Job Description:
The Technical support analyst is responsible for troubleshooting & fixing the application & technical issues for our Clients with an exp. of around 0 - 2 yrs experience.
Technical Support analyst must be able to assure complete Client satisfaction through all stages of the operations process. Must be able to establish and maintain strong relationships throughout the business process.
Key Responsibilities:
• Proactively connected with Clients.
• Resolving Technical issues in a timely manner.
• Training and educating Clients on our Products & Solutions.
• Assisting Software Engineers on issues.
• Providing feedback on product development in a timely manner.
• Auditing error Plans to reduce rework with the aim of providing Scalable Products.
Skills and Specifications:
• Excellent Communication & Analytical Skills.
• Willing to work on US shift (Voice Process)
• Interpersonal Skills with a great attitude.
• Good Knowledge if Enterprise Applications, Systems & Technologies.
• Self-motivated; demonstrating the ability to achieve the Client satisfaction with minimal supervision
• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding Client base.
• Organized, flexible and multitasking.
- • Persistent with a team attitude.

About SmartDocs
About
SmartDocs is a Robotic Process Automation (RPA) Company with solutions that can seamlessly integrate with SAP across areas like ECM, BPM, DMS, Chatbots, Workflows, Accounts Payables & Receivables, Contract Management, Supplier or Vendor Portals
Connect with the team
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Job Details*
1. Help the process of creating plans/strategies based on an organization's goals and the needs of the desired audience.
2. You will be assisting in the creation of consistent high-quality content that generates demand, attracts high-quality sign-ups and backlinks.
3. You will help our team perform audit of our website and social media accounts, creating and updating a shared editorial calendar. Also, researching for blog ideas and generating content for our blog.
4. Use storytelling and emotion to bring content to life and compel the reader to share. Own and execute the content and social calendar; work with our marketing, design and other cross functional teams to deliver on time.
5. Optimize content for different formats (SEO, SEM, Social, blogs, infographics, etc.) for better consumption and readership.
6. Conduct keyword research, backlink research and use SEO guidelines to increase web traffic.
7. Monitor web traffic and engagement (e.g. conversions and bounce rates) and measure content impact and report the metrics on an ongoing basis.
We would also expect the candidate to demonstrate:
1. An immense degree of critical thinking. Your content will be read by domain experts and you will not be able to write content with abstract opinions and assertions. You would need to back every opinion with either data or relevant experience.
2. The right kind of tone and energy. We like to use an informal/fun tone in our content. You would need to come in with the right attitude and the right energy to be able to match our tone/writing standards.
3. An attitude for perfection. You might have to go through several iteration cycles and would need to demonstrate wilingness to accept feedback. We need someone who accepts feedback with positivity.
Job Summary*
We're a Saas startup and we have an urgent requirement for a Content Strategist to help us with our domestic and overseas marketing processes.
Responsibilities
- Assist in daily administrative tasks, such as copying, filing, and scanning documents
- Manage and maintain executives' schedules, appointments, and travel arrangements
- Coordinate meetings, including preparing agendas, taking minutes, and distributing relevant documents
- Handle incoming and outgoing correspondence, including emails, phone calls, and mail
- Maintain office supplies and equipment by monitoring inventory and placing orders as needed
- Assist in the preparation of reports, presentations, and other documents
- Schedule and coordinate office events, including meetings, training sessions, and conferences
- Perform general office duties, such as greeting visitors, answering phone calls, and organizing office space
Qualifications
- Proven experience as an administrative assistant or similar role
- Excellent organizational and time management skills
- Excellent Communication skills
- Experience in computer proficiency and Microsoft office suite
- Ability to multitask and prioritize tasks
- Attention to detail and problem-solving skills
- Discretion and confidentiality


Head of Technology
He/She should be a ‘most technical business person’ and his/her goal is to build a great company, not only a technology which just sounds cool. Let’s make it simpler - the primary job of the Tech. head is to make sure the company's technology strategy serves its business strategy. We strongly believe along with technology understanding every Technology Head needs great understating of the business itself.
Role Overview:
Get “Tech” in order: Help answer fundamentals of technology blocks to be used, choice of certain platform/tech over other, helping team visualize product with the available resources and assets
Innovation through Research and continuous improvement. Head of technology is one strategic personnel who provides critical and factual inputs for IP Creation.
Connecting Business Requirements with activity: Given that, Head of technology is an executive Tech leader, it’s easy for him to understand the business opportunities which Tech Product could create. He/She bring the perspective of tech as a differentiator. He/She should understand the “Market Needs” language talked by his other executive colleagues.
Methodology: With time, help build progressive learning culture and establish predictable model of envisioning, designing and developing products/ platforms and services.
Architecture Practices: Making sure that best practices are defined and followed by team is very important. he/she may have to garbage guy and clean the code time to time. Making reviews on Code Quality is an important activity that he/she should follow. For example, you build an amazing product but during deployment and testing stage performance is hit, or a bug fixes are taking more time than actual building a feature etc. need to be avoided.
Help build, manage, and validate a Tech Roadmap for its Products. As validation of idea happen with acquisition of users and customers, product / platform / service may undergo transformation on required features set and Market needs. A roadmap to achieve those “vanity goals” for the project, and be able to successfully tweak an approach with changing needs is expected from Head of technology.
Responsibilities of the role:
- Plan the project & Assign tasks & complete them within the agreed timelines with client
- Use PMP tools to manage projects
- Attend client meetings and take briefings
Help Business teams to innovate and keep them updated with new technologies - Documentation as per the process – BRS, SRS, HLD & LLD
- Manage a team; set processes in place to facilitate everyday operations seamlessly
- If required, code.
What you will need:
- PHP/MySQL, Angular JavaScript, jQuery, Memcached
- Experience: Minimum 10+ year is required (PHP/MySQL)
- Good Understanding of MVC design patterns and frameworks (CodeIgniter / Zend/Laravel).
- Solid Knowledge of OOPS.
- Solid experience with MySQL - writing and optimizing SQL for high performance systems with large Database
- Extensively worked on Mobile platforms.
- Must have Experience on either of Social API like Facebook, Twitter, Gmail
- Good knowledge of GIT, SVN
We are looking for a Talent Acquisition Executive for a Bangalore-based B2B Grocery E-commerce platform.
Our client is an ISO-certified tech and data analytics company specializing in B2B grocery e-Commerce platforms delivering better lives. The company has a direct tie-up with leading FMCG brands, making it convenient for traditional grocery retailers to source a wide assortment at low prices through a single app, instead of interacting with salesmen of multiple brands.
Job Profile:
- Client onboarding and engagement.
- Analyzing requirements and creating job descriptions.
- Managing and efficiently utilizing job boards.
- Ensuring quality recruitment and selection within agreed TAT.
- Individually contributing toward closing key requirements.
Requirements
- 3-4 years of recruitment experience
- Experience in Non-IT recruitment is a must
- Hands-on experience with optimally utilizing ATS and other recruitment software.
- Excellent verbal and written communication skills
- Immediate joiner
Benefits
Fixed Pay + Variables

Work as part of a small team to build React Native iOS / Android applications for clients.
Architect, build and maintain excellent React Native applications with clean code.
Implement pixel perfect UI's that match designs.
Implement clean, modern, smooth animations and transitions that provide an excellent user
experience.
Integrate third-party API's.
Write unit and integration tests.
Release applications to IOS and Google Play stores.
Work with native modules when required.
Work as part of a small team, which will include other React Native developers, a project
manager, QA professional, and a designer.
Complete sprints and participate in sprint retrospectives and daily standups.
Assist with building estimates.
Interface with clients via Slack, Zoom, and email.
Track your time throughout the day using Toggle.
Work with modern tools including Jira, Slack, GitHub, Google Docs, etc.
Be part of a community of React Native developers who share knowledge and help each
other as problems arise.
Follow Full Stack's detailed development process
Responsibilities
- Source candidates using a variety of search methods to build a robust candidate pipeline
- Screen candidates by reviewing resumes and job applications, and performing phone screenings
- Take ownership of candidate experience by designing and managing itDevelop job postings, job descriptions, and position requirements
- Perform reference checks as need
- Facilitate the offer process by extending the offer and negotiationg employment terms
- Manage onboarding and new hire process
- Stay abreast of recruiting trends and best practices
- Manage the overall interview, selection, and closing process
- Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations
- Assist in Admin and HR related activities
Key Points:
- Quick Learner
- Smart worker
- Responsible & bumble
Job Type: Full-time
Manage end-to-end Linkedin campaign execution, including building, deployment & optimizing email campaign.
-for leads Should be able to do bulk data extraction, drip & bulk campaigns Responsible for searching, qualifying and generating new sales leads to support the Sales Team. Design and implement Linkedin marketing campaigns Ensure prompt and accurate communication with clients via email Proofread emails for clarity, grammar and spelling.
Excellent Communication Skills.


