customer support executive

The Plant Human Resources Specialist reports to Plant Human Resources Specialist, India Operation, but sits at the local site. Delivers, coordinates and implements local administrative HR tasks. Provide front-line support to deliver necessary local HR activities, including associate talent acquisition, contingent worker management, learning, time & attendance, and employee & labor relations.

Core Responsibilities:

1. Contract Labor Management:

a. Manage the recruitment, onboarding, and supervision of contract workers as needed.

b. Ensure that contract labor practices comply with relevant labor laws and regulations.

c. Monitor the performance and adherence of contract laborers to company policies

and safety regulation

2. Labor Law Compliance:

a. Ensure all the local laws requirement are accommodated i.e. Licenses, returns, etc.

b. Stay updated with Indian labor laws, regulations, and amendments relevant to the

manufacturing industry.

c. Ensure the organization's policies, practices, and procedures comply with labor laws,

including minimum wages, working hours, and safety regulations.

3. Employee Relations:

a. Handle employee grievances, disputes, and complaints promptly and fairly.

b. Promote a positive work environment by encouraging open communication and conflict resolution.

4. Conflict Resolution:

a. Manage or lead investigations into employee claims of unfair treatment or management charges of misconduct or non-compliance, and communicate findings to manager, HR Business Partner, and/or Legal as appropriate

b. Monitor and resolve discipline issues, if appropriate, and, refer to disciplinary process

c. Manage appeals process, conducting meetings, and determinations.

d. Manage documentation of all materials and decisions related to employee and labor relations investigations.

e. Collaborate with legal counsel when necessary to address legal aspects of disputes.

5. Documentation and Reporting:

a. Maintain accurate records of labor relations activities, negotiations, and agreements.

b. Prepare reports for management, regulatory authorities, as required.

c. Provide documentation for audit purposes.

6. Training and Education:

a. Support local learning initiatives including conducting learning needs analysis, developing learning content, delivering training, and managing local logistics.

7. Operational Excellence

a. Deploy services that are required to be executed at a local level.

d. Provide input on HR policies, processes and programs to CoEs

e. Support end-to-end associate recruitment process including sourcing, candidate pool management, recruitment, and onboarding of associate level employees

f. Manage in-person time and attendance activities, including reviewing, resolving, and approving timecards

g. Manage local community relations, as needed

h. Manage performance management for the associates

i. Act as single point of contact for payroll deliverables

j. Drive employee engagement activities, as needed

k. Support and collaborate with other function within the plant to ensure smooth operation

Qualified candidates will have:

Mandatory requirements:

 University Degree or equivalent experience in a related field

 Work experience of 8to10 years as HR Generalist in food and beverage/Pharma/ FMCG industry. Experience within the manufacturing / plants HR role would be an advantage

 Working knowledge of HR policies, practices, and procedures and Labour laws

 Fluent in spoken and written English, Hindi & Marathi.

 Local candidate.

Desirable requirements:

 Experience and familiar working with HR system e.g., Workday is an added advantage

Required behaviors and skills:

 Establishes good collaboration and exchange with HR Business Partners, HR Operations,

Communities of expertise and Global Shared Services team

 Detail-oriented execution of routine and complex processes (HR functional / operational knowledge)

 Ability to deliver high quality HR support consistently in a professional manner e.g., adaptable to different audience and situations

 Ability to work independently with minimal supervision and multi-tasking whenever required

 Ability to quickly comprehend requirements and carry out transactions in accordance with set standards

 Service mindset with strong communication and interpersonal skills and a collaborative team spirit

 Adaptable to quickly changing requirements and able to manage conflicting demands

 Strong work ethic, integrity and personal accountability

 Proficient use of applicable technology and Microsoft Office

 Demonstrated ability to communicate verbally and in writing

Role overview:

• Must have About 5 - 11 years and at least 3 years relevant experience with Bigdata. 
• Must have Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with huge amounts of data. 
• Must have experience in Hadoop, Hive, Spark with Scala with good experience in performance tuning and debugging issues.
• Good to have any stream processing Spark/Java Kafka. 
• Must have experience in design and development of Big data projects.
• Good knowledge in Functional programming and OOP concepts, SOLID principles, design patterns for developing scalable applications. 
• Familiarity with build tools like Maven. 
• Must have experience with any RDBMS and at least one SQL database preferably PostgresSQL
• Must have experience writing unit and integration tests using scaliest
• Must have experience using any versioning control system - Git 
• Must have experience with CI / CD pipeline – Jenkins is a plus  
• Basic hands-on experience in one of the cloud provider (AWS/Azure) is a plus
• Databricks Spark certification is a plus.

What would you do here:

As a Software Development Engineer 2 you will be responsible for expanding and optimising our data and data pipeline architecture as well as optimising data flow and collection for cross-functional teams. The ideal candidate is an experienced data pipeline design and data wrangler who enjoys optimising data systems and building them from the ground up. The Data Engineer will lead our software developers on data initiatives and will ensure optimal data delivery architecture is consistent throughout ongoing projects. They must be self-directed and comfortable supporting the data needs of multiple teams, systems and products. The right candidate will be excited by the prospect of optimising or even re-designing our company’s data architecture to support our next generation of products and data initiatives.

Responsibilities:

•Create and maintain optimal data pipeline architecture

•Assemble large complex data sets that meet functional / non-functional business requirements.

•Identify design and implement internal process improvements: automating manual processes optimising data delivery, coordinating to re-design infrastructure for greater scalability etc.

•Work with stakeholders including the Executive Product Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.

•Keep our data separated and secure

•Work with data and analytics experts to strive for greater functionality in our data systems.

- Support PROD systems

Primary Skills

 Frontend framework ReactJS

 Pure JavaScript, jQuery

 Bootstrap, HTML5, CSS, SASS

 Passionate about implementing UX\UI of web applications

 Understanding of Web Accessibility Standards (WCAG)

Promotion & Influencer Marketing: PAID AD EXPERT

“Strategy, Plan and Process make a digital campaign more effective to perform better.

Only operational understanding or knowledge of tools won’t give any results any more”

If that’s what you also have think, then we are looking for you as our – Paid Ad Expert

Job Essence- Paid Ad Expert

Work Profile-

• Set up Optimize |Management of Paid campaigns
• A) Search Engine driven (Google/Bing/ Campaign Specific)
• B) Social Media (Facebook/Instagram/LinkedIn/Youtube/Quora)

2.Deep understanding of digital marketing concepts , brand management and demand generation.

3.Professional level knowledge (not just as a user or a hobbyst) of social media platforms and paid media landscape, including new/shifting platforms and algorithms.

4.Own, manage and grow digital channel outreach for clients.

5.Online Reputation Management process and structure.

6.Email, WhatsApp, Telegram Marketing and Analytics

Must-Have-

• Strong with analysis and observation .
• Focuses on activity leading to Productivity
• More of intelligence over Mechanical working
• Excellent communication skills in hindi and english
• Excellent team player with mindful and problem solving approach towards work.
• Empathetic and Compassionate
• Understanding towards client requirements
• Ability to work in multiple clients and campaigns scenario with process driven attitude
• Not just an entry level/operational DIY person however keen to make career at higher roles in coming days.
• Team Player as well as Team manager capability.

Experience- 3-10 years

Industry

• Marketing & Advertising

Employment Type

Full-time

• Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies
• Perform product analysis and development tasks of an increasingly complex nature which may require extensive research and analysis.
• Writing tested and documented JavaScript, HTML and CSS
• Make design and technical decisions for AngularJS projects.
• Develop application code and unit test in the AngularJS, Rest Web Services and Java technologies for the Application Development Center. 
• Ensuring high performance

• Strong expertise with HTML, CSS, and writicross-browser-compatibleble code.
• Good understanding of AJAX and JavaScript Dom manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Expert in any one of the modern JavaScript MV-VM/MVC frameworks (AngularJS, JQuery, NodeJS, GruntJS)
• Familiar with testing frameworks (Ex. Jasmine)
• Test runner framework (Ex. Karma)
• Hand on and implements complex AngularJS applications, directives, controllers, services
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• Team player
• Good time-management skills
• Great interpersonal and communication skills

• Linux OS administrator
• Experience with WHM / Cpanel 
• Experience working on MS Azure.
• Experience with handling domain names and registrars 
• Experience with backups 
• Knowledge of cloud and dedicated computing
• Experience in setting up OS, Web server (Apache), App server (Tomcat) and its management
• Knowledge of Data security and have implemented OS security measures, deployment of security patches/ upgrades
• Knowledge of networking and cloud technologies
• Deployment of software releases, release management