Customer Support executive

• Strong Experience in Java and related frameworks such as EJB, Spring and Spring Boot
• Strong Experience in REST API based Microservices development & integration that includes long running orchestration services
• Experience implementing services with modern authentication using OAuth 2.0, SAML, JWT
• Implementation Experience in RDBMS (DB2/PostgreSQL) and good SQL query knowledge
• Strong CI/CD experience with GitHub CI/CD or Jenkins or Maven
• Creating custom, general use modules and components which extend the elements and modules of core

Roles and Responsibilities 

1) Understand client requirements and functionalities. 

2) Write well-designed, testable, efficient code. 

3) Responsible for solving complex technical issues. 

4) Ensure quality projects are delivered within defined timelines. 

5) Active involvement in client communication to understand functional requirements. 

6) Maintain high standards of quality for code, documentation and other deliverables. 

Required Skills 

1) Good experience in Angular/React

2) Hand on Node.JS./Express JS 

3) Database : MYSQL/MongoDB 

4) Experience in Java Script, Typescript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

We are looking for a solution architect who can build exceptional solutions in and around Hyper-Converged Infrastructure. His/her role primarily includes ©designing the solutions around the HCI Platform used by the company to build solutions also should include the different flavors of technologies to build solutions as per the requirement of the customer.

A successful solution architect should be ahead in tech innovation taking place in the HCI field. Should be creative in identifying new software, hardware and/or platforms that can be added advantage to the solution offerings and deliver an excellent solution to the customer.

Responsibilities:

• Conduct an architectural system evaluation.
• Analyze the technology environment.
• Define a collaboration framework.
• Analyze technical and business requirements.
• Define a procedure and process to ensure solution delivery.
• Create a solution prototype.
• Take part in the technology selection.
• Comply with strategic guidelines and architecture.
• Control the solution development.
• Collaborate with project management and IT development teams.
• Deep knowledge of IT Infrastructure, HCI, HCP, SND, and Virtualization (Compute, Network and Storage).
• Strong knowledge of VDI solutions and Edge Computing.
• Excellent understanding of VMWare VX-Rail, V-San, Nutanix, HP SimpliVity (Any one technology deep knowledge is expected)
• Excellent knowledge of solution designing and documenting solutions.
• Building solutions and technical documents which are relevant for the successful execution of projects.
• Monitoring the solution implementation at a technical level to make sure that the solution is error-free, and the team is taking lesser time to deliver it.
• Good technical writing skills.
• Good communication and interpersonal skills with team and subordinates. Should be a team player and coordinate work with all the stakeholders in the project.
• Solution compliance with various laws should be known.
• Good communication skills both – written and spoken.

Requirements and Qualifications

• Bachelor’s degree in computer science, information technology, or related field
• Minimum of 3+ years experience in the Information Technology field
• Minimum of 2+ years experience in solution building
• Ability to work in a high-pressure, deadline-driven environment
• Exceptional communication and reporting skills
• Solid working knowledge in all required computer infrastructure and data center environments.
• Outstanding team-player skills and ability to delegate responsibilities effectively

Added Advantage

• Any HCI Related certificate to prove the credibility.

• Proficient in the development of Base Software in AUTOSAR.
• Experience in configuration of different AUTOSAR BSW components (Comms/DCM/DEM/Memory etc.)
• Experience working in any of the commercial AUTOSAR

Skill sets

Having Hands on experience in designing and development of e-commerce applications using hybris 5.X framework.

Possess Extensive Experience working with Spring frameworks including Spring Core, Spring MVC, Spring Security and Spring Integration.

Experience developing hybris web-based, e- commerce applications in a project-based environment.

Expertise in Core Java, web technologies like J2EE, JPA, JDBC, JSP, Hibernate, Servlets, JMS, Web Services(SOAP, WSDL, REST, JAX-WS, JAX- RS), JavaScript, Java Beans, Log4j, CSS, JUnit, Batch Programming, Unix shell scripting and Oracle.

Experience in or equivalent experience in tools and softwares like Eclipse, RedHat Developer, Weblogic, JBoss, Websphere App Server, Apache tomcat, HP Quality Center, SQL DB Access tool

Should be well acquainted with J2EE design patterns like GOF, Composite, Decorator, Facade, MVC, Singleton pattern, etc.

Extensive experience with Spring modules like IoC, Web, MVC, ORM, AOP, Spring Annotation

Knowhow on tools

• Knowledge on Java
• Atlassian tools like Jira, Confluence
• Hybris SAP Commerce Platform

Knowhow on methodologies

• Agile
• Scrum
• Experience in B2B or B2C e-commerce applications

Expected deliverables

• Possess In-depth experience in Full Life Cycle Implementations, Re- implementation and Post Implementation Support of Hybris application.
• Possess experience with hybris data & Product modelling, Flexible search using hybris APIs
• Have the experience in developing responsive GUI components using HTML, CSS, JavaScript,

JSTL and AJAX.

• Possess Extensive Experience working with Data Hub and ImpEx scripts to integrate hybris with SAP and non-SAP systems.
• Possess Hands-On experience with hybris ServiceLayer, DAOs, ModelService ,Interceptors, hybris workflow modelling, Order Management Service APIs.
• Possess good knowledge of design patterns and software development best practices

Qualitative aspects of service delivery

• Effectively communicate with client leadership and business owners within the business function and related teams to identify areas of opportunity, challenges and drive change.
• Develop a business architecture strategy based on our customers strategy and a situational awareness of various business scenarios and motivations.
• Apply a structured approach to capture perspective of the business function including, business capabilities, business and technology processes, organization & people, technology, data and information
• Strong time-management and organizational skills and the ability to work in a fast-paced environment
• Ability to learn new concepts, business processes and software quickly
• Analytical approach to problem-solving; ability to use technology to solve business problems
• Proven ability to design and optimize business processes and to integrate business processes

across disparate systems

Desired Experience

• Functional/technical proficiency with at least 5+ full lifecycle Hybris implementations and 7+ years of industry and/or consulting experience.
• At least 3-4 years of working experience with integrating Hybris with SAP.

Profile Description:

The job holder will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieves their Key Performance Indicators (KPIs). As a Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility.

Key Responsibilities:

Project / Process:

1. Drive team to achieve process SLAs / metrics – productivity and quality targets within the established timelines.
2. Ensure individual SLAs are met on processing transactions (if applicable).
3. Ensure process guidelines are followed and met as documented.
4. Review process audit findings and take corrective action to prevent negative results.
5. Conduct Quality checks & periodical review of process adherence.
6. Maintain operations rigor around daily huddles, knowledge management Cross training etc.
7. Provide updates and submit reports related to own area of work.

Team Managements:

1. Provide work direction and guidance to team members:
2. ensure accuracy of the work of team members, their ability to operate under deadlines and to work on multiple tasks
3. Allocate work and tasks to the team.
4. Conduct team building activities to enhance motivation.
5. Conduct knowledge transfer sessions for new joiners in the team.
6. Identify training needs of team members and provide coaching support to them.
7. Report to the manager on performance, status and any escalations.
8. Manage attrition and absenteeism.
9. Developing and implementing a timeline to achieve targets.
10. Contributing to the growth of the company through a successful team.
11. Creating a pleasant working environment that inspires the team.

Job Description

We are looking Senior Performance Test Engineer for Trivandrum/ Kerala Location.

Skills:

Strong development skills with knowledge on performance testing.

Prior experience of interacting with UK, EU, US clients is preferred

Knowledge on Agile & DevOps methodology

Knowledge on domain such as BFS, Mortgages is added advantage

Tools:

Primary – JMeter

Secondary – BlazeMeter, Any other commercial or open source tool

Experience:

5 to 8 Years (look for skills as opposed to experience)

 Note: Good commutation is mandatory

Roles & Responsibilities

• Assist performance test lead in all planning/co-ordination activities
• Participate in agile ceremonies as required ? Performance workload design
• Performance test scripting
• Test data preparation and data driving test scripts/sanity testing
• Test environment verification
• Test scheduling and communication
• Set-up/arrange for server side monitoring 
• Test execution and defect logging
• Primary results analysis and test reporting
• Capture lessons learnt and implement agreed improvement action items.
• Regular housekeeping of performance test assets