Cutshort logo
For Employers
SmartDocs logo
Application Support Analyst
Application Support Analyst
SmartDocs's logo

Application Support Analyst

Anand Vigneshwaran's profile picture
Posted by Anand Vigneshwaran
0 - 2 yrs
₹2L - ₹5L / yr
Hyderabad
Skills
Customer Support
Customer Service
Technical support
Communication Skills
Interpersonal Skills
Enterprise application integration

Job Description:

 

 

The Technical support analyst is responsible for troubleshooting & fixing the application & technical issues for our Clients with an exp. of around 0 - 2 yrs experience. 

 

Technical Support analyst must be able to assure complete Client satisfaction through all stages of the operations process. Must be able to establish and maintain strong relationships throughout the business process.

 

Key Responsibilities:

 

• Proactively connected with Clients.

• Resolving Technical issues in a timely manner.

• Training and educating Clients on our Products & Solutions.

• Assisting Software Engineers on issues.

• Providing feedback on product development in a timely manner. 

• Auditing error Plans to reduce rework with the aim of providing Scalable Products.

 

 

Skills and Specifications:

 

• Excellent Communication & Analytical Skills.

• Willing to work on US shift (Voice Process)

• Interpersonal Skills with a great attitude.

• Good Knowledge if Enterprise Applications, Systems & Technologies.

• Self-motivated; demonstrating the ability to achieve the Client satisfaction with minimal supervision

• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding Client base.

• Organized, flexible and multitasking. 

  • • Persistent with a team attitude.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About SmartDocs

Founded :
2009
Type :
Product
Size :
100-500
Stage :
Profitable

About

SmartDocs is a Robotic Process Automation (RPA) Company with solutions that can seamlessly integrate with SAP across areas like ECM, BPM, DMS, Chatbots, Workflows, Accounts Payables & Receivables, Contract Management, Supplier or Vendor Portals

Read more

Connect with the team

Profile picture
Ananda Bala
Profile picture
Yasaswani Seelam
Profile picture
Anand Vigneshwaran
Profile picture
Shravan Chintapatla

Company social profiles

linkedintwitterfacebook

Similar jobs

Deqode
at Deqode
1 recruiter
purvisha Bhavsar
Posted by purvisha Bhavsar
Mumbai, Bengaluru (Bangalore)
2 - 4 yrs
₹3.5L - ₹10L / yr
Manual testing
Mobile App Testing (QA)
skill iconAndroid Testing
Xcode
Software Testing (QA)
+2 more

Job Title: Manual QA Engineer (Mobile & Web)

Location: Mumbai and Banglore

Experience: 2+ Years

Work Mode - 5 Days Work from Office

Employment Type: Full-time


About the Role

We are looking for a strong Manual Tester with deep technical understanding of the product domain and system architecture. This role is hands-on and focuses on end-to-end quality ownership across Mobile and Web applications. Interviews will emphasize practical testing expertise, system thinking, and problem-solving—not automation frameworks or coding exercises.


Key Responsibilities

  • Perform thorough manual testing of Mobile (Android/iOS) and/or Web applications
  • Analyze application behavior using tools like Android Studio, Xcode, and device/app logs
  • Debug and investigate API failures, including response codes and error handling
  • Validate backend workflows through database checks, cURL extraction, and Postman
  • Understand and test end-to-end application flows, ensuring seamless interaction between frontend, backend, APIs, and databases
  • Perform failure analysis and root-cause investigation, collaborating closely with developers
  • Clearly document and communicate defects, impact, and test findings to engineering and product stakeholders
  • Leverage AI tools to improve test coverage, efficiency, exploratory testing, and problem-solving within a manual testing setup


What We’re Looking For

  • Strong experience in Mobile App and/or Web Application manual testing
  • Solid understanding of backend architecture and how it connects to application workflows
  • Excellent technical communication skills and ability to work cross-functionally
  • Curious mindset with a willingness to adopt AI-driven tools to enhance testing outcomes


Nice to Have

  • Experience testing complex, distributed systems
  • Exposure to performance, security, or reliability testing (manual focus)
  • Prior experience in fast-paced or product-driven environments


3 Mandatory Skills

  1. Manual Testing Expertise (Mobile/Web) – Hands-on experience with Android/iOS or Web apps, including log analysis and debugging
  2. Backend & API Understanding – API testing (Postman, cURL), DB validation, response code analysis, and root-cause investigation
  3. Strong Technical Communication – Ability to clearly articulate issues, impact, and test results to developers and stakeholders


Read more
ChicMic Studios
Mandeep Kaur
Posted by Mandeep Kaur
Mohali
2 - 4 yrs
₹4L - ₹7L / yr
Wordpress
skill iconLaravel
Shopify

Company: Chicmic Studios

Job Role: Shopify Developer

Experience Required: 2+ Years

Skills Required: Shopify, Laravel, Wordpress.

Job Description:

We are seeking a skilled Shopify Developer with 2+ years of experience to join our dynamic team at ChicMic Studios. The ideal candidate should have hands-on experience in developing and customizing Shopify websites and themes, along with a strong understanding of e-commerce best practices.

Key Responsibilities:

  • Develop and customize Shopify themes to meet client requirements.
  • Build responsive and visually appealing e-commerce websites using Shopify.
  • Integrate third-party apps and tools to enhance functionality.
  • Optimize website performance for speed and scalability.
  • Implement SEO best practices to improve online visibility.
  • Collaborate with designers, marketers, and other team members to deliver high-quality solutions.
  • Troubleshoot and resolve bugs or issues in Shopify stores.

Required Skills and Qualifications:

  • 2+ years of hands-on experience in Shopify development.
  • Must have expertise in Laravel and Wordpress.
  • Proficiency in Liquid, HTML, CSS, and JavaScript.
  • Experience with Shopify APIs and custom app development.
  • Strong understanding of e-commerce workflows and UX/UI principles.
  • Familiarity with version control systems like Git.
  • Knowledge of cross-browser compatibility and responsive design.
  • Excellent problem-solving skills and attention to detail.

Preferred Qualifications:

  • Familiarity with tools like Photoshop or Figma for design collaboration.
  • Understanding of payment gateways, shipping, and tax integrations.


Office Address: F 273 , Phase 8B Industrial Area, Mohali, Punjab.

Read more
Rivos Inc
Deepa Savant
Posted by Deepa Savant
Taiwan
3 - 20 yrs
₹2L - ₹15L / yr
System on a chip
ODM
NPI
I2C
SPI
+6 more
(TAIWAN) HSINCHU, TAIWAN /
ENGINEERING – PLATFORM ENGINEERING (HW) /
FULL-TIME
/ HYBRID
 
Positions are open for full-time engineers in the platform and board design.

Responsibilities

    •  Schematic capture, board block design, defining routing constraints, layout review, and simulation
    • System design for chip bring-up boards and final systems
    • Lab bring-up, test, and debugging
    • Co-designing with power and signal integrity analysis specialists
    • High-speed interface characterization
    • Debugging system-level issues
    • Resolving system-level issues related to silicon validation and characterization
    •  Work with ODMs to facilitate the NPI (New Product Introduction) process

Requirements

      • Experience designing SoC/CPU boards (schematic, layout, manufacturing, debug)
      • Familiarity with a variety of board-level interfaces: I2C, SPI, DDR, etc
      • Knowledge of high-speed, high-power, system design
      • Design and analysis of power supplies
      • CPU/SoC/Microcontroller system architecture familiarity
      • Test automation expertise using Python or other languages
      • Board-level analog and digital circuit design expertise
      • HDL experience is a plus
      • Excellent skills in problem-solving, written and verbal communication, excellent organization skills, and highly self-motivated.
      • Ability to work well in a team and be productive under aggressive schedules.
      • Desire to learn new skills and attack novel problems.
      • Able to travel to ODM’s factory and/or Rivos’s oversea office for on-site support and meetings
 

Education and Experience

    • Master’s Degree or Bachelor’s Degree in the technical subject area.


Note

Annual job salary: The annual job salary mentioned in the posting is a default number taken by cutshort and is inaccurate.

Resumes

Interested folks with 3+ years of experience, Please reach out to the Job Poster to learn more about the job and discuss details.
Read more
EdTech Start-up
EdTech Start-up
Agency job
via Qrata by Revathi Satish
Remote only
4 - 7 yrs
₹20L - ₹25L / yr
DevOps
Terraform
skill iconKubernetes
skill iconDocker
skill iconAmazon Web Services (AWS)
+4 more
Requirements

● Bachelor Degree or 5+ years of professional or experience.
● 2+ years of hands-on experience of programming in languages such as Python, Ruby,
Go, Swift, Java, .Net, C++ or similar object-oriented language.
● Experience with automating cloud native technologies, deploying applications, and
provisioning infrastructure.
● Hands-on experience with Infrastructure as Code, using CloudFormation, Terraform, or
other tools.
● Experience developing cloud native CI/CD workflows and tools, such as Jenkins,
Bamboo, TeamCity, Code Deploy (AWS) and/or GitLab.
● Hands-on experience with microservices and distributed application architecture, such
as containers, Kubernetes, and/or serverless technology.
● Hands-on experience in building/managing data pipelines, reporting & analytics.
● Experience with the full software development lifecycle and delivery using Agile
practices.
● Preferable (bonus points if you know these):
○ AWS cloud management
○ Kafka
○ Databricks
○ Gitlab CI/CD hooks
○ Python notebooks
Read more
Revenue cycle management solution for healthcare
Revenue cycle management solution for healthcare
Agency job
via Rexon Proserv by geetha sankar
Hyderabad
3 - 4 yrs
₹2L - ₹3L / yr
Customer Support
Healthcare
ITIL

 

1. Act as a first line support for IT department
2. Answer internal and external customer calls and emails
3,create service desk tickets, assign technician and follow up closure
4.Monitirng service desk dashoard and sending alert for SLA violations
5. end to end front line coordination 
Skills - experience in interacting with US clients 
basic understandign of IT set up and computing issues
ITIl V3 certification would be an added advantage 
Please note that the shift timings will be 6pm to 3am and 8:30pm to 5:30am.
Home drop available
JOINING BONUS FOR EARLY JOINERS .

Read more
Fundnel Pte Ltd
at Fundnel Pte Ltd
1 recruiter
Falguni  Valodra
Posted by Falguni Valodra
Mumbai
0 - 2 yrs
₹5L - ₹7L / yr
skill iconMachine Learning (ML)
skill iconData Science
Natural Language Processing (NLP)
Computer Vision
recommendation algorithm

We’re building the future of private financial markets

Traditionally a space only for the wealthy and well-connected, we believe in a future where private markets are more accessible to investors and fundraisers. By leveling the playing field we hope to create a more equitable economy, where inspiring companies are connected to inspired investors, whoever and wherever they are.

Leveraging our trusted brand, global networks and incredible team, we’re building a technology-enabled ecosystem that is as diverse and dynamic as our investor network. As we progress on this ambitious journey, we’re looking for energetic and creative people to support and leave their mark on our platform.


Before Applying

  • We have big plans to disrupt the traditional fundraising process for private businesses
  • You will work with a diverse team of former investment bankers, strategy consultants and business owners in developing, monitoring, and improving products to facilitate the activity of private investing
  • Everything we do is focused on helping build the private capital markets for the next generation of business owners and investors
  • We work really hard but play really hard as well

Job purpose

  • We are looking for passionate Data Scientists with strong problem-solving skills and prior experience in building machine learning models. You should possess the ability to thrive in a fast-paced environment. As a Data Scientist, working with passionate data-driven enthusiasts, you will lead the deployment of decision sciences with advanced analytics as well as machine learning and AI capabilities to support various lines of businesses. You will also help to enable a data driven culture within the organization.

Roles and responsibilities

  • Work with other Data Scientists, Data Engineers, Data Analysts, Software engineers to build and manage data products
  • Work on cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.
  • Develop an enterprise data science strategy to achieve scale, synergies, and sustainability of model deployment
  • Undertake rigorous analyses of business problems on structured and unstructured data with advanced quantitative techniques.
  • Apply your expertise in data science, statistical analysis, data mining and the visualisation of data to derive insights that value-add to business decision making (e.g. hypothesis testing, development of MVPs, prototyping etc).
  • Manage and optimize processes for data intake, validation, mining, and engineering as well as modeling, visualization and communication deliverable.

You’ll be a great fit for us if you

  • Bachelor or Master’s in Computer Science, Statistics, Mathematics, Economics, or any other related fields
  • At least 3 to 5 years of hands-on experience in a Data Science role with exposure and proficiency in quantitative and statistical analysis, predictive analytics,multi-variate testing and algorithm-optimization for machine learning
  • Deep expertise in a range of ML concepts, frameworks and techniques such as logistic regression, clustering, dimensional reduction, recommendation systems,neural nets etc.
  • Strong understanding of data infrastructure technologies (e.g. Spark, TensorFlow etc).
  • Familiarity with data engineering methodologies, including SQL, ETL and experience in manipulating data sets with structured and unstructured data using Hadoop, AWS or other big data platforms.
  • Highly proficient in data visualization and the use of dash boarding tools (e.g.Tableau, Matplotlib, plot.ly etc).
  • Proven track record in delivering bespoke data science solutions in a cross-functional setting.
  • Experience in managing a small team is preferred.

Bonus attributes

  • Interested in dealing with data, including finding, and exploring more efficient ways/programs (e.g. machine learning) to collect, store, and analyse data
  • Preferably have some understanding of terms in financial statements and financial ratios
  • Strong problem-solving skills – able to find various ways to solve problems and decide which solution to move forward
  • Ability to work under pressure and tight timings
  • Team oriented, but highly independent for their own projects
  • High level of organisational skills and ability to prioritize
Read more
Quidich
at Quidich
2 recruiters
Seher Kulshreshtha
Posted by Seher Kulshreshtha
Remote only
3 - 8 yrs
₹6L - ₹15L / yr
Computer Vision
skill iconMachine Learning (ML)
skill iconDeep Learning
Natural Language Processing (NLP)
recommendation algorithm

The Role

We are looking for a tech enthusiast who can work with us to help further our product development with Augmented Reality to keep us ahead of the technology curve. We have a tight product roadmap that needs enthusiastic people to solve problems in the realm of computer vision systems building towards a high accuracy SLAM solution.
Qualified candidates will be driven self-starters, robust thinkers, strong collaborators, and adept at operating in a highly dynamic environment. We look for colleagues that are passionate about our product and embody our values.

Some of the main responsibilities include:

  • Develop objectives and design research projects

  • Design, build and maintain high performance, reusable and reliable code
  • Work with the core team to bring ideas to life and keep pace with the latest research in Computer Vision, Deep Learning.


Qualifications, Skills & Competencies


  • Masters / Phd in Computer Science, Mathematics or relevant experience

  • 3+ years of experience in geometric computer vision, algorithms, SfM / SLAM, visual inertial odometry / 3D reconstruction / sensor fusion.

  • Experience in Deep Learning for SLAM and related frameworks

  • Experience in sensor fusion (IMU, camera) and in probabilistic filters- EKF, UKF

  • Strong mathematical understanding - linear algebra, 3d-geometry, probability.

  • Proficiency in programming - C++, python and knowledge of algorithms

  • Proficiency in programming - C++, python and knowledge of algorithms

  • Proven experience in product development (monocular SLAM, multi-view camera

    calibration)

  • Strong background in computer vision and ML/DL

  • Experience in optimization of SLAM algorithms

  • Comfort with communication and collaboration across teams. The ability to multitask, manage tasks with varying priorities and align with stakeholders.

Read more
Hiring for India'sone of the largest digital payment company
Hiring for India'sone of the largest digital payment company
Agency job
via zyoin by Aparna Rajeev
Gurugram
3 - 7 yrs
₹9L - ₹15L / yr
Multithreading
Algorithms
Data Structures
skill iconJava
Spring
+1 more
  • Expertise in software design and development.
  • Proficiency with at least one Object Oriented language(e. g. Java)
  • Experience with building high-performance, highly available and scalable distributed systems
  • Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story.
We are looking for IMMEDIATE JOINERS!!
Read more
SmartDocs
at SmartDocs
4 recruiters
Yasaswani Seelam
Posted by Yasaswani Seelam
Hyderabad
0 - 1 yrs
₹1L - ₹2L / yr
skill iconJava
J2EE
Spring MVC
skill iconSpring Boot
skill iconHTML/CSS
+1 more
Are you a passionate, fun-loving individual striving to showcase and enhance your talent? You are at the right place, We are a global innovator in artificial intelligence (AI ) - based Enterprise Chat Bots, Business Process Management (BPM), and Enterprise Content Management (ECM) software solutions. We're looking for a self-driven and talented aspirant who will take an influential role in contributing their part to meet the demands.
An ideal candidate must possess excellent Logical & Analytical skills. You will be working in a team as well on diverse projects. The candidate must be able to deal smoothly and confidently with the Clients & Personnel.
Key roles and Responsibilities:
⦁ Able to design and build efficient, testable and reliable code.
⦁ Should be a team player sharing ideas with the team for continuous improvement and development process.
⦁ Good Knowledge on Spring Boot, Spring MVC, J2EE and SQL Queries.
⦁ Stay updated of new tools, libraries, and best practices.
⦁ Adaptable, Self-Motivated, must be willing to learn new things.
⦁ Sound Good knowledge on HTML, CSS, JavaScript.
Basic Requirements:
⦁ Bachelors' Degree in Computer Science Engineering / IT or related discipline with a good academic record.
⦁ Excellent communication skills and interpersonal skills.
⦁ Knowledge on SDLC flow from requirement analysis to deployment phase.
⦁ Should be able to design, develop and deploy applications.
⦁ Able to identify bugs and devise solutions to address and resolve the issues.
Read more
Koshex
at Koshex
1 video
2 recruiters
Komal Kumar Gupta
Posted by Komal Kumar Gupta
Remote, Bengaluru (Bangalore)
1 - 4 yrs
₹4L - ₹6.5L / yr
skill iconPython
RESTful APIs
skill iconDjango
skill iconFlask
skill iconPostgreSQL
+4 more

About the job

Job Description

We are looking for a Back-End Engineer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your coworkers into the application. A basic understanding of front-end technologies is therefore necessary as well.

Responsibilities

  • Develop and Maintain REST API's
  • Integration of user-facing elements developed by front-end developers with server-side logic
  • Building reusable code and libraries for future use
  • Optimization of the application for maximum speed and scalability
  • Implementation of security and data protection
  • Design and implementation of data storage solutions
  • Follow and encourage Test-Driven Development (TDD) Approach

Skills And Qualifications

  • Strong foundation and knowledge about Object-Oriented Design Principles
  • Champion of the TDD approach
  • Implementing automated testing platforms and unit tests
  • Proficient in Python programming language
  • User authentication and authorization between multiple systems, servers, and environments
  • Integration of multiple data sources and databases into one system
  • Management of hosting environment, including database administration and scaling an application to support load changes
  • Data migration, transformation, and scripting
  • Outputting data in different formats
  • Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform
  • Creating database schemas that represent and support business processes
  • Proficient understanding of code versioning tools, such as Git
  • Understanding accessibility and security compliance
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos