Tally Customer Support

The client is an industry leader in CRM messaging solutions on SAS platform. They work with global customers across many industries including contact centers, financial services, higher education, retail, staffing, wellness, and more. Our customers range from small and mid-size businesses to large global enterprises.

As a Director of Information Systems , you will oversee and manage the organization's information technology (IT) and information systems operations. You will leverage Information systems, tools, data and analytics to support stakeholders across Product, Sales, Marketing, Operations, and Finance.

You will lead and directly manage a team of data analysts, while partnering with other teams across the organization and directly report to the COO.

Key Responsibilities:

● Collaborate with senior management to understand their data requirements and develop data management strategy aligned with the organization's goals and objectives. Define KPI around data and lead the initiatives.

● Develop and implement data architecture, which is a blueprint for how data is organized and stored within an organization. Provide necessary interventions to ensure critical business decisions are taken well in time.

● Implement master data management (MDM) processes and solutions to establish a single source of truth for critical data entities. Define data hierarchies, data models, and data stewardship responsibilities. Oversee the maintenance and synchronization of master data across systems.

● Work with other departments to identify data trends and patterns that support the organization’s objectives. This will include using data visualization tools, such as dashboards and charts, to help identify trends and insights.

● Evaluate, select, and manage vendors and service providers to ensure effective delivery of services and solutions.

● Build and manage a high-performing systems and information team.Set clear goals, performance expectations, and KPIs for the team, conducting regular performance reviews and providing guidance/feedback.

Qualifications and Skills:

● Bachelor's degree in computer science, information systems, or a related field.

● Experience ( 7-10 years) in systems management, information technology, or a related role within the SaaS industry.

● Strong knowledge of data analysis methods, tools, and best practices. Experience in Salesforce and Power BI is a must.

● Ability to do requirements analysis of business processes for efficiency, data accuracy, data control, and make data-driven recommendations

● Excellent problem-solving and decision-making skills, attention to detail, with the ability to prioritize tasks and manage multiple projects simultaneously.

● Knowledge of industry best practices and emerging trends in systems management and information technology.

● Demonstrated ability to lead and manage cross-functional teams, fostering collaboration and driving results.

● Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.

Role: Human Resource Head

Location: Vikhroli, Mumbai

What will you do with us?

-Be a strategic advisor on all aspects of people management for the organization.

-Develop and foster a work environment that is entrepreneurial, customer focused, and results-oriented.

-Encourage employee participation and contribution to the growth and well-being of the business and bring in external recognition for our brand as the Employer of choice.

-Establish and maintain high levels of employee engagement activities and commitment.

-Provide accurate and constructive analytics to the leadership team and help formulate people strategies basis the information.

-Design the annual HR budget and ensure optimal utilization of resources to ensure an effective outcome for all HR metrics.

-Responsible for Talent Management strategy including appropriate learning interventions and leadership development.

-Develop, build and manage Professional and Career Development programs along with relevant and contextual training programs in line with the growth and evolution of the organization.

-Guide and coach, the HR team to deliver efficient, high-quality HR solutions and services concerning - Recruitment, onboarding, Performance Management, Employee Engagement, Organization Development, Training and Development, Rewards and Benefits.

-Align the annual Compensation & Benefit strategy with business goals and objectives and drive the performance link pay and ESOP as per the Performance Management System cycle.

-Build an organization that is fully compliant with all statutory and regulatory requirements.

What are the must-haves?

-Bachelor or Master's degree in Business, Human Resources or a related field required.

-12+ years of experience in Human Resources.

-Expertise in HR functional areas including talent acquisition, performance management, learning and development, compensation and benefits.

-Should have created and executed programs in strategic HR areas like operations efficiency, organization development and change management.

-Experience in coaching and mentoring leadership to the next level, being an effective sounding board for the Business Leaders of the organization and leadership team of group companies will be important.

-Great team player and ability to work effectively in a matrix organization environment.

-Strong written and oral communication is essential.

Senior Python Developer (6 + Years Experience)

Core Skills:

• Strong Python experience and understanding of modern design patterns, abstractions, object oriented programming at scale.
• Strong understanding of event based/async architectures (Kafka, WebSockets)
• Database interactions
• Working understanding of infrastructure as code (terraform ) and how develop code that will be deployed by IAC.
• Working understanding of Kubernetes including containerization, deploying, debugging services running on k8s.

Preferred:

• Working GCP experience including GKE, GCE, Cloud functions/cloud run, IAM.
• Git required
• CICD and automation experience; stack includes Jenkins, Terraform, Argo, Harness.

• 3+yrs of experience working on a JavaScript/jQuery

• Strong working knowledge of HTML, CSS will ensure that you can create those pixel-perfect pages with ease.
• Being able to understand design REST APIs is critical to ensure any reasonably complex functionality on the front-end.
• Experience working with build tools such as Gulp/Webpack
• Experience with TailwindCSS/Bootstrap/SCSS

Nice to Have Skills

• Understanding of NPM workspaces
• Understanding of Internationalisation
• You have worked on EmberJs/ReactJs

• Build campaign generation services which can send app notifications at a speed of 10 million a minute
• Dashboards to show Real time key performance indicators to clients
• Develop complex user segmentation engines which creates segments on Terabytes of data within few seconds
• Building highly available & horizontally scalable platform services for ever growing data
• Use cloud based services like AWS Lambda for blazing fast throughput & auto scalability
• Work on complex analytics on terabytes of data like building Cohorts, Funnels, User path analysis, Recency Frequency & Monetary analysis at blazing speed
• You will build backend services and APIs to create scalable engineering systems.
• As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.
• You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.
• Collaborating various highly-functional teams in the company to meet deliverables throughout the software development lifecycle.
• Identify and improvise areas of improvement through data insights and research.

• 2-5 years of experience in backend development and must have worked on Java/shell/Perl/python scripting.
• Solid understanding of engineering best practices, continuous integration, and incremental delivery.
• Strong analytical skills, debugging and troubleshooting skills, product line analysis.
• Follower of agile methodology (Sprint planning, working on JIRA, retrospective etc).
• Proficiency in usage of tools like Docker, Maven, Jenkins and knowledge on frameworks in Java like spring, spring boot, hibernate, JPA.
• Ability to design application modules using various concepts like object oriented, multi-threading, synchronization, caching, fault tolerance, sockets, various IPCs, database interfaces etc.
• Hands on experience on Redis, MySQL and streaming technologies like Kafka producer consumers and NoSQL databases like mongo dB/Cassandra.
• Knowledge about versioning like Git and deployment processes like CICD.

Creador Designs is a graphic design company specializing in logo creation, business branding design, packaging, and website development. Founded in 2014, Creador Designs offers corporate identity design and branding services to small businesses and start-ups. Over the years, we have grown to become one of the most respected online brands for logo design, corporate identity, and web design.

We offer you the opportunity to work with leading and dynamic brands all around the world every day. We are looking for a talented individual for the position of Sales & Marketing Executive. Apply to us and unleash your curiosity and challenge your ideas. As you strive to make a real difference, we'll strive to make you a better you!

Qualification: BBA/MBA in sales and marketing or
Graduation with specialization in Sales & Marketing.
Experience: 1 - 2 years.

Expected Work : The Sales and Marketing Executive -
⦁ Must meet and exceed sales targets.
⦁ will generate business from new and existing clients.
⦁ Must demonstrate exceptional interpersonal skills to build long lasting strategic relationships with the client.
⦁ Should manage complex negotiations and prepare sales pitches.
⦁ Will organise on-field sales visits.
⦁ Should be able to handle multiple projects at once.
⦁ Must aim to achieve monthly and annual targets.
⦁ Will review sales performance.
⦁ Must have a proficient understanding of email marketing, social media marketing and digital marketing.
⦁ Will be working closely with Graphics Design, Web Development, Business Finance Teams to achieve joint ambitions.
⦁ Should efficiently manage inter-departmental communication.

We're looking for leaders with - owner's mindset, passion, and agility.

• Implementing, maintaining, monitoring and supporting the IT infrastructure, Candidate preferably should have balanced knowledge and experience between service and software development

• Should have Hands-on experience with Azure and AWS cloud hosting and deployments. Need to know the Cloud computing concepts in Azure and AWS

• Should have experience on Microsoft SQL Server and MySQL for deployments and DB maintenance (need to know taking DB backup and scheduling jobs)
  
  
• Hands on experience in Linux, Jenkins (deployment automation) and Github (Repository) is a must
  
  
• Required Programming skills on Dot Net, SQL Server and should have good knowledge on DevOps and Candidate should contribute Improving monitoring logic, Deployment and Builds