
Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively

Similar jobs
About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that
wants its clients to always expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Why Moshi Moshi? The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.
PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday
life struggles. We can't do much about the manager!
Job Role: Video Lead
Experience Level: 5+ years
Location: Bangalore, Onsite
Job Description: We are looking for someone with previous social media reels edit/ creation experience who holds an experience of 5 Years plus.
Responsibilities:-
● Creation of Social media posts, reels, etc .
● Edit videotapes, insert music, dialogue, and sound effects, and arrange films into sequences.
● Correct errors, using editing equipment.
● Must know motion graphics.
● Minimum 8-10 edits in a day.
● Client interaction and team handling is a must.
● Should be a master in Adobe After Effects, Photoshop, Illustrator and Adobe Premiere Pro.
Javascript, Callback, Async, Promise, Experience in writing restful APIs, Javascript, Nodejs, ReactJs, MySQL.
Immediate Joiner
She/he would be responsible for independently handling assigned tasks. All discussed and agreed upon timelines must be adhered to with stringency and discipline. The incumbent should possess the proficiency to develop Apps on the android platform with minimum supervision.
KRAs
● Experience in native android development and React Native.
● Work on assigned tasks to ensure their timely completion.
● To ensure best coding practices are followed in the code.
● Follow instructions and be able to work on tasks leading to an app.
● Ensure modularity of code.
● Work in a team to complete projects, pitch in with other team members to troubleshoot.
Behavioural Competencies:
● Good Communication Skills
● Team Player
● Time Management
● Adaptability
● Detail Oriented
● Self-Starter
● Problem - Solving Skills
● Analytical Skills
Education:
● BCA/MCA/ B.Tech (Any Graduation)
● Hands on exposure to Android Development and Android Frameworks.
Experience:
Relevant Experience should be 3.5years+.
Requirements Area of Expertise:
● Good command in React Native Designation React NativeDeveloper Reports To Technical Architect -Web Apps Location Noida/Remote
● Expertise in unit test case writing
● Strong understanding of working with REST Web Services.
● Good understanding of databases and SQLite in general.
● Good understanding of caching strategies and asynchronous calls
▪ Identifies business opportunities by identifying prospects.
▪ Sells products by establishing contact and developing relationships with prospects.
▪ Recommends solutions to issues in constructive ways.
▪ Outbound calling on data collected through lead generation activities / secondary data sources.
▪ Conducts daily follow-ups on older leads and work on new leads.
▪ Maintains quality service by establishing and enforcing organization standards.
▪ Is energetic, well-spoken, and eager to close sales deals and generate revenue for the organization.
- frames and using Agile methodology.
- Basic Azure server administration - Provide technical help during testing, development, and production.
- Discover, evaluate, and implement new technologies to maximize development efficiency - Design and implement complex, optimized algorithms with minimum time and space complexities
Requirements.
- Experience in .Net web development - Experience with C#, Angular Js, Angular2, SQL.
- Sound understanding of MVC design Pattern
- Strong knowledge/understanding of OOPS concepts
- Experience with tools like Visual Studio, SQL Server, Git
- Good analytical and logical skills.
- Good written and verbal communication skills
- Passion for new technologies and innovations.
- Ability to grasp new concepts quickly.
- Takes initiative to uncover/develop solutions to potential problems
- Ability to take on new projects and easily transition between tasks
- Team player who is receptive to coaching and adaptive to change
- Desire to excel and grow each day
- Strong knowledge of Web APIs, Typescript, ES6, ngrx
Nice to Have
- Experience with of LESS, SASS, GULP and GRUNT.
- Knowledge of VueJS
- .Net Framework and/or .Net Core
- Angular 2+, preferable Angular 10
- Experience with tools like Visual Studio, SQL Server, Git
- Material framework
- SASS
- Good technical aptitude
- Restful APIs
- Data structures and Algorithms
- Azure experience including Azure functions etc.
- Azure Devops
- Willing to contribute to Small or Large Project Teams
- Must be willing to start Immediately work from home permanent
- Good Communication Skills (English)
- Can Allocate working hours (Flexible) as per Projects Req
- Must have Good Internet & Good Laptop/System
Job Summary
We are looking for an astute Director of Engineering to join our team! As the leader of our rapidly growing engineering team, you will be responsible for the end-to-end development and delivery of our Products. In short: lead, build, retain & grow a top-notch engineering team that delivers top-notch products.
What you’ll do
- Own, develop and execute the engineering strategy for the company
- Provide people and technical leadership to all engineering teams
- Lead the development and implementation of new products & features
- Partner with other cross-functional teams such as product, design, etc.
- Manage, coach and mentor a team of engineers and technology leads
- Recruit world-class engineers and grow the engineering team
What you’ll need
- Strong technology leader, with proven ability to lead fast-paced engineering teams
- Extensive technical knowledge of engineering and cloud-native product development
- 2+ years of experience leading engineering teams with demonstrable outcomes
- Excellent written and verbal communication skills
- Excellent managerial and supervisory skills
- Experience leading fast-paced engineering teams in the consumer internet space
Android Development Engineer - Chennai
Who we are?
Kaleidofin is a financial platform for the informal sector, which provides solutions tailored to the customer’s goals and are intuitive to use. We are working towards creating fair and transparent financial solutions that can target millions of customers and enterprises in India that don’t have easy access to formal financial planning.
In a very short time span, global investors such as Omidyar Network, Blume Ventures and well known individual investors have supported Kaleidofin’s well thought out business model with $2.8 million in seed funding.
With its focus to harness mobile technology to deliver a paperless experience as well as its focus to harness technology and analytics to predict the right product for the right customer, Kaleidofin aims to become a leading FinTech player bringing financial solutions to everyone.
To know more about Kaleidofin, do visit our site https://kaleidofin.com/
What You’ll Do?
We are seeking extremely smart Android developers who are passionate about pushing mobile technologies to the limits. You will:
- Design and develop products by working closely with business teams
- Design super intuitive experiences in the next generation of our mobile applications
- Build performant, scalable, yet secure, enterprise ready android applications with architecture that is fast yet lean on the backend servers enabling them to support millions of users in parallel
- Build enterprise ready back end architectures that can support millions of users in parallel
- Gain experience with hands on coding and independent ownership of software components
- Follow strong engineering best practices and champion their adoption
Who You Need To Be?
- 2+ years’ experience in android software development and delivery
- Bachelors or Masters degree in engineering from a reputed institute(preferably IITs, NITs, or other top engineering institutes).
- Strong grasp of CS fundamentals, algorithms and excellent problem solving abilities.
- All experience should be from good product development or e-commerce background.
- Must have shown good stability in all your previous associations.
- Skill set
- Knowledge of UI architectural patterns like MVVM(preferable), MVC, MVP, data binding, activity & fragment lifecycle, recycler view, navigation component, layouts (constraint layout preferable), theming etc.
- Should have actively used retrofit, work managers, android jetpack, Rx java, dagger, retrofit, android sdk, GIT/bitbucket, gradle/ant and very keen on exploring other proven tech stack.
- Comfortable with test driven development in android with UI testing, instrumented unit testing and unit testing using junits, mockito or other tools.
- Willingness to learn and write simple backend REST API’s (preferably in Java, spring boot & hibernate) without having to completely depend on backend engineers for delivery
- Has worked in a fast paced agile organization building stateless and re-entrant/resumable android applications.










