Application Support Analyst

Skills / Tools

• SQL & Python / PySpark
• AWS Services: Glue, Appflow, Redshift - Mandatory
• Data warehousing basics
• Data modelling basics
• 
  

Job Description

• Experience of implementing and delivering data solutions and pipelines on AWS Cloud Platform. Design/ implement, and maintain the data architecture for all AWS data services
• A strong understanding of data modelling, data structures, databases (Redshift), and ETL processes
• Work with stakeholders to identify business needs and requirements for data-related project
• Strong SQL and/or Python or PySpark knowledge
• Creating data models that can be used to extract information from various sources & store it in a usable format
• Optimize data models for performance and efficiency
• Write SQL queries to support data analysis and reporting
• Monitor and troubleshoot data pipelines
• Collaborate with software engineers to design and implement data-driven features 
• Perform root cause analysis on data issues 
• Maintain documentation of the data architecture and ETL processes 
• Identifying opportunities to improve performance by improving database structure or indexing methods 
• Maintaining existing applications by updating existing code or adding new features to meet new requirements 
• Designing and implementing security measures to protect data from unauthorized access or misuse 
• Recommending infrastructure changes to improve capacity or performance 
• Experience in Process industry

Roles and Responsibilities

• Develop new business via telephone and mass communication such as email, research, and social media to introduce company product and services and identify appropriate buyers within the target market.
• Generating leads by working on researching a prospect company and/or by cold calling.
• Supporting the sales team in the daily administrative tasks.
• Follow up on leads and conduct research to identify potential prospects.
• Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel.
• Conduct a need analysis and determine prospects pain points.
• You will help to create identify and track sales leads, generate sales report.
• Should be comfortable and fluent on both written and verbal communications via calls/emails and chats. He/She will be working closely with sales team.
• Prepare a pitch and help deliver the necessary details of IT Companies to prospect lead by assisting the business delivery team.
• Good knowledge of latest tech stacks in Digital Service, mobile and Web Technologies
• Work with Sales team to develop and grow the sales pipeline to consistently meet monthly/quarterly revenue goals.

Required skills:-

2+ years of experience in the Development of JAVA technology.

Strong Java Basics

SpringBoot or Spring MVC

Hands-on experience on Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)

Proficient in REST API development

Messaging Queue (RabitMQ or Kafka)

Microservices

Any Caching Mechanism

Good at problem-solving

Good to Have Skills:

2+ years of experience in using Java/J2EE tech stacks

Good understanding of data structures and algorithms.

Excellent analytical and problem solving skills.

Ability to work in a fast-paced internet start-up environment.

Experience in technical mentorship/coaching is highly desirable.

Understanding of AI/ML algorithms is a plus.

Job Description

Job Responsibilities

• Design and implement robust database solutions including

  • Security, backup and recovery

  • Performance, scalability, monitoring and tuning,

  • Data management and capacity planning,

  • Planning, and implementing failover between database instances.

• Create data architecture strategies for each subject area of the enterprise data model.

• Communicate plans, status and issues to higher management levels.

• Collaborate with the business, architects and other IT organizations to plan a data strategy, sharing important information related to database concerns and constrains

• Produce all project data architecture deliverables..

• Create and maintain a corporate repository of all data architecture artifacts.

Skills Required:

• Understanding of data analysis, business principles, and operations

• Software architecture and design Network design and implementation

• Data visualization, data migration and data modelling

• Relational database management systems

• DBMS software, including SQL Server  

• Database and cloud computing design, architectures and data lakes

• Information management and data processing on multiple platforms 

• Agile methodologies and enterprise resource planning implementation

• Demonstrate database technical functionality, such as performance tuning, backup and recovery, monitoring.

• Excellent skills with advanced features such as database encryption, replication, partitioning, etc.

• Strong problem solving, organizational and communication skill.

Our sales team is looking for a bright, motivated and high-performing Sales manager to join us. As a Sales manager at Focaloid, you will be responsible for managing and closing opportunities within your assigned territory. The person must demonstrate all the behaviors associated with a high-performance sales culture, specifically prospecting for new business, consultative selling approach, account management skills, ability to upsell and cross-sell to existing clients and delivering results against a quota. 

The Sales Manager is a client facing role and the person will be involved in taking over from the inside sales team once a new opportunity has been identified. The person will work closely with the pre-sales team and tech team to drive it to closure. 

● Develop and manage relationships with prospects and accounts within your assigned territory 

● Work in a team-selling environment specifically building relationships with inside sales, pre-sales and technology teams. 

● Interact with key influencers for assessing requirements, proposing solutions, making presentations and creating proposals. 

● Track all opportunity and customer details including use cases, purchase time frames, next steps, and forecasting in CRM. 

● Share weekly plans of status of accounts and potential leads, new initiatives, follow up action plans and revenue pipeline. 

● All people management aspects of the team including individual performance management, team building, succession planning, cross-training 

● Contributes to team effort by accomplishing related results as needed. 

● Brainstorm with project and marketing team for maximizing client potential and to support and enhance visibility of company’s solutions 

● Setting the strategy in partnership with the business and technology partners. 

Candidate Profile: 

● Bachelor's Degree in Engineering OR Equivalent 

● 10+ years of experience selling outsourcing, offshoring and software development services 

● An excellent performer with consultative sales style, negotiation skills, exceptional problem solving abilities and keen client assessment aptitude. 

● A track record of performance excellence meeting and exceeding targets and objectives 

● Experience selling to Director/VP level leaders 

● Track record to selling to Startups, SMB & Enterprises in US and Europe 

● Strong command in Selling Solutions and managing multiple clients 

● Technically savvy; thorough understanding of technology space(product engineering, cloud, web & mobile) 

● Skilled in virtual presentations, online web demos, remote sales processes 

● Proficiency using CRM; (Base CRM, Pipedrive, Copper, Salesforce, etc.) 

● Exceptional verbal and written communication skills 

• 5to 7 years plus experience having implemented Adobe Experience Manager based Solution in a large scale environment
• Deep understanding of Adobe AEM, Apache Sling, Servlets
• Experience developing applications, templates, and components for the Adobe AEM product (WCM, DAM, CRX)
• Experience customizing workflows and integration with other enterprise systems
• Demonstrated experience with Java, JavaScript, HTML5, CSS3, and related technologies
• Expertise in Java, web development experience, and other Content management system experience.
• Great understanding of Web technologies like XML, HTML, Client Server-side scripting languages such as JavaScript, JSP, and web services development using RESTful implementations.
• Should have exposure on the continuous integration build tools and code quality tools

Responsibilities

• Develop digital consumer experiences based on a foundation of the Adobe AEM product suite, including AEM, CRX, Target, and DAM
• Translate marketing and website needs into AEM specific recommendations and solutions
• Leverage AEM, other state-of-the-art technologies, and integration patterns to solve cross-departmental challenges
• Design and improve internal development methodologies around Adobe AEM solution
• Develop front end and back end components using AEM

• Drive employee Engagement initiatives through effective employee connect, conduct periodic communication forums, open house forums and town hall meetings
• Should have Experience in EWS, RAG analysis, Skip level meetings, 360/90 degree programme, Managing attrition etc.
• Planning and executing festival celebration in the company for the employee engagement
• Planning and executing varied activities for employee motivation programmes
• Measure employee satisfaction and identify areas that require improvement
• Ensuring constant engagement initiatives are implemented
• To handle operational activities like filing and service logs
• Driving Performance Management Process like ADH assessment, TRP etc.
• Partnering with the shared services, operations and other stakeholders to handle day to day activities. E.g. Leaves, Transfer-Relocation, Benefits, etc.

Roles and Responsibilities-

• Employee Engagement - Ensure smooth end-to-end implementation of the assigned processes. This should cover the following activities: 
• Ensure release of engagement Calendar 
• Review and Track Status of open Actionable
• Prepare Dashboards for various employee connect initiatives
• Alert stakeholders on delays / issues
• Employee Grievance handling & providing first hand resolution to the employees
• Manage queries, issues, escalations, if any 
• Any other process/ task allocated as required
• Participate in Knowledge Sessions within or outside the Team
• Participation in events organized by company
• MIS based reports like HR SLA, Attrition, Adhoc reports etc.
• Processing resignations, Conducting Exit Interviews to ensure smooth closure of full & final settlement.