
Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively

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Senior .Net Developer (Angular and .Net Technologies)
Job Responsibility:
- As a Senior .Net Developer, should be able designs, modifies, develops, writes and implements software programming applications and components.
Should have: -
- Experience in SDLC.
- Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement.
- Strong Knowledge in Angular 8 & .Net Technologies (.Net Core, MVC, Entity Framework, etc.).
- Should have experience in writing optimize SQL queries, stored procedure, triggers.
- Write clean, scalable code using .NET, programming languages including ASP. Net, MVC, LINQ, Entity Framework, XSL, Web Services, jQuery & Ajax, WCF, SOAP, JSON, SQL Server, SSRS, HTML5 and CSS3, Bootstrap
- Test and deploy applications and systems
- Should have experience in Application security standards (owasp top 10).
- Revise, update, refactor and debug code.
- Expert in Reporting software and RDLC Report.
- Proficient understanding of code versioning tools, such as TFS.
- Understanding of Agile methodologies
- Excellent troubleshooting and communication skills
Company profile.
Actuate Microlearning is a thirteen-year-old HR-Tech and Learning solution, operating in the B2B space, providing the following solutions to our clients:
- eLearning (off-the-shelf and custom)
- Gamified learning
- Learning Management Systems (under the brand name CalyxLMS)
- 360-degree surveys (under the brand name Calyx360)
- Standalone and blended-format instructor-led trainings (under the brand name CitrusLearning Systems)
Our client list includes top brands in across industry verticals, including the top BFSI, Pharmaceutical, Manufacturing, Logistics, Automotive, Consumer Goods, Consumer Durables, IT, ITES, eCommerce, Retail, Public Sec, Petrochem., Infrastructure, firms
We are a highly ambitious, steadily growing and profitable organization with a focus on employee development and well-being.
Our work culture and employee policies are designed to ensure our employees are happy, productive and growing in skill and character.
Job Summary:
Are you passionate about revolutionizing the HR-Tech and Learning space? Actuate Microlearning, a thirteen-year-old B2B Learning solutions provider, is seeking a talented Full-Stack Developer to join our innovative team. In this role, you will be at the forefront of developing and maintaining our Learning Management System (LMS), implementing robust security measures, and elevating the overall UI/UX.
Key Responsibilities:
- Front-end and Back-end Development: Spearhead the development of both the front-end and back-end of our Learning Management System (LMS), ensuring a cohesive and user-friendly experience.
- Security Implementation: Implement comprehensive security measures to safeguard user data, ensuring the confidentiality and integrity of information within the LMS. (Good to have)
- UI/UX Enhancement: Play a key role in enhancing the User Interface (UI) and User Experience (UX) of the LMS, creating an engaging and intuitive learning environment.
- System Maintenance and Updates: Take charge of maintaining and updating the system to ensure it aligns with industry standards, remains technologically advanced, and meets evolving user expectations.(Good to Have)
Qualifications and Skills:
- Master’s or Bachelor's degree in Computer Science, Computer Engineering, Information technology, Computer Applications or a related field.
- Proficiency in HTML, CSS, JavaScript, and PHP, MySQL databases and optimizing database performance
- Proven 2 plus experience in Full-Stack Development.
- Expertise in front-end and back-end technologies.
- UI/UX design proficiency.
- Continuous learner with the ability to adapt to new technologies.

Looking for React Native 6 to 8 years of experience
• Has built at least 2 React Native Apps ( Concept to Design to Dev to Production to
Refine ) or atleast 1 App from Scratch individually.
• Has Managed a team of atleast 3 developers to build mobile apps/modules.
• Understand mobile app design principle
• Can debug app and troubleshoot issues
• Can write testable code / module
• Has worked on app performance improvement
• Has taken security considerationwhile building app(s)
• Added advantage if has worked on Firebase,FCM and Redux.
Catalyst IQ is hiring for one of the leading Fintech companies in India.
About company: We are India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments,commerce, banking, investments, and financial services. Its investors include Softbank, AntFinancial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price, and Discovery Capital.
About the team: Central Design Team
Our Central Design team is responsible for all the Product Design and Research work related to various products. The team mainly looks at the design of the our consumer app and the products in the Merchant Ecosystem comprising of the EDC and POS Devices, the Golden Gate app (the FSE ecosystem), the Unified Merchants Portal (UMP), Net Banking Panel, different deltas and various products are aligned with each of the Deltas.
About the role:
As a product designer, you will be in a fast paced environment, and your day-to-day tasks will consist of engaging with product managers and other stakeholders, to understand the requirements and creating well designed flows, high and low fidelity prototypes,and visual interfaces for a good user experience. You will use your knowledge of design, expertise and skills to design products for these specific responsibilities assigned to you.
Expectations/Requirements:
· Work closely with cross-functional teams to gather and understand business and feature requirements.
· Translate requirements from the PRDs into concepts into wireframes and mock-ups that lead to intuitive user experiences.
· Design and deliver wireframes, user stories, user journeys, and mock-ups optimised for a wide range of devices and interfaces.
· Request and drive user research/usability tests as needed. Collaborate with all stakeholders on high fidelity interactive prototypes, design validation and improvement.
· Work with development team to ensure high quality designs are fully actualised.
· Participate as a contributor to an interdisciplinary team that includes other designers, project management, business and software developers.
· Staying up to date with the latest trends in product design.
· Work collaboratively with other designers to ensure a consistent, integrated brand perception and user-experience.
Superpowers/ Skills that will help you succeed in this role
· A degree in design, or equivalent experience in Design. Minimum 8+Yrs of Industry experince.
· Professional experience in User Experiences on web and mobile applications.
· Have worked in a product company ecosystem.
· Deep understanding of design processes and research methodologies.
· Well organized, responsible and dedicated, with the ability to work on multiple projects and deliver refined design in a short time.
· Proficient with the tools in Design and Prototyping (Figma / Sketch).
· Fast learner and extremely self-motivated to lead. Ability to handle multiple projects in an agile, fast and dynamic environment.
Why join us?
· A collaborative output driven program that brings cohesiveness across businesses through technology
· Improve the average revenue per use by increasing the cross-sell opportunities
· A solid 360 feedback from your peer teams on your support of their goals
· Respect, that is earned, not demanded from your peers and manager.
Compensation:
If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Must have Windows desktop application development experience.
Must have WPF experience.
Must have C# .Net experience.
Strong problem-solving, trouble-shooting, and communication skills.
Hiring for a SaaS Company- Third Party Payroll
Responsibilities:
- Develop aesthetic data driven design to get the word out about our company and drive qualified traffic to our front door
- Strictly follow the design stylesheet and innovate to better the industry standard
- Designing blog posts, whitepapers, eBooks, reports, webinars, infographics, etc.
- Collaborate with internal teams to create landing pages and optimize user experience
- Produce valuable and engaging content for our website and blog that attracts and converts our target groups
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Evaluate design methodologies. Provide thought leadership and perspective for adoption where appropriate
Requirements:
- Bachelor’s degree of higher in Design/Arts/Technology
- 2 to 3 years of experience in B2B Marketing
- Understanding of marketing methodologies and blogging software (WordPress) + Adobe Suite Fair understanding of marketing automation for B2B segment, conversion analytics funnel and ABM campaigns
- Demonstrable experience in marketing together with the potential and attitude required to learn
- Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
- A sense of aesthetics and a love for great copy and witty communication
About the job
Job Details:
Role: Sr./Jr. Affiliate Manager & Campaign Executives
Location: Gurugram/Delhi
Reporting to Head of Performance & Paid Media
Business: Apps and Affiliates
About the Role:
We are looking for a person who has a deep understanding of the affiliate & mobile marketing ecosystem and has relevant experience with mobile attribution platforms like AppsFlyer, branch, segment, firebase etc.
Should be able to handle deliveries of mobile & web campaigns such as CPI, CPR, CPE, CPA, CPS, and others.
Objectives:
You will be responsible to create and optimize Performance/Affiliate/Paid campaigns as per the business objective; Own weekly reporting for the same.
The primary focus will be on Affiliate campaigns followed by other channels such as PPC.
You will be handling the day-to-day management of campaigns with a heavy focus on getting the best ROI.
Tweak your strategies by evaluating the Key Performance Indicators (KPIs) of all existing marketing channels to determine and make necessary adjustments to optimize performance marketing effectiveness.
Lead a team of performance marketers to help conceptualize, develop and test campaigns to improve performance.
Analyze the market, competitors, and audience- providing actionable insights
Roles & Responsibilities:
Manage mobile delivery and ad ops of the campaigns.
Help with New Business Acquisition.
Account Management & Client Retention.
Delivery Partners Management - Platforms, SSP, DSP, Publishers & Affiliates.
Handling Publisher Engagement and Retention.
Acquiring Potential partners.
Negotiating terms with all new and existing publishers.
Forming/negotiating strategic alliances with new and existing online partners.
Exploring and expanding inventory for Mobile content offers for Value-added services.
Finding and strategizing new sources of inventory for performance campaigns.
Media planning for various Mobile advertising activities.
Provide operational and monetization plans for campaigns and clients.
Reporting on KPI, Revenue Generation & Growth.
Integrate and Implement the mobile publishing tools and best practice system.
Manage and mentor other Mobile Pillars – such as Ad Monetization, Production, and Operations.
Must have an understanding of integrations with platforms such as Branch, Appsflyer, Adjust & others.
Must have knowledge about all sorts of mobile ad frauds and their types to tackle such situations.
Must have knowledge of all fraud detection tools such as Protect 360, Mfilter, and others.
Should have good knowledge of the campaign setup process which includes activities such as S2S integration, GAID, IDFA, Macros, and other such day-to-day requirements to monitor it overall.
Who We Think Will Be a Great Fit?
two - five years of experience in large scale performance/network marketing, mobile ads publishing and operations.
Leadership experience with an entrepreneurial spirit in building and a growing team from the scratch.
Very strong knowledge of the mobile ecosystem. Experienced in navigating mobile platforms (Apple, Google) throughout the entire lifecycle – from planning and buying for the campaign and meet client's KPIs.
Understanding of mobile KPIs, especially as they relate to forecasts, P&Ls, and deal evaluation
Demonstrated ability to influence all levels of management, cross-functionally and externally
Excellent written and oral communications
Let's connect to have a quick round of discussion.

- Passionate about search & AI technologies. Open to collaborating with colleagues & external contributors.
- Good understanding of the mainstream deep learning models from multiple domains: computer vision, NLP, reinforcement learning, model optimization, etc.
- Hands-on experience on deep learning frameworks, e.g. Tensorflow, Pytorch, MXNet, BERT. Able to implement the latest DL model using existing API, open-source libraries in a short time.
- Hands-on experience with the Cloud-Native techniques. Good understanding of web services and modern software technologies.
- Maintained/contributed machine learning projects, familiar with the agile software development process, CICD workflow, ticket management, code-review, version control, etc.
- Skilled in the following programming languages: Python 3.
- Good English skills especially for writing and reading documentation




