
Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively

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Designation: Manager Contracts and Procurement
Qualification: BE in Civil Engineering
Experience: 5+ Years in contracts & procurement preferably in commercial and hospitality projects.
Purpose of the Role: To Manage and assist Contract and Procurement Function including vendor sourcing, tendering, bid evaluation, contract drafting, negotiation, ward of contract and post contract management to ensure timely procurement of materials at optimum cost and quality.
Job Responsibilities:
Complete Handling of the tending of Civil, Interior, Façade and MEP works.
Able conduct techno – commercial bid evaluation and prepare comparative statements.
Able to draft, review and administer the tender documents.
Draft and review of consultants agreements.
Prepare and managing of procurement tracker.
Vendor identification and pre-qualification.
Able to effectively manage the variations, change order and Claims.
Aware of the Current Market Pricing and prevailing market rates, focus on budget.
Identify opportunities to consolidate supplier base wherever possible to leverage on volume economies
Demonstrate continuous effort to improve procurement process, decrease turnaround time and streamline work processes.
Ensure compliance to company’s standard processes and procedures.
Be proactive and manage internal and external customer expectations.
Should possess excellent communication skills and able to communicate effectively with internal team members and external partners.
Able to manage multiple priorities effectively.
Experience & Skills
Experience in procurement and contract administration and familiar with conditions of contracts
Knowledge of tendering and bid evaluation.
Strong negotiation and vendor management skills
Proficiency in MS Excel
Communication & documentation skills
About Us:
With a mission to upgrade the digital marketing industry with profound practical expertise and innovation, InSnap Technologies started its operations in 2018. Founded as a subsidiary of Spokesly INC based out of California, USA).
InSnap has grown to be a family of some of the best talent from around the world who empowered thousands of businesses of achieve their digital marketing goals. Powered with business intelligence data, vision, and out-of-the-box thinking, InSnap provides novelty solutions and tools to rest all the digital marketing worries for a B2B enterprise.
Role: Business Development Associate
Location: 747, Pooja Bulding,80 Ft road 4th Block, Koramangala, Bangalore,Karnataka-560034
Job Type: Full-Time, Night Shift
Key Responsibilities:
• Lead Generation: Research, identify, and target potential clients through various channels (email, social media, cold calls) during the night shift hours.
• Client Engagement: Establish connections with leads, qualify prospects, and engage them in discussions to understand their needs and offer solutions.
• Sales Support: Support the sales team by assisting in the development and presentation of proposals, negotiating pricing, and finalizing deals.
• Follow-ups: Proactively follow up on leads and inquiries from various platforms to maintain the sales pipeline and close opportunities.
• Relationship Building: Foster and maintain long-term relationships with clients, ensuring they are satisfied with our services and receive timely support.
• Market Research: Keep an eye on market trends and competitor activities to identify new opportunities and adapt business development strategies.
• Reporting: Track, monitor, and report lead generation metrics, sales progress, and pipeline activities to senior management.
• Collaboration: Work closely with the sales, marketing, and customer support teams to ensure smooth customer onboarding and service delivery.
Qualification And Skills:
• Bachelor’s degree in Business, Marketing, or a related field
• Strong Presentation Skills and Experience in Making Presentations
• Team Player with Strong Interpersonal Skills
• Excellent command of written & spoken English
• Understanding and knowledge of brand building & Digital marketing
• Minimum 1-7 year of experience in Business Development
• Willing to work in Night shift
• Strong negotiation skills and the ability to close deals
Perks:
• Excellent growth opportunity • Flexible work hours and remote work options • Competitive salary and performance-based incentives.
Watch Your Health is seeking a highly motivated and experienced Claim Process Executive with Health Insurance background, to join our team. The ideal candidate will have experience in the health insurance industry and a passion for helping customers find the right health coverage.
- CRM implants for claim support at client location
- Resolve customer queries on policy coverage and health claim processes
- Facilitate to drive claims app for submission and tracking of claims by employees
- Respond to employee calls and emails as a direct SPOC allocated to specific corporates
- Collect and dispatch claim documents as per corporate requirement
- Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.
- Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.
Maintain the confidentiality of sensitive data and adhere to data protection guidelines.
Good English communication is compulsory
Company: ICICI Lombard.
Experience : 1.5 years of experience in Health Insurance Industry
Qualification : Graduation
Location : Mumbai
Job Type: Full-time
Pay: ₹19,000.00 - ₹21,000.00 per month
Benefits:
- Paid time off
- Provident Fund
About the Company:
Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. A trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Led by seasoned bankers, our client works with the largest and the most reputed investors.
Roles and Responsibilities:
• Handling and managing HNI clients.
• Achieving annual revenue, AUM & Strategic product targets in the respective geography.
• Servicing existing clients with the support of client servicing team.
• Adhering to all regulatory, statutory, and corporate compliance standards.
• Effectively networking across markets and generating potential business leads.
Requirements:
• 5+ years of experience in Wealth Management.
• Must be graduate and have great command over English & Regional Language.
• Should have strong communication and presentation skills.
• Excellent Relationship Management skills
• Extensive HNI client handling & transaction closure experience.
• Strong blend of analytical thinking and operations execution.
Benefits:
- 5 days working( Mon-Fri)
- Provident Fund(PF)
- Medical Insurance.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 32 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!
Must Have Skills: PLC programming, WinCC, Siemens TIA portal, IOT
WHAT MAKES YOU A GOOD FIT FOR THIS ROLE:
• Experience in automation technologies PLC programming, WinCC OA, Siemens TIA portal, and protocols OPC UA, plant simulation.
• Must have prior experience working with clients in requirements & should be independently able to lead these discussions.
• Candidate should be fluent in the agile delivery model with experience in working with any of an agile product management tool, preferably JIRA.
• Ability to guide the team on technical solutions, perform code reviews, and define integration strategy.
• Working experience with SQL and NoSQL databases like MS SQL Server, PostgreSQL, MongoDB, etc.
• Ability to make and effectively communicate decisions. The candidate should know how to disagree, how to address opposition/rejection, how to navigate the conflicts in multistakeholder requirements, and how to build consensus.
• Effective written and verbal communication skills are essential to communicate in a global team and with clients.
• It would be advantageous to have experience as an architect or technical leader while working in one or more of the following domains: manufacturing, industrial automation, heavy engineering, robotics, automotive, and consumer goods.
WHAT ARE YOUR RESPONSIBILITIES:
• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements
saurabh.srivastava@planetsparkin
What is the role?
We are looking for a storyteller who can profoundly understand the user and can translate our product details as per the user's needs. You like working with data and insights and making decisions based on it. You should be able to lead multiple stakeholder roles efficiently for international markets with a passion for technology. An eager candidate to make an impact and thrive in a fast-paced, dynamic, hyper-growth environment and can operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right.
Key Responsibilities
- Segment our users by deeply understanding our clients and end users. You will talk regularly to users and prospects and draw qualitative and quantitative insights.
- Define our GTM and partner with the rest of the team to execute the GTM. It will include work like demand generation, and creating sales playbooks, sales enablement content, and marketing assets.
- Work closely with a range of cross-functional teams - product, partner managers, marketing, and sales to craft thoughtful go-to-market strategies and drive growth initiatives.
- Understand and analyze the competitive landscape to define our own marketing strategy.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- 3+ years of relevant work experience that can span marketing, product marketing or product management.
- Experience working on marketing or growth throughout a product’s lifecycle.
- Working experience in SaaS, preferably for international markets.
- Hands-on experience in Google Analytics, Google AdWords, CRM, and analytical tools.
Who will you work with?
You will be working closely with the Digital Marketing, Sales, Product, and Customer Success teams.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that offers.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Company works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Detailed Job Description :
Exp – 4- 8 Years
Primary Skill - (3 yrs min in React is required), Typescript/Javascript, HTML/CSS, should be ok
About Us
PurpleRain is a US-headquartered 8+ year old close-knit, fully distributed bootstrapped and profitable product startup with 50+ rock star team members who enjoy the challenge of solving hard problems together with inc 500 clients globally through our B2B SaaS products.
We are a hybrid remote company, with in-house teams in Bangalore, London and remote teams globally in 20+ countries where each employee works from home or a co-working space.
Even though we're far away, we're in contact throughout the day in Slack, Basecamp and Zoom.
We encourage continual education through weekly lunch and learns and taking courses to keep us ahead of the latest advancements with yearly retreats.
SEO Manager- Job Description
-
Increase revenue through meaningful user growth and retention strategies for each of PurpleRain s products
-
Identify new or unused marketing techniques and set up tests to validate results
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Design and coordinate promotional campaigns, PR and other marketing efforts across channels
-
Establish a regular rhythm of reporting on marketing analytics to the executive team
-
Manage marketing budget and spend
-
Liaise with product, finance and customer support to guide a unified approach to marketing and business objectives
-
Work with leadership team to build and execute online marketing campaigns for Pandable’s clients
-
Perform day to day digital marketing activities including social media, email marketing, content creation and promotion
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Manage CRO, A/B testing and landing page optimisation
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Set up and manage Google Ads accounts and campaigns (including search, display and shopping)
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Support with content outreach and link building campaign strategies
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Develop strategies to drive online traffic, e-commerce growth, and increased visitor traffic to our wineries.
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Manage digital marketing campaigns through a variety of channels including but not limited to: web, mobile, SEO, PPC, and social.
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Define the process for creating, editing, and delivering high-impact content campaigns across multiple digital channels to our target audiences.
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Track and analyze conversion rates and overall website performance and optimize over time.
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Collaborate with key business partners in marketing and across the organization on campaigns that increase brand awareness.
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Improve the usability, design, content, and conversion of online platforms in collaboration with marketing, technology, and e-commerce teams.
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Work with e-commerce and brand management team to identify and execute campaigns to drive awareness, visitor traffic, and revenue.
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Identify enhancements that create best-in-class digital experience for customers.
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Focus on website performance, insights, and opportunities that drive toward company goals and key performance metrics.
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Support brand teams by documenting best practices for digital marketing.
-
Manage campaign budgets and vendor relationships.
-
Partner with outside agencies to test digital marketing strategies.
Our Core Values
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We lead with empathy: We believe kindness and empathy lead to effective communication. We assume good intentions and seek mutual understanding from our teammates, customers, and users.
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We lean into vulnerability: We are not afraid to ask for help or give and receive feedback. We build off our failures and don’t shy away from tough conversations.
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We rise above the status quo: The status quo leads to pain for the people we serve, our communities, and our clients. We do our best to rise above the status quo, and to do things that no one else is doing. On an individual level, we strive to improve ourselves and always be learning.
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We match grit with wit: We're creative and resourceful. We find solutions to every problem
and to further support you, we offer:
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talented, young and motivated team
-
work with a fun team on a product that customers love
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Share in our organization-wise personal development benefits and leave entitlements
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Flexible work schedule with work-from-home options









