
Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively

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Immediate Hiring for L3 Support Backend .Net Developer Position
Job Description:
We are looking for a proactive and detail-oriented L3 Support Engineer to manage and resolve complex technical issues in our Online Travel Booking Platform. You will act as a bridge between customer support, QA, and development teams, with deep knowledge of application internals, APIs, databases, and cloud environments. Ideal candidates should have hands-on experience in .NET or any other backend stack and should be able to handle critical issues, automate support tasks, and contribute to platform stability.
Key Responsibilities:
- Investigate and resolve complex issues reported by L1/L2 support or customers in production.
- Perform deep-dive analysis of application logs, exceptions, database queries, and API interactions.
- Handle incidents related to booking failures, payment mismatches, GDS/supplier API errors, and latency issues.
- Coordinate with Engineering teams to identify bugs and ensure timely resolution.
- Monitor system health, performance metrics, and alerts across services (flight, hotel, payment, user management, etc.).
- Perform root cause analysis (RCA) and document it with action plans and preventive measures.
- Build or improve internal tools/scripts to aid in faster triaging and resolution.
- Own deployment verifications and hotfix validations in staging or production environments.
- Support business continuity during high-traffic periods (e.g., holiday seasons, campaigns).
- Maintain a knowledge base of recurring issues, resolutions, and platform behavior.
Required Skills :
Join us in our mission to inspire travellers and create unforgettable experiences! If you have the skills, experience, and enthusiasm to excel in this role, we'd love to hear from you.
3–6 years in Application Support / L3 Support / Backend Engineering
- Strong knowledge of .NET Core / ASP.NET / C#, or any other backend language (Java, Node.js, Python, etc.)
- Proficiency in debugging distributed systems and analyzing API and application logs.
- SQL Server, PostgreSQL, or other RDBMS – query optimization, issue tracing.
- Understanding of RESTful APIs, OAuth, third-party API integration (e.g., GDS, payment gateways).
- Exposure to Azure / AWS / GCP – especially logging, monitoring, and app services.
- Experience using tools like Postman, Fiddler, Kibana, Grafana, Azure Monitor, or similar.
- Knowledge of microservices, CI/CD pipelines, and application containers (Docker, Kubernetes) is a plus.
- Excellent communication skills to interact with cross-functional teams

Job Description: Digital Marketing Specialist
Position: Digital Marketing Specialist
Location: Faridabad
Reports to: Marketing Manager
Type: Full-Time
Working Hours: 9 AM to 6 PM, Sunday Week Off
Salary: ₹15k-20k per month
Job Summary:
The Digital Marketing Specialist will be responsible for developing and implementing online marketing strategies to promote the company’s brand, products, and services. The role focuses on driving website traffic, generating leads, and increasing overall brand awareness through various digital channels.
Key Responsibilities:
• SEO & SEM: Optimize website content for search engines and manage pay-per-click (PPC) campaigns using tools like SEMrush.
• Social Media Management: Create, curate, and manage published content across all social media platforms.
• Content Marketing: Develop and implement content strategies including blogs, newsletters, and multimedia content.
• Email Marketing: Design and execute email campaigns to engage and nurture leads.
• Analytics & Reporting: Track, analyze, and report on the effectiveness of marketing efforts using tools like Google Analytics and SEMrush.
• Campaign Management: Plan and execute digital ad campaigns, including Google Ads, social media ads, and display advertising.
• Website Management: Oversee the company’s website, ensuring an optimized user experience and regularly updated content.
• Graphic Design & Video Editing: Create visually engaging content using tools like Canva and edit marketing videos as needed.
• Collaboration: Work closely with the sales and design teams to create and align marketing strategies.
Qualifications:
• Bachelor’s degree in Marketing, Business, or related field.
• 2-4 years of experience in digital marketing.
• Proficient in SEO, SEM, Google Analytics, and SEMrush.
• Experience with digital ad platforms (Google Ads, Facebook Ads, etc.).
• Knowledge of Canva for design and video editing software.
• Strong analytical, communication, and content creation skills.
• Knowledge of HTML, CSS, and website management is a plus.




We are looking for a highly skilled React Native Developer to
collaborate with a team of developers and UX designers to
develop and maintain a web application that will be launched
on multiple platforms such as android or iOS. The candidate
will be responsible for building native web applications with a
focus on front-end development. The ideal candidate is an
advanced React Native Developer who can build dynamic,
high-performing, and responsive UI for our web applications.
Requirements
1.Minimum 3yrs of exp in building React native apps for android and iOS
2.Solid understanding of iOS and Android ecosystems.
3.Must have worked on hardware integration with the apps.
4.Understanding of various navigation models in mobile apps
5.Good at debugging, testing, performance optimization.
6.Interpersonal skills: good team player, ready to take challenges ability to deliver in a fast-paced environment.
JD
1.Build pixel-perfect, buttery smooth UIs across both mobile platforms.
2.Leverage native APIs for deep integrations with both platforms.
3.Diagnose and fix bugs and performance bottlenecks for performance that feels native.
- Achieving Enrolment targets (End to End sales)
- Lead generation through cold calling
- Identifying suspects and prospects.
- Meeting & Counselling prospective students (mostly working executives in various industries)
Location: Mumbai (Dadar, Thane and Rabale)
Experience: 0-4 Years Inside Sales (Ed Tech is a plus)
1. Conduct market research to find answers
2. Brainstorm and develop ideas for creative marketing campaigns
3. Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, event planning, etc.)
4. Liaise with external vendors to execute promotional events and campaigns
5. Collaborate with marketing and other professionals to coordinate brand awareness and marketing efforts
6. Plan and execute initiatives to reach the target audience through appropriate channels (social media, email, TV, etc.)
7. Assist in analyzing marketing data (campaign results, conversion rates, traffic, etc.) to help shape future marketing strategies
8. Undertake individual tasks of a marketing plan as assigned
9. Meet farmers' requirements
10. Give service to the schools
11. Work on campaign activities for farmers

Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
As the Android Developer , you will be required to create the company's mobile product (app) on Android Platform
What you will do:
- Designing the Mobile Application for our product offering
- Communicating effectively in a cross-functional product development team and present ideas and designs effectively.
- Identifying and correcting bottlenecks and fixing bugs
- Helping maintain code quality, organization, and automatization
- Have worked on a good Android App before
- Proficient understanding of Android Concepts
- Proficient understanding of Android tools like Android Studio
- Have worked with Android libraries like Google Play Services, Volley, Gson, Okhttp etc.
- Proficient understanding of code versioning tools, such as Git or SVN
- Excellent problem-solving skills
- Excellent interpersonal skills and the ability to build good working relationships.
- Must be self-motivated to prioritize and manage workload and meet critical project milestones and deadlines.
- Able to effectively collaborate with a team as well as take initiative and work independently to solve problems
- Should have min 65% in B.E./ B.Tech/ M.Tech
"This is an opportunity to explore in the Global markets"
We are looking for a motivated and well-spoken Inside Sales Manager (IC) to join our sales team. The Inside Sales Managers will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.
Requirements:
Open to work for shift 6.30 pm – 4.30 am (Night Shift)
Excellent communication skills (Verbal and Written)
Graduate in any discipline
Neutral Accent for Interacting with Global customer base
" Immediate Joiners Preferred "
Work From Office (Location: Bangalore -HSR layout / Kudlu Gate)
"Fresher can also Apply


Xfinito is building a portfolio in new product innovation, product contribution and infrastructure goals while providing individuals and teams the freedom to emphasize specific types of work.
Our work focuses on real –world problems that span the breadth of biomedical engineering, embedded systems, computer science, such as machine and deep learning, data mining, natural language processing, hardware and software performance analysis and much more.
JOB ROLE: EMBEDDED SYSTEMS ENGINEER
ROLES AND RESPONSIBILITIES:
- Work with multi-disciplinary engineering team and customer to identify and recommend hardware needs and requirements for project/product.
- Modify or assist in the development of software architecture and design for new products, prototype, or re-design, including sourcing build environments and writing technical support and control documentation.
- Read Block Diagrams and detail circuit schematics and layout of proposed or existing hardware and assess the software and driver requirements.
- Participates in cross-divisional Edge IoT projects and/or proposals.
- Develop, oversee, and document automated tests for electrical hardware design and products as well as final operating drivers and systems.
- Evaluate and investigate product failures, and recommend repair or design modifications based on specifications, cost, resources, and risks.
REQUIREMENTS:
- Ability to creatively approach challenges and cleverly solve difficult problems.
- Ability to independently identify daily design and customer support tasks, self-start and motivate.
- Ability to manage several projects and prioritize appropriately, with minimal supervision.
- Ability to work in a collaborative team environment as well as independently.
- Ability to learn and work in virtual environments (CAD & Hardware build packages) in-which candidate’s skills are low but persevere and overcome skill gaps autonomously.
- Some experience programming with embedded systems designs and multithreaded real-time operating systems is required.
- Solid programming experience. Preferably in C or C++, .NET, and Java programming languages.
EXPERIENCE:
We as a team are looking for freshers or young professionals with (0-4 years of experience) passion and eagerness to create scalable and optimized software systems and execute complete embedded software development lifecycle.
Coding in Java8, Spring, Microservices, WebFlux/Reactive Programing, Rest services, Kafka, PCF, Azure, Spring Cloud Config and NoSQL technologies.
Solve technical problems using cutting-edge technologies and best practices.
Ensure code meets the required development standards and is optimized for performance.
Unit testing for each line of new code introduced (JUnit/Mockito)
Peer code review process using GIT pull requests and Crucible (for SVN)
Propose multiple solutions to a problem, show how one option is better than another.
Ensure all aspects of technical design are correctly incorporated.
Contribute in research and implementing POCs as required.
Collaborating with onsite team in scrum ceremonies.
Who you are:
Hands on experience on Java/J2EE programming, especially on Java 8 features
Experience using latest frameworks like Spring, Spring Boot, Spring Rest, Spring Cloud Config and Webflux.
Experience in Microservices architecture & development
Experience with Test Driven Development
Experience with SQL on any of the RDBMS Oracle, PostgreSQL, My SQL
Exposure to NoSQL DB is added advantage, preferred MongoDb / Cassandra
Experience with any of the ORM frameworks Hibernate/iBatis, JDBC, JPA
Exposure to JMS Kafka, IBM MQ or Active MQ is good to have
Experience with JUNIT and any of the mocking frameworks Mockito, EasyMock, JMock
with hands on any one of the cloud platforms like PCF, Azure
Use of code repository tools like SVN, GIT
Exposure to any of the build and deployment tools like Gradle, Maven, Ant
Experience in CI/CD pipeline such as JENKINS
Experience using different design patterns, especially GoF, J2EE and Integration design patterns
Exposure to performance testing using JMeter is good to have
Ensuring the code meets the required development standards and is optimized for performance
Experience managing teams and deliveries
Providing technical design or approach for a business problem
Leading the team towards the right solution with expected quality and timelines
Experience with Agile practices
With good collaboration skills to coordinate with US based onsite team and client team.
Good team player and coordination skills

Birchford is a comprehensive financial solutions and services platform catering to the technology needs of banks, money exchange firms, and financial institutions engaged in the movement of monies worldwide.
Designation: Technical Project Manager
Location: Trivandrum
Responsibilities:
Determine and define project scope and objectives
Predict resources needed to reach objectives and manage resources in an effective and efficient
manner
Develop and manage a detailed project schedule and work plan
Provide project updates on a consistent basis to various stakeholders about strategy,
adjustments, and progress
Manage contracts with vendors and suppliers by assigning tasks and communicating expected
deliverables
Utilize industry best practices, techniques, and standards throughout entire project execution
Monitor progress and make adjustments as needed
Measure project performance to identify areas for improvement
Interact with the clients frequently to ensure that they are getting the right level of support
Closely work with Team leads for addressing technical challenges in .NET
You’re Qualifications:
Bachelor's Degree in Computer Science or other information technology-related disciplines or
equivalent Master’s degree in related disciplines
Must have managed at least 10 team members
Must have a good number of work experience in technology team hiring
Should have good knowledge of infrastructure and security
Should have project delivery and management experience

