Job Description:
The Technical support analyst is responsible for troubleshooting & fixing the application & technical issues for our Clients with an exp. of around 0 - 2 yrs experience.
Technical Support analyst must be able to assure complete Client satisfaction through all stages of the operations process. Must be able to establish and maintain strong relationships throughout the business process.
Key Responsibilities:
• Proactively connected with Clients.
• Resolving Technical issues in a timely manner.
• Training and educating Clients on our Products & Solutions.
• Assisting Software Engineers on issues.
• Providing feedback on product development in a timely manner.
• Auditing error Plans to reduce rework with the aim of providing Scalable Products.
Skills and Specifications:
• Excellent Communication & Analytical Skills.
• Willing to work on US shift (Voice Process)
• Interpersonal Skills with a great attitude.
• Good Knowledge if Enterprise Applications, Systems & Technologies.
• Self-motivated; demonstrating the ability to achieve the Client satisfaction with minimal supervision
• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding Client base.
• Organized, flexible and multitasking.
- • Persistent with a team attitude.

About SmartDocs
About
SmartDocs is a Robotic Process Automation (RPA) Company with solutions that can seamlessly integrate with SAP across areas like ECM, BPM, DMS, Chatbots, Workflows, Accounts Payables & Receivables, Contract Management, Supplier or Vendor Portals
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- Exposure to Capital Market is mandatory.
- Working experience in product based company is a must .
Requirements:
- Proven experience with complete product life cycle
- Deep understanding of software development life cycle and software teams.
- Experience with Software/Platform as a service, APIs, Integration,
- Experience working with regulators,
- Clear communication, decision-making, understanding and explaining decisions and trade-offs
- Capacity to break complex problems and work on abstract problems
- Discipled, self-managed, ownership, and motivated
Responsibilities:
- Spearhead building of the new transformation platform. Build a forward-looking brokers’ platform.
- Manage the complete product life cycle: Crafting product vision and clear speccing to collaborating with developers, QA, release, support, and being customer evangelist.
- Bring a metrics-driven approach to product development. Approach building software building with extensible. Build frameworks, not just features.
- Analyze market trends, customer needs, and competitor activity to inform product decisions.
- Scope and prioritize activities based on business and customer impact.
- Stakeholder Management: Communicate effectively with stakeholders, including customers, sales teams, and executives. Provide regular progress reports to the CEO & other stakeholders (including project status and timelines).
- Foster a culture of collaboration and innovation within the product team.
Sr. Devops Engineer – 12+ Years of Experience
Key Responsibilities:
Design, implement, and manage CI/CD pipelines for seamless deployments.
Optimize cloud infrastructure (AWS, Azure, GCP) for high availability and scalability.
Manage and automate infrastructure using Terraform, Ansible, or CloudFormation.
Deploy and maintain Kubernetes, Docker, and container orchestration tools.
Ensure security best practices in infrastructure and deployments.
Implement logging, monitoring, and alerting solutions (Prometheus, Grafana, ELK, Datadog).
Troubleshoot and resolve system and network issues efficiently.
Collaborate with development, QA, and security teams to streamline DevOps processes.
Required Skills:
Strong expertise in CI/CD tools (Jenkins, GitLab CI/CD, ArgoCD).
Hands-on experience with cloud platforms (AWS, GCP, or Azure).
Proficiency in Infrastructure as Code (IaC) tools (Terraform, Ansible).
Experience with containerization and orchestration (Docker, Kubernetes).
Knowledge of networking, security, and monitoring tools.
Proficiency in scripting languages (Python, Bash, Go).
Strong troubleshooting and performance tuning skills.
Preferred Qualifications:
Certifications in AWS, Kubernetes, or DevOps.
Experience with service mesh, GitOps, and DevSecOps.


Opportunity Summary
We are looking for an enthusiastic engineer with experience building Salesforce AppExchange apps to lead the development of Salesforce connectors for our marketing technology products.
What would you do?
· Take a lead role in the design and implementation of Shopify connectors for our marketing products.
· Collaborate with stakeholders in establishing application requirements, determining features, creating customer-friendly solutions, and determining support needs and performance requirements.
· Plan, design, develop, test, and deploy software to satisfy these requirements.
· Work according to the agile programming application development methodology adhered to including test-first, iterative development, and continuous re-prioritization.
· Support the maintenance of our hosted technology solutions.
· Work with other team members in accomplishing group objectives and participating in code reviews.
· Ensure timely and robust implementation of the company’s development plans.
· Ensure that all relevant parties are kept up to date on progress of projects and give feedback on an ongoing basis.
· Contribute to the review, selection, and adoption of proprietary tools and technologies.
· Use specialist knowledge and experience of information technology to provide technical advice and vision.
Technical Skills
The following skills are needed for this role.
Experience
· 3+ years’ experience in web application design and development
· Bachelor’s Degree in relevant discipline or equivalent experience
Primary Skills
· Strong background in Front-end technologies – HTML, CSS, JavaScript, React, Angular, etc.
· Experience with node.js
· An understanding of User Experience and a background in building intuitive interfaces.
Secondary Skills (nice to have)
· Experience with Shopify integrations.
· Experience building native apps for other platforms.
· Experience with Salesforce APEX, VisualForce, SOQL, etc.
· AWS ecosystem and tools, particularly developing for serverless environments.
· Any experience with other languages will be beneficial.
Soft Skills
· Thrives collaborating in a team environment with a diverse range of people.
· Passionate about delivering an amazing customer experience.
· Able to have a change of mind, and able to change the minds of others.
· Writes clearly and concisely.
· Capable of working without a company office, with a fully remote team.
Growth Skills
· Possesses a good work ethic; a self-starter with a desire to grow.
· Always looking for better ways to get the job done.
We are seeking a dynamic Admission Manager to lead our marketing efforts and promote our institution to prospective students, parents, and other stakeholders. The Marketing Manager will be responsible for developing and implementing strategic marketing initiatives to enhance brand awareness, drive student enrollment, and support institutional goals.
Job Description:
Role: Sales Engineer (Residential)
Exp Level: 3+ Yrs. In Sales
Education: Must be BE/B. Tech (Electrical/Electronics)
Location: Nagpur
Notice Period: Immediate Available/ 15 Days/ Serving NP or Max 30 Days NP.
Languages Known: Marathi, Hindi, English (Must be fluent)
Travel: Must be flexible in Travelling - 60% - 70%
Good Communication & Presentation Skills.
Excellent in handling multiple customers
Please Note: We are looking for sales candidates, those who have worked with various industries like (Steel, Cement, Mining, Automobile, Cement, Textile, Steel & Pharma)
Mandatory Requirements:
- Required Enthusiastic & Passionate candidates with prior experience in sales 3 - 5 years
- B.E. B. Tech Electronics/Electrical is mandatory.
- Basic knowledge of ELECTRICAL POWER & ENERGY SYSTEMS is vital
- Should be Proficient in Marathi, Hindi & English.
- Dynamic Travelling will be integral part of Job, Candidate must be ready to travel as on required and ad-Hoc basis
Roles and Responsibilities:
- Should be self-motivated, committed with good communication and possess management skills.
- Identify organizations and individuals for new leads and potential new markets through networking and other approaches so to generate the revenue for the company.
- Sales, Marketing & Business Development / Developing New clients in the target market
- Mapping potential customer/industries via email or phone to establish rapport and set up meetings
- Contacting potential clients Inquiry generation and offer / quotation submission.
- Proven experience in offering products in line with application and closing sales
- Work towards consistently achieving and exceeding monthly/quarterly/yearly sales target to ensure accomplishment of the overall company's target
- Candidates must have experience in Sales in the electrical systems, industrial automation, Steel, Cement, Mining, Automobile, Cement, Textile, Steel & Pharma Negotiation & contract finalization with client.
- Ability to analyse competitive environment and take necessary steps for improvement
- Basic knowledge of ELECTRICAL POWER & ENERGY SYSTEMS is vital.
- Explore overseas business opportunities and provide strategic insights for growth of the organization
- Candidate from associated industry and having international business experience will be an added advantage
- Develop and maintain good professional relationships with main accounts and strategic partners of company
- Administer sales pipeline and improve opportunities for sales
- The candidate must be a team player and assist other teams for successful completion of projects
- Good skill on NodeJS, Angular 4+, MongoDB, and MySQL
- Having Good knowledge of AWS serverless technologies (Lambda) and other services like EC2, S3 SES, and others.
- Must be passionate about writing clean, efficient, and maintainable code.
- Self-starter with the ability to cope with sharp learning curves.
- Primary: NodeJS, MySQL, MongoDB, AngularJS, ES6 Additional: Angular 2.x and Angular 4


Responsibilities:
- Design, develop, and maintain software applications.
- Go the extra mile to identify customer needs and pain-points.
- Relentless focus on delivering high quality, bug-free code.
- Help and mentor those around you to achieve the team and company goals.
- Closely work with the SRE and DevOps team to set up microservices infrastructure.
- Maintaining and auditing code/design quality as per set guidelines and standards in assigned projects.
- Testing of completed tasks in ongoing projects in the team before sending updates to reporting authority/client.
- Participate in application design, code reviews and documentation.
Requirements:
- Experience in agile development process.
- Excellent knowledge of HTML5, CSS3.
- Excellent knowledge of JavaScript.
- Experience with cross-browser, cross-platform and design constraints on the web
- Good understanding and experience of working on Vue.js/React.js.
- Prior experience building REST APIs
- Hands-on experience with Node.js/Golang/Java + Redis + Elasticsearch.
- Experience with AWS/GCP is a plus
- Knowledge of version control systems like GIT.
- Experience in developing automated unit and functional tests
- 3 - 6 years of experience with a Bachelor's in Computer Science or related field
- Have a high bar for the quality of the product.
- Creative, independent, self-motivated, and willing to learn new technology.
- Possess a good understanding of QA methodologies and processes.
- Strong test planning ability with an understanding of enterprise storage workflows.
- Ability to take up a variety of roles in a startup environment.
- Excellent troubleshooting abilities spanning multiple software and hardware components (such as switches, storage systems, kernels).
- Good knowledge of storage stack, file system internals, and testing tools like fio, fsct, vdbench, dd, specFs etc.
- Strong knowledge of one or more storage protocols like NFS, iSCSI, CIFS, SMB, S3.
- Prior experience of testing storage filers using NFS/SMB/CIFS/S3 is a big plus.
- Experience with distributed systems (databases, storage, map-reduce frameworks, etc.).
- Good understanding of storage performance characteristics.
- Prior work experience in testing enterprise storage products is a must.
- Prior experience of programming, preferably in Go, Python, bash.
- Knowledge of ESXi, HyperV, KVM is a plus.




