Customer Support Executive- Internship

The TensorIoT Solutions Architect team partners with our customers and AWS to design and build some of the world's most modern cloud architectures and solutions. TensorIoT Solutions Architects collaborate with each other and their respective Sales counterparts to address customer challenges, oftentimes working together to formulate a solution for a given challenge.

A TensorIoT Solutions Architect assists the Customer with bridging the gap between business goals and technology solutions. As the customer’s trusted technical advocate, Solutions Architects not only helps organizations small and large understand best practices around advanced machine learning and cloud-based solutions, but also provides insight into areas such as migrations, modernizing existing infrastructure or applications, and building new and innovative solutions using cutting edge services.

As a Solutions Architect, you will have the unique opportunity to assist customers in shaping the future of their business. In order to accomplish this, you will be in constant communication with TensorIoT Delivery practice managers and industry and area-of-depth experts to help shape and execute the strategy to realize the customer’s overarching vision.

The TensorIoT Solutions Architect team is committed to ensuring harmony of both work and life. We do this by allowing for autonomy in your day-to-day activities, focusing more on the solutions and outcomes driven by customer obsession to steer your work day.

We’re looking for someone who has:

●      2+ years of design, implementation, or consulting experience in AWS application or infrastructure

●      4+ years within specific technology domain areas (Gen AI, ML/AI, IoT)

●      Technical degree in Computer Science or related field or equivalent experience

●      4+ years developing technology solutions in the cloud

●      At least 1 AWS Professional or Specialty certification

●      2+ Years of customer-facing experience in a pre-sales engineering role

●      Excellent written and verbal communication skills to articulate findings and recommendations to stakeholders.

●      The ability to create and present detailed reports and presentations.

●      Strong interpersonal skills to work effectively with different teams and stakeholders.

●      Time management and organizational skills to handle multiple projects simultaneously.

●      Adaptability and willingness to learn new tools and techniques as needed.

What we offer:

●      Flexible work hours and the ability to work from home

About TensorIoT

TensorIoT is an AWS Advanced Consulting Partner. We help companies realize the value and efficiency of the AWS ecosystem. From building PoCs and MVPs to production-ready applications, we are tackling complex business problems every day and developing solutions to drive customer success.

TensorIoT's founders helped build world-class IoT and AI platforms at AWS and Google, and are now creating solutions to simplify the way enterprises incorporate edge devices and their data into their day-to-day operations. Our mission is to help connect devices and make them intelligent. Our founders firmly believe in the transformative potential of smarter devices to enhance our quality of life, and we're just getting started!

TensorIoT is proud to be an equal opportunity employer. This means that we are committed to diversity and inclusion, and encourage people from all backgrounds to apply. We do not tolerate discrimination or harassment of any kind, and make our hiring decisions based solely on qualifications, merit, and business needs at the time.

Conduct outbound calls to potential clients based in the United States,

promoting our IT services and generating leads.

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Build and maintain strong relationships with prospects to understand their

business needs and present appropriate solutions.

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Achieve monthly targets.

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Develop a deep understanding of our IT services and effectively

communicate their value to potential clients.

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Stay up-to-date with industry trends and competitive landscape to effectively

position our services in the market.

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Collaborate with the sales team to identify cross-selling and upselling

opportunities.

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Maintain accurate and up-to-date records of all sales activities in the CRM

system.



Participate in regular sales meetings and provide insights and feedback on

market trends.

• Collection creation, access method tuning, sharding implementation, index creation, and debugging query execution to obtain top database performance.
• Execute DB upgrades on time
• Configuration of MongoDB instances, Schema and MongoDB modelling
• Table design, index utilisation, design indexing strategies , query plan analysis and Optimise performance issues
• Comprehend and translate business requirements into technical specifications and build elegant, efficient, and scalable solutions based on specifications
• Implement appropriate indexes (B-Tree, Geospatial, Text) for performance improvement
• Implement Mongo Management Service for automating a variety of tasks, including backup/recovery and performance management
• Recommend and implement best practices for Rest API integration framework/model
• Develop MongoDB and API prototypes and proofs of concept
• Implement optimal backup and recovery and assist developers in detecting performance problems using MMS and Mongo Profiler
• Work closely with the development teams to implement new features and enhancements and the maintenance and support of existing applications in production
• Automate routine DB operations with scripting
• Configure, monitor, and deploy replica sets and upgrade databases through patches
• Keep clear documentation of the database setup and architecture and plan procedures for backup in case of a data loss
• Ensure that the databases achieve maximum performance and availability
• Create roles and users and set their permissions and mentor staff on MongoDB best practices
• Write procedures for backup and disaster recovery

Responsibilities:

• Understanding requirements from the product manager and translating to technical specifications
• DB schema development
• API development (structuring REST endpoints + real-time endpoints like socket.io integration)
• Integrating 3rd party services for payments, email, whatsapp, and other such services
• Optimizing our current architecture & processes for scale (we expect usage to go up)
• Guiding junior developers on best coding practices

Requirements:

• Experience in at least one Python-based Web Framework like Flask or Django
• Experience in SQL databases & API design
• Experience with Docker
• Hands on experience in full lifecycle development and deployment of a platform/system
• Being a self-starter with the ability to thrive in ambiguous and high pressure scenarios working towards a common goal with other teams

We are looking for 2-3 years experienced Django Developer to join immediately in Delhi.

Responsibilities

As a Backend Developer,  you will be responsible for -

•  Building the Complete Backend of our web application and Mobile App from scratch.
• Work closely with the Frontend Engineer to integrate the algorithmic input from the Frontend Framework.
• Work closely with the product owners to create dynamic infographics with intuitive user controls.
• Participate in UAT, troubleshoot, bugs and application integration issues
• Optimize applications for best user experience
• Create and maintain documentation related to the developed processes and applications

Qualification & Experience

• 2-3 years of demonstrable experience designing, building, and working as a Django Developer for enterprise web application
• Ideally, this would include the following:
• Expert-level proficiency with Python, Django, and Django Rest Framework.
• Understanding of REST concepts and interacting with REST APIs
• Understanding of  Postgresql 
• Basic Understanding of Frontend Framework like React.js
• Deep understanding of a few Backend concepts:
• Familiarity with Elastic Search and AWS Technology
• Familiarity with Apache and Ngnix etc.
• Understanding of Python coding Standards
• In addition, the ideal candidate would have great problem-solving skills and familiarity with code versioning tools such as Github

Location:- Delhi

Requirements

• Minimum 2+ years' experience as a software developer.
• Highly experienced with backend programming languages - NodeJs or Java etc, Highly experienced with front-end programming languages - HTML, CSS JavaScript, etc Proficient experience using - advanced JavaScript libraries and frameworks.
• Familiarity with Git.
• Experience consuming API endpoints.
• Good to have - Kafka/queuing system
• Should be well-versed in using multiple Databases - SQL/NO SQL.
• Should have experience using in- memory Data Bases-Redis.
• Experience with Unit-Testing.
• Experience building web applications with responsive design.
• Experience with Node.js and/or other server-side JavaScript technologies and tools.
• Strong knowledge of design principles, user interfaces, web standards and usability.
• ES6 React JS/JSX, Redux, Web pack, Immutable.js .