Application Support Analyst

About the Role

We are looking for a talented LLM & Backend Engineer to join our AI innovation team at EaseMyTrip.com and help power the next generation of intelligent travel experiences. In this role, you will lead the integration and optimization of Large Language Models (LLMs) to create conversational travel agents that can understand, recommend, and assist travelers across platforms. You will work at the intersection of backend systems, AI models, and natural language understanding, bringing smart automation to every travel interaction.

Key Responsibilities:

• LLM Integration: Deploy and integrate LLMs (e.g., GPT-4, Claude, Mistral) to process natural language queries and deliver personalized travel recommendations.
• Prompt Engineering & RAG: Design optimized prompts and implement Retrieval-Augmented Generation (RAG) workflows to enhance contextual relevance in multi-turn conversations.
• Conversational Flow Design: Build and manage robust conversational workflows capable of handling complex travel scenarios such as booking modifications and cancellations.
• LLM Performance Optimization: Tune models and workflows to balance performance, scalability, latency, and cost across diverse environments.
• Backend Development: Develop scalable, asynchronous backend services using FastAPI or Django, with a focus on secure and efficient API architectures.
• Database & ORM Design: Design and manage data using PostgreSQL or MongoDB, and implement ORM solutions like SQLAlchemy for seamless data interaction.
• Cloud & Serverless Infrastructure: Deploy solutions on AWS, GCP, or Azure using containerized and serverless tools such as Lambda and Cloud Functions.
• Model Fine-Tuning & Evaluation: Fine-tune open-source and proprietary LLMs using techniques like LoRA and PEFT, and evaluate outputs using BLEU, ROUGE, or similar metrics.
• NLP Pipeline Implementation: Develop NLP functionalities including named entity recognition, sentiment analysis, and dialogue state tracking.
• Cross-Functional Collaboration: Work closely with AI researchers, frontend developers, and product teams to ship impactful features rapidly and iteratively.

Preferred Candidate Profile:

• Experience: Minimum 2 years in backend development with at least 1 year of hands-on experience working with LLMs or NLP systems.
• Programming Skills: Proficient in Python with practical exposure to asynchronous programming and frameworks like FastAPI or Django.
• LLM Ecosystem Expertise: Experience with tools and libraries such as LangChain, LlamaIndex, Hugging Face Transformers, and OpenAI/Anthropic APIs.
• Database Knowledge: Strong understanding of relational and NoSQL databases, including schema design and performance optimization.
• Model Engineering: Familiarity with prompt design, LLM fine-tuning (LoRA, PEFT), and evaluation metrics for language models.
• Cloud Deployment: Comfortable working with cloud platforms (AWS/GCP/Azure) and building serverless or containerized deployments.
• NLP Understanding: Solid grasp of NLP concepts including intent detection, dialogue management, and text classification.
• Problem-Solving Mindset: Ability to translate business problems into AI-first solutions with a user-centric approach.
• Team Collaboration: Strong communication skills and a collaborative spirit to work effectively with multidisciplinary teams.
• Curiosity and Drive: Passionate about staying at the forefront of AI and using emerging technologies to build innovative travel experiences.

Job Title: QA Engineer (Manual & Automation Testing)

Experience: 4.5 to 7 Years

Location: Chennai

Last Working Date (Preferred Joining): On or before 10th August

Interview Process: Online Test → Technical Round 1 → Technical Round 2 → Client Round

Job Description:

We are seeking a skilled QA Engineer with a strong background in both Manual and Automation Testing. The ideal candidate should have hands-on experience in Java programming, a solid understanding of automation frameworks, and expertise in API testing.

Key Responsibilities:

• Develop and execute robust automation scripts for new feature testing.
• Enhance and maintain existing automation frameworks to support evolving testing needs.
• Monitor automation test executions and ensure consistency and reliability in results.
• Conduct cross-browser and cross-platform testing to ensure high coverage and quality.
• Identify process gaps in Quality Assurance and recommend improvements.
• Contribute to zero-defect delivery through thorough testing practices.
• Support non-functional testing initiatives including Performance, Security, and Localization.
• Collaborate with developers to ensure high code quality and adequate test coverage.
• Actively participate in Continuous Integration and Continuous Deployment processes.

Required Skills:

• Strong knowledge of Manual Testing methodologies and practices.
• Proficiency in Java programming with excellent problem-solving abilities.
• Experience with BDD frameworks, especially Cucumber.
• Practical experience with Selenium for automation testing.
• Good understanding and hands-on with API testing (both Manual and Automation) using tools like Postman and Rest Assured.
• Excellent verbal and written communication skills.

Overview :

We are looking for a highly motivated and experienced Business Development Manager with a proven track record in end-to-end sales, preferably from a service-based company. The ideal candidate should be adept at identifying opportunities, nurturing client relationships, and driving revenue growth through strategic sales efforts.

Key Responsibilities:

1. Drive end-to-end business development and sales activities – from lead generation to deal closure.

2. Identify and develop new business opportunities in domestic and/or international markets.

3. Build and maintain strong client relationships through consistent follow-ups and effective communication.

4. Understand client requirements and propose appropriate service-based solutions.

5. Collaborate with internal delivery and technical teams to align solutions with client needs.

6. Create and present compelling proposals, pitch decks, and pricing strategies.

7. Meet and exceed revenue and growth targets.

8. Maintain and update sales pipeline and reporting using CRM tools.

9. Stay updated with industry trends and competitive landscape.

Key Requirements:

1. Minimum 8 years of experience in end-to-end B2B sales/business development.

2. Must have worked exclusively with service-based companies (e.g., IT services, consulting, outsourcing, digital transformation).

3. Strong experience in lead generation, client acquisition, account management, and contract negotiation.

4. Excellent communication, interpersonal, and presentation skills.

5. Strong understanding of sales metrics and pipeline management.

6. Proven ability to meet or exceed sales targets.

7. Self-driven, result-oriented, and able to work independently with minimal supervision.

COMPANY DESCRIPTION

KGISL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGISL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.

Role Description

This is a full-time on-site role for an Assistant Professor in the mathematics department. Located in Coimbatore, the Assistant Professor will be responsible for teaching undergraduate and graduate courses, guiding student projects, and conducting research. Day-to-day tasks will include preparing lecture materials, evaluating student performance, mentoring students, and participating in faculty meetings. The role also involves contributing to curriculum development and engaging in departmental activities.

Qualifications

Strong knowledge in Mathematics subjects

Experience in teaching at the undergraduate and graduate levels

Research skills and the ability to guide student projects

Excellent written and verbal communication skills

Proficiency in curriculum development and academic assessment

Master's degree in Mathematics, Ph.D in mathematics / statistics or a related field

Experience in the use of digital tools and teaching technologies is an advantage

Commitment to continuous improvement and professional development

Key Responsibilities:

Business Leadership:

Develop a clear vision and strategic plan for the dietetic department, aligning it with the overall vision and objectives.

Lead the team in implementing goals, strategies, and initiatives that focus on providing exceptional diet & wellness services.

Clinical Expertise:

Utilize advanced knowledge and expertise in nutrition and dietetics to assess patients' nutritional needs, interpret diagnostic results, and create tailored diet plans.

Counselling to educate clients/ patients on appropriate diets and regular health test to enhance and maintain optimum health. Monitor and review the progress of client/patients

after every meeting. Guide client/patient on regular basis and record behavioral /dietary/activity deviations with endorsement from time to time.

Team Management:

Lead and manage the dietetic team, providing guidance, mentorship, and professional development opportunities.

Foster a collaborative and positive work environment that encourages growth and ensures each team member's contribution is valued.

Collaboration with Healthcare Professionals:

Work closely with other healthcare professionals, including Clinicians, and other healthcare specialist. Collaborate in the diagnosis and treatment planning process, integrating diet & wellness services seamlessly with other medical interventions.

Quality Assurance and Compliance:

Establish and maintain rigorous quality assurance standards for all dietetic services. Ensure that the department adheres to relevant regulations, ethical guidelines, and company standards to provide accurate and reliable services.

Customer Service & Engagement:

Represent the significance of diet & wellness. Participate in public events, seminars, and camps to raise awareness about the role of die & wellness in overall well-being.

Ensure patients and clients receive compassionate, empathetic, and respectful care. Implement strategies to enhance the customer experience and maintain a high level of satisfaction.

Ensure customer satisfaction and feedback ratings to be achieved as per given standards.

Data Analysis and Reporting:

Oversee the collection and analysis of data related to diet & wellness outcomes and department performance.

Prepare reports and present findings to inform decision-making and demonstrate the impact of the dietetic department's interventions.

- This job description provides a general outline of responsibilities and qualifications and is not exhaustive. The Dietitian may be required to perform additional duties as necessary for the smooth functioning of the business.

Requirements:

- Bachelor's or Master's degree in Nutrition, Dietetics, or a related field.

- Registered Dietitian (RD) or equivalent certification.

- Proven experience in a leadership or managerial role within a dietetic department.

- Strong clinical knowledge and expertise in nutrition assessment and intervention.

- Excellent communication, interpersonal, and organizational skills.

- Ability to work collaboratively in a multidisciplinary healthcare environment

Experience - 2 to 6 Years

Work Location - Pune

Datametica is looking for talented SQL engineers who would get training & the opportunity to work on Cloud and Big Data Analytics.

Mandatory Skills:

• Strong in SQL development
• Hands-on at least one scripting language - preferably shell scripting
• Development experience in Data warehouse projects

Opportunities:

• Selected candidates will be provided learning opportunities on one or more of the following: Google Cloud, AWS, DevOps Tools, Big Data technologies like Hadoop, Pig, Hive, Spark, Sqoop, Flume, and KafkaWould get a chance to be part of the enterprise-grade implementation of Cloud and Big Data systems
• Will play an active role in setting up the Modern data platform based on Cloud and Big Data
• Would be part of teams with rich experience in various aspects of distributed systems and computing

We are looking to hire an experienced developer to join our dynamic team. As a developer, you will be responsible for creating a top-level coding-base using Angular best practices. Your role will require you to implement an exciting and streamlined user experience in the form of a Java-based desktop and mobile web-app.

To ensure success as a developer, you should have extensive knowledge of theoretical software engineering, be proficient in JavaScript, HTML, and CSS, and have excellent project management skills. Ultimately, a top-class Angular developer can design and build a streamlined application to company specifications that perfectly meet the needs of the user.

Experience: 3 years and more

Skills set: Angular, Reactjs, Javascript, HTML/CSS

Responsibilities:

• Designing and developing user interfaces using angular/react best practices.
• Adapting interface for modern internet applications using the latest front-end technologies.
• Writing JavaScript, CSS, and HTML.
• Developing product analysis tasks.
• Making complex technical and design decisions for Angular projects.
• Developing application codes and unit tests in Angular, Java Technologies, and Rest Web Services.
• Conducting performance tests.
• Consulting with the design team.
• Ensuring high performance of applications and providing support.

Requirements:

• Bachelor’s degree in computer science, computer engineering or similar.
• Previous work experience as an angular/ reactjs / frontend developer.
• Proficient in CSS, HTML, and writing cross-browser compatible code.
• Experience using JavaScript building tools like Gulp or Grunt.
• Excellent project management skills.
• Proven experience implementing front-end and back-end JavaScript applications.
• Excellent communication skills.
• Critical thinker and good problem-solver.

• Create and maintain new hire and personnel files and enter them into Human Resources Information Systems.
• Assist with orientation of new employees.
• Ensure accurate maintenance of all employee records and files (e.g., interview documents, ).
• Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary.
• Generate Human Resources data reports as necessary Answer phone calls and record messages.
• Create and type office correspondence using computer.
• Serve as Human Resources subject matter expert and participate on project teams.
• Day to day operations of the HR function
• End to End Recruitment process like Sourcing of candidates from job portals, taking care of interview and selection process.
• HR Administration (eg. leave management, employee database, salary inputs, training history cards)

• Strong communication and organizational skills
• Must be self-motivated with a strong sense of urgency
• Ability to handle multiple priorities while maintaining strong attention to detail and adhering to deadlines
• Strong interpersonal and communication skills, both oral and written
• Able to create a positive employee experience so that people want to join and stay with the organisation
• Sound judgment and problem-solving skills
• Familiarity with MS Office/Excel/Outlook