customer support executive

Solid Fundamentals and exceptional problem-solving skills

Solid and fluent understanding of algorithm and data structures

Proficiency in Scala + Spark

Experience Range: 3 to 7 Years

Requirement Some or all of them – because we believe intelligent people can pick up whatever they need in a short period of time. You just need to prove that you can:

Excellent programming skills and knowledge of Java / Scala

Excellent software design, problem solving and debugging skills

Experience with modern Big data technologies such as Spark, NoSQL, Cassandra, Kafka, Map Reduce, Hadoop ecosystem is a must have

Experience with data analytics and ability to mine data to obtain insights is much appreciated

Role & Responsibilities:

• Interpret scripts, briefs, and concepts into visual sequences that clearly communicate the story flow.
• Work closely with the Motion Graphics Designer to ensure smooth translation of storyboard to animation.
• Create sketches, frames, and compositions that capture camera angles, transitions, and visual style.
• Suggest creative ideas for visual storytelling, scene flow, and pacing.
• Ensure storyboards reflect brand guidelines, tone, and intended audience experience.
• Adapt storyboards based on feedback from creative leads, clients, and production teams.
• Collaborate with copywriters, designers, and animators to refine visual concepts.

Ideal Candidate:

• Strong Storyboarding Visualiser profile
• Must have 2+ years of experience in designing/visualisation with experience in creating storyboards for animation, video, or marketing content
• Must have experience in conceptualising visual stories, including interpreting scripts, briefs, or creative ideas into clear visual sequences
• Must have experience in client/team management, coordinating with designers, animators, copywriters, and clients to ensure creative deliverables meet brand and project standards.
• Must have knowledge of motion graphics and video editing, including tools such as After Effects, Premiere Pro, or equivalent software, with an understanding of how storyboards translate into animation.
• Must have strong drawing and visual storytelling skills, with the ability to convey mood, movement, action, camera angles, transitions, and composition in both digital and traditional formats.
• Strong portfolio/work samples showcasing storyboards, motion graphics, visual storytelling, or video/design projects. Portfolio should clearly demonstrate creativity, drawing ability, sequencing, and software proficiency.
• Candidate must be flexible to work in shifts from 2 PM to 11 PM, aligning with team and client requirements
• Work is going to be pre-production focused

Perks, Benefits and Work Culture:

• Attractive Compensation & Benefits.
• Healthy competitive culture, excellent Learning environment.

1. Proven experience as a Laravel Developer with a strong portfolio of past projects.
2. In-depth knowledge of Laravel, PHP, and MySQL.
3. Experience with front-end technologies such as HTML, CSS, JavaScript, and jQuery.
4. Familiarity with version control systems (e.g., Git).
5. Understanding of RESTful API development and consumption.
6. Strong problem-solving and communication skills.
7. Ability to work collaboratively in a team environment.
8. Attention to detail and a commitment to delivering high-quality solutions.
9. Experience with testing frameworks (e.g., PHPUnit) is a plus.
10. Knowledge of other PHP frameworks and CMS (e.g., Symfony, CodeIgniter, WordPress) is a plus.

Who we are?

Cybrilla is a financial infrastructure company. We are building the frontend applications & APIs from the ground up to support a variety of use cases and enable a superior digital experience for different user personas. Cybrilla's current focus is to build the underlying operating system for mutual funds.

AMCs / Fintech startups / Wealth management businesses can choose the product that works best for them to enable an awesome experience for their customers and internal stakeholders.

About the team

FPApp is a hosted UI platform to build, operate and invest in Indian wealth management instruments. Our vision is to create products for all user personas in the ecosystem, be it an investor, distributor, business team, operation, or support.

We are looking for minds that have a knack for understanding user problems, simplifying investment journeys and building meaningful products!

Responsibilities

• Own implementation of frontend functional workflows and applications for Fintech ecosystem.
• Analyse problem statements and design technical solutions which may involve building client-side API integrations or server side business logic.
• Ensure enterprise level scalability, reliability and security standards for front end workflows and applications.
• Continuously evolve ways of designing for better user experience and lead the implementation of same.

Requirements

Technical Skills

Frontend

• Hands-on experience on Typescript is a must
• Deep Expertise in Javascript - including manipulating DOM, acquaintance with newer specifications of ECMAScript
• Understanding of Javascript Tooling - Build Tools, Lint Tools, Tree Shaking. Must have basic understanding of Babel, Webpack etc.,
• Hands on Experience in breaking complex UI Components into small reusable components
• Hands on Experience in using state management using Redux and understanding of React Context
• Understanding of Patterns in Javascript

Backend

• Strong understanding of SQL.
• Hands-on experience in Node.js Applications.
• Experience with Ruby on Rails, Java would be a value add.
• Extensive background in designing, developing, testing, deploying, maintaining, and improving software.

General

• 8+ years of experience in building web and responsive apps in a customer-facing or B2B SaaS environment
• Interest in engaging with latest technologies and evaluating strategies to keep technology stack up to date
• Experience mentoring junior engineers in all aspects of planning, development and testing
• Demonstrable experience architecting scalable and cost-effective technical solutions to solve business goals
• Understanding of Git - Merging, Basing etc.,
• Experience with CI/CD pipelines - one of Github Workflows, Gitlab CI or anything else
• Experience with hosting in any of the cloud hosting providers

What’s in it for you?

• Opportunity to work on a growing product that solves unique digital use cases for the Indian wealth management industry.
• Flexible work options.
• Opportunity to solve deep domain and technology problems, for very large enterprises.
• Opportunity to work with the best brains in fintech.
• Increasing your geek quotient, by attending meetups and conferences. Yes we dig that stuff.
• Grow exponentially by working in small and transparent teams.
• Who says you can’t make friends at work, we do!

• Delivering a complete front- end application
• Ensuring high performance on mobile and desktop
• Writing tested, idiomatic, and documented JavaScript, HTML and CSS
• Coordinating the workflow between the graphic designer, the HTML coder, backend developer, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services
• Expertise of Angular and good command over TypeScript
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Good understanding of server-side CSS preprocessors such as Stylus, Less, etc depending on your technology stack
• Good understanding of UI/UX technologies such as HTML5, CSS3, Bootstrap
• Understanding accessibility and security compliance depending on the specific project
• User authentication and authorization between multiple systems, servers, and environments
• Understanding fundamental design principles behind a scalable application
• Thorough knowledge of web markup and experience with UI component library like Angular Material
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Experience in working with service workers in angular and caching
• Proficient understanding of code versioning tools, such as Git

• 2+ years of work experience
• B.E/B.Tech or any other related field