
Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively

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Job Details
- Job Title: Lead I - Data Engineering (Python, AWS Glue, Pyspark, Terraform)
- Industry: Global digital transformation solutions provider
- Domain - Information technology (IT)
- Experience Required: 5-7 years
- Employment Type: Full Time
- Job Location: Hyderabad
- CTC Range: Best in Industry
Job Description
Data Engineer with AWS, Python, Glue, Terraform, Step function and Spark
Skills: Python, AWS Glue, Pyspark, Terraform - All are mandatory
******
Notice period - 0 to 15 days only
Job stability is mandatory
Location: Hyderabad
We are looking for a (Human Resources) HR Generalist to join our team and implement various human resources programs.
0-5 years of experience in a relevant HR role.
Self-starter with strong project management skills, capable of multitasking and meeting tight deadlines.
Good experience in employee relation, HR policies and recruitment.
Excellent communication and interpersonal skills.
Proficiency in MS Office, particularly advanced Excel and Word. Experience with global HR tools (e.g., Odoo) is a plus.
Strong problem-solving abilities, quick learner, and a people-oriented individual.
Passion for continuous improvement and experimentation, with the ability to be data-driven, analytical, and measure the business impact of solution.
Responsibilities
Partner with the business on key HR programs and initiatives, including onboarding, offboarding, HR systems, data analysis, leave management, and employee engagement.
Provide HR support for all onboarding and offboarding processes, including documentation related to employees.
Maintain strong attention to detail with data, and seek ways to continuously improve and automate practices, processes, and systems.
Operate effectively in a fast-paced environment, while remaining calm and ensuring that tasks are completed efficiently.
Strategize, initiate, and lead all employee engagement and diversity-related activities on the ground.
Serve as the first point of contact for all employees, addressing queries related to payroll, benefits, leave, and other concerns.
Review and analyze business metrics and documentation, including data on employee benefits, salary structures, and payroll practices, and recommend improvements.
Coordinate with Global people team to provide support, guidance and resolve their queries.
Focus on employee engagement and surveys, maintaining data, analyzing results and gaps, and suggesting improvements.
Act as a change agent in managing organizational change smoothly.
Key Responsibilities:
- Develop and maintain Power Apps (Canvas and Model-Driven) and Power Automate flows based on business needs.
- Collaborate with internal teams to design and implement low-code/no-code solutions and custom components.
- Assist in testing, debugging, and deploying solutions across environments.
- Provide technical support and mentorship to junior team members.
- Ensure solutions align with business goals and best practices.
Required Skills:
- Strong hands-on experience with Microsoft Power Platform, including:
- Power Apps (Canvas & Model-Driven)
- Power Automate
- Dynamics 365
- Working knowledge of:
- Power FX
- CDS/Dataverse
- Integration with SharePoint or third-party systems
- Good understanding of Software Development Lifecycle (SDLC).
- Onsite role at Kalyani Nagar, Pune
Role - SEO Executive
About Company -
Our client is a Tech Based Platform for freelance Photographer, Videographers, Food stylist and Cinematographer. Founded by alumni of IIM Bangalore. They are operational in about 100 Cities and 28 Countries. Leader in Food and Real Estate Photography. Done about 7000+ projects across the Globe.
Job description -
1. Implementing and developing SEO strategies
2. Researching the competitors, both on-site and off-site
3. Performing keyword research for content
4. Writing engaging SEO content along with the content
5. Optimizing content regularly on the website
6. Maintaining the website on a regular basis
7. Developing and implementing link-building strategies
8. Collaborating with the digital marketing team
9. Analyzing the website using the analytical tool
10. Proposing changes in the website content.
Minimum experience - 1 year
- 6-8 years direct experience as a SQL Developer.
- 3+ years’ experience in ETL tools like SSIS, SSRS- Reports
- Proven Microsoft T-SQL skills.
- 3+ years of Data Analysis in a financial institution is preferred.
- Demonstrated knowledge of large, relational databases and data structures.
- Strong experience in database security
- Strong understanding of ETL concepts.
- Proficient in standard business and database software including: MS Office, MS Access, and SSMS.
- Experience with Agile using JIRA software, Confluence or combination of both.
Key Responsibilities
• Development of test documentation, test and deliver to agreed timelines, quality performance and customer service levels whilst minimising total cost of ownership.
- Develop and/or contribute to the development of Test Strategies, Test Plans, Test Readiness, and Test Report documentation.
- Experience in coordinating with various stakeholders teams within the project and working in an integrated test environment
• Hands-on experience working on cloud-based applications, and UI testing.
- Deploy proposed automation tools, techniques and methodologies to ensure solutions and applications are tested and verified to the highest quality.
- Design, implement and maintain the automated test cases, scripts and libraries. • Identify the modularity within a test case which can be separated as reusable logic.
- Assist other team members in using automated test cases for their testing, as per applicability. • Assist in analysing new opportunities for introducing and expanding automation imprint.
- Document the reusable components within automation frameworks.
- Identify process improvements and contribute to corporate testing standards and definition of best practices.
- Automate test methods or source off-the-shelf test equipment
- Apply emphasis on Customer Experience testing
- Perform ad hoc/exploratory testing methodically to ensure the system is working as expected by the end-user
- Provide technical guidance and coaching to peers as required
- Work with CI / CD framework and build test automation to help with various projects
- Create/Develop Test Cases from the project requirements and or use cases in discussion with Engineering
Candidate Profile:
You have:
- Experience in working with Selenium (Java or any other language) is MANDATORY.\
- Should have experience creating or maintaining a selenium-based framework.
- Should have worked in Agile methodology and derived modular test scripts from user stories and manual test cases.
- Should have experience with cross-browser testing using Selenium Grid.
- You should be able to develop automation scripts and perform debugging. Also, identify common functionality and creates re-usable scripts
- You should be able to execute automated test scripts (raise and manage defects)
- Experience with other Selenium language bindings such as Javascript or Python is an added advantage.
- Experience in handling a team
Awesome to have:
- Any experience working in Healthcare Technology Education and Experience:
- Computer Science graduate
- 1-3 years of experience in Selenium with Java
- Minimum of 7 years of experience in Testing
- Solid expertise in Linux and SQL DB (Oracle / MySql)
- Knowledge of DevOps tools like GitLab, Jenkins, Jira and X-Ray
- Work experience in CICD pipeline integration and environmental set-up.
- Identification & evaluation of Automation tools/frameworks.
JD - HR Recruiter
We're seeking a qualified HR Recruite to recruit a sales executive in regard to selling annual car and bike subscription products that our customers have grown to rely on. We are a growing platform and are required to target customers by hiring more sales executives on daily basis.
We are open for BDA, TL, and BDM profile
Experience: Any
Job Location: Work from home
Qualification: B.com, BBA, MBA in HR
Working days: 6 working days with Sundays off
Shifts: 10:00am -7:00pm
Company Name: JNJ Technologies & Services LLP - http://jnjservices.co.in/
Mandatory language: Hindi and English
Laptop/wi-fi: candidates are to use their own laptops, wi-fi will be reimbursed.
Additional Compensation: If applicable, this will be decided on the basis of your designation.
[Senior NodeJS Developer] JP Funware & Technologies
Our Vision
JP Funware & Technologies is a new India-based online gaming company foraying into real money gaming with a portfolio that spans skill games (RummyXL) and many more upcoming ultimate games. The company specializes in technology and artificial intelligence to provide amazing game-playing experiences across its platforms. The Company for a future where the platform can deliver a culturally relevant and enjoyable experience in the Indian gaming environment, with features like easy payment withdrawal, less commission, and much more
The Role
JP Funware & Technologies is looking for a Senior NodeJS Developer passionate about working on core system architecture and cutting-edge technology with the experience and knack for real-money gaming. The ideal candidate should have experience in developing high-performance, scalable and secure applications using Node.js. You will be responsible for developing and maintaining server-side applications, implementing new features and fixing bugs, and collaborating with other team members to ensure the success of the project.
Key Responsibilities
· Creating and maintaining server-side application logic.
· Ensuring optimal performance of the central database and responsiveness to front-end requests.
· Collaborating with front-end developers on the integration of elements.
· Developing high-performance applications by writing testable, reusable, and efficient code.
· Implementing effective security protocols, data protection measures, and storage solutions.
· Collaborate with front-end developers on combining their front-end elements and components with the server side.
· Work on security and data protection.
· Incorporate data storage solutions (MongoDB).
· Running diagnostic tests, repairing defects, and providing technical support.
· Documenting Node.js processes, including database schemas, as well as preparing reports.
· Design and optimize applications for high performance, high availability, and low latency
· Write clean, maintainable, and efficient code.
· Troubleshoot and debug applications.
· Familiarity with how to create scalable Node.js applications.
Key skills and Experience Required
· At least 6 years of experience in developing Node.js applications.
· Strong understanding of JavaScript and Node.js.
· Experience with popular Node.js frameworks such as Express, Koa, or NestJS.
· Strong knowledge of database technologies such as MongoDB, MySQL, or PostgreSQL.
· Experience with Git and version control.
· Extensive knowledge of socket.io libraries, and frameworks (Express).
· Working knowledge of front-end technologies such as HTML5 and CSS3.
· Familiarity with how to create scalable Node.js applications.
· Great organizational and time management skills.
· Strong problem-solving and critical thinking skills.
· Excellent communication and collaboration skills.
· Master's degree in computer science, information science, or related field (preferred)
Why Explore a Career at JPFT
· Disproportionate Learning
All you need to bring to the table is a passion for Real Money Games and/or Tech. The responsibility for your growth and managing your learning curve is totally ours. Real money games are one of the most challenging businesses from a Tech & Operations point of view and we intend to expose our employees to various facets of their domain to make them rich with hands-on experience.
· Work-Life Balance
We do not glorify working overtime in the name of "startup hustle / hyper growth mindset". Efficiency is best driven when there is a solid work-life balance for our team members and we swear by this principle.
· Wealth Creation
Attractive compensation way above the market along with our generous bonus policy helps us in helping our younger and more passionate team members focus on wealth creation at the very stage of joining the organization.
· Peace of Mind
Flexible work culture and openness have been an integral part of our company structure from the beginning. We believe in taking care of your mental, physical, and emotional well-being.
It is a golden opportunity to be a part of the team and embark on a two-fold journey - enhancing the sports engagement of an average Indian and being the best RMG tech organization in the country. If you love sports and are passionate about technology and RMG, THIS IS THE PLACE for you!
Benefits at JPFT
Competitive Pay Packages || Swanky & vibrant workspace in Gurgaon || Investment in Learning & Development / Training || Employee Friendly Work Practices || Flexible Leave Policy || Company Laptop || Annual Offsite || Solve Challenging Problems|| High Scope of Innovation
Interview Process JPFT
· Exploratory Call by the HR Team
The uniqueness of the hiring process at JPFT is that at least ONE Founder will be present in all your interviews. This ensures the candidate gets a very strategic view of where the company aims to be in the medium/long term.
· One Technical Round – The technical round is to gauge & understand competence on the desired skill set and alignment from a technical standpoint.
· Final Round with the Founding Team to understand alignment on the vision and long-term plans of the organization.
JPFT's Tech Stack
NodeJS
Redis
Socet.io
MongoDB
AWS
Unity, C#
Strong experience in Scala/Spark
End client: Sapient
Mode of Hiring : FTE
Notice should be less than 30days







