11+ As-is process Jobs in India
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- Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.
- Liaise with the Marketing Team, in order to deliver accurate information of new promotions and games updates to BPO Sales and Operations Team.
- Create variety of training solutions and methods based on the difficulty metrics of new product updates, in order to ensure the completeness of training materials
- Deliver training and standardize flow handling process to BPO Sales and Operations Team, in order to improve team’s skill and knowledge in technical/product and also to ensure customer satisfaction
- Liaise with leads across Sales and Operations function in finding gaps of interpersonal improvements, in order to provide recommendations and meet the company’s standard
- Deliver training, constructive feedback, and coaching of the trainees/agents, in order to improve customer service and engagement skills and communication
- Identify and assess the training needs of the business organization.
- Create a curriculum to facilitate strategic training based on the organization's goals
- Develop annual training programs and development needs assessment.
- Effectively manage the training budget.
- Obtain and /or develop effective training materials utilizing a variety of media.
- Train and coach managers, supervisors and others involved in employee development efforts
- .Evaluate organizational performance to ensure that training is meeting business needs and improving performance
- .Becoming a business partner to department heads, provide solutions and help identify challenges.
The specific responsibilities and requirements for a Call Centre Trainer - English Speaker in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.
Salary : Php50,000 - Php65,000
Work Experience Requirements
1. High interests in BPO set-up of Sales and Operations, especially in people development.
2. Ability to build relationships with employees to improve employee well being while upholding company values.
3. Ability to present and communicate effectively.
4. High analytical thinking, planning, organizing, and creativity.
5. Proficient in performing Training Need Analysis, working on learning development budget, setting a full-year training plan, and working with a target to execute and review.
6. Get used to Training Need Analysis, Training Design & Development, Training Delivery, Coaching, and Training Evaluation
7. Microsoft Office & Presentation Skills
8. Independent
9. Structured thinking, able to evaluate problems
10.Positive and energetic outlook
11. Willing to be placed in Cambodia
Responsibilities
- Classroom delivery of ready made English and soft skills content to improve their job readiness
- Organizing extra-curricular activities for student s overall development
- . Conduct timely student assessment and social profiling
- Minimize student dropouts and timely address all student grievances
- Motive and counsel students as per need
An ideal candidate should have:
1. Passion for teaching
2. Drive to make a difference in the lives of students
3. The ability to work well in a team
Javascript
Go Programming (Golang)In order to be considered for this opening, please apply on our career page:
Are you interested to be part of the tech team of an innovative international tech school aimed at developing the change makers of tomorrow?
About Seedstars Academy
Seedstars Academyis a new international school being launched in Bengaluru, the first one of its kind available for students in India. In a 24 months program, students gain both coding skills and entrepreneurial skills, helping them become the change makers of tomorrow. With a Swiss certification and a program developed and tested across the world in the last 20+ years, this is a world class alternative students in India now have access to. The Academy is brought in India by Seedstars and 01 Edu.
About the job
We are looking for new team members with a technical background to help us change the education landscape of India! The role of the technical tutor is to set up the study program modules, facilitate or organize additional events together with our partners under the supervision of the Head of Tech and support the students through the program and ensure that the content is made available to the students.
Role & responsibilities
- Understand the 01Edu System curriculum and content, ability to implement instructions to modify platform content and know the platform inside and out.
- Perform audits of student work during the test period.
- Communicate with students during sprint (piscines) and study period and answer their questions.
- Monitor students progress and guide them
- Be able to identify platform bugs and communicate with the manager and/or 01 tech team.
- Initiate or support with organizing tech events and collaborations (demo days, hackathons, partners’ activities)
- Query the database to perform analytics and extract insights.
- Ensure data backup and implement specific actions to maintain data integrity and building security
- Work collaboratively with 01Edu team on the platform use
- Regularly conduct performance analysis on students progress, identify and encourage students to overcome obstacles
- Have credibility with corporate partners (ex. understand technical inputs for a hackathon).
Our ideal candidate
- Has a computer science background, has experience with multiple programming languages and feels comfortable learning new languages (such as Go)
- Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
- Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, controllers is a plus
- Ability to work with all levels of staff within and outside of IT and outside the organization.
- Good analytical and problem-solving skills.
- Share our values and support our inclusion and diversity vision
- Great communication skills
- Good knowledge of English (intermediate level)
Why our employees love working with us
- We are on a mission which is bigger than all of us: to impact people’s lives in emerging markets.
- You work in an entrepreneurial culture where you’re surrounded by a vibrant and diverse team.
- We offer autonomy and flexibility with a strong belief that responsible people should have the freedom to do their work when and how they want.
- We were awarded as one of the most democratic workplaces in the world due to our freedom centered practices .
We are an equal opportunity employer with a diverse mix of nationalities and backgrounds represented in our company. We truly value diversity and believe that the cultural landscape of our organization should reflect the types of work that we engage in and the places that we do it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status and strongly encourage applicants from historically underrepresented groups to apply to all of our roles at Seedstars.
In order to be considered for this opening, please apply on our career page.
ABOUT US:
GUVI (Grab Your Vernacular Imprint), IIT Madras incubated company is an online Skill Acceleration platform catering to various courses in Vernacular languages. We offer pre-recorded courses on our platform taken by subject matter experts in National and International languages. With more than 200 courses on our platform, we ensure high-quality content and perfection with the value we cater to our learners.
Our products consisting Zen - LIVE classes are mentored by IIT Professors having Industrial expertise in various high-end courses with 100% placement support, HackerKID is India’s first self-paced Gamified Coding and Learning platform which encourages kids to master cutting-edge technologies in-depth in a fun and challenging way, GUVI for corporates is a talent transformation suite that offers an efficient mode of training for employees with our excellent mentors.
JOB DESCRIPTION:
Role: Author
Nature of Job: Freelancer
Location: Remote
Course name: Embedded C
Specialization: Subject Matter Expert
Skills
● Course expertise
● Hands-on experience
● Teaching skills
● Presentation skills
● Communication skills
● Time management
Responsibilities
● Providing sample videos and content plan/syllabus
● Providing pre-recorded, ready-to-launch videos according to the course guidelines framed by the company, post-approval, within the accepted timeline
● Ensuring High - quality Video and Audio
● Ensuring excellent delivery, clarity and tech stack of the course
Process of Onboarding:
● In order to form a smooth onboarding process, we have a set of requirements to be fulfilled. They are as follows:
○ A couple of sample videos of 7 to 10 minutes for evaluation
○ A complete course outline with all the respective activities for the course module
● Once we pass this stage, we can sign an MoU to start working
● As GUVI don’t pay by advance or by milestones, we have an MoU in place for this case.
Payments, deadlines and deliverables:
● Will be discussed in detail while signing the MoU
Visit our website: https://www.guvi.in/
● Create training curricula and estimate the timeline required to create them.
● Develop material required for training for example outline, handouts,
etc.
● Conduct training sessions for new and current sales personnel.
● Develop new approaches and techniques for making improvements
in training programs.
● Collect feedback from trainees and identify the issues they had
during the process.
● Generate results and measure the performance of trainees after the
session.
● Coordinate with the Sales Manager.
● Maintain and update records of training material.
● Stay up-to-date with the latest market trends and demands of a
corporate sales environment.
● Maintaining required data (onboarding to deployment)
● Collaborate with management to identify company training needs.
● Define and explain KPI and KRA.
● Develop monitoring systems to ensure that all employees are
performing job responsibilities
according to training.
● Train for internal CRM and sales tools.
● Monitor and evaluate the training program’s effectiveness, success and
ROI periodically, prepares a report on them
EXPERIENCE/CHARACTERISTIC
● Experience: 1 or 2 years as a Sales Trainer in the BPO sector
● Candidate should have experience in training new employees and
supporting experienced employees to improve their performance
● Excellent organizational skills
● Solid communication and presentation abilities
JD For Process Trainer –surat
Immediate Joiner With Telecom Process Training Experience
Should Have Good English Communication Skills
Should Have Minimum 2-5 Yrs. Experience In Telecommunication
Open For Travelling
Ok With 12 Months Contract
6 Days In A Week
Must Be Proficient In Local Language
Education And/Or Experience Equivalent To A Minimum Of A Bachelor's Degree From An Accredited University.
Retail Experience With A Proven Track Record.
Minimum Of Four Years’ Experience In Retail Training That Includes Creating A Training Program And Delivering To A Retail Team.
Ability To Identify A Training And/ Or Development Gap And Ability To Develop Training Sessions From The Ground Up To Fill The Gap.
Strong Interpersonal Skills Including Listening, Negotiating, Oral And Written Communication Skills Along With The Ability To Interact With Diverse Personalities.
Ability To Motivate, Teach And Inspire Retail Staff.
Excellent Presentation And Platform Skills And An Up To Date Knowledge Or Contemporary Training Techniques
We are looking for Course Resource Developers/ Academic Writers for our Accounting and Finance vocational training division in Australia. For our Australian Registered Training (RTO) registration we require Course Resource Developers/ Academic Writers for the initial and ongoing development of course training resources and training compliance documents.
Successful candidates can work remotely from their home, or own office in their home country, to support our Australian training operations.
Your New Role
As a Course Resource Developer/Academic Writer you will be responsible for developing resources and compliance documents and adapting them for specific target student cohorts.
You will utilise your training background to:
- Assist with developing training compliance documents for RTO registration using the templates provided by Senior Consultants
- Develop Accounting and Finance assessments and PowerPoints using the texts provided
- Upload content to the online platform and ensuring information is interactive and comprehensible
What You'll Need To Succeed
- Minimum bachelor or higher level qualification in Accounting and Finance
- Previous experience in course development and writing
- Knowledge and confidence with editing of online training portals
- Previous experience working within a training organisation
- Ability to work with trainers to create appropriate scenarios
- Ability to work from home using online platforms such as Zoom and Skype
What You'll Get In Return:
- Your contract annual payment will range from AUD $12,000- AUD $16,000
- Payment will be determined based on your experience and productive outcomes
How You Will Work
- From your home or own office in your home country
- Closely with your Australian based Compliance Manager via Zoom
- Using your own computer and software for work
- Training compliance templates, textbooks, eBooks, online course portal and other required base resources will be provided
Who We Looking For
- Those with excellent academic writing skills in English
- University lecturers working in Accounting and Finance disciplines (current or retired)
- Excellent writing skills when using sample documents and templates
- Those who hold a bachelor degree, or above, qualification in Accounting and Finance
How We Will Select
- We will review your resume for selection for a short interview via Zoom
- You will be given a familiar topic to complete an academic writing task and monitored via Zoom
- Based on your interview and academic writing skills selection will be decided
Leadership
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