Saras Analytics Private Limited

• You are a great teammate with proven capabilities working on SaaS product and a passion for writing exception code.
• You are hungry for an opportunity to join a start-up and become a member of core platform team driving the company forward.
• Has good analytical and problem-solving skills and is able to break down a solution into smaller units of work and produce a solution roadmap.
• Has written high quality, well-tested shared components that can be leveraged by multiple systems. Can step into specific projects to supply additional management, coding and engineering capacity as needed.
• Has expert knowledge in distributes systems and high-volume transactions.
• Understand the product mission, goals, and tasks and execute with the team to achieve them.
• Understand the design and architecture and build modules in accordance with it or recommend and make the necessary changes that adds more stability to our product.
• Improve the quality of our front-end code and our overall front-end user experience.
• Takes requirements (business features, technical debts and internal enhancements) and designs resilient solutions. 

• 1+ years of hands-on experience in Java/Kotlin.
• Demonstrable understanding of Design Patterns.
• Experience in Context & Dependency Injection or Spring framework, Hibernate/JPA.
• Experience in RESTful/SOAP web services in integrating with 3rd Party API Integrations.
• Proficient in SQL (PostgreSQL) and NoSQL databases.
• Experience in multi-threading and concurrency is a plus Experience in JMS messaging using Apache Zookeeper and Kafka is a plus.
• Experience in Angular is a plus. Knowledge of modern CI/CD environments: Git, Gradle, GitLab Familiarity with tools like Postman, SOAPUI, IntelliJ

• Willing to learn our tech-stack (Kotlin | CDI | Angular).
• Develop API integrations using RESTful/SOAP web services.
• Significant technical academic course work or equivalent work experience
• Excellent communication and interpersonal skills.
• Knowledge on cloud infrastructure is a plus.

About Saras Analytics 

We are a passionate group of engineers, analysts, data scientists, and domain experts building products and offering services to accelerate the adoption of data as a strategic asset. 

Our Products 

http://sarasanalytics.com/daton">Daton is our ETL platform for analysts and developers. Daton replicates data from SaaS platforms such as Google Analytics, Salesforce, Amazon, and Facebook Ads to cloud data warehouses like Amazon Redshift, Google BigQuery, and Snowflake. Daton consolidates data from a variety of data sources into a data warehouse within minutes and allows analysts to focus on generating insights rather than worrying about building and maintaining a data pipeline.  

Visit https://sarasanalytics.com/">https://sarasanalytics.com/ 

Job Summary: 

• This is a customer centric role which involves understanding the product, answering customer queries, troubleshooting customer problems, provide product usage trainings, and improve the overall product support process    
• This role demands hands-on knowledge on software development, and databases   
• You will liaise between customers and product managers and help in converting the software problems into product requirements and fixes 
• You will collaborate with internal teams for the design and development of key modules  
• You will interact with customers to provide technical support and guidance for users 

• Troubleshoot and debug problems and create SPRs and CRs 
• You will collaborate with other engineers, product managers and testing team to deliver fixes in a timely manner 

Eligibility: 

• Excellent verbal and written communication 
• 4+ years of experience in helpdesk or L1 support 

• Strong in SQL with 2+ years of hands-on experience in SQL and RDBMS. Any experience in NoSQL databases is a plus. 
• Excellent analytical and trouble shooting skills with 1+ years of hands-on experience in troubleshooting software problems and providing technical support to users 
• Hands on experience in setting up or using web analytics and performance monitoring tools 
• Basic understanding of Web technologies including Java and Angular 
• Proficient in using support and helpdesk tools  

• Knowledge on cloud infrastructure is a plus 

• Excellent verbal and written communication 
• 4+ years of experience in helpdesk or L1 support 

• Strong in SQL with 2+ years of hands-on experience in SQL and RDBMS. Any experience in NoSQL databases is a plus. 
• Excellent analytical and trouble shooting skills with 1+ years of hands-on experience in troubleshooting software problems and providing technical support to users 
• Hands on experience in setting up or using web analytics and performance monitoring tools 
• Basic understanding of Web technologies including Java and Angular 
• Proficient in using support and helpdesk tools  

• Knowledge on cloud infrastructure is a plus