11+ Organizational effectiveness Jobs in Bangalore (Bengaluru) | Organizational effectiveness Job openings in Bangalore (Bengaluru)

PluginLive Technologies-  a recruitment tech company is hiring for First Source

About the organization:

Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPM  partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries.

One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 27,940+ Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and Philippines.

Role Name- Customer Service Trainee

Type- Apprenticeship

Qualification & Background: Graduate (Fresher/BPO Experienced)

Location: Bengaluru, Mumbai and Chennai

Stipend

Chennai- 13k  (Backend role- DATA)

Bangalore- 18k (Voice and Email Chat role)

Mumbai- 18k (Voice and Email Chat role)

Pls note- there would be no deductions as the candidates would be hired as Apprentice for 12 months.

Work Type- Rotational Shifts

Pls note- Cab services will be provided to all the employees working during night shifts.

Position Requirements

- Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.

Essential Skills:

• Willingness to work in rotating shifts (including night shifts)- 5 days a week.
• Communicate effectively, both orally and in writing.
• Flexibility to meet business requirements and fluctuating workload
• Organize, prioritize, and schedule work assignments.
• Hardworking and Smart working attitude with openness to feedback
• Have acceptable typing speed of at least 20 WPM/90% Accuracy

Roles & Responsibilities 

This role responds to customer queries and provide resolution, support and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service. Their goal is to educate and assist customers to make it as easy and as desirable as possible to do business.

• Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
• Should be abreast of all the key process related updates, SLAs, individual performance eventually contributing to team Performance.
• Grasp, comprehend & clear the training period with relevant tollgate scores.
• Attend all team briefing/meetings/coaching on a timely basis.
• Be knowledgeable of regular process changes provided.
• Seek guidance from Team leader/management and escalating when necessary or genuine needs arise.
• Maintain regular, reliable performance and attendance, including the daily schedule as assigned.
• Adhere to Company Code of Conduct & policies laid by the HR
• Handle inbound or outbound calls, chats, emails or data from customers (depending on process assigned)
• Connecting with customers, understand and empathize with their issues to provide the best suitable resolution at first contact where possible.
• On occasions, you may have to deliver what is seen as not-so-positive news, however make sure that a customer Understands the reasoning behind decisions that are made.
• Act as a team player and coordinate work respectfully with fellow members in co-ordination.
• Update relevant information accurately into the client’s systems and give constructive feedback to enhance systems and improve overall customer experience.
• Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
• Work towards targets set, manage own time and prioritize tasks to meet through expected work discipline as a professional.
• Work closely with team leader by implementing the coaching aspects discussed for self and career development.

Position: Learning & Development Partnerships Management Specialist

Location: Bangalore onsite

Employment Type: Full-Time

Openings: 1

Role Summary:

We are seeking a dynamic and proactive specialist to lead our partnerships within the Learning & Development (L&D) ecosystem. This role involves building and managing strategic collaborations with freelance trainers, training vendors, LMS platforms, and other related partners to support the delivery of high-quality training programs globally.

Key Responsibilities:

• Expand and maintain a global pool of freelance trainers across various domains and geographies.
• Identify, engage, and manage relationships with training partners for co-delivery and service collaboration.
• Negotiate contracts, onboarding, and fee structures with trainers and service providers.
• Source and coordinate with vendors for auxiliary requirements such as training venues, content providers, and technology solutions.
• Ensure alignment of partner capabilities with organizational training needs and quality standards.
• Maintain an up-to-date database of partners and vendors with regular performance reviews.

Qualifications:

• Minimum 4 years of experience in partnerships, vendor management, or trainer relationship roles—preferably within the L&D or training industry.
• Proven experience in sourcing, evaluating, and onboarding trainers and vendors.
• Strong negotiation and contract management skills.
• Familiarity with Learning & Development trends, delivery formats, and tools (LMS, virtual platforms, etc.).
• Excellent communication, coordination, and stakeholder management skills.

Key Skills:

• Trainer and vendor sourcing
• Contract negotiation
• Partnership management
• Knowledge of L&D and training operations
• Communication & relationship building
• Attention to detail & organizational skills
• Strategic thinking and problem-solving

As an Activity Planning Intern, you will design and execute engaging activities for students, contributing to their holistic development.

Benefits:

● Hands-on experience in student engagement programs

● Skill development in activity planning and execution

● Opportunity to work closely with students and educators

Key Responsibilities:

✔ Plan and organize student activities

✔ Collaborate with teachers for special programs

✔ Ensure active student participation

Requirements:

● Creativity and enthusiasm for student engagement

● Interest in event planning and co-curricular activities

About Our Client

Our client is a Currency Exchange in India. Built with user experience and security in mind, Our Client provides instant fiat to crypto conversions with zero fees, so that users can have access to a diverse suite of financial products and services that are backed by industry-leading security processes and insurance protection. Our Client aims to be the global gateway to cryptocurrencies. Its proprietary liquidity aggregation model provides its users with access to liquidity from leading global crypto exchanges. Our Client is recognized and awarded for its contribution to the Indian emerging tech space.

Why Our Client?

Cryptocurrency Traders are looking for a strong global platform that can help them trade faster, better and smarter. We are building a platform that can solve their needs. The opportunity is big, and the journey is tough. Now that’s a challenge that needs to be addressed. You do that. You are phenomenal in solving these complex challenges. You help our team do more.


As a Front End Developer - Angular, you do all of the above and more. You make a difference.

What will I do?

• Delivering a complete front end application
  • Ensuring high performance on mobile and desktop
  • Writing tested, idiomatic, and documented JavaScript, HTML, and CSS
  • Coordinating the workflow between the graphic designer, the HTML coder, and yourself
  • Cooperating with the back-end developer in the process of building the RESTful API
  • Communicating with external web services
  • Ensure high-quality graphic standards and brand consistency
  • Stay up-to-date on emerging technologies
  • Write functional requirement documents and guides

What skills should I have?

- Must have 6+ years of experience in frontend development with an internet startup.
- Deep knowledge of Angular practices and commonly used modules based on extensive work experience
- Proficiency with JavaScript and HTML5
- Extensive knowledge of CSS and JS methods for providing performance visual effects and keeping the frame rate above 30fps at all times
- Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
- Creating custom, general use modules and components which extend the elements and modules of core Angular
- Ability to understand business requirements and translate them into technical requirements

Job Description.

DB developer 

This position is for Oracle Golden Gate developer and DBA position. The Candidate will implement and support Oracle Golden Gate replication components across many databases. Working closely with many application teams and implementing near real time replications with golden gate. Candidate should provide operational support as well.

Roles and responsibilities :

Configure and build Golden Gate Extracts/replicate for multiple databases.

Configure error handling for restart, logging, production support and status reporting in Golden Gate.

Identify and produce documentation of best practices.

Trouble shooting and performance tuning Golden Gate replications.

Implementing necessary monitoring scripts for Golden Gate in UNIX/PERL scripting

Provide Golden Gate solutions :

- Working with Oracle on SRs for critical issues.

- Strong oral and written communication skills along with problem solving skills.

Individual with min experience of over 5+ years on SQL Server

• Good Experience in SQL Server Installation and Configuration
• Backup and Recovery
• Security management
• Troubleshooting & Monitoring
• SSIS/SSRS/SSAS

Job Description :-

• Have intermediate/advanced knowledge of Python.
• Hands-on experience with OOP in Python. Flask/Django framework, ORM with MySQL, MongoDB is a plus.
• Must have experience of writing shell scripts and configuration files. Should be proficient in bash.
• Should have excellent Linux administration capabilities.
• Working experience of SCM. Git is preferred.
• Should have knowledge of the basics of networking in Linux, and computer networks in general.
• Experience in engineering practices such as code refactoring, design patterns, design driven development, Continuous Integration.
• Understanding of Architecture of OpenStack/Kubernetes and good knowledge of standard client interfaces is a plus.
• Code contributed to OpenStack/Kubernetes community will be plus.
• Understanding of NFV and SDN domain will be plus.

• Experience with Android framework and internals
• Experience with AOSP (Android Open Source Project)
• Port AOSP to new architecture
• Port AOSP to new platform
• Experience with Linux Kernel drivers
• Port AOSP to new device / chipset
• Good understanding of HAL and device drivers
• Experience with Android SDK, NDK, JNI and IPC/Binder mechanisms

Must Haves

• Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
• 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems.
• 4+ years’  work experience in  software development
• BS degree or higher in Computer Science, Engineering or related field
• Understanding of operating system fundamentals (Linux)
• Understanding of scalable computing systems, software architecture, data structures, and algorithms
• Knowledge of professional software engineering best practices for the full software development life cycle
• Strong verbal and written communication skills
• Strong analytical skills, with excellent problem solving abilities
• Working experience with Kubernetes
• Experienced working with distributed databases at scale

Good to haves

• Experience in developing software using AWS native services & technologies.
• Experience taking a lead role in building and operating scalable distributed systems
• Experience in Agile/SCRUM enterprise-scale software development
• Familiar with building secure software using modern security principles
• Demonstrated ability to achieve goals in a highly innovative and fast-paced environment

Why us

We're hiring a set of highly skilled, enthusiastic, and passionate people who thrive in a high-growth environment. We believe the best way to grow is to give everyone the opportunity to pursue their interests. At Lucidity, you have complete freedom to work on projects that interest you. Plus, with benefits like flexible hours, company offsites, unlimited leaves, we ensure you enjoy the journey as much as we do. We are also offering healthy founding team ESOP's.