Customer Support Executive- Internship

6+ years of experience in full-stack web development, with expertise in both Java and React.

Proficiency in Java programming language, including experience with Spring Boot or similar frameworks for backend development.

Strong understanding of frontend technologies, particularly ReactJS, along with HTML5, CSS3, and JavaScript.

Experience in designing and developing RESTful APIs and integrating backend services with frontend components.

Knowledge of database systems such as MySQL, PostgreSQL, or MongoDB, and proficiency in writing SQL queries.

Familiarity with modern software development tools and practices, including Git, CI/CD pipelines, and Agile methodologies.

Ability to work independently as well as collaboratively within a team environment, with excellent communication and interpersonal skills.

Proven track record of delivering high-quality, scalable, and maintainable software solutions.

Problem-solving mindset with the ability to analyze complex technical challenges and propose effective solutions.

Bachelor’s degree in Computer Science, Engineering, or related field is preferred.

Prior experience in agile development environments and familiarity with DevOps practices would be advantageous.

Location: Hyderabad, Hybrid

We seek an experienced Lead Data Scientist to support our growing team of talented engineers in the Insurtech space. As a proven leader, you will guide, mentor, and drive the team to build, deploy, and scale machine learning models that deliver impactful business solutions. This role is crucial for ensuring the team provides real-world, scalable results. In this position, you will play a key role, not only by developing models but also by leading cross-functional teams, structuring and understanding data, and providing actionable insights to the business.

What We’re Looking For

● Proven experience as a Lead Machine Learning Engineer, Data Scientist, or a similar role, with extensive leadership experience managing and mentoring engineering teams.

● Bachelor’s or Master’s degree in Computer Science, Data Science, Mathematics, or a related field.

● Demonstrated success in leading teams that have designed, deployed, and scaled machine learning models in production environments, delivering tangible business results.

● Expertise in machine learning algorithms, deep learning, and data mining techniques, ideally in an enterprise setting.

● Hands-on experience with natural language processing (NLP) and data extraction tools.

● Proficiency in Python (or other programming languages), and with libraries such as Scikit-learn, TensorFlow, PyTorch, etc.

● Strong experience with MLOps processes, including model development, deployment, and monitoring at scale.

● Strong leadership and analytical skills, capable of structuring and interpreting data to provide meaningful business insights and guide decisions.

● A practical understanding of aligning machine learning initiatives with business objectives.

● Industry experience in insurance is a plus but not required.

What You’ll Be Doing

● Lead and mentor a team of strong Machine Learning Engineers, synthesizing their skills and ideas into scalable, impactful solutions.

● Have a proven track record in successfully leading teams in the development, deployment, and scaling of machine learning models to solve real-world business problems.

● Provide leadership in structuring, analyzing, and interpreting data, delivering insights to the business side to support informed decision-making.

● Oversee the full lifecycle of machine learning models – from development and training to deployment and monitoring in production environments.

● Collaborate closely with cross-functional teams to align AI efforts with business goals

and ensure measurable impacts.

● Leverage deep expertise in machine learning, data science, or related fields to enhance document interpretation tasks such as text extraction, classification, and semantic analysis.

● Utilize natural language processing (NLP) to improve our AI-based Intelligent Document Processing platform.

● Implement MLOps best practices, ensuring smooth deployment, monitoring, and maintenance of models in production.

● Continuously explore and experiment with new technologies and techniques to push the boundaries of AI solutions within the organization.

● Lead by example, fostering a culture of innovation and collaboration within the team while effectively communicating technical insights to both technical and non-technical stakeholders.

Candidates not located in Hyderabad will not be taken into consideration.

• We are looking for a strong backend developer with good experience in AWS.
• Should be able to write solid and clean code.
• Should be good with algorithms and architecture.

About us:

Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educator and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.

Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured “Series-D” funding.

Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below! 

Note - Malayalam, Telugu, and Kannada speaking candidates apply only!
Work from office (Noida) till probation period, post which remote work.

What you will do?

• Discover/ connect/ pitch/ onboard niche e-learning content creators in the universe
• Come up with out-of-the-box strategies to engage with potential content creators using various channels in a cost-effective manner
• Help customers understand and imagine the possibilities and potential that our platform provides to them
• Be proficient in conducting live demos and resolving any technical queries that the customers might have

You should apply if you

• Have a strong business acumen, strong analytical aptitude and a problem-solving attitude
• Are multi-tasker, critical thinkers, and tactical executioners
• Have worked with different teams and stakeholders and built strong customer relations
• Have worked with high-growth start-ups for a year or longer
• Have excellent communication and interpersonal skills

About Us:

The School of Raya is an upcoming IB Continuum School located in Bagalur, Bangalore: https://theschoolofraya.com/

Roles and Responsibilities:

We seek a proactive and organized Female Front Desk Executive with international school experience to join our institution. The ideal candidate will play a crucial role in providing excellent customer service, managing administrative tasks, and creating a welcoming environment for students, parents, and staff. This role requires exceptional communication skills, a friendly demeanor, and the ability to multitask effectively.

Welcome and Reception:

• Greet visitors, students, parents, and staff with a warm and professional attitude.
• Maintain a positive and inviting atmosphere at the front desk, ensuring a friendly first point of contact for all individuals.

Administrative Support:

• Manage incoming and outgoing calls, directing calls to the appropriate individuals or departments.
• Handle incoming emails and correspondence, responding promptly and professionally.
• Assist in organizing and scheduling appointments, meetings, and events.
• Maintain the school's electronic and physical filing systems for documents, records, and forms.

Student and Parent Relations:

• Provide information about the school's admissions, policies, and procedures to prospective parents.
• Assist with student registration, enrollment, and related paperwork.
• Address inquiries and concerns from parents ensuring timely and accurate responses.

Visitor Management:

• Monitor and record visitor access, ensuring the security and safety of the school premises.

Requirements:

• Proven experience in a similar front desk preferably in an international school set-up.
• Excellent verbal and written communication skills in English.
• Proficient computer skills, including MS Office and GSuite.
• Strong organizational and multitasking abilities.
• Exceptional interpersonal skills and a friendly, customer-focused demeanor.
• Ability to handle sensitive and confidential information with discretion.
• Knowledge of the International Baccalaureate (IB) education system is an advantage.
• Ability to work independently as well as collaboratively within a team.
• Female candidates preferred.

Location: The School of Raya, Hennur Bagalur Road, Dasanayakanahalli, Bengaluru, Karnataka - 562149, India.