Tally Customer Support

About the Company:

It is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. We pride ourselves in being a trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Led by seasoned bankers, we work with the largest and the most reputed investors.

Location: Ahmedabad

Job Description:

• Advising Affluent clients on their investments and managing their overall financial portfolio whilst deepening the wallet from existing clients

• Responsible for managing HNI clients and acquiring new customers

• To research, investigate and update them on available investment opportunities/financial market trends to determine whether they fit into client's portfolios

Requirements:

• Graduate + MBAs from premier institutes

• Relationship Managers with prior experience in a Broking/Private bank/wealth management setup

• Should be an aggressive, result-oriented & self-motivated professional

• Should have experience in handling HNI Client Acquisitions and Relationship Management & service

• Ability to engage clients in meaningful conversations about their finance

• A thorough understanding of financial markets and the various financial products to identify the best product mix for the client to suit his risk profile

• Strong interpersonal skills with an ability to generate trust and confidence in clients

• The candidate should be self-driven and aspire to move up the ladder, with the growing organization by building up and leading their own teams independently

About HighLevel:

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have ~1200 employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website: https://www.gohighlevel.com/

YouTube Channel: https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post: https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We operate at scale, managing over 40 billion API hits and 120 billion events monthly, with more than 500 micro-services in production. Our systems handle 200+ terabytes of application data and 6 petabytes of storage.

About the Role:

HighLevel Inc. is looking for a SDET III with 5-6 years of experience to play a crucial role in ensuring the quality, performance, and scalability of our products. We are seeking engineers who thrive in a fast-paced startup environment, enjoy problem-solving, and stay updated with the latest models and solutions. This is a great opportunity to work on cutting-edge performance testing strategies and contribute to the success of our products.

Responsibilities:

• Implement performance, scalability, and reliability testing strategies
• Capture and analyze key performance metrics to identify bottlenecks
• Work closely with development, DevOps, and infrastructure teams to optimize system performance
• Develop test strategies based on customer behavior to ensure high-performing applications
• Automate the capturing of performance metrics and generate performance trend reports
• Collaborate with developers and architects to optimize frontend and API performance
• Conduct root cause analysis of performance issues using logs and monitoring tools
• Research, evaluate, and conduct PoCs for new tools and solutions
• Ensure high availability and reliability of applications and services

Requirements:

• 4-7 years of hands-on experience in Performance, Reliability, and Scalability testing
• Strong skills in capturing, analyzing, and optimizing performance metrics
• Expertise in performance testing tools such as Locust, Gatling, k6, etc.
• Experience working with cloud platforms (Google Cloud, AWS, Azure) and setting up performance testing environments
• Knowledge of CI/CD deployments and integrating performance testing into pipelines
• Proficiency in scripting languages (Python, Java, JavaScript) for test automation
• Hands-on experience with monitoring and observability tools (New Relic, AppDynamics, Prometheus, etc.)
• Strong knowledge of JVM monitoring, thread analysis, and RESTful services
• Experience in optimizing frontend performance and API performance
• Ability to deploy applications in Kubernetes and troubleshoot environment issues
• Excellent problem-solving skills and the ability to troubleshoot customer issues effectively

EEO Statement:

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

• Ability to understand business requirements and translate them into technical requirements
• Write, test, and release world-class, production-ready code
• Ensure that the data needs of the UI are fulfilled with efficient database queries
• Ensure compliance with software engineering standards and processes defined at Simform.
• Optimizing components for maximum performance across a vast array of web enabled devices and browsers

• Solid hands-on experience with ReactJS frontend development with modern practices. 
• HTML5, JavaScript, ES6, and TypeScript expertise
• Experience with   React .js / D3.js / GraphQL is a plus
• Proficiency with CSS3, Sass, and Mixins - knowledge of GSAP would be a plus
• Familiarity with RESTful APIs integration 
• Experience with common front-end development tools such as Babel, Webpack, NPM, Bower, Gulp etc. 
• Familiarity with code versioning tools such as Git, SVN, Github, Bitbucket

Operation Support Executive

Company Name: Sawara Solutions Pvt Ltd. (Promilo)

Experience: 1 to 2 yrs.

Location: Bangalore

Mode: Full Time / Work from office

Salary: As Per the Company Standard

About us:

Promilo is India’s 1st innovative platform which “Pay to Browse”

It is a B2B SaaS start-up that enables to accelerate of the business appointment funnel of the

Companies. We’re a SaaS-based advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME companies. Also, the top 100 Google App-Scale Academy start-ups.

Job Description:

The Operations Support Executive will be responsible for providing exceptional customer service and resolving customer queries related to the business portal's features and services. The role also involves building a high-trust value proposition with clients and influencing them to leverage the product in the best possible manner. The successful candidate will possess excellent communication skills, a strong customer focus, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Interact with corporate customers on calls/emails, handling already acquired corporate customers with post-sales hand-holding and deliverables.
• Create a high trust value proposition and make clients understand various service offerings and the functionalities of the Promilo website.
• Solve queries related to optimum usage of opted services with quality inputs and provide a resolution within the defined TAT.
• Proper coordination with the Graphic designer team and the sales team.
• Build and maintain strong, long-lasting client relationships.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Collaborate with the sales team to identify and grow opportunities within the territory.
• Assist with challenging client requests or issue escalations as needed.
• Approve existing campaigns, Create campaigns, and prolet.
• Develop and deliver reports for every client.
• Submit a report and coordinate with the marketing team to help increase the deliverable for every client as per the requirement

Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field
• At least 1-3 years of experience in a similar role, preferably in the EdTech, IT services field
• Strong communication and interpersonal skills with the ability to interact with corporate customers
• Excellent negotiation and contract-closing skills
• Ability to build and maintain strong, long-lasting client relationships
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Experience with CRMs and reporting tools
• Strong analytical and problem-solving skills
• Ability to work independently and as part of the team.

Skill Sets:

·         Familiarity with commercial ad serving platforms such as OpenX, DFP, DFA etc.

·         Excellent presentation and storytelling skills with PowerPoint.

·         Experience with Excel/Pivot tables.

·         Excellent diagnostic skills.

·         Technical acumen to understand how to design campaigns that optimize the use of our tech platform.

·         Superior time management and multi-tasking skills.

·         Willingness to do whatever it takes to get the job done.

Job Location - Verse Innovation, Helios Business Park, 11th Floor, Wing E, Outer Ring Rd, Kadubeesanahalli, Bengaluru, Karnataka 560103

JD of Java Full Stack Developer:-

  Java 8 / java 11

o Strong on OOPS concepts / not theoretically, should be able to analyze the outcome of a code snippet and also should have an ability to write code during the interview

o Should be well versed with the key features of Java 8 / Java 11

o Some of the concepts to mentions would be

§ Upcasting / downcasting  / exception handling

  JUNIT5 – Mockito / PowerMock

  JPA & Hibernate

o Should be well versed with Java persistence and key concepts, to mention a few as below

o First level cache

o Second level cache

o N+1 problem

  Microservices

o Should be well versed with the design patterns, to mention few such as

§ Aggregator

§ Circuit breaker

§ CQRS

o Should be able to explain a micro-service for CURD operations with spring boot

o Should be well versed with the HTTP codes

  Splunk / Kibana

·         Frontend tools:- Angular/React/Nodejs.

1.       Strong knowledge in Front end scripting like EJS, JavaScript, Jquery

2.       Proficiency with fundamental front-end languages such as HTML, CSS.

3.       Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.

4.       Proficiency with server-side languages such as Python / Ruby / Java / PHP/ .Net

5.       Good Understand with database technology such as MySQL, Oracle, and MongoDB.