Role: Customer Service Executive/Technical Support Executive
Responsibilities:
- Call Handling from Customers and resolving the issues.regarding printers, routers , email issues.
- Supporting the Query and do the needful.
- Reporting to the team lead.
- Proactive work to be done.
Subodh Popalwar
Software Engineer, Memorres
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Interface Alliances (IA) is a global education consultant specialising in counselling, admission and visa services to students aspiring to study abroad. IA has been instrumental in shaping careers of numerous students overseas by placing them in top ranking institutions in USA, Canada, Australia, NZ, UK and Europe.
IA is a trusted consultancy for students and parents to get all information and guidance on overseas education. As an education agent, we provide a crucial connect between universities and prospective students. Our experienced counselors guide students through each step from choosing the best university, right course, application, admission and visa processing. We have strong partnerships with world-class universities around the globe and have rich experience in preparing international students for higher education.
We have expanded our operations and are looking for skilled and dynamic people to join our team. IA has a wonderful work environment with a professional work culture and an incentive plan that rewards performance. If you are looking to work in an environment that gives you a place to grow while enhancing your skills, then apply here.
Position: Junior Counsellor | Telecaller | Admin Officers
Job Location : Jubilee Hills, Hyderabad
Job Responsibilities
- Proactively engage with international students, their parents, and friends and provide right information and advice on study opportunities and visa application for International Institutions.
- Submit applications to the educational institutions, obtain offers and facilitate enrolments
- Follow- up with potential students and maximise conversion by submitting applications and finalising enrolments.
- Maintain proper and comprehensive records and documentations including the ability to learn on own initiatives and research best study options for students.
- Assist in organizing exhibitions and other promotional activities
- Proactively connect with existing and potential students via various communications channels such as email, phone and in person
- Maintain professional relationship with students, internal offices staff and educational institutional representatives.
- Undertake work as decided by the senior heads or the Director of of the company and meet the assigned targets.
- An ability to communicate effectively with colleagues, students and other members of the public of all age groups and social backgrounds.
Key Performance Measures
- Responsible for achieving daily weekly and monthly call and revenue targets
- Manage Relationships/Engagements with respective Universities/ Colleges/ Institutions.
- Manage Internal and External Communication with clarity, while ensuring timely follow-ups.
- Responsible for following agreed governance model, escalation & communication plan.
- To ensure database updates
- Follow and achieve agreed standards about their job assignments.
- To keep themselves abreast of the new processes, University updates and Course information.
- To plan leaves and absences and ensure that leaves are not unscheduled
- To place all student application related issues and queries before the manager and have these applications processed on time.
- Ensure that all due diligence/application related issues are dealt with quickly.
Desired Candidate Profile
- Outstanding oral, written and interpersonal communication skills.
- Excellent organisational skills with Sound integrity and judgments.
- Excellent problem-solving skills and logical thinking.
- Ability to work with minimal supervision, to multitask and cope with changing priorities.
- Ability to maintain a high degree of confidentiality.
- Enthusiastic, focused, self-disciplined, believes in integrity and honest work.
- Knowledge of country-specific education and admission processes will be an advantage.
- Quick learner concerning tools and processes; Good working knowledge of MS Office tools.
- Excellent Time Management Skills
Salary and Incentives: Best in the Industry.
We are looking for a "Customer care Executive" to join our team.
Preferred: Female
Preferred languages: English, Hindi, Telugu
Roles and responsibilities :
1. Manage incoming phone calls.
2. Handle customer complaints, and provide appropriate solutions.
3. Keep records of customer interactions, and process customer accounts.
4. Excellent communication and presentation skills.
5. Ability to multi-task, prioritize, and manage time effectively.
6. Maintaining a pleasant working environment for your team.
Interested can to reach to contact number/Email in between 11:00 am - 06:00 pm (Mon-Sat)
Regards
Deborah(HR)
USM Infrastructure Pvt Ltd
Jubilee Hills, Road no 10
Python
Javascript
Amazon Web Services (AWS)
Architects are responsible for driving Technology & Best Practices in Engineering. We are a rapidly growing & constantly improving organisation. We seek very high levels of ownership in all individuals, especially leadership roles like this - Ownership of your team, your product. Going beyond your role & contributing to make the organisation & business better is an expectation.
Responsibilities:
- Actively participate in development along with team members for as much as 50% of their time, creating modules & systems that can then be treated as a working reflection of the best practices.
- Participating in code reviews, design reviews, architecture discussions.
- Being responsible for Scaling, Performance & Quality for the team
- Setting up best practices to help the team achieve the above and constantly thinking about improving the technology use are your responsibilities.
- Driving the adoption of these best practices around coding, design, quality, performance in your team and influence them for the entire organisation are also expectations from you.
- Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself on the impact you are able to create
- Collaborate with Product Management and Product Development leaders in developing product visions and strategies.
- Define & drive implementation of long term technology vision for your product & team
- You will be the primary owner of the architecture of your product and will also be responsible for getting it reviewed, and making sure the system is built accordingly.
- Be an evangelist for technology & represent in external forums.
- Creating architectures & designs for new solutions around existing and new problem spaces
- Drive technology & tool choices for your team & be responsible for them.
Requirements:
- Quick & Excellent Problem solving skills for complex & large scale problems
- Exposure to a wide variety of problem spaces, technologies
- Very Strong System design and OO skills with a nifty ability to craft clean interfaces and operate at the right levels of abstraction
- Solid coding skills with ability to drive teams through massive refactoring exercise & improve coding standards across large code bases
- Deep knowledge, understanding & experience of working with a large variety of multi-tier architectures.
- Awareness of pitfalls & use cases for a large variety of solutions
- Deep understanding & experience of high performance web scale & real-time response systems with experience & expertise in a variety of large scale persistent systems including large databases
- Exposure to complete product development cycles - From inception to production to scaling up, supporting new requirements, re-architectures the Principle architects should have seen it all and ideally in multiple cycles.
- Should have been part of scalable product development cycles with either large data handling or large transaction processing exposure for 5 years
- Must have worked in a small setup (either a startup or a small & reasonably independent team)
- 8+ years of overall experience
- B Tech or higher in Computer Science or equivalent required
React.js
NodeJS (Node.js)Javascript
PHPPythonAcrobyte Technologies, founded by an IIT Delhi alumni, has been Actively Learn's technology partner for over six years. Actively Learn is an educational technology company, based out of Seattle, USA, founded by a Harvard educated former Microsoft director and an education PhD who also founded a private school in Virginia.
We’ve built a digital, award-winning, reading platform, backed by the Bill and Melinda Gates Foundation and the National Science Foundation, that is used in over 45,000 schools and by 150,000 teachers in the USA and overseas. Actively Learn is part of Achieve3000, a leading education platform that provides differentiated reading and instruction with over 2 million students using the platform. Actively Learn also serves as the innovation arm, leading new technology initiatives for the company.
Technology Stack
React JS, Typescript, Backbone JS, Node JS, C#, .NET, MySql, AWS, Mocha and Chai, JMeter, Neoload Selenium, Katalon.
Job Requirements
- 2+ years JavaScript experience
- 2+ years frontend React JS framework experience
- 1+ years of backend development experience (Node JS, C# dot NET, Java, Python, etc)
- 2+ years relational database experience (MySql, MSSQL, or PostgreSQL)
- Computer Science or related Engineering degree from a top-tier college
Job Highlights
- Do you like solving real life problems using technology? Actively Learn is on a mission to make students read for depth. Come join us on our journey.
- We are a small and skilled team. You will get to learn the complete life cycle of building a successful product.
- Opportunity to play multiple roles on the Engineering team (front-end development, back-end development, testing, devops, automation) and develop those skills.
- We maintain the strictest and highest code quality standards and take pride in that. There will be a huge learning in how to think and write clean code.
- Being an efficient agile company we work on various technologies and part of the role will be to research latest technologies and lead implementation.
- Flexible and fun work environment focused on innovation and creativity. We work out of 91 Springboard, the biggest co-working space in India, which allows for networking and collaboration opportunities.
- Highly competitive salary.
- Opportunity to travel to USA and work closely with the Seattle team.
Rust
Git
DockerJob Description:
- Programming and optimizing rust / wasm based smart contracts
- Design, research and develop blockchain-based solutions
- Developing decentralized high-performance systems
- Building reliable and fast data storages
- Working with virtual machines used by modern blockchains: WebAssembly, EVM, COSMWASM
- Implementing consensus algorithms and other protocols
- Security audits of third-party and internal solutions
- Establishing policies and procedures that produce secure, high-quality software
- Write and review technical proposals
- Improve engineering standards, tooling, and processes
- Coding with concurrency, efficiency and scalability as primary motive
- Document systems, build runbooks, and automate those processes
- Being hands on by writing, testing, and deploying high-performance networking code
- Rigor on clean code, unit testing, code coverage and best practices
- Developing infrastructure software
- Supporting and Leading the team of junior developers.
Required qualifications:
3+ years experience in developing smart contracts, 2.5+ years of experience in Rust, willingness to learn on the go, ability to write clean code, a strong sense of responsibility.
Tech Stack:
Rust, cargo, git, linux, bash, ability to work with Docker.
Nice to have:
cryptography and system software development experience,understanding of design patterns, understanding of operating systems and networks, ability to design algorithms and mathematical models.
HTML/CSS
Android Development
BI Head
Exp – Minimum 5+ years
Location Kota
The prospective candidate will be a key pillar standing between business and customers, translating data findings, challenges and processes into data driven product features. S/He will work on a daily basis in a skilled and awesome cross-functional team that will be developing and maintaining the product. S/He will assist the Product Owners and Mobile app business by interpreting internal and external data, providing insights and analytical support to drive customer acquisition, retention, business process, product marketing, on-going and new initiative decisions. S/He is expected to have a holistic analytics overview of the product and all the connected databases.
- Own the overall design and support of the BI technology environment, including information acquisition, management, warehousing and delivery solutions.
- Promote and facilitate the development of self-service capabilities for the business in the access and reporting of business information.
- Setting up & monitoring the Mobile app KPIs to increase the usage and customer engagement
- Configuring analytical solutions (e.g. Google Analytics) & analyzing insights to support the mobile app product and business strategy
- Working with management to prioritize business and information needs.
Desired Skills :
- Team handling experience is must
- Candidate should be able to understand the requirement and works accordingly
- Graduate/PostGraduate in Engineering, BS in Mathematics, Economics, Computer Science, Information Management or Statistics
- Must have at least 4+ years of total work experience, + 3 years in data analytics in any e-commerce/marketing organization.
- Prior experience in data analytics in Fintech-Lending/ B2C /Mobile commerce /e-commerce company
- Strong knowledge and experience of reporting packages like Business Objects, databases like SQL.
- Experienced in analyzing customer behavior and large datasets generated by mobile app events
- Should have strong agility, proactive, drive forward and can-do attitude
- Must have strong communication, interpersonal and analytical skill
NodeJS (Node.js)
MongoDBHTML/CSS
Angular (2+)
.NET
Ruby on Rails (ROR)
Adobe Illustrator
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Software Engineer, Memorres