Job Description:
The Technical support analyst is responsible for troubleshooting & fixing the application & technical issues for our Clients with an exp. of around 0 - 2 yrs experience.
Technical Support analyst must be able to assure complete Client satisfaction through all stages of the operations process. Must be able to establish and maintain strong relationships throughout the business process.
Key Responsibilities:
• Proactively connected with Clients.
• Resolving Technical issues in a timely manner.
• Training and educating Clients on our Products & Solutions.
• Assisting Software Engineers on issues.
• Providing feedback on product development in a timely manner.
• Auditing error Plans to reduce rework with the aim of providing Scalable Products.
Skills and Specifications:
• Excellent Communication & Analytical Skills.
• Willing to work on US shift (Voice Process)
• Interpersonal Skills with a great attitude.
• Good Knowledge if Enterprise Applications, Systems & Technologies.
• Self-motivated; demonstrating the ability to achieve the Client satisfaction with minimal supervision
• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding Client base.
• Organized, flexible and multitasking.
- • Persistent with a team attitude.

About SmartDocs
About
SmartDocs is a Robotic Process Automation (RPA) Company with solutions that can seamlessly integrate with SAP across areas like ECM, BPM, DMS, Chatbots, Workflows, Accounts Payables & Receivables, Contract Management, Supplier or Vendor Portals
Connect with the team
Similar jobs
Job Title : BMS Commissioning Engineer
Department : BA (Building Automation)
Location : Mumbai/Pune/Delhi/NCR
Experience : Minimum 3 years of experience in BMS Engineering, Testing & Commissioning
Desired Qualification: Bachelor’s degree in Electrical/Electronics/Instrumentation Engineering Degree from an accredited college or university
Skills Required : BMS, SCADA, DDC, PLC Engineering, Testing & Commissioning
Salary : As per Company Norms
Job Description
Ø Bachelor’s degree in Electrical/Electronics/Instrumentation Engineering Degree from an accredited college or university.
Ø Minimum 3 years of experience in BMS Engineering, Testing & Commissioning
Ø SCADA, PLC, BMS engineering/programming experience preferred.
Ø Strong understanding of OPC, BACnet, Modbus protocol to include IP, ETH and MS/TP
Ø Design, development, commissioning, and testing of Building automation systems
Ø BMS/SCADA/HMI graphic screen development
Ø IO Loop test and Functional test
Ø Basic knowledge on SQL database programming.
Ø Excellent problem-solving and troubleshooting skills
Ø Providing technical support to clients
Ø Experience with current trends in automation and instrumentation to be able to select and implement modern controls architectures
Ø Strong communication and organizational skills
Apply only if ready to work in 3rd Party Payroll
It a permanent Job opportunity
• Identifies business opportunities by identifying prospects.
• Sells products by establishing contact and developing relationships with prospects recommending
solutions.
• Outbound calling on data collected through lead generation activities / secondary data
sources.
• Daily follow-ups on older leads and work on new leads.
• Maintains quality service by establishing and enforcing organization standards.
• Must be-energetic, well-spoken, and eager to close sales deals and generate revenue for the
organization.
Role – Dynamics 365
Experience – 3 years & above
Location – Remote, Jaipur , Gurgaon, Noida
Job Description:
· Gather requirements from the client
· Proactively builds and manages relationship with client management
· Developing business cases, project plans and project documentation.
· Deliver projects/work on-time, on-budget, and in a way that accomplishes client goals
· Reviews and ensures high quality of work is delivered
· Meets deadlines and manages competing priorities under pressure
· Apply creative thinking to identify possible reporting solution alternatives
· Travel to client locations as per the project and/or client needs
Must Have:
· 5+ years of project experience and Min 2+ years’ experience in Power Platform development and customizations.
· Deep understanding of D365 capabilities, architecture, and deployment of online solutions.
· Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules like Sales, Service, Marketing and Field Service.
· Skills Driving Dynamics CRM implementations through all project phases including discovery, definition, build, test and deploy.
· Experience in leveraging Microsoft Power Platform capabilities for MS Dynamics CRM using PowerApps, Power Automate and Power BI.
· Proficiency in use of C# - CRM SDK, Web APIs, Batch Jobs, Azure functions, JavaScript, SQL, SSRS, SSIS, Plugins, 3rd party APIs, and Custom Workflows with Dynamics CRM.
· Good experience in Portals and USD development with CRM.
· Experience in assisting with integration of CRM with other business systems and applications.
· Assists the functional resources/business analysts with requirements gathering and provides design guidance for mid to large sized Dynamics 365 CRM projects.
· Proficiency in OOB Customizations like Business Rules, Workflows, Actions, Security roles configurations.
· Good knowledge in code and project management using Azure DevOps.
· Experience in the Power Apps component framework
Good To Have:
· Microsoft Dynamics CRM and Power Platform certifications.
Desired Candidate Skills:
· Excellent interpersonal and leadership skills.
· Superior understanding of current applications and trends in IT.
· Good knowledge of all phases of IT including network administration, computer support, help desk, software development or specialization in one area.
· Experience in client communication
· Proficient in communication.
· Mentoring skills of junior resources.
· Excellent foundational consulting skills including critical thinking and analysis, verbal and written communications, executive presence, facilitation and presentation skills, business analysis
· Ability to conduct business user workshops, design reviews, executive presentations, and
· lead other senior stakeholder/sponsor meetings
· Experience in delivering end to end reports
· Must be able to travel to client locations if needed
· Is detail oriented and deliverables focused
Key Skills: Dynamics 365 & Power Platform, Azure DevOps
Company and Founders
Egregore Labs (http://www.egregorelabs.com/" target="_blank">www.egregorelabs.com) is a financial software company founded in 2017 by Prashant Vijay (ISB, Tulane) & Hari Balaji (IIM Ahmedabad, IIT Madras) both of whom have spent over a decade each in Financial Services, with a majority of their experience at Goldman Sachs across New York, Hong Kong & Singapore in roles across Trading, Quant & Technology. More about the founders is available here and here
We operate at the intersection of Unstructured Data and Finance. We run multiple products, including Romulus (http://www.romulus.co/" target="_blank">www.romulus.co) and Robana (http://www.robana.ai/" target="_blank">www.robana.ai) - all our products work on the same underlying principles and set of technologies.
Ideal Background
- At least 2 years experience in back-end development in a fast-paced environment, working in Python
- Deep understanding of technologies used in web-deployed SaaS products, including Rest APIs
- Exposure to AWS, Azure, or other cloud providers
- Sound understanding of computer science principles
- Exposure to any of the following
- Financial services
- Natural Language Processing
- Robotic Process Automation
- Intelligent Document Processing
- Document Management and Repositories
Opportunity
We will share our workload as a team and we expect you to work on a broad range of tasks. Here’s are some of the things you might have to do on any given day:
- Developing APIs and endpoints for deployments of our product
- Infrastructure Development such as building databases, creating and maintaining automated jobs
- Build out the back-end to deploy and scale our product
- Build POCs for client deployments
- Integrate our products with 3rd party products/tools/services
- Document your code, write test cases, etc.
Skills
- Hands-on experience with Python (2+ years)
- Sound understanding of Postgres and NoSQL databases such as MongoDB
- Deep familiarity with UNIX, major cloud platforms (AWS, Azure), DevOps
- Understanding of databases, and related tools, paradigms
- A computer science education would be great, but other engineering disciplines are ok as well
Desirables
We are looking for a person who has :
- Resourcefulness- - we're looking for versatile developers who are good at figuring out what they need to use, learn, build, re-purpose to get the job done quickly and efficiently.
- Ownership- - We like to be directive and not prescriptive in our management. We- d love for you to take ownership of what you work on, and tell us what to do, rather than the other way round.
- Work Ethic- - We've grown up on Wall Street. We work hard and have aggressive goals. We want our teammates to be focused, goal-oriented, and consistent high achievers.
- Execution Focus- - Our business is about getting things done and getting things done right. We want outcome-focused colleagues who can multi-task, and execute quickly and elegantly.
Interested?
We are an early-stage company. Working here is not for the faint-hearted. An intense and unstructured work environment, lots of excitement, and a group of motivated colleagues are what we bring to the table. We ask you to bring your undivided attention, strong worth ethic & resourcefulness. We are Delhi-based and work 6 days a week. Currently, due to the pandemic, we are operating remotely since Feb 2020.
competitive analysis
Be actively involved in SEO efforts (keyword, image optimization etc.)
Provide creative ideas for content marketing and update the website
Measure the performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
planning social media events
preparing social media content
writing blogs
handling social media accounts
Must have experience on HTML5,CSS3,Jquery,Bootstrap,JS
Excellent analytical and multitasking skills
An ability to perform well in a fast-paced environment
Location: Coimbatore, TN
Summary:
Jr Developer required for Product Development
Good knowledge in PHP, Wordpress Database
Real time work experience in PHP (Minimum 1 Year)
Responsibilities:
Website / Web Application by Using Wordpress
Manage / Customize the Existing Web Application
Integration with other applications
Should be a good team player
Role- Node.js Developer/Senior Node.js Developer
Job description:
- (Nodejs, Express), MySQL, Postgre SQL
- Working experience of GIT
- Well-versed and experienced with unit testing, code coverage.
- Well versed with SOILD design principles and its application
- Good to have – some experience with Azure DevOps and/or azure functions.
- Good knowledge of designing and writing restful API.
Srijan is approx 400 people strong (including some Senior Consultants) Srijan’s development offices in India are located in New Delhi, Gurugram, Goa, Bangalore, and Mumbai, Delhi, Gurgaon and Goa are the largest offices. In addition, a few developers & delivery leads are located in several countries globally -- USA (New York, Charlotte), Singapore, Philippines (Manila), Australia (Sydney, Brisbane, Melbourne), Germany (Berlin), Japan (Tokyo). In each of these countries, Srijan has a functional legal subsidiary.
Srijan works largely with enterprises or mid-large sized global firms and focuses on recurring business from these accounts, thereby bringing much-needed predictability of revenue for high-growth companies. It works with several top brands at the moment.
The firm is beginning to invest in startups and in joint research projects with top institutes. For instance, it recently has partnered with IIT-Delhi to invest in an 18-month project for building a solution for ‘https://www.linkedin.com/feed/update/urn:li:activity:6476363261016137728/" target="_blank">Honey traceability using Blockchain’.
The leadership team at Srijan has set itself an audacious goal of reaching $25 million in revenue (while maintaining healthy EBIDTA margins) in FY 2020 -- doubling our revenues. This requires significant technology and delivery leadership bandwidth to be created in the firm to ensure our high-quality standards are not compromised.
Each year Srijan donates 7% of its profits to Srijan Foundation Trust a registered non-profit that runs several projects including non-formal schools (directly or via partner organizations) and Indic civilizational projects such as #SrijanTalks.
Description:
We are looking for an organized, detail-oriented individual to join our team as a software product manager. The responsibilities of the software project manager include overseeing software projects from start to finish, managing and motivating software developers and other team members, giving customer presentations, and writing project proposals.
To be successful as a software project manager, you should have a good working knowledge of project estimation techniques and the ability to motivate team members. Ultimately, a top-notch software Product manager should have good communication and decision-making skills.
Responsibilities:
1.Discussing potential projects and their parameters with clients, executives, and software developers.
2.Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance.
3.Assembling and leading the project team.
4.Participating in and supervising each stage of the project.
5.Ensuring each project stays on schedule and adheres to the deadlines.
6.Creating a project budget and ensuring the project adheres to the budget as closely as possible.
7.Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion.
8.Tracking milestones, deliverables, and change requests.
9.Serving as a liaison to communicate information regarding changes, milestones reached, and other pertinent information.
10.Delivering completed software products to clients and performing regular checks on the products' performance.
11.Software Project Manager Requirements
12.A bachelor's degree in information technology, software development management, software engineering, computer science, or a related field.
13.Proven experience in project management and software development.
14.Good working knowledge of project estimation techniques.
15.Excellent technical knowledge.
16.Good leadership, decision-making, and organization skills.
17.Strong attention to detail and multi-tasking skills.
Qualification:
- Minimum ten (10) years of total work experience in software development
- Good technical proficiency with PHP, Laravel, Javascript technologies and its related framework
- Strong knowledge on AWS
- Experience in Data collection, management and analysis
- Experience in MYSQL/Maria DB
- Knowledge in SaaS architecture










