Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Shubham Vishwakarma
Full Stack Developer - Averlon
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C#
MongoDBaccording to our company’s needs. You will be responsible for planning, developing,
testing, improving and maintaining new and existing databases to help users retrieve
data effectively. As part of our IT team, you will work closely with developers to ensure
system consistency. You will also collaborate with administrators and clients to
provide technical support and identify new requirements. Communication and
organization skills are keys for this position, along with a problem-solution attitude.
You get to work with some of the best minds in the industry at a place where
opportunity lurks everywhere and in everything.
Your responsibilities are as follows.
• Working cross functional teams to develop robust solutions aligned with the
business needs
• Maintaining communication, providing regular updates to the development
team ensuring solutions provided are fit for purpose
• Training other developers in the team on best practices and technologies
• Troubleshooting issues in the production environment understanding the root
cause and developing robust solutions
• Developing, implement, maintain and solutions that are both reliable and
scalable
• Capture data analysis requirements effectively and represent them formerly
and visually through our data models.
• Maintaining effective database performance by identifying and resolving
production and application development problems
• Optimise the integration and installation of new releases
• Monitoring system performance, test, troubleshoot and integrating new
features
• Proactively recommending solutions to improve new and existing database
systems
• Providing database support by coding utilities, resolving user questions and
problems
• Ensuring compliance to database implementation procedures
• Performing code and design reviews as per the code review process
• Installing and organising information systems to guarantee company
functionality
• Preparing accurate documentation and reports
• Migration of data from legacy systems to new solutions
• Stakeholders’ analysis of our current clients, company operations and
applications, and programming requirements
• Collaborate with functional teams across the business to deliver end-to-end
products, features enabling enhanced performance
Required Qualifications:
We are looking for individuals who are curious, excited about learning, and navigating
through the uncertainties and complexities that are associated with a growing
company. Some qualifications that we think would help you thrive in this role are:
• Minimum 8 Years of experience as a Database Administrator
• Strong knowledge of data structures and database systems
• In depth expertise and hands on experience with MySQL/MariaDB Database
Management System
• In depth expertise and hands on experience in database design, data
maintenance, database security, data analysis and mining
• Hands-on experience with at least one web-hosting platform such as Microsoft
Azure, AWS (Amazon Web Services) etc.
• Strong understanding of security principles and how they apply to web
applications
• Basic knowledge of networking, Desirable knowledge of business intelligence
• Desirable knowledge of data architectures related to data warehouse
implementations
• Strong interpersonal skills and a desire to work collaboratively to achieve
objectives
• Understanding of Agile methodologies
• Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT
Preferred Qualifications
• Sense of ownership and pride in your performance and its impact on company’s
success
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• Excellent trouble-shooting and problem-solving skills
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• Good time-management skills
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Android Development
Kotlin
Java- Degree in software development, computer science, or similar.
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- Excellent coding and proofreading skills.
- Top-notch teamwork and communication skills.
- Ability to manage your workload with minimal supervision.
- Unwavering curiosity.
Location : Fort ,mumbai
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▪ Experience with EMR, S3
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2. Must know Photoshop,
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Title: Business Development Associate - Sales
Company: PlanetSpark
Location: Gurgaon, India
Job Type: Full-time, in-office (Work from Office)
Industry: Ed Tech
Functional Area: Inside Sales
Shift: Day Shift / Night Shift (Optional)
Salary Range: Up to 4 Lakhs CTC
About the Company:
PlanetSpark is a leading Ed Tech startup that offers online and offline learning opportunities for children. Our mission is to create an engaging learning environment for kids, and we're always looking for talented individuals who share our vision.
Job Description:
We are looking for a Sales Representative to join our team and help us expand our customer base. As a Business Development Associate, you will be responsible for guiding customers in choosing the right course and closing sales within the sales cycle. You will work in a dynamic startup environment and contribute to our rapid growth.
Responsibilities:
Assist customers in choosing the right course for their needs
Initiate phone conversations with parents who complete the demo classes for their kids.
Follow up with prospects and close sales within the sales cycle
Communicate effectively through channels like email and calls
Maintain accurate record-keeping of call information in electronic and digital format
Achieve monthly targets while completing all input metrics targets
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Excellent communication skills
Passion for sales and business development
Graduation degree
Freshers are welcome to apply
5 days a week
Willingness to work in a startup environment with intensive learning opportunities
We offer a training period of INR 21428 + incentives. If you're looking for a challenging and rewarding career with a rapidly growing startup, we encourage you to apply.
Java
PythonNP – Immediate to 60 Days
Work location – Cisco Manesar Office
Experience – 2 to 10 Years.
- Strong coding Experience in programming language like Python , Java, C
- Experience of Yang data modelling
- Experience on REST/ SOAP API#s
- Experience of frameworks such as Request , Beautiful Soup
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Location: Remote
Reporting Manager: VP Sales
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We are looking for a Partnership Head, a true sales champion. We are a
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We are looking for someone who can:
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- Evaluate the financial and non-financial benefits and risks of new partnerships
- Track, report, and optimize the performance of partnerships, including identifying issues as they arise, assessing possible solutions, and executing them
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- Experience in recruiting and managing VARs - a plus
- Ability to take an entire project from A to Z
- Strong relationship-builder, initiator, outstanding verbal and written communication skills
Java
Jenkins
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Full Stack Developer - Averlon