Customer Support executive

We are looking for a good-looking professional and friendly Receptionist to manage our front desk and perform a variety of administrative and clerical tasks. The ideal candidate will be the first point of contact for our company, ensuring a welcoming environment for visitors and providing support to various departments

Position- Sales Specialist

Responsibility -

• Develop strong customer relationships in order to generate sales.
• Achieving sales targets through acquisition of new clients &  maintaining relationship with existing clients
• New lead generation or onboarding , field sales & marketing with covering a geographical area along with visiting shopkeepers and retailers.

• Provide a demonstration and explain the advantages and features of the services with creative contents.
• Explain the contract, its feature, tenure and all terms and conditions to customers in detail.
• Manage the queries raised by the customers. Convince the business owners/managers to enroll with NDHGO as a paid listing in order to advertise and gain business.

• Meeting weekly and monthly sales targets and help in developing the business and generating the revenue.
• Evaluate customers skills, needs and build productive long-lasting relationships .

Good Fit -

• Someone who has hands-on experience in B2B sales & marketing along with onboarding is a must.
• Someone with at least 4 years of experience working on B2B retail marketing.
• He should have a laptop and two wheeler.
• Unmatched enthusiasm to keep up with the pace of the business and the team.

Experience  - 4 to 5yrs

Experience:- Overall 10 to 12 years of experience of which atleast 5 to 7 years’ experience should be in Information Security. Mandatory is 5 to 7 years’ experience in Information security and with one full end to end implementation experience.

Base location: - Bengaluru - Must

Joining requirement: - Not later than second week of June 2023.

Requirements: -

1.      Mandatory - ISO 27001:2013 lead implementor certified

2.      Mandatory - ISO 27001:2013 lead auditor certified (but if it is a good candidate, we can still consider)

3.      Good to have – CISA, CISM, Risk management certification, Privacy certifications.

4.      Mandatory - Atleast one end to end implementation experience of ISO 27001 standard. The candidate should have a good implementation knowledge of ISO 27001, ISO 27002 standards and is required to implement the ISO requirements and run the ISMS program for multiple countries.

5.      This immediate requirement is for implementing the ISMS program for our Canadian office location. The candidate should be willing to work from Bengaluru in EST time zone during this implementation phase whenever required.

6.      Good documentation skills.

7.      Develop, implement, maintain, review and continually improve Information Security policies.

8.      Good understanding and knowledge of applicable legal and regulatory requirements as relevant to information security.

9.      Manage and maintain a risk register / risk database along with risk treatment plans.

10.  Good understanding of physical and environmental security.

11.  Conduct Internal Audits based ISO 27001 standards and Personal Data Protection policies. A good experience in independently conducting Internal and supplier audit with respect to information security.

12.  Provide training to the employees on Privacy & Information Security Management System on regular intervals.

13.  The greater part of the job involves interacting with people, interviewing them / auditing, Preparing audit reports, discussing / persuading / influencing.

14.  Mandatory: Good verbal and written communication skills. Eye for details.

15.  Good presentation skills.

16.  Since this is a trusted role, candidates must be willing to undergo extensive background checks to verify their identity, character, qualifications, skills and experience.

Different aspects of SEO optimization

- ORM (Online Reputation & Response Management) for the client's account

- live Google Ads projects, keyword research & campaign optimization

- Google my business - handling & optimization

- Hands-on experience in live Social media projects

- preparing daily & weekly client reports Skill

Skill Requirements:

Good command over English both written and verbal

- Good MS Excel skills and exposure to work on Google docs or G-suite

- Focused on delivery - Attention to detail and high on rigor & energy

- Expected to work & contribute individually on modules of a project

- Ability to thrive in a fast-paced environment Basic English literature graduates with an aptitude

for Social Media can also be considered

Linkby is a global VC funded software company founded by one of Australia’s top digital publishing entrepreneurs. Our software helps D2C e-commerce brands and publishers work together more effectively and profitably than ever before. We’re currently building our engineering team globally to support our rapid growth. We have a remote-first culture while also having office hubs in Toronto, London & Sydney.

We are looking for a seasoned full-stack engineer to join our team to help build out and manage our entire web infrastructure. You will work as part of a team to develop fast, well-tested, and performant code across various web projects in the adtech vertical.

As a Full Stack Developer, you should be comfortable around both front-end and back-end development (predominantly in Javascript), development frameworks and third-party libraries. You will be responsible for the full software development life cycle, from conception to deployment.

Responsibilities

Design and deployment of database and backend storage systems (eg. relational database, key-value/blob stores) Design and implementation of low-latency, high-availability, and performant applications Design and construction of REST APIs Integrating front-end UI with the constructed APIs “Pixel-perfect” implementation of approved UI and designs Building reusable components and front-end libraries for future use Design and implementation of continuous integration and deployment Test software to ensure responsiveness and efficiency Implementation of security and data protection Integration with third-party services and software

Required Skills & Experience

At least three years’ experience with: Writing HTML, CSS, and JavaScript. Being up on latest practices is a must, e.g., HTML5, CSS3, and ECMAScript 6 (minimum) Back-end development with Node.js Front-end development with Vue.js Database design and management with PostgreSQL Highly proficient with the JavaScript language and its modern ES6+ syntax and features Understanding the nature of asynchronous programming and its quirks and workarounds Highly proficient with Vue.js framework and its core principles such as components, reactivity, and the virtual DOM Experience with development & deployment using containerisation technology (eg. Docker) Experience with cloud infrastrastructure management & deployment on AWS (eg. ECS, Lambda, SQS, SNS, Kinesis) Familiarity with automated JavaScript testing, specifically testing frameworks (eg. Jest or Mocha) Familiarity with CSS preprocessors, bundlers, and associated languages/syntaxes/libraries (eg. Sass, Less, Webpack) Proficient understanding of code versioning tools (eg. Git) Ability to understand business requirements and translate them into technical requirements Open-mindedness and ability to learn new programming languages & tools to best serve the project at hand Appreciation for clean and well documented code Excellent verbal & written communication skills

Preferred Skills & Experience

Experience with React.js & TypeScript will be highly regarded Knowledge of other backend languages such as Golang, Rust, OpenResty Experience with adtech/martech technology Experience with Machine Learning/AI/Data Science Experience working with large scale/high traffic applications Experience with other cloud infrastructure providers (eg. Google Cloud, Azure) We offer flexibility and a strong team culture with additional leave and health benefits for your location. We can't wait to see your application

• Identifying business opportunities by hunting, qualifying prospects, and evaluating their position in the industry.
• Actively reaching out to leads over various channels and converting them for sales
• You must be skilled at generating your own leads through various channels, networking, and driving your territory.
• Developing relationships with prospects and recommending company "real money gaming" products and solution through a consultative approach
• Capable of generating leads via various sources building a solid pipeline, doing thorough research around possible suspects, and qualify them.
• Create processes to optimize or automate the current processes and acting as a mentor to the new joiners in the team
• Helping prospects make an informed decision by providing support, information, and guidance upon developing a thorough understanding of the company products and overall industry
• Contribute to the overall strategy and initiatives taken up by the B2B vertical
• Identifying product improvements or new opportunities based on industry trends, market activities, and competitors
• Handling multiple clients concurrently and keep a track of all client transactions
• Contributing to team effort by accomplishing related results by adhering to delivery deadlines - Working cross-functionally to positively collaborate with colleagues
• Liaising and communicating client needs/requirements with senior management
• Forecasting, tracking sales metrics, and preparing sales plans
• Document every minute detail from inception to completion

• Prior B2B sales/ business development etc. experience
• Excellent communication skills- written & verbal both (English is a must)
• Good analytical skills & business sense
• Able to create varied business propositions, pitches according to the audience

Roles and Responsibilities:

• Execute tests, collect and analyze data and results, identify trends and insights in order to achieve maximum ROI on campaigns
• Track, report, and analyze website analytics initiatives and campaigns.
• Optimize copy and landing pages as per SEO best practices
• Perform ongoing keyword discovery, expansion and optimization
• Develop and implement link building strategy
• Work with the development team to ensure SEO best practices are properly implemented
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.

Qualifications:

• At Least 2 year of relevant experience is highly preferred.
• Good knowledge of WordPress (Important)
• Have the patience to wait for campaign results and learn from failed campaigns.
• Functional knowledge of HTML coding and tags
• Quick decision-making skills
• Knowledge of Microsoft Office

If this role looks interesting to you,

As next steps, we would like you to take this assessment test - https://careers.turing.com/apply/info/om

Please ignore the job title and location status question in this test (select option 3 for the same.)

Our team will be in touch if your qualifications match our needs for this role. Thanks again for considering us in your career.