Application Support Analyst

We are seeking a detail-oriented and highly skilled Quality Assurance (QA) Engineer with expertise in manual and automation testing. You will play a critical role in ensuring the quality, reliability, and performance of our software products by conducting thorough testing, identifying defects, and collaborating with cross-functional teams.

Roles and Responsibilities

• Develop, execute, and maintain detailed test plans, test cases, and test scripts to ensure optimal software performance.
• Perform manual and automated testing for web, desktop, and mobile applications using tools such as Selenium, JUnit, or TestNG.
• Conduct regression testing to ensure that existing functionalities are unaffected by new updates or enhancements.
• Analyze product requirements, system specifications, and code to design test strategies that align with project goals.
• Collaborate with development teams to troubleshoot issues, resolve defects, and ensure timely delivery of high-quality products.
• Ensure compliance with software development life cycle (SDLC) quality standards and best practices.
• Document and report testing phases, defect details, and resolutions clearly and concisely.
• Continuously optimize QA processes and explore new methodologies and tools to enhance testing efficiency.
• Prepare and set up test environments and test data for seamless execution of testing efforts.
• Stay up-to-date with industry trends, tools, and advancements in software testing and automation.

Required Skills and Qualifications

• Bachelors degree in Computer Science, Engineering, or a related field.
• Proven experience (1+ years) as a QA Tester or similar role in manual and automation testing.
• Proficiency in testing tools and frameworks such as Selenium, JUnit, TestNG, and basic programming knowledge (e.g., SQL, Java, or Python).
• Solid understanding of Agile methodologies and QA principles.
• Strong analytical, problem-solving, and critical thinking skills with a keen eye for detail.
• Excellent communication, documentation, and organizational skills.
• Ability to work collaboratively in global teams and multitask effectively.

About Us

Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.

Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.

Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!

What will you do?

• Connect the dots between business goals and consumer problems through product development
• Solve the most challenging problem of scaling and business logic
• Design and develop services using test driven development with near 100% code coverage
• Develop and deploy services continuously using CI/CD on a daily basis
• Identify and own meaningful metrics for success and move them dramatically.
• Prepare and present management updates on key initiatives. Communicate clearly at all levels in the organization.
• Conduct multivariate experiments to constantly validate hypotheses and bash all the myths

You should apply, if you

• Display expertise: Have strong proficiency with Nodejs, My SQL, MongoDB and Caching and with code versioning tools, such as Git
• Can improvise: Understand the nature of asynchronous programming and its quirks and workarounds
• Showcase all round knowledge: Understand accessibility, security compliance, user authentication, and authorization between multiple systems, servers, and environments
• Can simplify: Can integrate multiple data sources and databases into one system. This also includes creating database schemas that represent and support business processes, and can implement unit tests
• Can figure out the basics: Understand fundamental design principles behind a scalable application

Being a Part of the Clan!

At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!

It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️

Are you a go-getter with the chops to nail what you do? Then this is the place for you.

Are you a digital mastermind with a passion for search engine optimization (SEO) and search engine marketing (SEM)? If yes, then we encourage you to apply for this exciting opportunity today.

Web Spiders is looking for an experienced SEO & SEM Specialist to join our digital marketing team. As an SEO/SEM Expert, you will be responsible for improving our website's search engine ranking, increasing website traffic, and managing our online presence. The ideal candidate will have 4-5 years of experience in successfully developing and executing paid campaigns, along with an in-depth knowledge of Google Analytics, Google Search Console, Google Tag Manager, and Google Ads.

Roles and Responsibilities

• Develop, execute & manage SEO & SEM strategies for our website and our clients' websites
• Conduct in-depth keyword research to identify target keywords and phrases
• Optimize website content, including web pages, blog posts, and other digital assets, for search engines and users
• Perform technical SEO & SEM audits to identify and resolve issues that may negatively impact search engine rankings
• Develop and execute link-building strategies to improve website authority and rankings
• Monitor and analyze website and keyword performance using tools such as Google Analytics and SEMrush
• Create and present monthly reports to clients, highlighting key performance metrics and KPIs of the assigned projects
• Continuously monitor industry trends, best practices, and emerging technologies to identify opportunities for innovation and growth
• Collaborate with the content marketing team to develop and execute content strategies that support SEO & SEM objectives
• Manage client relationships and ensure their satisfaction with our services

Desired Candidate Profile -

• Google Ads Certification required
• Proven track record of driving organic traffic and improving search engine rankings
• Deep understanding of search engine algorithms and best practices, including on-page optimization, technical SEO, and link building
• Experience using tools such as Google Analytics, Google Tag Manager & SEMrush
• Excellent communication and problem-solving skills
• Highly organized with strong project management skills
• Ability to work independently and in a team environment.

Skill requirement: 4+yrs exp in outbound sales and lead generation in a similar industry.  Excellent communication skills are a must. IT background preferred.

JD

1. Generate quality Leads from Online Sources starting by Searching the database ( Linkedin, Twitter, Facebook etc) or target audience (B2B) from the internet or other sources till generating suspects and prospects for the Sales Closure team
2. Locate the right person in the organization and Make the first pitch
3. Send solutions and Services marketing collateral/ material over email
4. Follow up, pitch, and convince the customer to try us/take a demo or free trial of services wherever we offer. 
5. Schedule an online meeting or discussion or chat with interested suspects through skype/phone for the sales closure team 
6. Use our sales CRM tool, and update it at every step of the process.
7. Maintain and build up a regular ongoing relationship with your suspects through skype, LinkedIn and other online social network sites sources
8. Validate Leads by following our Sales qualification process
9. Responsible for Data Mining and Market Research through the internet, Building databases, Proficient in secondary research.

What you will be doing

As a User Experience Researcher, you’ll play a critical role in creating useful, usable, and delightful products. Working with stakeholders across functions and levels, you'll have impact at all stages of product development. You will conduct end- to-end research using a variety of methodologies, helping us gain confidence in our understanding of our users, their needs and the opportunities this uncovers for our products. You'll be empowered to work with autonomy and creativity every step of the way, partnering with key stakeholders across product management, design, analytics, data science, marketing and engineering to influence product design and direction.

What you will be doing

• Build and execute impactful research plans that provide deep customer insights needed to impact strategy and UX. Innovate and develop approaches to measure users’ experiences.
• Execute rigorous research within complex constraints such as recruiting hard-to-reach audiences, overcoming remote research technology challenges, and adapting approaches to give people of all abilities, languages, and boundaries space to contribute.
• Synthesize and derive insights across research that you will conduct on your own or in partnership with other researchers, prior research, and quantitative data sources including product telemetry and experimentation to derive useful and human-centered insights.
• Build clear and compelling narratives that land your customer-focused, human-centric research insights at the right level of altitude for different partners including engineering, design, and marketing teams.
• Continuously inform design and engineering plans using customer insight (qualitative and quantitative). Critical to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters.

What are we looking for

• 5+years of UX Research and analysis experience in the consumer-facing Product space.
• Extensive experience with qualitative and quantitative user research, including experimental design, sample selection and recruiting, surveys, focus groups, in-person and remote usability testing, ethnographic field research, and more.
• Portfolio containing work samples representing complex system research and user testing outcomes for web, desktop and mobile experiences.
• Degree in HCI, Human Factors, Anthropology, Cognitive Science, Psychology, Engineering or a related subject, and practical, hands-on experience conducting research in technology-related fields.
• Ability to productively collaborate with project stakeholders and teams that are both local and geographically distributed, representing a variety of cultures.
• Ability to keep track of multiple projects and connect the dots, to complement the core product and business values.
• Willingness to work both independently and collaboratively with tight deadlines, and multi-task efficiently in high volume, fast-paced settings.
• Strong communication skills to confidently present to various audience types and seniority levels, and an ability to provide bottom-line insights that help teams realize the tangible value and productively execute on research/testing findings.
• Strong data collection and analysis skills to be self-sufficient in generating, analyzing and presenting results from quantitative & qualitative research, and an ability to translate complex analyses into actionable and sustainable recommendations.
• Commitment to best practices, user advocacy, and thought leadership that drive positive outcomes focused on high levels of quality and innovation.

What will you get

• Chance to play a pivotal role in designing and building next-gen hospitality tech platform
• Top tier scale from day 1 - related battle scars/glory
• Chance to work with world-class talent (Ex Amazon, Apple, Walmart, Swiggy etc)

Senior Python Backend Developer 

Notice Period: 45 days / Immediate Joining

Banyan Data Services (BDS) is a US-based Infrastructure Services Company, headquartered in San Jose, California, USA. It provides full-stack managed services to support business applications and data infrastructure.  We are looking for a Senior Python Developer to join our development team based out of Bangalore. This teamwork on building the next-generation SAS application on the Hybrid Cloud platform.  

It's a once-in-a-lifetime opportunity to join our rocket ship startup run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer that address next-gen data evolution challenges.  

Key Qualificatisons

· Ability to write high-quality code efficiently.

· Design and develop new services/micro-services.

· Participate in planning and management of development process.

· Share architectural design vision with both technical and non-technical team members, including fellow engineers.

· Works on improvements in development toolset including testing frameworks, deployment scripts, and monitoring libraries.

· Experience solving complex problems and implementing solutions for performance and scalability.

· Write clean, well-structured, and maintainable code with automated test coverage and corresponding documentation.

· Explore new latest relevant technology, techniques, frameworks, tools, methodologies, and processes.

· Comfortable working with all aspects of software development; including dev-ops, quality assurance, research, and design.

Requirements

· Minimum 3 years of experience as a Python Developer in application development.

· Experience in Developing applications/software using Python, developing web services using Django/Flask, working with REST API, and working with any databases technology.

· Strong in Reg expression and string handling.

· Strong in python programming and should be able to develop both API, UI, and backend validations.

· Integration of user-facing elements developed by front-end developers with server-side logic and Implementation of security and data protection.

· Experience in Developing applications, software using Python, developing web services using Django, Flask, working with REST API, and working with any databases technology.

· Worked on open-source tools for logging, monitoring, search engine, caching, etc.

· Exposure to any of relation database technologies MySQL/Postgres/Oracle or any No-SQL database.

· Experience working on DevOps tools for continuous integration.

· Performed App servers, application deployments, web server deployments.

· Design and implementation of low-latency, high-availability, and performant applications.

· Working knowledge of AWS, enough to be able to set up the environment for application development.

· Good good analytical and execution skills.

· Worked on open-source software for development, logging, monitoring, search engine, caching, etc.

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