Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Shubham Vishwakarma
Full Stack Developer - Averlon
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We are Hiring for Sales Engineer / Sr Sales Manager for a leading construction equipment manufacturing company
Locations : Mumbai / Pune
Job Requirement
Good expereince in selling Construction / Fire Safety / Elevator / Lift / Escalator manufacturing company
Develop and execute strategies to achieve sales targets for equipment and elevator systems.
Conduct technical presentations and product demonstrations for prospective and existing clients.
Provide detailed technical and application advice to customers on equipment and elevator solutions.
Identify and assess customer needs through site visits, consultations, and discussions.
Prepare and deliver proposals, quotations, and technical documentation.
Maintain and build relationships with key clients, ensuring high levels of customer satisfaction and
retention.
Oversee the technical aspects of sales projects from inception to completion, ensuring all specifications
and requirements are met.
Collaborate with engineering and installation teams to ensure successful project delivery.
Address and resolve technical issues that arise during the sales process or order finalization.
Monitor and analyse market trends, competitor activities, and customer feedback to identify
opportunities and threats. Provide insights and recommendations to enhance product offerings and
sales strategies.
Maintain records of sales activities, customer interactions, and project status in the CRM system.
Prepare regular sales reports, forecasts, and performance metrics for management review.
Qualifications
Bachelor's degree B.E. / Diploma (Mechanical)
Skills
- 2-10 years of proven experience as a sales or in a similar role in Construction / Fire Safety / Elevator / Lift / Escalator manufacturing company
- Strong written and verbal communication skills.
- Strong technical knowledge of equipment and elevator systems.
- Excellent communication and presentation skills.
- Time management and ability to meet deadlines
- Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
- Ability to work independently and manage time effectively in a field-based role.
- Valid driver’s license and willingness to travel as required.
- Strong problem-solving skills and a customer-focused approach.
- 4+ year of experience working as a Quality Assurance Engineer
- Experience in manual testing
- Experience in automation testing
- Bachelor's Degree
- Experience in Functional and UI testing (mobile, tablet and desktop).
- Experience in developing, documenting and coordinating the deployment of manual and automated tests for complex systems.
Preferred Qualifications :
- Experience in using Python, Selenium and SQL
- Strong project management skills, preferably with software testing or operations.
- Strong focus on customer experience, curiosity about how things fit together and a passion for driving improvements to raise the overall quality level of our software and operations environments.
- Creativity and initiative to improve the customer experience and advertising operations processes.
- Excel in communicating with technical and business leaders in advertising sales, campaign management, design, operations, developers, and technical leaders, even if they are remote.
- Ability to deal with ambiguity in a fast-paced environment where every change affects the experience of millions of customers.
- Experience working with global teams.
Job Description: Sales Engineer
1. Identify and develop new business opportunities for electrical equipment
in industrial and commercial sectors.
2. Build and maintain strong customer relationships to drive repeat and
referral business.
3. Understand customer technical requirements and provide appropriate
product solutions.
4. Conduct product presentations, demos, and negotiations to close sales
effectively.
5. Coordinate with the technical and service teams for installation and after-
sales support.
6. Achieve monthly and quarterly sales targets as assigned by the
management.
7. Prepare sales forecasts, reports, and market intelligence data.
8. Attend industry events, exhibitions, and customer visits to promote
product visibility.
9. Ensure timely follow-up on inquiries and maintain accurate records in
CRM.
10. Stay updated on competitor activities, market trends, and new
technologies.
Industry : Electrical Equipment Manufacturer
Job Description:
We are looking for an experienced Salesforce Developer to join our team. The ideal candidate should have a minimum of 6 years of experience in Salesforce development, with strong expertise in Salesforce Configuration, Customization, and CPQ tools (Conga CPQ and Salesforce CPQ).
Key Responsibilities:
- Design, develop, and implement solutions within Salesforce, ensuring high-quality and scalable configurations and customizations.
- Work with Conga CPQ / Salesforce CPQ to design and optimize pricing, quoting, and billing solutions.
- Customize Salesforce using Apex, Lightning Web Components (LWC), and Batches to meet business requirements.
- Implement security best practices with Apex Security and ensure adherence to coding standards.
- Collaborate with cross-functional teams to define system requirements and ensure seamless integrations.
- Utilize DevOps tools such as GitHub for version control and CI/CD pipeline management.
Required Skills & Qualifications:
- Minimum of 6 years of experience as a Salesforce Developer.
- Hands-on experience with Salesforce CPQ (Conga CPQ + Salesforce CPQ).
- Strong knowledge of Salesforce Configuration and Customization (Apex, LWC, Batches).
- Expertise in Apex Security to maintain secure and efficient code.
- Familiarity with DevOps tools like GitHub, CI/CD processes, and version control.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills in a team environment.
If you are passionate about Salesforce development and enjoy working on scalable and innovative solutions, we would love to hear from you!
Job Responsibilities:
- Code emails in Emarsys ESP environment using HTML and Emarsys tags.
- Integrate models from DS team using Emarsys and Snowflake data connections.
- Use JIRA to manage email development tickets.
- Dedicated PM to manage partnership between developers and BN email team, providing status updates of all projects. This person is the POC for all project discussions and help.
- Development needs - average of 9 emails/per week over the year.
- Ability to pick up and edit pre-built legacy emails and build email from scratch using creative Figma files.
- QA media prior to sharing to reduce errors in layouts, copy and links
External Skills And Expertise
Mandate Skills:
- Emarsys
- Digital Marketing
Optional Skills:
- SQL
- Excel
Javascript
AngularJS (1.x)
Angular (2+)
JOB DESCRIPTION:
1) Understand client requirements and functionalities.
2) Write well-designed, testable, efficient code.
3) Responsible for solving complex technical issues.
4) Ensure quality projects are delivered within defined timelines.
5) Active involvement in client communication to understand functional requirements.
6) Maintain high standards of quality for code, documentation and other deliverables.
Required Skills
1) Good experience in Angular's Latest Versions
2) Hand on Node.JS./Express JS
3) Database: MYSQL/MongoDB
4) Experience in JavaScript, TypeScript.
5)Good experience in HTML5, CSS3, JavaScript, Jquery
6) Experience working in an Agile environment.
7) Good communication skills.
Java
NodeJS (Node.js)
Python
Android DevelopmentWe are looking for a talented product engineer to facilitate the design and manufacturing of our next line of exciting products. As a product engineer, you will be working closely with the design team to create industry-relevant products that meet company specifications. You will also be required to design and oversee the product manufacturing process to ensure that our products meet state safety requirements.
To ensure success as a product engineer, you should have excellent analytical and design skills, good working knowledge of design software, and advanced troubleshooting skills. A top-notch product engineer should be able to transform ideas into high-end products that perfectly meet the needs of our customers.
Product Engineer Responsibilities:
- Meeting with the development team to discuss product ideas.
- Analyzing market and industry product trends.
- Determining product feasibility costs and return on investments.
- Developing design ideas based on customer interests, budgets, and market research.
- Creating rough product designs using sketches and computer software.
- Conducting theoretical testing on design models.
- Creating full product designs and specifications using computer software modeling techniques.
- Selecting product materials and designing the product manufacturing process.
- Overseeing production and ensuring that products conform to market specifications and safety regulations.
Product Engineer Requirements:
- Bachelor’s degree in mechanical engineering or a similar field.
- Previous experience working as a product engineer.
- Advanced analytical and design skills.
- Excellent written and verbal communication skills.
- Knowledge of industry and market trends.
- Ability to visualize theoretical models and design ideas.
- Good project management skills.
- A keen eye for detail.
NodeJS (Node.js)PythonJava
Machine Learning (ML)Roles and Responsibility:
• Lead the entire back-end and front-end technology team and act as the go-to resource with in-depth knowledge of technology and product best practices and standards.
• Build scalable backend product architecture that scales through millions of transactions per day.
• Build support systems for monitoring, billing, administration, etc.
• Acting as a single person of contact for the entire product vertical and liaising with the business team to aid the business needs.
• Directly Responsible for the user experience on the platform. Willingness to learn new technologies as required and able to incorporate machine-learning, AI and Big data as the product evolves.
• Responsible for validating the technical feasibility of product ideas, and suggesting likely technical platforms and build-buy options for such ideas.
• Plan and set up a smooth development cycle for getting features from user stories to products.
• Responsible for building deep tech products related to Face Biometrics, Image Forensics, and Risk Analysis.
Skills Required:
Must have:
• Candidate with minimum 5-10 years of solid tech experience, preferably in a growing Start-up.
• Proven Experience in leading the full cycle of mobile (Android/IOS) and web application development processes, from design to implementation.
• Well-versed with tech stacks like Node, Python, Java and/or other latest languages.
• Proven ability to build a solid team and thrive in a dynamic environment.
• Experience with performance testing and optimization of the application for maximum speed and scalability.
• Great analytical skills, data-driven decision making and evolution with technology trends.
• Stronghold in backend development and algorithms.
• Experience with Machine Learning and Data Analysis.
Good to have:
• Exposure to financial risk modeling is a plus.
• Exposure to Image Processing is a plus.
• Exposure to the blockchain is a plus.
The right candidate should be commercially knowledgeable (business acumen) and pragmatic, and have an understanding of a wide range of technologies and methodologies, and should have the ability to choose which fits best. Experience building a technology team or work with a small team from start at a start-up is a plus.
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each and every day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
- Health Memberships
- Sports Subscriptions
- Entertainment Subscriptions
- Key Conferences and Event Passes
- Learning Stipend
- Team Lunches and Parties
- Travel Reimbursements
- ESOPs
Thast what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!
C++
C#Angular (2+)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon