customer care executive

C++ engineer - Responsible for writing market data feed handlers for various derivatives exchange. Worked on Exchange Protocols (FIX, SBE, OMNet, ITCH), Network Protcols, low latency programming.

Experience: 4+ years (full time experience)

Location: Pune (hybrid)

🌟 Join Us as an Full Stack Developer at Tutcart! 🌟

About Tutcart:

At Tutcart, we're on a mission to revolutionize education with cutting-edge technology. As an innovative edtech startup, we believe in the power of learning and are passionate about making education accessible to all.

Why Join Us?

• 👨‍👩‍👧‍👦 Team Unity: Be part of a nurturing team that values teamwork and personal development.
• 🚀 We Grow, You Grow: Be part of a startup where your career development is a priority.
• 🎯 Exciting Challenges: Tackle diverse projects and tasks that offer opportunities for learning and growth.

Key Responsibilities:

• Full Stack Development: Contribute to the development of our platform using the MERN stack, Next.js, Redux, TypeScript, and other cutting-edge technologies.
• Architecture and Design: Assist in architectural decisions, focusing on scalability, performance, and maintainability.
• Deployment and Launch: Basic understanding of AWS services. Support effective deployment strategies and assist in managing the launch of new features and updates.
• Optimization: Collaborate on platform performance improvements, user experience enhancements, and codebase efficiency.
• Integration: Assist in integrating third-party services and APIs to enhance platform functionality.
• Mobile Development: Support the maintenance of mobile applications using React Native, ensuring integration with our web platform and a consistent user experience across devices.
• Security: Contribute to implementing security measures to protect user data and maintain platform integrity.
• Version Control: Proficiency with GitHub or Bitbucket for code versioning, collaboration, and pull request workflows.
• Project Management Tools: Experience using Trello or Jira for task tracking, sprint planning, and project coordination, ensuring timely delivery of milestones.
• Innovation: Stay informed about the latest technologies and trends to support innovation and competitiveness.

Qualifications:

• Proven experience as a Full Stack Developer with at least 2-3 years of hands-on experience in both frontend and backend development.
• Solid proficiency in the MERN stack, Next.js, Redux, TypeScript, and related technologies.
• Takes the initiative to identify and tackle challenges independently. Possesses the intelligence and resourcefulness to work effectively without constant guidance.
• Interest in education technology and a desire to make a meaningful impact.
• Good communication skills, both written and verbal.
• Ability to work in a fast-paced, collaborative startup environment.

What We Offer:

• The opportunity to be part of a dynamic and innovative startup.
• A supportive and inclusive work environment where your contributions will be valued.
• Engaging projects that have the potential to transform education globally.

Who Should Not Apply:

If you're not genuinely interested in our mission or unable to make a commitment to our team, please reconsider applying. We're seeking someone who is responsible, eager to learn, embrace the challenges of startup life, and contribute to building something impactful.

What are the Key Responsibilities:

• Design NLP applications
• Select appropriate annotated datasets for Supervised Learning methods
• Use effective text representations to transform natural language into useful features
• Find and implement the right algorithms and tools for NLP tasks
• Develop NLP systems according to requirements
• Train the developed model and run evaluation experiments
• Perform statistical analysis of results and refine models
• Extend ML libraries and frameworks to apply in NLP tasks
• Remain updated in the rapidly changing field of machine learning

What are we looking for:

• Proven experience as an NLP Engineer or similar role
• Understanding of NLP techniques for text representation, semantic extraction techniques, data structures, and modeling
• Ability to effectively design software architecture
• Deep understanding of text representation techniques (such as n-grams, a bag of words, sentiment analysis etc), statistics and classification algorithms
• Knowledge of Python, Java, and R
• Ability to write robust and testable code
• Experience with machine learning frameworks (like Keras or PyTorch) and libraries (like sci-kit-learn)
• Strong communication skills
• An analytical mind with problem-solving abilities
• Degree in Computer Science, Mathematics, Computational Linguistics, or similar field

Responsibility 

·        Designing and building the website front-end.

·        Creating the website architecture.

·        Designing and managing the website back-end including database and server integration.

·        Generating WordPress themes and plugins.

·        Conducting website performance tests.

·        Troubleshooting content issues.

·        Conducting WordPress training with the client.

·        Monitoring the performance of the live website.

Eligibility

·        Bachelor’s degree in computer science or a similar field.

·        Proven work experience as a WordPress developer.

·        Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.

·        Knowledge of code versioning tools including Git, Mercurial, and SVN.

·        Experience working with debugging tools such as Chrome Inspector and Firebug.

·        Good understanding of website architecture and aesthetics.

·        Ability to manage projects.

·        Good communication skills.

1. Hands on Expert in UI/Front End Engineering/Development specifically React,
2. Redux, NodeJs who can code, design and own front end development and code.
3. Experience in React v16, Reach Redux, React Fibre and JavaScript advance (ES6+),
4. Experience in Advance State Management [Example: Redux, Mobx, RxJs, GraphQL etc]
5. Good experience on UI framework like Angular JS/ Vue JS/ Ext JS/jQuery/ React JS or equivalent SPA framework
6. Experience in HTML5, Javascript CSS3, ExpressJs, GraphQL
7. Strong understanding of Rest APIs, Web Sockets, Service Workers, HTTP/S Protocol, Web Security and Cloud Infrastructure, CI/CD, Web Packaging and Optimization, UX and Styling.
8. Expertise in Advance Java-Scripts
9. Knowledge and experience with Data Structure and Design methodologies.
10. Problem solving skill
11. Good experience working in Agile/Scrum teams
12. Good written and verbal communication skills.

What will you do?

• Website development using LAMP technologies.
• Responsible for the development of new applications and enhancements in an existing application.
• Responsible for testing of the application, performance analysis, etc.
• Good communication skills.
• Strong Analytical and troubleshooting skills.
• Ability to meet deadlines while staying focused.
• Attention to detail and ability to work with 100% efficiency.

What does it need?

• This is a role for a talented and ambitious PHP Developer. Experience in web development preferred with graduation in a similar field.
• Minimum 2 years of experience.
• Knowledge of PHP & MySQL is a must.
• Should be capable of deploying application on Apache Web Server.
• Knowledge of HTML, CSS & JavaScript.
• Knowledge of Linux/Ubuntu etc will be an added advantage.
• Knowledge of jQuery and Ajax will be an added advantage.

Field Sales, Revenue 💵 - PagarBook
( Temporary fulltime )

About Pagarbook:

1. Employee Management at your Fingertips. PagarBook - India's Best Payroll

and Attendance

2. Management tool for Small & Medium Enterprises. Using PagarBook, a

business owner can maintain all the records of their employees digitally

and can get insights around the same.

3. PagarBook is free & easy to use employee management, work & payroll

management software app where you can manage all your staff and

employee’s attendance, record the work done by your staff and employees

and their salary, payments & advances can also be recorded in this app.

4. Sms & WhatsApp notification to employees and staff about payments,

bonuses, daily work, attendance & leaves.

5. The Sales would be done for premium desktop version of the application

6. Benefits of desktop application:

a. Better and Easier accessibility, also available on mobile web

b. Access to rich reports which gives you business knowledge, spend

c. Unlimited free upgrades for a year

About Sales team:

The field sales team at PagarBook is all about solving SME’s customer problems

and ensuring we deliver compelling value propositions.

On a typical day, the sales team:

● drives the adoption of a premium version of Pagarbook, sold at a

subscription fee per annum

● never-say-no attitude, and comes with a win-all attitude

● At the same time, a core ingredient of the DNA is customer empathy

● We should always ensure the customer is well informed of all the benefits of

the solution, before we close the sales.

Responsibilities and Duties of sales associate:

● You will pitch about PagarBook desktop solution on field to customers

● You will explain the benefits of PagarBook desktop solution to customers

○ Better and Easier accessibility, also available on mobile web

○ Access to rich reports which gives you business knowledge, spend

○ Unlimited free upgrades for a year

● The users can register on the desktop for a free trial for 7 days first

● Sales associate would convert the customer into a paid customer

Mandatory requirements:

● Having your own bike is a must

● Field sales experience is a must (telecom, FMCG and financial sales

experience adds more weightage)

● Local language knowledge in the city of operations is a must

● Graduation in any field is sufficient

Benefits:

● Fixed salary (~15-18k a month)

● Targets based incentives (extremely attractive)

● Petrol allowance ~upto INR 3,000 (on actual bills)

● Initial job posting would be for 3 months - based on good performance,

conversion to full time employment would be granted

Key Areas of Responsibility (KRAs):

● Onboarding of Customers

○ Meet 30 new clients a day (tracked)

○ Get free trial enabled for 20 clients a day

○ Get 3 sales (paid customers, 10% conversion) per day -

non-negotiable output

● Retaining customer accounts

○ While we build new businesses, cross-selling would be key

○ Customers should keep using PagarBook desktop beyond 30 days of

activation

● Grow customer basket size

○ Identify key SME clusters in the city and prepare an acquisition plan

○ Go aggressive and acquire

● Business acumen & key skills

○ Strong knowledge on PagarBook sales process, services and product

○ Local Market and competition knowledge and clear articulation of

PagarBook advantages

○ Strong negotiation and influencing skills to create win-win

○ Give continuous feedback to internal teams to improve our

customer service level

Finally, remember, you are the PagarBook brand ambassador on the ground! All

the best.

Requirements for field sales - Phase 1 (50):

Madya Pradesh
Bhopal
Ahmedbad