Customer Relationship Executive – Hyderabad

Role Summary:

We are seeking a proactive and persuasive Telecaller to join our fast paced real estate team. The candidate will be responsible for contacting potential buyers, understanding their property requirements, providing relevant information, and scheduling site visits. The goal is to convert

leads into prospects and contribute to the company’s sales pipeline.

Key Responsibilities:

• Make outbound calls to potential clients based on leads provided.

• Understand customer requirements and provide relevant property information.

• Systematic follow-up with interested leads and timely updates on new offers.

• Schedule and coordinate site visits with sales teams and clients.

• Maintain accurate records of all conversations and lead progress using CRM tools.

• Achieve daily/weekly/monthly targets for calls and conversions.

• Handle customer inquiries professionally and escalate issues when needed.

Whatsapp blast and email marketing to be carried out.

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Job Specification (JS):

Education qualifications:

• Minimum preferred: Bachelor’s degree in any field.

Experience:

• 2-3+ years of experience in telecalling, telesales, or customer support.

• Experience in real estate or similar industry is an added advantage.

Skills & Competencies:

• Excellent verbal communication skills in English and local & regional specific languages (Hindi, Kannada & Tamil).

• Good convincing and negotiation skills.

• Confident, energetic, and customer-focused.

• Ability to handle rejection and remain calm under pressure.

• Basic computer knowledge and experience with MS Office.

Other Requirements:

• Willing to work in a target-driven environment.

• Must be comfortable with working on weekends and fixed weekday offs (as per company’s norms).

We have an urgent opening for a skilled and detail-oriented professional for the below role:

Quick Role Overview:

• Role: QA Automation Engineer
• Location: Hyderabad
• Job Type: Full-Time
• Experience: 6 – 10 Years
• Notice Period: Immediate to 30 Days Preferred

Job Description:

We are looking for a highly analytical QA Engineer with strong expertise in data validation and SQL-based testing. The ideal candidate will be responsible for ensuring the quality and integrity of data-driven applications by designing effective test strategies and executing comprehensive test plans.

This role requires hands-on experience with SQL, defect management, CI/CD pipelines, and automation tools, along with the ability to understand business requirements and translate them into test scenarios.

Key Responsibilities:

• Analyze business requirements and translate them into detailed test plans, scenarios, and test cases
• Perform data validation and ensure data accuracy using SQL queries
• Design, develop, and execute manual and automated test cases
• Manage defects by logging, tracking, and ensuring timely resolution
• Work closely with development and business teams to ensure quality deliverables
• Maintain and produce high-quality testing documentation
• Ensure system data integrity for daily operations
• Participate in CI/CD processes and support release cycles
• Collaborate using tools like Jira, TeamCity, and Octopus

Desired Skills & Competencies:

Must-Have Skills:

• Strong analytical and problem-solving skills
• Good understanding of Data / Data Analysis
• Strong hands-on experience with Microsoft SQL
• Solid understanding of SQL joins and complex queries
• Experience with Jira for defect tracking
• Hands-on experience with TeamCity and Octopus
• Experience with code repository tools (preferably Bitbucket)
• Mandatory experience with any Automation Testing tool
• Knowledge of CI/CD pipelines

Good-to-Have:

• Exposure to Agile methodologies
• Experience in data-driven testing environments

Job Profile: Business Development Executive (BDE)

Company Profile: Skill Deck is a dynamic and young company focused on providing trainings to corporates and individuals and help them upskill in the HR and IT domains. We have various courses like payroll expert, talent sourcing expert, UI Development, PHP Development, MERN Stack Development etc. We also conduct workshops on various topics like PF Act, Labour Laws, Indian Payroll System etc. We are a trusted name in the field of HR and IT trainings and corporates rely on us for giving the best trainings to their workforce. We are venturing into training engineers too this year.

We also provide training to college students. We are empanelled with colleges for doing so. We are a trusted name there too. Upskilling is a byword for us.

Offices in: Bengaluru and Amritsar

Description:  You will start your journey at Skill Deck by being a part of a team that builds and maintains business relationships with corporate clients, individual clients and colleges. You will be responsible for connecting new clients with the company and increasing our revenue by inducing clients to give us an opportunity to train them and their people.

Sector: Learning and Development

Required Skill Sets:

If you are:

• Interested in making people learn new things
• Are passionate about cutting edge technology
• Fond of interacting with people
• Keen to explore facets of human behaviour

Skill Deck is the place where you can have fun working and enjoy a healthy work life balance.

Role: Individual Sales, Corporate sales and sales to academia.

Domain: B2B and B2C.

Location: Pan India. WFH.

Working Days and Hours: Monday to Saturday from 9:30 a.m. to 6:30 p.m. with a 1 hour break in between.

Academic Qualifications: Undergraduates and graduates are eligible to apply.

Language: Speaking good English is mandatory.

Rounds of interviews:

Telephonic screening

Final Telephonic interview.

CTC:  Attractive CTC and excellent performance based incentives.

We don't like to waste time.

We are:

• A profitable media company sharing the latest on AI and technology to business owners in the US.

• Our audience consists of 100,000+ top CEOs and leaders in the US.

• Profitable from day 1 and led by an amazing management team

• Hustlers, active, and we bring the fire everyday 🔥

Here's why you should join us:

• Completely remote team

• Working at the cutting edge of technology (artificial intelligence)

• The clients we/you work with in the US will be some of the nicest people in the world

• Our company has big plans to grow over the next 5 years. Join us if you want to be part of this journey :)

We're looking for a killer Sales Account Executive. Ideally, you have sold advertising before.

You understand: CPMs, CPCs, CPLs, advertising terms, sales, how to manage clients, and how to deal with US clients (proper English is required for this role).

Job Description:

Email communication: Build rapport with our current clients and create sponsorship packages for them in our newsletter. Here’s our sponsorship page.

Prospecting New Sponsors: Identify and engage potential sponsors for our newsletter through various channels, inbound, and outbound (cold outreach, warm intros etc.)

Closing and Processing Sponsors: Take charge of the entire sales cycle - from prospecting potential sponsors to closing deals and facilitating the processing of sponsorships, ensuring a seamless collaboration with sponsors.

Content Collaboration: Collaborate with the content team to integrate sponsorships seamlessly, ensuring a win-win for both sponsors and our audience.

Sales Strategy Development: Develop and refine sales strategies based on market trends and feedback, continuously improving our sales approach.

Qualifications

Experience in Ad Sales: Preferably 2+ years of experience in ad sales, preferably in the newsletter or media industry. Bonus points if you've closed $1M+ deals before (combined) and ideally $50k+ deals (singular). Not required!

Proactive Approach: A proactive approach to identifying and pursuing potential sponsors, with a knack for opening doors and establishing relationships.

Excellent Communication Skills: Strong verbal and written communication skills, with the ability to present sponsorship packages compellingly.

Team Collaboration: Experience working in collaborative environments, partnering with cross-functional teams to achieve business goals.

Tech Stack: familiarity with CRMs, Airtable, Superhuman (for email and follow ups)

Availability: Open to working during US timezone and available to dedicate 2 to 3 hours on weekends for promptly responding to client email inquiries.

Job Summary:

We are seeking an experienced Implementation Manager to join our implementation team at Kapture CX. The successful candidate will be responsible for configuring and customizing the software workflows to meet the client's specific needs. The Workflow Implementation Specialist will work closely with clients to understand their business processes and requirements and ensure that the workflows are set up correctly.

Key Responsibilities:

- Configure and customize the workflows to meet the client's specific needs and translate them onto the product.

- Work in collaboration with project managers, perform configuration activities for successful delivery of the project and handover to account management.

- Provide training to the client's users and ensure that they are comfortable using the software.

- Collaborate with the development team to troubleshoot and resolve any technical issues related to the workflows.

- Create and maintain workflow documentation and ensure that it is up-to-date.

- Facilitate user acceptance testing and sign-off by clients.

Qualifications and Skills:

- Bachelor's degree in Computer Science, Engineering, or a related field.

- At least 8 years of experience in software implementation, with a focus on workflow design and configuration.

- Strong understanding of workflow design and implementation methodologies, tools, and techniques.

- Experience with business process mapping

- Excellent communication, interpersonal, and problem-solving skills.

- Ability to work independently and as part of a team in a fast-paced environment.

- Familiarity with SaaS software development and project management methodologies is a plus.

Website : www.kapturecrm.com

LinkedIn : https://www.linkedin.com/company/kapturecrm/

YouTube : https://www.youtube.com/c/KaptureCRM/videos

JOB DESCRIPTION:. THE IDEAL CANDIDATE WILL:

• Ensure new features and subject areas are modelled to integrate with existing structures and provide a consistent view. Develop and maintain documentation of the data architecture, data flow and data models of the data warehouse appropriate for various audiences. Provide direction on adoption of Cloud technologies (Snowflake) and industry best practices in the field of data warehouse architecture and modelling.

• Providing technical leadership to large enterprise scale projects. You will also be responsible for preparing estimates and defining technical solutions to proposals (RFPs). This role requires a broad range of skills and the ability to step into different roles depending on the size and scope of the project Roles & Responsibilities.

ELIGIBILITY CRITERIA: Desired Experience/Skills:
• Must have total 5+ yrs. in IT and 2+ years' experience working as a snowflake Data Architect and 4+ years in Data warehouse, ETL, BI projects.
• Must have experience at least two end to end implementation of Snowflake cloud data warehouse and 3 end to end data warehouse implementations on-premise preferably on Oracle.

• Expertise in Snowflake – data modelling, ELT using Snowflake SQL, implementing complex stored Procedures and standard DWH and ETL concepts
• Expertise in Snowflake advanced concepts like setting up resource monitors, RBAC controls, virtual warehouse sizing, query performance tuning, Zero copy clone, time travel and understand how to use these features
• Expertise in deploying Snowflake features such as data sharing, events and lake-house patterns
• Hands-on experience with Snowflake utilities, SnowSQL, SnowPipe, Big Data model techniques using Python
• Experience in Data Migration from RDBMS to Snowflake cloud data warehouse
• Deep understanding of relational as well as NoSQL data stores, methods and approaches (star and snowflake, dimensional modelling)
• Experience with data security and data access controls and design
• Experience with AWS or Azure data storage and management technologies such as S3 and ADLS
• Build processes supporting data transformation, data structures, metadata, dependency and workload management
• Proficiency in RDBMS, complex SQL, PL/SQL, Unix Shell Scripting, performance tuning and troubleshoot
• Provide resolution to an extensive range of complicated data pipeline related problems, proactively and as issues surface
• Must have expertise in AWS or Azure Platform as a Service (PAAS)
• Certified Snowflake cloud data warehouse Architect (Desirable)
• Should be able to troubleshoot problems across infrastructure, platform and application domains.
• Must have experience of Agile development methodologies
• Strong written communication skills. Is effective and persuasive in both written and oral communication

Nice to have Skills/Qualifications:Bachelor's and/or master’s degree in computer science or equivalent experience.
• Strong communication, analytical and problem-solving skills with a high attention to detail.

About you:
• You are self-motivated, collaborative, eager to learn, and hands on
• You love trying out new apps, and find yourself coming up with ideas to improve them
• You stay ahead with all the latest trends and technologies
• You are particular about following industry best practices and have high standards regarding quality

What You’ll Do

• Experience working in eCommerce industry managing high volume applications with an experience of 7 yrs or more. 
• Expertise in application development with IBM (Sterling) Order Management Fulfillment Suite with a minimum of 4 to 5 yrs of experience. 
• Implementation Experience in Sterling order management with versions greater than 9.0 is preferred. Experience in XML, XSD, SOAP and REST services. 
• Expertise in at least one application server; Websphere MQ or JBoss or Weblogic.
• Subject matter expertise in building large-scale retail B2C web applications using Supply Chain and Logistics Systems. 
• IBM Sterling Order Management System Configuration Deployment Toolkit (Sterling CDT), Global Inventory Visibility. Caching technologies is a plus. 
• Comprehensive SDLC experience including strong design skills use of UML, patterns. 
• Agile and waterfall implementation principles and practices. 
• Use of version control management such of SVN, CVS, or GIT. 
• Production environment deployment and maintenance. 
• Provide support in troubleshooting / investigations pertaining to the order management systems. 
• Respond quickly to critical requests. 
• Ability to analyze and design data model. Solid hands-on understanding of DB for the Web environment. 
• Performance tuning and optimization for scalability and high availability. 
• Upgrading experience on IBM Sterling Order Management System to 9.3 or higher is a plus.
• Experience working on Omni Channel Implementations with IBM Sterling OMS is a plus. 
• Exposure towards Cassandra is a plus.  

What You Know

• Set your ECommerce skill set to work, helping to execute business requirements into specific systems, applications, or processes in business-to-consumer (B2C) environments. 
• Showcase your in-depth technical knowledge and functional knowledge in IBM Sterling OMS building confidence at client place. 
• Train and guide new team members on Sterling technical and business concepts. 
• Able to support in design or POC s to solve business problems in IBM Sterling OMS for new client initiatives. 
• Should be excited to work on projects that require both Sterling and Java/J2ee. 
• Build services around Sterling using Java, Rest and SOAP web services. Should be very strong in core Java.
• Should be having fair idea in building unit tests around the code implemented.
• Knowledge on continuous integration is needed.
• You will also ensure that the organization's implementations meet the scalability and reliability required for eCommerce operation, as well as analyze and optimize database and core commerce functions for maximum performance.

Education

• Bachelor’s / Master’s degree in specific technical fields like computer science, math, statistics preferred; or equivalent practical experience