Cutshort logo
For Employers
statnetics logo
Customer Support Executive- Internship
Customer Support Executive- Internship
statnetics's logo

Customer Support Executive- Internship

CloudQA Dev's profile picture
Posted by CloudQA Dev
0 - 1 yrs
₹7000 - ₹15000 / mo
Hyderabad
Skills
Customer Success
Customer Support
Customer Service
Customer Relationship Management (CRM)
skill iconJavascript
Test Automation (QA)
CloudQA is a bootstrapped SaaS startup based out of Hyderabad. Our web application testing tools have unique technology to perform rapid test case discovery, codeless testing, and cloud execution which makes enterprise web application end to end testing easy to use and adapt.

We are looking for a Customer Success Specialist to assist our customers from onboarding to successful usage of the product.

To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust and you should be a quick learner 

Responsibilities
  • Should learn and understand the product, respond to customer queries in a timely and accurate way, via phone, email, or chat
  • Identify customer needs and help customers use specific features
  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
  • Update our internal databases with information about technical issues and useful discussions with customers
  • Update customers about new features and functionalities
  • Follow up with customers to ensure their technical issues are resolved
  • Gather customer feedback 
  • Knowledge of Test Automation and writing javascript is a plus

Requirements
  • Great Communicator - We are looking for a communicator par excellence.
  • Problem Solver - There are times when you have a deadline but not the right candidate for the position, you have to be able to figure out a quick solution that will not hamper the team's productivity.
  • Comfortable with Ambiguity - You enjoy a high pace of work and an environment where all answers are not readily available but will need you to be a part of finding answers
  • Presence of Mind - You know how to apply your mind to think through a complex problem and not lose your cool in dealing with clients
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About statnetics

Founded :
2014
Type :
Product
Size :
20-100
Stage :
Bootstrapped

About

CloudQA offers Web Automation Tools and automated web application monitoring solution. It is a QA automation tool better than other application testing tool
Read more

Connect with the team

Profile picture
Arun Kulkarni
Profile picture
CloudQA Dev
Profile picture
Bipin VK

Company social profiles

linkedintwitterfacebook

Similar jobs

Software Company
Software Company
Agency job
via Jobdost by Sathish Kumar
Navi Mumbai, Mumbai, Noida, Gurugram, Bengaluru (Bangalore), Chennai, Hyderabad, Surat, Bhopal
3 - 5 yrs
₹4L - ₹8L / yr
skill icon.NET
ASP.NET
skill iconC#

Experience: 2+ Years

 

Key Skills:

  • Programming Languages: C# or VB.NET
  • Server-Side Technologies: ASP.NET / MVC
  • Front-End Technologies: Html5, ES5/ES6/ JavaScript, CSS, jQuery, Bootstrap, Ajax, Web Sockets
  • Database: SQL Server

Location: Navi Mumbai, Mumbai, Noida, Bengaluru, Hyderabad, Chennai, Gurugram, surat, Bhopal
Read more
TensorIoT Software Services Private Limited, India
Aparna Nemani
Posted by Aparna Nemani
Bengaluru (Bangalore)
2 - 5 yrs
₹5L - ₹10L / yr
skill iconPython
skill iconDjango
skill iconFlask
skill iconAmazon Web Services (AWS)
  • Must have experience with Amazon Web Services (AWS)
  • Experience with Python/Node.JS/Typescript
  • At least 2+ years as back-end software developer
  • A deep understanding of the benefits of the Microservice and serverless paradigms
  • Prepared technical documentation, and understand why it’s important
  • Understanding of database principals: SQL and NoSQL
  • Collaboration and communication skills (you’ll be working with clients and internal teams)
  • An understanding of programming fundamentals (OOP, data structures, algorithms)
  • Familiarity and comfort with REST API, Postman
  • The ability to work independently or within a team structure.
  • A “lead by example” attitude, and motivation to deliver work you’re proud of
Read more
LogiNext
at LogiNext
1 video
7 recruiters
Rakhi Daga
Posted by Rakhi Daga
Mumbai
2 - 4 yrs
₹5L - ₹8L / yr
Finance
Accounting

Apply only on this link https://loginext.hire.trakstar.com/jobs/fk0qsz2?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk0qsz2?source=

LogiNext is looking for a dynamic and competent professional to manage the efficient execution of accounting services. The work at LogiNext is very fast paced, agile, and hence, you must be able to multitask to deal smoothly with competing levels of priority.

Responsibilities

Enter and validate data, numbers, figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Manage accounts payable and receivables, follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved. Support all internal and external audits

Requirements

Bachelor’s degree in accounting, finance, commerce or related field 2 to 4 years of relevant experience in corporate finance and accounting Proficiency in Microsoft Office, Zoho Books, Oracle NetSuite or similar accounting software Proficiency in statutory and tax filings including GST, TDS, PF, PT, MLWF, ESIC, sales tax, income tax and related reconciliations Experience of accounting standards Indian GAAP and US GAAP Experience in preparing management reporting (MIS), company vauations, stock option agreements and related computations Experience of secreterial filings with regularory authorities like RoC in India, RBI in India and SEC in the US Multitasking ability and ability to meet the targeted deadlines Strong numerical aptitude and attention to detail Excellent communication skills, both verbal and written Good time management and organizational skills

Read more
GI TECH I GAME INDIA PRIVATE LIMITED
Chennai
5 - 12 yrs
₹6L - ₹10L / yr
ISO 9001
ISO/IEC 27001:2005
ISO 2100
Audit
Information security
+4 more

Hiring for Lead Auditor (QMS / ISMS) role.

 

Job description Below :

 

  • Preparation Dept. Objective reports.
  • Preparation of Internal Audit Schedule & Coordination /opening meeting and closing meeting.
  • Follow up for Internal Audit closing of Observations.
  • Preparation of Management review meeting Input & Output reports.
  • Coordination Certification Audit and Surveillance (TUV-SUD) Audit for ISO 9001:2015 and ISO 27001:2013.
  • Follow up for closing of Observations.
  • To update QMS & ISMS Manual, Procedures, Policies, Risk Assessment Plan, SOA & Formats.
  • Internal Audit of ISO - QMS & ISMS standards.
Read more
OneXtel Media Pvt Ltd
Noida
0 - 3 yrs
₹2L - ₹4L / yr
Technical support
Customer Support
Operational excellence
Interact with customers to provide and process information in response to inquiries about our products such as SMS / Cloud telephony and Voice through calls and email.
Interact with customers regarding their concerns/requests about products and services over calls and email.
Manage the tickets over ticketing tool.
Handle the calls received from client.
Process requirement, modifications, and escalate complaints across a number of communication channels.

Required Candidate profile

Excellent communication and presentation skills.
Strong customer handling skills over calls and active listening.
Ability to multi-task, prioritize and manage time effectively.
Ready to work on 24X7 environment.
Good computer skills.
Proficient in Microsoft Office Applications.
Read more
Technovative Digital Consulting
Prasad Shahane
Posted by Prasad Shahane
Remote only
2 - 4 yrs
₹25000 - ₹50000 / mo
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+4 more
  • Design, implementation, and deployment of successful LOS/LMS system features and services in support of our lending operations and the businesses they support
  • Resolve bugs in the software features and deliver them on time with high quality
  • Participate in the definition of secure, scalable, and low-latency services and efficient physical processes
  • Work with cross-functional teams delivering on demanding projects
  • Functionally decompose complex problems into simple, straight-forward solutions
  • Understand system inter-dependencies and limitations
Read more
NoBroker
at NoBroker
1 video
26 recruiters
Priyanka Shukla
Posted by Priyanka Shukla
Pune, South Mumbai, Ahmedabad, Bengaluru (Bangalore)
0 - 3 yrs
₹3L - ₹7L / yr
Sales
Direct sales
B2B Marketing
Field Sales
B2C Sales
Minimum 1-5 years of proven sales track record and ability to meet targets.
Should have interest in Business development (B2C/ B2B) for Software Application
products/solutions.
Meet prospective clients, execute effective product demonstrations, emphasising product features
and benefits with focus on the value of the solution.
Meet with Committee Members of Apartments and societies to understand scope of business and
their expectations.
Prospect, educate, qualify, and generate interest for Sales Opportunities.
On-boarding new apartments on NoBrokerHood platform will be a major KRA for a BD.
Researching potential leads from open market, web searches, or digital resources.
Read more
Hashtaag  KGJ Software Technologies Pvt Ltd
Bengaluru (Bangalore)
3 - 5 yrs
₹7L - ₹12L / yr
skill iconHTML/CSS
skill iconC++
skill iconMongoDB
skill iconPostgreSQL
06692
+3 more

Job Summary

We are looking for developers who can meticulously analyze project requirements and carry forward the development of backend modules which are highly robust and scalable.

Responsibilities and Duties:

  • Development (Coding).
  • Code Management (Code Reviews, Maintaining Code Standards).
  • Repository Management (Branches, Tags, Documentations).
  • Concept feasibility checks.
  • Managing a team of 3 - 5 members.

 

Qualifications and Skills:

  • With 3 -5 years of experience in the technology domain.
  • Entrepreneurial and self-motivated mindset.
  • Experience with web technologies such as:
  • HTML5/CSS3
  • React or Angular (Experience with server side development)
  • Java Spring Boot (Preferred)
  • PostgreSQL, MongoDB
  • Bonus: C# .NET Core, NodeJS
  • Strong data structures, algorithms and design patterns knowledge.
  • Deep knowledge of web related technologies such as sockets, REST framework, GraphQL (Bonus), etc.
  • Experience working in early stage startups (Bonus).
  • Experience in real-time communication products.
  • Experience in client communications.
  • Would be bonus: Experience working with R&D teams, Prototyping, Hypothesis Testing.

 

Immediate Joining/Notice period-30days

Job Type: Full-time

Experience: 3 -5 years

Qualification: BE/BTech/MCA.

Location: HSR Layout, Bengaluru, Karnataka

Employment Type

Full-time

Read more
Nisum Technologies
at Nisum Technologies
8 recruiters
SaiRaj Perabathula
Posted by SaiRaj Perabathula
Remote, Hyderabad
5 - 13 yrs
₹10L - ₹25L / yr
skill iconJava
skill iconSpring Boot
Microservices
RESTful APIs
JUnit
+1 more
What Youll Do:

Coding in Java8, Spring, Microservices, WebFlux/Reactive Programing, Rest services, Kafka, PCF, Azure, Spring Cloud Config and NoSQL technologies.

Solve technical problems using cutting-edge technologies and best practices.

Ensure code meets the required development standards and is optimized for performance.

Unit testing for each line of new code introduced (JUnit/Mockito)

Peer code review process using GIT pull requests and Crucible (for SVN)

Propose multiple solutions to a problem, show how one option is better than another.

Ensure all aspects of technical design are correctly incorporated.

Contribute in research and implementing POCs as required.

Collaborating with onsite team in scrum ceremonies.


Who you are:

Hands on experience on Java/J2EE programming, especially on Java 8 features

Experience using latest frameworks like Spring, Spring Boot, Spring Rest, Spring Cloud Config and Webflux.

Experience in Microservices architecture & development

Experience with Test Driven Development 

Experience with SQL on any of the RDBMS Oracle, PostgreSQL, My SQL 

Exposure to NoSQL DB is added advantage, preferred MongoDb / Cassandra

Experience with any of the ORM frameworks Hibernate/iBatis, JDBC, JPA 

Exposure to JMS Kafka, IBM MQ or Active MQ is good to have 

Experience with JUNIT and any of the mocking frameworks Mockito, EasyMock, JMock 

with hands on any one of the cloud platforms like PCF, Azure

Use of code repository tools like SVN, GIT 

Exposure to any of the build and deployment tools like Gradle, Maven, Ant

Experience in CI/CD pipeline such as JENKINS

Experience using different design patterns, especially GoF, J2EE and Integration design patterns

Exposure to performance testing using JMeter is good to have 

Ensuring the code meets the required development standards and is optimized for performance

Experience managing teams and deliveries 

Providing technical design or approach for a business problem

Leading the team towards the right solution with expected quality and timelines

Experience with Agile practices 

With good collaboration skills to coordinate with US based onsite team and client team.

Good team player and coordination skills
Read more
Eros Labs
at Eros Labs
1 recruiter
Diksha Khurana
Posted by Diksha Khurana
NCR (Delhi | Gurgaon | Noida)
2 - 4 yrs
₹6L - ₹8L / yr
MySQL
skill iconElastic Search
Linux/Unix
RESTful APIs
About House of God: House of God app is the biggest library of religious content with more than 30,000 hours of content on the platform. We have content for Islam, Hinduism, Christianity, and Sikhism covering topics like philosophy, faith and spirituality. We do live streaming of 15 temples. From musical devotional videos to discourses of the popular preachers, we have covered everything. In nutshell, it is an app similar to Eros Now application, but for devotional and spiritual content. Website: http://www.houseofgod.co/ Team: Our team comprises from the top notch schools like IIT, IIM & Stanford. People are at the forefront of every revolution. Growth: India’s biggest spiritual application Position: Senior Quality Analyst Location: New Delhi Mandatory SKILL SET – MYSQL, LINUX, REST API TESTING, ELASTIC SEARCH & AUTOMATION TESTING The candidate should:  Clear communicator (written and verbal) – to ensure ability to write test plans and test cases. To communicate bugs to developers and other stakeholders  Creative solving of technical problems – to ensure the ability translate technical requirements test plans  Ability to focus on deadlines and deliverables – ensures the ability to find the bad defects and bugs quickly  Ability to think abstract – to ensure ability to not conform to the norm. Norms do not find bugs quickly. Functional /Technical Skills:  Clear communicator (written and verbal) – to ensure ability to write test plans and test cases. To communicate bugs to developers and other stakeholders  Creative solving of technical problems – to ensure the ability translate technical requirements test plans  MySQL, Linux(centos /ubuntu), Knowledge about automated Software Testing, Performance Testing  Ability to focus on deadlines and deliverables – ensures the ability to find the bad defects and bugs quickly  Ability to think abstract – to ensure ability to not conform to the norm. Norms do not find bugs quickly. Who could you be? (Experience and Background) Have at least 2 to 3 years of experience in mobile testing. Compensation: Our compensation matches the market rate for the right candidates; At House of God, we’re looking for people who cannot be defined by just a resume or an academic certificate. We’re looking for self-driven, high-performers who seize every opportunity. Selection Procedure: Best of Luck! Send us your thoughts with your introduction and expectations to: [email protected]
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos