in Bangalore to bring in top talent and build out exciting new features for their customer-facing e-commerce products. They are looking for top test/quality assurance (QA) engineers to ensure their very high-quality bar is met and raised. As a Quality Assurance Engineer, you will develop and execute feature and regression test suites to ensure product quality.

Role & Responsibilities:

• Work closely with a scrum team and collaborate in all stages of the Software Development Life Cycle (SDLC)
• Key contributor for manual end-to-end functional & regression testing"
• Review feature specifications and design documents and provide timely and meaningful feedback
• Own the acceptance criteria process with developers and create detailed, comprehensive, and well-structured test plans and test cases for features
• Estimating, prioritizing, planning, and coordinating testing activities with the rest of the QA team along with releases
• Identify, record, document, and track bugs
• Collaborate with internal teams (e.g. developers, product managers, stakeholders) to identify requirements and communicate progress & releases

Desired Skills & Experience:

• At least 5 years of experience in Software Quality Assurance / Software Development
• Experience in agile & scrum methodologies
• Ability to write clear and comprehensive acceptance criteria, test plans, and test cases
• Hands-on experience with both white box and black box testing
• Excellent communication skills
• Knowledge of SQL scripting
• BS degree in Computer Science/Engineering or a related subject is a plus
• Automation experience within the Selenium framework (Java) is a plus
• Performance (stress/load) testing is a plus

Perks & Benefits:

• Friendly, talented, collaborative, and entrepreneurial team
• Competitive and comprehensive benefits and perks
• Generous holiday and PTO policies
• Training and development opportunities and allowance
• Fun and inclusive digital, and (in the future) in-person events
• Employee groups - DEI committee, fun committee, wellness group, and more
• Flexible remote work

The company is the industry-leading collection of online destinations (including Astrology.com, Horoscope.com, Keen, and PsychicCenter) providing spiritual guidance on love, relationships, career, health, and life overall. They are passionate about connecting people with the world's best advisors (including psychics, tarot card readers, life coaches, and more) and content to empower everyone to live happier lives.

A team of over 100 employees is powered by their diverse perspectives and company core

values:

• They are humble. They believe the best result is achieved by leveraging others perspectives
• They think like owners. They make decisions that optimize for the greater good of the organization
• They challenge limiting beliefs. They are at their best when they identify and shatter the status quo expectations

The company is an equal opportunity workplace and is an affirmative action employer. They are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

• Responsible for calling Insurance companies (in the US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable
• Depth knowledge about denial management, AR follow-up, Claim rejections.
• To prioritize the pending claims for calling from the aging basket
• Should be able to convince the claims company (payers) for payment of their outstanding claims
• To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear. To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance
• Escalate difficult collection situations to management in a timely manner.
• Should have basic knowledge of the entire Revenue Cycle Management (RCM)
• Sound knowledge of U.S. Healthcare Domain (Provider side) methods for improvement on the same

Skills required:

• Excellent communication skills
• Excellent interpersonal skills

Educational Qualification & Work Experience:

• Graduation in any stream
• Additional certification in typing, a medical prescription will be preferred
• Min. 1 years work experience