customer care executive

About the Role:

We are looking for a dynamic and enthusiastic Human Resources Executive to join our team in Indore. The ideal candidate should have excellent communication skills and a keen interest in managing end-to-end HR operations in a growing organization.

Key Responsibilities:

• Manage end-to-end recruitment process (sourcing, screening, scheduling interviews, follow-ups)
• Conduct HR interviews and coordinate with hiring managers
• Handle onboarding and documentation of new employees
• Maintain employee records and HR databases
• Assist in performance management and employee engagement activities
• Address employee queries and support HR operations
• Draft HR letters (Offer letters, Appointment letters, Warning letters, etc.)
• Support payroll coordination and attendance tracking

Required Skills & Qualifications:

• Bachelor’s degree in HR, Business Administration, or related field
• 0–2 years of experience in HR (Freshers with strong communication skills can apply)
• Excellent verbal and written communication skills
• Good organizational and coordination abilities
• Basic knowledge of MS Office (Excel, Word)
• Strong interpersonal skills and positive attitude

🌍 We’re Hiring: AI Success & Solutions (Lead / Manager / Director) | Remote | Full-time

Are you passionate about bridging AI technology with real business impact?

Do you enjoy working customer-facing, driving solution delivery, and ensuring measurable outcomes?

We’re looking for specialists in AI Success & Solutions to lead end-to-end delivery of enterprise AI projects. This role blends Solutions Architecture with Customer Success, partnering with clients to turn AI capabilities into tangible business value.

What You’ll Do:

🔹 Partner with Sales & Data Science to understand client challenges and define success criteria

🔹 Design solution architecture and data pipelines tailored to each use case

🔹 Own post-sale execution: manage projects, facilitate deployment, and track measurable outcomes

🔹 Ensure operational excellence with documentation, version control, and team coordination

🔹 Identify growth opportunities and act as a trusted strategic advisor to clients

What We’re Looking For:

✔️ 6+ years in hybrid technical + customer-facing roles (Solutions Architect, Customer Success, Engagement Manager)

✔️ Experience with applied Data Science, ML, GenAI (LLM prompting, RAG)

✔️ Proven ability to deliver AI or data-driven solutions in consulting or startup environments

✔️ Excellent storytelling and business value articulation for technical and executive audiences

✔️ Strong project management, ownership, and attention to detail

✔️ Global client experience preferred; professional fluency in English required

✨ Why Join Us:

• Drive measurable impact for Fortune 500 customers worldwide
• Be part of a category-defining AI company bridging agents and experts
• Own strategic accounts end-to-end and shape modern AI success
• Work with a high-performance, cross-functional team
• Globally competitive compensation & benefits

• 3+ years of experience in the Development in JAVA technology.
• AWS or cloud Experience
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem-solving

Good to Have Skills:

• 3+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

• Must have 4-5 years of experience in Web Development & Mobile Apps project, digital marketing projects acquisition & closing.
• Sound technical knowledge of advanced Web/Mobile/digital marketing technologies trending today.
• Explore & target new business leads & opportunities in software/mobile/web development domain (US/UK markets) through different-2 channels [Online Bidding Portals /Social Media etc.]
• Must be analytical enough to understand project requirements and prepare the detailed proposal, pre-sales discussions, negotiations, closing the sales and handing over the client to the delivery team.
• Build and maintain excellent relationships with clients and prepare convincing write-ups/ messages.
• Identify, create and pursue new business opportunities and clients.
• Should have the experience in handling the lead generation team, motivate them, support them for qualified leads.
• Should be flexible working hours when required.
• Self-motivated to meet sales target regularly.
• Strong negotiation skills.
• Able to propose project budgeting to the client.
• Excellent verbal and written English skills for effective communication with overseas clients.

Required Candidate profile: 

• Must have experience of Marketing / Business development or Client generation in Web, Mobile application using PHP, React Native from international market. 

• Responsible for Research & Generating Quality Leads for Web, Mobile development by Outbound calls, Emails, creating required documents. 

• Follow-up with Generated Leads. 

• You will be responsible for identifying opportunities, evaluating its fit with the company vision, negotiating and closing deals. 

• Achieve the assigned Sales target by Acquisition, Retention & Renewal. 

• An input into the sales strategy - You will constantly keep upgrading your business development techniques. 

• Candidate with Excellent Communication, Presentable Personality. 

• Experience of forecasting, budgeting expenses and ensuring sales achievement. 

• Experience in handling a team of 4+ members. 

This role requires a self-motivated leader with direct Product Management experience delivering Solutions around MS Teams Telephony. Candidate must have a keen sense of the overall UCC market, competitive awareness of the India Unified Communications and Collaboration solutions market and provide critical strategic direction related to India Domestic and Global UC objectives.

The Candidate will be responsible for the India UCaaS/MCS objectives and targets. Also, responsible for Product Life cycle management that involves Envisage, Concept, Framework, Partnerships, Process, Engineering validation, Documentation, GTM etc.

the other responsibility involves Pricing, Bundling, Enablement through Trainings, Adoption and Growth strategy that plugs into our entire UCaaS/MCS portfolio. Critical to success will be identifying Enterprise and Partner offers, migrating customers to the next generation UCC platform with Regulatory compliance, differentiated solution capabilities ensuring that lifecycle management and improving adoption services.

The Product Manager will champion and execute across cross-functional teams and drive solution enablement discussions with Sales, Solutions, Engineering, Service Assurance, Operations, Technology & Service Development teams. The successful candidate will be setting objectives and delivering results that have a significant impact on product adoption.

The Product Manager will champion projects through the Tata Communications New Product Introduction/Agile Development process and lead the UCaaS/MCS Workstream that is accountable for the delivery and customer acceptance of the solutions.

The Global Product Manager will be fully responsible for the Annual Operating Plan (AOP), P&L and CAPEX/OPEX of all UCaaS/MCS business initiatives and programs. Key focus will be on Gross and Net Revenue contribution and growth targets that are assigned to the UCaaS/MCS portfolio.

Requirements:

• New account acquisition and achievement of sales targets in the US/European market.

• Prospecting, contacting target C and D level executives, building close relationships, closing sales from remote.

• Develop deep, robust and qualified sales pipeline.

• Planning and overseeing new marketing initiatives.

• Developing quotes and proposals for clients.

• Contacting potential clients to establish rapport and arrange meetings.

Required Candidate profile:

• Good understanding of IT/Software services in Outsourced Managed IT services and cyber security. Good knowledge of selling services.

• Familiar with the trends and ability create sales opportunities.

• Proficient to work on Tenders and RFP’s.

• Bachelor’s degree in business, marketing, or related field.

• Excellent organizational skills.

• Strong communication skills and IT fluency. • Experience in sales, marketing, or related field

The Future of Customization is Here. Come build with us.

Scope of Work: Your work will encompass the below functions and domains expanding your exposure to lots of opportunities to grow as a software developer

1. ERP Manufacturing System
2. eCommerce
3. 3D Designer Applications
4. Development & Testing
5. Infrastructure Setup & Maintenance
6. Project Management
7. Systems Design
8. A/ B testing

Your responsibilities as a developer:

• Understanding the business requirement & solution discussion
• Systems Design
• Requirement analysis & Writing efficient code
• Interacting and Integration with third-party solution providers
• Troubleshooting application and code issues
• Monitoring server and application performance
• Supporting business requests from other teams
• Updating application features for performance improvements

Developer Requirements:

1. Experience in PHP Frameworks. Knowing CodeIgniter is beneficial
2. Familiarity with front-end technologies & bootstrap framework
3. Previous experience inPHP. CodeIgniter
4. My SQL Database
5. JS or any JS frameworks.
6. HTML, Bootstrap
7. Good with JS to learn and make 3D applications.
8. Code Versioning tools like GIT
9. APIs
10. Amazon AWS
11. Bonus if you have previous experience or knowledge of:
12. Three.JS or similar to work on 3D customization applications.
13. E-commerce websites, ERP, Scheduling or Management Applications
14. WordPress

About Hyve:

Hyve is India’s first online customization portal for active wear. Hyve was started by a group of sports enthusiasts from IIM Ahmedabad and NIFT with the idea of making quality custom activewear easily accessible and affordable. Hyve brings to you at your fingertips, the best of customized sportswear to experience and enjoy every sport!

Hyve has grown from a single-room outlet to a leading custom wear manufacturer with fully-owned manufacturing units in Kerala and Tirupur. Through the online channel, Hyve has achieved a pan-India presence and caters to thousands of clients yearly.

Roles & Responsibilities:

• Create and design various materials for print and digital collateral
• Ensure projects are completed with high quality and on schedule
• Establish creative direction for the company as well as brand guidelines
• Prioritize and manage multiple projects within design specifications and budget restrictions
• Perform retouching and manipulation of images
• Work with a wide range of media and use graphic design and video editing software

Scope:

Senior Software Engineer, iOS

https://www.alivecor.com/">AliveCor, the pioneer of the smartphone EKG, with millions of EKGs from a large and growing user base, seeks a Senior iOS Software Engineer to contribute to the mobile application team. You will be an integral member of our engineering team, responsible for developing industry-leading mobile applications that transform the healthcare industry and affect the way consumers use, engage, and act on their health data.

• Collaborate closely with our AI, security, backend, hardware, and product teams to deliver mission critical software.
• Work in a fast-paced agile environment, delivering quality estimates, designs, and implementations.
• Problem solve for complex global business requirements.
• Accountable for all aspects of modern software development.
• Proactive in identifying problems and a team player when presenting solutions.
• Excellent communications skills.
• Commitment to delivering results.
• Passionate about continuous improvement.

• BE in Computer Science or a related discipline, or related practical experience.
• 5-8 years of iOS programming experience. You have shipped multiple apps to the App Store.
• Deep expertise with Objective-C and Swift.
• Experience with iOS frameworks such as Core Data, Core Animation, and Core Bluetooth.
• Experience with modern programming principles, design patterns and development tools.
• Familiarity with RESTful APIs to connect iOS applications to back-end services.

AliveCor is on a mission to define modern healthcare through data, design and disruption. We’ve pioneered the creation of FDA-cleared machine-learning techniques, transformed wearable medtech to put proactive heart care at everyone’s fingertips. Kardia is the most clinically validated mobile EKG technology. AliveCor was named as one of the Top 10 Most Innovative Companies in Health for 2017 by Fast Company as part of the publication’s annual ranking of the world’s Most Innovative Companies. AliveCor was awarded the 2015 Tech Pioneer by the World Economic Forum and one of the 50 Smartest Companies in 2015 by the MIT Technology Review. AliveCor recently announced a collaboration with Mayo Clinic that will result in new machine learning capabilities to unlock previously hidden health indicators in EKG data, potentially improving heart health as well as overall health care for a variety of conditions. AliveCor is a privately held company headquartered in Mountain View, CA.

AliveCor is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, colour, disability, gender, national origin, race, religion, sexual orientation, or any other classification protected by federal, state, or local law.

Watch the following video demonstrating our product.

https://www.youtube.com/watch?v=8I9xosgA-Ig">KardiaMobile: How's your heart?
https://www.youtube.com/watch?v=8I9xosgA-Ig">https://www.youtube.com/watch?v=8I9xosgA-Ig