We are looking for a Customer Success Specialist to assist our customers from onboarding to successful usage of the product.
To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust and you should be a quick learner
Responsibilities
- Should learn and understand the product, respond to customer queries in a timely and accurate way, via phone, email, or chat
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Update customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback
- Knowledge of Test Automation and writing javascript is a plus
- Great Communicator - We are looking for a communicator par excellence.
- Problem Solver - There are times when you have a deadline but not the right candidate for the position, you have to be able to figure out a quick solution that will not hamper the team's productivity.
- Comfortable with Ambiguity - You enjoy a high pace of work and an environment where all answers are not readily available but will need you to be a part of finding answers
- Presence of Mind - You know how to apply your mind to think through a complex problem and not lose your cool in dealing with clients

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- Overall, 4-5 years of experience
- At least 3 years of HTML/CSS development experience is required
- Must have solid working experience on HTML5, CSS3, XML
- Should be an expert on XPath/Regex expressions for complex website navigations
- Working knowledge on core JavaScript
- Experience of mentoring the junior team members will be desirable
- Must have good communication skills
Key Responsibilities:
- Rewrite existing APIs in NodeJS.
- Remodel the APIs into Micro services-based architecture.
- Implement a caching layer wherever possible.
- Optimize the API for high performance and scalability.
- Write unit tests for API Testing.
- Automate the code testing and deployment process.
Skills Required:
- At least 2.5 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
- Excellent hands-on experience using MySQL or any other SQL Database.
- Good knowledge of MongoDB or any other NoSQL Database.
- Good knowledge of Redis, its data types, and their use cases.
- Experience with graph-based databases like GraphQL and Neo4j.
- Experience developing and deploying REST APIs.
- Good knowledge of Unit Testing and available Test Frameworks.
- Good understanding of advanced JS libraries and frameworks.
- Experience with Web sockets, Service Workers, and Web Push Notifications.
- Familiar with NodeJS profiling tools.
- Proficient understanding of code versioning tools such as Git.
- Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
- Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
- Experience building a large-scale social or location-based app.
Job Responsibilities:
Excellent problem solving and analytical skills - ability to develop hypotheses,
understand and interpret data within the context of the product / business -
solve problems and distill data into actionable recommendations.
Strong communication skills with the ability to confidently work with cross-
functional teams across the globe and to present information to all levels of the
organization.
Intellectual and analytical curiosity - initiative to dig into the why, what & how.
Strong number crunching and quantitative skills.
Advanced knowledge of MS Excel and PowerPoint.
Good hands on SQL
Experience with in Google Analytics, Optimize, Tag Manager and other Google Suite tools
Understanding of Business analytics tools & statistical programming languages - R, SAS, SPSS, Tableau is a plus
Inherent interest in e-commerce & marketplace technology platforms and
broadly in the consumer Internet & mobile space.
Previous experience of 1+ years working in a product company in
a product analytics role
Strong understanding of building and interpreting product funnels.
Perquisites & Benefits:
Opportunity to work with India's no.1 crowdfunding platform
Be a part of a young, smart and rapidly growing team with management from Ivy League and Premier colleges
Competitive compensation and incentives
Fun, casual, relaxed and flexible work environment
Our company is looking for a content writer to join our Marketing team. The content writer should be able to write independently to create content for blogs, articles, emails, social media, and the company website.
The content writer's responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types, and proofreading articles before publication.
Ultimately, the writer will deliver quality writing pieces that appeal to our audiences, attract customers, and boost brand awareness.
Responsibilities:
- Research, outline, produce content, proof, and publish digital content
- Optimize content according to SEO
- Regularly produce various content types, including email, social media posts, blogs, etc.
Skills & Experience:
- Knowledge of SEO writing, and social media marketing.
- Regularly produce various content types, including email, social media posts, blogs, and white papers.
- Review/Edit content produced by other members of the team.
- Excellent writing skills, as well as the ability to communicate and collaborate effectively
- Minimum experience - 1 year
We are looking for an enthusiastic U.S. Sales Channel Partner Intern In the U.S.A who can run and manage the sales drive for Spacenos and help us obtain clients.
Skills Required
- Strong Interpersonal Skills.
- Strong Self Motivation.
- Strong Convincing Ability.
Roles and Responsibilities
- Manage and lead complete sales drives in the U.S.A.
- Observing and carrying out sales processes.
- Updating documents and sales records.
- Reviewing sales performance against sales targets.
- Finding U.S.A clients and getting service contracts in software from them.
- Identifying potential weaknesses and offering improvement suggestions.
Payscale
- Commision based - 10% to 15% of the total revenue brought in by you.
About Us:
Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.
Hiring Process:
- Apply for your CV and past work to be reviewed.
- Receive a telephonic interview or assessment upon filling the final step form.
- Receive offer letter if selected.
Apply soon, the earliest applicant would be preferred over the late applicants.
Job Description:
QA automation is a key component of Kaplan's ability to quickly launch high-quality, innovative education products to our students. As an integral member of a cross-functional Agile team, you will use industry-standard tools and frameworks to conduct functional and performance testing on web applications, mobile applications, and APIs.
In this role you will:
- Develop automated mobile application test scripts that are robust, performant, and maintainable using Appium, Espresso, XCUITest or other tools.
- Ensure that applications and APIs developed by the team are reliable and meet user’s needs
- Work closely with developers, designers, and devops to meet team commitments
- Manage the timeline and status of the software release process
- Work with the Tech Lead to improve software development and quality assurance processes
- Provide the product owner with information they need to prioritize features (e.g., effort estimates, alternatives, technical risk)
- Work closely with developers to learn implementation details about product feature and perform releases
- Provide production support of software products by investigating and recreating reported defects
- Work closely with stakeholders to implement with different types of Performance Testing like : Load Testing, Stress Testing, Volume Testing, Capacity Testing, Reliability Testing
You must have:
- Minimum 5 or more years of software testing and quality assurance
- BS/MS in a relevant field (Computer Science, Engineering) or equivalent experience
- A Good understanding of the mobile devices, their peripheral devices, networks etc.
- A Good understanding of the Android and iOS designs and its components.
- Hands on experience with emulators, simulators.
- Hands on experience by testing mobile app performances with automation application testing tools.
- Well versed with different types of Performance Testing like : Load Testing, Stress Testing, Volume Testing, Capacity Testing, Reliability Testing. etc
- Experience in developing end to end system level automation and tools design
- & development
- Experience with mobile automated testing frameworks, such as Appium, Espresso, or XCUITest.
- Strong experience working with Selenium WebDriver either with TestNG, Junit or Nunit.
- Hands on Experience in building automation framework for Android and IOS.
- Good experience & knowledge of any one Language Java or Python/C#.
- Experience with API testing and performance testing with tools such as JMeter, Rest Assured or Soasta
- Familiarity with standard web and mobile architectures, both hardware and software
- Drive adoptions of best practices in code, testing and maintainability.
- Proficient with Devops and concept for example : Jenkins, Git and Docker
- Familiarity with Amazon Web Services is a plus.
- Experience with the entire software lifecycle - requirements capture, analysis, design, implementation, quality assurance, deployment, and maintenance
- Perform Mobile test task estimation, test execution, Regression testing, Functional System testing
- Excellent oral and written communication skills
- Good analytical and problem solving skills
- Be motivated to meet commitments and deliver the highest value possible
The candidate’s primary focus will be developing new features for our
modern web application. They will get exposure to an ‘agile-centric’
delivery model, while leveraging modern / innovative JavaScript
approaches. A candidate who is driven, innovative and has passion for
elegant technical solutions will thrive in this role.
- You should have deep understanding of NodeJS
- You should be strong in Javascript and TypeScript
- You should be capable of writing complex queries
- ES6, Express, Apollo Server, Send Grid Email, Twilio SMS, Payment
- Gateway,
- Error Loggin, API Developement, API Security,
- PostGreSQL/MSSQL/MySQL, MongoDB/CouchDB
- Very good knowledge on REST API
- Good experience in Agile methodologies
- Ability to design and write code complying with coding standards
- and other factors like performance, scalability, reliability,
- reusability, modularity in mind
- You should have strong logical and problem solving skills
- Excellent communication and customer interfacing skills
- AWS certification is nice to have
- Strong proficiency with JavaScript and good to have
- ES6(Typescript) knowledge
- Knowledge of Node.js and frameworks such as Express, Restify
- Understanding the nature of asynchronous programming and its
- quirks and workarounds
- Understanding accessibility and security compliance
- User authentication and authorization between multiple systems,
- servers, and environments
- Integration of multiple data sources and databases into one
- system
- Understanding fundamental design principles behind a scalable
- application
- Competencies and Skills Required
- equires excellent analytical, problem solving, and good
- communications skills
- Must be able to work effectively with business stakeholders
- Strong passion for delivering technical solutions to business
- problems
- Understanding and mindset of Agile software delivery (Ability to
- adapt to continually changing priorities)
- Team player who understands the importance of teamwork and
- collaboration
- Passion for delivering new approaches and challenging the ‘statusquo’
- Hungry to learn and always in search of continuous improvement
- Proven hands-on Software Development experience
- Proven working experience in Java development
- Hands on experience in designing and developing applications using Java EE platforms
- Object Oriented analysis and design using common design patterns.
- Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc)
- Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
- Experience in the Spring Framework
- Experience as a Sun Certified Java Developer
- Experience in developing web applications using at least one popular web
About Us :
We are a Fintech Start up (in stealth mode) targeting to capture $ 900 BN consumer lending opportunity. We are building platform of the future in which the offline / online merchants would be able to expand their consumer base. We also empower merchants to collect payment digitally and help build their identity through our offerings.
Consumers would be able to make their purchase decisions and would get the options to convert their purchases in to easy EMIs
The founders brings over 3 decade of banking & financial services experience with strong market connect to bring required resources (like Customer, Capital, relevant business team etc.). Detailed business model can discussed during the meeting process.
About you:
We are looking for Graphic designers who are interested in creating trends and thrive on details. Applicants with a strong interest in Social Media Post, logo design, Catalog, Standees, Visiting Cards, Letterheads, Magazines, Newspaper Ads & Posters. Proficient with the pixel-perfect look, feel designs and implementation guides are the ones for us. The ideal candidate should have an eye for clean and artful design, possess superior Design skills, and be able to translate high-level requirements into interaction flows and artifacts and transform them into beautiful, intuitive, and functional user interfaces.
You should be excited about research and analysis and also be open-minded with an unquenchable thirst for new approaches and solutions to real-world problems faced by a common man.
Roles& Responsibilities:
- Design, Design & Design.
- From a brief, produce concepts for design and creativity these concepts based on feedback given.
- Finish designs to a highly-detailed, professional level.
- Work with designing team to communicate specs, ensure correct implementation and work through any problems encountered.
- Design social media post, mobile app banner, Icons, Creatives
- Visual design definition, direction and execution.
- A designer with a holistic approach to design, who is able to draw on key insights from different parts of an organisation.
Required Skills:
- 3+ years of experience.
- Solid knowledge of design theory, especially principles of the logo, graphic/ post design.
- A portfolio with demonstrated examples of designing superior, original, Visual experiences for the target Audience.
- Ability to quickly build visual story boards, illustrations, high fidelity interactive prototypes and visual design concepts in an interactive design environment.
- Strong foundation in graphic design principles, typography, colour, iconography, visual identity design and appropriate visual design techniques for different delivery mediums.
- A keen aesthetic sensibility, with an eye for crafting visually appealing designs to high levels of detail.
- Strong interpersonal and communication skills.
- A people person and leader who knows how to get people involved and motivate them to collaborate in design discussions.
- Hands-on knowledge of Adobe Creative Suite (especially Photoshop and Illustrator), CSS and HTML, JavaScript skills.
- A good listener and facilitator who knows how to facilitate constructive design discussions.
Location: Gurgaon/ Gurugram

About us:
Strata is a commercial real estate investment platform that offers investors the opportunity to invest in pre-leased commercial assets such as offices, warehouses, and retail spaces across India.
We are one of the fastest-growing PropTech platforms in India and are backed by Elevation Capital, Mayfield, Kotak Investment Advisors, Gruhas (a venture by Nikhil Kamath of Zerodha), and DLF Family Office.
Our headquarter is in Bangalore, India.
We are a small yet close-knit team of 35+ people.
About you:
You have a knack for product and strongly equipped with engineering skills to make it a reality. You don’t jump into implementation unless you have clearly understood the problem/requirements. You don’t hesitate asking questions and giving critical reviews while respecting others’ opinions. You are a fearless engineer, and not afraid to fail, not on production though ;) You have a strong sense of ownership. You have a startup experience. You don’t feel annoyed if required to work on off days in case of production incidents (no development).
Your responsibilities:
We have three portals for different types of users and they are written in Angular. Your primary responsibility will be to provide impeccable user experience to the users on all forms of devices. You will be leading the effort of overhaul of one of the portals which we want to partly rewrite. Your Angular, JavaScript and design skills will matter the most here. Apart from this, you will be involved in all design discussions and code reviews and expected to give your inputs to ensure the best frontend development practices are followed. You will support your team members when they are facing challenges, and mentor them when appropriate.
Must-have Skills:
- 4-8 years of total experience
- 2+ years of experience in Angular. You must be pro at it. The team will be looking up to you for making most out of Angular.
- Extensive programming experience in HTML5, CSS3, SASS or LESS, and Bootstrap
- Excellent Javascript knowledge and programming experience with ES5/ES6 and TypeScript
- Experience consuming REST APIs
- Responsive design methodologies and techniques
Good-To-Have Skills:
- Experience with UI testing and automation frameworks
- Experience of Chart.js
- Experience of ReactJS

