customer care executive

We are seeking a dedicated and technically skilled Printer Support Engineer to provide hardware and software support for our USA-based operations. This role is responsible for troubleshooting, repairing, configuring, and maintaining printers and print management systems to ensure minimal downtime and high service availability.

The ideal candidate must be comfortable working night hours and supporting users across multiple U.S. time zones.

Key Responsibilities

Hardware Support

• Install, configure, and maintain network and standalone printers.
• Diagnose and repair printer hardware issues (paper jams, rollers, fusers, print heads, etc.).
• Perform preventive maintenance and component replacements.
• Coordinate warranty repairs and vendor escalations.
• Maintain spare parts inventory and service records.

Software & System Support

• Install, configure, and troubleshoot printer drivers.
• Resolve printing issues in Windows and macOS environments.
• Configure network printers (TCP/IP, shared printers, print servers).
• Support print management and secure printing solutions.
• Assist with driver compatibility and firmware updates.

Network & Infrastructure Support

• Troubleshoot LAN/WAN printing issues.
• Resolve IP conflicts, connectivity failures, and access permissions.
• Support printer integration with Active Directory and enterprise systems.

User & Ticket Support

• Log, track, and resolve incidents using ticketing systems
• Maintain documentation of recurring issues and solutions.
• Ensure timely resolution within defined service levels.

Required Qualifications

• Associate or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
• 2+ years of experience in printer hardware and software support.
• Strong troubleshooting skills in printer repair and diagnostics.
• Experience with Windows OS, macOS, and basic networking.
• Willingness to work night shifts aligned with U.S. time zones.

Preferred Qualifications

• Experience supporting enterprise printer brands such as HP, Canon, Epson, or Xerox.
• Familiarity with print servers and print management tools.
• Knowledge of TCP/IP, DNS, DHCP, and VPN troubleshooting.
• Experience working in SLA-driven environments.

Key Competencies

• Strong analytical and troubleshooting skills
• Customer-focused approach
• Excellent communication skills (verbal and written)
• Ability to manage multiple support tickets efficiently

We’re looking for a Tech Lead with expertise in ReactJS (Next.js), backend technologies, and database management to join our dynamic team.

Key Responsibilities:

• Lead and mentor a team of 4-6 developers.
• Architect and deliver innovative, scalable solutions.
• Ensure seamless performance while handling large volumes of data without system slowdowns.
• Collaborate with cross-functional teams to meet business goals.

Required Expertise:

• Frontend: ReactJS (Next.js is a must).
• Backend: Experience in Node.js, Python, or Java.
• Databases: SQL (mandatory), MongoDB (nice to have).
• Caching & Messaging: Redis, Kafka, or Cassandra experience is a plus.
• Proven experience in system design and architecture.
• Cloud certification is a bonus.

Requirements

• Frontend: ReactJS (Next.js is a must).
• Backend: Experience in Node.js, Python, or Java.
• Databases: SQL (mandatory), MongoDB (nice to have).
• Caching & Messaging: Redis, Kafka, or Cassandra experience is a plus.
• Proven experience in system design and architecture.
• Cloud certification is a bonus.

🎯 Job Description:

We are looking for a passionate SDET (Software Development Engineer in Test) with strong experience in Java, Selenium Automation, API Testing, and BDD Frameworks.

The candidate should have hands-on experience in designing robust automation frameworks, executing test suites, and ensuring product quality across web and API layers.

⚙️ Key Responsibilities:

• Design, develop, and maintain automation frameworks using Java + Selenium + Cucumber
• Write and execute test scripts for UI and API layers
• Perform functional, regression, and integration testing for web and backend systems
• Validate RESTful APIs using Postman / RestAssured
• Participate in code reviews, test strategy discussions, and defect triage meetings
• Integrate automation suites with CI/CD pipelines (Jenkins / GitHub Actions)
• Collaborate with developers and QA teams to ensure end-to-end quality coverage
• Analyze failures, debug issues, and maintain test reports and documentation

🧠 Required Skills:

• Core Java – OOPs, Collections, Exception Handling, File I/O
• Selenium WebDriver – Locators, Waits, Page Object Model, TestNG
• Cucumber / BDD – Feature files, step definitions, Gherkin syntax
• API Testing – Postman / RestAssured (mandatory)
• SQL Queries – Basic database validation skills
• Version Control – Git / GitHub / Bitbucket
• Build Tools – Maven / Gradle
• CI/CD Integration – Jenkins / Azure DevOps (preferred)
• Strong understanding of SDLC, STLC, Agile & QA processes

Roles and Responsibilities 

• Actively prospect and acquire new clients through various sales and marketing techniques, including cold calling, networking, and referrals. 
• Build and maintain strong relationships with clients to understand their trading needs and provide tailored investment solutions. 
• Execute trades on behalf of clients and ensure timely and accurate order execution. 
• Stay updated on market trends, economic indicators, and geopolitical events to provide clients with informed trading recommendations. 
• Collaborate with the research and analysis team to develop market insights and trading strategies. 
• Provide exceptional customer service and support to clients throughout the trading process. 
• Meet and exceed sales targets and performance metrics. 

Desired Candidate Profile 

• Bachelor's degree in Finance, Business, Economics, or related field.
• Proven track record of success in client acquisition and sales within the financial services industry, prefer FX trading.
• Strong understanding of financial markets, trading instruments, and risk management principles.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to thrive in a fast-paced, competitive environment.

Perks and Benefits 

•  Desired Incentives. 
•  Overseas Trip by Company. 
•  Monthly Contest & Trophies. 
•  Quarterly and Annual Rewards and Recognition. 

About Flexable

Flexable is a new-age freelancing platform built to empower startups, SMEs, and growing brands to connect with the right professionals—across marketing, tech, creative, and beyond. We’re shaping the future of flexible work, one high-impact match at a time.

The Role

We’re looking for a mission-driven Co-Founder to lead all things Revenue & Partnerships. You’ll be the commercial engine of Flexable—building monetization strategies, forging powerful partnerships, unlocking revenue streams, and helping us scale to 100x.

If you’re entrepreneurial, love building from scratch, and thrive in fast-paced zero-to-one environments, we want to talk.

What You’ll Do

• Own revenue — define and execute strategies to acquire, retain, and grow paying customers
• Build strategic partnerships — with marketplaces, SaaS tools, agencies, B2B ecosystems, and affiliates
• Explore monetization levers — memberships, subscriptions, lead-gen models, commission-based funnels, etc.
• Work closely with Product & Growth — to shape user flows, pricing, upsells, and conversion optimization
• Develop go-to-market (GTM) plans — for different customer segments: startups, SMBs, and enterprise clients
• Fundraising support — help shape the narrative around traction, GTM, and business model when speaking to investors
• Track KPIs — like CAC, LTV, churn, revenue velocity, and partnership ROI

You Should Be

• An operator at heart — you know how to hustle and build playbooks that work
• Experience in B2B sales, growth, or partnerships (marketplace or SaaS background is a big plus)
• Startup-minded — comfortable with ambiguity, moving fast, and wearing multiple hats
• Deeply curious about the future of work and freelancing
• Strong network in the startup/SME ecosystem (India or global is a plus)
• Ready to go all-in as a co-founder (equity + vision > salary)

Perks

• Co-founder equity and future leadership in a fast-growing company
• Freedom to build and experiment with real ownership
• Be a part of something meaningful — helping millions access better work

Required Skills and Experience:

• 5-7 years of experience in full-stack software development.
• Solid proficiency in Angular (latest versions preferred).
• Strong understanding of Angular components, modules, services, and performance optimization.
• Proven experience in C# and .NET development.
• Experience in designing and integrating RESTful APIs using Swagger.
• Solid understanding of front-end and back-end development principles.
• Excellent problem-solving and debugging skills.
• Strong communication and collaboration skills.
• Experience with Git and GitHub for version control.
• Experience with CI/CD pipelines and DevOps practices.
• Experience writing and maintaining integration tests.
• Experience with database technologies (SQL or NoSQL, MongoDB).

Nice-to-Have Skills:

• Experience with database technologies (SQL or NoSQL, MongoDB).
• Understanding of cloud platforms (Azure).

We're seeking passionate, next-gen minded engineers who are excited about solving complex technical challenges and building innovative, first-of-its-kind products which make a tangible difference for our customers. As a Backend SDE-1, you will play a key role in driving strategic initiatives, collaborating with cross-functional teams across business, product, and operations to solve exciting problems. This role demands strong technical acumen, leadership capabilities, and a mindset focused on innovation and operational excellence.

We value individuals who think independently, challenge the status quo, and bring creativity and curiosity to the table—not those who simply follow instructions. If you're passionate about solving problems and making an impact, we'd love to hear from you.

Key Responsibilities

• Strategic Planning: Work closely with senior leadership to develop and implement engineering strategies that support business objectives. Understand broader organization goals and constantly prioritise your own work.
• Technical Excellence: Understand the onground problems, explore and design various possible solutions to conclude and implement scalable, extensible and secure software systems. Implement and learn best practices in technical architecture, coding standards, and software testing to ensure product delivery with highest speed AND quality.
• Project and Program Management: Setting up aggressive as well as realistic timelines with all the stakeholders, ensure the successful delivery of engineering projects as per the defined timelines with best quality standards ensuring budget constraints are met. Use agile methodologies to manage the development process and resolve bottlenecks.
• Cross-functional collaboration: Collaborate with Product Managers, Design, Business, and Operations teams to define project requirements and deliverables. Ensure the smooth integration of engineering efforts across the organization.
• Risk Management: Anticipate and mitigate technical risks and roadblocks. Proactively identify areas of technical debt and drive initiatives to reduce it.

Required Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• 1+ years of experience in software engineering
• Excellent problem-solving skills, with the ability to diagnose and resolve complex technical challenges.
• Strong understanding of software design principles and patterns.
• Hands on with multiple programming languages and modern development frameworks.
• Understanding of relational and non-relational databases.
• Experience with Redis, ElasticSearch.
• Strong communication and interpersonal skills, with the ability to influence and inspire teams and stakeholders at all levels.

Skills:- MySQL, Python, Django, AWS, NoSQL, Kafka, Redis, ElasticSearch