

Saras Analytics Private Limited
http://www.sarasanalytics.comAbout
Connect with the team
Jobs at Saras Analytics Private Limited

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Role: Backend Engineer
About Saras Analytics:
-
You are a great teammate with proven capabilities working on SaaS product and a passion for writing exception code.
-
You are hungry for an opportunity to join a start-up and become a member of core platform team driving the company forward.
-
Has good analytical and problem-solving skills and is able to break down a solution into smaller units of work and produce a solution roadmap.
-
Has written high quality, well-tested shared components that can be leveraged by multiple systems. Can step into specific projects to supply additional management, coding and engineering capacity as needed.
-
Has expert knowledge in distributes systems and high-volume transactions.
-
Understand the product mission, goals, and tasks and execute with the team to achieve them.
-
Understand the design and architecture and build modules in accordance with it or recommend and make the necessary changes that adds more stability to our product.
-
Improve the quality of our front-end code and our overall front-end user experience.
-
Takes requirements (business features, technical debts and internal enhancements) and designs resilient solutions.
Requirements
- 1+ years of hands-on experience in Java/Kotlin.
- Demonstrable understanding of Design Patterns.
- Experience in Context & Dependency Injection or Spring framework, Hibernate/JPA.
- Experience in RESTful/SOAP web services in integrating with 3rd Party API Integrations.
- Proficient in SQL (PostgreSQL) and NoSQL databases.
- Experience in multi-threading and concurrency is a plus Experience in JMS messaging using Apache Zookeeper and Kafka is a plus.
- Experience in Angular is a plus. Knowledge of modern CI/CD environments: Git, Gradle, GitLab Familiarity with tools like Postman, SOAPUI, IntelliJ
- Willing to learn our tech-stack (Kotlin | CDI | Angular).
- Develop API integrations using RESTful/SOAP web services.
- Significant technical academic course work or equivalent work experience
- Excellent communication and interpersonal skills.
- Knowledge on cloud infrastructure is a plus.


The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
About Saras Analytics
We are a passionate group of engineers, analysts, data scientists, and domain experts building products and offering services to accelerate the adoption of data as a strategic asset.
Our Products
http://sarasanalytics.com/daton">Daton is our ETL platform for analysts and developers. Daton replicates data from SaaS platforms such as Google Analytics, Salesforce, Amazon, and Facebook Ads to cloud data warehouses like Amazon Redshift, Google BigQuery, and Snowflake. Daton consolidates data from a variety of data sources into a data warehouse within minutes and allows analysts to focus on generating insights rather than worrying about building and maintaining a data pipeline.
Visit https://sarasanalytics.com/">https://sarasanalytics.com/
Job Summary:
- This is a customer centric role which involves understanding the product, answering customer queries, troubleshooting customer problems, provide product usage trainings, and improve the overall product support process
- This role demands hands-on knowledge on software development, and databases
- You will liaise between customers and product managers and help in converting the software problems into product requirements and fixes
- You will collaborate with internal teams for the design and development of key modules
- You will interact with customers to provide technical support and guidance for users
- Troubleshoot and debug problems and create SPRs and CRs
- You will collaborate with other engineers, product managers and testing team to deliver fixes in a timely manner
Eligibility:
- Excellent verbal and written communication
- 4+ years of experience in helpdesk or L1 support
- Strong in SQL with 2+ years of hands-on experience in SQL and RDBMS. Any experience in NoSQL databases is a plus.
- Excellent analytical and trouble shooting skills with 1+ years of hands-on experience in troubleshooting software problems and providing technical support to users
- Hands on experience in setting up or using web analytics and performance monitoring tools
- Basic understanding of Web technologies including Java and Angular
- Proficient in using support and helpdesk tools
- Knowledge on cloud infrastructure is a plus
Requirements
- Excellent verbal and written communication
- 4+ years of experience in helpdesk or L1 support
- Strong in SQL with 2+ years of hands-on experience in SQL and RDBMS. Any experience in NoSQL databases is a plus.
- Excellent analytical and trouble shooting skills with 1+ years of hands-on experience in troubleshooting software problems and providing technical support to users
- Hands on experience in setting up or using web analytics and performance monitoring tools
- Basic understanding of Web technologies including Java and Angular
- Proficient in using support and helpdesk tools
- Knowledge on cloud infrastructure is a plus

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job Description
Role- Technical Writer – SaaS Product
About Saras Analytics
We are a passionate group of engineers, analysts, data scientists, and domain experts building products and offering services to accelerate the adoption of data as a strategic asset.
Our Products
Daton is our ETL platform for analysts and developers. Daton replicates data from SaaS platforms such as Google Analytics, Salesforce, Amazon, and Facebook Ads to cloud data warehouses like Amazon Redshift, Google BigQuery, and Snowflake. Daton consolidates data from a variety of data sources into a data warehouse within minutes and allows analysts to focus on generating insights rather than worrying about building and maintaining a data pipeline.
Halo is our eCommerce focused Business Intelligence and Analytics platform. Halo helps eCommerce businesses save time and money by automating the replication, transformation, preparation, and quality control of data for reporting and analysis. Halo transforms silos of eCommerce data into actionable data sets and useful reports that help you grow your business. Visit https://sarasanalytics.com/" target="_blank">https://sarasanalytics.com/
Responsibilities:
· Responsible for developing technical documentation detailing product features
· Responsible for creating product manuals, detailed how-to guides and FAQs
· Responsible for developing and maintaining technical documentation for both external usage and internal guidance across various teams.
· Responsible for setting up new processes and improve existing technical documentation process
· Responsible for converting product support questions into how to guides
· You would be working closely with product managers, product support and engineering teams to gather insights to document
Eligibility:
- 2-6 years of experience as a Technical Writer and in product documentation.
- Familiarity with third-party API integration analysis.
- Excellent logical, analytical and communication skills to interact with the Development team.
Requirements
· 2-6 years of experience as a Technical writer in SAAS products
· Engineering background in IT or Computer Science
· Excellent written and oral communication skills
· Familiarity with APIs, databases, and SQL
· Hands on experience with documentation and automation tools
· Hands on experience with version control tools
· Ability to grasp complex technical concept and make them easily understandable through documentation while paying attention to detail
· Prior work experience in E-Commerce domain is a plus

Similar companies
About the company
At Deqode, our purpose is to help businesses solve complex problems using new-age technologies. We provide enterprise blockchain solutions to businesses.
Jobs
111
About the company
Jobs
57
About the company
Welcome to Neogencode Technologies, an IT services and consulting firm that provides innovative solutions to help businesses achieve their goals. Our team of experienced professionals is committed to providing tailored services to meet the specific needs of each client. Our comprehensive range of services includes software development, web design and development, mobile app development, cloud computing, cybersecurity, digital marketing, and skilled resource acquisition. We specialize in helping our clients find the right skilled resources to meet their unique business needs. At Neogencode Technologies, we prioritize communication and collaboration with our clients, striving to understand their unique challenges and provide customized solutions that exceed their expectations. We value long-term partnerships with our clients and are committed to delivering exceptional service at every stage of the engagement. Whether you are a small business looking to improve your processes or a large enterprise seeking to stay ahead of the competition, Neogencode Technologies has the expertise and experience to help you succeed. Contact us today to learn more about how we can support your business growth and provide skilled resources to meet your business needs.
Jobs
181
About the company
We are India's fastest-growing window and door system brand based out of Hyderabad. We have completed 800+ successful projects through a network of 150+ fabricators present across 100+ locations across the country. Our proprietary and tech-first approach (PartnerGate) has made us a preferred partner for businesses and a trusted brand for customers in the segment.
We currently manufacture UPVC windows and doors. Our products combine durability, energy efficiency, and modern design to meet the growing demands of homeowners and builders.
Our products are developed by our in-house innovation and product development team for Indian climatic conditions meeting international standards (EN ISO, ASTM). They are manufactured in ISO-certified manufacturing facilities with a production capacity exceeding 100,000MT.
We have raised $1.04 million (about Rs 8.5 crore) in seed funding led by Incubate Fund India, Titan Capital, Partners Fund Japan, Superb Capital, and MamaEarth founder Varun Alagh. Within one year we have grown 7X.
We operate in a B2B2C, B2B and B2C model. Eventually, B2C will be our primary channel with a pan-India presence. Within the decade, we also plan to export our products to markets in the world.
Jobs
3
About the company
Jobs
5
About the company
Jobs
3
About the company
Robylon AI – Agentic Automation for Scalable Customer Support and Business Workflows
Robylon AI is a next-generation agentic AI platform that empowers businesses to automate over 90% of their customer queries and operational workflows across key communication channels; including chat, email, voice, and ticketing; while maintaining 99% accuracy from day one. Designed for scale, speed, and adaptability, Robylon combines the intelligence of large language models with the robustness of human-in-the-loop oversight to deliver enterprise-grade automation without requiring an in-house AI team.
Unlike traditional bots, Robylon operates as an agentic AI worker, meaning it can understand user intent, trigger actions across platforms, adapt to product updates, and continuously learn with minimal intervention. The system is plug-and-play, allowing deployment within minutes and integrations with existing tools and systems. Businesses can automate complex, multi-stage tasks and respond to customers in natural language, across multiple languages, and without scripting every possible input.
One of Robylon’s key differentiators is its transparent pay-per-resolution model. Instead of paying for seats or vague automation tiers, companies only pay for successful outcomes; making ROI instantly measurable and aligning cost with value. With this model, companies typically reduce support costs by 30% or more, while freeing up internal teams from repetitive, low-value tasks.
Key features include:
Agentic AI Workers that mirror human workflows
No-code automation builder for fast task recording and deployment
Multichannel support (chat, email, voice, tickets)
Scheduler and bulk action tools to manage high volumes efficiently
Actionable analytics for continuous optimization
Robylon is ideal for customer support teams, product-led growth companies, operations, HR, and marketing teams looking to scale their services without scaling headcount. As AI becomes central to enterprise growth, Robylon positions itself as a mission-critical tool for forward-thinking teams that want to enhance productivity, improve customer experience, and make intelligent automation a core business advantage.
Jobs
3
About the company
Jobs
2
About the company
Jobs
1