Cutshort logo
statnetics logo
Customer Support Executive- Internship
Customer Support Executive- Internship
statnetics's logo

Customer Support Executive- Internship

CloudQA Dev's profile picture
Posted by CloudQA Dev
0 - 1 yrs
₹7000 - ₹15000 / mo
Hyderabad
Skills
Customer Success
Customer Support
Customer Service
Customer Relationship Management (CRM)
skill iconJavascript
Test Automation (QA)
CloudQA is a bootstrapped SaaS startup based out of Hyderabad. Our web application testing tools have unique technology to perform rapid test case discovery, codeless testing, and cloud execution which makes enterprise web application end to end testing easy to use and adapt.

We are looking for a Customer Success Specialist to assist our customers from onboarding to successful usage of the product.

To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust and you should be a quick learner 

Responsibilities
  • Should learn and understand the product, respond to customer queries in a timely and accurate way, via phone, email, or chat
  • Identify customer needs and help customers use specific features
  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
  • Update our internal databases with information about technical issues and useful discussions with customers
  • Update customers about new features and functionalities
  • Follow up with customers to ensure their technical issues are resolved
  • Gather customer feedback 
  • Knowledge of Test Automation and writing javascript is a plus

Requirements
  • Great Communicator - We are looking for a communicator par excellence.
  • Problem Solver - There are times when you have a deadline but not the right candidate for the position, you have to be able to figure out a quick solution that will not hamper the team's productivity.
  • Comfortable with Ambiguity - You enjoy a high pace of work and an environment where all answers are not readily available but will need you to be a part of finding answers
  • Presence of Mind - You know how to apply your mind to think through a complex problem and not lose your cool in dealing with clients
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About statnetics

Founded :
2014
Type :
Product
Size :
20-100
Stage :
Bootstrapped

About

CloudQA offers Web Automation Tools and automated web application monitoring solution. It is a QA automation tool better than other application testing tool
Read more

Connect with the team

Profile picture
Arun Kulkarni
Profile picture
CloudQA Dev
Profile picture
Bipin VK

Company social profiles

linkedintwitterfacebook

Similar jobs

Remote only
0 - 4 yrs
₹3L - ₹4L / yr
English Proficiency
Inside Sales
International sales
Business Development

Company Description:

OptimHire is revolutionizing global collaboration by enabling 24/7 teamwork across time zones and countries. Our mission is to empower professionals, recruiters, and companies to work anytime, anywhere, through a robust global ecosystem seamlessly connecting talent with opportunities.


Role Description:

We seek a Sales Development Representative (Fresher) to join our remote team at OptimHire. In this role, you will focus on scheduling demos with potential clients, which will then be conducted by our Account Executives. You will be the first point of contact, playing a key role in promoting our solutions and driving interest in our services.


Key Responsibilities:

  • Conduct 300–350 outbound calls per day to prospective clients.
  • Book 4–5 demos per day for our Account Executives.
  • Utilize email and LinkedIn to generate leads, nurture prospects, and schedule appointments.
  • Maintain detailed records of client interactions and follow-ups in the CRM system.
  • Collaborate with the sales and marketing teams to optimize lead generation strategies.


Working Hours:

8:00 PM – 5:00 AM IST (Night Shift).

Fully remote position with the requirement to be available during these hours.


Qualifications:

  • Bachelor’s degree in Business Administration or a related field (preferred).
  • Inside Sales & Business Development skills (basic understanding or coursework is helpful).
  • Lead Generation & Sales skills (experience in customer service or sales is a plus).
  • Strong communication and interpersonal skills.
  • Ability to work collaboratively in a remote team environment.
  • Positive attitude and willingness to learn.
  • Comfortable with night shifts (8:00 PM – 5:00 AM IST).
  • Proficient with email and LinkedIn (training will be provided).
  • Willingness to make 300–350 calls per day and achieve 4–5 demos booked daily.


Next Steps:

To qualify for the next stage in our hiring process, please complete the assessment below. Completion of this assessment is mandatory for your application to be considered.


Assessment Link:

https://docs.google.com/forms/d/1Sp2SdRtBEjLXB_E2bfIrSKHjZkTDHDeOsU-PddrTygY/edit


We look forward to reviewing your application. Good luck and thank you for your interest in joining the OptimHire team!

Read more
Monarch Tractors India
Venkat Ramthirdh
Posted by Venkat Ramthirdh
Hyderabad
8 - 12 yrs
Best in industry
cypress
Selenium
Appium
Test Automation (QA)
Software Testing (QA)
+10 more

Job Description:  

Responsibilities: 

  • Define standards and quality metrics  
  • Putting testing strategies and practices in place 
  • Leading the team of test engineers, training them on functional and non-functional needs 
  • Reporting of status, defining risks contingencies, plans and escalations 
  • Ensure that several testing and validation processes are improved continuously. 
  • Ensure several quality improvement tools like code coverage, memory leaks are part of the development cycle. 

Requirements and skills:  

  • Experience with Linux environments  
  • Experience with Cypress
  • Strong programming skills in Python 
  • Experience in using Selenium Webdriver for test automation 
  • Able to follow the agile process for the whole life cycle of testing. 
  • Expert-level knowledge of Jira bug tracking and planning tool 

 


Read more
Noida, Gurugram
3 - 12 yrs
₹9L - ₹22L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+6 more

We're looking to hire expert Laravel developers with strong command over database concepts and preferably, ability to work as a full stack developer utilising Angular/Laravel or Vue as a frontend tech stack. Minimum 4 years experience is required.

 

As a senior software developer, we expect the following qualifications:

  • Has a longer IT technical training in computer science or similar
  • Have proven experience JavaScript
  • Have proven experience of developing REST-based services
  • Have proven experience in PHP and JAVA
  • Have proven experience in Laravel, Symfony, and Composer
  • Have proven experience with CSS, SASS, and HTML
  • Proven experience with Vue.js, Angular or React

 

Personal qualifications:

  • You are quick to put you into new tasks and get an overview.
  • As a person manages to get support for your suggestions and solutions.
  • Your efforts are focused and you take pride in having completed your tasks, which include seen by you adhere to deadlines.
  • Your work is characterised by being both structured and systematic which for example is seen in your documentation.

Job location : Noida / Gurugram 
Read more
Comprehensive Ayurveda Platform
Comprehensive Ayurveda Platform
Agency job
via Unnati by Gayatri Joshi
NCR (Delhi | Gurgaon | Noida)
2 - 5 yrs
₹6L - ₹10L / yr
Social Media Marketing (SMM)
Marketing analytics
Digital media
Advertising
Search Engine Marketing (SEM)
+1 more

Our client is a Delhi based healthcare platform that is dedicated to Ayurveda and provides wellness solutions to its customers that is tailored and fine-tuned to their requirements. They have created a unique balance of Ayurvedic herbs and western medicine to come up with courses and medical advice which will not only rid their patients of the illness but also helps them bring the body back into balance.

Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.

As a Digital Media Buyer, you will be responsible for operating digital marketing platforms (Facebook, Youtube, Pinterest etc) optimally, with a sense of ownership. You will also handle advertising cost maintenance.

 

What you will do:

 

  • Creating & Managing of Advertising/ Marketing Campaign
  • Optimizing the campaigns for best results and Driving growth for the company.
  • Interacting with the Brand Team (In-house & Agencies) for the creation of Marketing collaterals which has to be marketed at the lowest possible costs.
  • Finding new advertising opportunities in terms of more advertising areas or in terms of ad platforms to increase the revenue while maintaining required profitability.
  • Taking complete control & responsibilty for the platforms in terms of selection of creatives, ad copies, campaigns & targeting for both the advertising Inventory as well as Demographic targeting of the audience for a specific product and budget allotment for each run campaigns.
  • Creating an insightful report to give feedback for content creation for creating better creatives to help reduce advertising spends for reaching audiences.
  • Running analysis for improving ROIs of advertising.
  • Creating Analytical models to generate better performance.
  • Evaluating various marketing strategies and creating an alternative path for better results.

 


Candidate Profile:

 

What you need to have:

  • B.Tech from A grade colleges, PG not compulsory
  • Past experience with digital marketing platforms
  • Good communication skills
  • Should be able to work till long hours
  • A go-getter
  • Fresher from IIT, NIT who is inclined towards digital marketing can also be considered.
  • Should have good analytics skills, Consulting background
Read more
ROI-focused growth partners for new Indian Startups.(CU1)
ROI-focused growth partners for new Indian Startups.(CU1)
Agency job
via Multi Recruit by savitha Rajesh
Bengaluru (Bangalore)
2 - 5 yrs
₹6L - ₹8L / yr
Project manager
Project Management
Budget management
Problem solving
Project Manager
+2 more

‘Project Manager’ will be completely responsible for building a very robust team to operationally manage, meet KPIs, build strategy, and execute the project.

 

  • Determine and define project scope and objectives
  • Predict resources needed to reach objectives and manage resources in an effective and efficient manner
  • Prepare a budget based on the scope of work and resource requirements
  • Track project costs in order to meet budget
  • Develop and manage a detailed project schedule and work plan
  • Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
  • Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
  • Utilize industry best practices, techniques, training, and standards throughout the entire project execution
  • Monitor progress and make adjustments as needed
  • Measure project performance to identify areas for improvement

While working at the company also endure...

  • Opportunity to work with all the top-notch growing brands and startups
  • Learning marketing, integrated campaigns, and growth
  • -hacking of brands in different sectors
  • Becoming a part of an enthusiastic, amazing culture, and fast-growing organization
  • Opportunity to become an active stakeholder and driver of the organization

What you will need:

  • Graduate degree with 2-4 years of experience handling projects, campaigns, and team
  • Candidate with an agency, offline marketing execution, or startup background would be preferred
  • Quick learner, confident, good presentation & relation-building skills
  • Open for travel and ready to go the extra mile if the situation demands
  • Keen attention to detail and good at spotting opportunities
  • Client/Agency relationship exposure with strong relationship management skills
  • Go-Getter attitude and responsibility to close all loops creatively - Long term vision and commitment

 

 

Read more
Lodestone Pvt. Ltd.
at Lodestone Pvt. Ltd.
4 recruiters
Manmohan Charan
Posted by Manmohan Charan
Remote, Ahmedabad
2 - 6 yrs
₹3L - ₹10L / yr
Automation
cypress
jest
Test Automation (QA)
Protractor

Lodestone Software (Ahmedabad) is a testing focused company (with a team of 800+employees) and we are looking for people with a strong drive to build a career in QA Automation.


This position requires : 


  • Overall 3+Years experience in Test Automation
  • Interview for software concepts, Programming skills (practical hands-on) and overall attitude and approach towards problem solving.
  • Cypress or Jest/Puppeteer or Protractor or a similar JavaScript-based e2e/UI automation framework knowledge/experience is a Plus.
  • Good object oriented programming concepts and practical knowledge. 
  • Mobile application knowledge (Android, iOS) along with ADB/xCode is essential.
  • Working knowledge of Databases along with ability to write efficient queries.
  • Overall attitude and approach towards building a career in QA Automation.
Read more
Xpertiks
at Xpertiks
1 recruiter
Mahima Sethi
Posted by Mahima Sethi
Mohali
1 - 2 yrs
₹10L - ₹15L / yr
MERN Stack
skill iconNodeJS (Node.js)
skill iconReact.js
skill iconReact Native

Responsibilities

  • Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, React , Node.js, and Mongo

  • Binding of UI elements to JavaScript object models

  • Creating RESTful services with Node.js

  • Architect scalable web architectures

  • Work in a cross-functional team to deliver a complete user experience

  • Create Unit and Integration tests to ensure the quality of code

  • Be responsive to change requests and feature requests

  • Write code that is cross-platform and cross-device compatible

  • Ability to wear many hats and learn new technologies quickly

Read more
Nike
at Nike
Agency job
via Devenir by rahul batta
Remote only
7 - 15 yrs
₹10L - ₹20L / yr
DevOps
Terraform
skill iconJenkins
Windows Azure
skill iconJava
+6 more
  • Proficient in Java, Node or Python
  • Experience with NewRelic, Splunk, SignalFx, DataDog etc.
  • Monitoring and alerting experience
  • Full stack development experience
  • Hands-on with building and deploying micro services in Cloud (AWS/Azure)
  • Experience with terraform w.r.t Infrastructure As Code
  • Should have experience troubleshooting live production systems using monitoring/log analytics tools
  • Should have experience leading a team (2 or more engineers)
  • Experienced using Jenkins or similar deployment pipeline tools
  • Understanding of distributed architectures

 

Read more
Xebrium Software Pvt Ltd
Aparna Ket
Posted by Aparna Ket
Pune
2 - 6 yrs
₹2L - ₹7L / yr
Content Writing
Blogging
Creative Writing
Communication Skills
articles
+1 more

Job Summary
Profile : Content Writer

Exp: 2-6 yrs

Job Responsibilities
Develop highly effective original and SEO targeted contents.

Write blog and articles for our products and services.
Write scripts for video contents.
Write convincing answers on "Quora" related to our products and services.

Write copies for social media marketing.

Write "how to" articles / blog postings.
Write press releases related to our products and services.
Promote the company's products through social media channels using unique writing skills.
Collaborate with technical team to develop content plans.
Brain storming, writing and producing high quality content on a regular basis.

Job Skills

Impeccable communication skills, especially in writing. Ability to write clear, concise and correct English with a persuasive spin.
Must possess a good understanding of technology related products and services.

Should have the basic understanding of Keyword relevancy and keyword density and should also be familiar with Keyword placement and other SEO best practices.Quora answers and articles according to the requirements.
Should possess flexible writing style to address multiple target audiences.

Notice Period - 15 days - 1 Month

Location - Pune

Read more
Sahyadri Narayana Multispeciality Hospital
Jammu
7 - 15 yrs
₹4L - ₹10L / yr
Statutory COmpliance
industrial relations
Customer Relationship Management (CRM)
Human Resources (HR)
Looking for HR Professionals with strong experience in compliance, IR etc.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos