Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Shubham Vishwakarma
Full Stack Developer - Averlon
About Lauriko private limited
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About us:
We are a dynamic IT company based in India. At Everincodeh Technology, we pride ourselves on delivering innovative and effective solutions to meet our clients' evolving needs worldwide. With a team of highly skilled and experienced IT professionals, we specialize in a range of services, including staff augmentation, software development, IT consulting, support, and maintenance. You can find more about our services on our website or on the LinkedIn Showcase page.
https://www.linkedin.com/company/everincodeh-technology
About the Role:
Position: Sales Development Representative (Pure Commission-Based)
Work Model: Commission-based (contract-to-hire)
Location: Remote (Everywhere)
Working days: 5 days per week (Mon to Fri)
Working Hours: 8 hours per day (full-time, send daily report mandatory)
Responsibilities:
Promote our IT development and staff augmentation services through Facebook, Instagram, LinkedIn, and other social media platforms to drive sales.
Develop and implement creative sales strategies to increase engagement and reach.
Create engaging posts and content to attract potential customers and promote our services.
Provide regular reports.
Identify potential clients and generate leads through LinkedIn and other platforms.
Collaborate with the CEO to nurture leads and facilitate conversion.
Requirements:
A reliable laptop or desktop with an internet connection.
Strong understanding of lead generation and social media marketing strategies and tools.
Excellent communication and content development skills.
Both freshers and experienced professionals in digital marketing are welcome to apply.
Compensation:
The compensation for this role will be commission-based. Our payment structure focuses on rewarding successful lead conversions, meaning we compensate you only when your leads result in a closed sale and the client has paid us for our IT development and staff augmentation services.
Since we’re a startup, we can’t provide a basic salary or cover expenses for lead generation tools at the moment. However, we can offer you up to 20% of each project or contract. Together, let's collaborate for our shared success.
Kubernetes- Experience comparable to DevOps SIRE providing SME-tevel application or platform support with responsibility for designing and automating operational procedures and best practices
-Experience writing python and shell scripts to perform health checks and automations
- Experience with Linux System Administration (preferably Red Hat)
- Hands-on experience with multi-tenant hosting environments for middleware applications (for example: centrally managed platform or infrastructure as a service)
- Experience with implementing observabitity, monitoring and alerting tools
- Excellent written and oral English communication skills. The candidate must write user-facing documentation, prepare and deliver presentations to an internal audience and effectively interact with upper management, colleagues, and customers
- Independent problem-solving skills, self-motivated, and a mindset for taking ownership
- A minimum of 5 years of infrastructure production support or DevOps experience
Additional Technical Skills
Experience with broker-based messaging infrastructure such as Apache Kafka, IBM MQ (or similar technology like ActiveMQ, Azure Service Bus) including configuration and performance tuning
Experience with public/private cloud and containerization technologies (e.g. Kubernetes)
Experience with Agile development methodology, Cl/CD and automated build pipelines
Experience with DevOps methodology (e.g. Phoenix Project)
Experience with tools such as Jira, Confluence and ServiceNow
Experience working with JSON, XML, Google Protocol Buffers, Avro, FIX
Experience with troubleshooting tools such as TCPdump and Wireshark
Experience with NoSQL databases such as MongoDB and Redis interest and understanding of emerging IT trends
Experience with system architecture design
We are seeking a detail-oriented and technically proficient Product Specialist to support and enhance our HR and business data systems. The ideal candidate will have hands-on experience with Excel VBA and Macros, HR Analytics, system migration, and data processing. This role requires a strong analytical mindset, a deep understanding of Excel automation, and the ability to contribute to cross-functional system integration and process improvement initiatives.
Qualifications:
- Bachelor's degree in Information Systems, HR, Business, or a related field.
- 2–5 years of hands-on experience with Excel VBA and Macros development.
- Proficient in HR data analysis and working with HRIS systems (e.g., Workday, SAP SuccessFactors, BambooHR).
- Experience with system migrations, data conversion, and UAT.
- Strong analytical, problem-solving, and organizational skills.
- Familiarity with Power BI, SQL, or Python is a plus.
Key Competencies:
- High attention to detail and accuracy.
- Effective communication with technical and non-technical stakeholders.
- Ability to manage multiple priorities and work under tight deadlines.
- Team player with a continuous improvement mindset.
What You will do
We're looking for bright Senior DevOps engineers that are deeply experienced individual contributors and dynamic team leaders, to join our dedicated DevOps Practice Group. As a Senior DevOps practitioner at Zemoso you’ll use your expertise to provide DevSecOps services to our customers and to our inhouse Dev teams.
Basic Qualifications
- Bachelor's degree in computer science, engineering or equivalent experience.
- 15+ years of overall IT experience
- 10+ years of DevOps experience with 5+ years of it on Azure platform
- Relevant Azure Certification(s)
Must have experience
- IaC tools ARM/bicep template, Azure DevOps
- GITHub repo and GIT tools
- scripting languages Python, PowerShell, bash development experience
- CI/CD design, build management.
- Container tools Docker and Kubernetes
- Azure Policy and permissions provisioning.
- IT experience to design, development (Java Spring Boot), automated testing, REST API’s, Microservices, Pub/Sub architecture
- Costing, budgeting, forecasting, monitoring cloud expenses.
- Architecture drawings and proposals, presentations.
- Stakeholder management.
- Prototyping.
Nice to have experience
- IaC tools CloudFormation, Terraform
- Build tools Apache Maven, Jenkins
- Networking: DNS, TCP/IP, HTTP, CDN and VPN
- Security: NSG, firewall and Azure policies, HTTPS, SSL certificates, KMS key
- Authentication (IAM): SAML 2.0, OpenID Connect, OAuth 2.0, Keycloak-based IdAM, LDAP and AD, and/or 3rd-party SSO.
- Access: RBAC and ABAC
- Load Balancers: Apache, Nginx, HAProxy
- Encryption: PKI infrastructure, Certificate authorities, OCSP, CRL, CSRs, x.509 certificate structures, pkcs12 certificate containers
Additionally, we’re looking for individuals who:
- Will assist in the rollout and deployment of new product features, and deploy applications via automation with configuration management tools
- Will build applications and tools to reduce barriers, decrease friction and speed up delivery of products
- Can effectively articulate technical challenges and solutions.
- Have strong collaborative instincts and interpersonal skills; must enjoy and work well with a wide variety of stakeholders in a complex organization
- Will manage individual project priorities with guidance, meeting deadlines and deliverables.
Benefits
- Competitive salary.
- Work from anywhere.
- Learning and gaining experience rapidly.
- Reimbursement for basic working set up at home.
- Insurance (including a top up insurance for COVID).
Location
Remote - work from anywhere.
About us:
Zemoso Technologies is a Software Product Market Fit Studio that brings silicon valley style rapid prototyping and rapid application builds to Entrepreneurs and Corporate innovation. We offer Innovation as a service and work on ideas from scratch and take it to the Product Market Fit stage using Design Thinking->Lean Execution->Agile Methodology.
We were featured as one of Deloitte Fastest 50 growing tech companies from India thrice (2016, 2018 and 2019). We were also featured in Deloitte Technology Fast 500 Asia Pacific both in 2016 and 2018.
We are located in Hyderabad, India, and Dallas, US. We have recently incorporated another office in Waterloo, Canada.
Our founders have had past successes - founded a decision management company acquired by SAP AG (now part of Hana Big data stack & NetWeaver BPM), early engineering team of Zoho (leading billion $ SaaS player) & some Private Equity experience.
Marquee customers along with some exciting start-ups are part of our clientele.
About IQnext:
We're revolutionizing the way buildings are managed, shifting them away from traditional facilities management to a smarter, data-driven approach. IQnext is an integrated, centralized platform that is disrupting buildings and real estate infrastructure with its new-age cloud-based solution, delivering long-term sustainability and operational efficiency that is scalable across portfolios.
Job Summary :
To achieve our ambitious goal, we are looking for a Business Development (BD) Manager who is proactive in nature and works in a pre-sales and sales role, and generates leads on his/her own using different methods (B2B portals, emails, cold calls) from the enterprise/channel customer segment.
Opportunity:
In this role, you will be responsible for driving new sales and the growth of IQnext in the channel/reseller segment. The person in this role will pioneer some of IQnext’s biggest deals by landing new logos and formalizing enterprise-wide relationships with companies via resellers/channel partners. You will gain knowledge and experience in the new age industry of SaaS and cloud.
In this role, you will report to the Head of Sales and Partnership & closely work with Cofounders.
Responsibilities:
- Identify potential customer targets from channel/reseller segments.
- Apply consultative sales skills to build relationships with channel/resellers to generate new business from their network -Close deals, acquire new customers, generate revenue
We’re looking for someone who:
- Is passionate about sales + technology.
- Has proven experience of 3-5 years in B2B / Corporate / Channel sales and selling tech-based products/solutions to business and technology stakeholders interacting with key decision makers.
- Has worked in the Commercial Real Estate segment and Selling experience in Facility Management Solutions, Building Management systems.
- Has experience in Pre-Sales & Sales.
- Team player, with excellent oral & written communication, and presentation skills and must be able to articulate technology & product positioning to both business & technical users.
- Has knowledge of the corporate/enterprise procurement process, decision-making criteria, processes they use, etc
- Is extremely motivated to succeed and is a problem solver.
- Knowledge of complex decision-making groups (or ability to grasp this quickly)
- Proven track record of planning sales pipelines.
- Well organized, analytical, detail-oriented, and quality-minded, able to eliminate sales obstacles through creative and adaptive approaches.
Benefits:
Incentive on sales
Medical Insurance (including dependants)
Employee Stock Options (ESOP)
iOS App Development
Objective C
SwiftAbout the role: Looking for Software Developers who like to innovate and solve complex problems. We recognize that strength comes from diversity, and we will embrace your unique skills, curiosity, drive, and passion while giving you the opportunity to grow technically and as an individual.
Responsibilities:
- Work with an open-source iOS ecosystem and the libraries available for common tasks.
- Work directly with developers and product managers to conceptualize, build, test and realize products.
- Build reusable iOS software components for the platform.
- Unit-test code for robustness, including edge cases, usability, and general reliability.
- Work on bug fixing to improve application performance and shipping new features as required
Requirements:
- Experience with iOS Design patterns, memory management, REST web-services and JSON Parsing. Designing and building advanced applications for the iOS platform
- Collaborating with cross-functional teams to define, design, and ship new features
- Design and build advanced applications for the iOS platform
- Work on bug fixing and improving application performance
- Can integrate apps with backend and 3rd party API’s.
- Good programming skills in Objective-C/Swift and extensive knowledge of Apples SDKs and frameworks like Core Data, Core Graphics, Foundation, UIKit, etc.
- Have published one or more applications in an iOS App Store.
- Knowledge of iOS App Store deployment process.
● Must have knowledge of batch process manufacturing expertise in all the following project
● Continuous and batch control strategies
● Essential Skills Required: Knowledge of Good Manufacturing Practices (GMP),HACCP
Principles,
Thorough knowledge of various manufacturing processes and leverage this to implement
processes in line with Saroj Agro Industries product line.
Well conversant with FSSAI, W&M and PCRO requirements.
Well conversant with implementing quality systems at contract manufacturing / 3P
locations.
Well developed competencies in laboratory testing of food products.
To develop products which compare well with the selected national brands.
To deliver the process costs & margins in the company decided framework.
Quality & legal compliance.
Category analysis & trending - Experience of new food product development, awareness of
formulation of food development, testing method for eg preservative testing, fragrance
testing.
Utilize Formulation understanding and troubleshooting skills in the Foods
FDA regulated sector.
Able to design batch architecture for complex recipe control across multiple
units/equipment trains.
Lead or work on a project team responsible for the design, configuration and testing of
continuous and batch control strategies.
Monitor and control assigned work scope against the project plan.
Understand the project scope and financials; identify change orders and justify changes to
Project Management.
Knowledge of Good Manufacturing Practices (GMP), HACCP Principles, ISO 9000, and
applicable food codes for food service operations.
Must have knowledge of batch process manufacturing expertise in all the following project
phases: Requirements documentation, detailed design generation, implementation, system
integration, testing and on-site startup.
Excellent verbal and written communication skills in English
Javascript
NodeJS (Node.js)
React.js- Design, develop and maintain features, services, products that are part of a company
- Own delivery of said features and services
- Own success of the products by tracking its lifecycle with customers
- Build systems that scale horizontally
- Write automated tests to ensure code quality
- Work with customers to build a product roadmap
- Work with sales & marketing to sell your product to end-users
- Work as an integral part of an agile software development team to build features end-to-end
- Support those features in the company production environment by participating in an on-call rotation
- Bachelor's degree in Computer Science or equivalent work experience
- 3+ years of experience working on teams to develop and deploy web or mobile applications
- Expertise with Javascript and NodeJS; knowledge of frameworks such as React.js is a big plus
- Experience writing and consuming RESTful APIs
- Expertise with data modeling
- Proficiency with git and Github workflows
- Expertise with test-driven development and automated testing
- Proficiency with SQL and NoSQL datastore
- Excellent analytical and problem-solving skills
- Excellent communication skills and fluent English
- Open to learn and work on new technologies
- Design and develop n-tier .NET web applications using C#,http://asp.net/">ASP.NET,JavaScript technologies and SQL Server.
- Home of the Microsoft http://asp.net/">ASP.NET development community. Download Visual Studio, post to the forums, read http://asp.net/">ASP.NET blogs and learn about http://asp.net/">ASP.NET.
- Excellent communication to interact with business teams.
- Check that system is unit tested and verified according to requirements.
- Assist Dev Lead on the technical issue resolution Engineer, Data Scientist)
Desired Skills:
- Experience — 8+ years of relevant experience
- Experience in designing and developing Sitecore-based web application
- Experience in developing complex, high-availability, high-volume, and n-tier applications
- Any Graduate
Position open for Sales professional who has experience in sales and business development for Set Top Boxes /OTT services/IPTV for Cable TV Operators, Broadcasters and Content Aggregators. Person should take of full responsibility of entire Cycle of Sales in organisation and report to CEO.
• He/She must be able to handle team from different location and also work as a sole player in sales department. • Making Sales presentations, collateral and other marketing materials to maximize sales acquisition effectiveness and conversation rate of qualified leads to become customers. • Generate sales pipeline, qualifying opportunities, and accurately forecast pipeline via all channels that convert into new customer acquisitions including trade shows, email, social media, website, and direct mail. • Maintain quality service by establishing and enforcing organization standards, to be a perfect representation of organisation • Business case creation and presentation to CXO organization within organisation. • Contribute to team’s effort by accomplishing related results as needed. • Maintain knowledge and awareness of competitors' products, pricing, discount structures and overall strengths and weaknesses • Generate business opportunities and manage the sales process through to closure of the sale and meet the quarterly sales goals. • Work on Client meeting / solution pitch / RFP response / RFI response / presentation / proposal writing. • Brainstorm new and creative growth strategies and conducts research on the clients, market, vendor competition, possible tie-ups and go-to-market strategies Business
Skills Required: • Good communication Skills, Lead generation and case qualification, nurture sale and effective closing Skills; • Motivation for Sales, Prospecting Skills, Sales Planning, address and/or create Customer Needs and sell related products, • Territory Management, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, Professionalism.
Industry: Broadcast Media
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Full Stack Developer - Averlon