Customer Support Executive- Internship

A Desktop Support Engineer provides technical assistance to end-users, ensuring that desktops, laptops, and peripheral devices operate efficiently. The role involves diagnosing and resolving hardware and software issues, managing installations and upgrades, and maintaining system security. They serve as the first line of IT support, helping employees remain productive by minimizing downtime and ensuring reliable system performance.

Website:

We were founded by graduates from IIM-Calcutta, IIT Kharagpur, with past experience working with the Boston Consulting Group, Operations & Product Management domain and folks with 3x start-up experience. We are well funded and are backed by the

• Creating written pieces that are sharp, memorable, and effective at prompting readers to take action.
• Collaborating with influencers to ensure that posts are engaging.
• Optimizing content for publication across various social media sites.
• Scheduling copy for release at optimal times.
• Monitoring users' engagement with and feedback on every post.
• Analyzing and reporting on the effects of publications.
• Maintaining a secure database of all login credentials.
• Making reels for the company – Camera friendly
• Remaining abreast of changes to all pertinent social media applications.
• Exploring the potential value of social media sites that are not yet in our repertoire.

• 2+yrs of experience as a social media executive
• Degree in marketing, communication studies, journalism, creative writing, or similar.
• Expert knowledge of all leading social media sites
• In-depth understanding of the processes surrounding the creation and distribution of paid advertisements.
• Ability to create authoritative and persuasive texts.
• Flexible and engaging writing style.
• Knowledge of pertinent engagement metrics.
• Time management skills
• Experience in working with Start-ups
• Excellent written and verbal communication

Company Description

Homes247.in, India’s Favorite Property Portal, is powered by Proptech, providing verified and handpicked property options for homebuyers. Known as one of the few premium full-stack property portals, we deliver comprehensive, 24/7 assistance for the entire property buying journey—from search to settlement. In addition to property buying, our services extend to home loans, interior designing, and tenant and property management. Our mission is to offer a seamless and personalized housing experience to all our customers.

Role Description

This is the role of Field Sales Manager/Executive located in Bangalore. You will be assigned leads for clients seeking premium real estate projects like apartments & villas in the city's IT hubs like Sarjapura, Marthahalli Rd, Whitefield, Electronic City, etc. These are the locations where our sites are situated. You will be assigned to only one site, specifically in the area closest to your location. The major responsibilities include managing and strengthening relationships with assigned clients, working for sales closures, coordinating with internal teams to ensure to meet client requirements, achieving sales targets, and providing exceptional customer service.

Responsibilities 

• Interacting with assigned leads/clients and lining up F2F meetings or site visits
• Schedule and conduct site visits and regular follow up with the clients until closure. Leads will be provided
• Convincing and Negotiating Deals with Customers
• Coordinate between clients and the company and update the status regarding services, pricing, and new product releases.
• Report on sales activities through a scheduled reporting structure.
• Reaching the targets and setting goals, establishing, maintaining, and expanding the client base.
• To build and enhance the company's brand image internally and externally 
• Achieving sales targets and adhering to organization policies religiously.

Requirements

• Any Degree
• Only candidates who are currently based in Bangalore are eligible to apply.
• 1 - 5 years experience in Sales (preferred)
• Excellent Communication and Good Negotiation Skills 
• Enthusiastic and Futuristic
• Emotional Intelligence, Meticulous and Team Player

Job Title: Cloud Engineer - Azure DevOps

Job Location: Mumbai (Andheri East)

About the company:
MIRACLE HUB CLIENT,   is a predictive analytics and artificial intelligence company headquartered in Boston, US with offices across the globe. We build prediction models and algorithms to solve high priority business problems. Working across multiple industries, we have designed and developed breakthrough analytic products and decision-making tools by leveraging predictive analytics, AI, machine learning, and deep domain expertise

Skill-sets Required:

• Azure Architecture
• DevOps Expert
• Infrastructure as a code
• Automate CICD pipelines
• Security and Risk Compliance
• Validate Tech Design

Job Role:

• Create a well-informed cloud strategy and manage the adaption process and Azure based architecture
• Develop and organize automated cloud systems
• Work with other teams in continuous integration and continuous deployment pipeline in delivering solutions
• Work closely with IT security to monitor the company's cloud privacy

Desired Candidate Profile:

• Bachelor’s degree in computer science, computer engineering, or relevant field.
• A minimum of 3 years’ experience in a similar role.
• Strong knowledge of database structure systems and data mining.
• Excellent organizational and analytical abilities.
• Outstanding problem solver.
• IMMEDIATE JOINING (A notice period of 1 month is also acceptable)
• Excellent English communication and presentation skills, both verbal and written
• Charismatic, competitive and enthusiastic personality with negotiation skills

Compensation: 12-15 LPA with minimum 5 years of experience. ( OR AS PER LAST DRAWN )

About

Company is a platform of digital first health clinics owned and operated under one house, with each of them working together toward one mission: To help Indians lead a more fulfilling life surrounded by wellness and grace.

The business is creating a family of purposeful health platforms with personalized solutions for a particular problem in a niche segment. Each platform provides the essentials to enable an individual segment of people to lead a graceful life full of purpose and well being. You can check out the digital health clinic for men at manmatters.com and the digital health clinic for women at bebodywise.com

Role

As the lead for the frontend development team at this , you will be the sole owner of the entire FE development cycle for our consumer-facing web products in ReactJS. Also, you will be responsible for shaping up the entire system for scale and collaborating intensively with the backend and design teams to create the best consumer experiences. You would also need to control the mobile app development lifecycle on ReactNative.

Responsibilities

• Overlook development of all user-facing products in React
• Build reusable components and front-end libraries for future use
• Translate designs and wireframes into high quality code
• Optimize components for maximum performance across a vast array of web-capable devices and browsers
• Focus on code maintainability and performance of application
• Provide technical advice and assists in solving programming problems
• Use Server Side Rendering when applicable
• Enhance SEO, Analytics and overall frontend architecture for better performance

Requirements

• 4+ years of experience building frontend for consumer facing products
• 2+ years on ReactJS for consumer facing products
• 1+ years of Team Lead/Management experience
• Thorough understanding of architecting the frontend system with Server Side Rendering
• Good foundation in design and a knack for designing interactions and elegant interfaces
• Understands app development cycle
• Experience with NodeJS for Server Side Rendering/coordinating with the backend team for API requirements
• Must come up with caching solutions where required to speed up the website load speed and improve customer experience

Responsibilities:

• Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems
• Apply fundamental knowledge of programming languages for design specifications.
• Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging
• Serve as advisor or coach to new or lower level analysts
• Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions
• Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members

Qualifications:

• Minimum 6 years of total IT experience
• Minimum 4 years of Appian development experience
• Good logical and reasoning skills
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated problem-solving and decision-making skills
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Ability to read requirements and independently work on a project with minimal supervision

Education:

• Bachelor’s degree/University degree or equivalent experience

• Taking care of all statutory compliances in the organization (Application of licenses, renewal of licenses, filing of returns)
• Front ending with all statutory/ labour inspections
• Undertaking workforce planning studies and hiring people across all non corporate functions (all levels)
• Compensation benchmarking for non corporate teams
• Proposing compensation structures, perks, benefits, incentives and increments for the workforce
• Creating the skill matrix and skill assessment guidelines for the workforce
• Drafting HR Policies/guidelines/formats applicable for the workforce
• Addressing grievances of employees
• Advising the management regarding all issues related to the workforce
• Handling performance assessment for workforce (Design and execution)
• Handling all disciplinary issues/ absconding/ termination cases
• Acting on behalf of the company with respect to employee matters/ litigation if any

What you must have:

• At least 4+ years experience in Angular.js / React.Js
• 4+ years of strong programming experience in UI/Web development using HTML5, CSS, JavaScript, and Bootstrap.
• 2+ years of strong programming experience in Unit Test Code Coverage using Jasmine / Karma.
• Strong in OOAD, design concepts & software engineering fundamentals.
• Strong inclination towards delivering quality software.
• Should be a good team player. Should have experience working in Agile Scrum Teams.
• Excellent communication skills
• Strong experience in defining & implementing software quality improvement measures: CI/CD setup, Jasmine, Karma Unit Testing
• Experience in working with tools like TFS, GIT.
• Should have strong problem-solving skills.

• Experience in UX will be good to have.