customer care executive

Essential Responsibilities

• Primary responsibility would be overseeing complete Load balancing and Network Packet Broker Operation.
• Load Balancing Engineer with hands-on experience on F5 BIG-IP GTM and LTM devices as well as Citrix NetScaler.
• Hands on experience in migrating other load balancer vendors to F5 Load Balancer
• Must be an expert in F5 and Citrix Load Balancing platforms.

Roles and Responsibilities

• Should analyse, design, implement and maintain the networks F5 and Citrix NetScaler Load Balancer infrastructure.
• Should inspect data packets and TCP, IP flow in network and application flow.
• Should possess a working knowledge of switches, routers, and firewall concepts.
• Should be able to configure and maintain F5 and Citrix Load Balancers, load balancing best practices.
• Should also take the responsibility to upgrade network operating systems software and hardware as per the management requirements.
• Must ensure that the plans are integrated effectively with the other aspects of the technical infrastructure.
• Extensive knowledge of Load balancing technology including algorithms and health check options.
• Knowledge and experience regarding F5 BIG-IP LTM VIP configuration with health check.
• Knowledge and experience with F5 BIG-IP GTM Wide IP configuration.
• F5 BIG-IP iRule programming and troubleshooting experience.
• Extensive knowledge of Citrix NetScaler VIP configuration with Knowledge and experience with Citrix NetScaler Global Load Balancing (Gslb) configuration.

ROR

1-2 years of experience working with Ruby on rails as well as libraries like Resque and RSpec.

Good experience with Redis, Sidekiq, and Docker.

Ability to write clean ruby code.

Proficiency with code versioning tools including Git, Github, Gitlab, and SVN.

Experience with AngularJS or React JS is a plus.

Familiarity with MVC, Mocking, RESTful, and ORM.

Good understanding of front-end technologies including HTML5, JavaScript, Jquery, and CSS3.

Knowledge of server-side templating languages including Slim, Haml, and ERB.

Familiarity with tools like Jira, Postman, Slack, and Microsoft Teams.

The District Sales Manager will oversee sales activities within a defined territory and manage sales representatives and distributors.

• Trains sales representatives and distributors in assigned territory.
• Organizes sales schedules of assigned staff.
• To act like a bridge between the company and distributor with providing stock reports and product inventories.
• Conducts performance evaluations that are timely and constructive.
• Handles disciplinary action against employees as needed and in accordance with company policy.
• Mostly to coordinate with Sales executives from his assigned district.
• Sales the company’s products in an assigned territory.
• Monitors existing accounts and regularly communicates with primary contacts for the account.
• Works to establish new accounts in the territory.
• Works toward increasing sales growth in the territory at an established rate determined by Company.
• To provide map coordinates and beat plans.
• Performs other related duties as assigned.

• Ability to build and maintain business relationships with clients.
• Excellent verbal and written communication skills.
• Excellent management and leadership skills.
• Excellent time management skills.
• Ability to multitask and complete work while traveling.
• Thorough knowledge of territory, market, and clients.
• Excellent problem-solving skills.
• Proficient in Microsoft Office Suite or related software.
• Organized with attention to detail.

• Bachelor’s degree in any domain.
• 3-4 years of core field sales/ marketing experience required.

We are looking for a Content Writer to join our Marketing team and enrich our websites with new blog posts, guides and marketing copy.

Content Writer responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Feel free to share samples of your work or portfolio of your published articles, along with your application.

Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.

• Research industry-related topics (combining online sources, interviews and studies)
• Write clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Submit work to editors for input and approval
• Coordinate with marketing and design teams to illustrate articles
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed

• Proven work experience as a Content Writer, https://resources.workable.com/copywriter-job-description" target="_blank">Copywriter or similar role
• Portfolio of published articles
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Hands-on experience with Content Management Systems (e.g. WordPress)
• Ability to meet deadlines
• BSc in Marketing, English, Journalism or related field

Designation: Client Experience - Territory Manager

Experience: 2-5 years

Work Location: Gurugram, Haryana

About the role:

The Client Experience team is comprised of subject matter experts that drive Bizongo's 
solutions nationwide, for its clients. This team will need to ensure Client stickiness by leveraging on intelligences that can be derived through Operations, Product, Packaging and Design. 

Key responsibilities:

• Adopt a data-driven solution based approach to work on internal operations that impact Client Experience
• Work in collaboration with all internal teams to ensure seamless operations for order fulfilment of Strategic Clients 
• Strategize, create, track and report important metrics to monitor the "experience" of clients
• Increase the adoption of Bizongo's tech products amongst clients and internal teams
• Analyze data and identify trends that can aid in procurement planning, inventory management and increasing overall operational efficiency
• Understanding company’s internal operations, technology, capabilities and targets

 Job Requirements:

• Candidate should have clarity of thought to convert complex operational problems into clear solutions
• Must possess excellent Communication skills, both written and verbal to present the above solutions and to effectively manage different stakeholders
• Must be able to follow multiple processes routinely, and should be someone who is always on the lookout for improving the efficiency in the same
• Prior Account Management/Client Service experience can be beneficial, but not mandatory
• Proficient at Microsoft Office and should be inclined towards Data Analytics.

Why work with us? 

• Opportunity to work with "India’s leading B2B" E-commerce venture. The company grew its revenue by more than 12x last year to reach to a 200 Cr annual revenue run rate scale. We invite you to be part of the upcoming growth story of B2B sector through Bizongo.
• Opportunity to work with most dynamic individuals in Asia recognised under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL.
• Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment.
• Bizongo has been awarded as the most Disruptive Procurement Startup of the year - 2017.
• This year ,Bizongo was awarded the highly prestigious & internationally acclaimed 'The DieLine Award' under the Sustainable Packaging category.
• Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company.
• The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce.

  About the Company: 

• Company Website: https://www.bizongo.in/">https://www.bizongo.in
• Bizongo is a B2B marketplace for packaging, where we make trade, simple! Our doors are open for anyone looking to work in the - Next-Big-Thing- of the ecommerce industry. We believe that strong teams are the backbone of a company and getting best people on-board is a challenge for any growing organization. We are looking for passionate people at the top of their work who would like to take the company to the next level of growth and innovation.  
• We have been recognised as a game changer in the packaging industry; being heralded as the Industry Leaders at World Tea & Coffee Expo 2016, Startup Winners at IBM Global Entrepreneurship Program Smart Camp 2015, The Marketplace 2015 powered by Accel Partners, Red Herring Asia Top 100 2015, Best Innovation Award IndiaPack 2015, Top Five Businesses at Wharton India Economic Forum 2015, USA, Owl Open at Rice University 2015 and more, for bringing innovation to a market in dire need of technological solutions. We have featured in the list of '50 Best Startups to Work for - 2017' of Silicon India magazine.Our CEO, Aniket Deb's featuring in the Forbes Asia 30 under 30 in April'17 has also conferred the team with the appreciation and validation of our efforts, clearly highlighting the passion and devotion of the team. 
• Founded in 2015, Bizongo was started by 3 former IITians Aniket Deb, Ankit Tomar and Sachin Agarwal. Bizongo is backed by prominent venture capitalist Accel Partners (investor in Facebook, Flipkart, etc.) and IDG Ventures (investors in Baidu, Myntra, etc). The company has grown from a small team of 3 to a creative family of 70 in two years. The culture at Bizongo comes from diversity in cultures, thoughts, and professional goals who collectively work towards the vision of the company everyday. The culture self -evidently has come to be a beautiful amalgamation of the Team's collaborative ways, upscaling on processes, technology, etc, allowing employees to work and lead freely on opportunities while still being accountable and transparent for all actions.