Customer Support Executive- Internship

Job Title : QA Automation Lead Engineer – Network Security & Blockchain/Web3.js

Location : Gurgaon & Bangalore, India (On-site)

Job Type : Full-time

Working Days : 6 Days (Monday to Saturday)

Role Overview :

As a QA Automation Lead Engineer – Network Security & Blockchain/Web3.js, you will define and implement advanced quality assurance and security testing strategies tailored for Blockchain applications. This role involves leading a team, collaborating with cross-functional teams, and ensuring the highest quality and security standards.

Key Responsibilities:

• Leadership: Mentor QA Engineers and develop QA and security testing strategies.
• Security Assurance: Conduct vulnerability assessments, penetration tests, and automate testing for improved coverage.
• Collaboration: Align QA activities with project goals and ensure compliance with standards like GDPR and ISO 27001.
• Continuous Improvement: Analyze QA metrics and stay updated on Blockchain and cybersecurity advancements.

Required Skills:

• Technical Skills: Expertise in Network Security, QA methodologies, automation tools (e.g., Selenium, Appium), and scripting languages like Python or Java.
• Compliance: Familiarity with OWASP, ISO 27001, and regulatory standards.
• Leadership: Proven experience in leading QA teams and managing testing for Blockchain/Web3 applications.

Preferred Skills:

• Penetration testing tools (e.g., Burp Suite, OWASP ZAP).
• Experience with CI/CD tools like Jenkins and GitLab CI.
• Certifications such as CEH, ISTQB, or Blockchain-related credentials are a plus.

Experience:

• 5+ Years in QA, with a focus on Network Security and Blockchain/Web3.
• Hands-on experience in testing Blockchain platforms and distributed applications.

Educational Requirements:

• Bachelor’s degree in Computer Science, IT, or a related field.

As a Recruiting Intern with Nirmitee.io Your Tasks Will Include

• Placing job postings on all relevant platforms
• Acting as the front-line contact person for applicants
• Scheduling interviews
• Managing applicant documentation
• Taking part in interviews
• Preparing client presentations
• Attending company events
• Assisting with office administration

Required Skill Set

The Recruiting Intern should possess the following skills, attributes, and qualifications:

• Bachelor’s Degree, preferably in HR or a related field
• Expert computer skills
• Strong administrative and document management skills
• Excellent written and verbal communication
• Willingness to learn
• Ability to multitask and work under deadlines 
• Enthusiasm and a capacity for hard work
• Strong interest in recruitment

ROLE AND RESPONSIBILITIES

The primary job of the incumbent is to detail and document all customer-impacting processes.

He/ She shall also be the domain expert on the credit card management system and be the interface for system enhancements as well as testing the functionalities before the release of those enhancements into production.

●      Document all customer-impacting processes. Discuss with all stakeholders to lay out the processes for the organisation.

●      Discussion with stakeholders on business enhancements required on Credit Card management system and automation required on satellite systems/ End User computing systems.

●      Business Analysis for enhancements to the Credit Card Management System/ EUC systems.

●      Lead the UAT for Credit Card Management systems/ EUC systems. Define and execute test cases for code and product changes pending implementation.

●      Research transactional data to identify anomalies and facilitate process improvement efforts.

● Manage/ Control the overall process depository.

Qualifications and Education Requirements

SKILLS REQUIRED

●      Deep understanding of the Credit Card life cycle.

●      Deep understanding of Credit Card Management systems (Cardpac, VisionPlus, Any )

●      2/3 years’ experience in a Credit Card Operations/ Service

●      Highly organized with strong communication, problem-solving, documentation, and presentation skills.

●      Bachelor’s degree preferred, but relevant years’ experience considered.

●      Experience with use case development and testing coordination.

Knowledge of process analysis and process efficiencies.

● Proficiency in Microsoft Word and Excel

• Design, implement, and test production- grade core robotic software components possibly  including perception systems, motion planning systems, or command and control systems. • Design, implement, and test software integration components with other robotic platforms and  warehouse management systems 
• Design, implement, and test customer- specific software components 
• Develop testing frameworks and support testing for core software components • Develop logging and data analytics systems for deployments 
• Follow production- level code design and development processes including detailed  documentation, code reviews, and structured release processes

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation, and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Who Are We

A research-oriented company with expertise in computer vision and artificial intelligence, at its core, Orbo is a comprehensive platform of AI-based visual enhancement stack. This way, companies can find a suitable product as per their need where deep learning powered technology can automatically improve their Imagery.

ORBO's solutions are helping BFSI, beauty and personal care digital transformation and Ecommerce image retouching industries in multiple ways.

WHY US

• Join top AI company
• Grow with your best companions
• Continuous pursuit of excellence, equality, respect
• Competitive compensation and benefits

You'll be a part of the core team and will be working directly with the founders in building and iterating upon the core products that make cameras intelligent and images more informative.

To learn more about how we work, please check out

https://www.orbo.ai/.

Description:

We are looking for a computer vision engineer to lead our team in developing a factory floor analytics SaaS product. This would be a fast-paced role and the person will get an opportunity to develop an industrial grade solution from concept to deployment.

Responsibilities:

• Research and develop computer vision solutions for industries (BFSI, Beauty and personal care, E-commerce, Defence etc.)
• Lead a team of ML engineers in developing an industrial AI product from scratch
• Setup end-end Deep Learning pipeline for data ingestion, preparation, model training, validation and deployment
• Tune the models to achieve high accuracy rates and minimum latency
• Deploying developed computer vision models on edge devices after optimization to meet customer requirements

Requirements:

• Bachelor’s degree
• Understanding about depth and breadth of computer vision and deep learning algorithms.
• 4+ years of industrial experience in computer vision and/or deep learning
• Experience in taking an AI product from scratch to commercial deployment.
• Experience in Image enhancement, object detection, image segmentation, image classification algorithms
• Experience in deployment with OpenVINO, ONNXruntime and TensorRT
• Experience in deploying computer vision solutions on edge devices such as Intel Movidius and Nvidia Jetson
• Experience with any machine/deep learning frameworks like Tensorflow, and PyTorch.
• Proficient understanding of code versioning tools, such as Git

Our perfect candidate is someone that:

• is proactive and an independent problem solver
• is a constant learner. We are a fast growing start-up. We want you to grow with us!
• is a team player and good communicator

What We Offer:

• You will have fun working with a fast-paced team on a product that can impact the business model of E-commerce and BFSI industries. As the team is small, you will easily be able to see a direct impact of what you build on our customers (Trust us - it is extremely fulfilling!)
• You will be in charge of what you build and be an integral part of the product development process
• Technical and financial growth!

• Complete and end to end management of training and capability building of learners in each cohort and simultaneously running cohorts
• Deep analysis of weekly progress of each individual learner and planning of remediation
• Being a mentor and guide to each individual learner, driving their strengths and addressing skill gaps so each candidate progresses to our standard of excellence in capability
• Planning and ensuring holistic readiness of all learning infrastructure including courseware, platform, labs, projects, domain based contextual learning and business (soft) skills (with support from content and other functions and leadership teams)
• Managing a team of trainers and other resources such as training assistants for optimum resource utilization and delivering best quality industry-relevant training

• At least 10 years experience in training technical areas in computer science and data engineering or cloud
• Experience in managing trainers and managing training operations
• Clear and up to date understanding of job role requirements, talent requirements, especially in data driven technical job roles
• Strong delivery experience will be an added plus