Cutshort logo
statnetics logo
Customer Support Executive- Internship
Customer Support Executive- Internship
statnetics's logo

Customer Support Executive- Internship

CloudQA Dev's profile picture
Posted by CloudQA Dev
0 - 1 yrs
₹7000 - ₹15000 / mo
Hyderabad
Skills
Customer Success
Customer Support
Customer Service
Customer Relationship Management (CRM)
skill iconJavascript
Test Automation (QA)
CloudQA is a bootstrapped SaaS startup based out of Hyderabad. Our web application testing tools have unique technology to perform rapid test case discovery, codeless testing, and cloud execution which makes enterprise web application end to end testing easy to use and adapt.

We are looking for a Customer Success Specialist to assist our customers from onboarding to successful usage of the product.

To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust and you should be a quick learner 

Responsibilities
  • Should learn and understand the product, respond to customer queries in a timely and accurate way, via phone, email, or chat
  • Identify customer needs and help customers use specific features
  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
  • Update our internal databases with information about technical issues and useful discussions with customers
  • Update customers about new features and functionalities
  • Follow up with customers to ensure their technical issues are resolved
  • Gather customer feedback 
  • Knowledge of Test Automation and writing javascript is a plus

Requirements
  • Great Communicator - We are looking for a communicator par excellence.
  • Problem Solver - There are times when you have a deadline but not the right candidate for the position, you have to be able to figure out a quick solution that will not hamper the team's productivity.
  • Comfortable with Ambiguity - You enjoy a high pace of work and an environment where all answers are not readily available but will need you to be a part of finding answers
  • Presence of Mind - You know how to apply your mind to think through a complex problem and not lose your cool in dealing with clients
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About statnetics

Founded :
2014
Type :
Product
Size :
20-100
Stage :
Bootstrapped

About

CloudQA offers Web Automation Tools and automated web application monitoring solution. It is a QA automation tool better than other application testing tool
Read more

Connect with the team

Profile picture
Arun Kulkarni
Profile picture
CloudQA Dev
Profile picture
Bipin VK

Company social profiles

linkedintwitterfacebook

Similar jobs

Remote only
5 - 10 yrs
₹10L - ₹20L / yr
agentforce
Salesforce Einstein
Salesforce development

Salesforce Developer+Einstein+Agentforce- FullstackDeveloper

6+years in salesforce with 3years in Einstein and 1yr in Agentforce



Mandatory skills: salesforce, einstein, agentforce, LWC, Apex, aura, visualforce

Read more
Talent Pro
Mayank choudhary
Posted by Mayank choudhary
Gurugram
8 - 12 yrs
₹50L - ₹75L / yr
Performance marketing
Digital Marketing
Tier 1 college only
Fintech based company only

Responsibilities will include


1.Deliver targets for digital business as aligned with Management in AOP across lending, devices and consumer products (postpe and payback) within CAC/RoAs objectives. Current contribution is upwards of 30% for 400 crore monthly disbursals and 90%+ on consumer products (600cr+ monthly TPV and 80cr annual digital marketing budget)


2.Lead the agenda of product led growth initiatives across business lines that drive long term growth.


3.Come up with plans/initiatives to improve funnel conversion rates across products on a monthly basis leading to revenue/cost impact.


4.Manage merchant retention and actively design programs by working closely with product/engg teams to re-activate churned merchants.


5.Continuously drive efficiency in digital paid marketing channels (atleast 10% QoQ) managing annual budgets of 100+ crore across performance marketing and brand building


6.Be on top of new developments in digital marketing/attribution ecosystem and pilot testing new channels of growth for company, atleast 1 in quarter.

Read more
a crowdfunding platform
a crowdfunding platform
Agency job
via The Hub by Sridevi Viswanathan
Remote only
3 - 8 yrs
₹6L - ₹13L / yr
skill iconCodeIgniter
skill iconPHP
MySQL
skill iconAmazon Web Services (AWS)
About the Role: The role is to be a part of a team that manages the day-to-day operations, design, development & maintenance of our clients  platform. Incorporating new features, enhancing & customizing the existing processes as per the needs of both internal and external customers is part of the role. You will need to work with cross-functional teams. Writing clean and reusable code, fixing critical bugs, optimizing queries, and the time complexity of the existing application are required. You will need to be able to work independently with minimal guidance.

What we are looking for:
=> Bachelors/Masters degree in Computers/IT or equivalent.
=> 5-8 years of relevant experience in web development.
=> Strong PHP, MySQL & Codeigniter (MVC Framework) hands-on experience (at least 12-15 projects).
=> Database schema design and query optimization.
=> AWS hands-on experience with EC2, ELB, RDS, CloudFront, Lambda, code deploy, etc.
=> Experience with e-commerce platforms, payment gateways will be a big advantage, especially on content-heavy platforms.
=> Hands-on experience and a good understanding of GIT Commands.
=> Good to have experience with the RESTful API.
=> Ability to decipher and write complex database queries for analysis and optimization.
=> Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.
=> Understanding of scalability issues and their solutions.
=> Need to be articulate with a good degree of written & oral communication skills.
=> Exposure to UI/UX would be a added value.
=> We are looking for an immediate joiner (within 15 days or less).
=> This role may include night shifts.

Head Office: Koramangala, Bengaluru, Karnataka, India.
Work Location: Work From Home
Working Days: Monday to Friday
Shift & Timming: Regular (09:00 AM to 06:00 PM) / Night (08:00 PM to 05:00 AM)
Working Hours: 9 Hrs
Read more
Response Informatics
at Response Informatics
13 recruiters
sai ganesh
Posted by sai ganesh
Hyderabad
3 - 10 yrs
₹2L - ₹6L / yr
Recruitment/Talent Acquisition
Recruitment
Human Resources (HR)
Performance Evaluation
Training and Development
+3 more
We are looking for a smart technical recruiter and a team player, driven by a passion and have a
good networking skills.
Responsibilities:
 Work closely with managers to gain a comprehensive understanding of the positions, and
meet competitive hiring goals and expectations
 Source and screen candidates by using databases/portals, social media, job applications etc.
 Assess applicants' relevant knowledge and skills as per requirement
 Provide shortlists of qualified candidates to hiring managers
 Conduct interviews using various reliable personnel selection tools/methods to filter
candidates within schedule
 Act as a point of contact and build influential candidate relationships during the selection
process
Experience:
 Minimum 2 years in recruitment/ talent acquisition
 Must have experience in ATS(applicant tracking system)
 Excellent communication and interpersonal skills
 Self-Driven and self-motivator
 Good knowledge on MS excel
 Market Research and Business development is an additional advantage
 Bachelor’s degree in human resource management (or related field)
Read more
HomeGround
at HomeGround
2 candid answers
1 video
Santosh Vuppala
Posted by Santosh Vuppala
Hyderabad
1 - 4 yrs
₹6L - ₹10L / yr
skill iconFlutter
skill iconiOS App Development
skill iconAndroid Development
Computer Vision
CI/CD

Key Skills

  • Must have experience building apps using fluter, good knowledge on dart. Preferably built and deployed couple of apps both on iOS and Android
  • Good knowledge in integrating or developing app functions using firebase
  • Must have ported at least 2 applications on iOS and Android platforms. Exposure to the entire build piepline is a must.
  • Has good knowledge on how native android and iOS apps work. Must have experience building iOS native apps
  • Has an understanding on Computer vision and basic deep learning concepts. Any prototypes of proof of concepts are a big plus.

What they need to do?

  • Code - write or learn to write clean code, understand design patterns and develop a quick turnaround time to ship updates
  • UI/UX - understand design guidlines and implement them in the project
  • Communication - communicate project goals clearly to the team. Understand and convert project requirements in to actionable steps
  • Documentation - maintain documentation to support product development

What is homeground?
  • HomeGround is an AI platform that helps aspiring cricketers and coaches level up thier training. We help our users get an equal opportunity to play, train for and achieve their goal by providing professional level training analytics right on the smartphone, no special equipment or sensors required.
  • HomeGround is one of the Top 10 early stage sports tech startup selected by Startupbootcamp Australia
 Team
  • Our team shares experience in product growth, marketing and deep learning. We are passionate about our work and are committed 100% to our startup.
Read more
Financepeer
at Financepeer
3 recruiters
Nimisha Jain
Posted by Nimisha Jain
Mumbai
0 - 3 yrs
₹3L - ₹8L / yr
DevOps
skill iconDjango
skill iconPython
skill iconReact.js
Urgent requirement of candidates at FINANCEPEER (www.financepeer.com) for full time Dev-Ops with following skills: Languages - Python, Java script, HTML Preferred skills - React.js, Django, build and release system knowledge and/or experience Experience in AWS and github required. Location : Mumbai Salary would be as per industry standards. Experience: 1+ years Good to have: 2+ years hands on coding experience Fin-tech experience would be a plus
Read more
Climate Connect Digital
at Climate Connect Digital
4 recruiters
Sarika Shukla
Posted by Sarika Shukla
Remote only
4 - 7 yrs
₹8L - ₹12L / yr
skill iconPHP
MySQL
skill iconLaravel
skill iconJavascript
AJAX
+2 more

About Climate Connect Digital

Our team is inspired to change the world by making energy more intelligent, greener, and affordable. Established in 2011 in London, UK, and now headquartered in Gurgaon, India. We have become a leading energy-AI software player from unassuming beginnings at the vanguard of accelerating the global energy transition.

 

In 2020, Renew Power, India’s largest renewables developer, acquired Climate Connect. Following ReNew’s listing on NASDAQ during summer 2021, Climate Connect has become the technology anchor of a new fully independent subsidiary - Climate Connect Digital. With backing from ReNew as the anchor investor to pursue an ambitious and visionary new strategy for rapid organic and inorganic growth.

 

Our mission has technology at its core and involves unlocking value through intelligent software, digitalisation, and ‘horizontal integration’ across the energy ecosystem. However, the application of computational power and machine learning to the energy sector has yet to be fully leveraged and can create massive value.

 

How you fit in

 

  • Curious. You love learning about new tools and technologies
  • Exposure. You have plenty of experience in executing projects successfully. You have a client-side exposure on project management
  • Team player. You have no problem working in a team setting. You can effectively collaborate with people to reach a solution.
  • Problem solver. You are the person your peers turn to for solving problems.
  • Talented. You are an expert in database designing.
  • Leader. You know how to prioritize work and inspire your colleagues. You are great with project planning and working on multiple things at once. You know you can effectively lead a group of people.
  • Honesty. You work diligently and honestly. You have strong moral principles.

 

Job Responsibilities

 

You will be working at the epicenter of energy transformation. You will be creating data-driven software solutions for forecasting and scheduling data in the renewables power market, while guiding your junior team members for the same. Ultimately, through your contribution to the renewable energy revolution, you will be doing your bit to mitigate the effects of climate change. These are a few things you can look forward to working on:

 

  • Designing and implementing low-latency, high-availability, and performance applications
  • Identifying and mitigating security-related threats to the application.
  • Using your expertise in database designing and application architecture planning for Core & MVC projects
  • Debugging browser extensions & server tools
  • Solving complex technical issues
  • Ensuring quality projects are delivered within defined timelines
  • Designing new frameworks, debugging and modifying existing frameworks
  • Maintaining databases to ensure strong optimization and functionalities
  • Working on multiple Renewables & Utilities projects in Power Market
  • Guiding your peers and motivating them to do their best
  • Designing and implementing the software as per the project requirements
  • Taking responsibility to lead the project teams

 

Job Requirements

 

  • PHP/Python
  • MVC Framework Laravel / Python Flask.
  • AJAX, HTML/HTML5 & CSS/CSS3, JavaScript and JavaScript frameworks (preferably jQuery)
  • Web services (SOAP, REST)
  • SQL and NoSQL scripting and databases like MYSQL and Mongo DB administration
  • Code versioning tools, such as Git
  • AngularJS / ReactJS
  • B.E / B. Tech / M. Tech / BSC in CS or IT
  • 4-6 years of experience in the field

 

What’s in it for you

 

We offer competitive salaries based on prevailing market rates. In addition to your introductory package, you can expect to receive the following benefits:

 

• Flexible working hours and leave policy

• Learning and development opportunities

• Medical insurance/Term insurance, Gratuity benefits over and above the salaries

• Access to industry and domain thought leaders.

 

At Climate Connect, you get a rare opportunity to join an established company at the

early stages of a significant and well-backed global growth push. We are building a remote-first organisation ingrained in the team ethos. We understand its importance for the success of any next-generation technology company. The team includes passionate and self-driven people with unconventional backgrounds, and we’re seeking a similar spirit with the right potential.

 
Read more
company logo
Agency job
via D Pay Consultancy S by Amit Singh
Chandigarh, Mohali, Panchkula
4 - 7 yrs
₹4.8L - ₹7.2L / yr
skill iconPHP
MySQL
skill iconLaravel
MVC Framework
Videoconferencing
+2 more
• A degree in programming, computer science, or a related field.
• Total Experienced : 3+
• Experience working with PHP, performing unit testing, and managing APIs such as REST.
• A solid understanding of application design using Laravel.
• Knowledge of database design and querying using SQL.
• Experience with payment methods
• Experience with Video-conferencing services.
• Practical experience using the MVC architecture.
• A portfolio of applications and programs to your name.
• Problem-solving skills and critical mindset.
• Great communication skills.
• The desire and ability to learn.
Read more
Rejolut
at Rejolut
1 video
2 recruiters
Sharyu Waghmare
Posted by Sharyu Waghmare
Navi Mumbai, Mumbai
3 - 8 yrs
₹7L - ₹20L / yr
skill iconNodeJS (Node.js)
skill iconAngular (2+)
skill iconAngularJS (1.x)
skill iconPython
skill iconMongoDB
+10 more

Rejolut is one of the award-winning fastest-growing emerging tech company which is working on leading technology like Blockchian, ML & AI, Complex mobile & web apps, IoT etc.

The ideal candidate will be responsible for developing a highly scalable and secure code.

Responsibilities:-
-Able to take the Extreme Ownership of modules/product/projects
-Able to learn & implement new technology/framework/library at God Speed
-Able to come with an optimal solution for the business problem
-Can handle calls with the client & customer to know their feedback
-Writing clean code & able to dig into other's code or open-source code
-Build pixel-perfect, buttery smooth UIs across both mobile platforms.

- Maintain product roadmap, release schedules, and architectural standards that ensure alignment with business objectives.

- Mitigate risks and problems identified in providing the solution.
- Keep an eye out for technology trends, open-source projects that can be used

 


Desired Candidate Profile:-

- Represent the technological agenda in staff meetings and when making hiring decisions
- Flexible to adapting & introducing new and latest technologies to the organization
- Maintain current knowledge of technology landscape and developments
- Innovation & Optimizing R&D.
- Defining the software technology strategy, architecture, and road-map.
- Would love to do more coding yourself, but accept that you can bring the most value by helping others to excel.
- Should have built large scale applications with modern web frameworks & technologies
-Should be a fast thinker, hands-on manager, and strong communicator and think and act like an entrepreneur
-Consolidate our technology platforms and create plans for each Track, analyze and monitor technology performance metrics
-Take the initiative in thought leadership, innovation, and creativity
-Spearhead IT projects to increase our market reach and improve our USP
-Oversee all system design and changes in system architecture
-Technical knowledge (NOT All but would be happy to take someone with max. Skills knowledge)
-Fullstack (Web), Python, Machine Learning, BlockChain, RoR, ReactJS, NodeJS, mean stack, MernStack, Front End, Mobility, ReactNative, React JS, Javascript, etc

 

Culture

- Fast-paced, intellectually stimulating, steep learning, and growth

- Close-knit, hardworking, supportive colleagues

- Challenging work

- Flat organization with no hierarchy

- If you like problem-solving, and love the latest technology, there are very few better places



How we are different 
 -We are a young and dynamic team who are obsessed with solving the business problem at scale -We are a technology agnostic company who focus more on finding the optimal solution to the business problem rather than technology

 Why to join us
 -We provide a huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career
-We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
-There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in copanies like Samsung, Purplle, Loylty Rewardz
-Get mentored by the best in the industry
-Flexible working hours
-Perks best in the industry

Read more
Sharedmachine.in
at Sharedmachine.in
1 recruiter
Sandeep Thakur
Posted by Sandeep Thakur
Pune
1 - 3 yrs
₹2L - ₹4L / yr
Business Development
Sales
Field Sales
Telesales
The Sharedmachine.in is a platform for Construction Machinery Rental. We need people to meet prospects , bring them onboard and support their association with us.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos