
Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively

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Job Title: Desktop Publishing (DTP) Operator
Location: Jaipur
Job Type: Full-time
Pay Range: 1.8LPA to4.2PA (CTC)
Job Summary:
We are seeking a talented and detail-oriented Desktop Publishing (DTP) Operator to
join our team. The ideal candidate will be responsible for creating and formatting a
variety of documents using tools such as Corel Draw, Microsoft Word, and
Photoshop. The DTP Operator will play a crucial role in ensuring the visual appeal,
accuracy, and overall quality of our publications.
Key Responsibilities:
* Corel Draw Expertise:
* Create high-quality diagrams, illustrations, and graphics using Corel Draw.
* Ensure consistency and adherence to design standards in all graphical
elements.
* Mathtype Equations:
* Proficiently set mathematical equations using Mathtype for inclusion in
documents.
* Ensure accurate rendering and formatting of mathematical content.
* Microsoft Word Typesetting and Formatting:
* Typeset and format documents in Microsoft Word, paying close attention to
layout, fonts, and overall visual aesthetics.
* Expertise in formatting and styling Word documents, including tables,
headers, footers, and overall document structure.
* Ensure documents are consistent with established formatting guidelines.
* Collaborate with content creators to ensure the integration of text and
graphics is seamless.
* PowerPoint Presentation (PPT) Preparation:
* Develop visually appealing PowerPoint presentations that effectively convey
information.
* Incorporate graphics, charts, and multimedia elements to enhance
presentation quality.
* Basic Knowledge of InDesign, PageMaker, and Photoshop:
* Possess a foundational understanding of InDesign, PageMaker, and
Photoshop for basic tasks and troubleshooting.
* Collaborate with the design team for more advanced projects.
* Quality Assurance:
* Conduct thorough quality checks to identify and rectify any document errors
or inconsistencies.
* Maintain high standards of accuracy and visual appeal.
Qualifications:
* Proven experience as a Desktop Publishing (DTP) Operator or similar role.
* Proficient in Corel Draw, Mathtype, Microsoft Word, PowerPoint, InDesign,
PageMaker, and Photoshop.
* Strong attention to detail and a keen eye for design aesthetics.
* Excellent communication and collaboration skills.
* Basic understanding of mathematical content and equations.
* Familiarity with publication standards and guidelines.
Education:
Any bachelor's degree, degree/diploma/course in Graphic Design, Publishing, or a
related field is preferred.
Role: Marketing Executive
Key Responsibilities:
1. Manage and grow B2B-focused social media presence
2. Build and nurture industry, media, and influencer relationships within the B2B ecosystem
3. Plan and execute B2B events, partnerships, and collaborations
4. Drive brand visibility among business leaders, decision-makers, and partners
5. Work closely with internal teams for aligned brand communication
6. Track engagement, reach, and PR outcomes and share insights
Requirements:
1. 0.5–2 years of experience in social media, PR, or brand communications (fresh talent welcome)
2. Exposure to or strong interest in B2B branding and networking
3. Comfortable engaging with CXOs, founders, and business professionals
4. Strong communication and relationship-building skills
5. High ownership mindset with the ability to work independently
4+ years of experience in Test Automation using Selenium and C# with SpecFlow
- Selenium Experience: Minimum 3 Years
- C# with SpecFlow Experience: Minimum 2 Years
Job Description
- 4+ years of experience in Test Automation using Selenium and C# with SpecFlow
- Understanding and Analyzing the Application Under Test in terms of Object Identification.
- Creating Test Scenarios and Collecting Test Data.
- Identifying end-to-end scenarios and code modularity.
- Analyzing Test Results and Reporting Defects
- Tracking Defects and Select Test Cases for Re & Regression Testing.
- Creating, Organizing, and Managing Test Automation Resources (Scripts & Function Libraries etc.)
- Error handlings
- Co-coordinating Test team members and Development team to resolve the issues.
- Working experience on Azure DevOps
This role is physically based out of Mauritius and will require you to relocate to Mauritius. Relocation expenses like air tickets/work visa/permit/medical for work permit will be borne by the company
The role of a senior java developer is to ensure high quality software development and delivery to the end client.
As senior software developer, you shall be the technical SME on the project and ensure that the team abide by the quality standard set on the project.
On the Java Expertise Center, you shall be contributing to the knowledge building committee where you will be coaching juniors and demy students
Key Skills:
Very good knowledge in Java (at least from Java 8).
Good knowledge of Spring boot
Experience with JPA/Hibernate
Experience in middleware such as MessageQueues
Experience with REST interfaces and GRPC
Experience with modern agile software development (Continuous Integration)
Experience in securing APIs
Knowledge in design patterns
1. Software Development
Act autonomously in the delivery of tasks of simple to high complexities on projects.
Participate actively with team members to reduce risks related to tasks and activities.
Ensure deliveries (code, documentation, release notes) are executed within set quality standards and processes.
Understand and apply standard methods, tools and processes in daily tasks.
Participate in sprint backlog estimation.
2. Team coaching & technical reference on project.
Work with the team architect to help coach team members and ensure they
abide by the technical standards set on the project.
Coach new joiners and accompany them technically & functionally on the
project.
Be the technical reference on the project, besides the architect.
Communicate technical KPI to your project manager.
Review code contributed by team members, ensuring adherence to coding standards, best practices, and quality standards.
Act as a coach or trainer and contribute actively to the Java Expertise Center.
A commitment to continuous learning and staying updated with industry trends and best practices
Participate in budget auditing activities as required by direct report in the capacity of a Developer
Key Dimensions:
Ability to monitor unit test coverage and ensure team abide by same standard (Standard unit test coverage
of 60% on new and overall codes)
Ensures Sonar analysis of project is as per quality gate and any deviations are tackled by the team
Ensuring highest quality delivered to client.
salary range basis experience (in INR)
CTC brackets for years of experience (please note that this is fixed, and negotiable max by 5-10% depending on existing salary)-
5 years - 15 Lacs
7 years - 17 Lacs
9 years - 19 Lacs
10 years - 21 lacs
● Contribute to quality processes and improvements within the Software Platform Team
● Collaborate with developers and QA engineers on geographically-diverse teams to ensure the
quality implementation of application features, E2E
● Ensure proper test coverage and testability within development sprints
● Participate in QA sprint planning within the Software Platform Team
● Contribute to the development and maintenance of automation tests and frameworks
● Escalate defect reports and critical issues
● Work closely with the technical project managers to prioritize defect resolution
WE'RE LOOKING FOR SOMEONE WITH:
● BS in Computer Science or equivalent
● Minimum of 3 years of experience as a QA Engineer, preferably at an enterprise SaaS
organization, with working experience as a software development engineer in test (SDET)
● Minimum of 2 years of experience testing the Data Layer specifically
● Strong knowledge of a full tech stack and strong debugging skills
● Experience in REST API testing, both automated and manual
● Experience with testing SOA and microservices applications
● Experience in writing scripts or programs to analyze/validate large data sets
● Proficient in QA methodology and process (Agile testing experience preferred)
● Proficient in SQL: query, inserts and updates
● Experience with testing ETLs
● Strong communication skills: must be able communicate with other functional teams to coordinate
systems integration testing requirements
● Ability to convert complex business, technical requirements, use cases, and user stories to test
cases and test plans
● Hands-on experience with defect management tools such as Jira
PLUSES:
● Personal or professional experience with Robo-Advising/FinTech Products is highly desired
● Specific QA experience in a startup environment culture
● Experience with queuing/messaging systems (RabbitMQ, Kafka, etc.)
● Experience with time series or document databases
● Experience in performance engineering/testing of scalable systems
We are looking for a skilled React.js Developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.
To ensure success as a React.js Developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, a top-class React.js Developer should be able to design and build modern user interface components to enhance application performance.
Responsibilities
- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly responsive user interface components using React concepts.
- Writing application interface codes using JavaScript following React.js workflows.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.
Requirements
- Previous experience working as a React.js Developer.
- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
- Knowledge of REACT tools including React.js, Webpack, Redux, Saga
- Experience with user interface design.
- Knowledge of performance testing frameworks including Mocha and Jest.
- Experience with browser-based debugging and performance testing software.
- Excellent troubleshooting skills.
- Good project management skills.










