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Sales Development Representative (SDR) – SaaS

We are looking for a driven and results-oriented Sales Development Representative (SDR) to join our growing sales team and help generate new business opportunities for our SaaS products.

If you have experience in B2B and international sales, outbound prospecting, and SaaS solutions, this is a great opportunity to grow in global SaaS sales.

Location: Pune

Experience: 3–8 Years

Key Responsibilities

• Generate leads through cold calling, email outreach, LinkedIn, and social selling

• Conduct outbound prospecting and qualify inbound leads

• Identify potential clients for SaaS-based products

• Schedule discovery calls, demos, and meetings for the sales team

• Maintain accurate data and track activities in CRM systems

• Use tools like Sales Navigator, Apollo, ZoomInfo, Seamless for prospecting

• Research target accounts and identify new market opportunities

• Achieve monthly KPIs (meetings booked, qualified leads)

• Collaborate with sales, marketing, and presales teams to build pipeline

• Understand the B2B SaaS sales cycle and support deal closures

What We’re Looking For

✔ 3–6 years of experience in SDR / BDR / Inside Sales roles (SaaS preferred)

✔ Strong communication and prospecting skills

✔ Experience in B2B SaaS sales

✔ Hands-on experience with CRM tools and sales prospecting platforms

✔ Good understanding of SaaS products, subscription models, and value selling

✔ Target-driven and proactive mindset

✔ Bachelor’s degree in Business, Marketing, IT, Engineering, or related field

✔ Mandatory: Experience working with international markets such as US, UK, Europe, North America,etc

Why Join Us

• Work in a fast-growing SaaS environment

• Exposure to global clients and international sales cycles

• Strong learning and career growth opportunities

MUST-HAVES:

• LLM, AI, Prompt Engineering LLM Integration & Prompt Engineering
• Context & Knowledge Base Design.
• Context & Knowledge Base Design.
• Experience running LLM evals

NOTICE PERIOD: Immediate – 30 Days

SKILLS: LLM, AI, PROMPT ENGINEERING

NICE TO HAVES:

Data Literacy & Modelling Awareness Familiarity with Databricks, AWS, and ChatGPT Environments

ROLE PROFICIENCY:

Role Scope / Deliverables:

• Scope of Role Serve as the link between business intelligence, data engineering, and AI application teams, ensuring the Large Language Model (LLM) interacts effectively with the modeled dataset.
• Define and curate the context and knowledge base that enables GPT to provide accurate, relevant, and compliant business insights.
• Collaborate with Data Analysts and System SMEs to identify, structure, and tag data elements that feed the LLM environment.
• Design, test, and refine prompt strategies and context frameworks that align GPT outputs with business objectives.
• Conduct evaluation and performance testing (evals) to validate LLM responses for accuracy, completeness, and relevance.
• Partner with IT and governance stakeholders to ensure secure, ethical, and controlled AI behavior within enterprise boundaries.

KEY DELIVERABLES:

• LLM Interaction Design Framework: Documentation of how GPT connects to the modeled dataset, including context injection, prompt templates, and retrieval logic.
• Knowledge Base Configuration: Curated and structured domain knowledge to enable precise and useful GPT responses (e.g., commercial definitions, data context, business rules).
• Evaluation Scripts & Test Results: Defined eval sets, scoring criteria, and output analysis to measure GPT accuracy and quality over time.
• Prompt Library & Usage Guidelines: Standardized prompts and design patterns to ensure consistent business interactions and outcomes.
• AI Performance Dashboard / Reporting: Visualizations or reports summarizing GPT response quality, usage trends, and continuous improvement metrics.
• Governance & Compliance Documentation: Inputs to data security, bias prevention, and responsible AI practices in collaboration with IT and compliance teams.

KEY SKILLS:

Technical & Analytical Skills:

• LLM Integration & Prompt Engineering – Understanding of how GPT models interact with structured and unstructured data to generate business-relevant insights.
• Context & Knowledge Base Design – Skilled in curating, structuring, and managing contextual data to optimize GPT accuracy and reliability.
• Evaluation & Testing Methods – Experience running LLM evals, defining scoring criteria, and assessing model quality across use cases.
• Data Literacy & Modeling Awareness – Familiar with relational and analytical data models to ensure alignment between data structures and AI responses.
• Familiarity with Databricks, AWS, and ChatGPT Environments – Capable of working in cloud-based analytics and AI environments for development, testing, and deployment.
• Scripting & Query Skills (e.g., SQL, Python) – Ability to extract, transform, and validate data for model training and evaluation workflows.
• Business & Collaboration Skills Cross-Functional Collaboration – Works effectively with business, data, and IT teams to align GPT capabilities with business objectives.
• Analytical Thinking & Problem Solving – Evaluates LLM outputs critically, identifies improvement opportunities, and translates findings into actionable refinements.
• Commercial Context Awareness – Understands how sales and marketing intelligence data should be represented and leveraged by GPT.
• Governance & Responsible AI Mindset – Applies enterprise AI standards for data security, privacy, and ethical use.
• Communication & Documentation – Clearly articulates AI logic, context structures, and testing results for both technical and non-technical audiences.

About Team Pumpkin : 

Team Pumpkin provides end-to-end technology and marketing solutions to multiple Global brands. Our services range from software development and feature enhancement of current products to marketing and customer outreach activities. With a strong and diverse team, we provide creative solutions to complex business problems that further enable the organizations we work with to ideate and break through traditional business barriers. 

About this Role :

As a UI/UX Designer you will have the opportunity to build & work on complex products/projects across industries and segments. We at Team Pumpkin want you to grow professionally and thus provide you an environment where you take ownership of the project/products you work on.

Responsibilities

• Working on multiple projects, applications and websites
• Working on cross platform designs to provide optimised design for an application/website
• Understanding client requirements to provide designs/flows as per expectations
• Conducting in-depth research on potential competitive landscape to understand industry specific trends/benchmarks
• Developing wireframes to provide/communicate potential screenflows
• Analysing client feedback and incorporating design changes 
• Designing UI elements such as navigation/interaction elements, CTAs, widgets, buttons, search bars etc.
• Assisting the engineering and development team to translate design to code

Requirements:

• Atleast 6-8 years of experience in developing and managing complex design projects
• Have a strong design principles and have a diverse portfolio to showcase
• Proficiency in any of the design suites such as Figma, Indesign, Photoshop , Invision etc. 
• Ability to understand company/brand guidelines and incorporate the same within design
• Extensive experience in collaborating with multiple teams both inter/intra company
• Experience in providing creative insight to improve existing products
• Basic front end knowledge of HTML/CSS is a plus

• Expertise in Typescript, Nodejs and Golang. 
• Prior working experience in Hyperledger 2.x. 
• Strong understanding of blockchain, smart contracts, consensus mechanisms and cryptography. 
• Proficiency in developing Chain codes/Smart Contracts. 
• Experience building front end applications using Angular. 
• Proficient in MongoDB. 
• Experience with Relation databases like MySQL, MSSQL. 
• Write application code, smart contracts, and unit test cases according to the quality guidelines. 
• Work across multiple teams, mentor junior developers and actively participate in code reviews. 
• Co-ordinate with architects to produce technical designs.  
• Skilled in Docker, Kubernetes, Nginx, Git. 
• Knowledge of design patterns and best practices. 
• Document the development process, architecture, and standard components. 
• Awareness of CI/CD pipelines.

Responsibilities

• Developing user-facing applications using Vue.js
• Building modular and reusable components and libraries
• Optimizing your application for performance
• Implementing automated testing integrated into development and maintenance workflows
• Staying up-to-date with all recent developments in the JavaScript and Vue.js space
• Keeping an eye on security updates and issues found with Vue.js and all project dependencies
• Proposing any upgrades and updates necessary for keeping up with modern security and development best practices

Skills

• Highly proficient with the JavaScript language and its modern ES6 syntax and features
• Highly proficient with Vue.js framework and its core principles such as components, reactivity, and the virtual DOM
• Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js
• Understanding of server-side rendering and its benefits and use cases
• Knowledge of functional programming and object-oriented programming paradigms
• Ability to write efficient, secure, well-documented, and clean JavaScript code
• Familiarity with automated JavaScript testing, specifically testing frameworks such as Jest or Mocha
• Proficiency with modern development tools, like Babel, Webpack, and Git 
• Experience with both consuming and designing RESTful APIs

• Have the passion and experience for building responsive, elegant and engaging experiences with future friendly web technologies.
• Integration of user-facing elements developed by front-end developers with server side logic.
• Writing reusable, testable, and efficient code with proper documentation. Design and implementation of low-latency, high-availability, and performant applications Implementation of security and data protection Integration of data storage solutions.
• Continually keep yourself and your design team updated with the latest changes in your industry’s standards

About us

Villa Plus is UK's leading villa holiday tour operator, providing holiday makers the ability to book their own private villas across Europe. Customers have a choice of close to 2000 villas in 19 destinations with option of booking flights, car hire, transfers and travel insurance. Over the last 33 years Villa Plus has catered for holidays for nearly 200,000 customers and it manages about 50,000 bookings annually online.

Our digital platform, http://www.villaplus.com">www.villaplus.com runs totally in Azure Cloud. A headless CMS platform is used for non-villa marketing content.  Ash software is value-added partner and technical arm of Villa Plus which aims at delivering delightful experience to customers.

Experience:
7+ years in Product development

Qualification:

• Bachelor / Masters degree in Computer Science or Computer Engineering
• 5+ years of professional experience in software development

Our team is highly motivated and is looking for a senior engineer who can steer the team technically in our vision.

Strong belief in software craftsmanship and practicing it in day-to-day work, expert in Microsoft .NET technology stack is a must.

A good team player with expertise working as part of Agile teams. Hands-on experience in practicing Scrum, XP and Kanban.

• Strong hands-on experience in web development using ASP.NET MVC and C#.
• Usage of SQL and no SQL databases
• Hands on experience in test-driven development and DevOps practices
• Strong design capabilities, following SOLID principles using C#
• Well-versed with pair-programming
• Working on solutions hosted in cloud environments (AWS or Azure)
• Implementation of Continuous Delivery processes
• Usage of Git
• Good understanding of Behaviour-driven development and domain-driven design

The following would be beneficial:

• Working in the travel and hospitality domain including:

• .Net core 2.0, Web API
• Scripting Languages like Typescript or JavaScript
• Frontend: Angular7
• Automating business processes
• Integration with 3^rd party systems
• Customer management, including CRM solutions
• Content management
• SEO
• Booking and post sales flows, web and mobile solutions

Are you interested in working from home office?

• Comprehensive experience working with remote teams
• Excellent communicator
• Self-managed
• Open to travel to Pune office occasionally

Responsibilities:

• Contribution to the product roadmap in one-week sprint model
• Helping your team to deliver at high velocity
• Practice and promote Agile practices
• Continuously learn and deliver incremental business value
• Use Continuous Delivery Practices
• Select the best tools to solve the problems at hand
• Mentor junior team members
• Effective collaboration and removal of silos
• Build high availability solutions.
• Development of asynchronous and/or multi-tiered scalable applications

Job Location Pune

• Are you a software craftsman and passionate coder with a proven track record of successful deliveries?
• Are you interested in a high growth career opportunity and enjoy building software that brings smiles to our customers?

Then you are someone who will enjoy this incredibly challenging role with us.